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business operations coordinator

SMITHS Saigol & Gulf

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 BUSINESS OPERATIONS COORDINATOR
 
 
 SMITHS Snacks - Dubai, UAE
 
 
 POSITION OVERVIEW
 
 
 SMITHS, a leading snack food manufacturer established in 1982, is seeking a dynamic Business Operations Coordinator to join our growing team. This role combines customer relationship management, digital commerce coordination, and executive support responsibilities to ensure operational excellence across our commercial activities.
 
 
 The successful candidate will serve as a strategic support to the CEO while managing key business relationships, coordinating marketing materials, and maintaining systematic approaches to customer engagement and international business development. This position is ideal for someone who enjoys variety in their responsibilities while contributing directly to business growth and operational efficiency.
 
 
 KEY RESPONSIBILITIES
 
 
 Executive and Strategic Support
 
 
 Provide comprehensive administrative and operational support to the CEO, including coordination of business development activities, management of trade show follow-up processes, and organization of strategic business meetings. Maintain detailed records of international business prospects and coordinate follow-up activities resulting from trade shows and business development initiatives. Prepare briefing materials and coordinate scheduling for high-level business meetings and strategic planning sessions.
 
 
 Customer Relationship Management
 
 
 Manage and nurture relationships with our A-Class customer portfolio, including major retail chains such as Carrefour and other premium accounts. Serve as the primary point of contact for account coordination, ensuring consistent communication and proactive issue resolution. Develop and maintain detailed customer profiles including purchasing patterns, payment terms, promotional preferences, and growth opportunities.
 
 
 E-Commerce Platform Management
 
 
 Take full ownership of our digital commerce partnerships, including Amazon and other major e-commerce platforms, coordinating with platform vendor managers to optimize product listings, manage promotional activities, and drive sales growth. Establish systematic approaches to inventory planning for online channels, promotional calendar management, and performance analytics reporting. Ensure seamless coordination between our internal teams and e-commerce platform requirements.
 
 
 Marketing Materials and Communications Management
 
 
 Organize and maintain all company marketing materials, presentations, and pitch decks, ensuring that materials are current, properly branded, and easily accessible for business development activities. Coordinate the creation of new marketing materials as needed and maintain version control across all promotional content. Manage systematic communication with our customer database, including regular updates, product announcements, and promotional campaigns.
 
 
 Financial Coordination and Recovery
 
 
 Implement systematic follow-up procedures for accounts receivable from major customers, working closely with our accounting team to ensure timely payment collection and resolution of any billing discrepancies. Coordinate with external accounting partners to ensure accurate financial reporting and documentation. Maintain detailed tracking of customer payment patterns and proactively address any collection issues.
 
 
 International Business Development Support
 
 
 Maintain comprehensive databases of international prospects and existing relationships, ensuring that all potential business opportunities are properly tracked and followed up systematically. Coordinate post-trade show activities including prospect follow-up, sample coordination, and relationship development. Support international business development initiatives by maintaining communication schedules and tracking progress on potential partnerships.
 
 
 REQUIRED QUALIFICATIONS
 
 
 Educational Background
 
 
 Bachelor&rsquo;s degree in Business Administration, Marketing, International Business, or related field. Additional certifications in customer relationship management, digital marketing, or executive support are advantageous.
 
 
 Professional Experience
 
 
 Minimum three years of experience in customer relationship management, account coordination, or executive support roles, preferably within the food and beverage industry or retail sector. Demonstrated experience managing relationships with large retail chains or e-commerce platforms is highly preferred. Previous experience supporting senior executives in business development activities is valuable.
 
 
 Technical Competencies
 
 
 Proficient in customer relationship management systems, e-commerce platform management tools, and standard business software including Excel, Word, PowerPoint, and presentation software. Experience with Amazon Vendor Central, online marketplace management, or retail analytics platforms is advantageous. Strong data analysis capabilities with the ability to create meaningful reports and identify trends. Familiarity with marketing materials management and database coordination.
 
 
 Communication and Language Skills
 
 
 Excellent written and verbal communication skills in English, with Arabic language capabilities preferred given our regional customer base. Demonstrated ability to communicate effectively with both internal teams and external customers at various organizational levels. Experience coordinating international business communications is valuable.
 
