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business solutions support engineer

Vodafone

<div>
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
 
 
 
 Role Profile:
 
 
 
 <ul>
 <li>
 Represent the technical focal point for local customers along with our international partners customers
 </li>
 <li>
 Handle the day-to-day interactions related to fixed solutions trouble tickets (TT) received via different channels either calls or mails or automatically created by the system in a professional way considering resolution SL., setting priority for long durations TTs and repeated TTs
 </li>
 <li>
 Follow all the troubleshooting steps isolating the issue and escalate them to the concerned parties in order to solve these problems according to the SLA
 </li>
 <li>
 Act as &ldquo;service manager&rdquo; for high value customers
 </li>
 <li>
 Provide the customers with a world class standard of support
 </li>
 <li>
 Accountable for monthly operational reports for different fixed solutions services
 </li>
 <li>
 Work on shift basis
 
 
 
 </li>
 </ul>
 
 Core Competencies, Knowledge &amp; Experience:
 
 
 
 <ul>
 <li>
 Minimum 1 year experience in Enterprise Network Field experience
 </li>
 <li>
 Excellent written and spoken English
 </li>
 <li>
 Excellent communication and negotiation skills
 </li>
 <li>
 Energetic, self-motivated, and able to work under pressure
 </li>
 <li>
 Strong team player, able to collaborate effectively with colleagues
 </li>
 <li>
 Graduated from Communication Engineering or Computer Science year 2018 or above
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
 
 
 
 Who We Are
 
 
 
 We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
 
 
 Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
 
 
 If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
 
 
 Together we can.
</div>

Business Solutions Support Engineer

sonnen Egypt

<div>
 
 Standort
 
 
 
 Cairo, EG
 
 
 
 Stellen-ID
 
 : 4758
 
 
 Join the energy revolution with #teamsonnen!
 
 
 At sonnen, we&rsquo;re driven by a clear goal: creating a future powered by clean, affordable energy for everyone. That&rsquo;s why we make our customers independent &ndash; not only from fossil fuels, but also from rising electricity costs.
 
 
 The key to this independence is our intelligent, all-in-one energy system. It combines solar panels, battery storage, energy tariffs, and wallboxes &ndash; all developed and manufactured in Germany.
 
 
 As the first and only provider in Germany, we also connect thousands of home batteries into one shared network: the sonnenVPP, our industry-leading virtual power plant.
 
 
 In short: every day, we&rsquo;re working to shape the energy future. And we&rsquo;d be thrilled to have you join us!
 
 
 We are seeking a Data Engineer (m/f/d) to join our team and play a pivotal role in enabling our Business Intelligence and Data Science teams. As a Data Engineer, you will be responsible for maintaining and enhancing our AWS-based analytics platform, provisioning data from various sources, and enabling the development and stable operation of analytical solutions. We&rsquo;re looking for someone who shares our values, who isn&rsquo;t afraid to challenge existing processes, and who would like to work on innovative solutions in a fast-moving environment. If this sounds like you, then don&rsquo;t hesitate to get in touch.
 
 
 
 What you will do to help drive the energy transition:
 
 
 
 <ul>
 <li>
 (Senior) Define and design the architecture of our analytics platform, ensuring scalability, performance, and reliability.
 </li>
 <li>
 You design and build scalable data pipelines, ETL processes, and data lake and data warehousing solutions to support our analytics solutions.
 </li>
 <li>
 You develop and maintain data integration processes with a variety of structured and unstructured data sources.
 </li>
 <li>
 You implement, test, and maintain infrastructural components of sonnen&rsquo;s analytics platform and deploy and maintain data models.
 </li>
 <li>
 You implement data quality checks and monitoring mechanisms to ensure accuracy, completeness, and consistency of data.
 </li>
 <li>
 You define coding principles and support data scientists and analysts in implementing algorithms into operational solutions.
 </li>
 <li>
 Adhere to stringent quality assurance and documentation standards, utilizing version control and code repositories such as Gitlab.
 </li>
 <li>
 You stay up to date with emerging trends and technologies in data engineering and assess their potential applications to our business needs.
 </li>
 <li>
 (Senior) Share your knowledge by coaching/pair coding with more junior engineers.
 
