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business development and sales manager africa

<div>
 YEO is a leading company that provides top-quality services across the entire electrification value chain, from electricity generation, transmission, and distribution to smart and efficient energy management solutions. We deliver comprehensive solutions for the installation of ground-mounted, rooftop, and floating solar power plants in Turkey, Europe, and Africa.
 <br/>
 <br/>
 We are currently seeking a highly skilled &ldquo;Business Development and Sales Manager (Africa)&rdquo; to join our team.
 <br/>
 <br/>
 Qualifications
 <br/>
 &bull;  Bachelor&rsquo;s degree in Engineering or a related field; advanced degree preferred.    &bull;  Minimum of 8&ndash;10 years of experience in business development and sales within the energy sector, preferably with a focus on the African market.    &bull;  Engineering background, preferably in renewable energy systems or energy technologies.    &bull;  Strong understanding of African market dynamics, regulatory frameworks, and business practices.    &bull;  Excellent communication, business development, and negotiation skills.    &bull;  Analytical mindset with the ability to leverage data for strategic planning and performance optimization.    &bull;  Excellent command of English is required; French is preferred.    &bull;  Based in Ankara, Turkey.    &bull;  Willingness and ability to travel frequently to Africa (no travel restrictions).
 <br/>
 &bull; Preferably a citizen of an African country.
 <br/>
 <br/>
 Job Description
 <br/>
 &bull;  Conduct in-depth market analysis within the African energy sector to identify new opportunities, investment areas, and potential risks.    &bull;  Develop and implement strategic business development plans aligned with renewable energy solutions and sustainable practices in Africa.    &bull;  Build and maintain strong relationships with government authorities, energy companies, international organizations, and local stakeholders.    &bull;  Drive revenue growth by executing innovative sales strategies and promoting energy-efficient and environmentally friendly technologies.    &bull;  Lead contract negotiations and manage agreements with clients, ensuring fair and sustainable business outcomes.    &bull;  Monitor market dynamics and sales performance, using data-driven insights to refine strategies.    &bull;  Collaborate closely with engineering, product development, and project teams to align business growth with company objectives.
</div>


Business Development and Sales Manager (Africa)

