customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer service representative Jobs in Lahore Pakistan

customer service representative

call center representative Jobs in Lahore Pakistan

call center representative

collections specialist Jobs in Lahore Pakistan

collections specialist

customer service agent Jobs in Lahore Pakistan

customer service agent

customer services specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

<div>
 Product Support Technicians are information technology (IT) professionals who provide technical support to internal/external users and clients as required. The Product Support Technician will be required to solve basic technical problems and provide support to resolve network, systems and software relating issues/requests. The goal is to make sure that customer experience value is maintained to meet the organizational goals.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or above Degree in Information Technology, Computer Science or related field
 </li>
 <li>
 Experience in ServiceDesk, Access, Incident, Change, Problem Management and IT Infrastructure will be preferred
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Technical writing skills
 </li>
 <li>
 Problem-solving maven adept at quickly dissecting an issue into its component parts and identifying the root cause or opportunity
 </li>
 <li>
 Excellent prioritization skills - ability to multi-task and work well under pressure and adjust work accordingly, often against tight deadlines and without continued direct supervision
 </li>
 <li>
 ServiceDesk/CRM/ITSM tools experience preferred
 </li>
 <li>
 Ability to comprehend Native North American, British or Neutral Language Accents
 </li>
 <li>
 High energy, self-starter with bias for action and sense of urgency to deliver results
 </li>
 <li>
 Basic knowledge of ITIL Framework
 </li>
 <li>
 Knowledge of fundamental operations of relevant software, hardware and other equipment
 </li>
 <li>
 Attentive to customer concerns and render services with positive attitude
 </li>
 <li>
 Proactively identifying process improvement opportunities and ability to communicate to the management with evidence and data
 </li>
 <li>
 Available to work in Flexible shift timings
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Tackle issues and service requests reported via calls
 </li>
 <li>
 Diagnose and resolve issues and requests, reported through emails
 </li>
 <li>
 Carefully follow through the email threads and manage them in Outlook shared mailbox
 </li>
 <li>
 Respond with proficient technical writing skills
 </li>
 <li>
 Accurately maintaining the log and track of reported issues and requests via unique tickets
 </li>
 <li>
 Assignment of tickets to correct teams
 </li>
 <li>
 Ensure completing the cycle of tickets (open to end)
 </li>
 <li>
 Managing/troubleshooting user accounts, user-permissions, ceasing user accounts and rights on corporate resources by applying group policies
 </li>
 <li>
 Troubleshooting Level-1 (preliminary diagnosis) of issues on Windows and Mac OS
 </li>
 <li>
 Dealing with minor Microsoft Outlook issues and providing support to users with email configuration settings on the exchange
 </li>
 <li>
 Providing/troubleshooting VPN services for remote users
 </li>
 <li>
 Providing onsite and remote help using VNC/Team Viewer utility
 </li>
 <li>
 Dealing with desktop support issues i.e. Application issues (Microsoft Office applications, client provided applications, in-house developed applications), ensuring and applying essential updates &amp; fixes
 </li>
 <li>
 Basic knowledge of Networks (IP related issues, router/hub/switch related issues, using network commands to troubleshoot, ping, nslookup, ipconfig, tracert, circuits, topologies, routing protocols)
 </li>
 <li>
 Windows/Linux/Mac OS multiple flavors basic knowledge (Windows Server edition/Win 10/Ubuntu/Monterey etc.)
 </li>
 </ul>
</div>

