customer support agent Jobs in Lahore Pakistan

customer support agent

customer support executive Jobs in Lahore Pakistan

customer support executive

customer support representative Jobs in Lahore Pakistan

customer support representative

email support specialist Jobs in Lahore Pakistan

email support specialist

it support engineer Jobs in Lahore Pakistan

it support engineer

technical support engineer

Smart Matrix

<p><b>Technical Support Engineer</b></p><p><b>Location:</b> Model Town Link Road Lahore<br/><b>Job Type:</b> Full-time<br/><b>Experience Required:</b> 0&ndash;1 Year</p><p><b>About Us</b></p><p>We are a rapidly growing technology company providing innovative software solutions and IT services to multinational clients across different industries. Our mission is to deliver seamless, high-quality technical support and build long-term, trusted relationships with our customers.</p><p>We are looking for a <b>Technical Support Engineer</b> who is passionate about technology, eager to learn, and dedicated to solving technical problems while ensuring client satisfaction.</p><p><b>Educational Background</b></p><ul><li><b>Bachelor&rsquo;s Degree in Computer Science, Software Engineering, or Computer Software</b> (mandatory).</li><li>Fresh graduates are welcome to apply.</li></ul><p>Key Responsibilities</p><ul><li>Assist clients with <b>system installations, account setup, and basic network configuration</b>.</li><li>Manage and deploy <b>databases, scripts, and configurations</b> (Full Training will be provided).</li><li>Properly escalate unresolved issues to internal technical teams (e.g., developers, sysadmins).</li><li>Communicate effectively with clients via whatsapp / online meeting to guide them step-by-step through problem resolution.</li><li>Log and track open issues, ensuring prioritization and timely updates.</li><li>Follow up with clients to confirm systems are fully functional after troubleshooting.</li><li>Document technical solutions in manuals, FAQs, and reports for future reference.</li><li>Maintain professional and positive client relationships to ensure satisfaction.</li></ul><p>Job Requirements</p><ul><li><b>Bachelor&rsquo;s degree in IT (Computer Science, Software Engineering, or Computer Software</b> - Mandatory)</li><li>Basic knowledge of database (i.e., <b>MS SQL Server, MySQL)</b>.</li><li>Basic knowledge of <b>IIS Server configuration</b>.</li><li><b>Basic networking knowledge</b> (LAN/WAN configuration, IP setup, connectivity troubleshooting).</li><li>Excellent <b>spoken and written English communication skills</b>.</li><li>Ability to explain technical solutions in simple terms to non-technical users.</li><li>Team player with a detail-oriented mindset.</li></ul><p><b>What We Offer</b></p><ul><li>A career-oriented position in a <b>rapidly growing company</b>.</li><li>The opportunity to work with <b>multinational clients in an international environment</b>.</li><li>Be part of a collaborative and supportive <b>international team</b>.</li><li><b>Market-competitive salary</b> with growth opportunities.</li></ul><p>Job Types: Full-time, New-Grad</p><p>Pay: From Rs35,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location: In person</p>

Technical Support Engineer

HR Force International

<b>Job Summary:</b><br>
We are seeking a Product Support Engineer to join our dynamic Product Support Team. The ideal candidate will act as the technical bridge between our clients, internal engineering, and product teams — ensuring seamless product performance, issue resolution, and customer satisfaction.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Serve as the first line of technical support for our SaaS products, handling client queries and incidents efficiently.</li>
<li>Troubleshoot and resolve complex technical issues related to APIs, integrations, and backend services.</li>
<li>Collaborate with Product and Engineering teams to identify, replicate, and escalate critical product bugs.</li>
<li>Conduct root cause analysis and provide permanent resolutions or documented workarounds.</li>
<li>Assist clients with configuration, deployment, and performance optimization of our products.</li>
<li>Document support cases, known issues, and resolutions in the internal knowledge base.</li>
<li>Maintain SLA adherence and ensure timely communication with clients.</li>
</ul>
Participate in product improvement discussions based on client feedback and recurring issues.
<br><br>
<b>Requirements:</b><br>
<ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, or a related field.</li>
<li>1–3 years of experience in technical or product support roles (preferably in SaaS, FinTech, or software companies).</li>
<li>Strong understanding of APIs, JSON, RESTful services, and web technologies.</li>
<li>Experience with Postman, log analysis, or basic debugging tools.</li>
</ul>


