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technical business analyst

business analyst

Damen

<div>We offer you an Ocean of Possibilities . Join our family.
About Us
Vacancy: Business Analyst
Are you analytical, detail-oriented, and passionate about turning data into meaningful business insights?
Do you enjoy working with stakeholders, solving problems, and supporting fact-based decision-making?
Damen Shipyards Group, established in 1927, is a 100% Dutch family-owned international organization comprising 34 shipbuilding and repair yards. With a workforce of over 12,000 employees worldwide, the Group operates through a divisional structure consisting of seven divisions and a central holding company.
Damen Middle East Shared Services Limited, based in the United Arab Emirates, forms part of Damen Global Support. The entity provides specialized support services to the various divisions of the Damen Shipyards Group in key areas such as IT, Finance, Audit, Legal, and Compliance.
Purpose of the Role
The Business Analyst supports Damen Shipyards Group in making fact based, data driven decisions by translating complex business questions into reliable insights, standardized datasets, and actionable dashboards. By rationalizing the decision-making process with your quantifications and visualizations, management will be able to make better decisions. Through your helicopter view and excellent reporting skills, you are able to identify the root causes of problems, in close cooperation with the business owner. You will translate the business needs into actionable user stories for team members to work with.
Operating at Group level, the role bridges business, finance, IT, and management, ensuring consistent KPI definitions, high quality data products, and strong adoption of analytics solutions across the organization.
Therefore, you are capable of translating business needs into technical tasks with IT (tools) and other expertise. You stand for the quality of the information and the visibility of this. Your analyses will support business decisions. This implies converting business expectations into data analysis. You perform statistical analysis of data, create visualizations of analyzed data and processes, and you have the ability to look at things in a different way and recognizing patterns.
Position in the Organization
<ul><li>Part of the Shared Data Analytics Team , acting as a central capability for the Damen Group.
</li><li>Works across multiple Damen companies, functions, and seniority levels.
</li><li>Interfaces closely with Finance, Operations, Engineering, IT, and Executive Management.
</li><li>Contributes to the maturity of data governance, analytics standards, and data‑driven working within Damen.
</li></ul>Key Responsibilities
1. Business Analysis &amp; Insight Generation
<ul><li>Gain understanding and knowledge of the companies activities.
</li><li>Perform business, financial, and statistical analyses to identify trends, deviations, and root causes.
</li><li>Translate analytical findings into concrete, actionable improvement proposals.
</li><li>Monitor Group‑wide performance and signal bottlenecks and risks in processes and outcomes.
</li><li>Develop and maintain KPI frameworks, ensuring consistent interpretation and usage.
</li></ul>2. Requirements Management &amp; Agile Delivery
<ul><li>Translate business needs into clear requirements and user stories (Definition of Ready / Done).
</li><li>Prioritize backlog items together with stakeholders.
</li><li>Participate actively in Agile ceremonies (refinement, sprint planning, reviews, retrospectives).
</li><li>Coordinate with IT teams and external partners on technical dependencies and delivery.
</li></ul>3. Data Governance &amp; Quality
<ul><li>Contribute to Group data governance by defining data standards, ownership, and quality criteria.
</li><li>Support the development of ETL/ELT, data modeling (e.g. star schemas), and validation standards.
</li><li>Act as a guardian of KPI definitions and data consistency across Damen.
</li></ul>4. Stakeholder Management &amp; Change Enablement
<ul><li>Act as a trusted advisor for managers and executives on data and analytics topics.
</li><li>Coach and support stakeholders in using dashboards and insights effectively.
</li><li>Promote data‑driven ways of working through explanation, training, and adoption support.
</li><li>Communicate technical constraints clearly to non‑technical audiences.
 </li></ul>Key Accountabilities
<ul><li>Delivery and maintenance of Management KPI Dashboards.
</li><li>Preparation of detailed, action‑oriented user stories.
</li><li>Alignment of business needs with IT and data platform capabilities.
</li></ul>Qualifications and Experience
<ul><li><ul><li>5 years&rsquo; experience as a Business Analyst (in a complex, matrix organization).
</li></ul></li><li>Experience with project organizations and/or production environments
</li><li>Strong understanding of analytics, BI, and data driven decision making.
</li><li>Experience with Power BI, data modelling, and multi-source reporting.
</li><li>Knowledge of engineering and/or business processes is a strong advantage.
</li><li>Understanding of project and Agile delivery methods.
</li><li>Knowledge of ERP systems like SAP4HANA, IFS, etc.
</li></ul>Core Competencies
<ul><li>Analytical strength: Able to convert complexity into clear insights.
</li><li>Stakeholder sensitivity: Navigates international, multi-level organizations effectively.
</li><li>Communication: Explains technical topics clearly to management and operations.
</li><li>Organizational Skills: Organizing workshops, definition sessions, and similar activities.
</li><li>Critical Thinking: Asking critical questions and validating outcomes.
</li><li>Proactive Attitude: Not waiting for questions but taking the initiative yourself.
</li><li>Helicopter view: Balances strategic overview with attention to detail.
</li><li>Ownership &amp; quality focus: Works accurately, consistently, and result driven.
</li><li>Collaboration: Acts as a team player and a connector between business, finance, and IT.
</li></ul><h3 class="jobSectionHeader">Recruiter: Ranusha Wattetenna
</h3><h3 class="jobSectionHeader">Email: HR.UAE@damen.com
</h3><h3 class="jobSectionHeader">Kindly note that applications must be submitted through the Apply button. Email submissions will not be accepted.</h3></div>

