project manager

business operations project manager

SKIMS

<div>
 <p>
  <strong>
   Application Deadline:
  </strong>
  1 January 2026
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Strategic Operations
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Los Angeles HQ
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  $90,000 - $110,000 / year
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.
 <br/>
 <br/>
 We set new standards with our game-changing product and are a driving force within pop-culture. We are looking for a Business Operations Project Manager in join us in advancing the industry forward.
 <br/>
 <br/>
 We are seeking a dynamic and detail-oriented Business Operations Project Manager to join our growing Business Operations team. In this role, you will support &amp; manage strategic projects, navigate optimization of processes, and manage cross-functional initiatives to support the growth and operational excellence of our fast-paced organization. The ideal candidate brings expertise in retail operations - particularly in inventory planning, logistics or supply chain, a delivery-focused mindset, and experience managing and/or contributing to large-scale technology implementations.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Project Management
 </strong>
 :
 <ul>
  <li>
   Track and oversee cross-functional projects from initiation to execution, ensuring delivery excellence
  </li>
  <li>
   Develop and maintain detailed project plans, risk assessments, and communication strategies
  </li>
  <li>
   Serve as the main point of contact for project updates, ensuring alignment across all stakeholders
  </li>
  <li>
   Communicate effectively with stakeholders at all levels, balancing technical and business perspectives
  </li>
  <li>
   Partner with IT and external vendors to implement and integrate large-scale systems and tools.
  </li>
  <li>
   Act as a liaison between technical teams and business users, translating business needs into technical requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Process Improvement &amp; Optimization
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Analyze current business processes to identify inefficiencies and opportunities for optimization.
  </li>
  <li>
   Design and implement scalable solutions to support the organization&rsquo;s rapid growth.
  </li>
  <li>
   Establish KPIs to measure the effectiveness of process improvements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Retail Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leverage deep knowledge of retail operations &amp; systems, particularly in logistics and supply chain, to enhance decision-making and operational strategies
  </li>
  <li>
   Collaborate cross-functional product teams and operations teams to align systems and processes with business goals
  </li>
  <li>
   Act as a thought partner with operations, logistics and tech teams
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge &amp; Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in retail operations, particularly supply chain projects
  </li>
  <li>
   Demonstrated success leading and/or contributing to large-scale technology implementations, such as ERP, PLM, or inventory management systems
  </li>
  <li>
   Excellent communication skills, both verbally and in written form
  </li>
  <li>
   Ability to prioritize and multi-task in a fast-paced environment
  </li>
  <li>
   Bachelor&rsquo;s Degree in Business, Operations, or a related field; PMP, Six Sigma or similar certifications a plus
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  Benefits and Culture
 </strong>
 <ul>
  <li>
   Up to 100% Company Paid Healthcare (medical, dental, vision)
  </li>
  <li>
   Kind Body Fertility Benefits
  </li>
  <li>
   401(k) savings plan with up to 4% match
  </li>
  <li>
   Unlimited PTO
  </li>
  <li>
   Full Access to LinkedIn learning
  </li>
  <li>
   Employee Discounts
  </li>
 </ul>
 <strong>
  Perks (HQ Location)
 </strong>
 <ul>
  <li>
   Free weekly catered lunch at HQ &ndash; M/T/W/Th
  </li>
  <li>
   Dog-Friendly office on a Thursday and Friday
  </li>
  <li>
   Free Swag Giveaways
  </li>
  <li>
   Annual Holiday Party
  </li>
  <li>
   Annual Summer Party
  </li>
  <li>
   Invitations to pop-ups and other company events
  </li>
  <li>
   Complimentary daily office snacks and beverages
  </li>
 </ul>
</div>


