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business banking customer service officer

Emirates NBD

<div>
 <ul>
 <li>
 Offering Service quality and insure customer satisfaction for a major strategic business line within the bank:-
 
 BUB
 
 </li>
 <li>
 Responsible for Serving
 
 
 ALL Business Banking clients
 
 in
 
 the Bank through this teams located in branches within the network.
 </li>
 <li>
 Responsible for Serving
 
 
 ALL Business Banking clients
 
 in
 
 the Bank through this teams located in branches within the network.
 </li>
 <li>
 The role holder is required to use his depth operational Knowledge and skills as well as his interpersonal competencies.
 </li>
 <li>
 Welcomes the
 
 business banking customers,
 
 receive their instructions, validate and obtain necessary approvals, then forward to concerned departments to ensure final execution on due time.
 </li>
 <li>
 Act as the corporate bank front line for day to day corporate operations
 </li>
 <li>
 Work alongside the SME RM for managing relationship of existing clients &amp; aim at enhancing revenues.
 </li>
 <li>
 Handles daily clients' mail to ensure proper delivery on due dates.
 </li>
 <li>
 Responsible of the KYC execution and account opening
 </li>
 <li>
 Access and resolve customers problems in line with the bank procedures; compliance &amp; CBE rules to ensure smooth follow of the circuits &amp; time saving.
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 University degree in Business or a relevant qualification
 </li>
 <li>
 Excellent English Language
 </li>
 <li>
 Excellent knowledge of operation
 </li>
 <li>
 Excellent knowledge of bank procedures and CBE regulations
 </li>
 <li>
 Computer skills including Microsoft office
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Time Management
 </li>
 <li>
 Strong communication skills &amp; problem resolving
 </li>
 </ul>
 
 
</div>

Business Banking Customer Service Officer

Abu Dhabi Islamic Bank - Egypt

<div>
 <ol>
 <li>
 KEY ACCOUNTABILITIES
 </li>
 </ol>
 <ul>
 <li>
 Targeting New Payroll Companies and proceed with contracts &amp; Accounts singing and ensure they comply with the ADIB&rsquo;s regulations and procedures.
 </li>
 <li>
 Maintain contact with key potential clients &amp; to have visits to these customers on quarterly basis.
 </li>
 <li>
 Manage overall relationship with customers till the accounts become live and ensure complying with pre-set criteria of the business acquisition defined by the payroll segment.
 </li>
 <li>
 Propose Payroll full benefits to achieve new payroll contracts &amp; sales of ADIB's Assets and Cards products and services.
 </li>
 <li>
 Promote ADIB Assets and Cards products and services throw effective cross selling techniques.
 </li>
 <li>
 increase assets and cards penetration ratios on companies&rsquo; portfolios in line with sales plans and budgets.
 </li>
 <li>
 Will be the company focal point &ldquo;Account manager &ldquo;at ADIB to provide customer service at all stages and handle company inquires and trouble shoots.
 </li>
 <li>
 Handle issues raised by companies as part of relationship management.
 </li>
 <li>
 Answer queries about ADIB`s products &amp; services and provide client reassurance &amp; consultations.
 </li>
 <li>
 Provide the relevant Corporate Sales Manager &amp; Segment head with regular performance reports and updates on the market reaction to ADIB payroll as well as competitor&rsquo;s activities for possible enhancements.
 </li>
 <li>
 Handle customer complaints efficiently and raise the unsolved ones to the Corporate Sales Manager to maintain customer satisfaction and loyalty.
 </li>
 <li>
 Provide proper software to new payroll companies&rsquo; responsible person and give professional training on the usage of this software.
 </li>
 <li>
 Follow up DCs production and delivery.
 </li>
 <li>
 Interface with risk to finalize all assets and cards pending TIAs
 </li>
 <li>
 Interface with AMC to handle payroll operations (upload signatures, files review, etc&hellip;) and manage remote payroll signing with branches.
 </li>
 <li>
 Interface with risk team to finalize accounts coding.
 </li>
 </ul>
 
 Minimum Qualifications:
 
 
 
 
 