Business Analyst

Inception

<div>
 
 Overview
 
 
 
 As a Business Analyst, you will be instrumental in ensuring that Inception&rsquo;s AI solutions meet the operational and strategic needs of our clients. This role requires strong analytical skills, client-focused problem-solving abilities, and expertise in understanding and translating client requirements into actionable insights for cross-functional teams. Working closely with customer success and delivery teams, you will support the Director - Customer Success in optimizing solution delivery, enhancing client satisfaction, and improving overall service quality.
 
 
 
 About Inception
 
 
 
 Inception, a G42 company, is the region&rsquo;s leading innovator of AI-powered domain-specific as well as industry-agnostic products, built on a rich heritage of research and development. Within the G42 ecosystem, Inception functions as the core intelligence layer &ndash; transforming data and compute infrastructure into real-world, applied AI solutions. Beyond its commercial endeavors, Inception is committed to creating positive societal impact. For more information, please visit www.inceptionai.ai.
 
 
 
 Responsibilities
 
 
 
 
 Client Requirements Gathering &amp; Analysis
 
 
 
 <ul>
 <li>
 Collaborate with clients to understand their business goals, challenges, and requirements, ensuring solutions are aligned with their strategic objectives.
 </li>
 <li>
 Conduct in-depth business analysis to translate client needs into technical requirements, workflows, and specifications for development and delivery teams.
 </li>
 <li>
 Document and maintain a detailed record of client requirements, use cases, and deliverables, providing clarity and direction throughout the solution lifecycle.
 
 
 </li>
 </ul>
 
 Data Analysis &amp; Insights Generation
 
 
 
 <ul>
 <li>
 Analyze client and operational data to identify trends, performance gaps, and opportunities for improvement, supporting data-driven decision-making.
 </li>
 <li>
 Generate actionable insights from data analysis to recommend enhancements in delivery processes and client engagement practices.
 </li>
 <li>
 Develop reports, dashboards, and visualizations to communicate key findings and progress updates to internal stakeholders and clients.
 
 
 </li>
 </ul>
 
 Process Improvement &amp; Optimization
 
 
 
 <ul>
 <li>
 Identify areas for process improvement within the delivery organization, proposing and implementing changes to enhance efficiency, quality, and client satisfaction.
 </li>
 <li>
 Collaborate with cross-functional teams to streamline delivery processes, enabling scalability and consistency in client experiences.
 </li>
 <li>
 Support the Director - Customer Success in implementing best practices for project management, documentation, and communication.
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration &amp; Stakeholder Management
 
 
 