Business Operations Project Manager

Ship Calm LLC

<div><p><b>Job Description</b> | Marketing Manager<br>
<br>
<b>Summary</b></p><p>
As a Marketing Manager at ShipCalm, you will play a pivotal role in driving our marketing initiatives and strategies to attract and convert potential clients.</p><p>
ShipCalm is a leading third-party operations company committed to delivering seamless and innovative logistics solutions to businesses worldwide. Learn more about us at our website: www.shipcalm.com.</p><p><b>
Role Accountability &amp; Functions</b></p><ul><li>
Manage relationships with third-party agencies.</li><li>
Optimize lead generation.</li><li>
Ensure brand consistency.</li><li>
Key Performance Indicators (KPIs)
<ul><li>Cost Per MQL (Marketing Qualified Lead)</li>
<li>Cost Per SQL (Sales Qualified Lead)</li>
<li>MQL to SQL Conversion Rate</li>
<li>Customer Acquisition Cost</li>
</ul></li></ul><p><b>Essential Duties &amp; Responsibilities</b></p><ul><li>
Oversee relationships with third-party agencies and service providers, including paid media, SEO, PR, web development, and radio.</li><li>
Enhance the conversion rate of Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) by improving the quality of MQLs.</li><li>
Collaborate with the growth team to refine ShipCalm's Ideal Customer Profile (ICP) and design marketing campaigns targeting the ICP.</li><li>
Manage the marketing budget to support all initiatives while optimizing the cost per lead.</li><li>
Act as a project manager for various marketing activities, including social media (paid &amp; organic), SEM (paid &amp; organic), email marketing, offline and virtual events, content creation, website management, and more.</li><li>
Research and understand ShipCalm&rsquo;s customer markets and segments.</li><li>
Coordinate tracking, attribution, analytics, and data integrations to support a robust sales and marketing engine</li><li>
Maximize the number of Sales Qualified Leads attributable to marketing activities.</li><li>
Maintain data integrity in all marketing databases.</li><li>
Ensure adherence to brand guidelines for all marketing efforts, including partner initiatives and product-related efforts.</li><li>
Develop collateral to support sales, onboarding, human resources, and leadership teams.</li><li>
Test new marketing initiatives by defining minimum viable test budgets, durations, and success criteria.</li><li>
Maintain ongoing performance metrics for all marketing activities.</li><li>
Report to work in a regular and timely manner.</li></ul><p><b>
Knowledge, Skills, and Abilities</b></p><ul><li>
Experience level: A minimum of four (4) years of experience in a Marketing Manager position or similar, with experience in the Logistics or Supply Chain industry highly preferred.</li><li>
Education level: A bachelor&rsquo;s degree in Marketing, or equivalent experience, required.</li><li>
Demonstrated success in B2B marketing, preferably with service-based ongoing retainer businesses.</li><li>
Proficiency in HubSpot or related CRM tools.</li><li>
Experience overseeing web development, landing page development, email marketing, social media, video production, and various marketing channels, both technical and non-technical.</li><li>
Strong design sensibility and ability to collaborate with designers, using tools like Photoshop, Illustrator, and Figma.</li><li>
Experience setting up marketing automations and data infrastructure for ongoing marketing operations.</li><li>
Knowledge of account-based marketing strategies.</li><li>
Familiarity with Meta Ads and Google Ads.</li><li>
Ability to prioritize a variety of tasks in a manner that enables timely completion.</li></ul><p><b>
Physical, Mental, and Environmental Demands</b></p><ul><li>
Working in a seated or standing position up to and exceeding eight (8) hours per day.</li><li>
Using a calculator, mouse, and keyboard and viewing computer screens.</li><li>
Using a telephone or virtual telephone via PC.</li></ul><p><b>
Schedule and Location</b></p><ul><li>
Schedule: This is a full-time position scheduled to work Monday-Friday, 8am-4pm in either Pacific or Eastern time, subject to change by business demands.</li><li>
Location: This is a remote-based position, but occasional travel may be required. Work must be performed in either California or Indiana.</li></ul><p><b>
Compensation</b></p><ul><li>
Salary: $75,000/annual to $100,00 annual, depending on experience.</li><li>
Medical, Dental, Vision, 401(k), Life, Accident, EAP, PTO, Holidays, Sick Time</li></ul><p>
ShipCalm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See more details https://www.e-verify.gov/.</p></div>

