customer sales representative Jobs in Lahore Pakistan

customer sales representative

sales representative Jobs in Lahore Pakistan

sales representative

customer service representative (csr) Jobs in Lahore Pakistan

customer service representative (csr)

customer support specialist Jobs in Lahore Pakistan

customer support specialist

sales consultant

customer service representative

AK CONSULTANTS Pvt Ltd

ob description:The Customer Service Representative is responsible for providing excellent customer service by handling inquiries, resolving complaints, processing orders, and ensuring customer satisfaction. The role requires strong communication skills, empathy, and attention to detail to maintain positive customer relationships and uphold company values.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or social media in a professional and timely manner.</li><li>Provide accurate information about products, services, and policies.</li><li>Handle and resolve customer complaints or escalate issues to the appropriate department.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Maintain customer records and update account information in the CRM system.</li><li>Follow up with customers to ensure issues are resolved and satisfaction is achieved.</li><li>Identify opportunities to upsell or cross-sell products/services where appropriate.</li><li>Collaborate with internal teams (sales, logistics, technical support) to ensure smooth service delivery.</li><li>Meet or exceed individual and team performance metrics (e.g., response time, resolution rate, satisfaction score).</li><li>Stay updated on product knowledge, company policies, and customer service best practices.</li></ul>Qualifications &amp; Skills:<ul><li>Education: High school diploma or equivalent (Bachelor&rsquo;s degree preferred).</li><li>Experience: 1&ndash;3 years of experience in customer service or related roles.</li><li>Skills:</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Good computer literacy (CRM systems, Microsoft Office, chat tools).</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Positive attitude, patience, and empathy toward customers.</li></ul>Job Type: Full-timeLocation: DHA Phase 8Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Service Representative

HZA SMC PVT LTD

We are looking for experience CSR (Customer Service Representative) person who has the experience of working in an online digital electronics store, specializing in smartphones, tech gadgets, and accessories for delivering exceptional support across online channels by assisting customers with orders, product inquiries, shipping concerns, returns, handling customer complaints,inquiries, and overall shopping experience. The CSR helps maintain high customer satisfaction by providing timely, accurate, and friendly communication.Key Responsibilities:<ul><li>Must be available for customer support 24/7 if any queries come through on E-bay.</li><li>Majorly deal with the incoming and outgoing calls.</li><li>Must be able to work on Google Sheets.</li><li>Respond to customer inquiries via email, chat, phone, and social media regarding orders, products, payments, and website navigation.</li><li>Assist customers with placing orders, tracking shipments, processing returns, and handling refunds or exchanges.</li><li>Investigate and resolve issues related to shipping delays, damaged products, missing items, or incorrect orders.</li><li>Maintain accurate customer records in CRM and e Commerce platforms (e.g., WooCommerce, Amazon, E bay, etc).</li><li>Coordinate with warehouse, logistics, and operations teams to ensure timely and accurate order fulfillment.</li><li>Provide product information, recommend alternatives, and guide customers through the purchase process.</li><li>Escalate complex issues to supervisors or specialized departments when necessary.</li><li>Monitor customer feedback and report recurring issues or trends to improve overall customer experience.</li></ul>Qualifications:<ul><li>Experience in customer service, preferably in an e-commerce or online retail environment.</li><li>Strong written and verbal communication skills in English.</li><li>Ability to multitask and manage a high volume of inquiries during peak periods.</li><li>Familiarity with e Commerce platforms , CRM systems.</li><li>Basic computer knowledge and comfort using web-based tools.</li><li>Strong problem-solving skills and attention to detail.</li></ul>Apply Now:<ul><li>Email your CV to: hr@mobileemporium.com.au</li></ul>WhatsApp: 0334 0440849<ul><li>Job Type: Full-time</li><li>Pay: Rs50,000.00 &ndash; Rs80,000.00 per month</li><li>Work Location: In person</li></ul>Job Location: 895 N Basement, J Solar Building beside LAPS School, Poonch Road Samanabad, Lahore.Timings: 5:00 AM &ndash; 2:30 PM (Monday to Saturday)Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>How many years of experience do you have as a CSR?</li><li>What is your Current Salary &amp; Expected Salary?</li><li>How soon could you join us If Selected?</li></ul>Work Location: In person

Ceptrum

Job Summary: As a CSR, you'll be the first point of contact for our customers. You&rsquo;ll provide friendly, helpful, and efficient assistance through phone, email, chat. Whether resolving issues, answering questions, or guiding users, you&rsquo;ll play a key role in maintaining our reputation for excellent service.Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat in a professional manner</li><li>Resolve product problems by clarifying the customer's complaint and determining the best solution</li><li>Document customer interactions and follow up to ensure full resolution</li><li>Maintain a high level of product knowledge to provide accurate information</li></ul>Requirements:<ul><li>Must have a Bachelor's Degree</li><li>Previous experience in customer service or a related field plus.</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Performance bonuses</li><li>A supportive, team-oriented work culture</li></ul>Job Type: On-siteLocation:63-Z Phase 3, DHA Lahore.Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Tusols Pvt Ltd