 <ul>
 <li>
 Act as a liaison between client-facing and technical teams, ensuring clear communication and alignment on client requirements and delivery timelines.
 </li>
 <li>
 Work closely with product, engineering, and customer success teams to ensure smooth delivery and continuous improvement of solutions.
 </li>
 <li>
 Assist in coordinating workshops, training sessions, and regular client meetings, gathering feedback and documenting outcomes for continuous improvement.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Skills and attributes for success
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Computer Science, or a related field; advanced degree or certification in business analysis is a plus.
 </li>
 <li>
 3+ years of experience as a business analyst or in a similar role within a delivery-focused or technology-driven environment.
 </li>
 <li>
 Strong analytical and problem-solving skills, with a proven track record of translating client requirements into actionable insights.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
 </li>
 <li>
 Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI) and familiarity with project management tools (e.g., Jira, Asana).
 </li>
 <li>
 Knowledge of AI, machine learning, or SaaS products is a plus, as well as experience in the financial or technology sectors.
 
 
 </li>
 </ul>
 
 Additional Preferences
 
 
 
 <ul>
 <li>
 Consultancy background
 </li>
 <li>
 Goovernment experience in the region
 </li>
 <li>
 ERP / Finance transformation / Procurement / Human Capital also would be an additional bonus
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community.
 
 
 
 What Working At Inception Offers
 
 
 
 
 
 Culture:
 
 
 An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
 
 
 
 
 Career:
 
 
 Outstanding learning, development &amp; growth opportunities via structured training programs and innovative, high-tech projects.
 
 
 
 
 Work-Life:
 
 
 A hybrid work policy to strike the perfect balance between office and home.
 
 
 
 
 Rewards:
 
 
 A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
 
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
</div>

Raqmiyat

<div><div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>02/13/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Job Opening Status
<div>In-progress
</div></div><div>Work Experience
<div>5+ years
</div></div><div>Industry
<div>Banking
</div></div><div>City
<div>Abu Dhabi
</div></div><div>State/Province
<div>Abu Dhabi
</div></div><div>Country
<div>United Arab Emirates
</div></div><div>Zip/Postal Code
<div>51133
</div></div></ul></div><div><h3 class="jobSectionHeader">About Us</h3>
<div><div>Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.</div> 
</div><h3 class="jobSectionHeader">Job Description</h3>
<div>We are seeking a skilled Business Analyst with hands-on experience in Newgen platforms to support operational transformation initiatives within the banking sector. The role focuses on workflow automation, process optimization, document management, and low-code application development. The ideal candidate will bring strong domain knowledge in Banking and Financial Services, along with proven experience in requirements gathering, business process analysis, and solution delivery using Newgen BPM platforms such as iBPS, OmniDocs, BAM, O2MS, or similar modules. 
This role requires close collaboration with business stakeholders, product owners, solution architects, and development teams to deliver automation and operational efficiency across key banking areas, including Trade Finance, Credit Approval and Lending, Loan Origination, Customer Onboarding, and Account Opening and Maintenance. 
Key Responsibilities 
<ul><li>
Work closely with business stakeholders, SMEs, and technical teams to gather, analyze, and document functional and non-functional requirements for Newgen-based solutions. 
</li><li>
Analyze existing business processes and workflows to identify gaps and inefficiencies, and recommend optimized process designs to improve operational efficiency and productivity. 
</li><li>
Facilitate workshops, brainstorming, and requirement-gathering sessions to map key banking processes including Trade Finance, Lending, Corporate Banking, Customer Onboarding, and Account Maintenance. 
</li><li>
Translate business needs into clear functional specifications, user stories, process flows, and use cases; develop and maintain documentation such as BRD, FRS, gap analysis, and impact assessments. 
</li><li>
Define and document integration requirements between Newgen platforms and internal/external systems, including core banking systems, middleware, customer-facing channels, and third-party or regulatory systems. 
</li><li>
Assess and support management of operational and financial risks, ensuring solutions comply with bank policies, standard operating procedures, and regulatory requirements. 
</li><li>
Collaborate with Newgen implementation teams to design and configure workflows, forms, business rules, and system integrations. 
</li><li>
Support User Acceptance Testing (UAT), ensuring solutions meet business expectations and regulatory standards. 
</li><li>
Support deployment, go-live, and post-implementation phases to ensure smooth transition and user adoption. 
</li><li>
Act as a subject matter expert in BPM, workflow automation, and banking operations. 
</li><li>
Serve as the primary liaison between business users and technical teams to ensure clear communication and timely delivery.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3> 
Required Skills &amp; Qualifications 
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Systems, or a related discipline. 
</li><li>
8+ years of experience as a Business Analyst, including 5+ years of hands-on experience delivering Newgen platform implementations (iBPS, OmniDocs, BAM, O2MS, or similar). 
</li><li>
Strong domain expertise in Banking and Financial Services, with experience across Lending, Trade Finance, Payments, and Customer Onboarding. 
</li><li>
Demonstrated experience in requirements elicitation, process re-engineering, workflow design, and functional documentation. 
</li><li>
Hands-on exposure to BPM platforms, system integrations, and digital process automation initiatives. 
</li><li>
Working knowledge of project management methodologies and tools such as JIRA or equivalent. 
</li><li>
Excellent communication, analytical, and stakeholder management skills. 
</li><li>
Fluent in English.</li></ul> 
Preferred Skills 
<ul><li>
Experience in digital transformation and automation initiatives in Banking and Financial Services (BFSI). 
</li><li>
Certifications such as CBAP or Agile certifications are a plus.</li></ul></div></div></div>