 &middot; Payroll Sales Officer 1 Year Experience preferably sales background
 
 
 &middot; Payroll Sales Senior Officer 2 years preferably sales background
 
 
 
 
 
 Job Specific Skills
 
 <ul>
 <li>
 Good knowledge of ADIB&rsquo;s Retail banking products and services
 </li>
 <li>
 Thorough knowledge of ADIB&rsquo;s Retail Operational Policies and procedures
 </li>
 <li>
 Fair knowledge of service standards
 </li>
 <li>
 Computer skills
 </li>
 <li>
 Ability to work in a team.
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Good communication and relationship building skills
 </li>
 </ul>
 
 
 
 
 Generic Skills
 
 <ul>
 <li>
 Effective sales strategy planning &amp; achievement of targets.
 </li>
 <li>
 High communication skills.
 </li>
 <li>
 Presentation Skills.
 </li>
 <li>
 Good data capture &amp; good information provided for follow up.
 </li>
 <li>
 Good engagement with customers and potential customers.
 </li>
 <li>
 Bank Products, services &amp; operation knowledge
 </li>
 <li>
 Good command in English language spoken &amp; written
 </li>
 </ul>
 
 
</div>

Payroll Sales Officer

e& Egypt

<div>
 
 
 Responsibilities:
 
 
 
 
 1. Requirement Gathering &amp; Analysis
 
 
 <ul>
 <li>
 Engage with stakeholders (business, technology, compliance, and operations) to gather and document business and functional requirements.
 </li>
 <li>
 Conduct gap analysis to identify areas of improvement in current payment solutions and digital wallet offerings.
 </li>
 <li>
 Define user stories, use cases, and acceptance criteria for fintech products.
 </li>
 </ul>
 
 
 
 
 
 2. Product &amp; Solution Design
 
 
 <ul>
 <li>
 Collaborate with product owners and solution architects to design payment systems, digital wallets, and fintech solutions.
 </li>
 <li>
 Ensure compliance with regulatory requirements (e.g., PCI DSS, KYC, AML, PSD2).
 </li>
 <li>
 Work on API integrations between banks, payment gateways, and third-party service providers.
 </li>
 </ul>
 
 
 
 
 
 3. Process Mapping &amp; Optimization
 
 
 <ul>
 <li>
 Develop workflow diagrams, process models, and system interaction diagrams.
 </li>
 <li>
 Optimize digital payment and wallet processes to enhance user experience and operational efficiency.
 </li>
 <li>
 Identify automation opportunities to reduce manual intervention.
 </li>
 </ul>
 
 
 
 
 
 4. Data Analysis &amp; Reporting
 
 
 <ul>
 <li>
 Analyze transaction data, user behavior, and system performance to provide actionable insights.
 </li>
 <li>
 Work with SQL and BI tools to generate reports on key fintech metrics (e.g., transaction success rate, fraud detection, churn rate).
 </li>
 <li>
 Support risk and fraud teams in identifying suspicious activities.
 </li>
 </ul>
 
 
 
 
 
 5. Project Management &amp; Stakeholder Coordination
 
 
 <ul>
 <li>
 Act as a liaison between business units, development teams, and third-party vendors.
 </li>
 <li>
 Support Agile/Scrum teams by prioritizing the product backlog and sprint planning.
 </li>
 <li>
 Ensure timely delivery of fintech projects by tracking milestones and dependencies.
 </li>
 </ul>
 
 
 
 
 
 6. Testing &amp; Quality Assurance
 
 
 <ul>
 <li>
 Define test cases and participate in UAT (User Acceptance Testing) to validate solutions.
 </li>
 <li>
 Coordinate with QA teams to ensure proper testing of digital wallet transactions, payment flows, and API integrations.
 </li>
 <li>
 Identify and escalate defects or performance issues in the payment systems.
 </li>
 </ul>
 
 
 
 
 
 7. Compliance &amp; Security
 
 
 <ul>
 <li>
 Ensure adherence to local and international fintech regulations, including anti-money laundering (AML) and know-your-customer (KYC) guidelines.
 </li>
 <li>
 Work closely with cybersecurity teams to identify and mitigate payment fraud risks.
 </li>
 </ul>
 
 
 
 
 
 8. Continuous Improvement &amp; Market Research
 
 
 <ul>
 <li>
 Stay updated on emerging trends in fintech, blockchain, BNPL (Buy Now Pay Later), and digital banking.
 </li>
 <li>
 Analyze competitors&rsquo; payment solutions and recommend enhancements.
 </li>
 <li>
 Provide strategic input to improve product offerings and customer engagement.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 1.
 