 
 </li>
 </ul>
 
 What You Will Need On That Journey
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science or a related technical field.
 </li>
 <li>
 +3 years of relevant employment experience in roles such as Data Scientist, Data Engineer, or Data Architect.
 </li>
 <li>
 +3 years of experience with ETL tools, Data Modeling, and Data Architecture.
 </li>
 <li>
 Experience with Big Data technologies such as Hadoop, Hive, and Spark.
 </li>
 <li>
 Ability to translate organizational goals into technical solutions.
 </li>
 <li>
 Experience with Infrastructure as Code (experience in Terraform and Ansible are a plus).
 </li>
 <li>
 Proficiency in Python, SQL, and NoSQL.
 </li>
 <li>
 Excellent communication and project management skills.
 
 
 </li>
 </ul>
 
 Stellensegment:
 
 Computer Science, Data Warehouse, Quality Assurance, Project Manager, Business Intelligence, Technology
</div>

Data Engineer (m/f/d)

ICPM

<div>
 
 
 Company description
 
 
 
 ICPM one of bin laden companies group in Egypt which products all materials for construction projects like aluminum, glass, wooden, precast, cements products, metal and steel, ready mix concrete.
 
 
 
 
 
 
 Job Purpose
 
 
 
 Responsible for generating sales, managing client accounts, and providing technical expertise in aluminum and glass fa&ccedil;ade systems. The Senior Sales Engineer ensures that customer requirements are fully met with optimized technical and commercial solutions, while achieving company sales targets and expanding market presence.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1- Sales &amp; Business Development
 
 
 <ul>
 <li>
 Identify and pursue new business opportunities in fa&ccedil;ade, curtain wall, cladding, and glazing projects.
 </li>
 <li>
 Build and maintain strong relationships with consultants, architects, contractors, and developers.
 </li>
 <li>
 Achieve assigned sales targets and contribute to revenue growth.
 </li>
 </ul>
 
 
 
 
 
 2- Technical Support &amp; Consultation
 
 
 <ul>
 <li>
 Understand project specifications and recommend appropriate aluminum and glass fa&ccedil;ade solutions.
 </li>
 <li>
 Provide technical presentations, product samples, and design proposals.
 </li>
 <li>
 Coordinate with engineering and design teams for customized solutions.
 </li>
 </ul>
 
 
 
 
 
 3- Project &amp; Account Management
 
 
 <ul>
 <li>
 Prepare and negotiate quotations, tenders, and contracts.
 </li>
 <li>
 Manage key accounts and ensure long-term client satisfaction.
 </li>
 </ul>
 
 
 
 
 
 4- Market &amp; Strategy Development
 
 
 <ul>
 <li>
 Monitor market trends, competitor offerings, and pricing strategies.
 </li>
 <li>
 Provide input on product development and market expansion.
 </li>
 <li>
 Support marketing initiatives such as exhibitions, seminars, and presentations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering, Architecture, or related field with minimum general grade good&gt;
 </li>
 <li>
 5&ndash;8 years of experience in sales of aluminum &amp; glass fa&ccedil;ades, curtain walls, cladding, or construction-related systems.
 </li>
 <li>
 Strong technical knowledge of fa&ccedil;ade systems, glazing, aluminum profiles, and installation methods.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Proven track record of managing large-scale fa&ccedil;ade projects.
 </li>
 <li>
 Proficiency in MS Office; knowledge of AutoCAD or fa&ccedil;ade design software is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Sales and negotiation expertise
 </li>
 <li>
 Deep technical knowledge of fa&ccedil;ade and glazing systems
 </li>
 <li>
 Project management and coordination skills
 </li>
 <li>
 Strong client relationship management
 </li>
 <li>
 Market awareness and business acumen
 </li>
 </ul>
</div>

