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business analyst - siebel crm

business analyst siebel crm

TAWANTECH

<div><h3 class="jobSectionHeader">Position Summary</h3>
The Siebel Business Analyst will act as a liaison between business stakeholders and technical teams, driving the definition, design, implementation, and optimization of solutions on the Oracle Siebel CRM platform. This role demands deep knowledge of Siebel plus strong analysis, requirements gathering, and communication skills.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Gather, analyze, and document business requirements, use cases, and process flows in collaboration with stakeholders.
</li><li>Map user requirements to Siebel functionalities and identify gaps.
</li><li>Propose solutions and provide Siebel-native design alternatives to meet business needs.
</li><li>Work with the technical Siebel team to translate business requirements into technical specifications.
</li><li>Drive configuration/design of Siebel objects (Applets, Views, Business Components, VB, Workflows, Business Services) as needed.
</li><li>Facilitate workshops, brainstorming sessions, and requirement review meetings with business units.
</li><li>Support User Acceptance Testing (UAT) and ensure solutions meet business requirements.
</li><li>Conduct system impact analysis, identify dependencies, and manage change requests.
</li><li>Assist with Siebel upgrades, enhancements, and system improvements.
</li><li>Ensure documentation is maintained: functional specs, process flows, user guides, and training materials.
</li><li>Monitor and analyze KPIs, system performance, and user feedback to recommend improvements.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Qualifications &amp; Experience</h3><ul>
<li>Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
</li><li>+6 years of experience in business analysis, ideally in CRM environments.
</li><li>Strong experience working with Oracle Siebel CRM (functional / module-level knowledge).
</li><li>Familiarity with Siebel Tools configuration (Applets, Views, Business Components, Workflows, etc.).
</li><li>Ability to understand technical concepts, data models, and integrations (Web Services, EAI, EIM).
</li><li>Proficient in writing business requirement documents, functional specs, user stories, and process models.
</li><li>Good SQL skills and understanding of relational databases (preferably Oracle).
</li><li>Excellent communication and stakeholder management skills.
</li><li>Ability to lead requirement elicitation workshops and bridge gap between business and technical teams.
</li></ul><h3 class="jobSectionHeader">Preferred Skills / Nice-to-Have</h3><ul>
<li>Experience in Siebel upgrades, migrations, or Open UI.
</li><li>Knowledge of Agile / Scrum methodologies.
</li><li>Experience in performance tuning or optimization in Siebel.
</li><li>Prior exposure to middleware or integration platforms.
</li><li>Certifications in Business Analysis (e.g. CBAP) or Oracle Siebel preferred.</li></ul></div>

Business Analyst - Siebel CRM

<div>
 
 Position Summary
 
 
 
 The Siebel Business Analyst will act as a liaison between business stakeholders and technical teams, driving the definition, design, implementation, and optimization of solutions on the Oracle Siebel CRM platform. This role demands deep knowledge of Siebel plus strong analysis, requirements gathering, and communication skills.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Gather, analyze, and document business requirements, use cases, and process flows in collaboration with stakeholders.
 </li>
 <li>
 Map user requirements to Siebel functionalities and identify gaps.
 </li>
 <li>
 Propose solutions and provide Siebel-native design alternatives to meet business needs.
 </li>
 <li>
 Work with the technical Siebel team to translate business requirements into technical specifications.
 </li>
 <li>
 Drive configuration/design of Siebel objects (Applets, Views, Business Components, VB, Workflows, Business Services) as needed.
 </li>
 <li>
 Facilitate workshops, brainstorming sessions, and requirement review meetings with business units.
 </li>
 <li>
 Support User Acceptance Testing (UAT) and ensure solutions meet business requirements.
 </li>
 <li>
 Conduct system impact analysis, identify dependencies, and manage change requests.
 </li>
 <li>
 Assist with Siebel upgrades, enhancements, and system improvements.
 </li>
 <li>
 Ensure documentation is maintained: functional specs, process flows, user guides, and training materials.
 </li>
 <li>
 Monitor and analyze KPIs, system performance, and user feedback to recommend improvements
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
 </li>
 <li>
 +6 years of experience in business analysis, ideally in CRM environments.
 </li>
 <li>
 Strong experience working with Oracle Siebel CRM (functional / module-level knowledge).
 </li>
 <li>
 Familiarity with Siebel Tools configuration (Applets, Views, Business Components, Workflows, etc.).
 </li>
 <li>
 Ability to understand technical concepts, data models, and integrations (Web Services, EAI, EIM).
 </li>
 <li>
 Proficient in writing business requirement documents, functional specs, user stories, and process models.
 </li>
 <li>
 Good SQL skills and understanding of relational databases (preferably Oracle).
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Ability to lead requirement elicitation workshops and bridge gap between business and technical teams.
 
