front office manager

restaurant manager

concierge manager

assistant front office manager Jobs in Salmiya

assistant front office manager

associate category manager Jobs in Salmiya

associate category manager

branch manager

Emerge General Contracting

<div><div>Branch Manager</div><div>
HR &amp; People Management</div><div>
Branch Manager 
https://becurious.odoo.com/jobs/branch-manager-19?iframe_reload=1</div><div>
The daily standard keeper &mdash; one branch, no compromises</div><div>
Full-time &middot; Kuwait 
 
Reporting to: Director of Operations</div><div>
Role: Branch Manager</div><div>
Department: Operations &amp; Education</div><div>
Reports To: Director of Operations</div><div>
Contract: Full-time, permanent</div><div>
Location: Single branch (Salam or Shuhada or Salwa) 
</div><div>
About BeCurious:</div><div>
BeCurious is a premium Finnish-method preschool operating across three branches in Kuwait &mdash; Salam, Shuhada, and Salwa. Built on the belief that curiosity drives learning, BeCurious combines a strong curriculum with a structured operating system. 
</div><div>
Each branch must operate at the same standard &mdash; every day, in every classroom. The Branch Manager is the person who makes that real on the ground. 
</div><div>
The Role:</div><div>
The Branch Manager owns the day-to-day operation of one BeCurious branch. 
</div><div>
This is not a coordination role. It is not administrative oversight. The Branch Manager ensures that every session, every teacher, and every family experience meets the BeCurious standard &mdash; consistently, without exception. 
You are responsible for execution. What is designed at system level must work in your branch &mdash; through people, discipline, and attention to detail. 
</div><div>
Responsibilities: 
Daily Operations &mdash; One Branch, Full Standard:</div><ul><li>
Own the daily running of the branch from opening to closing.</li><li>
Ensure all sessions run on time and to standard.</li><li>
Execute all SOPs exactly as designed in the BeCurious OS.</li><li>
Maintain a clean, safe, and fully prepared environment at all times.</li><li>
Ensure readiness for inspections at any time.</li></ul><div>
Team Management:</div><ul><li>
Manage all teachers and support staff within the branch.</li><li>
Lead daily briefings and ensure team alignment.</li><li>
Hold staff accountable to performance standards.</li><li>
Support teacher development through coaching and feedback.</li><li>
Ensure no teacher leads a session without required training completion.</li></ul><div>
Teaching &amp; Classroom Quality:</div><ul><li>
Monitor classroom delivery daily.</li><li>
Conduct regular classroom observations.</li><li>
Ensure lesson plans and weekly planning are completed and followed.</li><li>
Ensure child observation records are completed properly.</li><li>
Maintain visible application of the Curiosity Lens Framework.</li></ul><div>
Parent Experience:</div><ul><li>
Ensure a high-quality, consistent parent experience.</li><li>
Handle parent concerns professionally and promptly.</li><li>
Ensure proper communication standards are followed.</li><li>
Support tours and convert interest into enrollment in coordination with Admissions.</li></ul><div>
Admissions Support:</div><ul><li>
Support branch-level enrollment targets.</li><li>
Ensure tour readiness and professional delivery.</li><li>
Follow up with prospective families when required.</li><li>
Maintain accurate information flow to the admissions system.</li></ul><div>
Inventory &amp; Supplies:</div><ul><li>
Monitor branch-level inventory and usage.</li><li>
Coordinate with Purchasing Manager for supply needs.</li><li>
Ensure materials are available and organized for all sessions.</li><li>
Reporting &amp; Compliance.</li><li>
Report daily and weekly updates to Director of Operations.</li><li>
Maintain accurate records (attendance, incidents, staff data)</li><li>
Ensure incident reports are completed within required timelines.</li><li>
Ensure compliance with all regulatory requirements.</li></ul><div></div><div> 
What This Role Is Not:</div><ul><li>
The Branch Manager does not operate without structure &mdash; SOPs are followed, not reinvented.</li><li>
This is not a passive supervisory role &mdash; you are actively managing every day.</li><li>
The Branch Manager does not avoid accountability conversations.</li><li>
This role is not about being liked &mdash; it is about maintaining standards.</li></ul><div> 

You Are the Right Person If: 
You will thrive in this role if you:</div><ul><li>
Are highly organized and present on the floor.</li><li>
Can manage people with clarity and firmness.</li><li>
Pay attention to detail others miss.</li><li>
Take full ownership of outcomes, not excuses.</li><li>
Can maintain energy and consistency every day.</li></ul><div> 

This role is not right for you if you:</div><ul><li>
Prefer planning over execution.</li><li>
Avoid difficult conversations with staff or parents.</li><li>
Struggle with structure and process discipline.</li><li>
Need constant direction instead of taking ownership.</li></ul><div> 

