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call center agent

Bab Al Shams Desert Resort

Overview Get AI-powered advice on this job and more exclusive features. Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture. About The Role The call center Agent will be the liaison between our company and its current and potential customers. Key Duties And Responsibilities <ul> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication "scripts" when handling different topics</li> <li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal/team qualitative and quantitative targets</li> </ul> Experience & Educational Requirements <ul> <li>High School Degree</li> <li>1+ year in a hotel reservations, call center, or customer service role (luxury experience is a plus).</li> <li>Familiarity with systems and practices</li> <li>Strong phone and verbal communication skills, along with active listening</li> <li>Track record of over-achieving quota</li> <li>Customer focus and adaptability to different personality types</li> <li>Ability to multitask, set priorities and manage time effectively</li> </ul> Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level <ul> <li>Entry level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> Referrals increase your chances of interviewing at Bab Al Shams Desert Resort by 2x Get notified about new Call Center Representative jobs in Dubai, Dubai, United Arab Emirates. Related opportunities <ul> <li>Customer Service Associate Retail M&S UAE</li> <li>Guest Experience Expert - Four Point by Sheraton Bur Dubai</li> <li>Guest Experience Expert - Ajman Saray, a Luxury Collection Resort</li> <li>Front Desk Agent - Guest Experience Expert</li> </ul> Dubai, Dubai, United Arab Emirates 20 hours ago

Call Center Agent

Alba Corporation

We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division. This role is ideal for someone with excellent communication skills, a persuasive approach, and a target-driven mindset. If you enjoy connecting with people and thrive in a fast-paced environment, we&rsquo;d love to hear from you. Key Responsibilities Outbound Calling &amp; Lead Engagement Make outbound calls to potential customers from internal lead databases. Present automotive services, offers, and vehicle options in a confident and professional manner. Understand client needs and offer relevant vehicle or service solutions. Book test drives, service appointments, or showroom visits. Maintain accurate logs of conversations, outcomes, and preferences in the CRM. Performance &amp; Reporting Meet daily and monthly KPIs related to calls, lead conversion, and bookings. Record all activities in the CRM platform. Provide feedback on script performance and lead engagement effectiveness. Collaboration &amp; Development Coordinate with sales and service teams for quality lead handling. Attend product and sales training sessions regularly. Stay informed about vehicle arrivals, promotions, and service packages. Requirements Experience in outbound calling, telesales, or similar roles (automotive industry preferred). Strong verbal communication and objection-handling skills. Fluency in English (Arabic is a plus). Familiarity with CRM tools and documentation processes. Positive attitude, target-oriented mindset, and ability to thrive under pressure. Compensation &amp; Benefits Base salary: AED 3,500/month Average monthly incentive: AED 1,500&ndash;5,000 based on KPIs Benefits include visa sponsorship (for eligible candidates), medical insurance, and ongoing training. Work Arrangement Type: Full-time, on-site Location: Dubai, UAE Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE. Why Join Us? Join a high-energy team in one of the UAE&rsquo;s most active industries. Access a transparent, performance-based incentive structure. Grow through continuous training and development programs. Be part of a results-driven company that values communication and teamwork. If you're ready to contribute to a fast-growing team and build a rewarding career&mdash;apply today.

Marriott International

<div>Additional Information 
Job Number26210053 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Tafaseel Group

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul> Requirements: <ul><li>Proven experience working in roles such as customer service, administrative support, or licensing support.</li><li>Minimum of 3 years in a customer service or call center role.</li><li>Excellent communication skills in English; Arabic speaker is required (additional languages are a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks efficiently.</li><li>Proficient in MS Office and CRM systems.</li><li>Flexible to work shifts, including weekends if required.</li></ul>

Call Center Agent - Sponsored Visa

Gargash Hospital

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 call center experience 
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 Jobseekers from any country 
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Call Centre Agent Job Location : Dubai, UAE Job Details : Should be a Diploma holder or bachelor s degree with prior experience in healthcare call centre set up. Should be flexible with rotation of shift work. Team player with work under pressure is much required. 
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Call Centre Agent