 
 </li>
 </ul>
 
 Preferred Skills / Nice-to-Have
 
 
 
 <ul>
 <li>
 Experience in Siebel upgrades, migrations, or Open UI.
 </li>
 <li>
 Knowledge of Agile / Scrum methodologies.
 </li>
 <li>
 Experience in performance tuning or optimization in Siebel.
 </li>
 <li>
 Prior exposure to middleware or integration platforms.
 </li>
 <li>
 Certifications in Business Analysis (e.g. CBAP) or Oracle Siebel preferred.
 </li>
 </ul>
</div>

<div>
 
 
 Position Summary:
 
 
 
 
 The Siebel Developer is responsible for the design, development, customization, and maintenance of Oracle Siebel CRM solutions to meet business requirements. The role involves working on configurations, scripting, integrations, and performance optimization to ensure a stable and scalable system.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Analyze business and technical requirements and translate them into Siebel CRM solutions.
 </li>
 <li>
 Develop and customize Siebel components using Siebel Tools (Applets, Views, Business Components, Business Objects, Workflows, etc.).
 </li>
 <li>
 Implement business logic using eScript and Business Services.
 </li>
 <li>
 Configure and maintain Siebel Workflows, EAI, EIM, and Open UI components.
 </li>
 <li>
 Develop and consume Web Services (SOAP/REST) for system integrations.
 </li>
 <li>
 Perform Unit Testing, Integration Testing, and support User Acceptance Testing (UAT).
 </li>
 <li>
 Troubleshoot and resolve technical issues, perform root cause analysis, and provide production support.
 </li>
 <li>
 Participate in Siebel system upgrades, enhancements, and migration activities.
 </li>
 <li>
 Prepare and maintain technical documentation, including design specifications and system manuals.
 </li>
 <li>
 Collaborate with DBAs, QA, and Infrastructure teams to ensure smooth delivery and deployment.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications and Experience:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's preferred).
 </li>
 <li>
 3-5 years of hands-on experience in Siebel development, customization, and support (7+ years for senior roles).
 </li>
 <li>
 Proficiency in Siebel Tools, Workflows, Business Services, eScript, Siebel EAI, EIM, and Open UI.
 </li>
 <li>
 Strong SQL and PL/SQL skills with experience in Oracle Databases.
 </li>
 <li>
 Experience developing and integrating REST/SOAP APIs.
 </li>
 <li>
 Solid understanding of Siebel data model and architecture.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication skills in English, both written and verbal.
 </li>
 <li>
 Ability to work independently and as part of a cross-functional team.
 
 
 </li>
 </ul>
 
 
 Preferred Skills:
 
 
 
 
 <ul>
 <li>
 Experience with Siebel Upgrades or Migration projects.
 </li>
 <li>
 Familiarity with Middleware integration tools.
 </li>
 <li>
 Exposure to Agile/Scrum methodologies.
 </li>
 <li>
 Performance tuning and system optimization experience.
 </li>
 <li>
 Oracle Siebel certification is an added advantage.
 </li>
 </ul>
</div>