Qualifications and Experience:</div><div>
Required:</div><ul><li>
Minimum 3&ndash;5 years experience in education, preschool, or operations.</li><li>
Experience managing a team.</li><li>
Strong organizational and leadership skills.</li><li>
Arabic and English proficiency.</li><li>
Based in Kuwait or able to relocate immediately.</li></ul><div>
Preferred:</div><ul><li>
Experience in early childhood education.</li><li>
Experience in a structured, multi-branch environment.</li><li>
Familiarity with school systems (Odoo, Brightwheel, etc.).</li></ul><div>
What BeCurious Offers:</div><ul><li>
A clear operating system &mdash; you execute with clarity, not guesswork.</li><li>
A real leadership role at branch level.</li><li>
Direct impact on children, families, and team quality.</li><li>
Growth as the organization expands.</li><li>
Compensation.</li><li>
Competitive, based on experience. Discussed at offer stage.</li></ul><div> 

How to Apply:</div><ul><li>
Send your CV and a short note answering:</li><li>
&ldquo;What does a high-performing branch look like in a preschool, and how have you contributed to it?&rdquo;</li><li>
Applications are reviewed on a rolling basis.</li><li>
BeCurious &middot; Job Description &mdash; Branch Manager &middot; 2026</li><li>
Curiosity builds everything.</li></ul> 

About Emerge General Contracting Company: 
BeCurious is a Finnish-inspired, play-based preschool in Kuwait where children learn by doing, imagining, and exploring. We create joyful, inclusive classrooms and partner closely with families to help every child feel seen and thrive. As a team member, you&rsquo;ll design hands-on learning experiences, nurture curiosity and character, and work within a warm, supportive culture that celebrates each child&rsquo;s uniqueness. If you&rsquo;re caring, creative, and collaborative, you&rsquo;ll feel right at home with us.</div>

Branch Manager

Graines de Chamane Organic & Herbal Products W.L.L.

About the Role: Graines de Chamane Organic &amp; Herbal Products W.L.L. is seeking a highly experienced and results-driven Senior Retail Operations Manager to oversee multi-branch retail operations, product positioning, and customer experience within the organic and herbal products sector in Kuwait City. This role focuses on optimizing store performance, ensuring brand consistency, and driving revenue growth across retail locations.Key Responsibilities:<ul><li>Retail Operations Leadership: Oversee daily operations across multiple retail outlets</li><li>Store Performance Management: Monitor sales, KPIs, and operational efficiency across branches</li><li>Inventory &amp; Merchandising: Manage stock levels, product displays, and organic product positioning</li><li>Customer Experience: Ensure high-quality service standards and customer satisfaction</li><li>Process Optimization: Improve retail workflows, reduce waste, and enhance profitability</li><li>Supplier Coordination: Work with organic product suppliers and distributors</li><li>Team Leadership: Manage store managers, supervisors, and retail staff</li></ul>What We Are Looking For:<ul><li>Experience: Senior-level experience in retail operations, preferably in organic, FMCG, or wellness products</li><li>Skills: Strong leadership, sales management, and operational expertise</li><li>Education: Degree in Business, Retail Management, or related field</li><li>Industry Knowledge: Familiarity with organic, herbal, or health-focused retail products</li><li>Leadership: Ability to manage multi-branch retail teams and operations</li></ul>Why Join Us:<ul><li>Niche Industry Exposure: Work in the growing organic and herbal retail sector</li><li>Leadership Role: Oversee multi-store retail operations</li><li>Career Growth: Opportunities for advancement into regional retail director roles</li><li>High-Impact Environment: Drive brand growth and customer engagement</li></ul>Pay: KD2,200.000 - KD3,800.000 per monthWork Location: In person