Karadeniz Holding

<div>
 <p>
  Founded in 1948, Karadeniz Holding is a visionary industry leader that focuses on innovation while supporting growth with an emphasis on economic and environmental sustainability in a wide range of industries, primarily energy and shipbuilding.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Operating in more than 20 countries with more than 2,500 employees and having an installed capacity of more than 7,000 MW, the Group generates reliable and clean electricity on 4 continents with its fleet of 40 Powerships&trade; and provides employment for more than 10 thousand people worldwide. Karadeniz Holding manages the Powership&trade; fleet under its international brand Karpowership, meets 10%-100% of the electricity needs of the countries it operates in Europe, Africa, America and Asia. With its high-capacity energy solutions, including Powership&trade;, land-based plants and floating LNG infrastructure, Karpowership assists countries and companies in their energy transition processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a
  <strong>
   &ldquo;Projct Assistant Manager
  </strong>
  &rdquo; to be assigned to our
  <strong>
   ''Commercial Operations'
  </strong>
  ' department located in &Idot;stanbul HQ;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT DO WE EXPECT?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Engineering degree, MBA or masters degree is a plus,
  </li>
  <li>
   At least 5 years experience required, preferably in international Project Management,
  </li>
  <li>
   Experience in Africa electricity market and power generation sector in a project management capacity ideal,
  </li>
  <li>
   Preferably experienced in commercial management of international investment projects in the energy sector,
  </li>
  <li>
   Thorough knowledge of Project operations and financial processes,
  </li>
  <li>
   Advanced-level English with excellent written and spoken is must,
  </li>
  <li>
   Very good command of MS Office Applications,
  </li>
  <li>
   High level of presentation skills,
  </li>
  <li>
   Financial understanding and business mindset,
  </li>
  <li>
   An outstanding eye for detail with a drive to provide exceptional administrative support,
  </li>
  <li>
   Ability to perform in a complex cross-functional business environment,
  </li>
  <li>
   Ability to work well as part of a strategic team in a fast-paced, deadline-oriented work environment, completing multiple complex tasks simultaneously,
  </li>
  <li>
   Excellent communication, negotiation &amp; conflict management skills,
  </li>
  <li>
   Outstanding influencing, interpersonal and networking skills to drive collaborative culture at all level,
  </li>
  <li>
   Strong critical thinking and effective problem solving skills,
  </li>
  <li>
   Keen and effective team player,
  </li>
  <li>
   No restrictions for travelling inside of Turkey and across Africa.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT AWAITS YOU?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage proactively all contractual matters related to the project, follow performance criteria within the scope of the contract and defend the company against any contractual breaches and preserve interests,
  </li>
  <li>
   Supervise the timely production, submission and reception of documents/reports and make sure appropriate follow-up is made by concerned parties,
  </li>
  <li>
   Contribution to the evaluation process (cost, schedule, technical content, etc.) of identified development ideas during the Business Plan preparation,
  </li>
  <li>
   Responsible for coordination and follow up of project realization (control and supervision of project preparation and implementation incl. follow-up activities) during the entire lifecycle of the projects,
  </li>
  <li>
   Responsible for consulting/preparation of sales invoicing studies,
  </li>
  <li>
   Submission of periodical progress reports.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT DO WE OFFER?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Hybrid working opportunity,
  </li>
  <li>
   One day off on your birthday,
  </li>
  <li>
   Comprehensive Private Health Insurance,
  </li>
  <li>
   Professional and personal training &amp; development opportunities,
  </li>
  <li>
   Exclusive discounts and campaigns for employees.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  In line with our "One World" philosophy, we are adding success to our achievements with our colleagues, candidates, and all stakeholders. We are committed to providing equal opportunities for all applicants, regardless of race, religion, language or gender and we crown our success with our diversity.
 </p>
 <p>
 </p>
</div>


Project Assistant Manager

Johnson Controls

<div><div><b>What you will do</b></div><div><div><div><div><div><div><div><div><div><p>
Here at Johnson Controls we hire around 4000 people a year across EMEA, from technicians, sales engineers and customer service advisors to senior hires and even early careers! Why not to join JCI as Channel Sales Manager? It's a key role reporting directly to the Sales Director - Applied Products of the Middle East and Africa region for the indirect business.</p><p>
You will be based in Istanbul and will be responsible for growing the sales network through our channel partner for the Applied Products business across Turkey. You will drive the sales and business growth for HVAC product portfolio specifically Chillers, AHU&rsquo;s, and FCU&rsquo;s.</p><p>
Become a member of the Johnson Controls family and thrive in an improving company culture where your voice and ideas will be heard &ndash; your next excellent opportunity is just a few clicks away!<br>
<br>
<b>How you will do</b><br>
As a Channel Sales Manager, you will use your strategic expertise and knowledge of Applied Products to drive the sales, ensure customer happiness, assure results, and improve relations with our partner to increase sales and service quality. You will articulate market information (market prices, volume, growth, competitor actions etc.) and propose a growth action plan in the territory to executive management.<br>
You are a hunter driven to seek and develop existing business and long term customer relationships, self-motivated. You&rsquo;re analytical, perseverant, professional and reliable in your approach to work, leading multiple priorities simultaneously because of your excellent planning, organization, and time management skills.</p><p></p><p><b>
What we look for</b><br>
<b>Required</b></p><ul><li><p>
Bachelor degree in Mechanical Engineering or equivalent</p></li><li><p>
6 to validated experience in the HVAC industry, specifically passionate about Chillers/AHU/FCU in Turkey</p></li><li><p>
Consistent record of delivering sales target and leading &amp; running sales</p></li><li><p>
Excellent verbal and written communication skills</p></li><li><p>
Fluent language skills in English</p></li><li><p>
Strong presentation and ability to influence key partners, consultants, and owners</p></li><li><p>
Independent, innovative, strategic-thinker and able to perform under pressure</p></li></ul></div></div></div></div></div></div></div></div></div></div>

