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business critical application director

Farah Experiences

<div>Join us at Miral Experiences
Miral Experiences is a region&acirc;&euro;&trade;s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World&acirc;&bdquo;&cent; Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB&acirc;&bdquo;&cent; Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB&acirc;&bdquo;&cent; Abu Dhabi, as well as cultural treasures like Qasr Al Watan.
We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone
Role Overview
The Business Critical Application Director is responsible for overseeing all facets of business-critical applications and digital platforms, ensuring alignment with core business strategy. Leading a dedicated team, this role involves application management and solution delivery, driving innovation, fostering collaboration, and facilitating technology integration. Additionally, managing vendor relationships, mitigating risks, and optimizing departmental budgets are key responsibilities. Demonstrating commitment to continuous improvement and performance monitoring, leveraging emerging technologies and industry best practices to drive value and support strategic objectives.
Role Scope &amp; Key Responsibilities
Strategic Leadership in Business-Critical Applications
<ul><li>Spearhead the design and delivery of business-critical applications and digital platforms tailored to the tourism and entertainment industry.
</li><li>Align business objectives with project priorities related to guest ticketing systems, food and beverage, retail systems, locker system, asset management, time attendance systems, booking and manifest system, driving experiences, go-karting, cafeteria couponing, facial recognition technology, and footfall counting.
</li></ul>Business Requirements Management and Innovation
<ul><li>Collaborate with business departments to elicit, document, and prioritize requirements, ensuring solutions align with organizational strategies and guest experience objectives.
</li><li>Identify opportunities for new functionalities to provide a competitive advantage and drive innovation.
</li></ul>Reporting and Strategic Planning Support
<ul><li>Provide ad-hoc reporting to support management decision-making and strategic planning.
</li><li>Develop rollout plans for new functionalities and oversee project execution within timelines.
</li></ul>Risk Assessment and Prioritization
<ul><li>Conduct risk assessments of proposed solutions, prioritize initiatives to maximize business value and mitigate risks.
</li></ul>Application Performance Optimization
<ul><li>Monitor, troubleshoot, and optimize application architecture and security.
</li><li>Collaborate with the Digital and Technology team for seamless integration.
</li></ul>Team Leadership and Development
<ul><li>Provide leadership, guidance, and mentorship to application managers and staff.
</li><li>Lead training initiatives to enhance team proficiency.
</li></ul>Financial Accountability
<ul><li>Understand and adhere to company financial and procurement policies and procedures.
</li><li>Assist with preparing the Digital and Technology financial budget, presenting proposals for capital Technology projects, and meeting fundraising targets.
</li><li>Actively seek and implement cost-saving programs to provide positive financial results.
</li><li>Leverage systems to increase revenue and ensure critical systems business requirements are addressed promptly to enable business goals.
</li></ul>Software Upgrades and Implementation
<ul><li>Drive evaluation, recommendation, and implementation of software upgrades for business-critical applications.
</li></ul>Scope of Responsibilities
<ul><li>Oversee systems including:
<ul><li>Guest ticketing (Vivaticket)
</li><li>Food &amp; beverage and retail (InfoGenesis, Eatec)
</li><li>Asset management (Maximo/T-eam)
</li><li>Time attendance (Kronos)
</li><li>Lockers (Gantner)
</li><li>Booking &amp; manifest (Tunn3l)
</li><li>Driving experiences (Viva)
</li><li>Go-karting (BMI)
</li><li>Cafeteria couponing (CMS)
</li><li>Footfall counting (VemCo)
</li><li>Facial recognition (SenseTime, FacePass)
</li></ul></li></ul>Qualifications, Experience &amp; Skills
Education
<ul><li>Essential: Bachelor&acirc;&euro;&trade;s degree in Computer Science or Digital &amp; Technology
</li><li>Desirable: MBA, PMP/Prince2, DBMS Certification
</li></ul>Experience
<ul><li>Essential:
<ul><li>8+ years in Applications Management
</li><li>3+ years in Applications Development
</li></ul></li><li>Desirable:
<ul><li>3 years in Project Management
</li></ul></li></ul>Skills &amp; Knowledge
<ul><li>Strong analytical skills and understanding of business concepts
</li><li>Experience in business process improvement and IT implementations
</li><li>Ability to find innovative solutions to complex technology and business problems
</li><li>Knowledge of UX best practices and mobile applications
</li><li>Data analysis and reporting experience
</li><li>Leadership in application teams
</li></ul>Desirable Skills:
<ul><li>Managing ticketing and retail POS applications
</li><li>Supply chain, procurement, and financial management applications
</li><li>B2B and B2C applications
</li><li>Application integration management
</li><li>Programming skills, GOF Patterns, DBMS systems
</li><li>Integration and reporting services
</li></ul>Apply Now
At Miral Experiences, we don&acirc;&euro;&trade;t just create world-class destinations &acirc;&euro;&rdquo; we create unforgettable memories for our guests and remarkable careers for our people.
 