Senior Retail Operations Manager

Moezali Trading LLC

Job Summary:Al Janah Electrical Company is seeking an experienced and results-driven General Manager to oversee overall business operations, drive sales growth, and ensure efficient management of all departments. The ideal candidate will have strong leadership skills and extensive experience in the electrical lighting industry.Key Responsibilities:<ul><li>Oversee daily operations of the company, including sales, procurement, finance, and warehouse functions</li><li>Develop and implement business strategies to achieve company goals and increase profitability</li><li>Lead and manage branch managers and department heads across Kuwait</li><li>Drive sales growth by identifying new market opportunities and strengthening client relationships</li><li>Monitor financial performance, budgets, and cost control measures</li><li>Ensure compliance with company policies, local regulations, and industry standards</li><li>Build strong relationships with suppliers, contractors, and key clients</li><li>Improve operational efficiency and streamline processes</li><li>Recruit, train, and develop staff to maintain high performance</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Electrical Engineering, or related field</li><li>Minimum 8&ndash;12 years of experience, with at least 3&ndash;5 years in a senior management role</li><li>Strong experience in the electrical lighting or electrical trading industry</li><li>Excellent leadership, decision-making, and problem-solving skills</li><li>Strong financial and business acumen</li><li>Fluent in English (Arabic is a strong advantage)</li><li>Ability to handle multiple branches and teams effectively</li></ul>Preferred Skills:<ul><li>Experience in Kuwait or GCC market</li><li>Strong supplier and project network in electrical lighting</li><li>Strategic planning and business development expertise</li></ul>How to Apply:Interested candidates can apply via Indeed with their updated CV.Job Type: Full-timePay: KD800.000 - KD850.000 per monthWork Location: In person

General Manager

Emergegcc

<div>
 BeCurious
 
 
 HR &amp; People; People Management
 
 
 Director of Operations
 
 
 The operational backbone of BeCurious &mdash; three branches, one standard
 
 
 Full-time
 
 
 <ul>
 <li>
 Kuwait City Reporting to: General Manager
 
 
 </li>
 </ul>
 
 About Becurious Preschool
 
 
 
 https://becurious.odoo.com/jobs/director-of-operations-47
 
 
 BeCurious is a premium Finnish-method preschool operating across three branches in Kuwait &mdash; Salam, Shuhada, and Salwa. Founded on the principle that curiosity is the most powerful force in early childhood learning, BeCurious has built a proprietary curriculum framework, a structured operating system, and a community of families who choose us for the quality of thinking behind everything we do.
 
 
 We are growing. We are building. And we are looking for the person who will run the engine.
 
 
 
 The Role
 
 
 
 <ul>
 <li>
 The Director of Operations is the operational backbone of BeCurious.
 </li>
 <li>
 This is not a coordination role. It is not a support role. The DOO is the person who makes sure that every session in every branch is delivered at the BeCurious standard &mdash; consistently, day after day, across all three locations.
 </li>
 <li>
 The DOO sits between the General Manager (who sets direction and owns the brand) and the Branch Supervisors (who run daily operations). Everything that matters operationally flows through this role.
 </li>
 <li>
 This role is right for you if you have a genuine love for early childhood education, a precise and organized mind, and the ability to hold a high standard without rigidity. You must be comfortable holding people accountable with warmth &mdash; not through fear, and not by doing their job for them.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operations &mdash; Three Branches, One Standard:
 </li>
 <li>
 Own the daily operational standard across all three branches &mdash; Salam, Shuhada, and Salwa.
 </li>
 <li>
 Conduct monthly Branch Reviews with each Branch Supervisor (08.1) &mdash; reviewing KPIs, flagging patterns, agreeing action plans.
 </li>
 <li>
 Ensure every SOP in the BeCurious OS is being followed at branch level &mdash; and escalate deviations immediately.
 </li>
 <li>
 Manage the scheduling system &mdash; session allocation, teacher assignment, Home Preschool routing during continuity periods.
 </li>
 <li>
 Own the Feedback Log (08.4) &mdash; capture, categorize, and respond to all feedback across branches.
 </li>
 <li>
 Lead the Quarterly SOP Review (08.2) with the GM &mdash; identifying what is working, what needs updating, what needs a rebuild.
 </li>
 <li>
 Ensure branch readiness for Ministry inspections at all times &mdash; not just before announced visits.
 
 
 </li>
 </ul>
 
 Team And Teaching Quality
 
 
 
 <ul>
 <li>
 Line manage Branch Supervisors &mdash; three direct reports. Support them. Challenge them. Hold them to the standard.
 </li>
 <li>
 Ensure all teaching staff are progressing through the Teacher Training Framework (02.1) at the required pace for their role.
 </li>
 <li>
 Conduct or coordinate classroom observations at minimum once per quarter per branch (03.8 Classroom Observation Guide).
 </li>
 <li>
 Own the teacher evaluation process (04.3) &mdash; ensure evaluations are completed on schedule and that feedback leads to action
 </li>
 <li>
 Identify teaching staff who are ready to grow and flag them to the GM. Identify those who are struggling and build a support plan.
 </li>
 <li>
 Ensure no teacher leads a session alone without completing the required training stage for their role.
 