Business Analyst (Newgen)

Deeplight

<div>DeepLight AI is a specialist AI and data consultancy with extensive experience implementing intelligent enterprise systems across multiple industries, with particular depth in financial services and banking. Our team combines deep expertise in data science, statistical modeling, AI/ML technologies, workflow automation, and systems integration with a practical understanding of complex business operations.
The Technical Business Analyst acts as the critical bridge between business objectives and technical AI execution. This role is responsible for driving the successful delivery of AI-powered solutions by translating complex business needs into actionable technical requirements and system specifications. You will ensure that every AI initiative is aligned with ethical, regulatory, and performance standards while supporting the end-to-end lifecycle&mdash;from initial elicitation and feasibility testing with Data Scientists to User Acceptance Testing (UAT) and change management. Your goal is to ensure AI tools are not only technically sound but also practically integrated into banking workflows to drive measurable business value.
Your responsibilities as the Technical Business Analyst include:<ul>
<li>
Facilitation of workshops and interviews to gather and document business requirements, translating them into clear AI specifications for data inputs and model outputs.</li>
<li>Partnering with Data Scientists and ML Engineers to validate the feasibility of AI use cases and ensure alignment with strategic business goals.</li>
<li>Defining AI-specific test strategies, including model validation, bias detection, and performance benchmarking to ensure accuracy and fairness.</li>
<li>Developing tailored training materials and user manuals to help staff understand AI confidence scores, outputs, and system limitations.</li>
<li>Identifying high-impact opportunities for AI-driven automation and predictive analytics within existing banking processes.</li>
Acting as an &quot;analytics translator,&quot; communicating complex requirements between business units and IT while ensuring traceability throughout the project lifecycle. 
<li>
</li>
</ul>As an AI consultancy, our greatest asset is the expertise of our people. 
 
While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight. 
 
We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills. 
 
You will be the face of our firm, tasked with building trust, articulating the &quot;why&quot; behind your technical decisions, and effectively &quot;selling&quot; your vision to high-level stakeholders. 
 
If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in.
Requirements
What we need you to have:<ul>
<li>
A Bachelor&rsquo;s Degree in Computing, Engineering, Commerce, or Business Administration.</li>
<li>A minimum of 5 years of experience in professional business analysis.</li>
<li>A proven track record of supporting AI/ML project lifecycles, specifically in requirement documentation and UAT support.</li>
<li>Experience navigating regulatory compliance and data governance within a financial services environment.</li>
<li>Proven ability to convert vague business needs into precise technical metrics and performance benchmarks for AI systems.</li>
<li>Experience in model validation techniques and a strong understanding of how to detect anomalies or bias in AI behavior.</li>
<li>Expertise in maintaining detailed audit trails, versioning, and decision logic documentation for AI models.</li>
<li>Deep understanding of data privacy regulations, ethical AI principles, and internal governance frameworks.</li>
<li>Skilled in analyzing complex workflows to find automation &quot;hotspots&quot; suitable for AI intervention.</li>
<li>Strong experience in stakeholder management and excellent presentation and communication skills.
</li></ul>What we'd like you to have:<ul>
<li>
Proven ability to explain &quot;black box&quot; AI concepts to non-technical users in a way that builds trust and promotes responsible usage.</li>
<li>Familiarity with improving business analysis processes to support rapid, iterative AI development cycles.</li>
<li>Ability to uncover &quot;hidden&quot; business needs that stakeholders may not yet realize can be solved by AI.</li>
<li>A proactive mindset regarding the monitoring of AI model behavior for ethical concerns or performance drift.</li>
</ul>
Benefits
Benefits &amp; Growth Opportunities:<ul>
<li>
Competitive salary.</li>
<li>Visa Sponsorship for the successful individual.
</li><li>Comprehensive health insurance for the successful individual.
</li><li>Professional development and certification support.</li>
<li>Opportunity to work on cutting-edge AI projects.</li>
<li>Career advancement opportunities in a rapidly growing AI company.</li>
</ul>
This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.
At DeepLight AI, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.
Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.
If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.</div>

