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business development manager Jobs in Egypt

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business development manager- egypt Jobs in Egypt

business development manager- egypt

business processes consultant cairo

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><p></p><p><br>
We are seeking a <b>Business Process Consultant </b>(f/m/d) for Delivery Quality Management in Cloud Application Services Delivery Center EMEA MEE within the CAS Family.</p><p></p><p><b><br>
About SAP Cloud Application Services (CAS):</b></p><p></p><p><br>
CAS provides a wide range of services for managing business process and application logic, data layers, application security, software releases, performance, integrations and adoption accelerator through a subscription. Our application experts are engaged in the Operating Phase (Run-phase) to understand customer&rsquo;s needs, helping to define and scoping elements and outcomes aiming a delivery of service excellence.</p><p><br>
We are seeking a motivated and dynamic professional to join our team. The role will play a crucial role in saving the CAS Delivery Quality esp. during customer transition and operating phase.</p><p>
Furthermore the professional is supporting the Application Service Managers (ASM) during customer renewal phase.</p><p><br>
<br>
<b>As a Business Process Consultant for Delivery Quality Management you will:</b></p><div><ul><li><br>
Be responsible for ensuring that the Delivery for all CAS customer in EMEA/MEE meet the highest standards of quality. (Monitoring of Delivery Quality KPIs, Analyzing and taking action)</li><li>Collaborate with several stakeholders like Application Service Mangers in the organization to ensure high service quality and implementation of improvements</li></ul></div><ul><li>Be responsible for the reporting to CAS Management</li><li>Takeover projects for escalation prevention and improvements in the CAS organization</li><li>Be responsible for the Renewal Rescue program in EMEA/MEE to safeguard and accelerate renewals</li></ul><p></p><p><b><br>
What you bring:</b></p><div><ul><li><br>
Analytical thinking, recognition and understanding of coherencies and dependencies</li><li>Knowledge in providing executive level summary of background and current situation at customers</li><li>Experience in data analyzing, reporting, presentation using Microsoft Office, especially Excel and Powerpoint</li><li>Hands-on experience in SAP Software and Systems</li><li>Knowledge in Delivery support, ITIL and project management</li><li>Excellent communication skills</li><li>Very good English-skills are a must</li></ul></div><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 443279 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

Business Processes Consultant, Cairo

<div>
 <strong>
  We help the world run better
  <br/>
  <br/>
 </strong>
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 <br/>
 <br/>
 We are seeking a
 <strong>
  Business Process Consultant
 </strong>
 (f/m/d) for Delivery Quality Management in Cloud Application Services Delivery Center EMEA MEE within the CAS Family.
 <br/>
 <br/>
 <strong>
  About SAP Cloud Application Services (CAS)
  <br/>
  <br/>
 </strong>
 CAS provides a wide range of services for managing business process and application logic, data layers, application security, software releases, performance, integrations and adoption accelerator through a subscription. Our application experts are engaged in the Operating Phase (Run-phase) to understand customer&rsquo;s needs, helping to define and scoping elements and outcomes aiming a delivery of service excellence.
 <br/>
 <br/>
 We are seeking a motivated and dynamic professional to join our team. The role will play a crucial role in saving the CAS Delivery Quality esp. during customer transition and operating phase.
 <br/>
 <br/>
 Furthermore the professional is supporting the Application Service Managers (ASM) during customer renewal phase.
 <br/>
 <br/>
 <strong>
  As a Business Process Consultant for Delivery Quality Management you will:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be responsible for ensuring that the Delivery for all CAS customer in EMEA/MEE meet the highest standards of quality. (Monitoring of Delivery Quality KPIs, Analyzing and taking action)
  </li>
  <li>
   Collaborate with several stakeholders like Application Service Mangers in the organization to ensure high service quality and implementation of improvements
  </li>
  <li>
   Be responsible for the reporting to CAS Management
  </li>
  <li>
   Takeover projects for escalation prevention and improvements in the CAS organization
  </li>
  <li>
   Be responsible for the Renewal Rescue program in EMEA/MEE to safeguard and accelerate renewals
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Analytical thinking, recognition and understanding of coherencies and dependencies
  </li>
  <li>
   Knowledge in providing executive level summary of background and current situation at customers
  </li>
  <li>
   Experience in data analyzing, reporting, presentation using Microsoft Office, especially Excel and Powerpoint
  </li>
  <li>
   Hands-on experience in SAP Software and Systems
  </li>
  <li>
   Knowledge in Delivery support, ITIL and project management
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Very good English-skills are a must
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Bring out your best
  <br/>
  <br/>
 </strong>
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 <br/>
 <br/>
 <strong>
  We win with inclusion
  <br/>
  <br/>
 </strong>
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 <br/>
 <br/>
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 <br/>
 <br/>
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 <br/>
 <br/>
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 <br/>
 <br/>
 Successful candidates might be required to undergo a background verification with an external vendor.
 <br/>
 <br/>
 <strong>
  AI Usage in the Recruitment Process
  <br/>
  <br/>
 </strong>
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 <br/>
 <br/>
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 <br/>
 <br/>
 Requisition ID: 443279 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 <br/>
 <br/>
</div>