 
 </li>
 </ul>
 
 Admissions And Enrollment
 
 
 
 <ul>
 <li>
 Own the admissions pipeline across all branches in Odoo &mdash; lead stages, conversion rates, follow-up discipline.
 </li>
 <li>
 Oversee the Admissions Coordinator role &mdash; review their performance, support their work, escalate decisions that require GM involvement.
 </li>
 <li>
 Monitor enrollment capacity across branches &mdash; flag when a branch is approaching capacity or running below target.
 </li>
 <li>
 Ensure every family completing a tour receives a structured follow-up within the required SOP timeframe.
 </li>
 <li>
 Review lead-to-tour and tour-to-enrollment conversion rates monthly &mdash; identify patterns and surface them to the GM.
 
 
 </li>
 </ul>
 
 Curriculum And Learning Quality
 
 
 
 <ul>
 <li>
 Ensure monthly theme plans are submitted by Lead Teachers on schedule and reviewed before the month begins.
 </li>
 <li>
 Ensure weekly planning documents (03.3) are completed and filed &mdash; not treated as optional paperwork.
 </li>
 <li>
 Monitor child observation records (03.7) for consistency and quality &mdash; flag teachers who are not completing them.
 </li>
 <li>
 Ensure the Curiosity Lens Framework is visible in classroom practice &mdash; not just in documentation.
 </li>
 <li>
 Coordinate with the GM on curriculum development priorities for the year.
 
 
 </li>
 </ul>
 
 Governance And Reporting
 
 
 
 <ul>
 <li>
 Attend the Weekly Leadership Meeting every Monday &mdash; present the Weekly Scorecard (09.3) and surface decisions that require GM input.
 </li>
 <li>
 Ensure the OS Change Log (00) is updated whenever an SOP, template, or standard is modified.
 </li>
 <li>
 Manage incident documentation &mdash; ensure every incident has a completed 07.5 Incident Report filed within 24 hours.
 </li>
 <li>
 Maintain the staff register in Odoo &mdash; civil IDs, health certificates, first aid certifications current for all staff at all times.
 </li>
 <li>
 Support the GM in preparing for the Annual Blueprint Review (08.3) &mdash; compiling the years evidence and identifying structural questions.
 
 
 </li>
 </ul>
 
 What This Role Is Not
 
 
 
 <ul>
 <li>
 The DOO does not teach classes. This is a leadership and operational role.
 </li>
 <li>
 The DOO does not bypass Branch Supervisors to manage teachers directly &mdash; the chain of command is respected in both directions.
 </li>
 <li>
 The DOO does not make brand decisions &mdash; that is the GM's domain. The DOO executes brand standards. They do not change them.
 </li>
 <li>
 The DOO does not have financial signing authority above the limits in the authority matrix (04.0). Spending decisions above those limits go to the GM.
 </li>
 <li>
 The DOO's job is to make the standard work at scale. Not to be liked by everyone. Not to avoid difficult conversations. To make BeCurious excellent, consistently, across three branches.
 
 
 </li>
 </ul>
 
 You Are The Right Person If
 
 
 
 
 You will thrive in this role if you
 
 |
 
 This role is not right for you if you:
 
 
 
 <ul>
 <li>
 Have genuine experience in early childhood education or school operations &mdash; at least 4 years | Are looking for a purely administrative or desk-based role.
 </li>
 <li>
 Have managed a team before and understand that management means accountability, not friendship | Expect to be liked by everyone you hold to a standard.
 </li>
 <li>
 Are organized to a degree that other people find remarkable &mdash; you track details without being reminded | Find systematic documentation burdensome rather than protective.
 </li>
 <li>
 Can hold a high standard with warmth &mdash; you challenge people without humiliating them | Prefer to avoid difficult conversations until they become crises.
 </li>
 <li>
 Are bilingual Arabic-English &mdash; you operate at full professional quality in both languages | Cannot communicate fluently and professionally in Arabic.
 </li>
 <li>
 Believe that curiosity in children is worth protecting &mdash; this is not a generic school for you | See early childhood as a stepping stone to a different field.
 </li>
 <li>
 Understand that a system is what makes quality scalable &mdash; and you want to build that system | Prefer to rely on improvisation and personal judgment over documented process.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 Qualifications and Experience:
 
 
 
 <ul>
 <li>
 Minimum 4 years of experience in early childhood education, preschool management, or educational operations.
 </li>
 <li>
 Demonstrated experience managing a team &mdash; minimum 3 direct reports.
 </li>
 <li>
 Bilingual Arabic and English &mdash; professional fluency in both.
 </li>
 <li>
 Practical experience with a school management system (Odoo, Brightwheel, or equivalent).
 </li>
 <li>
 Based in Kuwait or able to relocate immediately &mdash; this is a full presence role across three branches.
 