Aluminum and glass façade senior sales engineer

COA Holding Company

<div>
 
 Job Title
 
 
 
 
 AI &amp; Automation Engineer
 
 
 
 
 Location:
 
 Hybrid &ndash; Hyde Park Office
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Experience Level:
 
 2+ Years
 
 
 
 Job Overview
 
 
 
 COA is seeking an experienced
 
 AI &amp; Automation Engineer
 
 with a strong background in marketing automation, CRM systems, and AI-driven workflows. This role will focus on scaling customer engagement, optimizing marketing and sales funnels, and improving operational efficiency through automation and intelligent systems.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement automation for marketing workflows, CRM pipelines, and lead management
 </li>
 <li>
 Integrate CRM systems with marketing platforms, including ad platforms, lead forms, booking systems, and funnels
 </li>
 <li>
 Automate email campaigns, WhatsApp follow-ups, notifications, and trigger-based workflows
 </li>
 <li>
 Build AI-powered solutions such as chatbots, customer segmentation models, and data enrichment processes
 </li>
 <li>
 Develop dashboards and reports to track leads, conversions, and campaign performance
 </li>
 <li>
 Analyze funnels, identify gaps, and implement data-driven optimization strategies
 </li>
 <li>
 Maintain stable automation environments using best practices in incident and change management
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 2+ years of experience in automation, RPA, CRM engineering, or marketing technology
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Hands-on experience with CRM platforms such as HubSpot, Salesforce, Zoho, Odoo, or similar
 </li>
 <li>
 Experience integrating marketing platforms (Meta Ads, Google Ads, LinkedIn Lead Forms, landing pages)
 </li>
 <li>
 Strong knowledge of automation tools (Zapier, n8n, Make, UiPath, Power Automate)
 </li>
 <li>
 Proficiency in Python or JavaScript
 </li>
 <li>
 Solid understanding of marketing funnels, customer journeys, and CRM data flows
 
 
 </li>
 </ul>
 
 Other Skills
 
 
 
 <ul>
 <li>
 Strong analytical and troubleshooting abilities
 </li>
 <li>
 Fluent in English
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Experience building AI chatbots for lead qualification or customer support
 </li>
 <li>
 Basic cloud knowledge (AWS, Azure, or GCP)
 </li>
 <li>
 Experience integrating ERP, POS, or payment systems with CRM platforms
 
 
 </li>
 </ul>
 
 Why Join COA?
 
 
 
 <ul>
 <li>
 Work on high-impact AI and automation initiatives
 </li>
 <li>
 Collaborate closely with marketing, sales, and business teams
 </li>
 <li>
 Drive real business outcomes by reducing manual work
 </li>
 <li>
 Be part of a forward-thinking organization with a hybrid work environment
 </li>
 </ul>
</div>

AI &  Automation Engineer

<div>
 
 Standort
 
 
 
 Cairo, EG
 
 
 
 Stellen-ID
 
 : 5268
 
 
 Join the energy revolution with #teamsonnen!
 
 
 At sonnen, we&rsquo;re driven by a clear goal: creating a future powered by clean, affordable energy for everyone. That&rsquo;s why we make our customers independent &ndash; not only from fossil fuels, but also from rising electricity costs.
 
 
 The key to this independence is our intelligent, all-in-one energy system. It combines solar panels, battery storage, energy tariffs, and wallboxes &ndash; all developed and manufactured in Germany.
 
 
 As the first and only provider in Germany, we also connect thousands of home batteries into one shared network: the sonnenVPP, our industry-leading virtual power plant.
 
 
 In short: every day, we&rsquo;re working to shape the energy future. And we&rsquo;d be thrilled to have you join us!
 
 
 We are seeking for a Data Engineer who will empower sonnen&rsquo;s business with data-driven insights, services and products with the help of sonnen&rsquo;s AWS-based analytics platform and by provisioning data from various sources from within and outside the company.
 