Giza Systems EG

<div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><p>The SAP Consultant is responsible for providing expert guidance and technical support in the implementation, configuration, and optimization of SAP enterprise resource planning (ERP) systems. This role bridges the gap between business requirements and technical solutions, ensuring that SAP systems are effectively deployed to meet organizational objectives. The SAP Consultant works collaboratively with business stakeholders and external vendors to deliver high-quality solutions that enhance operational efficiency and support business growth.</p>
<ul>
<li><p>Implement and configure SAP systems in alignment with business requirements and best practices.</p>
</li>
<li><p>Analyze existing business processes and design optimized SAP-enabled solutions.</p>
</li>
<li><p>Manage and support all phases of the project implementation lifecycle, including planning, execution, testing, deployment, and post-go-live support.</p>
</li>
<li><p>Provide end-user training, documentation, and ongoing functional support to ensure effective system adoption and performance.</p>
</li>
<li>Apply strong interpersonal and communication skills to build collaborative relationships and effectively manage stakeholder expectations.</li>
<li>Understanding of business processes, organizational structures, and industry practices.</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Personal Skills</b></h4>
<p></p><div><ul><li><p>Demonstrate excellent verbal and written communication skills to engage with business stakeholders and project management teams effectively.</p>
</li>
<li><p>Translate complex technical concepts into clear business language, and articulate business requirements in technical terms.</p>
</li>
<li><p>Exhibit strong interpersonal skills to build effective working relationships across cross-functional teams.</p>
</li>
<li>Flexibility to respond to changing requirements and business priorities.</li>
<li>Ability to work effectively with cross-functional teams and stakeholders.</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Technical Skills</b></h4><br>
<p></p><div><p><br>
<br>
Demonstrate in-depth knowledge of SAP FICO, SF, MM, and BASIS modules, with proven expertise in module-specific configuration, customization, and best practices.<br>
<br>
Utilize SAP tools and utilities effectively for system configuration, testing, troubleshooting, and issue resolution.<br>
<br>
Possess hands-on experience with SAP S/4HANA, including implementation and operational support, which is mandatory.<br>
<br>
Deep knowledge of SAP systems, modules, and configuration capabilities.
<br>
Ability to analyze complex issues and develop effective solutions</p></div></div><p></p>
<br><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Cairo, Egypt</div>
</div><div><div>Company Industry</div>
<div>IT Services</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Other</div>
</div><div><div>Job Division</div>
<div>LABs<br>
Operational</div></div></div>
<br><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid Career</div>
</div><div><div>Degree</div>
<div>Bachelor's degree</div></div></div>