 
 ESSENTIAL SKILLS AND ATTRIBUTES
 
 
 Executive Support Excellence
 
 
 Demonstrated ability to provide high-level administrative and operational support to senior management, including meeting coordination, travel arrangements, and strategic project support. Understanding of executive priorities and ability to manage multiple competing demands while maintaining attention to detail.
 
 
 Relationship Management and Organization
 
 
 Natural ability to build and maintain positive working relationships with diverse customers and internal team members. Exceptional organizational skills with proven ability to manage multiple customer databases, marketing materials, and business development activities simultaneously without compromising attention to detail.
 
 
 Marketing and Communications Coordination
 
 
 Experience organizing marketing materials, coordinating communications campaigns, and maintaining brand consistency across multiple materials and platforms. Understanding of how marketing materials support business development activities and customer relationship management.
 
 
 Problem-Solving and Initiative
 
 
 Proactive approach to identifying potential issues before they become problems, with creative problem-solving abilities that consider both customer needs and company objectives. Willingness to take initiative in developing improved processes for customer communication, materials management, and business development follow-up.
 
 
 International Business Awareness
 
 
 Understanding of international business practices, cultural considerations in business communications, and the logistics of maintaining relationships across different time zones and business environments. Experience with trade show follow-up and international prospect management is preferred.
 
 
 WHAT MAKES THIS ROLE UNIQUE
 
 
 This position offers the opportunity to work directly with senior management while making a significant impact on business growth through systematic relationship management and operational coordination. You will have direct involvement in international business development while helping to shape how SMITHS approaches customer engagement and marketing coordination.
 
 
 The role combines executive support responsibilities with customer relationship management and marketing coordination, making it ideal for someone who enjoys variety in their daily responsibilities while seeing the direct results of their efforts in company performance and international growth.
 
 
 TYPICAL WEEK RESPONSIBILITIES
 
 
 Your weekly activities might include coordinating follow-up communications with prospects from recent trade shows, updating and organizing presentation materials for upcoming business meetings, managing promotional campaigns with major retail partners, coordinating with e-commerce platform managers to optimize product performance, and supporting CEO preparation for strategic business meetings. This variety ensures that no two weeks are exactly the same while maintaining consistent progress on key business objectives.
 
 
 COMPENSATION AND BENEFITS
 
 
 Competitive salary commensurate with experience, plus performance-based incentives tied to customer account growth and business development success. Comprehensive benefits package including health insurance, annual leave, and professional development opportunities. Opportunity for career advancement within a growing organization that values internal promotion and skill development.
 
 
 APPLICATION REQUIREMENTS
 
 
 Interested candidates should submit a comprehensive resume highlighting relevant experience in customer relationship management, executive support, and business coordination, along with a cover letter explaining their interest in joining the SMITHS team and their approach to managing multiple business relationships and projects simultaneously.
 
 
 Please include specific examples of situations where you have successfully supported senior management, improved customer relationships, coordinated marketing materials, or contributed to business development activities in your previous roles.
 
 
 COMPANY CULTURE
 
 
 SMITHS has maintained its position as a market leader since 1982 through a combination of product excellence, customer focus, and operational innovation. We value team members who take ownership of their responsibilities, communicate proactively, and contribute to our collaborative approach to business growth and international expansion.
 
 
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Business Operations Coordinator

legal house dubai

We are seeking a highly organized and proactive Operations Coordinator to support our daily business operations and help drive efficiency across departments. The ideal candidate will be responsible for coordinating operational activities, ensuring smooth workflow, maintaining communication between departments, and supporting management with planning and execution.Key Responsibilities:<ul><li>Coordinate day-to-day operational activities to ensure efficiency and productivity</li><li>Serve as a point of contact between departments and external stakeholders</li><li>Maintain and update internal systems, databases, and documentation</li><li>Monitor operational performance and report on key metrics to management</li><li>Assist in scheduling, logistics, and resource allocation</li><li>Identify process improvements and support implementation initiatives</li><li>Ensure compliance with company policies, procedures, and regulatory requirements</li><li>Prepare reports, presentations, and operational documentation as needed</li><li>Support project management activities and assist in special projects</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Operations Coordinator

