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BlackStone eIT

Join BlackStone eIT as a Business Analyst and become an integral part of our forward-thinking team. In this role, you will analyze and interpret business needs, working closely with various stakeholders to facilitate solutions that drive business success and enhance operational efficiency. Key Responsibilities: <ul><li>Engage with stakeholders to gather, analyze, and document business requirements.</li><li>Translate business needs into functional specifications and ensure accurate implementation.</li><li>Evaluate current business processes, develop improvement strategies, and implement relevant solutions.</li><li>Collaborate with project managers and IT teams to align requirements and deliver optimal outcomes.</li><li>Conduct user acceptance testing to assure solutions meet defined business requirements.</li><li>Maintain clear and effective documentation throughout the project lifecycle.</li><li>Support training sessions for end-users on newly implemented systems and processes.</li></ul> Requirements <ul><li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li><li>3-5 years of experience as a Business Analyst in a relevant industry.</li><li>Strong analytical and critical thinking skills.</li><li>Excellent communication and collaboration abilities.</li><li>Proficiency in business process modeling and requirements gathering techniques.</li><li>Familiarity with Agile methodologies and software development processes.</li><li>Ability to manage multiple priorities and work within tight deadlines.</li><li>Experience with tools like JIRA, Trello, or similar project management software.</li><li>Strong documentation, presentation, and reporting skills.</li></ul> Benefits <ul><li>Paid Time Off</li><li>Performance Bonus</li><li>Remote Job</li></ul>

Business Analyst

Meydan Free Zone

<div>
 
 Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.
 
 
 
 
 
 As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic
 
 Business Analyst (Zoho)
 
 to bridge the gap between IT and business requirements. You will analyze processes, gather requirements, and implement solutions to enhance efficiency.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Gather and document business requirements from stakeholders.
 </li>
 <li>
 Analyze and improve existing business processes.
 </li>
 <li>
 Conduct data analysis to support decision-making.
 </li>
 <li>
 Assist in project planning and execution.
 </li>
 <li>
 Communicate effectively between business units and technical teams.
 </li>
 <li>
 Create and maintain project documentation (BRDs, user stories).
 </li>
 <li>
 Support user acceptance testing (UAT).
 </li>
 <li>
 Provide training and support to end-users.
 </li>
 </ul>
 
 
 
 
 
 To join our team, you will have:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, IT, or related field.
 </li>
 <li>
 3+ years in a similar role.
 </li>
 <li>
 Relevant certifications (e.g., CBAP) are a plus in Zoho or any CRM platforms.
 </li>
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 Working under pressure and providing solutions to business needs after studying the system.
 </li>
 <li>
 Strong analytical and communication skills.
 </li>
 <li>
 Proficiency in data analysis tools (e.g., Excel, SQL).
 </li>
 <li>
 Familiarity with project management methodologies (Agile, Waterfall).
 </li>
 <li>
 Excellent communication skills with clients, colleagues, and other stakeholders.
 </li>
 <li>
 Strong problem-solving capability.
 </li>
 <li>
 Result oriented.
 </li>
 </ul>
 
 
 
 
 
 Language skills:
 
 
 <ul>
 <li>
 English.
 </li>
 <li>
 Any other language is desirable.
 </li>
 </ul>
 
 
 
 
 Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!
 
 
 
</div>

IC Markets

<div>
 
 
 IC Markets Global
 
 , we&rsquo;re driven by a simple mission &mdash; to empower traders of all levels with the tools, technology, and support they need to succeed.
 
 
 We provide access to cutting-edge trading platforms, ultra-low latency, and deep liquidity &mdash; creating opportunities that were once only available to institutions and high-net-worth investors.
 
 
 Our people are at the heart of everything we do. Backed by a management team with decades of experience across Asia, Europe, and North America, we combine global expertise with a commitment to integrity, innovation, and service excellence.
 