SAP Consultant

Capgemini

<div><div><div><p>Cairo</p><div>
Lead Data Migration Consultant</div><p>
</p></div></div><div></div><div><div><div><div><div><p>
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you&rsquo;d like, where you&rsquo;ll be supported and inspired by a collaborative community of colleagues around the world, and where you&rsquo;ll be able to reimagine what&rsquo;s possible. Join us and help the world&rsquo;s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
</p><div><div><div><div><b>Role Overview</b></div></div><div><p>
We are recruiting talented and motivated individuals to join our team delivering data projects for clients across the globe. As a lead data migration consultant at Syniti, you will be responsible for managing a team of migration consultants on all aspects of data work for a process area/workstream. You will work closely with functional consultants and key customer resources, gathering requirements through workshops, building conversion objects, and driving your team&rsquo;s value through all data project phases. You will be responsible for making sure that your team uses your data skills and the Syniti data management platform to assess and iterate through design, build, and deployment, ensuring that the highest customer value is derived from your assigned objects. As a lead member of a Syniti Data Migration team, you will execute against the best practices for successful business transformation and become skilled in the strongest platform to meet all of our customer&rsquo;s needs.</p></div></div><div><div><div><b>
Your Role</b></div></div><div><p>
WHAT YOU WILL DO</p><p>
After an initial training period, a Lead Data Migration Consultant will be expected to:</p><ul><li>
Demonstrate a strong understanding of Syniti&rsquo;s Data Migration methodology.</li><li>
Demonstrate strong proficiency in Syniti&rsquo;s tools, working to prescribed development standards.</li><li>
Good understanding of business processes for one or more assigned functional area, and the ability to quickly learn about new areas.</li><li>
Effectively manage a small team of data migration consultants, to meet assigned responsibilities against the overall project plan.</li><li>
Demonstrate a strong knowledge of underlying technical data structures and definitions of assigned functional process area.</li><li>
Develop data migration rules and reports in the Syniti&rsquo;s tools as per supplied specification.</li><li>
Evaluate and contribute to ongoing data migration design for assigned process area through data analysis, reporting and collaboration with on-site Syniti and client colleagues.</li><li>
Create and maintain data load programs.</li><li>
Maintain related documentation and clearly communicate status to Syniti Team Leadership and customer PMO.</li><li>
Execution of end-to-end data loads and reconciliations.</li><li>
Support and mentor junior colleagues.</li></ul></div></div><div><div><div><b>
Your Profile</b></div></div><div><p>
WHAT IT TAKES</p><ul><li>
Degree level qualification in Computer Science (or other technology related field).</li><li>
6+ Years' experience in ETL / Data Migration / Data Quality / Data Analysis.</li><li>
Experience managing resources to deliver a collective goal/responsibility.</li><li>
Functional ERP experience.</li><li>
Project experience across multiple ERP implementations.</li><li>
Database experience - SQL Server, Oracle etc.</li><li>
Customer facing skills.</li><li>
Excellent English written and verbal communication skills.</li></ul></div></div></div><p>
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of &euro;22.1 billion.<br>
Make it real | www.capgemini.com</p></div></div><div><div><div>
<div><div>Ref. code</div><div>
358477-en_US</div></div><div><div>
Posted on</div><div>
14 Dec 2025</div></div><div><div>
Experience level</div><div>
Experienced Professionals</div></div><div><div>
Contract type</div><div>
Permanent</div></div><div><div>
Location</div><div>
Cairo</div></div><div><div>
Business unit</div><div>
I and D Global Business Line</div></div><div><div>
Brand</div><div>
Capgemini</div></div><div><div>
Professional communities</div><div>
Data &amp; AI</div></div></div></div></div></div></div></div></div><p></p>