 
 </li>
 </ul>
 
 Strongly Preferred
 
 
 
 <ul>
 <li>
 Bachelor's degree in Early Childhood Education, Educational Leadership, or Business Administration.
 </li>
 <li>
 Experience with Finnish or play-based education methodology.
 </li>
 <li>
 Experience leading or contributing to a curriculum quality review process.
 </li>
 <li>
 Experience with the Kuwait Ministry of Social Affairs licensing and inspection process.
 </li>
 <li>
 Demonstrated track record of improving operational consistency in a multi-site environment.
 
 
 </li>
 </ul>
 
 What BeCurious Offers
 
 
 
 
 What You Get | Detail:
 
 
 
 <ul>
 <li>
 A real leadership role | Not a coordinator title with manager responsibilities. The DOO has genuine authority and is expected to use it.
 </li>
 <li>
 A built operating system | BeCurious has a documented OS &mdash; SOPs, templates, review cycles, governance. You are inheriting a system and improving it. You are not building from nothing.
 </li>
 <li>
 Direct access to the founder | Weekly leadership meeting with the Strategic Head and General Manager. Your voice shapes what BeCurious becomes.
 </li>
 <li>
 A curriculum you can believe in | The Curiosity Lens Framework is a genuine educational philosophy. This is not a franchise curriculum or a generic play programme.
 </li>
 <li>
 Compensation | Competitive, commensurate with experience. Discussed at the offer stage.
 </li>
 <li>
 Growth | As BeCurious grows &mdash; more branches, Club, Camp &mdash; the DOO role grows with it. The person who builds the operational foundation at this stage has a significant role in the next one.
 
 
 </li>
 </ul>
 
 How to Apply?
 
 
 
 Send your CV and a short cover note (no more than one page) to the BeCurious HR Lead. In your cover note, answer one question: 'What does operational excellence look like in an early childhood setting, and how have you contributed to it?'
 
 
 We do not require a formal cover letter. We require a genuine answer to that question. Applications without a response to the question will not be reviewed.
 
 
 Applications are reviewed on a rolling basis.
 
 
 <ul>
 <li>
 First stage: written review of CV and cover note.
 </li>
 <li>
 Second stage: structured conversation with the General Manager.
 </li>
 <li>
 Third stage: structured conversation with the Strategic Head.
 </li>
 <li>
 Final stage: offer and reference check.
 
 
 </li>
 </ul>
 We move fast for the right person.
 
 
 
 About Emerge General Contracting Company
 
 
 
 BeCurious is a Finnish-inspired, play-based preschool in Kuwait where children learn by doing, imagining, and exploring. We create joyful, inclusive classrooms and partner closely with families to help every child feel seen and thrive. As a team member, you&rsquo;ll design hands-on learning experiences, nurture curiosity and character, and work within a warm, supportive culture that celebrates each child&rsquo;s uniqueness. If you&rsquo;re caring, creative, and collaborative, you&rsquo;ll feel right at home with us.
</div>

Director of Operations

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 177804
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 The Store Manager is responsible for consistent operational excellence in the store and has full P&amp;L responsibility and ensures Brand compliance for the store He/she creates a working environment which encourages Brand values, teamwork and delivery of the results and exceptional customer service.
 
 
 
 What You Will Do
 
 
 
 
 SALES
 
 
 
 <ul>
 <li>
 Drive Sales
 </li>
 <li>
 Reviews and analyses sales figures to identify opportunities to develop and drive sales performance at department and BU level.
 </li>
 <li>
 Challenges the team to improve performance compared to business and shape of chain using relevant metrics.
 </li>
 <li>
 Engages with RO colleagues to enlist support for local opportunities that deliver sales growth for the store.
 </li>
 <li>
 Analyses and demonstrates an understanding of the competition and identifies opportunities to exploit at store level.
 </li>
 <li>
 Demonstrates an understanding of the customer and challenges their team to drive conversion, average basket, UPT and maximize sales.
 </li>
 <li>
 Layout and Look
 </li>
 <li>
 Delivers store proportionality and implements events with impact and commercial focus.
 </li>
 <li>
 Challenges direct reports on presentation of product and ensures business policies and seasonal launches are delivered with authority.
 </li>
 <li>
 Ensures ticketing and VM elements highlight the merchandise throughout the store to create customer awareness of our different lines.
 </li>
 <li>
 Consistently seeks to benchmark own standards with peer stores and competitors and looks for ways to create an aspirational shopping environment for the customer.
 </li>
 <li>
 Stock Management
 </li>
 <li>
 Regularly reviews top and bottom selling lines with direct reports to ensure store is carrying correct options to maximize sales.
 </li>
 <li>
 Challenges the availability of NOOSE lines, keep the team informed about NOOSE lines and focuses on to ensure required availability ratio of NOOSE lines.
 </li>
 <li>
 Regularly reviews stock management process and stockholding areas with direct reports to identify areas of risk and initiate action.
 
