customer service executive

customer service representative Jobs in Abu Dhabi

customer service representative

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business analyst

data analyst

business analyst customer 360 aviation data

Cognizant

<div>
 
 The Company
 
 
 
 Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&amp;P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
 
 
 
 Cognizant Consulting
 
 
 
 At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.
 
 
 
 Role Purpose
 
 
 
 Etihad is seeking an experienced Customer 360 Business Analyst to support the design and delivery of a unified customer view across the airline&rsquo;s digital, commercial, and operational platforms. This is a data centric BA role, requiring strong experience in customer data, integrations, and analytics, combined with a solid understanding of the aviation domain. The role will work across multiple workstreams to enable personalized customer experiences, effective communications, and data driven decision making.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Elicit, analyze, document, and manage business and technical requirements across Customer 360 and related workstreams
 </li>
 <li>
 Work closely with business stakeholders (Commercial, Marketing, Digital, Loyalty, Operations) to understand end to end customer journeys across the airline ecosystem
 </li>
 <li>
 Analyze customer data flows, data feeds, schemas, and integration points between CRM, marketing, loyalty, booking, and operational platforms
 </li>
 <li>
 Support data migration and data transformation initiatives, ensuring data quality, consistency, and traceability
 </li>
 <li>
 Collaborate with architects, developers, data engineers, and vendors to validate solution designs against business and data requirements
 </li>
 <li>
 Translate complex data and platform concepts into clear business artefacts, including:
 </li>
 <ul>
 <li>
 Process maps and journey flows
 </li>
 <li>
 User stories and epics
 </li>
 <li>
 Data mappings and integration specifications
 </li>
 <li>
 Acceptance criteria and test scenarios
 </li>
 </ul>
 <li>
 Act as a bridge between business and technology teams to ensure Customer 360 solutions deliver measurable business outcomes
 </li>
 <li>
 Support Agile delivery ceremonies including backlog refinement, sprint planning, and reviews
 
 </li>
 </ul>
 
 Essential Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Proven experience as a Business Analyst within technology led or data driven transformation programmes
 </li>
 <li>
 Strong background in customer data, analytics, or Customer 360 initiatives
 </li>
 <li>
 Aviation industry experience (airline, airport, loyalty, or travel technology) is critical
 </li>
 <li>
 Hands on data analysis capability, with the ability to:
 </li>
 <li>
 Interpret data models, schemas, and data feeds
 </li>
 <li>
 Understand integration patterns and APIs
 </li>
 <li>
 Work effectively with data engineers and analytics teams
 </li>
 <li>
 Prior experience as a Data Analyst or in a data heavy BA role is a strong advantage
 </li>
 <li>
 Experience with customer communications, CRM, marketing automation, or loyalty platforms
 </li>
 <li>
 Exposure to Adobe Journey Optimizer and/or Amadeus platform
 </li>
 <li>
 Strong understanding of Agile delivery methodologies
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to engage senior stakeholders
 
 
 </li>
 </ul>
 
 Desirable Experience
 
 
 
 <ul>
 <li>
 Customer personalization, segmentation, or real time decisioning use cases
 </li>
 <li>
 Working in large, complex, multi vendor environments
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Strong analytical and problem solving mindset
 </li>
 <li>
 Data driven thinking with attention to detail
 </li>
 <li>
 Ability to work across business and technical teams
 </li>
 <li>
 Comfortable operating in ambiguity and fast paced transformation environments
 </li>
 <li>
 Customer centric mindset aligned to Etihad&rsquo;s premium brand experience
 </li>
 </ul>
</div>

Business Analyst – Customer 360 (Aviation & Data)

<div></div><div><div>Overview
</div><div>The Quality &amp; Engineering Manager is responsible for all the Quality Control management functions related to the customer&rsquo;s aviation assets. The QC Manager assist the Program Manager/OPS Manager in all Quality Control management related activities to successfully support customer mission requirements. The QC Manager is the advisor for the Companys Aviation Maintenance Managers and Company&rsquo;s top management. The Quality Control Manager promotes, develops, and oversees compliance of the company quality management system. The QC Manager effectively ensures complete and accurate compliance of all customer requirements by managing the quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement within the quality management system. 
 