 
From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We&acirc;&euro;&trade;re driven by passion, powered by innovation, and committed to excellence in everything we do.
 
 
We&acirc;&euro;&trade;re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.</div>

Business Critical Application Director

Aldar Hospitality

<div>
 
 
 About Aldar Hospitality
 
 
 
 Powered by human connections and the desire to reimagine guest experiences, every destination within our hospitality portfolio is transformed to reflect the human spirit: nurturing, ever evolving and wholesome. Our diverse portfolio of assets ranges from hotels and island resorts to golf clubs, marinas, and iconic beach clubs. Our footprint in the local and international hospitality landscape is growing, and we are on a mission to turn ordinary moments into lifelong memories through offering unforgettable guest experiences. Aldar Hospitality is the subsidiary of Aldar Properties PJSC, the leading real estate developer and manager in the UAE.
 
 Come and join us on this journey.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 The
 
 Analyst &ndash; Asset Management
 
 will support the Corporate Director in overseeing and driving the performance of Aldar Hospitality&rsquo;s portfolio of third party managed and self-operated hotels and leisure assets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Attend Business Review Meetings (BRMs) and keep concise and accurate minutes of all meetings.
 </li>
 <li>
 Ensure distribution to wider audience.
 </li>
 <li>
 Develop and maintain OTA Ranking Tracker for assets.
 </li>
 <li>
 Prepare and keep updated Operator Search Brand Glossary.
 </li>
 <li>
 Prepare Pitch Decks for Operator selections.
 </li>
 <li>
 Ensure HMA Cheat sheet updates.
 </li>
 <li>
 Prepare reporting for budgets, CAPEX &amp; FF&amp;E Letters for all assets.
 </li>
 <li>
 Review, benchmark and analyze hotel and portfolio-level financial data and keep informed of the dynamics of each market area to develop a strong understanding of the hotels and their respective markets.
 </li>
 <li>
 Review, understand and ensure compliance of management agreements and loan documents.
 </li>
 <li>
 Where appropriate, identify, analyze and implement opportunities for increased revenues and expense savings.
 </li>
 <li>
 Assist the Corporate Director of Asset Management with reviewing operating budgets, capital budgets and other plans.
 </li>
 <li>
 Track the performance of hospitality assets under management and flag any potential issues.
 </li>
 <li>
 Keep informed of hotel industry trends and how such trends may impact the Company&rsquo;s portfolio of third party managed hotels and leisure assets.
 </li>
 <li>
 Assist with Board, ExCo and other reports as requested and where applicable.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in finance, economics, business, or a related field
 </li>
 <li>
 Minimum of five years of experience in Asset / Investment analysis or related roles
 </li>
 <li>
 Proven track record in delivering results
 </li>
 <li>
 Strong analytical and quantitative skills
 </li>
 <li>
 Proficiency in financial modelling and valuation techniques
 </li>
 <li>
 Highly proficient in MS Excel and PowerPoint
 </li>
 <li>
 Excellent communication and presentation abilities
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Foundational knowledge of hotel operations a plus.
 </li>
 <li>
 Team player, organized, and strong communication skills.
 </li>
 </ul>
 
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 
 Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.
 