Marketing Manager

Hilltop Coffee + Kitchen

<p><b>GVO HOSPITALITY</b></p><p><i>Seeking to hire Floor Manager for Somerville: https://www.somervilleslauson.com</i></p><p><i><b>Position Overview</b></i></p><p>The Floor Manager plays a key role in ensuring smooth daily operations, maintaining high service standards, and leading the front-of-house team. This position requires strong leadership, problem-solving skills, and a deep understanding of hospitality to enhance guest experiences while optimizing business performance.</p><p><b>Key Responsibilities:</b></p><p>&#9679; Supervise and support servers, bartenders, hosts, bussers, runners, and barbacks throughout service.</p><p>&#9679; Lead by example, fostering a positive work environment and motivating the team.</p><p>Operations &amp; Compliance</p><p>&#9679; 2+ years of experience in restaurant or nightlife management, preferably in a high-volume setting.</p><p>&#9679; Strong leadership and communication skills with the ability to motivate and manage a team.</p><p>&#9679; In-depth knowledge of food, beverage, and hospitality service standards.</p><p>&#9679; Ability to handle high-energy, fast-paced environments while maintaining attention to detail.</p><p>&#9679; Experience with POS systems, reservation platforms, and inventory management.</p><p>&#9679; Availability to work nights, weekends, and holidays as needed.</p><p>&#9679; Ability to stand and walk for extended periods.</p><p><b>Location: </b>View Park-Windsor Hills</p><p><b>Job Type: </b>Part-time</p><p><b>Work Location: </b>In person</p><p>Job Type: Part-time</p><p>Pay: $23.00 - $25.00 per hour</p><p>Work Location: In person</p>

Floor Manager

Hiscox

<div><div>Job Type:</div>
Permanent<div></div><div>
Build a brilliant future with Hiscox</div><div><br>
The Product Manager &ndash; Insurance Platform role encompasses the ownership, strategy, and execution of product development across the full policy lifecycle in an insurance technology platform. This includes driving the roadmap, managing end-to-end delivery of new features, and ensuring seamless integration with broader carrier and administrative ecosystems.</div><div></div><div>
This role focuses on building features and workflows that support submissions, underwriting, policy servicing, billing, claims, and broker integrations. Core activities include defining requirements, coordinating across design and engineering, and ensuring alignment with Insurance Innovation, Operations, Administrators, and Underwriting teams to deliver scalable and efficient solutions.</div><div></div><div>
The Product Manager &ndash; Insurance Platform plays a critical role in ensuring the platform&rsquo;s usability, efficiency, and competitiveness. By leading feature development and execution, this role directly impacts broker adoption, operational efficiency, and speed-to-market.</div><div>
The primary objective of the Product Manager &ndash; Insurance Platform role is to deliver product solutions that enable scalable, efficient insurance operations and create a seamless experience across brokers, underwriters, and administrators.</div><div></div><div>
Product Development and Strategy:</div><ul><li>
Collaborate with Insurance Innovation, Operations, Administrators, and Underwriting to define, manage, and build the product roadmap.<br>
</li><li>
Align product initiatives with business priorities and carrier requirements.</li></ul><div><br>
Execution of Roadmap:</div><ul><li>
Own end-to-end execution and delivery of features, enhancements, and integrations.<br>
</li><li>
Work closely with engineering and design teams to define, develop, and launch product capabilities.<br>
</li><li>
Ensure features cover the full insurance lifecycle, including submission intake, policy servicing, billing, renewals, mid-term endorsements, and claims.</li></ul><div><br>
Carrier Platform Integration:</div><ul><li>
Support integration of the carrier platform into the broader ecosystem.<br>
</li><li>
Ensure features and administrative views meet carrier requirements and align with the book of business.</li></ul><div><br>
Example Initiatives:</div><ul><li>
Billing and payments functionality.<br>
</li><li>
Claims workflows.<br>
</li><li>
Underwriting file and authority management.<br>
</li><li>
Renewals and mid-term endorsements.<br>
</li><li>
Hazards model development.<br>
</li><li>
CRM and multi-location support.<br>
</li><li>
New MUWR functionality including custom subjectivity and authority controls.</li></ul><div></div><div>
Business Impact</div><ul><li>
Platform efficiency: Lower servicing costs, faster broker adoption, and higher throughput.<br>
</li><li>
Delivery optimization: 20% reduction in delivery delays and engineering waste, leading to faster speed-to-market.<br>
</li><li>
Operational scalability: Enable streamlined workflows across the full policy lifecycle.<br>
</li></ul><div>
Qualifications and Skills:</div><ul><li>
Proven experience as a Product Manager or Senior Product Manager in insurance, fintech, or other complex B2B technology domains.<br>
</li><li>
Strong track record of end-to-end product delivery, from roadmap definition to launch, including strong change management skillset.<br>
</li><li>
Experience working with cross-functional stakeholders including underwriting, operations, compliance, and engineering.<br>
</li>
Ability to define and execute 0<li> 1 product initiatives as well as continuous improvement efforts.<br>
</li><li>
Strong analytical and problem-solving skills; bias for action through data-driven decision making. Comfortable operating business analytics tooling to inform product work.<br>
</li><li>
Excellent communication, collaboration, and organizational abilities.<br>
</li><li>
Familiarity with insurance platforms, APIs, billing systems, and claims workflows is highly desirable.</li></ul><div></div><div>
What Hiscox USA offers</div><ul><li>
401(k) with competitive company matching</li><li>
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)</li><li>
Company paid group term life, short- term disability and long-term disability coverage</li><li>
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days</li><li>
Paid parental leave</li><li>
4-week paid sabbatical after every 5 years of service</li><li>
Financial Adoption Assistance and Medical Travel Reimbursement Programs</li><li>
Annual reimbursement of up to $600 for health club membership or fees associated with any fitness program</li><li>
Company paid subscription to Headspace to support employees&rsquo; mental health and wellbeing</li><li>
2024 Gold level recipient of Cigna&rsquo;s Healthy Workforce Designation for having a best-in-class health and wellness program</li><li>
Dynamic, creative and value-driven culture</li><li>
Modern and open office spaces, complimentary beverages</li><li>
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation</li></ul><div></div><div>
About Hiscox USA</div><div>
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.</div><div></div><div>
Hiscox USA offers a broad portfolio of commercial products, including technology, cyber &amp; data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap &amp; ransom, commercial property and terrorism.</div><div></div><div>
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)</div><div></div><div>
Salary range $135,000 - $170,000</div><div></div><div>
The actual salary for this position will be determined by several factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.</div><div></div><div>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.</div><div></div><div>
#LI-AJ1</div><div></div><div><i><br>
Work with amazing people and be part of a unique culture</i></div></div>