 
 At
 
 IC Markets Global
 
 , we&rsquo;re not just redefining online forex trading &mdash; we&rsquo;re building a trading community where every client can trade with confidence.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are looking for a
 
 Salesforce Business Analyst
 
 to play a key role in our transition from the legacy Back Office CRM to Salesforce CRM. The role will focus on analyzing existing processes, gathering business requirements, and ensuring a smooth migration of data, functionality, and workflows into Salesforce. The Salesforce Business Analyst will serve as the bridge between business stakeholders, IT, and the Salesforce implementation team, ensuring that the new CRM meets business needs and is adopted successfully across the organization.
 
 
 
 
 
 
 1. Requirements Gathering &amp; Migration Analysis
 
 
 <ul>
 <li>
 Work with the Product Owner and the dev team to understand business needs and legacy CRM processes.
 </li>
 <li>
 Conduct workshops and interviews to gather requirements for Salesforce CRM.
 </li>
 <li>
 Map
 
 current state (legacy CRM)
 
 processes to
 
 future state (Salesforce CRM)
 
 capabilities.
 </li>
 <li>
 Identify gaps, redundancies, and opportunities for process improvement.
 </li>
 </ul>
 
 
 
 
 2. Solution Design &amp; Transition Support
 
 
 <ul>
 <li>
 Collaborate with Salesforce Product Owner, Salesforce Architects, Admins, and Developers to design migration-friendly solutions.
 </li>
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 Define requirements for data migration, record sharing, and user access models.
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 Ensure the Salesforce solution replicates necessary functionality from the legacy CRM while leveraging Salesforce best practices.
 </li>
 <li>
 Support change management and process optimization during the transition.
 </li>
 </ul>
 
 
 
 
 
 3. Documentation
 
 
 <ul>
 <li>
 Document requirements, business processes, and data mapping from the legacy CRM to Salesforce.
 </li>
 <li>
 Maintain migration playbooks, process flowcharts, and knowledge base materials.
 </li>
 <li>
 Create training guides and user manuals for end-users transitioning to Salesforce.
 </li>
 </ul>
 
 
 
 
 4. Testing &amp; Validation
 
 
 <ul>
 <li>
 Define and execute test cases for migrated data, workflows, and integrations.
 </li>
 <li>
 Participate in
 
 system testing, UAT, and cutover validation
 
 .
 </li>
 <li>
 Ensure data accuracy, system stability, and compliance during migration.
 </li>
 <li>
 Log and track issues during migration, ensuring timely resolution.
 </li>
 </ul>
 
 
 
 
 
 5. Stakeholder Communication &amp; Change Management
 
 
 <ul>
 <li>
 Act as the liaison between business teams and technical teams during the transition.
 </li>
 <li>
 Communicate migration timelines, risks, and progress updates clearly.
 </li>
 <li>
 Organize stakeholder walkthroughs and ensure business buy-in on migrated processes.
 </li>
 <li>
 Support adoption through training sessions and user support.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Proven experience as a Salesforce Business Analyst (at least 1 year) -
 
 essential
 
 </li>
 <li>
 Experience in trading/financial services CRM environments
 
 - essential
 
 </li>
 <li>
 Salesforce Administrator or Business Analyst certification
 
 - essential
 
 </li>
 <li>
 Strong knowledge of at least one of the clouds:
 
 Salesforce Sales Cloud and Service Cloud
 
 </li>
 <li>
 Experience in
 
 data mapping, data migration, and process re-engineering
 
 .
 </li>
 <li>
 Familiarity with record sharing models, user access requirements, and compliance constraints.
 </li>
 <li>
 Excellent documentation, analytical, and problem-solving skills.
 </li>
 <li>
 Strong communication and facilitation skills with ability to engage non-technical stakeholders.
 </li>
 </ul>
 
