customer support

King Revolution Inc

King Revolution Inc. is looking for a customer services/support representative with superior English communication skills and a great work ethic to join our team. As the CSR, you will be dealing with the customers to meet their needs, answer their questions and provide support.Your expected responsibilities may include:Answer customer queries via Phone, Email, Social Media. Update customer records in the system including notes about their feedback etc. Managing orders of customers through coordinating with different departments. Encourage customers to participate in different activities via online forums etc. Strong customer support background. Able to communicate concisely our company policies to clients.Requirements: -&middot; Education requirement Intermediate to Graduate.&middot; Minimum of 1-2 years experience customer service for a company.&middot; Quick learner with the ability to absorb extensive information of our product offerings, and communications/advertising program&middot; Proactive personality and self-motivator&middot; Comfortable using computers.&middot; The candidate should be able to understand, speak and write English (Perfect English language is a must)<ul><li>Flexible for rotation in shift.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Executive

Faisal Movers Express

Job Title: Customer Support ExecutiveLocation: Kalma Chowk, Lahore Company: FMX Cargo, Courier &amp; Logistics Industry: Courier / Cargo / LogisticsJob SummaryFMX Cargo, Courier &amp; Logistics is hiring a courteous and customer-focused Customer Support Executive for its Kalma Chowk, Lahore office. The role involves handling customer inquiries, resolving complaints, and ensuring a high level of service satisfaction.Key Responsibilities<ul><li>Handle customer calls, walk and online inquiries professionally.</li><li>Track consignments and coordinate with operations for timely resolution of issues.</li><li>Register and follow up on customer complaints until closure.</li><li>Maintain proper records of customer interactions and cases.</li><li>Coordinate with sales, operations, and recovery teams when required.</li><li>Ensure customer satisfaction and maintain service quality standards.</li></ul>Required Qualifications &amp; Skills<ul><li>Intermediate / Bachelor&rsquo;s degree preferred.</li><li>1&ndash;2 years of experience in customer support or call center (courier/logistics experience preferred).</li><li>Strong communication skills in Urdu and basic English.</li><li>Good computer skills (MS Office, tracking systems).</li><li>Polite, patient, and problem-solving attitude.</li><li>Ability to work under pressure and in shifts (if required).</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

RepairDesk

<div>
 
 
 Efani
 
 is a
 
 secure mobile service provider
 
 that&rsquo;s focused on cybersecurity. It&rsquo;s built to protect users from mobile-threats like
 
 SIM swap attacks
 
 , eavesdropping, identity tracking, and other security vulnerabilities.
 
 
 
 We use a &ldquo;mobile virtual network operator&rdquo; (MVNO) model, meaning they don&rsquo;t own the physical network towers; they lease infrastructure from big U.S. carriers (like AT&amp;T and Verizon) but layer their own security on top.
 
 
 Tasks
 
 
 We&rsquo;re looking for a Customer Support Specialist with an authentic American accent and a passion for delivering a high-touch client experience. You&rsquo;ll be the first point of contact for Efani customers and you will be answering calls, handling chats, resolving issues, and ensuring every client interaction reflects our reputation for reliability and security.
 
 
 
 This is a n
 
 on-sales role
 
 , focused on support, troubleshooting, and client satisfaction.
 
 
 <ul>
 
 <li>
 Answer inbound calls, chats, and emails from Efani customers promptly and professionally.
 </li>
 
 <li>
 Assist clients with SIM activations, plan questions, billing inquiries, and troubleshooting.
 </li>
 
 <li>
 Maintain a calm, polite, and confident tone &mdash; always representing Efani&rsquo;s premium image.
 </li>
 
 <li>
 Accurately record customer interactions and resolutions in the CRM/support system.
 </li>
 
 <li>
 Escalate complex or technical issues to internal specialists when needed.
 </li>
 
 <li>
 Collaborate with the operations and engineering teams to improve customer experience.
 </li>
 
 <li>
 Follow scripts and SOPs, but also apply judgment to deliver empathetic, human support.
 </li>
 
 </ul>
 
 
 
 KPIs / Success Metrics
 
 
 
 <ul>
 
 <li>
 
 Average response &amp; resolution time
 
 </li>
 
 <li>
 
 Customer satisfaction (CSAT) or NPS score
 
 </li>
 
 <li>
 
 Call quality and professionalism ratings
 
 </li>
 
 <li>
 
 Adherence to support scripts and SOPs
 
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 
 2&ndash;5 years in customer support or client success (telecom, fintech, or SaaS preferred).
 
 </li>
 
 <li>
 
 Fluent English with a
 
 
 
 clear, neutral, or American accent
 
 
 
 &mdash; tested during interview.
 
 </li>
 
 <li>
 
 Confident on the phone and able to de-escalate challenging situations.
 