Enum Digital

Overview The Business Operations Specialist is responsible for ensuring smooth day-to-day operations across multiple business functions, including HR, administration, finance support, marketing coordination, and client servicing. This role requires strong organizational skills, attention to detail, and the ability to multitask while maintaining professionalism and efficiency.Key Responsibilities<ul><li>Human Resources &amp; Administration</li><li>Assist in recruitment, onboarding, and employee engagement activities.</li><li>Coordinate internal communications and maintain company culture initiatives.</li><li>Organize internal events, including photography/videography of staff.</li><li>Finance &amp; Bookkeeping</li><li>Manage basic bookkeeping, expense tracking, and vendor payments.</li><li>Support finance team with reconciliations and reporting.</li><li>Business Support</li><li>Prepare company presentations, reports, and proposals.</li><li>Handle data entry, Excel work, and management of company documents.</li><li>Coordinate schedules, meetings, and office operations.</li><li>Client &amp; After-Sales Support</li><li>Handle customer follow-up calls and post-sales service support.</li><li>Ensure client queries are resolved in a timely and professional manner.</li><li>Marketing &amp; Media Support</li><li>Assist in content creation (employee photos/videos, event coverage).</li><li>Support marketing team in organizing campaigns and documentation.</li></ul>Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field.</li><li>2&ndash;4 years of experience in operations, administration, or office management.</li><li>Strong knowledge of MS Office (Excel, PowerPoint, Word).</li><li>Good communication and interpersonal skills.</li><li>Ability to multitask and handle cross-functional responsibilities.</li><li>Detail-oriented, organized, and proactive.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li><li>Are you on a visit Visa?</li><li>What is your expected salary in AED? What is your current bank-verified salary in AED?</li><li>Will you now or in the future require sponsorship for employment visa status?</li></ul><ul><li>How soon can you join?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Office Administration: 3 years (Preferred)</li><li>content creation (employee photos/videos, event coverage): 3 years (Preferred)</li><li>Excel: 3 years (Preferred)</li><li>Sales Support: 3 years (Preferred)</li><li>Business Support ( presentations, data entry, Excel work, : 3 years (Preferred)</li></ul>

Executive – Business Support & Operations

GMQ Motorsport Trading LLC

Opportunity to join an established racing team based in the UAE. Upkeep of the day to day running of all business operations, liaising with clients for invoicing purposes. Maintain all aspects of the HR side of the business, ensuring all documentation and filing is kept in line as necessary.Job Requirements:- Basic HR experience- MS Office Proficiency- Basic accounting understanding- Prior experience of working in Dubai- Good communication skills with employer/clients- UAE Driving License requiredInterest in Motorsport is preferred but not essentialJob Type: Full-timePay: AED5,000.00 - AED8,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>

Office Manager

Industrial Engineering Products

Sales Coordinator &ndash; Marine Industry | DubaiA reputed Marine Company in Dubai is hiring a Sales Coordinator.Requirements:<ul><li>2&ndash;4 years of experience in marine industry as sales coordinator or in a similar role.</li><li>Fluency in Hindi &amp; English (mandatory).</li><li>Strong coordination, communication &amp; MS Office skills.</li></ul>Package: AED 4,000 &ndash; 6,000 + benefits as per UAE law.Location: Dubai, UAEKey Responsibilities:<ul><li>Handle client inquiries, prepare quotations, and process sales orders.</li><li>Coordinate with sales, operations, and finance teams to ensure smooth workflow.</li><li>Maintain customer databases, follow up with clients, and support account management.</li><li>Prepare reports, sales documents, and assist in business development activities.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Sales Coordinato – Marine Industry