 
 
 
</div>

Analyst - Asset Management

Zia Creative Network

About the RoleWe&rsquo;re hiring a strategic, discreet, and culturally fluent Account Director to lead a high-level government project involving the royal family. You will be the primary point of contact for the client, leading multi-disciplinary teams across creative, communications, content, and production.This is a fast-paced and highly sensitive role that requires intelligence, diplomacy, and leadership under pressure.Important Note: This role supports a senior-level government account involving VVIPs. Absolute discretion, cultural sensitivity, and professionalism are critical. Only candidates with native Arabic fluency, excellent English, and experience in similar high-stakes roles will be considered.Key Responsibilities<ul><li>Lead and manage day-to-day client communications and act as a trusted liaison with key government stakeholders</li><li>Oversee strategic planning and delivery across campaigns, activations, and communications</li><li>Lead the briefing process and ensure internal teams are aligned and delivering against client expectations</li><li>Coordinate internal teams (production, social, creative, PR, and other outputs) to ensure alignment and execution for on-time, on-brand delivery</li><li>Track and manage timelines/schedules, deliverables, budgets, feedback loops, and approvals across projects</li><li>Own and deliver client briefs, proposals, high-level reports, and approvals</li><li>Manage budgets, schedules, approvals, and quality control for all deliverables</li><li>Translate complex feedback into clear, actionable internal guidance</li><li>Anticipate challenges, resolve issues quickly, and maintain absolute client trust</li><li>Uphold protocol, confidentiality, and high cultural sensitivity in all aspects of delivery</li></ul>Required Qualifications &amp; Experience<ul><li>8&ndash;10+ years of experience in client servicing or agency account management</li><li>Native-level Arabic and fluent English (spoken and written)</li><li>Prior experience working with UAE government, royal, or sensitive high-profile clients</li><li>Strong project management and multi-stakeholder coordination skills</li><li>Excellent communication, leadership, and strategic thinking skills</li><li>Demonstrated ability to work under pressure, lead diverse teams, and manage complex projects</li><li>Strong understanding of the cultural and communications landscape in the UAE and GCC</li><li>Familiarity with agency workflow across creative, content, and digital teams</li></ul>Bonus Skills (Nice to Have)<ul><li>Background in PR, communications, or brand strategy</li><li>Experience in both government and private sector client accounts</li><li>Experience managing bilingual (Arabic/English) campaigns</li><li>Familiarity with formal protocol and content review processes/approval workflows especially within UAE entities</li><li>Experience in integrated campaigns that span creative, social, and event platforms</li><li>Experience working closely with multiple departments without an agency including creative and production teams</li></ul>Why Join ZIA<ul><li>Work on meaningful, high-impact national projects</li><li>Competitive salary and performance-based growth opportunities</li><li>Exposure to cross-collaborative work across disciplines, clients, and cultures</li><li>A diverse, dynamic, multicultural team with a shared standard of excellence</li><li>A creative culture that celebrates innovation, authenticity, bold thinking, cultural relevance, and results</li></ul>How to Apply 1Email your CV and a brief cover letter to ZIA Agency Director - charlotte@zianetwork.com with the subject line:Application &ndash; Account Director (Government Account) &ndash; Arabic SpeakerIn your message, please include your answersScreening Questions<ul><li>Are you currently based in Abu Dhabi or willing to relocate?</li><li>Do you have native-level Arabic and fluent English?</li><li>Have you managed government, royal, or VIP accounts before? Please provide examples.</li><li>What is your current notice period and earliest availability?</li><li>What are your salary expectations for this role?Note: Only complete applications that include both a CV and a tailored cover letter will be reviewed.</li></ul>How to Apply 2We&rsquo;re accepting applications through our official careers page.Serious applicants only:Visit zianetwork [dot] com [slash] careers to submit your CV, tailored cover letter, and answer all screening questions.Only complete applications will be considered.&#9744; I understand that only applications submitted with a CV, a tailored cover letter, and responses to all screening questions will be reviewed.&#9744; I acknowledge that due to the volume of applications, only candidates selected for the next stage will be contacted.Job Types: Full-time, PermanentPay: From AED18,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Have you managed government, royal, or VIP accounts before? Please provide examples.</li><li>What are your salary expectations for this role?</li><li>What is your current notice period and earliest availability?</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Account Management: 5 years (Required)</li><li>Strategic Communications: 5 years (Preferred)</li></ul>Language:<ul><li>Native Arabic AND FLUENT English (Required)</li></ul>Expected Start Date: 08/12/2025

Account Director (Government Account) – Arabic Speaker

Core42

<div>
 
 Director, Senior HR Business Partner, Core42, Abu Dhabi &ndash; UAE
 
 
 
 
 About Us
 
 
 
 Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure&mdash;positioning ourselves at the forefront of AI innovation in the Middle East and beyond.
 