Siebel Developer

<div><h3 class="jobSectionHeader">Position Summary:</h3>
The Siebel Developer is responsible for the design, development, customization, and maintenance of Oracle Siebel CRM solutions to meet business requirements. The role involves working on configurations, scripting, integrations, and performance optimization to ensure a stable and scalable system.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Analyze business and technical requirements and translate them into Siebel CRM solutions.
</li><li>Develop and customize Siebel components using Siebel Tools (Applets, Views, Business Components, Business Objects, Workflows, etc.).
</li><li>Implement business logic using eScript and Business Services.
</li><li>Configure and maintain Siebel Workflows, EAI, EIM, and Open UI components.
</li><li>Develop and consume Web Services (SOAP/REST) for system integrations.
</li><li>Perform Unit Testing, Integration Testing, and support User Acceptance Testing (UAT).
</li><li>Troubleshoot and resolve technical issues, perform root cause analysis, and provide production support.
</li><li>Participate in Siebel system upgrades, enhancements, and migration activities.
</li><li>Prepare and maintain technical documentation, including design specifications and system manuals.
</li><li>Collaborate with DBAs, QA, and Infrastructure teams to ensure smooth delivery and deployment.
</li></ul>Requirements<h3 class="jobSectionHeader">
Qualifications and Experience:</h3><ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Systems, Engineering, or related field (Master&rsquo;s preferred).
</li><li>3&ndash;5 years of hands-on experience in Siebel development, customization, and support (7+ years for senior roles).
</li><li>Proficiency in Siebel Tools, Workflows, Business Services, eScript, Siebel EAI, EIM, and Open UI.
</li><li>Strong SQL and PL/SQL skills with experience in Oracle Databases.
</li><li>Experience developing and integrating REST/SOAP APIs.
</li><li>Solid understanding of Siebel data model and architecture.
</li><li>Strong analytical and problem-solving skills.
</li><li>Excellent communication skills in English, both written and verbal.
</li><li>Ability to work independently and as part of a cross-functional team.
</li></ul><h3 class="jobSectionHeader">Preferred Skills:</h3><ul>
<li>Experience with Siebel Upgrades or Migration projects.
</li><li>Familiarity with Middleware integration tools.
</li><li>Exposure to Agile/Scrum methodologies.
</li><li>Performance tuning and system optimization experience.
</li><li>Oracle Siebel certification is an added advantage.</li></ul></div>

Visa

As a Product Analyst you will be highly collaborative with different stakeholders from both external (such as Visas clients and strategic partners) and internal (such as CRM team MKT team and CEMEA Product team etc.) and be the key interface between our solutions business users and suppliers / partners. You will work in a strong team environment developing end-to-end solutions and services. This role has strong product design commercialization & communication skills to understand Visa and other key players capabilities find Visas value-adding opportunities and support our Business Development team to engage clients with the best Consumer Product capabilities and solutions. It is very important to help drive both Visas and clients business growth. What a Product Analyst does at Visa : Timely communication with internal / external stakeholders (i.e. stakeholders in business development regional / global functional teams Financial Institutions and fintech partners) to ensure best-in-class solutions delivery experiences Manage Consumer Products daily operations such as performance monitoring and analysis contents update portfolio management reporting etc. Collaborate with sales teams to build relationships with product and business contacts Develop a thorough knowledge of all Visa Consumer Products and solutions and act as the primary subject matter expert to support internal and external stakeholders Client-facing travel (international and domestic)10% This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications : <ul> <li>A bachelors or masters degree</li> <li>Strong collaborative working style to work in a global team environment</li> <li>Strong organization and negotiation skills and follow up with business leaders and clients / partners</li> <li>Strong analytical problem-solving skills</li> <li>Good interpersonal and communication skills</li> </ul> Additional Information : Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Remote Work : No Employment Type : Full-time Key Skills <ul> <li>Conveyancing Paralegal</li> <li>Fireworks</li> <li>Logistics</li> <li>Clinical</li> <li>Avionics</li> </ul> Experience : years Vacancy : 1<img src="https://www.jobg8.com/Tracking.aspx?s55eLcQVvGB3FckLfZfnJMg3LlleXq36a" width="0" height="0" />

Solutions Delivery Product Analyst (GCC Nationals)

NextEra

<div>
 
 
 We are seeking a Junior Presales consultant to
 
 join our dynamic presales team. This entry-level role is ideal for recent graduates who are passionate about technology, business solutions, and client engagement. As a Business Analyst, you will gain hands-on experience supporting solution design, client presentations, and technical documentation&mdash;laying the foundation for a successful career in sales engineering and business consulting.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Solution Support &amp; Storyboarding
 
 
 <ul>
 <li>
 Assist in preparing technical presentations, product demonstrations, and proof-of-concept sessions for prospective clients.
 </li>
 <li>
 Translate client business requirements into technical documentation and solution outlines under the guidance of senior team members.
 </li>
 <li>
 Support the development of reusable solution assets and technical accelerators.
 </li>
 </ul>
 
 
 
 
 
 Client Engagement
 
 
 <ul>
 <li>
 Participate in client meetings, workshops, and technical discussions alongside senior presales consultants.
 </li>
 <li>
 Document client requirements, feedback, and action items for internal solution development.
 </li>
 <li>
 Assist in responding to RFPs/RFIs and preparing supporting materials for bids.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Learning
 
