property consultant

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booking agent

Icy deck Frozen Fish & Seafood Trading LLC

Job Summary:The Reservation Agent is responsible for handling incoming reservation requests, processing bookings efficiently, and delivering outstanding customer service. This role ensures a smooth booking process by accurately managing hotel reservations and coordinating with clients to meet their specific needs.Key Responsibilities:<ul><li>Process Reservations: Manage customer bookings through phone, email, and online platforms, ensuring timely and accurate entry into the reservation system.</li><li>Booking Management: Maintain and update reservation records, modifying bookings as necessary while keeping all data current and precise.</li><li>Availability Updates: Monitor room availability and service capacity; provide suitable alternatives during peak periods or when overbooked.</li><li>Special Requests: Handle customer-specific requests such as room types, bed configurations, or other personalized services.</li><li>Customer Support &amp; Problem Resolution: Address and resolve booking issues, complaints, or last-minute changes with professionalism and efficiency.</li></ul>Skills and Qualifications<ul><li>Experience: 2&ndash;3 years of proven experience working in a Destination Management Company (DMC) or a related travel industry role.</li><li>Communication Skills: Excellent verbal and written communication abilities, with a professional and customer-focused approach.</li><li>Attention to Detail: Strong organizational skills with a keen eye for detail to ensure accurate and efficient reservation handling and data management.</li></ul>Job Type: Full-time

Reservation Agent

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company&rsquo;s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
The Role of the Reservations Agent:
We are excited to offer an opportunity for a Reservations Agent to join a new takeover project in the UAE: Al Zorah Beach Resorts in Ajman, UAE , as it embarks on an inspiring transformation journey. This evolution will culminate in the grand opening of Four Seasons Resort Ajman at Al Zorah in late 2026.
Our Ideal Candidate Will Have
To manage guest inquiries and reservations with exceptional service, ensuring seamless booking experiences while optimizing revenue and maintaining the highest quality standards.
Key Responsibilities:
<ul><li>Handle Group and Individual Reservations inquiries via email, phone and WhatsApp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue.
</li><li>Aims to upsell rooms and other services to maximize the profitability of the company
</li><li>Leases and cooperates with other departments as needed
</li></ul><ul><li>Creates reports or partake in projects as directed by management
</li><li>Maintain a records of guest preferences, VIP bookings, and special occasions.
</li><li>Building and maintaining positive relationships with guests, travel agents, and other referral sources to drive business.
</li><li>Monitoring reservation trends, analyzing data, and providing insights to optimize revenue and operational efficiency.
</li><li>Adhering to the hotel sales, marketing, and service standards, while also complying with hotel policies and procedures.
</li><li>Accurately recording and maintaining reservation information, managing room inventory, and ensuring data integrity in the reservation system.
</li></ul>Qualifications &amp; Experience:
<ul><li>Minimum 1 years&rsquo; experience in Hotel or Resort, as Reservations Agent
</li><li>Diploma or Bachelor's Degree in Hospitality Management , Hotel Management
</li><li>Fluency in English ; additional languages are a plus.
</li><li>Experience working with the Opera system / Excel (Microsoft office).
</li><li>The ability to work a rotating roster with evening and weekend availability
</li><li>Excellent time management skills
</li><li>Problem Solving Mindset</li></ul></div>

Reservations Agent - Al Zorah Beach Resorts in Ajman, UAE

Marriott International

<div>Additional Information 
Job Number25149297 
Job CategoryReservations 
LocationThe Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Agent-Reservations

<div>Additional Information 
Job Number25150014 
Job CategoryReservations 
LocationThe Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Reservations Agent

Pinnacle Travel and Tourism L.L.C

Full job descriptionWe are hiring a Travel Consultant (Philippines) with a passion for creating unforgettable travel experiences!Requirements:<ul><li>Minimum 2 year of experience in the travel industry</li><li>Strong knowledge of GDS systems, ticketing, and holiday packages</li><li>Excellent communication &amp; customer service skills</li><li>Ability to handle inquiries, bookings, and travel arrangements efficiently</li></ul>Responsibilities:<ul><li>Plan and customize travel itineraries</li><li>Provide guidance on destinations, travel requirements, and packages</li><li>Handle flight, hotel, and tour bookings</li><li>Ensure customer satisfaction and repeat business</li></ul>Apply Now: Join a fast-growing travel team and help people explore the world!Job Type: Full-timePay: AED3 ,000.00 - AED 4,000.00 per monthExperience:<ul><li>travel consultant: 2 year (Required)</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>Sales: 1 year (Required)</li><li>Holiday: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Holidays Travel Agent