Channel Sales Manager

<div><div><div><div><div>Requisition ID: 23415
</div></div></div></div><div><div><div><div>Job Category: Sales &amp; Customer Service
</div></div></div></div><div><div><div><div>Career level: Professional
</div></div></div></div><div><div><div><div>Contract type: Permanent
</div></div></div></div><div><div><div><div>Location:
Istanbul, TR<br>
</div></div></div></div><p></p><p>Do you find your motivation working with people and generating new opportunities? Are you willing to help and drive the growth of business towards greater size and profitability?</p><br>
<p></p>
<p>
For SKF Seals Industrial BU with the aim to support our growth in the Seals business, we are now looking for a highly motivated sales manager to join us as</p><br>
<p></p>
<p><b>
Seals Sales Manager Turkey</b></p><br>
<p></p>
<p><b>
SKF Seals</b> is an independent business unit in the SKF Group having a sales turnover of 5.7 BSEK and over 3500 employees. We support our global Automotive and Industrial customers from our offices across the different regions and countries.</p><br>
<p></p>
<p>
As Seals Sales Manager, your primary responsibility will be to promote profitable growth and to maintain a high standard of customer experience throughout the sales and delivery journey.</p><br>
<p></p>
<p><b>
What you can expect in this role:</b></p><br>
<p></p>
<ul>
<li>Manage the growth of our Industrial Seals business as a core objective across your accounts by taking the lead role in the negotiation of customer contracts.</li>
<li>Be responsible for P&amp;L of the Sales Unit business</li>
<li>Develop solid relationships and understanding with customers at senior management level and identify and create opportunities that deliver value to both SKF and the customer.</li>
<li>Create the necessary support to engage with your key accounts to establish a long term growth strategy.</li>
<li>Create and implement industry and customer strategy and deployment plans.</li>
<li>Improve our customer ratings with our OEM, End Users and Distributor customers, enabling access to new opportunities.</li>
<li>Collaborate across both the wider Regional EMEA Seals teams to support strategic initiatives across common customers, build internal and external relationships, and continuously create and leverage new contacts at your accounts.</li>
<li>Effectively manage order book in close collaboration with Customer Experience Team and coordinate, guide and measure activity to deliver positive results.</li>
<li>Identify new business opportunities and customer projects and activate / coordinate the RFQ process and new products offering with relevant internal / external stakeholders.</li>
<li>Promote our Purpose and Values through the organization</li></ul><br>
<p></p>
<p><b>
We expect you to have/be:</b></p><br>
<p></p>
<ul>
<li>Degree in engineering or business, or equivalent work experience, with a demonstrated experience in sales or technical roles.</li>
<li>Good organizational skills and attitude in people management.</li>
<li>Good communication and negotiating skills.</li>
<li>Distinct customer orientation with outside-in approach.</li>
<li>Self-motivated and execution focused with an ability to meet deadlines.</li>
<li>Effective problem-solving abilities combined with a practical mindset for implementation.</li>
<li>Proficiency in English and Turkish, both written and spoken.</li>
<li>Availability to travel.</li></ul><br>
<p></p>
<p><i>
SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are &ndash; just be yourself. #weareSKF</i></p><br>
<p></p>
<p><b>
You will enjoy working here if you&hellip;</b></p><br>
<p></p>
<p>
&hellip;possess an enterprising attitude focused on outcome achievement, utilizing a self-organized approach, valuing collaboration, and contributing effectively with local and global teams.</p><br>
<p></p>
<p><b>
Additional information:</b></p><br>
<p></p>
<p>
The position is based in Turkey, Istanbul, on local contract.</p><br>
<p></p>
<p>
You will report to the Manager Sales Europe South, East, MEA, AE and Sales Ops EMEA, who is located in Italy.</p><br>
<p></p>
<p>
For questions about the recruitment process, please contact Simona Collino, Recruitment Expert IR Europe &amp; Africa, at simona.collino@skf.com.</p><br>
<p></p>
<p><i>
At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations. If you have any questions or concerns, please feel free to contact the recruiter.</i></p><br>
<p>
</p><p><b>Is this you?</b></p><br>
<p></p>
<p>
If the answer is &ldquo;Yes!&rdquo;, please submit your application with CV and cover letter in <b>English,</b> no later than November, 18 2025.</p>
<p><i>
Candidates will hear from us shortly after the final application date</i></p><br>
<p>
</p><p><b>Follow us on Social Media!</b></p></div>