 
 
 The Opportunity
 
 
 
 As the
 
 Director, Senior HR Business Partner
 
 , you will partner with executive leadership to shape and execute a forward-thinking people strategy aligned with Core42&rsquo;s business transformation agenda. This is a pivotal leadership role, acting as a trusted advisor to senior management and driving enterprise-wide initiatives that advance organizational agility, talent excellence, and workforce scalability. You&rsquo;ll influence decisions across organization design, leadership development, workforce planning, and cultural transformation, ensuring HR programs and business objectives are seamlessly aligned to enable sustainable growth, innovation, and performance.
 
 
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Serve as a strategic partner to executive leaders, embedding HR strategy into business planning and decision-making.
 </li>
 <li>
 Drive execution of workforce strategies that support scaling, restructuring, and transformation initiatives.
 </li>
 <li>
 Lead the design and implementation of organizational structures that enhance agility, performance, and capability.
 </li>
 <li>
 Influence senior leadership on talent development, succession planning, and long-term leadership pipeline strategies.
 </li>
 <li>
 Act as a key advisor and coach to senior leaders to elevate leadership effectiveness and strengthen company culture.
 </li>
 <li>
 Provide strategic oversight on complex people-related risks, employee relations, and cultural change initiatives.
 </li>
 <li>
 Leverage data and analytics to anticipate workforce trends and proactively address talent challenges.
 </li>
 <li>
 Represent HR in cross-functional forums, driving enterprise planning and alignment across business functions.
 </li>
 <li>
 Lead HR workstreams in M&amp;A, integrations, or business restructuring to ensure business continuity and employee engagement.
 </li>
 <li>
 Champion diversity, inclusion, and employee well-being as critical enablers of high performance and innovation.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Required Skills / Qualifications
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s or MBA preferred).
 </li>
 <li>
 10&ndash;15+ years of progressive HR leadership experience, including strategic business partnering at senior executive levels.
 </li>
 <li>
 Proven track record of advising and influencing C-suite leaders and driving enterprise HR initiatives.
 </li>
 <li>
 Deep expertise in organization design, transformation, change management, and enterprise talent strategy.
 </li>
 <li>
 Strong commercial and financial acumen with the ability to link people strategies to business results.
 </li>
 <li>
 Experience operating in complex, matrixed, and transformation-intensive environments.
 </li>
 <li>
 Preferred Skills / Qualifications
 </li>
 <li>
 Global HR exposure and experience managing diverse, multicultural teams.
 </li>
 <li>
 Strong facilitation and coaching capabilities with senior leadership.
 </li>
 <li>
 Data-driven approach to workforce planning, decision-making, and risk management.
 </li>
 <li>
 Demonstrated success leading through ambiguity and driving large-scale change.
 </li>
 <li>
 Excellent communication, influence, and relationship-building skills across multiple stakeholder groups.
 
 
 </li>
 </ul>
 
 What Working At Core42 Offers
 
 
 
 With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative, and collaborative environment. At Core42, we build a culture grounded in
 
 trust, accountability, and high performance
 
 . We are united by our values:
 
 
 <ul>
 <li>
 Grit &ndash; overcoming challenges with resilience and determination.
 </li>
 <li>
 Passion &ndash; driving excellence in everything we do.
 </li>
 <li>
 Impact &ndash; creating meaningful change and inspiring progress.
 
 
 </li>
 </ul>
 Our team members thrive in an environment where every contribution propels us forward. Together, we commit to achieving extraordinary results.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Competitive salary package aligned with skills and experience.
 </li>
 <li>
 Annual performance-based bonus.
 </li>
 <li>
 Exclusive discount benefits via Esaad and Fazaa programs.
 </li>
 <li>
 Comprehensive family medical coverage including dental, vision, and life insurance.
 </li>
 <li>
 Continuous learning opportunities through premium global learning platforms.
 </li>
 </ul>
</div>

Director - Human Capital Business Partner

Providential Properties Management (Award Winning Real Estate in Abu Dhabi)