 
 We&rsquo;re looking for someone who shares our values, who isn&rsquo;t afraid to challenge existing processes, and who would like to work on innovative solutions in a fast-moving environment. If this sounds like you, then don&rsquo;t hesitate to get in touch.
 
 
 
 What you will do to help drive the energy transition:
 
 
 
 <ul>
 <li>
 You develop and maintain data analysis processes with a variety of structured and unstructured data sources.
 </li>
 <li>
 You implement, test, and maintain infrastructural components of sonnen&rsquo;s analytics platform and deploy and maintain data models.
 </li>
 <li>
 You implement data quality checks and monitoring mechanisms to ensure accuracy, completeness, and consistency of data.
 </li>
 <li>
 You collaborate with the business SMEs and stakeholders to understand their data requirements and support their analysis and modeling needs.
 </li>
 <li>
 You adhere to stringent quality assurance and documentation standards using version control and code repositories (e.g., Gitlab).
 </li>
 <li>
 You stay up-to-date with emerging trends and technologies in data engineering, and assess their potential applications to our business needs.
 
 
 </li>
 </ul>
 
 What You Will Need On That Journey
 
 
 
 <ul>
 <li>
 You hold a bachelor&rsquo;s degree in Computer Science or a related technical field
 </li>
 <li>
 You have 3+ years of relevant employment experience (Data Scientist, Engineer or Architect)
 </li>
 <li>
 You have experience with data architecture and warehousing solutions (e.g. AWS Redshift, Databricks)
 </li>
 <li>
 You continue to enhance the existing platform, creating the technical foundation for scalable processes. Both data and result quality are important to you.
 </li>
 <li>
 You have good knowledge of Python, Pandas, SQL, NoSQL, RestAPI
 </li>
 <li>
 You are fluent in English. German is a plus.
 
 
 </li>
 </ul>
 
 Stellensegment:
 
 Computer Science, Quality Assurance, SQL, Database, Technology
</div>

Data Engineer (m/w/d)

Procore Technologies

<div>
 
 Job Ad
 
 
 
 We&rsquo;re looking for
 
 Senior Software Engineer - Frontend
 
 to join Procore&rsquo;s Engineering team. In this role, you&rsquo;ll join our highly collaborative Product and Engineering organization to drive the technical direction of our projects.
 
 
 As a
 
 Senior Software Engineer - Frontend
 
 , you&rsquo;ll be responsible for designing, building and shipping software using your analytic, pragmatism, and engineering skills to provide solutions adopted by Procore Engineering teams. If you have a passion for solving complex problems unique to running large, highly scalable, resilient systems, we would love for you to join us!
 
 
 This position will report to an Engineering Manager and will be
 
 based in our Cairo, Egypt
 
 location. We&rsquo;re looking for someone to join our team immediately.
 
 
 
 What you&rsquo;ll do:
 
 
 
 <ul>
 <li>
 Write a highly performant code that minimizes payload size and deferred scripts while consuming the lowest possible amount of resources
 </li>
 <li>
 Participate in designing and building a system that is aligned with Procore&rsquo;s technical vision of a service-oriented architecture
 </li>
 <li>
 Collaborate with Engineering, Product, and UX to design and build solutions that delight users and solve critical business problems
 </li>
 <li>
 Experience with development in Docker, AWS, and front-end microservice environments
 </li>
 <li>
 Serve as mentor to junior Engineers on team
 
 
 </li>
 </ul>
 
 What we&rsquo;re looking for:
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science, a related field, or comparable work experience
 </li>
 <li>
 5+ years experience in software engineering fundamentals, Test Driven Development and Design principles (React JS, TypeScript, JavaScript and Backend Knowledge preferred)
 </li>
 <li>
 Experience designing and building software in a Service-Oriented Architecture
 </li>
 <li>
 Understanding the tradeoffs between short-term and long-term goals and balancing immediate needs with strategic initiatives
 </li>
 <li>
 Track record of anticipating technical problems that will fall out of major projects and designing solutions to overcome those problems
 </li>
 <li>
 Strong experience documenting and bringing team clarity to complex solutions
 </li>
 <li>
 Time-honed expertise with modern web development across the entire spectrum of development, testing, staging, deploying, and monitoring
 </li>
 <li>
 A curious mind that is driven to innovate and solve customer problems
 </li>
 </ul>
</div>