Lead Data Migration Consultant

DXC Technology

<ul><div><b>Job ID:</b> 51562447</div>
<div><b>Location:</b> Cairo, Egypt</div>
<div><b>Category:</b> Software Engineering</div>
<div><b>Employment Type:</b> Full time</div></ul>
<br><div><p><b>Job Description:</b></p>
<div><div><p><b>Job Description &ndash; SAP HCM Consultant</b></p></div><br>
<p></p><div><p><b>Job Summary</b></p>
</div><div><p>The SAP HCM Consultant is responsible for the <b>design, implementation, and support</b> of SAP Human Capital Management solutions in alignment with HR and business requirements. This role covers both <b>core HR processes and talent management</b> while ensuring compliance with statutory and organizational policies.</p>
</div><div><p>The consultant must bring deep expertise across <b>Organizational Management, Personnel Administration, Time Management, Payroll, Learning, and Talent Development</b>, as well as strong knowledge of integration with <b>Finance, SuccessFactors, and other enterprise systems</b>.</p></div><br>
<p></p><div><p><b>Key Process Knowledge</b></p>
</div><div><p>The consultant must demonstrate expertise in the following areas:</p>
</div><div><ul><li><p><b>Organizational Management (OM)</b> &ndash; Enterprise structure, positions, jobs, and reporting relationships.</p>
</li></ul></div><div><ul><li><p><b>Personnel Administration (PA)</b> &ndash; Employee lifecycle processes (hire-to-retire), employee master data, contracts, and benefits.</p>
</li></ul></div><div><ul><li><p><b>Time Management</b> &ndash; Work schedules, attendance, absence management, leave quotas, and time evaluation.</p>
</li></ul></div><div><ul><li><p><b>Payroll</b> &ndash; Payroll schema, rules, wage types, deductions, statutory compliance, and off-cycle payroll.</p>
</li></ul></div><div><ul><li><p><b>Compensation Management</b> &ndash; Pay structure, benefits, bonuses, and rewards administration.</p>
</li></ul></div><div><ul><li><p><b>Learning &amp; Development (L&amp;D)</b> &ndash; Training management, skills tracking, and employee development planning.</p>
</li></ul></div><div><ul><li><p><b>Talent Management</b> &ndash; Recruitment, performance management, succession planning, and career development.</p>
</li></ul></div><div><ul><li><p><b>ESS/MSS (Employee &amp; Manager Self-Service)</b> &ndash; Portal and Fiori apps for HR self-services.</p>
</li></ul></div><div><ul><li><p><b>Integration</b> &ndash; SAP HCM with <b>Finance, SuccessFactors, SAP Payroll Control Center, and external payroll/benefits providers</b>.</p>
</li></ul></div><div><ul><li><p><b>Compliance</b> &ndash; Local labor laws, tax rules, reporting, and audit requirements.</p></li><br>
</ul></div></div><p></p><div><div><p><b>Key Responsibilities</b></p>
</div><div><ul><li><p>Conduct <b>requirements gathering workshops</b> with HR and business stakeholders.</p>
</li></ul></div><div><ul><li><p>Configure SAP HCM modules covering <b>OM, PA, Time, Payroll, and Talent Management</b>.</p>
</li></ul></div><div><ul><li><p>Support <b>ESS/MSS implementations</b> to enable HR digitalization.</p>
</li></ul></div><div><ul><li><p>Collaborate with <b>SAP SuccessFactors consultants</b> for hybrid HCM landscapes.</p>
</li></ul></div><div><ul><li><p>Design <b>integration points</b> with Payroll, Finance, and third-party HR solutions.</p>
</li></ul></div><div><ul><li><p>Provide <b>user training, documentation, and change management</b> support.</p>
</li></ul></div><div><ul><li><p>Lead <b>payroll testing and parallel runs</b> to ensure accurate and compliant payroll execution.</p>
</li></ul></div><div><ul><li><p>Deliver <b>statutory and compliance reports</b> (social insurance, taxation, labor laws).</p>
</li></ul></div><div><ul><li><p>Optimize HR processes through <b>automation, workflows, and Fiori applications</b>.</p>
</li></ul></div><div><ul><li><p>Provide <b>post-go-live support and enhancements</b>.</p></li><br>
</ul></div><p></p><div><p><b>Required Qualifications &amp; Skills</b></p>
</div><div><p><b>Education &amp; Certifications</b></p>
</div><div><ul><li><p>Bachelor&rsquo;s degree in HR, Business Administration, or Information Systems.</p>
</li></ul></div><div><ul><li><p>SAP Certified Application Associate &ndash; <b>SAP HCM (ERP) and/or SAP SuccessFactors</b> (preferred).</p>
</li></ul></div><div><p><b>Experience</b></p>
</div><div><ul><li><p>7&ndash;10 years of SAP HCM experience with <b>full lifecycle implementations</b>.</p>
</li></ul></div><div><ul><li><p>Strong expertise in <b>Payroll, Time, and Personnel Administration</b>.</p>
</li></ul></div></div><div><div><ul><li><p>Hands-on experience with <b>integration to SAP SuccessFactors and Finance</b>.</p>
</li></ul></div><div><ul><li><p>Experience in <b>multi-country payroll implementations</b> (preferred).</p>
</li></ul></div><div><p><b>Technical &amp; Functional Skills</b></p>
</div><div><ul><li><p>Deep configuration knowledge in <b>OM, PA, Time, Payroll, and ESS/MSS</b>.</p>
</li></ul></div><div><ul><li><p>Knowledge of <b>SAP Payroll Control Center and Fiori apps</b>.</p>
</li></ul></div><div><ul><li><p>Experience with <b>compliance reporting and statutory payroll rules</b>.</p>
</li></ul></div><div><ul><li><p>Familiarity with <b>cloud integration middleware</b> (e.g., CPI, PI/PO).</p>
</li></ul></div><div><p><b>Soft Skills</b></p>
</div><div><ul><li><p>Strong stakeholder management with <b>HR business teams</b>.</p>
</li></ul></div><div><ul><li><p>Analytical problem-solving skills for <b>HR/payroll issues</b>.</p>
</li></ul></div><div><ul><li><p>Effective communicator with ability to explain <b>HR processes in business terms</b>.</p>
</li></ul></div><div><ul><li><p>Strong focus on <b>data accuracy, compliance, and user adoption</b>.</p></li><br>
</ul></div></div><p></p><p>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.</p>
<div><b>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.</b><div></div><b><i>
.</i></b></div></div>