WE are hiring &ndash; Sales Director (Real Estate &ndash; Abu Dhabi)Providential Properties Management is seeking a highly experienced and strategic Sales Director to lead our sales team and drive the company&rsquo;s growth in the Abu Dhabi real estate market.Key Responsibilities:<ul><li>Lead, mentor, and manage the sales team to achieve monthly and quarterly targets</li><li>Develop and implement effective sales strategies to maximize revenue and market reach</li><li>Monitor market trends and competitor activities to identify new business opportunities</li><li>Oversee the full sales cycle and ensure high closing ratios</li><li>Build and maintain strong relationships with investors, clients, and key partners</li><li>Train and coach agents to enhance performance and productivity</li><li>Prepare sales reports, forecasting, and performance analysis for management</li><li>Ensure compliance with company policies and uphold professional standards</li></ul>Job Requirements:<ul><li>Minimum 2+ years of experience in UAE real estate, with at least 2 years in a leadership role</li><li>Proven track record of achieving sales targets and driving team performance</li><li>Strong leadership, coaching, and motivational skills</li><li>Excellent communication, negotiation, and closing abilities</li><li>In-depth knowledge of Abu Dhabi real estate market (required)</li><li>Ability to work in a fast-paced, target-driven environment</li><li>Highly organized, strategic thinker, and results-oriented</li></ul>What We Offer:<ul><li>Attractive salary package + high commission structure</li><li>Supportive management and a professional working environment</li><li>Marketing support and high-quality leads</li></ul>Send your cv to the following email:hr@providentialproperties.aeLocation: Al Ghaith Holding Tower, Life Pharmacy Building, 1st floor, Airport Road- Abu Dhabi.Job Type: Full-timePay: Up to AED12,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately? </li></ul>Experience:<ul><li>Real Estate: 2 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>

Real Estate Sales Director

QUALITY INTERNATIONAL CERTIFICATES ISSUING SERVICES

Quality International is seeking a General Manager to provide strategic leadership and full operational management for the company. This role is responsible for the overall P&amp;L, business development, operational excellence, and maintaining the company's position as a leading, ADM-approved provider of inspection, certification, and testing services. The position reports to the Board of Directors.Key Responsibilities:<ul><li>Develop and execute the company&rsquo;s strategic plan to achieve business goals and ensure long-term growth and profitability.</li><li>Hold full P&amp;L responsibility, including developing annual budgets, financial forecasts, and implementing cost-control measures.</li><li>Oversee all operational divisions (NDT, Inspection, Certification) to ensure services are delivered accurately, on time, and in compliance with international standards and client specifications.</li><li>Lead, mentor, and develop the senior management team and foster a high-performance culture focused on quality, safety, and integrity.</li><li>Drive business development by cultivating relationships with key clients in target industries (e.g., Oil &amp; Gas, Construction, Manufacturing) and securing major contracts.</li><li>Ensure the company maintains and renews all necessary third-party accreditations (e.g., ADM, ISO 17020, ISO 9001) and regulatory approvals.</li><li>Represent the company at a senior level with clients, regulatory bodies, classification societies, and industry associations.</li><li>Review and approve major bids, proposals, and critical project deliverables.</li><li>Implement and monitor company-wide policies for Quality, Health, Safety, and Environment (QHSE).</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Engineering (Mechanical, Civil, Metallurgical) or a related technical field. An MBA or Master&rsquo;s in Business Administration is strongly preferred.</li><li>Minimum of 15 years of progressive leadership experience in the testing, inspection, and certification (TIC) industry, non-destructive testing (NDT), or a closely related industrial services sector.</li><li>Proven track record of at least 8 years in a General Manager, Regional Director, or equivalent P&amp;L leadership role.</li><li>Deep understanding of NDT methods, inspection processes, international standards (ISO, ASTM, ASME), and third-party accreditation requirements.</li><li>Demonstrated success in business development, strategic planning, and financial management within a service-based B2B environment.</li><li>Strong commercial acumen with excellent negotiation, communication, and stakeholder management skills.</li><li>Fluency in English is required; proficiency in Arabic is a significant advantage.</li></ul>Job Type: Full-timePay: Up to AED12,000.00 per month

General Manager

Mathnasium (Operated by MatrixOne Holdings Ltd.)

<div>
 
 
 OVERVIEW
 
 
 
 
 
 
 This critical leadership position drives quality and consistency of the program while achieving financial goals. This is done by implementing the 8 success factors which align to Mathnasium&rsquo;s mission. The Center Director will oversee all operational functions to ensure compliance to company protocols. The director position will demonstrate leadership and strong coaching/training abilities to develop a team of exceptional instructors that ensure consistent delivery of quality curriculum following the Mathnasium Method. They will maintain a safe and clean environment and maintain and foster effective communication in a professional and respectful manner with all members of the team and all customers. The expectation is that a director will take ownership of their role in the organization and uphold the company&rsquo;s commitment to excellence.
 