 
 
 
 Knowledge:
 
 
 
 <ul>
 <li>
 Experience in enterprise architecture, solution architecture, or software development, preferably in Cash, Payments and Digital Wallet.
 </li>
 <li>
 Translate business needs into functional requirements to design seamless cash wallet and digital payment solutions that enhance user experience and financial inclusion.
 </li>
 <li>
 Collaborate with cross-functional teams to analyze, document, and optimize digital banking processes, ensuring compliance, scalability, and innovation.
 </li>
 <li>
 Drive data-driven insights and product enhancements across fintech ecosystems, enabling smarter, faster, and more secure financial transactions.
 </li>
 </ul>
 
 
 
 
 
 
 2.
 
 
 
 
 Technical Skills:
 
 
 
 <ul>
 <li>
 Skilled in BRD, FRD, and user story development using Jira, Confluence, and Visio to translate business and regulatory needs into technical deliverables.
 </li>
 <li>
 Proficient in API analysis, data mapping, and third-party system integrations across payment gateways, digital wallets, and core banking platforms.
 </li>
 <li>
 Experienced in UAT planning, end-to-end process validation, and compliance alignment with CB regulations, AML/KYC, and CBE digital payment frameworks.
 </li>
 </ul>
 
 
 
 3.
 
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 University Degree in Telecommunication, Engineering, Business Administration.
 </li>
 </ul>
 
 
 
 
 
 
 4.
 
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 Minimum of 4 years of relevant experience consistent with the above knowledge and skills.
 </li>
 </ul>
 
 
 
 
 
 
 5.
 
 
 
 
 Language Proficiency:
 
 
 
 <ul>
 <li>
 Perfect Command of English language (written &amp; spoken).
 </li>
 </ul>
 
 
 
 
 
 
 6.
 
 
 
 
 Skills &amp; Abilities:
 
 
 
 <ul>
 <li>
 Strong communication skills to interact with business stakeholders and technical teams.
 </li>
 <li>
 Ability to translate business requirements into technical solutions.
 </li>
 <li>
 Experience in leading cross-functional teams and vendor management.
 </li>
 </ul>
 
 
</div>

Product Modelling Manager (Cash & Fintech)

<div>
 
 
 JOB PURPOSE:
 
 
 
 To manage a portfolio in Commercial Banking Unit, marketing &amp; soliciting new relationships in-order to achieve predetermined objectives, with coverage of Cairo and other governorates in Egypt (excluding Alex and Delta)
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 Functional:
 
 
 <ol>
 <li>
 Screens Proposed Customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy.
 </li>
 <li>
 Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.).
 </li>
 <li>
 Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed.
 </li>
 <li>
 Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance.
 </li>
 <li>
 Ensures appropriate obligor / facility risk ratings in line with the risk ratings Policy of the bank.
 </li>
 <li>
 Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities.
 </li>
 <li>
 Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers.
 </li>
 <li>
 Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA.
 </li>
 <li>
 Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section.
 </li>
 <li>
 Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank&rsquo;s range of financial products as well as customers&rsquo; financial needs.
 </li>
 <li>
 Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc) up to their satisfaction duly within SLAs without deviation.
 </li>
 <li>
 Conducts marketing calls to screen the market And approaching potential relationships.
 </li>
 <li>
 Identifies expansion opportunities with existing clientele base to achieve portfolio growth.
 </li>
 <li>
 Monitors practices of competition and report findings to Unit &amp; Department Heads.
 </li>
 <li>
 Provide product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions.
 </li>
 <li>
 Monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head.
 </li>
 <li>
 Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines.
 </li>
 <li>
 Initiates &ldquo;credit checking&rdquo; and &ldquo;Central de Risqu&eacute; &ndash; CBE&rdquo; requests, and ensure their completeness by the time of the credit approval.
 </li>
 <li>
 Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner.
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ol>
 