Recruitzz

<ul><li>Fresh Gradutes are welcome to apply.</li><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or Computer Software.</li><li>Hands-on knowledge of XAMPP, PHP/MySQL applications.</li><li>Familiarity with MS SQL Server, MySQL, and database deployments.</li><li>Experience with IIS Server configuration and SSL management.</li><li>Basic networking knowledge (LAN/WAN configuration, IP setup, connectivity troubleshooting).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent spoken and written English communication skills.</li><li>Active listening and questioning ability to identify problems quickly.</li><li>Ability to explain technical solutions in simple terms to non-technical users.</li><li>Strong multitasking and organizational skills.</li><li>Team player with a detail-oriented mindset.</li></ul><p><b>Onsite Position in Model Town Lahore.</b></p><p>Job Types: Full-time, Internship</p><p>Pay: Up to Rs35,000.00 per month</p><p>Application Question(s):</p><ul><li>In which domain did you complete your bachelor&rsquo;s degree(BSCS,BSIT,BSSE,BBA etc)?</li><li>Onsite position in Model Town Lahore, Are you willing?</li><li>Are you from Lahore?</li></ul><p>Work Location: In person</p>

Technical Support Engineer Internship

<div><div>About the Job:</div><div></div><div>
KSB is a leading supplier of pumps, valves and related services. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, Around the globe, more than 190 service centers and around 3,500 service specialists are on hand to provide local inspection, service, maintenance and repair services under the KSB SupremeServ brand.<br>
<br>
At KSB, we recognize that it is people who make the difference &ndash; the people we employ and the people we serve.</div><div></div><div>
Position: Technical Sales Support Engineer</div><div>
Department: SupremeServ<br>
Location: Head-Office -KSB Pakistan<br>
Shift: Day</div><div></div><div>
Purpose of the Position:</div><div>
We are looking for a talented professional to join our team as a Technical Sales Support Engineer. This role plays a key part in ensuring customer satisfaction and business growth through accurate quotations, effective sales support, and strong cross-functional coordination.</div><div></div><div>
Key Responsibilities:</div><div>
Quotation Management</div><ul><li><div>
Prepare and submit accurate technical and commercial quotations for centrifugal pumps, spares, and services, ensuring compliance with customer requirements and company standards.</div></li><li><div>
Address technical queries promptly and liaise with Front End sales colleagues to clarify RFQs and documentation.</div></li></ul><div>
Sales &amp; Order Support</div><ul><li><div>
Collaborate with sales teams to achieve order intake and billing KPIs, supporting the complete order lifecycle from processing to fulfillment, including export orders.</div></li><li><div>
Assist with business approvals (e.g., discounts) to secure deals while preserving contribution margins (CM%).</div></li></ul><div>
Spare Parts &amp; Service Oversight</div><ul><li><div>
Manage local/imported spare parts business and repair work in alignment with team objectives.</div></li><li><div>
Provide technical clarifications, pump parts selection support and after-sales assistance when required.</div></li></ul><div>
Cross-Functional Coordination</div><ul><li><div>
Work closely with Engineering, Production, Supply Chain, and Quality teams to obtain pricing, lead times, and feasibility.</div></li><li><div>
Coordinate with global group companies for imported products and spares.</div></li></ul><div>
Front-End Sales &amp; Stakeholder Engagement</div><ul><li><div>
Facilitate effective internal and external communication, presentations, and technical discussions.</div></li><li><div>
Ensure timely updates to all stakeholders to maintain strong relationships and transparency.</div></li></ul><div>
Documentation &amp; Record Management</div><ul><li><div>
Maintain structured records of RFQs, offers, and orders in line with SOPs for traceability.</div></li><li><div>
Archive all offers and related documents in shared folders and portals for easy retrieval.</div></li></ul><div>
Data Analysis &amp; Reporting</div><ul><li><div>
Track open cases, monitor deadlines, and support management reporting.</div></li></ul><div></div><div>
Experience &amp; Skill Requirements</div><ul><li><div>
Degree in Mechanical / Electrical / Mechatronics Engineering</div></li><li><div>
3&ndash;5 years of relevant experience</div></li><li><div>
Strong communication, customer focus, teamwork, and flexibility</div></li></ul><ul><li><div>
Special Skills: Proficiency in Microsoft Office and SAP; knowledge of centrifugal pumps will be an added advantage.</div></li></ul><div>
What We Offer:</div><ul><li><div>
Competitive salary and benefits package.</div></li><li><div>
Opportunities for professional growth and development.</div></li><li><div>
A collaborative and innovative work environment.</div></li></ul><div>
Why Join Us?</div><ul><li><div>
If you are seeking a challenging opportunity to grow your career in a dynamic and supportive organization, we encourage you to apply and Transform Your Career with Us.</div></li></ul><ul><li><div>
How to Apply:<br>
Interested candidates are encouraged to submit their CVs through our company portal by October 31, 2025.</div></li></ul></div><div></div>