 
 <ul>
 <li>
 Collaborate closely with sales, product, and engineering teams to ensure technical alignment.
 </li>
 <li>
 Stay updated on the latest technologies, industry trends, and product features.
 </li>
 <li>
 Contribute to knowledge sharing and continuous improvement within the presales team.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Master&rsquo;s degree in computer science, Software Engineering, Information Technology, or a related field.
 </li>
 <li>
 Minimum of 0 to 3 years of relevant experience
 </li>
 <li>
 Certifications in Salesforce, HubSpot, or other CRM tools are preferred.
 </li>
 <li>
 Additional certifications such as ITIL, PMP, Agile, or other business/project management credentials are a plus.
 </li>
 <li>
 Technical certifications related to the product or service being sold are advantageous.
 </li>
 </ul>
 
 
</div>

Junior IT Presales

StepStone Group

Join to apply for the Analyst - Business Development role at StepStone GroupJoin to apply for the Analyst - Business Development role at StepStone GroupGet AI-powered advice on this job and more exclusive features.We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. Position Overview StepStone is looking for a detailed-orientated individual for the Business Development team to help the existing client managers and business development professionals to manage their outreach, with the Middle East as a primary focus. Essential Job Functions: <ul><li>Using Salesforce proactively to help build lists of prospects, event management and day-to-day updates.</li><li>Working with the existing sales team on a daily basis to build sales momentum and opportunities.</li><li>Liaise between the asset class and sales teams.</li><li>Help construct customised presentations for separately managed account / bespoke opportunities.</li><li>Help plan events, including logistical support around AV, presentations, venues, as well as invite lists.</li><li>Responding by e-mail and/or phone to information requests</li><li>Joining meetings with clients and potential where applicable.</li><li>Working on existing client data requests</li><li>Helping to build prospective roadshows and fundraising campaigns.</li><li>Generating reports for internal use</li><li>Upload and maintain research data within Salesforce</li><li>Able to travel to different StepStone offices and event locations in time. </li></ul>Education and/or Work Experience Requirements: <ul><li>Bachelor's degree</li><li>Related client service experience in financial services, alternative fund or corporate administration or similar field experience required</li><li>Excellent verbal and written communication skills</li><li>Knowledge of Open and Closed Ended Stuctures</li><li>Highly motivated individual with demonstrated initiative, independence and adaptability</li><li>Strong Excel skills and familiarity with the Microsoft Office Suite</li><li>Experience using and managing Salesforce, Microsoft CRM and Microsoft Sharepoint or an equivalent database</li><li>Meticulous attention to detail; strong organizational skills and the ability to multi-task and manage time in a detail oriented environment</li><li>Enthusiastic about private markets.</li><li>Able to communicate with confidence to a wide range of audiences, including senior team members.</li><li>Willing to learn quickly and enthusiastic about growing StepStone's client base across asset classes.</li><li>Interest or experience in the Middle East market </li></ul>Other Knowledge, Skills And Abilities <ul><li>Effective communication skills and strong problem solving skills</li><li>Acute attention to accuracy and detail</li><li>Ability to prioritize activities while working on multiple projects and achieve target deadlines </li></ul>At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all. As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law. Developing People at StepStone Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Business Development and Sales</li></ul>Referrals increase your chances of interviewing at StepStone Group by 2x Sign in to set job alerts for "Business Development Analyst" roles. Business Development Executive - Noon Food Business Development Executive - Noon Food Dammam Jeddah, Makkah, Saudi Arabia 16 hours ago Business Development Executive - Noon Food Jeddah Business Development Executive -Managed Services Business Development Executive - Contract Logistics (Riyadh) Senior Business Development Manager (BDM) Business Development Manager - eCommerce Logistics Business Development Manager, Middle East Practice Business Development Specialist - Dammam & Khobar Business Development Manager - Events & Exhibitions Senior Business Development Manager (BDM) We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.<img src="https://www.jobg8.com/Tracking.aspx?vBomb1%2bz1ok7kMy4o4hjwh8fBltzXvsfu" width="0" height="0" />

Analyst - Business Development

Explore 2540+ Business analyst siebel crm in Saudi Arabia this October. Find roles across top companies and apply now to boost your career.

2540 business analyst siebel crm jobs IN Saudi Arabia

Business Analyst - Siebel CRM

Business Analyst - Siebel CRM

Siebel Developer

Siebel Developer

Solutions Delivery Product Analyst (GCC Nationals)

Junior IT Presales

Analyst - Business Development