Product Manager – Insurance Platform

Essex Property Trust

<div><h2 class="jobSectionHeader"><b>City</b></h2>
Los Angeles<h2 class="jobSectionHeader"><b>
State</b></h2>
California<h2 class="jobSectionHeader"><b>
Job Location</b></h2>
LAX 521 Wilshire La Brea<h2 class="jobSectionHeader"><b>
Position Type</b></h2>
Regular<p></p><p>
The <b>Sr. Maintenance Supervisor</b> is responsible for all maintenance aspects of the community&rsquo;s operations and objectives and is not required to be on-call for after-hours emergencies. Accountable for: operating the property budget with the primary objective of increasing the Net Operating Income (NOI), maintaining the physical asset, providing a quality living environment for residents, and establishing a positive and productive working relationship with the staff. Position is reserved for assets with 500+ units or multi-site management with combined units totaling 500+. This position reports to the Community Manager or General Operations Manager.</p><p></p><p><b>
WHAT YOU WILL DO:</b></p><ul><li>
Supervise and direct a team of maintenance technicians, assigning tasks, and ensuring that work is completed efficiently and to a high standard.</li><li>
Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition. Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures.</li><li>
Implement and manage a preventive maintenance schedule to ensure all systems and equipment (HVAC, plumbing, electrical, etc.) are functioning properly and to prevent future issues.</li><li>
Perform and oversee repairs on various property systems and equipment, addressing issues as they arise. Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues.</li><li>
Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify any maintenance needs or safety hazards. Ensure that the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes.</li><li>
Work within the maintenance budget, ensuring that repairs and maintenance are conducted cost-effectively. Participate in the budgeting and forecasting process with the Community Manager or General Operations Manager.</li><li>
Coordinate with internal stakeholders, external vendors and contractors for specialized repairs, maintenance services, or large projects. Ensure that work is completed according to specifications and within budget.</li><li>
Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments. Interact with residents in a professional manner, addressing maintenance concerns and ensuring their satisfaction with the services provided.</li><li>
Be available for after-hours emergencies, ensuring that critical repairs are handled promptly.</li><li>
Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries. Ensure that maintenance activities comply with OSHA, other safety regulations and ensure that all maintenance equipment and tools are properly maintained and in good working order.</li><li>
Maintain accurate records of maintenance activities in SightPlan and applicable trackers, including work orders, inspections, and repairs. Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends.</li><li>
Assist internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards.</li><li>
Other duties and tasks may be assigned as needed, in addition to those listed above.</li></ul><p></p><p><b>
WHAT YOU WILL NEED:</b></p><ul><li>
High school diploma or GED equivalent. 5+ years of property management industry or related experience.</li><li>
HVAC and/or CPO license preferred.</li><li>
Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing</li><li>
Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software</li><li>
Ability to read, write, and speak English. Proven organizational and time management skills and ability to supervise 2 or more associates</li></ul><p></p><p><b>
WHAT THE JOB REQUIRES:</b></p><ul><li>
Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.</li><li>
Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.</li><li>
This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary. This position may require driving between community sites and reliable means of transportation during working hours or on-call is required</li><li>
Involves frequent standing, walking, and occasional bending. Requires the ability to lift moderate-weight objects (up to 50 pounds). May involve physical activities such as climbing stairs or operating machinery.</li><li>
Occasional to frequent travel to various properties. Minimal travel may be required for occasional meetings, training, or conferences.</li></ul><p></p><p><b>
WHAT YOU WILL BRING TO THE TABLE:</b></p><ul><li>
Provides formal supervision to associates within a single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.</li><li>
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.</li><li>
Problems are varied and non-routine, and require detailed information gathering, analysis, and investigation to understand the problem. Problems are solved using knowledge and skills, general precedents and practices.</li><li>
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term to long-term impact to department.</li></ul><h3 class="jobSectionHeader"><b>
#LI-Onsite</b></h3><p></p>
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.<p></p><p>
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.</p><p></p>
The pay range for this position is $81,000.00 - $114,000.00 per year. New hires generally start between $81,000.00 - $99,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.<p></p>
This role is also eligible to participate in Essex&rsquo;s discretionary Annual Bonus program that is commensurate with the level of the position.</div>