Technical Sales Support Engineer

Physicians Revenue Group

<p><b>Tekboox Looking to Hire Technical Sales Support Engineer/Estimation Engineer</b></p><p>&middot; <b>Responsibilities:</b></p><ul><li>Select products as per the technical requirements from the client.</li><li>Technically evaluate vendor and supplier quotations for comparison with customer requirements.</li><li>Prepare quotations, perform costing, and develop detailed BOQs.</li><li>Schedule delivery timelines for products being imported or locally purchased.</li><li>Lead projects from enquiry to supply stage.</li><li>Provide remote technical support to clients as required.</li><li>Advise clients on the best solutions within the company&rsquo;s product range.</li><li>Manage contracts, LOA, PIs, POs, LOI, and related documentation.</li><li>Prepare technical and commercial proposals in compliance with tende.</li></ul><p><b>Requirements:</b></p><p>&middot; BS. Electrical Engineering</p><p>&middot; Having <b>5+ years of experience</b> in estimation, preparation of techno-commercial proposals and bid</p><p>&middot; Must be competent in developing <b>BOMs from Tender/BID documents</b>, able to understand <b>Electrical SLDs &amp; control diagrams</b></p><p>&middot; <b>Perks &amp; Benefits:</b></p><p>&middot; Market competitive salary</p><p>&middot; Medical Insurance</p><p>&middot; Leave Encashment</p><p>&middot; Foreign Trips</p><p>&middot; 5 Working Days a Week</p><p><b>Timing &amp; Location:</b></p><p>&middot; Timing: 10AM to 7PM Pakistan Times</p><p>&middot; Location: Lahore (Onsite)</p><p>&middot; Gender: Male/Female</p><p>&middot; Must be fluent in Spoken English (mandatory)</p><p>Only matching profiles will be considered.</p><p><b>Interested candidates may share their resume at:</b><br/>saddam.hussain@tekboox.com</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Technical Sales Support Engineer/Estimation Engineer