Also will be responsible for: 
 
1. Plan, develop, organize, direct, manage and evaluate personnel of the QC department to contribute to the objectives, vision and strategy of the organization to support operations and improvements by ensuring compliance with the customer requirements, quality policy, company standards, regulatory and external standards. 
2. Collaborate with staff, other departments, senior management, and decision makers to share information, problem solve, clarify management objectives, plan, formulate and agree on comprehensive quality procedures.
 
3. Develop and implement new systems, best practices, demand planning, and other optimizations in order enhance continuous quality improvement.
 
4. Understand customers&rsquo; needs, service those needs, and maintain and develop positive business relationships with a customer&rsquo;s key personnel involved in or directly relevant to quality activities. 
5. Direct the hiring, training, supervision, mentoring, and performance evaluations of Quality Control staff. 
6. Manage contractor and subcontractor activities, review proposals, develop performance specifications, and serving as a liaison with outside organizations. 
7. Direct, coordinate, assign, monitor and review the work of individuals engaged in Quality Control related duties. 
8. Establish quality procedures, monitor ongoing performance, and improve performance against key performer indicators. 
9. Ensure the executions of daily business are being complied with applicable references and standard operational procedures (SOP). Determine the need for perform all works and duties at high quality level including equipment, training, software, personnel, etc. 
10. The QC Manager will be responsible for all associated administrative responsibilities associated with this position and may have other duties as assigned. 
11. Implement and practice standards of service quality and operational programs to maintain maximum operational productivity and efficiency without lowering quality standards.
 
12. Conduct root cause / corrective action investigations using appropriate procedures ensure safe, reliable, on-time; airworthy aircraft are available to support customer requirements. 
13. Advise and approve maintenance procedures, repair schemes, drawings, guidance and standard procedure issue by Support and Analysis Engineering Section, to ensure quality control objectives are defined and met. 
14. Monitor and oversee Technical Publications and workshops sections and ensures the completeness and accuracy of all processes are adhered to and provide necessary guidance when required.
</div><div></div><div>Nationality
</div><div>No Restriction
</div><div></div><div>Qualification
 </div><div><div>Diploma in Quality Management Systems Associate (Aerospace Technology) (equivalent work experience in the Aviation field as Maintenance/Quality Control Supervisory/Management)Preferred graduate of the U.S.Army aviation maintenance school/maintenance, quality and holds FAA A&amp;P license (IA/FCC license preferred) or equivalent 
</div>
</div><div></div><div>Experience
 </div><div>Minimum of 10 Years Experience working in a management role. 
 
 Extensive TAMMS-A experience. 
 
 Minimum of 10YearsExperience in aviation quality/aviation maintenance management experience or aviation maintenance / supervisory related field.. 
 
 Experience in Army Quality Control management. (AVUM thru DEPOT level rotary wing and/or fixed wing quality control experience preferred). 
 
 Qualified Safety Officer with accident / incident investigation experience.</div></div><div></div>

Manager - Quality Control & Engineering

TALENTMATE

<div>
 
 Job Description
 
 
 
 Synopsis
 
 
 To manage and ensure effective implementation and compliance with aviation security investigation processes in accordance with Etihad standards and applicable regulations.
 