 </li>
 
 <li>
 
 Comfortable using CRM or ticketing tools (HubSpot, Zendesk, Intercom, or similar).
 
 </li>
 
 <li>
 
 Excellent written communication for chat and email support.
 
 </li>
 
 <li>
 
 Stable internet, quiet workspace, and professional audio setup for call handling.
 
 </li>
 </ul>
</div>

Customer Support Specialist

Bakar Electronics

We Are Hiring &ndash;MT0- Customer Support OfficerLocation: Bahria TownPreference: Residents near to Bahria TownJob Type: Full-timeEligibility Criteria&middot; Graduation is mandatory&middot; Fresh candidates or up to 6 months of relevant experience&middot; Strong communication skillsKey Responsibilities&middot; Handle and resolve customer complaints in a professional and timely manner&middot; Coordinate with relevant departments for issue resolution and follow-ups&middot; Maintain proper records of complaints and resolutions&middot; Provide accurate information regarding products, warranties, and services&middot; Ensure customer satisfaction through effective communication and support&middot; Assist in after-sales support and service coordinationRequirements&middot; Basic computer proficiency (MS Office)&middot; Strong problem-solving and coordination skills&middot; Professional attitude with a high level of punctuality&middot; Ability to handle customers calmly and responsiblyPerks &amp; Benefits:We Offer a Handsome Salary Along with Perks &amp; Benefits:1. Annual Increment2. Medical Coverage3. Casual, Sick, Annual &amp; Wedding Leaves4. Monthly Grocery Allowance5. Leave Encashment6. Interest-Free Loans7. Refreshments8. Eid BonusContact: 0308-4444139Email: hr@bakar.pkJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

MTO- Customer Support

Limton Group of Companies

limton Group is looking for talented individuals to join our team for the Customer Support Internship Program at our Lahore branch. A stipend will be offered. Don&rsquo;t miss out &ndash; apply now and kickstart your career with us!&quot;Internship Program Overview.Preferred Qualification:<ul><li>Fresh graduates in Computer Science, Computer Engineering, Electrical Engineering, or related disciplines.</li></ul>Required Competencies:<ul><li>Basic understanding of computer hardware, networking, and system configuration.</li><li>Familiarity with Windows-based environments and basic software installation/troubleshooting.</li><li>Knowledge of LAN/WAN concepts, IP addressing, and network diagnostics.</li><li>Strong analytical, coordination, and documentation skills.</li><li>Effective communication and teamwork capabilities.</li></ul>Primary Areas of Engagement:<ul><li>Device installation, configuration, and hardware setup.</li><li>Customer site visits for device health check and service support.</li><li>Cold visit for business development initiative.</li></ul>We offered <ul><li>Positions Required: 3&ndash;4 interns</li><li>Engagement Type: Paid internship</li><li>Duration: 4 months</li><li>Conversion Opportunity: Full-time employment offers may be extended based on performance and business needs</li></ul>Interested candidates can share their resumes via WhatsApp at 0349-3531183 and also apply on Indeed. Please mention the internship you are applyingJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Internship

Ethisol

Job Type: Full-time (Onsite) Location: Johar Town, Lahore Salary: PKR 20,000 &ndash; 40,000Job Description:We are hiring a Customer Support Representative responsible for assisting customers via WhatsApp and chat platforms. This role focuses on resolving queries, guiding customers, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer messages via WhatsApp</li><li>Handle complaints and provide solutions</li><li>Share product/service information clearly</li><li>Escalate complex issues to senior staff</li><li>Maintain chat logs and follow-ups</li></ul>Requirements:<ul><li>Strong communication skills</li><li>Patience and problem-solving ability</li><li>Prior customer support experience is a plus</li><li>Ability to work under pressure</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative

Tracking World Pvt Ltd

We are hiring a Customer Service Representative to handle customer calls, messages, and emails. Freshers are encouraged to apply. Training will be provided.Responsibilities:<ul><li>Respond to customer calls, messages, and emails</li><li>Understand customer issues and provide solutions</li><li>Update customer information in the system</li><li>Share basic information about company services/products</li><li>Forward issues to the relevant team when needed</li></ul>Requirements:<ul><li>Freshers can apply</li><li>Good communication skills</li><li>Basic computer knowledge</li><li>Positive attitude and patience</li><li>Quick learner</li></ul>Benefits:<ul><li>Training provided</li><li>Friendly work environment</li><li>Growth opportunities</li></ul>Job Types: Full-time, FresherWork Location: In person

Explore 1354+ Customer support in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.

1354 customer support jobs IN Lahore Pakistan

Customer Support Executive

Customer Support Executive

Customer Support Specialist

MTO- Customer Support

Customer Support Internship

Customer Support Representative

Customer Support Representative