Seals Sales Manager - Turkey

<div>
 <p>
  Founded in 1948, Karadeniz Holding is a visionary industry leader that focuses on innovation while supporting growth with an emphasis on economic and environmental sustainability in a wide range of industries, primarily energy and shipbuilding.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Operating in more than 20 countries with more than 2,500 employees and having an installed capacity of more than 7,000 MW, the Group generates reliable and clean electricity on 4 continents with its fleet of 40 Powerships&trade; and provides employment for more than 10 thousand people worldwide. Karadeniz Holding manages the Powership&trade; fleet under its international brand Karpowership, meets 10%-100% of the electricity needs of the countries it operates in Europe, Africa, America and Asia. With its high-capacity energy solutions, including Powership&trade;, land-based plants and floating LNG infrastructure, Karpowership assists countries and companies in their energy transition processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a &ldquo;
  <strong>
   Business Development Manager
  </strong>
  &rdquo; to be assigned to our
  <strong>
   ''Commercial Operations''
  </strong>
  department located in &Idot;stanbul HQ;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT DO WE EXPECT?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Engineering, Business Administration or Economics from a top tier university, preferably a master&rsquo;s degree in the same disciplines or an MBA,
  </li>
  <li>
   At least 8 years of experience in a similar position, preferably in the energy sector,
  </li>
  <li>
   Experienced in the commercial management of international investment projects in the energy sector, preferably in the field of renewable energy, and has sectoral knowledge and experience,
  </li>
  <li>
   Having financial understanding and business mindset,
  </li>
  <li>
   Familiar with international standards and bidding processes,
  </li>
  <li>
   Experience in project development, planning and organization; have proposal-formation, problem-solving and decision-making skills,
  </li>
  <li>
   High level of communication, negotiation and representation skills, capable of carrying out internal and external multilateral communication,
  </li>
  <li>
   Excellent written and spoken English and Arabic as a second language,
  </li>
  <li>
   Very good command of MS Office applications,
  </li>
  <li>
   Capable of analytical thinking, research and analysis competencies,
  </li>
  <li>
   Excellent reporting and presentation skills,
  </li>
  <li>
   Developed organization and coordination skills, results-oriented,
  </li>
  <li>
   Results driven and delivery focused,
  </li>
  <li>
   International work experience would be an asset,
  </li>
  <li>
   No restriction for travelling abroad
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT AWAITS YOU?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Follow the sector trends in global markets and to support business development activities related to potential overseas projects in line with company policies,
  </li>
  <li>
   Carry out necessary analyses about the projects and develop implementation proposals,
  </li>
  <li>
   Engage in new investment activities, conduct project feasibility and valuation studies and ensure implementation of plans,
  </li>
  <li>
   Conduct competitor analyses related to the company's business activities and to direct company strategies depending on the possible plans of the competitors,
  </li>
  <li>
   Take part in bid and contract processes,
  </li>
  <li>
   Conduct and coordinate internal and external communication for the projects for which he/she is responsible,
  </li>
  <li>
   Doing feasibility studies and/or researches about the proposals which will be offered to customers, tenders or Powership investments,
  </li>
  <li>
   Doing preliminary studies about Powership tenders, offers and business development processes and supporting sales team,
  </li>
  <li>
   Identifying new business development opportunities and growth initiatives while thoroughly assessing macro and sector specific developments,
  </li>
  <li>
   Building relationships with the project stakeholders and become solution partner for their business needs,
  </li>
  <li>
   Coordinating external advisors as well as a variety of internal teams during business development effort.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT DO WE OFFER?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Hybrid working opportunity,
 </p>
 <p>
  &bull; One day off on your birthday,
 </p>
 <p>
  &bull; Comprehensive Private Health Insurance,
 </p>
 <p>
  &bull; Professional and personal training &amp; development opportunities,
 </p>
 <p>
  &bull; Exclusive discounts and campaigns for employees.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In line with our "One World" philosophy, we are adding success to our achievements with our colleagues, candidates, and all stakeholders. We are committed to providing equal opportunities for all applicants, regardless of race, religion, language or gender and we crown our success with our diversity.
 </p>
 <p>
 </p>
</div>