Technical Business Analyst

<div>DeepLight AI is a specialist AI and data consultancy with extensive experience implementing intelligent enterprise systems across multiple industries, with particular depth in financial services and banking. Our team combines deep expertise in data science, statistical modeling, AI/ML technologies, workflow automation, and systems integration with a practical understanding of complex business operations.
The Senior Business Analyst acts as the critical bridge between business objectives and technical AI execution. This role is responsible for driving the successful delivery of AI-powered solutions by translating complex business needs into actionable technical requirements and system specifications. You will ensure that every AI initiative is aligned with ethical, regulatory, and performance standards while supporting the end-to-end lifecycle&mdash;from initial elicitation and feasibility testing with Data Scientists to User Acceptance Testing (UAT) and change management. Your goal is to ensure AI tools are not only technically sound but also practically integrated into banking workflows to drive measurable business value.
Your responsibilities as the Senior Business Analyst include:<ul>
<li>
Facilitation of workshops and interviews to gather and document business requirements, translating them into clear AI specifications for data inputs and model outputs.</li>
<li>Partnering with Data Scientists and ML Engineers to validate the feasibility of AI use cases and ensure alignment with strategic business goals.</li>
<li>Defining AI-specific test strategies, including model validation, bias detection, and performance benchmarking to ensure accuracy and fairness.</li>
<li>Developing tailored training materials and user manuals to help staff understand AI confidence scores, outputs, and system limitations.</li>
<li>Identifying high-impact opportunities for AI-driven automation and predictive analytics within existing banking processes.</li>
<li>Acting as an &quot;analytics translator,&quot; communicating complex requirements between business units and IT while ensuring traceability throughout the project lifecycle.</li>
<li>Supporting, Coaching and Mentoring more junior members of the team, when required</li>
Additional responsibilities on occasion, on management request 
<li>
</li>
</ul>As an AI consultancy, our greatest asset is the expertise of our people. 
 
While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight. 
 
We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills. 
 
You will be the face of our firm, tasked with building trust, articulating the &quot;why&quot; behind your technical decisions, and effectively &quot;selling&quot; your vision to high-level stakeholders. 
 
If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in.
Requirements
What we need you to have:<ul>
<li>
A Bachelor&rsquo;s Degree in Computing, Engineering, Commerce, or Business Administration.</li>
<li>A minimum of 5 years of experience in professional business analysis.</li>
<li>A proven track record of supporting AI/ML project lifecycles, specifically in requirement documentation and UAT support.</li>
<li>Experience navigating regulatory compliance and data governance within a financial services environment.</li>
<li>Proven ability to convert vague business needs into precise technical metrics and performance benchmarks for AI systems.</li>
<li>Experience in model validation techniques and a strong understanding of how to detect anomalies or bias in AI behavior.</li>
<li>Expertise in maintaining detailed audit trails, versioning, and decision logic documentation for AI models.</li>
<li>Deep understanding of data privacy regulations, ethical AI principles, and internal governance frameworks.</li>
<li>Skilled in analysing complex workflows to find automation &quot;hotspots&quot; suitable for AI intervention.</li>
<li>Strong experience in stakeholder management and excellent presentation and communication skills.
</li></ul>What we'd like you to have:<ul>
<li>
Proven ability to explain &quot;black box&quot; AI concepts to non-technical users in a way that builds trust and promotes responsible usage.</li>
<li>Familiarity with improving business analysis processes to support rapid, iterative AI development cycles.</li>
<li>Ability to uncover &quot;hidden&quot; business needs that stakeholders may not yet realize can be solved by AI.</li>
<li>A proactive mindset regarding the monitoring of AI model behavior for ethical concerns or performance drift.</li>
</ul>
Benefits
Benefits &amp; Growth Opportunities:<ul>
<li>
Competitive salary.</li>
<li>Visa Sponsorship for the successful individual.
</li><li>Comprehensive health insurance for the successful individual.
</li><li>Professional development and certification support.</li>
<li>Opportunity to work on cutting-edge AI projects.</li>
<li>Career advancement opportunities in a rapidly growing AI company.</li>
</ul>
This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.
At DeepLight AI, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.
Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.
If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.</div>