 
 Accountabilities
 
 
 <ul>
 <li>
 Be aware and knowledgeable with all relevant Etihad aviation security policies, standards, and requirements, as well as applicable regulations, as outlined in security programs, manuals, bulletins, directives and other similar documentations.
 </li>
 <li>
 Direct the development, maintenance, effective implementation and compliance with aviation security investigation process(es) to ensure:An investigation is conducted for incidents involving aviation security threats, acts of unlawful interference, and failure of implementation of security controls under the responsibility of Etihad Airways or its contracted representative, and Root cause(s) identified, corrective actions(s) determined, and the same are communicated to relevant stakeholders for implementation and monitoring to ensure effectiveness in preventing future incidents.
 </li>
 <li>
 Direct and ensure effective performance management and monitoring of aviation security investigation staff, processes, procedures, systems, documents, records, and other resources to ensure implementation and compliance with Etihad requirements and applicable regulations.
 </li>
 <li>
 Direct and ensure effective liaison and coordination with relevant stakeholders with regards to aviation security investigation to include, but not limited to: Collection of pertinent documents, records and other information.Interview of relevant staff and other persons.
 </li>
 <li>
 Coordination with law enforcement officers and other authorities. Coordination with other relevant Etihad departments.
 </li>
 <li>
 Manage effective delegation of duties to ensure business continuity. Perform other related tasks as directed by line manager or delegate.
 
 
 </li>
 </ul>
 Education &amp; Experience
 
 
 <ul>
 <li>
 University graduate with bachelor degree, preferably security, investigation or management field
 </li>
 <li>
 At least 7 years of aviation security management or investigation background
 
 
 </li>
 </ul>
 
 About Etihad Airways
 
 
 
 Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world&rsquo;s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad&rsquo;s codeshare partners, Etihad&rsquo;s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad&rsquo;s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
 
 
 To learn more, visit etihad.com
 
 
 
 Recruitment Fraud Alert
 
 
 
 Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
 
 
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.etihad.com Job Function: Management Company Industry/
 
 
 Sector: Airlines and Aviation
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Manager Aviation Security - UAE National

Inception

<div>
 
 Overview
 
 
 
 As a Business Analyst, you will be instrumental in ensuring that Inception&rsquo;s AI solutions meet the operational and strategic needs of our clients. This role requires strong analytical skills, client-focused problem-solving abilities, and expertise in understanding and translating client requirements into actionable insights for cross-functional teams. Working closely with customer success and delivery teams, you will support the Director - Customer Success in optimizing solution delivery, enhancing client satisfaction, and improving overall service quality.
 
 
 
 About Inception
 
 
 
 Inception, a G42 company, is the region&rsquo;s leading innovator of AI-powered domain-specific as well as industry-agnostic products, built on a rich heritage of research and development. Within the G42 ecosystem, Inception functions as the core intelligence layer &ndash; transforming data and compute infrastructure into real-world, applied AI solutions. Beyond its commercial endeavors, Inception is committed to creating positive societal impact. For more information, please visit www.inceptionai.ai.
 
 
 
 Responsibilities
 
 
 
 
 Client Requirements Gathering &amp; Analysis
 
 
 
 <ul>
 <li>
 Collaborate with clients to understand their business goals, challenges, and requirements, ensuring solutions are aligned with their strategic objectives.
 </li>
 <li>
 Conduct in-depth business analysis to translate client needs into technical requirements, workflows, and specifications for development and delivery teams.
 </li>
 <li>
 Document and maintain a detailed record of client requirements, use cases, and deliverables, providing clarity and direction throughout the solution lifecycle.
 
 
 </li>
 </ul>
 
 Data Analysis &amp; Insights Generation
 
 
 
 <ul>
 <li>
 Analyze client and operational data to identify trends, performance gaps, and opportunities for improvement, supporting data-driven decision-making.
 </li>
 <li>
 Generate actionable insights from data analysis to recommend enhancements in delivery processes and client engagement practices.
 </li>
 <li>
 Develop reports, dashboards, and visualizations to communicate key findings and progress updates to internal stakeholders and clients.
 
