customer service representative Jobs in Lahore Pakistan

customer service representative

customer services representative Jobs in Lahore Pakistan

customer services representative

call center agent Jobs in Lahore Pakistan

call center agent

sales agent

call center agents Jobs in Lahore Pakistan

call center agents

call center agent night shift

D360T Connects

We strongly believe in growth, teamwork, and providing a comfortable environment where fresh talent can shine.Job Responsibilities:Generate business through cold calling and outbound sales to international clients.Understand customer needs related to call center agent night shift and digital marketing services.Build and maintain strong relationships with new and existing clients.Present and promote our digital marketing solutions effectively.Work closely with the sales team and transfer potential leads for conversion.Meet and exceed weekly and monthly sales targets.Maintain accurate records of calls and follow-ups.Requirements &amp; Skills:Excellent English communication and interpersonal skills.Candidates with 1+ year of international sales or cold calling experience will receive market-competitive offers.Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you fluent in English communications?</li><li>Are you comfortable working in Night Shifts</li></ul>

OOP Technologies

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

ANALTYTICA

Job Title: Call Center Agent Company: ATU Logistics Location: Lahore (On-site) Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday to Friday) Job Type: Full-timeAbout the RoleATU Logistics is seeking Call Center Agents to join our dedicated customer support team. The ideal candidate will handle international calls, assist clients with logistics-related inquiries, and ensure smooth communication between customers and internal departments.This role is best suited for individuals who have strong English communication skills, enjoy solving problems over the phone, and can thrive in a fast-paced customer service environment.Key Responsibilities<ul><li>Handle inbound and outbound calls from international clients regarding logistics, deliveries, and service updates.</li><li>Provide accurate and timely information to customers about their requests or shipments.</li><li>Record all interactions in the CRM system and ensure data accuracy.</li><li>Coordinate with internal teams (operations, dispatch, and customer service) to resolve customer issues efficiently.</li><li>Follow up on pending cases and ensure all customer concerns are closed within service timelines.</li><li>Maintain a professional tone and deliver excellent customer service at all times.</li><li>Identify recurring issues and share feedback with supervisors for process improvement.</li><li>Achieve individual and team-based performance targets related to call quality, response time, and customer satisfaction.</li></ul>Requirements<ul><li>Previous experience in a call center or BPO environment (US/UK campaign preferred).</li><li>Excellent English communication and listening skills.</li><li>Strong interpersonal skills with a customer-first attitude.</li><li>Basic knowledge of MS Office and CRM software.</li><li>Ability to multitask and work effectively during the night shift.</li><li>Problem-solving mindset and attention to detail.</li></ul>Why Join ATU Logistics?<ul><li>Competitive salary with monthly performance bonuses.</li><li>Fast-growing company with opportunities for career advancement.</li><li>Supportive management and collaborative team culture.</li><li>Ongoing training to enhance communication and service skills.</li><li>Exposure to international logistics and client communication.</li></ul>Keywords: ATU Logistics Careers, Call Center Jobs Lahore, BPO Jobs, International Customer Support, Night Shift Jobs, Logistics Communication, Inbound &amp; Outbound Calls, Client Coordination, English Speaking Jobs, Customer Service Representative.Job Type: Full-timeWork Location: In person

Call Center Agent

I Tech

Telesales Agent &ndash; U.S. Campaign (Night Shift) | LahoreLocation: Barkat Market, Lahore (On-site) Shift: 06:00 PM &ndash; 03:00 AM (Monday&ndash;Friday) Off Days: Saturday &amp; Sunday Job Type: Full-Time Salary: Rs. 30,000 &ndash; 35,000 + High IncentivesAbout the RoleWe&rsquo;re hiring Telesales Agents for our U.S.-based Financial Estimation process. If you have good English communication skills, confidence on calls, and enjoy talking to people, this is your chance to build a rewarding career in international telesales.Freshers are welcome &mdash; complete paid training provided!Key Responsibilities<ul><li>Make outbound calls to U.S. clients for financial estimation services</li><li>Communicate clearly, confidently, and professionally</li><li>Maintain CRM records and follow up with potential clients</li><li>Achieve daily and monthly sales targets</li></ul>Requirements<ul><li>Fluent spoken English &mdash; mandatory</li><li>Confident, energetic, and persuasive personality</li><li>Freshers are encouraged to apply (Call center/BPO experience is a plus)</li><li>Must be comfortable with the night shift (U.S. hours) &mdash; on-site in Lahore</li></ul>Benefits<ul><li>Fixed salary + high performance incentives</li><li>Saturday &amp; Sunday off</li><li>Complete training &amp; skill development</li><li>Supportive and friendly team environment</li><li>Fast career growth to Senior Sales / Team Lead roles</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Telesales Agent – U.S. Campaign (Night Shift) | Lahore