 
 
 
 
 
 RESPONSIBILITIES AND DUTIES
 
 
 
 
 
 
 
 Center Management (Sales, Finance, Marketing, and Customer Service)
 
 
 <ul>
 <li>
 Understand the strategic direction, the target customer and the competitive landscape for area of responsibility and translate that understanding into growing the business.
 </li>
 <li>
 Fiscal management of the center, including achieving top line revenue targets, managing labor and controlling expenses according to company expectations.
 </li>
 <li>
 Conduct tours and consultative sales presentations. Build rapport with parents and effectively convey the benefits of Mathnasium and our commitment to collaborate with them to help their student be successful in Math.
 </li>
 <li>
 Utilize Radius and all company programs designed to drive and monitor enrollment. Follow steps necessary to convert leads to new enrollments.&nbsp;
 </li>
 <li>
 Cultivate positive relationships with families by providing excellent service, anticipating needs and exceeding their expectations. Create and achieve a high level of family engagement and long-term retention.
 </li>
 <li>
 Model appropriate behavior in stressful situations, gather factual data, communicate with all appropriate individuals and take appropriate and timely action to resolve problems and maintain confidentiality.
 </li>
 <li>
 Identify and participate in local marketing efforts, acting as an ambassador of Mathnasium, to increase community awareness and generate new leads.
 </li>
 <li>
 Maintain and foster collaborative relationships with local schools, teachers and organizations that yield student enrollments.
 </li>
 <li>
 Establish positive and ongoing relationships with students, parents, community and staff.&nbsp;
 </li>
 <li>
 Strategic planning; evaluate center performance and adjust strategy to maximize business, improve team performance and enhance parent satisfaction. Take initiative to improve the overall operation and success of the center.
 </li>
 <li>
 Collaborate with peers and act as peer leader in areas of strength/expertise.
 </li>
 <li>
 Protect the assets of the company.
 </li>
 <li>
 Ensure the center is customer ready at all times, including optimal cleanliness and organization.
 </li>
 <li>
 Approach all manners of the business with the utmost attention to detail; especially customer accounts and billing transactions.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Human Resources
 
 
 <ul>
 <li>
 Recruit, select, schedule and develop energetic, fully engaged staff to build a high-performing team focused on quality and service to meet the needs of the current customers and be prepared for future growth.
 </li>
 <li>
 Hold team accountable for following company policies and procedures.
 </li>
 <li>
 Create a culture based on integrity and professionalism.
 </li>
 <li>
 Foster positive and effective communication that provides leadership and clear direction utilizing multiple methods including frequent conversations, written correspondence and team meetings.
 </li>
 <li>
 Conduct regular and ongoing performance reviews to provide constructive feedback regarding individual performance.
 </li>
 <li>
 Continuously upgrade talent, maintain a succession plan and develop the assistant director as a successor.
 </li>
 <li>
 Exercise judgment in addressing employee matters, valuing engagement and quality and making the best decision for students, families and employees.
 </li>
 </ul>
 
 
 
 
 
 Education/Programming
 
 
 <ul>
 <li>
 Ensure the Mathnasium Method is utilized for all student instruction, providing effective and concise math instruction that makes sense to each student. Protect the integrity of our program and brand.
 </li>
 <li>
 Lead by example and model appropriate, instructor/student interactions. Motivate students and demonstrate enthusiasm for teaching math. Develop rapport and create a fun learning environment.
 </li>
 <li>
 Monitor/observe the center daily to identify improvement opportunities.
 </li>
 <li>
 Conduct Mathnasium assessments, create learning plans and update according to student&rsquo;s current mastery level.&nbsp;&nbsp;
 </li>
 <li>
 Create, review and update student binders with appropriate lessons to meet individual educational needs.
 </li>
 <li>
 Monitor and review each student&rsquo;s progress throughout completion of program.
 </li>
 <li>
 Meet with parents to communicate educational status of students on a regular basis. Includes casual conversations and formal conferences.
 </li>
 <li>
 Demonstrate compassion and care toward students. Create an atmosphere that inspires joy in learning math, makes their experience memorable and leads to their individual success.
 </li>
 <li>
 Possess skills and curriculum knowledge to assume educational responsibilities for any age group of students enrolled in the center.&nbsp;&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Operations/Administration
 