ANA Real

We are seeking a motivated and results-driven Telesales Agent to join our team at Ana Interiors. The role is responsible for initiating outbound calls, handling inbound inquiries, qualifying leads, and booking appointments for our design consultants. The ideal candidate should have excellent communication skills, a persuasive personality, and a passion for delivering exceptional customer experiences.Key Responsibilities<ul><li>Conduct outbound calls to potential clients and respond to inbound inquiries.</li><li>Present Ana Interiors&rsquo; design and fit-out services in a professional and engaging manner.</li><li>Identify customer needs and provide tailored information about our offerings.</li><li>Qualify leads and schedule appointments for the design &amp; sales team.</li><li>Maintain accurate records of calls, prospects, and follow-ups in the CRM system.</li><li>Meet and exceed monthly sales targets, KPIs, and conversion rates.</li><li>Collaborate with the marketing team to follow up on campaigns and lead sources.</li><li>Provide feedback on market trends, client needs, and competitor activities.</li><li>Ensure a high standard of professionalism and brand representation in all client interactions.</li></ul>Qualifications &amp; Skills<ul><li>Proven experience in telesales, call center, or customer service (preferably in interior design industry).</li><li>Excellent communication and persuasion skills (English essential; Arabic an advantage).</li><li>Ability to build rapport quickly with diverse client profiles.</li><li>Strong organizational and follow-up skills.</li><li>Self-motivated with the ability to work independently and in a team.</li><li>Familiarity with CRM systems and MS Office tools.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 per month

Telesales Agent - Interior Design Company

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Have a thorough knowledge of the entire hotel services and facilities</li><li>
Answer inquiries of room rates, outlets and room locations.</li><li>
To be totally familiar with all aspects of the reservation systems</li><li>
Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation</li><li>
Post advance deposits and keep accurate records of deposits</li><li>
Process rooming lists and group blocks and indicate special requests and billing procedures</li><li>
File and process reservations correspondence, make certain all files are current and in order.</li><li>
Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department.</li><li>
Abide by the hotels policies and procedures</li><li>
Be familiar with changes in the rates and group enquiries</li><li>
Complete daily shift task list and aid others</li><li>
To be aware of inventory management and keep a constant check on the room types available throughout the day</li><li>
To have an understanding of departmental goals and projections for average rate and occupancy</li><li>
Accommodate and document special requests in an accurate and efficient manner.</li><li>
Determine the most appropriate room type to meet guest requirements and maximize room rate.</li><li>
Explain guarantee and cancellation policies to callers.</li><li>
Describe room accommodations and benefit feature sale amenities to guests.</li><li>
Use sales techniques when assisting guests in making reservations, including personalizing calls, obtaining complete guest needs, suggesting alternate dates or directing guests to sister properties on sold out days.</li><li>
Answer guest questions about property facilities/services (e.g., hours of operation, room availability, restricted dates, rates and room types, packages, promotions, entertainment, restaurants, special events).</li><li>
Assign confirmation/cancellation numbers and clearly relay this information to callers, giving them the option of emailing and/or faxing these numbers.</li><li>
Identify guest reservation needs by asking open-ended questions to obtain all necessary information.</li><li>
Follow &quot;up selling&quot; techniques and sales strategies in order to maximize property revenue.</li><li>
Identify repeat guests using appropriate codes</li><li>
Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions.</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li><li>
Assist in Task Force Teams for new openings.</li><li>
Be proactive and use good judgement when dealing with challenging situations</li><li>
Act with professionalism and integrity</li><li>
Be transparent in your motives, methods and expected results</li><li>
Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division</li><li>
Conduct business honestly &amp; fairly</li><li>
Keep sensitive information confidential</li></ul> 

Qualifications 
<ul><li>
Your experience and skills include:</li><li>
Guest focused personality is essential</li><li>
Minimum one year experience with the same position in a 5 star hotel</li><li>
High School Degree</li></ul> 

Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Strong interpersonal and problem solving abilities 
Fluency in English, additional languages are a plus</div>

Explore 256+ Booking agent in Dubai this September. Find roles across top companies and apply now to boost your career.

256 booking agent jobs IN Dubai

Reservation Agent

Reservations Agent - Al Zorah Beach Resorts in Ajman, UAE

Agent-Reservations

Reservations Agent

Holidays Travel Agent

Telesales Agent - Interior Design Company

Reservation Agent