Senior Business Analyst

Deeplight AI

<div>
 DeepLight AI is a specialist AI and data consultancy with extensive experience implementing intelligent enterprise systems across multiple industries, with particular depth in financial services and banking. Our team combines deep expertise in data science, statistical modeling, AI/ML technologies, workflow automation, and systems integration with a practical understanding of complex business operations.
 
 
 The Technical Business Analyst acts as the critical bridge between business objectives and technical AI execution. This role is responsible for driving the successful delivery of AI-powered solutions by translating complex business needs into actionable technical requirements and system specifications. You will ensure that every AI initiative is aligned with ethical, regulatory, and performance standards while supporting the end-to-end lifecycle&mdash;from initial elicitation and feasibility testing with Data Scientists to User Acceptance Testing (UAT) and change management. Your goal is to ensure AI tools are not only technically sound but also practically integrated into banking workflows to drive measurable business value.
 
 
 Your responsibilities as the Technical Business Analyst include:
 
 
 <ul>
 <li>
 Facilitation of workshops and interviews to gather and document business requirements, translating them into clear AI specifications for data inputs and model outputs
 </li>
 <li>
 Partnering with Data Scientists and ML Engineers to validate the feasibility of AI use cases and ensure alignment with strategic business goals
 </li>
 <li>
 Defining AI-specific test strategies, including model validation, bias detection, and performance benchmarking to ensure accuracy and fairness
 </li>
 <li>
 Developing tailored training materials and user manuals to help staff understand AI confidence scores, outputs, and system limitations
 </li>
 <li>
 Identifying high-impact opportunities for AI-driven automation and predictive analytics within existing banking processes
 </li>
 <li>
 Acting as an "analytics translator," communicating complex requirements between business units and IT while ensuring traceability throughout the project lifecycle
 
 
 </li>
 </ul>
 As an AI consultancy, our greatest asset is the expertise of our people.
 
 
 While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight.
 
 
 We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills.
 
 
 You will be the face of our firm, tasked with building trust, articulating the "why" behind your technical decisions, and effectively "selling" your vision to high-level stakeholders.
 
 
 If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in.
 
 
 
 Requirements
 
 
 
 What we need you to have:
 
 
 <ul>
 <li>
 A Bachelor's Degree in Computing, Engineering, Commerce, or Business Administration
 </li>
 <li>
 A minimum of 5 years of experience in professional business analysis
 </li>
 <li>
 A proven track record of supporting AI/ML project lifecycles, specifically in requirement documentation and UAT support
 </li>
 <li>
 Experience navigating regulatory compliance and data governance within a financial services environment
 </li>
 <li>
 Proven ability to convert vague business needs into precise technical metrics and performance benchmarks for AI systems
 </li>
 <li>
 Experience in model validation techniques and a strong understanding of how to detect anomalies or bias in AI behavior
 </li>
 <li>
 Expertise in maintaining detailed audit trails, versioning, and decision logic documentation for AI models
 </li>
 <li>
 Deep understanding of data privacy regulations, ethical AI principles, and internal governance frameworks
 </li>
 <li>
 Skilled in analyzing complex workflows to find automation "hotspots" suitable for AI intervention
 </li>
 <li>
 Strong experience in stakeholder management and excellent presentation and communication skills.
 