Senior Software Engineer - Frontend

Living Stones Group

<div>
 
 
 IT Support Engineer
 
 
 
 
 
 
 
 Highlight:
 
 The IT Support Engineer (L1) holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries and regions. LSG is a global company that supports clients with remote and on-prem solutions.
 
 
 
 
 
 
 Hours:
 
 This position is a full-time 40-hour per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
 
 
 
 
 
 
 
 Main Responsibilities for this Position:
 
 
 
 <ul>
 <li>
 Knowledge of system security (e.g., intrusion detection systems) and data backup and recovery. &nbsp;
 </li>
 <li>
 Maintains and administers computer networks and related computing environments. &nbsp;
 </li>
 <li>
 Has Hands-on experience in networking, routing, and switching. &nbsp;
 </li>
 <li>
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. &nbsp;
 </li>
 <li>
 Manage file servers and printer servers. &nbsp;
 </li>
 <li>
 Manage hardware and software assets. &nbsp;
 </li>
 <li>
 Ability to create accurate network diagrams and documentation for designing and planning network communication systems. &nbsp;
 </li>
 <li>
 Handling Outlook and mailbox-related issues &nbsp;
 </li>
 <li>
 Walk customers through installing applications and computer peripherals. &nbsp;
 </li>
 <li>
 Ask targeted questions to diagnose problems. &nbsp;
 </li>
 <li>
 Conduct remote troubleshooting. &nbsp;
 </li>
 <li>
 Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role &nbsp;
 </li>
 <li>
 Hands-on experience with Windows/Linux OS environments
 </li>
 </ul>
 
 
 
 
 
 
 Language Skills:
 
 
 
 <ul>
 <li>
 Fluent and competent on a professional level, both verbally and written, in Arabic and English.
 </li>
 </ul>
 
 &nbsp;&nbsp;
 
 
 
 
 Requirements:
 
 
 
 &nbsp;
 
 
 
 &nbsp;
 
 <ul>
 <li>
 
 Very good internet connectivity from remote work location.
 
 </li>
 <li>
 
 Degree in computer science or information technology.
 
 </li>
 <li>
 
 CCNA certification is required. Microsoft, Linux, or Cisco certifications are advantageous. &nbsp; &nbsp;
 
 </li>
 <li>
 
 Prior experience in tech support, desktop support, or a similar role. &nbsp;
 
 </li>
 <li>
 
 Proficiency in the following areas of technical support:
 
 </li>
 </ul>
 
 
 -Microsoft 365, including Outlook, SharePoint, OneDrive, Security and MFA.
 
 
 
 
 -Windows/Mac and desktop support proficiency
 
 
 
 
 -Remote desktop applications and help desk software.
 
 
 
 
 -Active Directory (AD) and Identity
 
 
 
 
 -Networking and connectivity
 
 
 
 
 -MSP tools and methodology
 
 
 <ul>
 <li>
 
 Attention to detail and ability to follow standard operating procedures (SOP) with good documentation and problem-solving skills. &nbsp;
 
 </li>
 <li>
 
 Excellent interpersonal skills. &nbsp;
 
 </li>
 <li>
 Communication Skills: Ability to communicate technical information clearly, written and verbally, to non-technical stakeholders and collaborate effectively with team members.
 </li>
 </ul>
 
 
 
 
 
 
 Physical Ability:
 
 
 
 <ul>
 <li>
 Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
 </li>
 </ul>
 
 
 
 
 Please submit CV or submit questions to: people@livingstones.group
 
</div>

IT Support Engineer (L1)

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