RR-0262141 - SAP HCM (Offshore)_Egypt

Bupa

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Business Partnerships Consultant -FTC
  <br/>
  <br/>
 </strong>
 <strong>
  Cairo, Egypt
  <br/>
  <br/>
 </strong>
 <strong>
  Full time hours &ndash; Hybrid working available
  <br/>
  <br/>
 </strong>
 <strong>
  Rota between 7am and 7pm with occasional weekend and Public Holiday working
  <br/>
  <br/>
 </strong>
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 <br/>
 <br/>
 Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
 <br/>
 <br/>
 <strong>
  We Make Health Happen
  <br/>
  <br/>
 </strong>
 As a Business Partnerships Support Consultant, you will deliver an exceptional customer experience for our Corporate customers, responding to contacts from Group Secretaries and Intermediaries and deliver the highest level of customer care by creating extraordinary relationships resulting in good business retention and expansion.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to all incoming queries from Group Secretaries/Intermediaries by email including proactive outbound emails.
  </li>
  <li>
   Take end to end ownership of the investigation and resolution of escalations and issues. You will be required to liaise, negotiate and co-ordinate with other teams to ensure a customer focused resolution identifying issues and trends, recommending solutions within agreed authority limits.
  </li>
  <li>
   Work closely with internal teams such as Corporate Sales, New Business, Finance and Claims to ensure a smooth customer journey.
  </li>
  <li>
   Complete all related customer administration such as maintaining and updating customer records, onboarding members for key groups and carrying out membership changes mid-term or at point of renewal.
  </li>
  <li>
   Demonstrate flexibility by supporting the wider Business Partnerships operation at busy times.
  </li>
  <li>
   Develop effective working relationships with the Service Account Managers.
  </li>
  <li>
   Support and train new joiners in the team depending on experience and knowledge.
  </li>
  <li>
   Pro-actively encourage and promote self service options available.
  </li>
  <li>
   Participate in and contribute to regular 121s and team meetings with your Manager and take ownership of your personal development.
  </li>
  <li>
   Be a role model for the team demonstrating outstanding values and performance.
  </li>
  <li>
   Be an advocate for change. Contribute to the continuous improvement process by putting forward ideas for improvement and making a contribution to focus groups.
  </li>
  <li>
   Proactively report any trends from brokers/groups to support the account managers in managing their portfolios of global Intermediary network and corporate schemes; retaining, maintaining and expanding business in line with agreed targets.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrate fluency in English
  </li>
  <li>
   Hold a bachelors degree from a medical university
  </li>
  <li>
   Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
  </li>
  <li>
   Previous experience in a medical field.
  </li>
  <li>
   Experience in Claims, Sales or Renewals would be beneficial.
  </li>
  <li>
   Highly customer focussed.
  </li>
  <li>
   Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
  </li>
  <li>
   A good understanding of Bupa Global processes and systems.
  </li>
  <li>
   Good understanding of complaint handling processes.
  </li>
  <li>
   Experience of working in another Bupa Global Operational department is preferable.
  </li>
  <li>
   Able to manage own workloads and build effective relationships.
  </li>
  <li>
   Good organisational, planning and time management skills.
  </li>
  <li>
   Good written communication, a high level of assertiveness and an excellent telephone manner.
  </li>
  <li>
   Good problem solving and analysis and using your network to assist in fixing issues.
  </li>
  <li>
   Experience of managing your own portfolio and face to face contact with your customers.
  </li>
  <li>
   An ability to speak a second language would be an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Bupa?
  <br/>
  <br/>
 </strong>
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 <br/>
 <br/>
 Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
 <br/>
 <br/>
 <strong>
  Time Type
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Job Area
  <br/>
  <br/>
 </strong>
 Business Development
 <br/>
 <br/>
 Locations:
 <br/>
 <br/>
 Egypt - Cairo
</div>