TekBoox

<div>
 <p>
  <strong>
   Line of Service
   <br/>
  </strong>
  Internal Firm Services
  <br/>
  <br/>
  <p>
   <strong>
    Industry/Sector
    <br/>
   </strong>
   Not Applicable
   <br/>
   <br/>
   <p>
    <strong>
     Specialism
     <br/>
    </strong>
    IFS - Information Technology (IT)
    <br/>
    <br/>
    <p>
     <strong>
      Management Level
      <br/>
     </strong>
     Specialist
     <br/>
     <br/>
     <p>
      <strong>
       Job Description &amp; Summary
       <br/>
      </strong>
      At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.
      <br/>
      <br/>
      Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.
      <br/>
      <br/>
      <br/>
      You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.
      <br/>
      <br/>
      Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
      <br/>
      <br/>
      <ul>
       <li>
        Apply a learning mindset and take ownership for your own development.
       </li>
       <li>
        Appreciate diverse perspectives, needs, and feelings of others.
       </li>
       <li>
        Adopt habits to sustain high performance and develop your potential.
       </li>
       <li>
        Actively listen, ask questions to check understanding, and clearly express ideas.
       </li>
       <li>
        Seek, reflect, act on, and give feedback.
       </li>
       <li>
        Gather information from a range of sources to analyse facts and discern patterns.
       </li>
       <li>
        Commit to understanding how the business works and building commercial awareness.
       </li>
       <li>
        Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
        <br/>
        <br/>
        <br/>
       </li>
      </ul>
      <span>
       We are looking for a highly capable
       <span>
        &nbsp;
       </span>
      </span>
      <span>
       IT
      </span>
      <span>
       <span>
        &nbsp;
       </span>
      </span>
      <span>
       support
      </span>
      <span>
       <span>
        &nbsp;
       </span>
      </span>
      <span>
       engineer
      </span>
      <span>
       <span>
        &nbsp;
       </span>
       to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.&nbsp;
       <br/>
       <br/>
      </span>
      <span>
       <strong>
        <span>
         IT
        </span>
        <span>
         &nbsp;
        </span>
        <span>
         Support
        </span>
        <span>
         &nbsp;
        </span>
        <span>
         Engineer
        </span>
        <span>
         &nbsp;
        </span>
        Responsibilities:&nbsp;
        <br/>
        <br/>
       </strong>
      </span>
      <ul>
       <li>
        <span>
         Consulting with
         <span>
          &nbsp;
         </span>
         <span>
          IT
         </span>
         <span>
          &nbsp;
         </span>
         managers and other departments as required.&nbsp;
        </span>
       </li>
       <li>
        <span>
         Providing
         <span>
          &nbsp;
         </span>
         <span>
          IT
         </span>
         <span>
          &nbsp;
         </span>
         assistance to staff.&nbsp;
        </span>
        <span>
         Resolving logged errors in a timely manner.&nbsp;
        </span>
        <span>
         Monitoring hardware, software, and system performance metrics.&nbsp;
        </span>
       </li>
       <li>
        <span>
         Updating computer software. as well as upgrading hardware and systems.&nbsp;
        </span>
        <span>
         Maintaining databases and ensuring system security.&nbsp;
        </span>
        <span>
         Documenting processes and performing diagnostic tests.&nbsp;
        </span>
       </li>
       <li>
        <span>
         Keeping track of technological advancements and trends in
         <span>
          &nbsp;
         </span>
         <span>
          IT
         </span>
         <span>
          &nbsp;
         </span>
         <span>
          support
         </span>
         .&nbsp;
         <br/>
         <br/>
        </span>
       </li>
      </ul>
      <span>
       <strong>
        <span>
         IT
        </span>
        <span>
         &nbsp;
        </span>
        <span>
         Support
        </span>
        <span>
         &nbsp;
        </span>
        <span>
         Engineer
        </span>
        <span>
         &nbsp;
        </span>
        Requirements:&nbsp;
        <br/>
        <br/>
       </strong>
      </span>
      <ul>
       <li>
        <span>
         A bachelor's degree in computer science, information technology, or similar.&nbsp;
        </span>
       </li>
       <li>
        <span>
         Minimum 1 year of experience as an
         <span>
          &nbsp;
         </span>
         <span>
          IT
         </span>
         <span>
          &nbsp;
         </span>
         <span>
          support
         </span>
         <span>
          &nbsp;
         </span>
         <span>
          engineer
         </span>
         .&nbsp;
        </span>
       </li>
       <li>
        <span>
         Exceptional ability to provide technical
         <span>
          &nbsp;
         </span>
         <span>
          support
         </span>
         <span>
          &nbsp;
         </span>
         and resolve queries.&nbsp;
        </span>
       </li>
       <li>
        <span>
         In-depth knowledge of computer hardware, software, and networks.&nbsp;
        </span>
       </li>
       <li>
        <span>
         Proficiency in
         <span>
          &nbsp;
         </span>
         <span>
          IT
         </span>
         <span>
          &nbsp;
         </span>
         helpdesk.&nbsp;
        </span>
       </li>
       <li>
        <span>
         Experience in documenting processes and monitoring performance metrics.&nbsp;
        </span>
        <span>
         Ability to keep up with technical innovation and trends in
         <span>
          &nbsp;
         </span>
         <span>
          IT
         </span>
         <span>
          &nbsp;
         </span>
         <span>
          support
         </span>
         .&nbsp;
        </span>
       </li>
       <li>
        <span>
         Exceptional interpersonal and communication skills.&nbsp;
        </span>
       </li>
      </ul>
      <p>
       <strong>
        Required Skills
        <br/>
        <br/>
       </strong>
       <p>
        <strong>
         Optional Skills
         <br/>
        </strong>
        Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}
        <br/>
        <br/>
        <p>
         <strong>
          <span>
           Desired Languages
          </span>
         </strong>
         <em>
          <span>
           (If blank, desired languages not specified)
           <br/>
           <br/>
          </span>
         </em>
         <p>
          <strong>
           Travel Requirements
           <br/>
          </strong>
          Not Specified
          <br/>
          <br/>
          <p>
           <strong>
            Available for Work Visa Sponsorship?
            <br/>
           </strong>
           No
           <br/>
           <br/>
           <p>
            <strong>
             Government Clearance Required?
             <br/>
            </strong>
            No
            <br/>
            <br/>
            <p>
             <strong>
              Job Posting End Date
              <br/>
              <br/>
              <br/>
              <br/>
             </strong>
            </p>
           </p>
          </p>
         </p>
        </p>
       </p>
      </p>
     </p>
    </p>
   </p>
  </p>
 </p>
</div>


IT Support Engineer - Associate

Explore 1247+ Technical support engineer in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

1247 technical support engineer jobs IN Lahore Pakistan

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer Internship

Technical Sales Support Engineer

Technical Sales Support Engineer/Estimation Engineer

Technical Sales Support Engineer/Estimation Engineer

IT Support Engineer - Associate