 
 </li>
 </ul>
 
 SERVICE
 
 
 
 <ul>
 <li>
 Service Standards
 </li>
 <li>
 Actively demonstrates and role models service &ndash; Doing the right thing generating excitement and commitment to Service.
 </li>
 <li>
 Listens to and actively seeks feedback from customers on service standards in their store uses the information to drive improvement.
 </li>
 <li>
 Reviews the service offer across the store with respect to the business model and customer demand to ensure that service levels are consistently delivered and demonstrates an understanding of the services offered by competitors in key business areas.
 </li>
 <li>
 Drives the internal assessment process for ensuring service standards are driven on a daily basis and walks and talks service at every opportunity.
 </li>
 <li>
 Ensures that service training is an integral part of training from induction through to existing staff to ensure all employees are trained to the highest standards and are clear on the customer and business expectations.
 </li>
 <li>
 Ensure the elements of The Service Pyramid is in place to provide an easy to shop environment and staff are consciously delivering Rhythm and Routine, Basic Services
 </li>
 <li>
 and Delight. (Clean, nice smelling, well maintained, proper music, shopping tools in reach, staff well-presented and engaged on floor, at tills and fitting rooms, etc.)
 </li>
 <li>
 Service Measurements
 </li>
 <li>
 Analyses Mystery Shop and CSI report to identify areas for improvement and implements an action plan.
 </li>
 <li>
 Demonstrates an understanding of store themes at BU level and challenges direct reports to drive improvement.
 </li>
 <li>
 Fully exploits the service awards budget by rewarding and recognizing excellent service in store on a regular basis supported by clear communication.
 
 
 </li>
 </ul>
 
 STANDARDS
 
 
 
 <ul>
 <li>
 Compliance
 </li>
 <li>
 Ensures that the store is adequately resourced across all the areas that are touched by legal compliance have a thorough knowledge of all compliance issues across the store and that the people involved are knowledgeable and fully trained.
 </li>
 <li>
 Provides strong leadership in embedding the weekly rhythm and routine through WWF to ensure all management review and sign off the business compliance documentation on time.
 </li>
 <li>
 Ensures employees are knowledgeable and always updated on SOPs.
 </li>
 <li>
 Implements store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered.
 
 
 </li>
 </ul>
 
 HEALTH AND SAFETY
 
 
 
 <ul>
 <li>
 Delivers a safe and legally complaint store trading environment for customers and employees by ensuring that there is a weekly review with the Health and Safety officer to identify risks and drive an action plan.
 </li>
 <li>
 Works to ensure any store maintenance issues are reported correctly and resolved quickly to the company standard required, escalating as appropriate.
 </li>
 <li>
 Cleaning contractors are regularly reviewed to ensure they are delivering to M&amp;S cleaning specifications and escalate risks appropriately.
 
 
 </li>
 </ul>
 
 DUTY MANAGEMENT
 
 
 
 Ensures that all the duty managers are trained and able to carry out the Duty Manager role and manage major incidents competently.
 
 
 WWF is applied to organize the weekly activities across the store.
 
 
 
 PEOPLE
 
 
 
 <ul>
 <li>
 People policies and Process
 </li>
 <li>
 Implements company policies and processes for managing absence, leave, addressing disciplinary issues and support the management team.
 </li>
 <li>
 Demonstrates an understanding of the HR policies to drive improvement in employee&rsquo;s behaviour &amp; outcome.
 </li>
 <li>
 Develops with HRBP a robust succession plan at all levels within the store that supports the regional succession plan.
 </li>
 <li>
 Focus on recruitment as strategic process to bring in candidates with right attitude, partner with recruitment team to have a pipeline of candidates to maintain FTE levels.
 </li>
 <li>
 Voice of Employee
 </li>
 <li>
 Engages with the employees on a regular basis to build a strong working partnership that promotes good communication and involvement throughout the store.
 </li>
 <li>
 Reviews and identifies the key learning&rsquo;s from the survey in conjunction with Store Management team to create a robust action plan that drives improvement.
 </li>
 <li>
 Performance Development (PDR)
 </li>
 <li>
 Personally, demonstrates all aspects of performance &amp; development management, career, and succession planning.
 </li>
 <li>
 Ensures that all direct reports have SMART objectives and an individual development plan which are reviewed in line with the business performance management cycle.
 </li>
 <li>
 Partners with L&amp;D Manager to ensure staff completes required trainings through a Training Calendar and ensures reporting of training activity as required.
 </li>
 <li>
 Drives a rhythm and routine in recognizing and rewarding success across the store formally and informally.
 