Business Development Manager

AVEVA

<div>
 <strong>
  AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life &ndash; such as energy, infrastructure, chemicals and minerals &ndash; safely, efficiently and more sustainably.
  <br/>
  <br/>
 </strong>
 <strong>
  We&rsquo;re the first software business in the world to have our sustainability targets validated by the SBTi, and we&rsquo;ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We&rsquo;ve also recently been named as one of the world&rsquo;s most innovative companies.
  <br/>
  <br/>
 </strong>
 <strong>
  If you&rsquo;re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.
  <br/>
  <br/>
 </strong>
 <strong>
  For more information about our privacy policy and how to manage cookies, visit our
 </strong>
 <strong>
  Privacy Policy
 </strong>
 <strong>
  .
  <br/>
  <br/>
 </strong>
 <strong>
  Job Title:
 </strong>
 Senior Presales Consultant - Operations
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Istanbul, Turkey - (Hybrid from our offices)
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Full-Time
 <br/>
 <br/>
 <strong>
  The Job
  <br/>
  <br/>
 </strong>
 The Presales Consultant's primary responsibility is to provide technical leadership to sales account manager during whole sales cycles. The activities include but not limited to: developing opportunity working with sales &amp; marketing, attending internal/external meetings and provide ideas, opinions to achieve the meeting goals, providing technical presentation and demos, providing architecture and technical write-ups with full ownership for technical proposal work, providing product or solution training to internal team and external customer and knowledge of new technologies such as AI, ML, Industrial AI, cloud technologies.
 <br/>
 <br/>
 To perform above mentioned activities this role will involve working closely with key teams within AVEVA, especially Marketing, Sales, Delivery, Customer Support, Business Units, R&amp;D to identify, develop and maintain best offerings to help customers to satisfy their needs, to solve their problems in competitive environments. This role should keep learning about new technology, industry trends, competitors&rsquo; information, so that he/she can clearly articulate our unique value proposition to target customer.
 <br/>
 <br/>
 During the course of the consultant&rsquo;s work frequent travel (including international travel) is required, and they will be expected to uphold the AVEVA values at all times: Impact, Aspiration, Curiosity and Trust. At AVEVA, we conduct ourselves with honesty and integrity, and it is our values that provide the code that sets us apart, makes us who we are, and guides everything we do.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Creating and maintaining customer presentations and demos with clear value propositions.
  </li>
  <li>
   Developing and maintaining sales opportunities captured in the CRM(Salesforce) by working closely with marketing and sales.
  </li>
  <li>
   Activities including sales support, marketing event support and proposal support
  </li>
  <li>
   Learning &amp; development to upskill core skill set and learn other solutions to expand scope is required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate&rsquo;s or bachelor&rsquo;s degree in a relevant engineering discipline
  </li>
  <li>
   Typically, 5+ years' experience with AVEVA products and solutions and 5+ years' experience in a technical sales, Presales or business development role.
  </li>
  <li>
   Significant practical experience of the implementation Industrial software solutions, Implementation of Digital Transformation initiatives.
  </li>
  <li>
   Takes personal responsibility for ensuring customer concerns are solved.
  </li>
  <li>
   Builds working relationships with peers and with members of other teams.
  </li>
  <li>
   Ability to work effectively in a dynamic team.
  </li>
  <li>
   Good problem-solving skills and the ability to investigate the needs/problems of prospective customers.
  </li>
  <li>
   The ability to effectively self-manage and handle multiple and possibly competing commitments simultaneously.
  </li>
  <li>
   Excellent verbal and written communication skills: English and Turkish language.
  </li>
  <li>
   Experience with Turkish customers and Middle east &amp; Africa customers in Oil &amp; Gas, Infrastructure, MMM, CPG industry
  </li>
  <li>
   Invests in own self-study related to industry, software and supporting technologies.
  </li>
  <li>
   Knowledge of one of new technologies such as AI, ML, Industrial AI, predictive analytics, cloud technology certification such as AZURE, AWS is mandatory and big plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Commercial at AVEVA
  <br/>
  <br/>
 </strong>
 Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
 <br/>
 <br/>
 If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
 <br/>
 <br/>
 Find out more:
 <u>
  https://www.aveva.com/en/about/careers/
  <br/>
  <br/>
 </u>
 <strong>
  AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
  <br/>
  <br/>
 </strong>
 <strong>
  AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
  <br/>
  <br/>
  Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
 </strong>
</div>