Insights Advisory

OverviewJob Title: Digital Marketing SpecialistLocation: Lahore, PakistanRole PurposeWe are seeking a creative, data-driven, and results-oriented Digital Marketing Specialist to join our team in Lahore. The role will be responsible for developing, implementing, and optimizing digital marketing strategies to enhance brand visibility, generate qualified leads, and support business growth within the financial services sector. The ideal candidate will possess strong expertise in SEO, SEM, social media, content marketing, email marketing, marketing automation, and campaign analytics, with an understanding of regulatory considerations in financial marketing.Key Accountabilities / Key Activities1. Digital Marketing Strategy &amp; Execution<ul><li>Develop, implement, and manage multi-channel digital marketing campaigns (SEO, SEM, social media, email marketing, and content marketing) aligned with business goals.</li></ul>2. Content Development &amp; Brand Awareness<ul><li>Create and oversee engaging, compliant content tailored for various platforms, ensuring brand consistency and adherence to financial advertising guidelines.</li></ul>3. Performance Tracking &amp; Optimization<ul><li>Monitor campaign KPIs, analyse analytics, and optimize strategies to improve conversion rates and ROI.</li></ul>4. Lead Generation &amp; Client Engagement<ul><li>Implement targeted campaigns to generate high-quality leads, nurture client relationships, and enhance customer retention.</li></ul>5. Collaboration &amp; Compliance<ul><li>Work closely with internal teams, agencies, and compliance departments to ensure all marketing activities meet regulatory and brand standards.</li></ul>Job SpecificationsKnowledge / Skills<ul><li>SEO, SEM (Google Ads), and social media advertising</li><li>Email marketing and automation.</li><li>CRM integration and lead nurturing workflows</li><li>A/B testing and conversion rate optimization (CRO)</li><li>Content marketing and copywriting for financial products</li><li>Paid social advertising (LinkedIn, Facebook, Instagram)</li><li>Marketing funnel design and retargeting strategies</li><li>Proficiency with marketing analytics tools (Google Analytics, Tag Manager, social insights)</li><li>Strong communication, analytical, and project management skills</li></ul>Education / Certifications<ul><li>Bachelor&rsquo;s degree in marketing, Communications, Business Administration, or related field</li><li>Professional certifications in Digital Marketing (Google Ads and Facebook Blueprint) preferred</li></ul>Experience<ul><li>Minimum 5 years of digital marketing experience, preferably within the financial services industry</li><li>Proven track record of managing successful multi-channel campaigns in a regulated sector</li></ul>Package<ul><li>Market competitive</li></ul>Job Type: Full-timeWork Location: In person

Digital Marketing Specialist

Nopex Services

Job Title: LinkedIn Content &amp; Outreach SpecialistLocation: RemoteCompany: Nopex ServicesAbout the Role:Nopex Services is seeking a creative and driven LinkedIn Content Outreach Specialist to manage and grow our company and leadership LinkedIn profiles. If you have experience in digital content, outreach, and professional engagement, this role is a great fit for you.Key Responsibilities:<ul><li>Manage and grow company and executive LinkedIn profiles through consistent, engaging content.</li><li>Create insightful posts related to estimating, drafting, and preconstruction services.</li><li>Build and maintain professional connections with contractors, builders, architects, and HR professionals.</li><li>Use tools like Canva and LinkedIn Sales Navigator to plan, schedule, and track content performance.</li></ul>Ideal Candidate:<ul><li>Proven experience in LinkedIn content management or B2B digital marketing.</li><li>Strong writing and communication skills with a professional tone.</li><li>Familiarity with the construction, engineering, or architectural industries is a plus.</li><li>Creative, proactive, and results oriented.</li></ul>How to Apply:Send the following to hr@nopexservices.com<ul><li>Your resume</li><li>2&ndash;3 sample LinkedIn posts or pages you&rsquo;ve managed</li></ul>Email Subject Line:Application &ndash; LinkedIn Content Outreach SpecialistJob Type: Part-timeWork Location: In person