 
 </li>
 </ul>
 
 COSTS
 
 
 
 <ul>
 <li>
 Profitability
 </li>
 <li>
 Deliver an efficient use of FTE in the store which is comparable to peer stores
 </li>
 <li>
 Embeds a weekly rhythm and routine around Bottom Line
 </li>
 <li>
 Tuesday and takes a leadership role to ensure all cost KPIs are probed and a clear action plan generated to improve performance
 </li>
 <li>
 Challenges direct reports to deliver GM and Food shrinkage targets through accurate management of all stock systems and people processes.
 </li>
 <li>
 Cost improvement
 </li>
 <li>
 Creates a robust Cost Improvement action plan for their store and embeds a rhythm and routine which looks for opportunities to drive improvement
 </li>
 <li>
 Actively measures efficiency across the store and compares output against peer group average and proposes action to improve where performance is not in line
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 Ability to demonstrate critical thinking and problem-solving skills as well as good organizational,
 
 
 management, communication and sales skills.
 
 
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Graduate Degree
 </li>
 <li>
 Retail and Whole sales experience
 </li>
 <li>
 Motivated and can work towards set targets and KPI'S
 </li>
 <li>
 Experience with and passion for premium fashion brands
 </li>
 <li>
 Commercial Acumen
 </li>
 <li>
 Customer focus
 </li>
 <li>
 Minimum 8 years of relevant experience
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Senior Store Manager | Retail | Marks & Spencer | Kuwait

First Abu Dhabi Bank (FAB)

<div>
 
 
 JOB PURPOSE:
 
 
 
 The
 
 
 Manager &ndash; Information Security will be responsible for managing FAB Kuwait&rsquo;s Information Security, Business Continuity and Data Privacy Program. He/She serves as the process owner of the appropriate second-line functional activities related to confidentiality, integrity, availability of Information assets in addition to Data Privacy and Buiness continuity as well third party risk management and physical security in compliance with regulatory requirements.
 
 
 
 
 
 The role will report directly to the Head of Risk &ndash; Kuwait and functionally to the Head of International Information Security at the Group, and shall be responsible to plan, implement, monitor and review the information security program for FAB Kuwait in consultation with Group Information Security Office &ndash; Head office team. The Manager &ndash; Information Security shall ensure the information security program, Data Privacy program and Business Continuity Management Program is in alignment with the regulatory, legal and statutory requirements of FAB Kuwait and the business strategy. The Manager &ndash; Information Security role will be operating out of the FAB Kuwait branch.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 <ul>
 <li>
 Review and Maintain Information Security, Buisness Contnuity and Data Privacy Policies, Standards, and Procedures for FAB Kuwait.
 </li>
 <li>
 Participate in discussions and coordinate activities between local business units, support functions, Compliance Team, IT and GSO &ndash; HO for information security and Data Privacy, related planning, implementations and review.
 </li>
 <li>
 Ensure compliance as per regulatory requirements (all Information Security / Bsiness Continuity/ Personal Data Protection specific regulations applicabe to FAB Kuwait / Third party risk management / Physical security .).
 </li>
 <li>
 Provide regular reporting on the status of information security program, initiatives, security &amp; technology risks and relevant incidents to the executive management.
 </li>
 <li>
 Laise with external agencies such as regulatory/advManager - Information Securityry/law enforcement bodies, as necessary, to ensure that the FAB Kuwait maintains a strong security posture and is kept well abreast of relevant threats identified by these agencies.
 </li>
 <li>
 Review new regulatory legislations; promptly communicate all regulatory notices/circulars to all concerned areas, provide interpretations if necessary; develop/monitor action plans towards its implementation.
 </li>
 <li>
 Assist Head office during Regulatory Examinations; ensure implementation/regularization of observations linked to compliance while meeting the deadline(s).
 </li>
 <li>
 Review Technology Risk Assessments for IT Projects, RCSA , Third party and Facility Risk assessments.
 </li>
 <li>
 Assist and support for Internal and External Audits. Monitor and track all open infosec issues with IT and concerned stakeholders.
 </li>
 <li>
 Oversee the tracking and closure of Security, BCM &amp; Privacy related Audit findings of FAB Kuwait.
 </li>
 <li>
 Govern the security awareness program for FAB Kuwait staff and customers.
 </li>
 <li>
 Provide support to FAB CSIRT and Group Data privacy for information security incident response and personal data breach handling.
 </li>
 <li>
 Provide SLOD oversight and support the business unit on the implementation of business continuity program in line with local regulatory requirements and Group BCM framework practices and RACI.
 </li>
 <li>
 Coordination with Business units/Fraud Risk / GSO for digital forensic investigation.
 </li>
 <li>
 Review and assess the regulatory circulars/notices, discuss with GSO-HO and enforce security controls as applicable.
 </li>
 <li>
 Assist Group Information Security Office&ndash; Head Office team in delivery of information security services to the branch such as vulnerability assessment, penetration testing, SOC monitoring etc.
 </li>
 <li>
 Review Management Dashboards/Security MIS related to Patching, VA, PT, Baselines and end point security controls and highlight risks to the branch executive management.
 </li>
 <li>
 Assess and Review Change Requests and Security Exceptions for FAB Kuwait.
 </li>
 <li>
 Review BRDs, Solution Design, Product Papers from Information Security, Data Privacy and Busines Continuity perspective and any other requirements for FAB Kuwait business units.
 </li>
 <li>
 Review and track compliance for Data Privacy and Protection controls.
 </li>
 <li>
 Review KPI and KRI for country information security processes.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE:
 