 
 QUALIFICATIONS:
 
 
 
 
 
 Academic and professional qualifications
 
 
 
 <ul>
 <li>
 University/College Degree
 </li>
 <li>
 MBA is an advantage
 </li>
 <li>
 Core Credit Course
 </li>
 </ul>
 
 
 
 Experience and other requirements
 
 
 
 <ul>
 <li>
 
 Basic Qualifications:
 
 </li>
 <li>
 Islamic Banking Knowledge
 </li>
 <li>
 Sound understanding of corporate, treasury, cash and trade, corporate lending products and other products offered
 </li>
 <li>
 Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
 </li>
 <li>
 High quality experience in a credit management position
 </li>
 <li>
 Proven track record of meeting/exceeding revenue target
 </li>
 <li>
 Excellent interpersonal skills, including listening skills/temperament
 </li>
 <li>
 Excellent communication (written and verbal) and negotiation skills
 </li>
 <li>
 Able to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB objectives/priorities
 </li>
 <li>
 Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance
 </li>
 <li>
 Networking - Maintaining close contact with coverage, product and risk specialists within ADIB EGYPT.
 </li>
 <li>
 Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements.
 </li>
 <li>
 
 Years of experience:
 
 </li>
 <li>
 ARM: 2-3 years
 </li>
 <li>
 RM: Min 5 years + Credit Course
 </li>
 <li>
 SRM: Min 10 years + Credit Course
 </li>
 </ul>
</div>

Corporate Banking ARM/RM/SRM (Commercial & Public Sector)

Money Fellows

<div>
 The Legal Collection Manager leads all legal activities related to payments, collections, settlements, and customer transactions. The role ensures compliance with financial regulations, mitigates legal risks, and supports business operations through sound legal advice, governance, and effective stakeholder management.
 
 
 <ul>
 <li>
 Lead and oversee all legal matters related to collections, settlements, and customer transactions, ensuring full compliance with local and international financial regulations and central bank requirements
 </li>
 <li>
 Draft, review, and negotiate contracts with payment service providers, banks, fintech partners, and other stakeholders, safeguarding the company's legal and commercial interests
 </li>
 <li>
 Provide legal guidance on new products and initiatives, particularly in payments and digital financial services, ensuring regulatory alignment and risk mitigation
 </li>
 <li>
 Manage regulatory interactions and audits, including licensing processes and submissions to authorities, while maintaining strong relationships with regulators and external counsel
 </li>
 <li>
 Develop and implement legal policies and frameworks to minimize risk exposure, enhance compliance awareness, and train internal teams on legal and regulatory requirements
 </li>
 <li>
 Handle disputes and customer claims related to payments and collections, providing legal direction on settlements, litigation, and enforcement actions
 </li>
 <li>
 Monitor regulatory and industry developments in fintech and payments, assess their business impact, and collaborate with Compliance and Risk teams to strengthen governance and operational controls
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Law (Master's degree or LL.M preferred)
 </li>
 <li>
 8-10 years of legal experience in financial services, fintech, or banking
 </li>
 <li>
 Strong understanding of payment systems, collections, and regulatory frameworks
 </li>
 <li>
 Experience managing regulatory relationships and external counsel
 </li>
 <li>
 Excellent contract negotiation and stakeholder management skills
 </li>
 <li>
 Strong business acumen and problem-solving abilities
 </li>
 <li>
 Fluency in English; Arabic is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 We care about your well-being from the start, whether you're a candidate or an employee as we embrace the concept of Psychological Safety.
 
 
 <ul>
 <li>
 Mental Well-being: We prioritize your mental health through open-door policies, skip-level meetings, and thoughtfully designed workspaces where you feel heard and valued
 </li>
 <li>
 Physical Health: Stay active and healthy with our gym allowance, healthy office snacks, and monthly nutritionist consultations.
 </li>
 <li>
 Social Wellness: Stay connected through fun team-building activities, engaging town halls, and collaborative workspaces that spark innovation.
 </li>
 <li>
 Financial Empowerment: Competitive salaries, pension plans, and exclusive employee discounts on our Circles help you achieve financial stability.
 </li>
 <li>
 Growth Opportunities: Take advantage of workshops, mobility programs, and internal transfers to advance your career and thrive with us.
 