 
 </li>
 </ul>
 
 Process Improvement &amp; Optimization
 
 
 
 <ul>
 <li>
 Identify areas for process improvement within the delivery organization, proposing and implementing changes to enhance efficiency, quality, and client satisfaction.
 </li>
 <li>
 Collaborate with cross-functional teams to streamline delivery processes, enabling scalability and consistency in client experiences.
 </li>
 <li>
 Support the Director - Customer Success in implementing best practices for project management, documentation, and communication.
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration &amp; Stakeholder Management
 
 
 
 <ul>
 <li>
 Act as a liaison between client-facing and technical teams, ensuring clear communication and alignment on client requirements and delivery timelines.
 </li>
 <li>
 Work closely with product, engineering, and customer success teams to ensure smooth delivery and continuous improvement of solutions.
 </li>
 <li>
 Assist in coordinating workshops, training sessions, and regular client meetings, gathering feedback and documenting outcomes for continuous improvement.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Skills and attributes for success
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Computer Science, or a related field; advanced degree or certification in business analysis is a plus.
 </li>
 <li>
 3+ years of experience as a business analyst or in a similar role within a delivery-focused or technology-driven environment.
 </li>
 <li>
 Strong analytical and problem-solving skills, with a proven track record of translating client requirements into actionable insights.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
 </li>
 <li>
 Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI) and familiarity with project management tools (e.g., Jira, Asana).
 </li>
 <li>
 Knowledge of AI, machine learning, or SaaS products is a plus, as well as experience in the financial or technology sectors.
 
 
 </li>
 </ul>
 
 Additional Preferences
 
 
 
 <ul>
 <li>
 Consultancy background
 </li>
 <li>
 Goovernment experience in the region
 </li>
 <li>
 ERP / Finance transformation / Procurement / Human Capital also would be an additional bonus
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community.
 
 
 
 What Working At Inception Offers
 
 
 
 
 
 Culture:
 
 
 An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
 
 
 
 
 Career:
 
 
 Outstanding learning, development &amp; growth opportunities via structured training programs and innovative, high-tech projects.
 
 
 
 
 Work-Life:
 
 
 A hybrid work policy to strike the perfect balance between office and home.
 
 
 
 
 Rewards:
 
 
 A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
 
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
</div>

Business Analyst

Kaptius

Job Title: ServiceNow Business Process AnalystLocation: Abu Dhabi (Onsite) Employment Type: Permanent Compensation Guide: AED Competitive (tax free)About KaptiusKaptius is a fast-growing ServiceNow Partner delivering enterprise-scale digital transformation programmes across the Middle East. We work closely with public sector and enterprise customers to design, implement, and optimise ServiceNow solutions that drive real business outcomes.As our UAE practice continues to grow, we are looking for an experienced ServiceNow Business Process Analyst to support complex, customer-facing programmes in Abu Dhabi.Role SummaryThe ServiceNow Business Process Analyst plays a critical role in bridging business requirements and ServiceNow platform delivery. You will work closely with customer stakeholders, architects, and delivery teams to understand current-state processes, define future-state operating models, and translate requirements into clear functional designs aligned to ServiceNow best practice.This role is well suited to a functional consultant or business analyst with strong ServiceNow experience who enjoys stakeholder engagement, workshop facilitation, and shaping solutions that drive adoption and long-term value.Key Responsibilities<ul><li>Lead requirements gathering and process discovery workshops with business and IT stakeholders.</li><li>Analyse as-is and to-be processes across ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or GRC.</li><li>Translate business needs into functional requirements, user stories, and acceptance criteria.</li><li>Work closely with architects and developers to ensure requirements are feasible, aligned to platform best practice, and delivered correctly.</li><li>Support solution design reviews, validating that configurations meet business outcomes.</li><li>Lead or support UAT planning, execution, and defect management.</li><li>Assist with change management and adoption activities, including documentation and knowledge transfer.</li><li>Contribute to process governance, standards, and continuous improvement initiatives.</li><li>Support pre-sales and discovery activities where functional input is required.</li></ul>Experience Required<ul><li>Proven experience as a Business Process Analyst or Functional Consultant on ServiceNow programmes.</li><li>Hands-on functional experience across one or more ServiceNow modules (ITSM, ITOM, HRSD, CSM, GRC, ITBM).</li><li>Strong background in process analysis, requirements definition, and stakeholder engagement.</li><li>Experience working in consulting or enterprise environments, ideally on large-scale transformation initiatives.</li><li>Familiarity with Agile delivery and ITIL-aligned service management practices.</li><li>Experience supporting UAT and post-go-live adoption activities.</li></ul>Skills &amp; Capabilities<ul><li>Strong understanding of ServiceNow functional capabilities and how they support business processes.</li><li>Excellent workshop facilitation and communication skills.</li><li>Ability to translate complex business requirements into clear, structured documentation.</li><li>Comfortable working with senior stakeholders and cross-functional delivery teams.</li><li>Analytical, detail-oriented, and outcome-focused mindset.</li></ul>Certifications (Preferred)<ul><li>ServiceNow Certified System Administrator (CSA)</li><li>ServiceNow Certified Implementation Specialist (any module)</li><li>ITIL or Agile certifications (advantageous but not mandatory)</li></ul>Why Join Kaptius<ul><li>Join a growing ServiceNow Partner with a strong Middle East presence.</li><li>Work on high-impact enterprise and public sector programmes.</li><li>Competitive, tax-free compensation aligned to experience.</li><li>Opportunity to grow into Lead Functional, Product Owner, or Transformation roles.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Which modules are you strongest in (ITSM, ITOM, HRSD, CSM, GRC, ITBM), and why?</li><li>How many years of hands-on ServiceNow experience do you have?</li><li>Have you worked in a consulting or partner environment before? (Yes/No)</li></ul>Experience:<ul><li>Business Analyst: 4 years (Required)</li><li>ServiceNow : 4 years (Required)</li></ul>