Sr. Maintenance Supervisor

Pearl Health

<div><h3 class="jobSectionHeader"><b>The Opportunity</b></h3><p>
As a Customer Success Associate at Pearl Health, you&rsquo;ll be the organizational backbone of our Customer Success team, ensuring that primary care providers have a seamless and supportive experience as they transition to value-based care. Your care for detail and project management will directly empower our partners to deliver more proactive, effective care, making a tangible impact on patient outcomes across the country.</p><h3 class="jobSectionHeader"><b>
Who We Are</b></h3><p>
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.</p><p>
Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.</p><h3 class="jobSectionHeader"><b>
What You'll Do</b></h3><p>
You will provide critical support that enables our provider partners to succeed with Pearl's platform and programs. You will be a central hub of coordination and execution, working closely with Customer Success Managers to ensure our customers feel supported at every stage of their journey.</p><ul><li><p>
Coordinate the end-to-end onboarding process for new provider groups to ensure a smooth and successful implementation.</p></li><li><p>
Support Customer Success Managers in managing the day-to-day needs of our enterprise accounts, including product adoption, performance reporting, and workflow design.</p></li><li><p>
Manage key projects and workstreams, applying your project management skills to keep cross-functional stakeholders aligned and deadlines met.</p></li><li><p>
Develop and prepare materials for customer touchpoints, including agendas for working sessions, training calls, and business reviews.</p></li><li><p>
Serve as a key liaison between customers and internal teams&mdash;including Practice Transformation, Data Science, and ACO Operations&mdash;to coordinate deliverables.</p></li><li><p>
Analyze customer performance data to help develop reports and summaries for both internal and external stakeholders.</p></li><li><p>
Act as the voice of the customer by documenting their feedback and escalating potential issues or risks to senior team members.</p></li></ul><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Bring</b></h3><p>
You are a highly organized and motivated professional, eager to apply your skills to a mission-driven company and learn from a collaborative team. Your experience in customer-facing and project coordination roles has prepared you to provide exceptional support in a dynamic environment.</p><p>
Must-haves:</p><ul><li><p>
1-3 years of experience in customer success, customer experience, project coordination, or a similar role.</p></li><li><p>
Strong organizational and project management abilities, with a proven capacity to manage multiple competing priorities.</p></li><li><p>
A genuine passion for improving healthcare outcomes and supporting care providers.</p></li><li><p>
Excellent written and verbal communication skills, with the ability to collaborate effectively with both clinical and non-clinical partners.</p></li><li><p>
The ability to travel up to 15% for occasional team or customer meetings.</p></li><li><p>
A Bachelor&rsquo;s degree or equivalent professional experience.</p></li></ul><p>
Nice-to-haves:</p><ul><li><p>
Prior experience working in healthcare or for a healthcare technology company.</p></li><li><p>
Proficiency analyzing data and using tools like Excel/Google Sheets for reporting.</p></li><li><p>
Experience working with CRM software, especially HubSpot.</p></li></ul><p>
This role might not be for you if:</p><ul><li><p>
You are seeking a senior, strategic role where you would independently own a large book of business from day one.</p></li><li><p>
You prefer a highly structured and predictable work environment over a dynamic one where priorities can shift.</p></li><li><p>
You prefer focusing on high-level strategy over the day-to-day details of project execution and customer support.</p></li></ul><h3 class="jobSectionHeader"><b>
Our Values</b></h3><p>
Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.</p><p>
Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust.</p><p>
Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care &mdash; and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination.</p><p><i>
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.</i></p><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><p>
The expected offer for this role includes the following components:</p><ul><li><p>
Base Salary Range: $50,000 - $60,000 per year.</p></li><li><p>
Additional Compensation: This role is eligible for a discretionary performance bonus and equity options.</p></li><li><p>
Benefits: We offer a competitive benefits package. You can learn more on our benefits page.</p></li></ul><p><i>
Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location.</i></p><h3 class="jobSectionHeader"><b>
Agency Submissions</b></h3><p>
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.</p><h3 class="jobSectionHeader"><b>
The Interview Process</b></h3><p>
While steps may vary by role, you can typically expect:</p><ul><li><p>
Recruiter Screen: An intro call to discuss your background and motivations.</p></li><li><p>
Hiring Manager Interview: A deeper-dive conversation with your potential manager.</p></li><li><p>
Case Presentation: A practical exercise inviting you to solve a real-world problem or relevant challenge.</p></li><li><p>
Executive Interview: A final conversation with one of our leaders.</p></li></ul><h3 class="jobSectionHeader"><b>
Location</b></h3><p>
We're exclusively looking for candidates based on the West Coast, to support our customers on the West Coast.</p></div>