AL GHANI Medical

Job DescriptionLocation: Lahore Phase 8Job OverviewWe are hiring Call Center Sales Agents to join our outbound sales team targeting clients in the USA. Your primary job is to make outbound calls, qualify leads, and book appointments for medical and aesthetic clinics (e.g., hair transplant, dental, medspa).This is a performance-driven role with opportunities to grow into senior or supervisory positions.Key Responsibilities<ul><li>Make 100&ndash;200 outbound calls per shift using provided dialer and lead list</li><li>Follow a structured sales script to explain services and offers</li><li>Qualify prospects based on interest and eligibility</li><li>Book appointments in CRM (GoHighLevel or similar)</li><li>Update lead status and call outcomes accurately</li><li>Follow up on previous calls and warm leads</li><li>Meet or exceed daily/weekly KPIs (calls, bookings, show-ups)</li></ul>Requirements<ul><li>Fluent English communication (US/UK accent preferred)</li><li>Previous experience in BPO / cold calling / sales is a big plus</li><li>Comfortable working night shifts aligned with US time zones</li><li>Basic computer and CRM knowledge (training provided)</li><li>Positive attitude, confidence, and strong phone presence</li></ul>What We Offer<ul><li>Fixed salary + performance bonuses</li><li>Structured training and full support</li><li>Growth path to Senior Agent or Team Lead roles</li><li>High-energy environment with performance rewards</li></ul>Shift Timings<ul><li>Night Shift Only</li><li>7:30 PM &ndash; 4:30 AM (Pakistan Time)</li><li>Monday to Saturday</li></ul>Location<ul><li>Onsite in Lahore (Remote may be available for top performers after probation)</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Jobs Sales Agent Outbound Campaign (USA | Night Shift)

StretchLab Riverstone, Sugar Land

We are seeking a Telesales Call Center Agent to support our USA customer base.Candidates must have experience in call center operations and possess excellent English communication skillsResponsibilities:<ul><li>Handle inbound and outbound calls to customers and clients - for Sales and customer Support</li><li>Strong communication skills and the ability to engage effectively with customers.</li><li>Positive attitude and exceptional customer service</li><li>Answer incoming calls, emails, and inquiries and provide information to customers &amp; leads</li><li>Achieve Sales targets and contribute to the overall success of the sales team</li><li>20 % cold calling</li></ul>Requirements:<ul><li>Good command of the English language - Essential for the role</li><li>Must have intermediate/A-levels certificate or bachelor&rsquo;s degree</li><li>Positive attitude and reliable</li></ul>Package: Base Salary + Fuel + CommissionsOffice Location - Lake CityTiming: 8:00 pm to 5:00 am - 1 hour break in betweenThis job is best suitable for applicants with 1-3 years of call center experience with international clients.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Ferozepur Road: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you available to work US working hours (Night Shift in Pakistan)</li></ul>Experience:<ul><li>International Call Center: 1 year (Required)</li><li>Cold Calling : 1 year (Required)</li></ul>Language:<ul><li>Professional Level English (Required)</li></ul>Work Location: In personExpected Start Date: 01/12/2025

Call Center Representative

Octet Solutions(SMC-PVT) Limited

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Meet key call center KPIs: AHT (Average Handle Time), FCR (First Contact Resolution), CSAT (Customer Satisfaction), and SLA adherence.</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Requirements<ul><li>Minimum 6 months of experience in a Call Center or Customer Support role (preferably within IT/Software).</li><li>Excellent English communication skills (verbal and written).</li><li>Tech-savvy with the ability to explain software solutions in simple terms.</li><li>Strong problem-solving skills, patience, and attention to detail.</li><li>Experience handling social media customer queries (Facebook, LinkedIn, Instagram).</li></ul>Benefits<ul><li>Competitive salary based on experience.</li><li>Career growth opportunities.</li><li>Free training on company products and tools.</li><li>Supportive work culture in a growing international tech environment.</li></ul>Location: 30 R, DHA Phase 8, Ex Air Avenue, Lahore ( near Neon Square)Timings: 8:00 pm - 5:00 am ( On site- Night Shift)Job Type: Full-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Are you able to travel on-site Mon-Fri (8:00 pm - 5:00 am ) Night Shift ? </li><li>Do you have good communication and spoken english skills?</li></ul>Work Location: In person

Call Center Agent – Software Support ( Night Shift, Female Preferred)

Explore 497+ Call center agent night shift in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.