LinkedIn Content & Outreach Specialist

Prime System Solutions

<div>
 The Client Solutions Specialist is responsible for preparing accurate and competitive quotes for IT products, services, agreements, and renewals. They will work closely with sales, client strategy, procurement, and architecture departments to gather relevant information to understand the requirements and provide comprehensive pricing information. The role requires strong analytical skills, attention to detail, and excellent communication abilities to effectively collaborate with internal and external stakeholders.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Prepare accurate and detailed quotes for products/services based on customer requirements, pricing guidelines, and company policies
 </li>
 <li>
 Collaborate with client strategy, procurement, architecture, product managers, and other internal stakeholders to gather necessary information for creating quoting and maintaining quoting templates
 </li>
 <li>
 Analyze customer requests, specifications, and pricing structures to determine the appropriate pricing strategy
 </li>
 <li>
 Maintain a comprehensive and up-to-date database of pricing information, product catalogs, and relevant documents
 </li>
 <li>
 Review and validate quotes for accuracy, completeness, and adherence to company policies and pricing guidelines
 </li>
 <li>
 Coordinate with various departments to ensure smooth quote approval
 </li>
 <li>
 Communicate with customers to address inquiries, clarify requirements, and provide necessary information related to quotes
 </li>
 <li>
 Monitor and track quote status, follow up on pending quotes, and provide timely updates to other teams
 </li>
 <li>
 Continuously identify opportunities for process improvement, streamline workflows, and enhance efficiency in the quoting process
 </li>
 <li>
 Contribute to client documentation with accuracy and ensure data integrity.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3+ years Customer Service Representative experience, required
 </li>
 <li>
 Associate or bachelor's degree or equivalent real-world experience
 </li>
 <li>
 Strong analytical skills with the ability to interpret and analyze complex pricing structures and customer requirements
 </li>
 <li>
 Excellent attention to detail and accuracy, ensuring that quotes are accurate and comply with company policies
 </li>
 <li>
 Proficient in using quoting software, CRM systems, and Microsoft Office suite (Excel, Word, PowerPoint)
 </li>
 <li>
 Exceptional organizational and time management skills, with the ability to handle multiple tasks simultaneously and meet deadlines
 </li>
 <li>
 Effective communication skills, both verbal and written, to collaborate with internal teams and communicate with customers professionally
 </li>
 <li>
 A proactive and self-motivated mindset, with the ability to work independently and as part of a team
 </li>
 <li>
 Knowledge of sales processes, pricing strategies, and customer relationship management is a plus
 </li>
 <li>
 High level of integrity and commitment to maintaining confidentiality when handling sensitive pricing and customer information
 </li>
 </ul>
</div>

Client Solutions Specialist

DYNAMIC SOLUTIONS

Your skills. Your value. Your salary &ndash; You decide!Job Opportunity: Business development SpecialistCompany: Dynamic Solutions-(Media Wolf)Location: Shairsha Road Garden Town, LahoreAbout Us:Dynamic Solutions delivers tailored BPO services across customer support, tech support, telemarketing, and back-office operations. As part of our diverse portfolio, includes Media Wolf TV(USA)&mdash;providing seamless access to global content through one smart, customer-centric platform for our USA customers.Website: https://dynamicsols.com/Website: https://mediawolf.tv/What You&rsquo;ll Do:-Engage with referrals from our current customer network-Build rapport with leads and understand their viewing needs-Present Media Wolf TV&rsquo;s features and benefits clearly-Close deals with a consultative, non-pushy sales approach-Maintain lead data and progress using CRM tools-Collaborate with the customer support team for after-sales follow-upWhat We&rsquo;re Looking For:-Strong interpersonal and client handling skills-Sales experience in BPO or tech industry preferred-Excellent English communication and persuasion abilities-Familiarity with U.S. market culture is a plus-Self-driven, with a results-oriented mindsetWhat We Offer:-Competitive salary (based on experience)-Performance-based incentives-Paid training on Media Wolf TV-9-hour shift (Mon&ndash;Fri)-Prayer room + Namaz breaks-Food &amp; fuel allowance-Onsite gym &amp; entertainment zone-Relaxation areas &amp; birthday celebrations-Festival &amp; annual trip events-Marriage bonus &amp; Umrah reward program-Paid leave &amp; employee recognition-Loan &amp; advance facility-Referral bonuses &amp; internal promotions-A culture where work feels like homeApply: recruiter@dynamicsols.com WhatsApp: 0340-0003008Dynamic solutions values diversity. Let's innovate together!Job Type: Full-timePay: Rs11.00 - Rs22.00 per monthWork Location: In person

Business development Specialist

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

Explore 902+ Customer services specialist in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

902 customer services specialist jobs IN Lahore Pakistan

Customer Services Specialist

Customer Services Specialist

Digital Marketing Specialist

LinkedIn Content & Outreach Specialist

Client Solutions Specialist

Business development Specialist

Customer Experience Specialist (Non Voice)