Job Description:TUSOL, a US-based IT company, is hiring Customer Support Representatives for its US-based projects in Lahore. This is a non-sales, customer service position focused on assisting customers and resolving their queries professionally.Candidates with strong English communication skills who are eager to start or grow their careers in the international (US) market are encouraged to apply.Requirements:<ul><li>Fresh graduates are strongly encouraged to apply.</li><li>Excellent English communication skills (spoken and written).</li><li>Positive attitude, patience, and a customer-first mindset.</li><li>Problem-solving skills and attention to detail.</li><li>Basic computer knowledge and good typing speed.</li><li>Ability to work night shifts (US time zone).</li><li>Candidates with O/A Levels or IELTS certification will be given preference.</li><li>1 Year experience in relevant field(US Based)</li></ul>Job Details:<ul><li>Job Type: Full-time, On-site</li><li>Shift: Monday to Saturday (7 PM &ndash; 5 AM)</li><li>Location: College Road, Township, Lahore</li></ul>Interested candidates can send their CVs to: hr@tusols.comJob Type: Full-timePay: Rs45,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Which area of Lahore do you currently reside in? </li><li>Are you comfortable working the night shift Mon-Sat (7:00 PM to 5:00 AM) at our Township office?</li><li>How many years of experience do you have in BPO?</li></ul>Experience:<ul><li>US Based calling: 1 year (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Work Location: In person

TAJ COMPANY PVT LTD

Job Summary:The Customer Service Representative is responsible for handling customer inquiries, resolving issues, providing product/service information, and ensuring a positive customer experience through phone, email, chat, or in person.Key Responsibilities:<ul><li>Respond to customer queries promptly via phone, email, chat, or social media.</li><li>Provide accurate information about products, services, and company policies.</li><li>Handle and resolve customer complaints in a professional manner.</li><li>Record customer interactions, feedback, and issues in the system.</li><li>Process orders, forms, applications, and requests when needed.</li><li>Follow communication procedures, guidelines, and company standards.</li><li>Keep updated knowledge of products and promotions.</li><li>Coordinate with other departments to resolve customer issues.</li><li>Ensure high customer satisfaction and maintain service quality.</li></ul>Requirements:<ul><li>Minimum education: Intermediate/Bachelor&rsquo;s degree (preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask, manage time, and work under pressure.</li><li>Basic computer skills (MS Office, CRM software is a plus).</li><li>Problem-solving attitude and customer-focused mindset.</li><li>Fresh graduates can also apply; training will be provided.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Location:<ul><li>Lahore Johar Town (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Cardiff MED Institute

WE&rsquo;RE HIRING &mdash; CUSTOMER SERVICE REPRESENTATIVE (CSR)Join The Cardiff Group &mdash; Be the First Voice of Our Organization!Key Responsibilities:<ul><li>Handle customer queries via calls, WhatsApp, emails, and inboxes,Physically in the office.</li><li>Provide basic course information professionally</li><li>Tag &amp; forward leads to Team through CRM/QMS</li><li>Maintain daily call logs and inquiry records</li><li>Ensure a positive &amp; professional customer experience</li></ul>Eligibility Criteria:<ul><li>Intermediate / A-Levels / BA / BSc</li><li>2&ndash;3 years experience in CSR, receptionist, call center, or QA roles</li><li>Excellent communication skills (English + Urdu)</li><li>Well-groomed, confident &amp; customer-friendly personality</li></ul>Required Skills:<ul><li>Strong grip on MS Word, Excel &amp; PowerPoint</li><li>Good email writing &amp; typing skills</li><li>CRM handling &amp; data management</li><li>Quick learner with problem-solving attitude</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

CUSTOMER SERVICE REPRESENTATIVE (CSR)

JAVED ASSOCIATE

<ul><li>Core Responsibilities:</li><li>Listen to customers' questions and concerns and provide answers or responses.</li><li>Provide information about products and services.</li><li>Take orders, calculate charges, and process billing or payments.</li><li>Review customer accounts and make changes, if necessary.</li></ul>Timing: 1:00pm to 9:00pmLocation:Johar Town,Faisal TownSalary:40000Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Explore 1180+ Customer service representative in Lahore Pakistan this December. Find roles across top companies and apply now to boost your career.

1180 customer service representative jobs IN Lahore Pakistan

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (CSR)

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Customer Service Representative