 
 </li>
 </ul>
 Join us and grow in a community that supports every aspect of your wellness!
</div>

Manager Legal Collection

Socium - Teams Done Differently

<div>
 
 
 General description:
 
 
 
 Expertise, assistance, and consultancy in
 
 software testing and quality assurance
 
 for large-scale
 
 banking and financial services
 
 platforms. Ownership of end-to-end
 
 test management activities
 
 for a
 
 digital bank build
 
 , covering
 
 Core Banking, Payments
 
 , and integrated banking applications.
 
 
 
 
 
 Active involvement in defining
 
 testing frameworks from scratch
 
 , including both
 
 manual and automation testing
 
 , for a newly built banking platform. This role sits at the intersection of
 
 business, technology, and quality governance
 
 , ensuring delivery of a stable, secure, and scalable digital bank.
 
 
 
 
 
 
 Nature of the tasks:
 
 
 <ul>
 <li>
 Define, design, and implement
 
 test frameworks from scratch
 
 (manual and automation) for a Greenfield banking platform
 </li>
 <li>
 Own the
 
 overall Test Strategy, Test Plan, and Testing Governance
 
 </li>
 <li>
 Lead and execute testing across
 
 SIT, UAT, Regression, and Integration testing
 
 phases
 </li>
 <li>
 Manage testing activities for
 
 Core Banking systems and Payments platforms
 
 </li>
 <li>
 Coordinate with
 
 business stakeholders, developers, vendors, and third-party providers
 
 </li>
 <li>
 Oversee defect management, triage, reporting, and quality metrics
 </li>
 <li>
 Ensure testing aligns with banking standards, regulatory requirements, and delivery timelines
 </li>
 <li>
 Support
 
 data migration testing, reconciliation, and end-to-end transaction validation
 
 </li>
 <li>
 Act as a hands-on
 
 individual contributor / consultant
 
 , playing a pioneer role in shaping quality processes for the program
 </li>
 </ul>
 
 
 
 
 
 Educational qualifications:
 
 
 
 Bachelor&rsquo;s degree in
 
 Computer Science, Information Technology, Software Engineering
 
 , or equivalent.
 
 
 
 
 
 
 Technical expertise:
 
 
 
 With focus on:
 
 <ul>
 <li>
 Software Test Management &amp; Quality Assurance
 </li>
 <li>
 
 Banking and Financial Services
 
 domain
 </li>
 <li>
 
 Payments systems
 
 (cards, payment gateways, settlement, reconciliation, ACH, etc.)
 </li>
 <li>
 
 Core Banking platforms
 
 (e.g. T24/Transact, Flexcube, Finacle, or similar)
 </li>
 <li>
 SIT, UAT, Regression, and Integration Testing
 </li>
 <li>
 Test framework design (manual and automation)
 </li>
 <li>
 Defect management and test reporting tools
 </li>
 <li>
 SDLC, Agile and Waterfall delivery models
 </li>
 <li>
 Test automation exposure (framework-level experience preferred)
 </li>
 </ul>
 
 
 
 
 
 Professional experience:
 
 
 
 Minimum
 
 7&ndash;10 years of experience
 
 in:
 
 <ul>
 <li>
 Software testing and quality assurance
 </li>
 <li>
 Banking / Financial Services projects
 </li>
 <li>
 Leading or managing testing activities for
 
 Core Banking and Payments
 
 initiatives
 </li>
 <li>
 Creating testing frameworks from scratch in complex environments
 </li>
 <li>
 Multi-vendor, multi-team project delivery environments
 </li>
 <li>
 Digital banking, transformation (highly preferred)
 </li>
 </ul>
 
 
 
 
 
 Language skills:
 
 
 
 Strong command of
 
 English
 
 (spoken and written).
 