 
 <ul>
 <li>
 Check center emails and missed calls and respond promptly as required to both internal company messages and external customer communication.
 </li>
 <li>
 Ensure center operating days/hours and staff scheduled are sufficient to meet enrollment needs while meeting labor budget guidelines.
 </li>
 <li>
 Review and approve student and instructor attendance in Radius and maintain proper student/instructor ratio.
 </li>
 <li>
 Attend and participate in meetings, trainings/seminars and on conference calls as requested.
 </li>
 <li>
 Conduct physical inventory as scheduled and take steps to ensure center supplies on hand meet the needs of the business.
 </li>
 <li>
 General business operations, billing, bookkeeping and recordkeeping.
 </li>
 <li>
 Be openly available and responsive during expected office hours through phone, Skype and email.
 </li>
 <li>
 Approach allocation of their time and use of company resources mindfully and efficiently.
 </li>
 </ul>
 
 
 
 
 
 REQUIRMENTS
 
 
 
 
 
 
 
 Work Schedule
 
 
 <ul>
 <li>
 The expected full-time work schedule will be Monday to Thursday 11:00am &ndash; 7:00pm, Friday 11:00am to 6:00pm, and Sunday 10:00am &ndash; 5:00pm during the school year and Monday to Friday 10:00am &ndash; 5:00pm during the winter, spring, and summer official UAE MOE school holidays. This does not include time to get to and from work.
 </li>
 <li>
 Deviation from this requires notice and approval from the supervisor. Due to the constraints in administrative time, many virtual meetings will begin at 11:00am. It is expected that these are held at the center at a computer with video conferencing enabled.
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 The work schedule may be modified occasionally to accommodate the needs of the business and different center schedules. Additionally, time will be required outside of these hours for events, meetings and training.
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 </ul>
 
 
 
 
 
 Training
 
 
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 <li>
 Work closely with the Training Manager to complete the required training in a
 
 maximum of 30 days.
 
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 Learn and execute any process updates and demonstrate ability to implement ongoing company developments.&nbsp;
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 </ul>
 
 
 
 
 
 Abilities/Skills
 
 
 <ul>
 <li>
 Bilingual: English and Arabic.
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 Work independently without close supervision.
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 Flexibility/adaptable to constant change.
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 Strong tact and diplomacy; interacts with and works cooperatively with students, parents and staff.
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 Demonstrate sensitivity and responsiveness to needs of parents, students and staff.
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 Highly organized; managing multiple, concurrent priorities/projects with accuracy and sense of urgency.
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 Ability to prioritize, organize, plan and work under own initiative.
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 Excellent written/verbal communication, persuasion skills and strong relationship-building abilities.
 </li>
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 Strong problem-solving and conflict resolution skills.
 </li>
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 Collaborative leadership; delegating responsibilities as is appropriate.
 </li>
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 Ability to calculate figures and amounts, analyze/interpret business reports and statistics and write reports and business correspondence.
 </li>
 <li>
 Strong comprehension of Google Suite.
 </li>
 <li>
 Education/Work Experience
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 Must have Bachelor's degree in Math-related and/or Business.
 </li>
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 Minimum 3 years related experience, preferably in sales, marketing and/or teaching, with a strong focus on building relationships.
 </li>
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 Proven experience in customer service, fiscal management and sales.
 </li>
 </ul>
 
 
 
 
 
 Mental and Physical Demands
 
 
 <ul>
 <li>
 The person in this position frequently communicates with students, parents and employees. They must be able to exchange accurate information in these situations.
 </li>
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 This position is dynamic and requires regular movement about the center as well as remaining in a stationary position.
 </li>
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 Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
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 The person in this position must demonstrate comprehension to be able to understand direction and adhere to established procedures. Resilience is also key to this position, the person needs to adapt well in the face of workplace stressors such as customer service complaints and competing priorities of reasonable or high significance.
 </li>
 </ul>
 
 
 
 
 
 Supervision
 
 
 <ul>
 <li>
 Provide direction and supervision of all center staff.
 </li>
 <li>
 It is expected that this position requires limited supervision.
 </li>
 <li>
 The Center Director position is supervised by the COO of Mathnasium Operated by MatrixOne Holdings Ltd.
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 The above information is intended to describe the most important aspects of the position. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work.
 </li>
 </ul>
 
 
 
</div>

Center Director

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