The urban Advisors LLC

Job TitleCall Center Agent &ndash; Real EstateLocationDubai, UAEJob TypeFull-timeJob SummaryWe are looking for a Call Center Agent to handle inbound and outbound calls related to real estate inquiries. The role involves qualifying leads, providing basic project information, scheduling site visits, and supporting the sales team to convert prospects into clients.Key ResponsibilitiesCall Handling &amp; Lead Management<ul><li>Handle inbound calls from property portals, ads, and marketing campaigns</li><li>Make outbound calls to generated leads and database clients</li><li>Qualify leads based on budget, location, property type, and buying timeline</li><li>Explain basic details of off-plan and ready properties</li><li>Schedule site visits, meetings, and follow-ups for sales consultants</li></ul>Customer Support<ul><li>Answer customer queries professionally and promptly</li><li>Maintain a positive, helpful, and persuasive communication style</li><li>Follow up with clients via calls, WhatsApp, SMS, and email</li></ul>CRM &amp; Reporting<ul><li>Update lead information accurately in the CRM system</li><li>Track call outcomes, follow-ups, and appointment status</li><li>Submit daily/weekly call and lead conversion reports</li></ul>Compliance &amp; Process<ul><li>Follow company scripts, call quality standards, and RERA compliance guidelines</li><li>Maintain confidentiality of client data</li></ul>Skills &amp; RequirementsRequired<ul><li>1&ndash;3 years experience in call center / telesales / real estate calling</li><li>Excellent English communication skills (Arabic/Hindi is a plus)</li><li>Strong persuasion and negotiation skills</li><li>Ability to handle high call volumes</li><li>Basic knowledge of Dubai real estate (off-plan, payment plans, commissions)</li><li>Familiar with CRM systems (HubSpot, Zoho, Salesforce, etc.)</li></ul>Preferred<ul><li>Experience with property portals (Bayut, Property Finder, Dubizzle)</li><li>Understanding of Dubai developers &amp; projects</li><li>Target-oriented mindset</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of calls made/received daily</li><li>Qualified leads generated</li><li>Appointments/site visits scheduled</li><li>Lead-to-appointment conversion ratio</li><li>Follow-up effectiveness</li></ul>Working Hours<ul><li>6 days a week</li><li>Shift-based (depending on campaign)</li></ul>Compensation &amp; Benefits<ul><li>Fixed salary + performance-based incentives</li><li>Visa &amp; medical insurance (as per UAE labor law)</li><li>Career growth into Sales Consultant / Relationship Manager roles</li></ul>Job Type: Full-timePay: AED1,000.00 - AED2,500.00 per month

VIP Luxury Homes Real Estate LLC

VIP Luxury Homes Real Estate LLC is seeking a motivated Call Center Real Estate Agent to join our growing team. The ideal candidate will handle inbound and outbound calls, assist clients with property inquiries, and support the sales team by generating and qualifying leads.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally</li><li>Contact potential clients and introduce available properties</li><li>Qualify leads and schedule appointments for the sales team</li><li>Maintain accurate client records and follow-ups</li><li>Provide excellent customer service and support</li></ul>Requirements:<ul><li>Experience in a call center or real estate is an advantage</li><li>Strong communication skills in English (additional languages are a plus)</li><li>Confident, persuasive, and customer-focused</li><li>Basic computer skills and CRM knowledge preferred</li></ul>What We Offer:<ul><li>Competitive salary and commission structure</li><li>Supportive and professional work environment</li><li>Growth opportunities within the real estate industry</li></ul>Job Type: Full-time

Call Center Real Estate Agent

Explore 567+ Call center agent in Charge Flowers And Plants Jobs In Dubai this January. Find roles across top companies and apply now to boost your career.

567 call center agent jobs IN Charge Flowers And Plants Jobs In Dubai

Call Center Agent

Call Center Agent

Call Center Agent

Call Center Agent - Sponsored Visa

Call Centre Agent

Call Centre Agent

Call Center Real Estate Agent