 
 
 
 
 
 Other specific expertise:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent stakeholder and vendor management capabilities
 </li>
 <li>
 Ability to work independently in a
 
 consultant / individual contributor
 
 capacity
 </li>
 <li>
 Highly organized with strong attention to detail
 </li>
 <li>
 Comfortable working in fast-paced, delivery-driven environments
 </li>
 <li>
 Proactive, self-driven, and accountable for quality outcomes
 </li>
 </ul>
 
 
 
 
 
 Engagement details:
 
 
 <ul>
 <li>
 
 Engagement Type:
 
 Project-based / Consulting
 </li>
 <li>
 
 Start Date:
 
 ASAP (1-month notice acceptable)
 </li>
 <li>
 
 Work Setup:
 
 
 Hybrid
 
 (Egypt-based)
 </li>
 <li>
 
 Extension:
 
 High chance of extension based on business needs and performance
 </li>
 <li>
 
 Location:
 
 Egypt
 </li>
 <li>
 
 Visa Requirement:
 
 Must already be based in Egypt (no work visa sponsorship available)
 </li>
 </ul>
</div>

Test Manager (Banking & Payments Experience) - Contract

International Turnkey Systems - ITS

<div>
 
 🌟
 
 We&rsquo;re Hiring! Senior Business Consultant &ndash; Core Banking System
 
 🌟
 
 
 
 
 
 📍
 
 Location:
 
 Cairo, Egypt
 
 
 🏢
 
 Department:
 
 Product Management
 
 
 📊
 
 Reports to:
 
 Senior Manager &ndash; Product Management
 
 
 
 
 
 
 About the Role
 
 
 
 ITS is looking for a
 
 Senior Business Consultant
 
 to join our dynamic team! If you have expertise in
 
 Core Banking Systems
 
 &mdash;especially
 
 Loan Origination, Finance, Branch Operations, Trade Finance, and Investment
 
 &mdash;this is your chance to make an impact. You&rsquo;ll work closely with cross-functional teams to
 
 translate business needs into product features and implementation plans
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 ✅
 
 Functional Analysis &amp; Design
 
 
 <ul>
 <li>
 Gather and document business requirements for loan origination, financial posting, trade finance, and investment modules.
 </li>
 <li>
 Define workflows, user stories, and functional specifications for credit processing and GL integration.
 </li>
 <li>
 Support the design of financial flows including disbursement, repayment, accruals, and accounting treatments.
 </li>
 </ul>
 
 ✅
 
 Implementation Support
 
 
 <ul>
 <li>
 Collaborate with engineering, QA, and implementation teams for accurate delivery.
 </li>
 <li>
 Participate in UAT cycles and assist in client onboarding and training sessions.
 </li>
 </ul>
 
 ✅
 
 Stakeholder Engagement
 
 
 <ul>
 <li>
 Validate requirements with internal and external stakeholders.
 </li>
 <li>
 Conduct client demos, workshops, and feedback sessions.
 </li>
 </ul>
 
 ✅
 
 Market &amp; Product Insights
 
 
 <ul>
 <li>
 Stay updated on trends in
 
 digital lending, core banking, and financial automation
 
 .
 </li>
 <li>
 Suggest enhancements to improve product competitiveness.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 🎓
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Business, Computer Science, or related field.
 </li>
 <li>
 4&ndash;7 years of experience in business consulting or product analysis within
 
 core banking or financial software
 
 .
 </li>
 <li>
 Strong understanding of
 
 loan origination, credit workflows, and financial accounting
 
 .
 </li>
 </ul>
 
 
 
 
 💡
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Excellent analytical and documentation skills (BRDs, user stories, workflows).
 </li>
 <li>
 Familiarity with GL posting rules and financial lifecycle in banking.
 </li>
 <li>
 Effective communication and stakeholder management.
 </li>
 <li>
 Experience in Agile/Scrum environments.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Exposure to SME or retail lending platforms.
 </li>
 <li>
 Knowledge of Islamic finance principles.
 </li>
 <li>
 Experience with digital tools like OCR, workflow automation, or AI-based scoring
 </li>
 </ul>
 
 
</div>

Senior Business Consultant

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