Business Partnerships Consultant (Secondment)

<div><p>Job Description:</p><p><b>
Business Partnerships Consultant -FTC</b></p>
<p><b>Cairo, Egypt</b></p>
<p><b>Full time hours - Hybrid working available
</b></p><p><b>Rota between 7am and 7pm with occasional weekend and Public Holiday working</b></p>
<p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.</p><p>
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p>
<p><b>We make health happen:</b></p><p>
As a Business Partnerships Support Consultant, you will deliver an exceptional customer experience for our Corporate customers, responding to contacts from Group Secretaries and Intermediaries and deliver the highest level of customer care by creating extraordinary relationships resulting in good business retention and expansion.</p>
<p><b>What you will do</b></p><ul><li><p>
Respond to all incoming queries from Group Secretaries/Intermediaries by email including proactive outbound emails.</p></li><li><p>
Take end to end ownership of the investigation and resolution of escalations and issues. You will be required to liaise, negotiate and co-ordinate with other teams to ensure a customer focused resolution identifying issues and trends, recommending solutions within agreed authority limits.</p></li><li><p>
Work closely with internal teams such as Corporate Sales, New Business, Finance and Claims to ensure a smooth customer journey.</p></li><li><p>
Complete all related customer administration such as maintaining and updating customer records, onboarding members for key groups and carrying out membership changes mid-term or at point of renewal.</p></li><li><p>
Demonstrate flexibility by supporting the wider Business Partnerships operation at busy times.</p></li><li><p>
Develop effective working relationships with the Service Account Managers.</p></li><li><p>
Support and train new joiners in the team depending on experience and knowledge.</p></li><li><p>
Pro-actively encourage and promote self service options available.</p></li><li><p>
Participate in and contribute to regular 121s and team meetings with your Manager and take ownership of your personal development.</p></li><li><p>
Be a role model for the team demonstrating outstanding values and performance.</p></li><li><p>
Be an advocate for change. Contribute to the continuous improvement process by putting forward ideas for improvement and making a contribution to focus groups.</p></li><li><p>
Proactively report any trends from brokers/groups to support the account managers in managing their portfolios of global Intermediary network and corporate schemes; retaining, maintaining and expanding business in line with agreed targets.</p></li>
</ul><p><b>What you will bring</b></p><ul><li><p>
Demonstrate fluency in English</p></li><li><p>
Hold a bachelors degree from a medical university</p></li><li><p>
Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.</p></li><li><p>
Previous experience in a medical field.</p></li><li><p>
Experience in Claims, Sales or Renewals would be beneficial.</p></li><li><p>
Highly customer focussed.</p></li><li><p>
Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.</p></li><li><p>
A good understanding of Bupa Global processes and systems.</p></li><li><p>
Good understanding of complaint handling processes.</p></li><li><p>
Experience of working in another Bupa Global Operational department is preferable.</p></li><li><p>
Able to manage own workloads and build effective relationships.</p></li><li><p>
Good organisational, planning and time management skills.</p></li><li><p>
Good written communication, a high level of assertiveness and an excellent telephone manner.</p></li><li><p>
Good problem solving and analysis and using your network to assist in fixing issues.</p></li><li><p>
Experience of managing your own portfolio and face to face contact with your customers.</p></li><li><p>
An ability to speak a second language would be an advantage.</p></li>
</ul><p><b>Why Bupa?</b></p><p>
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.</p>
<p>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p>
<p>Time Type:</p>
Full time<p>
Job Area:</p>
Business Development<p>
Locations:</p>
Egypt - Cairo</div>

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