Associate, Customer Success

Natural Collection Corp

<p><b>Company Description</b></p><p>For over 25 years, Natural Collection Corp. has been a trusted leader in importing, developing, and producing premium apparel specializing in linen, rayon, cotton, silk, ramie, and blended fabrications. We operate the Mojito Collection and other growing brands, and also produce private-label programs for major retailers throughout the U.S. and the Caribbean.</p><p><b>Production Manager (Apparel) </b></p><p><b>Location:</b> Los Angeles, CA (On-Site)</p><p>Natural Collection Corp. is hiring a Production Manager to oversee apparel production from sampling through final delivery.</p><p><b>About The Role </b></p><p>This is a full-time, on-site role based in Los Angeles. The Production Manager will be responsible for overseeing and coordinating manufacturing processes to ensure products are delivered on time and within budget. Daily responsibilities include managing production schedules, ensuring product quality standards, supervising production staff, and maintaining workflow efficiency. The Production Manager will also foster a safe and productive work environment and collaborate across departments to meet organizational goals.</p><p><b>Qualifications</b></p><ul><li>Minimum <b>2 years</b> of apparel production experience (required)</li><li>Experience with production planning, process optimization, and operational management</li><li>Strong knowledge of garment construction, quality control, and compliance standards</li><li>Strong leadership and team management skills to guide production staff</li><li>Proven ability to meet deadlines, prioritize tasks, and manage resources efficiently</li><li>Excellent communication and interpersonal skills for collaboration across teams</li><li>Bachelor&rsquo;s degree in Apparel, Supply Chain, Engineering, Business Administration, or related field preferred (not required)</li><li>Experience in manufacturing or production operations; prior leadership experience is a plus</li></ul><p><b>Responsabilites</b></p><ul><li>Manage production workflows from sample approval through inbound delivery</li><li>Coordinate with domestic and international factories and suppliers</li><li>Maintain production calendars, lead times, and delivery tracking</li><li>Troubleshoot shortages, delays, QC issues, and production interruptions</li><li>Work with design, sourcing, warehouse, and operations to execute timely releases</li><li>Identify opportunities to reduce costs, shorten lead times, and improve production efficiency to support margin and performance targets</li><li>Ensure bulk goods match approved samples and meet quality requirements</li><li>Support cost management and margin goals across SKUs and seasons</li></ul><p><b>Compensation</b></p><p>$25&ndash;$30 per hour (based on experience) + <b>performance-based commission</b> for hitting quality, cost, and on-time delivery benchmarks.</p><p>Job Type: Full-time</p><p>Pay: $25.00 - $30.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: In person</p>

Production Manager

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