 
 </li>
 </ul>
 What we'd like you to have:
 
 
 <ul>
 <li>
 Proven ability to explain "black box" AI concepts to non-technical users in a way that builds trust and promotes responsible usage
 </li>
 <li>
 Familiarity with improving business analysis processes to support rapid, iterative AI development cycles
 </li>
 <li>
 Ability to uncover "hidden" business needs that stakeholders may not yet realize can be solved by AI
 </li>
 <li>
 A proactive mindset regarding the monitoring of AI model behavior for ethical concerns or performance drift
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Benefits &amp; Growth Opportunities:
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Visa Sponsorship for the successful individual.
 </li>
 <li>
 Comprehensive health insurance for the successful individual.
 </li>
 <li>
 Professional development and certification support
 </li>
 <li>
 Opportunity to work on cutting-edge AI projects
 </li>
 <li>
 Career advancement opportunities in a rapidly growing AI company
 
 
 </li>
 </ul>
 This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.
 
 
 At DeepLight AI, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.
 
 
 Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.
 
 
 If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.
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DICETEK LLC

<div>We are seeking a skilled Business Analyst with hands-on experience in Newgen platforms to support operational transformation initiatives within the banking sector. The role focuses on workflow automation, process optimization, document management, and low-code application development. The ideal candidate will bring strong domain knowledge in Banking and Financial Services, along with proven experience in requirements gathering, business process analysis, and solution delivery using Newgen BPM platforms such as iBPS, OmniDocs, BAM, O2MS, or similar modules.
This role requires close collaboration with business stakeholders, product owners, solution architects, and development teams to deliver automation and operational efficiency across key banking areas, including Trade Finance, Credit Approval and Lending, Loan Origination, Customer Onboarding, and Account Opening and Maintenance.
Key Responsibilities<ul><li>
Work closely with business stakeholders, SMEs, and technical teams to gather, analyze, and document functional and non-functional requirements for Newgen-based solutions.</li><li>
Analyze existing business processes and workflows to identify gaps and inefficiencies, and recommend optimized process designs to improve operational efficiency and productivity.</li><li>
Facilitate workshops, brainstorming, and requirement-gathering sessions to map key banking processes including Trade Finance, Lending, Corporate Banking, Customer Onboarding, and Account Maintenance.</li><li>
Translate business needs into clear functional specifications, user stories, process flows, and use cases; develop and maintain documentation such as BRD, FRS, gap analysis, and impact assessments.</li><li>
Define and document integration requirements between Newgen platforms and internal/external systems, including core banking systems, middleware, customer-facing channels, and third-party or regulatory systems.</li><li>
Assess and support management of operational and financial risks, ensuring solutions comply with bank policies, standard operating procedures, and regulatory requirements.</li><li>
Collaborate with Newgen implementation teams to design and configure workflows, forms, business rules, and system integrations.</li><li>
Support User Acceptance Testing (UAT), ensuring solutions meet business expectations and regulatory standards.</li><li>
Support deployment, go-live, and post-implementation phases to ensure smooth transition and user adoption.</li><li>
Act as a subject matter expert in BPM, workflow automation, and banking operations.</li><li>
Serve as the primary liaison between business users and technical teams to ensure clear communication and timely delivery.</li></ul>
Required Skills &amp; Qualifications<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Systems, or a related discipline.</li><li>
8+ years of experience as a Business Analyst, including 5+ years of hands-on experience delivering Newgen platform implementations (iBPS, OmniDocs, BAM, O2MS, or similar).</li><li>
Strong domain expertise in Banking and Financial Services, with experience across Lending, Trade Finance, Payments, and Customer Onboarding.</li><li>
Demonstrated experience in requirements elicitation, process re-engineering, workflow design, and functional documentation.</li><li>
Hands-on exposure to BPM platforms, system integrations, and digital process automation initiatives.</li><li>
Working knowledge of project management methodologies and tools such as JIRA or equivalent.</li><li>
Excellent communication, analytical, and stakeholder management skills.</li><li>
Fluent in English.</li></ul>
Preferred Skills<ul><li>
Experience in digital transformation and automation initiatives in Banking and Financial Services (BFSI).</li><li>
Certifications such as CBAP or Agile certifications are a plus.</li></ul></div>

Senior Business Analyst (Newgen)

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