Senior Presales Consultant

BASF

<div><div><div><h2 class="jobSectionHeader"><b>Job Listing Detail</b></h2></div><div><p><b>
Title: </b>OTC (Order to Cash) Specialist Africa &amp; Middle East Region</p><p><b>
Location: </b>Ata&#351;ehir</p><p><b>
Working type: </b>Hybrid</p></div></div><div><div><h2 class="jobSectionHeader"><b>
ABOUT US</b></h2></div><div><p>
At BASF, you not only have the opportunity to achieve your career goals but also to actively contribute to the development of smart solutions for a sustainable future.</p><p>
Our Pharma Solutions business unit is dedicated to delivering high-quality excipients and functional ingredients to the pharmaceutical and nutraceutical industries. With a strong global presence and a commitment to innovation, we support our customers in developing effective, safe, and sustainable health solutions.</p><p>
Join a team that unites innovation and progress &ndash; for a world where we accomplish great things together.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
WHAT YOU BRING</b></h2></div><div><ul><li>
Bachelor&rsquo;s degree in a relevant field.</li><li>
Minimum 1&ndash;2 years of experience in Customer Service; Supply Chain experience is a plus.</li><li>
Proficiency in SAP and MS Office applications.</li><li>
Fluent in English; additional languages are an asset.</li><li>
Strong organizational and communication skills.</li><li>
Customer-oriented mindset with attention to detail.</li><li>
Ability to work independently and collaboratively in a multicultural environment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
WHAT TO EXPECT</b></h2></div><div><ul><li>
Full ownership of the end-to-end Order to Cash process, from customer order receipt to payment.</li><li>
Act as the main contact person for customers.</li><li>
Process all types of customer orders and send order confirmations.</li><li>
Manage order backlog and proactively monitor order status.</li><li>
Keep customers regularly informed about order and shipment updates.</li><li>
Prepare and organize necessary licenses and registration documents for order release.</li><li>
Track transport phases via system and local carrier agencies; update customers accordingly.</li><li>
Follow up on documentation and manage corrections if needed.</li><li>
Post documents to customers or banks according to payment terms.</li><li>
Handle Non-Conformance Management (NCM) in coordination with Sales Departments.</li><li>
Maintain regular communication with Sales Departments.</li><li>
File all relevant documentation properly.</li><li>
Ensure compliance with BASF guidelines and procedures.</li><li>
Maintain a customer-focused business environment while protecting BASF&rsquo;s interests.</li><li>
Safeguard confidential information from unauthorized access.</li><li>
Actively represent BASF&rsquo;s strategic and operational interests.</li><li>
Promote BASF&rsquo;s corporate values and principles.</li><li>
Contribute to the long-term competitiveness of BASF.</li><li>
Participate actively in Monthly Sales Management Meetings.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2></div><div><ul><li>
Responsibility from day one in a dynamic and collaborative work environment.</li><li>
A competitive compensation package including salary and bonus.</li><li>
Autonomy and support to thrive in a global organization.</li><li>
A diverse and inclusive culture that values different perspectives.</li><li>
Opportunities for personal and professional development.</li></ul></div></div></div>

OTC (Order to Cash) Specialist Africa & Middle East Region

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