ServiceNow Business Process Analyst

Professional.me

<div>
 
 Position: Data Analyst
 
 
 Location: Abu Dhabi (remote)
 
 
 Employment Type: Full-time
 
 
 Experience Level: Mid-career/associate
 
 
 
 
 
 
 
 ⸻
 
 
 
 
 
 
 
 
 About the Client
 
 
 
 Our client is a research and development-driven company operating at the forefront of the renewable energy sector based in Abu Dhabi. With a strong focus on innovation, sustainability, and technological advancement, the company develops cutting-edge solutions aimed at accelerating the global transition to clean energy. From solar technologies to emerging clean power systems, their work bridges science and scalable application&mdash;empowering industries, governments, and communities to build a greener future.
 
 
 
 
 
 
 About the Role
 
 
 
 This Data Analyst position is a full-time, remote opportunity focused on supporting data-driven decision-making within the renewable energy sector. The role is designed for professionals at the mid-career level who are passionate about leveraging data to drive operational efficiency, sustainability, and business growth. The analyst will play a pivotal role in collecting, processing, and interpreting large datasets related to renewable energy production, consumption, and market trends, directly impacting strategic initiatives and long-term planning.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Collect, clean, and validate large volumes of data from diverse sources, including IoT devices, SCADA systems, energy market feeds, and internal business systems.
 </li>
 <li>
 Analyze energy production, consumption, and efficiency metrics to identify trends, anomalies, and opportunities for optimization within renewable energy operations.
 </li>
 <li>
 Develop and maintain interactive dashboards and visualizations using tools such as Power BI or Tableau to communicate complex findings to both technical and non-technical stakeholders.
 </li>
 <li>
 Collaborate with engineering, operations, and finance teams to define data requirements and deliver actionable insights that support project planning and performance monitoring.
 </li>
 <li>
 Prepare comprehensive reports and presentations summarizing key insights, forecasts, and recommendations for senior management and cross-functional teams.
 </li>
 <li>
 Utilize statistical analysis and predictive modeling techniques to forecast energy output, demand, and market fluctuations.
 </li>
 <li>
 Ensure data integrity, security, and compliance with industry standards and regulatory requirements relevant to the renewable energy sector.
 </li>
 <li>
 Continuously monitor data quality and implement improvements to data collection and processing workflows.
 </li>
 <li>
 Stay current with industry trends, emerging technologies, and best practices in data analytics and renewable energy.
 </li>
 <li>
 Support the development and automation of data pipelines and ETL processes to streamline data availability and reporting.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Experience &amp; Skills
 