Sky Zone Cargo Services LLC

Job Type: Full-time, 2 Year Contract Expected Start Date: 01/10/2025Operations &amp; Pricing Coordinator:The Operations &amp; Pricing Coordinator in Freight &amp; Logistics plays a pivotal role in ensuring seamless coordination between sales, operations, and customer service teams. This role focuses on managing shipments, supporting sales processes, and maintaining efficient logistics operations to meet client needs and business objectives.Key Responsibilities,<ul><li>Assist the sales team with rate inquiries, proposals, and tenders for freight and logistics services.</li><li>Follow-up with the customer for sales updates, and future businesses.</li><li>Co-ordinate with network agents, shipping &amp; airlines to arrange the price on time .</li><li>Prepare and manage quotations, contracts, and service agreements.</li><li>Maintain accurate records of customer interactions and freight bookings in the CRM system.</li><li>Make the BOE, AWB , SBL &amp; COO</li><li>Coordinate with local vender for smooth operation</li></ul>Logistics Operations Coordination:<ul><li>Good knowledge in Logistics operation and export &amp; Import documentation</li><li>Coordinate end-to-end shipment processes, including booking, documentation, and tracking.</li><li>Resolve operational issues such as delays, damaged goods, or incorrect shipments.</li><li>2 Years' experience same role</li><li>Help finance for invoice assistance</li></ul>Customer Relationship:<ul><li>Serve as the primary point of contact for customer queries related to freight shipments and logistics.</li><li>Address customer concerns promptly and professionally, ensuring client satisfaction.</li></ul>SHOULD BE ABLE TO JOIN IMMEDIATELYJob Types: Full-time, Permanent,Application Deadline: 28/09/2025Job Type: Full-timePay: AED3,500.00 - AED4,350.00 per monthExperience:<ul><li>Operations Coordinator in Freight &amp; Logistics : 2 years (Required)</li></ul>

OPS & Pricing Executive - Freight Forwarding (FEMALE )

BELLOMASSI FOODSTUFF TRADING LLC

Job Title: Sales Coordinator &ndash; FMCGJob Purpose: The Sales Coordinator will support the sales team in achieving targets by managing data, preparing reports, coordinating with customers and internal departments, and providing business analysis for informed decision-making. The role requires strong analytical abilities, advanced Excel skills, and familiarity with FMCG sales processes.Key Responsibilities:1. Sales Coordination &amp; Support<ul><li>Assist the sales team in daily operations including order processing, follow-ups, and customer support.</li></ul><ul><li>Coordinate with logistics, finance, and operations teams to ensure timely delivery and invoicing.</li></ul><ul><li>Maintain customer records, contracts, and agreements.</li></ul>2. Business Analysis &amp; Reporting<ul><li>Collect, analyze, and interpret sales data to identify trends, gaps, and opportunities.</li></ul><ul><li>Prepare daily, weekly, and monthly sales performance reports using advanced Excel tools (Pivot Tables, VLOOKUP, Power Query, etc.).</li></ul><ul><li>Support management in business forecasting and sales planning.</li></ul>3. Data Management &amp; Documentation<ul><li>Maintain accurate sales data in ERP/CRM systems.</li></ul><ul><li>Ensure price lists, product catalogs, and promotional materials are updated regularly.</li></ul>4. Cross-Functional Collaboration<ul><li>Act as a communication link between the sales team, marketing, and operations.</li></ul><ul><li>Coordinate with the marketing team for promotions, trade offers, and new product launches.</li></ul>5. Process Improvement<ul><li>Suggest improvements in reporting formats, sales analysis processes, and customer service standards.</li></ul><ul><li>Assist in automating repetitive reporting tasks using Excel and other tools.</li></ul>Key Skills &amp; Competencies:<ul><li>Advanced MS Excel Skills: Pivot Tables, VLOOKUP, HLOOKUP, Power Query, Power Pivot, Charts, Dashboards.</li></ul><ul><li>Business Analysis Knowledge: Ability to interpret sales data, analyze KPIs, and create actionable insights.</li></ul><ul><li>ERP/CRM Knowledge: Familiarity with SAP, Oracle, or similar systems (preferred).</li></ul><ul><li>Strong communication and coordination skills.</li></ul><ul><li>Problem-solving and time-management abilities.</li></ul><ul><li>Attention to detail and accuracy.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Sales &amp; Marketing, or related field.</li></ul><ul><li>2&ndash;4 years of experience in a similar role, preferably in FMCG sales.</li></ul><ul><li>Knowledge of sales processes, distribution channels, and FMCG market dynamics.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have advanced Excel skills including Pivot Tables, VLOOKUP, etc.?</li><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Sales Coordinator under FMCG: 3 years (Preferred)</li></ul>

Sales Admin Coordinator – FMCG

Explore 5074+ Business operations coordinator in Dubai this September. Find roles across top companies and apply now to boost your career.