 
 <ul>
 <li>
 Information Security or IT Security or IS Audit background.
 </li>
 <li>
 Must be having a minimum 8 years of Information Security Experience.
 </li>
 <li>
 Expert knowledge of Information Security Domains and should be certified (CISA, CISSP or CISM or any other relevant security certification).
 </li>
 <li>
 Experience in a similar type of role in a multinational business and dealing with regulatory authorities, governments and industry bodies.
 </li>
 <li>
 Experience in managing security compliance teams.
 </li>
 <li>
 Knowledge of CBK regulatios on Cyber security, Business continuity, &amp; local privacy regulations.
 </li>
 <li>
 Ability to comply with Data Privacy Policy / procedures, draft / update local Data Privacy Polcies. Review local Business initiatives and SOPs where required, for compliance with Data Privacy Compliance requirements in co-ordination with H.O. Teams.
 </li>
 <li>
 Ability to make good judgments regarding security risk and to prioritize resources and activity around managing those risks.
 </li>
 <li>
 Able to conduct the role independently and with integrity.
 </li>
 <li>
 Ability to plan, organize and prioritize tasks and projects.
 </li>
 <li>
 Good personal communication skills capable of dealing with wide range of stakeholders, including senior management.
 </li>
 <li>
 Fluent (spoken and written) in English, Arabic.
 </li>
 </ul>
</div>

Manager – Information Security - Kuwait

Eastboy Myanmar (Kuwait Branch)

Systems Integration Lead (Digital Synergy &amp; Interoperability)Organization: Eastboy Myanmar (Kuwait Branch)Location: Soor Street, Mirqab, Kuwait CityRemuneration: KWD 1,600 per month (Total Package)The Integration ScopePositioned on the historic Soor Street in Mirqab, Eastboy Myanmar is looking for a Systems Integration Lead to unify our multifaceted digital environments. This role is built for a technical architect who views disparate software stacks as pieces of a single, fluid puzzle. You will be responsible for ensuring that our Myanmar-originated systems and Kuwaiti branch operations communicate with zero friction, maintaining a high-integrity data flow across international borders.Technical Convergence DNA<ul><li>Interoperability Governance: Architect and maintain robust API gateways and middleware solutions to ensure seamless data exchange between legacy systems and modern cloud infrastructures.</li><li>Cross-Platform Synchronization: Oversee the technical alignment of ERP, CRM, and localized logistics tools, ensuring 100% data consistency across the Mirqab hub.</li><li>Hybrid Cloud Orchestration: Lead the migration and integration of on-premise hardware with distributed cloud services, optimizing for both latency and security.</li><li>Legacy Refactoring: Identify and modernize aging technical bottlenecks within the branch infrastructure, implementing sustainable integration patterns that scale with the business.</li></ul>Candidate Profile<ul><li>Career Foundation: 6+ years in systems engineering or technical architecture, with a proven track record of managing complex integrations in a multi-national branch environment.</li><li>Stack Proficiency: Expert-level knowledge of REST/SOAP APIs, Microservices architecture, and ETL processes; familiarity with Azure or AWS integration suites.</li><li>Linguistic Standards: C2-level proficiency in professional English is mandatory for coordinating technical requirements between the Kuwait branch and the Myanmar headquarters.</li><li>Asynchronous Knowledge Transfer: Expert use of Loom to document &quot;Integration Maps&quot; and record technical handovers for cross-border engineering teams.</li></ul>The EnvironmentEastboy Myanmar offers a unique, cross-cultural technical space in the heart of Mirqab. This position provides a competitive KWD 1,600 monthly salary and the opportunity to be the primary architect of a growing international digital bridge.الراتب المدفوع: KWD١٬٦٠٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Systems Integration Lead

Explore 168+ Branch manager in Salmiya this May. Find roles across top companies and apply now to boost your career.