 
 <ul>
 <li>
 Proven experience in data analysis, preferably within the energy, utilities, or environmental sectors, with a strong understanding of renewable energy concepts.
 </li>
 <li>
 Advanced proficiency in data analysis tools and languages such as SQL, Python (pandas, NumPy), and Excel for data manipulation and statistical analysis.
 </li>
 <li>
 Demonstrated ability to create compelling data visualizations and dashboards using Power BI, Tableau, or similar platforms.
 </li>
 <li>
 Strong knowledge of data cleaning, validation, and transformation techniques to ensure high data quality and reliability.
 </li>
 <li>
 Experience working with large datasets from IoT devices, sensors, or SCADA systems is highly desirable.
 </li>
 <li>
 Familiarity with predictive analytics, forecasting models, and statistical methods relevant to energy production and consumption.
 </li>
 <li>
 Excellent communication skills, with the ability to translate complex data findings into clear, actionable insights for diverse audiences.
 </li>
 <li>
 Strong problem-solving skills, attention to detail, and a proactive approach to identifying and addressing data-related challenges.
 </li>
 <li>
 Ability to work independently in a remote environment while collaborating effectively with distributed teams.
 </li>
 <li>
 Understanding of data privacy, security, and compliance requirements in the energy sector.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or higher in Data Science, Statistics, Mathematics, Computer Science, Engineering, Environmental Science, or a related field.
 </li>
 <li>
 Professional certifications in data analytics, business intelligence, or renewable energy analytics are advantageous.
 </li>
 <li>
 2+ years of relevant experience in data analysis, preferably in the energy or sustainability sectors.
 </li>
 <li>
 Demonstrated track record of delivering actionable insights and supporting business decision-making through data.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Tools &amp; Technologies
 
 
 <ul>
 <li>
 Data Analysis: Python (pandas, NumPy), R, SQL
 </li>
 <li>
 Data Visualization: Power BI, Tableau, Microsoft Excel
 </li>
 <li>
 Data Management: ETL tools, data warehousing solutions (e.g., Snowflake, BigQuery)
 </li>
 <li>
 Data Sources: SCADA systems, IoT platforms, energy market data feeds
 </li>
 <li>
 Collaboration: Microsoft Teams, Slack, remote project management tools
 </li>
 <li>
 Reporting: PowerPoint, Google Slides, or similar presentation tools
 </li>
 <li>
 Version Control: Git or similar tools for code and workflow management
 </li>
 </ul>
 
 
 
 
 This role offers the opportunity to make a meaningful impact in the renewable energy industry by transforming raw data into actionable insights that drive sustainability and operational excellence. The position provides exposure to cutting-edge technologies and industry best practices, with significant potential for professional growth and specialization in the rapidly evolving field of renewable energy analytics.
 
 
 
 
 
 
 By applying to this position, you are granting us permission to process your CV and keep your profile on file for consideration for this and future opportunities.
 
 
</div>

Data Analyst

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
We&rsquo;re expanding our team within Amazon Fulfillment! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain. 
This is a varied, challenging role and every day is different! 
 
Key job responsibilities 
Key job responsibilities 
You will&hellip; 
<ul><li>Create and cultivate a safe working environment by identifying safety opportunities across your work area</li><li>Continuously provide critical shift related information to frontline management and operators</li><li>Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training</li><li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>1+ years of Microsoft Office products and applications experience</li><li>High school or equivalent</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li>Work 40 hours/week, and overtime as required</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration</li><li>Experience as a business analyst, data analyst, or in a statistical analysis role</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Supervisor, Fulfilment Center Operations

Explore 905+ Business analyst customer 360 aviation data in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.