 
</div>

Salesforce Business Analyst

XAD Technologies

Role OverviewThe Senior Business Analyst is accountable for translating du Pay&rsquo;s commercial and regulatory objectives into clear, user-centric, and compliant business requirements. The role acts as a strategic interface between Commercial P&amp;L Owners, Compliance, Operations, Customer Support, UI/UX, and Technology teams to deliver intuitive customer journeys, scalable fintech solutions, and robust end-to-end processes.This position owns end-to-end business process definition, UI/UX-aware requirement documentation, and BPMN-driven process modeling across digital channels, integrations, and operational workflows, while embedding CBUAE SVF and regulatory considerations across all initiatives.Key Responsibilities<ul><li>Translate business and P&amp;L objectives into clear, testable functional and non-functional requirements.</li><li>Elicit and document requirements using user stories, use cases, process flows, and acceptance criteria with clear UX expectations and edge-case coverage.</li><li>Partner closely with UI/UX teams to ensure consistency, accessibility, usability, and error handling across customer journeys.</li><li>Design and maintain end-to-end BPMN 2.0 process flows covering happy paths, exceptions, reversals, and lifecycle scenarios.</li><li>Maintain and contribute to the Central Business Process Repository for standardization and reuse.</li><li>Collaborate with Solution Architects to ensure feasibility within existing platforms, APIs, integrations, and non-functional constraints (performance, scalability, security).</li><li>Define requirements for mobile and web channels, operational workflows, reporting, reconciliation, audit, and third-party integrations.</li><li>Interpret partner, processor, and scheme documentation and convert into business-ready process flows.</li><li>Embed CBUAE SVF, AML/CFT, Consumer Protection, Fraud, Dispute Management, and Data Localization requirements into business and UX flows.</li><li>Define data and reporting requirements supporting commercial dashboards and operational monitoring.</li><li>Engage daily with internal stakeholders and weekly with external IT providers to ensure delivery alignment.</li></ul>Qualifications &amp; Experience<ul><li>5+ years as a Business Analyst in Fintech, Payments, Wallets, or Neobanking environments.</li><li>Strong exposure to regulated fintech platforms; UAE / CBUAE experience preferred.</li><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, Finance, or related field.</li><li>Certifications (advantage): CBAP, CSPO, ISO 27001, PCI-DSS exposure.</li></ul>Core Skills &amp; Competencies<ul><li>Advanced requirement elicitation and stakeholder management.</li><li>Strong user-story writing with clear UX intent, functional behavior, and acceptance criteria.</li><li>Deep understanding of payments ecosystems, including:</li><li>Ledger and transaction lifecycles</li><li>Card issuing (physical &amp; virtual)</li><li>Card processing and four-party model</li><li>Experience with customer lifecycle management (onboarding, KYC, limits, support).</li><li>Solid understanding of APIs, microservices, integrations, and non-functional requirements.</li><li>Agile delivery experience with Product, Design, Engineering, and QA teams.</li><li>Proficient in Jira, Confluence, and BPMN 2.0 tools (Lucidchart, Visio, Miro, PlantUML, Mermaid).</li><li>Working knowledge of PCI-DSS, security, and data protection principles.</li></ul>Behavioral Competencies: Strategic Thinking | Results Orientation | Change Leadership | Customer Focus | Collaboration | Win-Win MindseJob Type: Full-timePay: AED20,000.00 - AED25,000.00 per monthApplication Question(s):<ul><li>Walk us through an end-to-end digital wallet transaction (from customer initiation to settlement). How would you model this in BPMN 2.0, including exception handling and reversals?</li><li>Given a new feature for card issuing or wallet onboarding, how would you write a user story that clearly captures UX expectations, edge cases, acceptance criteria, and regulatory requirements?</li><li>How do you translate CBUAE SVF, AML/CFT, or data localization requirements into functional requirements and customer journeys without negatively impacting user experience?</li><li>Your Current Location</li><li>Your Nationality</li><li>Your Qualification</li><li>Total Experience</li><li>Current Salary</li><li>Expected Salary</li><li>Your Visa Category</li><li>Visa Expiry</li><li>Notice period to join</li><li>The Salary range for this role is from 20,000 AED to 25,000 AED along with company provided visa and health insurance so do you agree?</li><li>Please tell us briefly about your relevant experience as a Business Analyst for similar type of role and what makes you most suitable for this role?</li></ul>

Senior Business Analyst

DT One

Senior Business Analyst - DT One Location: Dubai, United Arab Emirates About DT One DT One operates a global network for mobile top up solutions and innovative mobile rewards. By using smarter mobile technology solutions we enable more people in emerging economies to be more connected more often - so that no one is left out. Through our network of over 1,500 partners we interconnect over 550 mobile operators in 160 countries, with a market of more than five billion consumers. The DT One team is headquartered in Singapore with regional offices in Barcelona, Dubai, London, Manila and Miami. DT One is committed to empowering people and businesses through accessible and reliable mobile top ups and digital non cash micropayments, and is poised to play a pivotal role in shaping the future of cross border micropayments and digital value payments. Context of the role DT One is looking for a Senior Business Analyst to support our growth by gathering, analyzing, and documenting business requirements-translating them into functional specifications and actionable insights. You will be working with large datasets, performing gap analyses, and visualising business processes using tools including sequence diagrams. This role bridges the gap between business needs and technical implementation, enabling data driven decisions that improve products and operations. Experience in fintech or digital payments, particularly in prepaid products, telco integrations, cross border value flows, and FX, will be highly advantageous. What you'll do <ul> <li>Collaborate with internal and external stakeholders to gather business requirements and translate them into functional specifications, describing business requirements (stories, flows, diagrams) for engineers and architects.</li> <li>Analyze large datasets to extract insights that drive product strategy and business decisions.</li> <li>Create visual representations of business processes and data insights using tools like Tableau, Excel, and similar tools.</li> <li>Identify discrepancies between current and target states, providing actionable recommendations.</li> <li>Assist in User Acceptance Testing (UAT) and in preparing internal training materials to ensure team readiness.</li> <li>Update the Product Knowledge Base with accurate documentation, FAQs, and training materials.</li> </ul> Key Requirements <ul> <li>Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field.</li> <li>5+ years in a Business Analyst role, ideally within the fintech or banking industry.</li> <li>Familiarity with Jira and Confluence.</li> <li>Use case modelling and UML notation experience is a considerable advantage.</li> <li>Technical writing experience is a plus.</li> <li>Proficient in data analysis and visualization tools (Tableau, Excel) and process mapping.</li> <li>Basic understanding of Agile methodologies.</li> <li>Strong analytical, problem solving, and communication skills, with attention to detail and a collaborative approach.</li> <li>Previous UX experience in B2C funnels (Figma, onboarding, conversion funnels).</li> </ul> Referrals increase your chances of interviewing at DT One by 2x. Get notified about new Senior Business Analyst jobs in Dubai, United Arab Emirates. Seniority level Mid Senior level Employment type Full time Job function Research, Analyst, and Information Technology

Thrifty Car Rental

<ul><li>Gather, validate, and analyze data from various internal systems and departments.</li><li>Identify business trends, performance metrics, and areas for operational improvement.</li><li>Develop and maintain dashboards and reports using SQL, Excel, Power BI, or Tableau.</li><li>Conduct market research and competitor analysis to support strategic initiatives.</li><li>Collaborate with cross-functional teams to ensure data accuracy and consistency.</li><li>Present analytical findings and actionable insights to management.</li><li>Support business planning and forecasting through data-driven recommendations.</li></ul>

Chinese Palace Restaurant Group

<div><div><div> Job Description : Analyze key business metrics, including sales, revenue, costs, and profitability, to identify trends and opportunities for growth. Generate, review, and interpret daily, weekly, and monthly sales reports, providing actionable insights for decision-making. Identify performance gaps and areas for menu and pricing optimization, cost optimization, revenue maximization, and operational efficiency improvements. Conduct comprehensive market research to gather insights on industry trends, market size, growth opportunities, and consumer behavior. Analyze competitor strategies, strengths, and weaknesses, providing benchmarking insights to enhance Chinese Palace Group s market positioning. Stay updated on emerging trends in the restaurant and food delivery industry, identifying key areas for innovation and adaptation.
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3076 business analyst jobs IN Charge Flowers And Plants Jobs In Dubai

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