customer service representative Jobs in Lahore Pakistan

customer service representative

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accounts executive

call center agents Jobs in Lahore Pakistan

call center agents

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assistant manager sales Jobs in Lahore Pakistan

assistant manager sales

customer support representative

IGET Solutions PVT Ltd

IGET SOLUTIONS PVT LTDlooking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions, resolving queries.Key Responsibilities:<ul><li>Handle customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries via phone, email, or live chat promptly and effectively.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and issues while maintaining a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions in the system.</li><li>Follow up with customers to ensure their concerns are resolved.</li><li>Maintain a professional tone and deliver high-quality customer support at all times.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to handle customers calmly and professionally under pressure.</li></ul>Timings: 5:00 PM TILL 2:00AM LOCATION: Bahria town-Lahore. NIGHT SHIFT.Job Type: Full-timeWork Location: In person

Customer Support Representative

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

BP Communications is hiring a Customer Support Representative to join our growing customer experience team in Lahore. This role is ideal for candidates who have experience handling UK or USA customers as well as fresh graduates who possess strong English communication skills and a customer-focused mindset.The selected candidate will act as the primary point of contact for customers, assisting them with inquiries, resolving concerns, and ensuring a smooth and positive customer service experience. Responsibilities<ul><li>Handle customer queries through calls and email in a professional manner</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve customer issues</li><li>Share feedback and recurring concerns with the team to improve service quality</li><li>Maintain product and service knowledge through ongoing training</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience is preferred</li><li>Fluent spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to handle multiple customer conversations</li><li>Positive attitude and willingness to learn</li></ul>Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Monday to Friday schedule (weekends off)</li><li>Free daily lunch</li></ul>Working HoursSummer: 1:00 PM &ndash; 10:00 PM Winter: 2:00 PM &ndash; 11:00 PMWork LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Orient Group Of Companies

&middot; Respond to customer queries via phone, email, and social media in a professional and timely manner&middot; Handle customer complaints and provide appropriate solutions and alternatives within defined timelines&middot; Maintain accurate records of customer interactions, transactions, and feedback&middot; Coordinate with internal departments (Sales, Technical, Logistics) to resolve customer issues&middot; Provide product/service information to customers and guide them accordingly&middot; Follow up with customers to ensure resolution and satisfactionSkills &amp; Competencies:&middot; Excellent communication and interpersonal skills&middot; Strong problem-solving and conflict resolution abilities&middot; Good listening skills and patienceJob Type: Contract Contract length: 6 monthsPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Nestors Global Pvt Ltd

About Us:Nestors Global is a leading writing services company dedicated to providing high-quality content solutions to a diverse range of clients. We specialize in delivering professional writing services, including academic writing, business content, creative writing, and more. We are looking for a dedicated and motivated Customer Sales Support Representative to join our team.Position Overview:The Customer Sales Support Representative will be responsible for providing exceptional customer service and sales support to clients seeking our writing services. The ideal candidate will be proactive communicator with a passion for helping clients achieve their goals through our offerings. This role involves handling inquiries, providing product information, guiding clients through the sales process, and ensuring a seamless customer experience.Key Responsibilities:&middot; Client Interaction: Respond to customer inquiries via phone, email, and chat, providing detailed information about our writing services and offerings.&middot; Sales Support: Assist clients in selecting the right services based on their needs, explaining our service packages, pricing, and delivery timelines.&middot; Order Processing: Guide clients through the order placement process, ensuring all details are captured accurately and orders are processed efficiently.&middot; Customer Relationship Management: Build and maintain strong relationships with clients, offering follow-up support and addressing any concerns or issues that arise.&middot; Problem Resolution: Handle customer complaints and issues professionally, providing timely resolutions and maintaining a high level of customer satisfaction.&middot; Team Collaboration: Work closely with the sales, writing, and marketing teams to ensure a cohesive approach to customer service and sales support.&middot; Data Management: Maintain accurate records of customer interactions and transactions, updating CRM systems as needed.&middot; Feedback Collection: Gather and relay customer feedback to the team to help improve our services and customer experience.Qualifications:Proven experience in a customer service or sales support role, preferably in a writing services or related industry.&middot; Excellent communication skills, both written and verbal.&middot; Strong problem-solving skills and the ability to handle challenging situations with a positive attitude.&middot; Familiarity with CRM software and order processing systems is a plus.&middot; Ability to work independently and as part of a team in a fast-paced environment.&middot; Strong organizational skills and attention to detail.&middot; Strong British English Accent.Why Join Us?&middot; Opportunity to work with a dynamic and growing team in a leading writing services company.&middot; Competitive salary and benefits package.&middot; Professional development opportunities and career growth.&middot; A supportive and collaborative work environment.If you are a proactive, customer-focused individual with a passion for sales support and writing services, we encourage you to apply!To Apply:Please submit your resume at hr@nestorsglobal.com or whats app 0300-1230109.Job Type: Full-timeJob Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Sales Support Representative

Job TitleCustomer Service Representative (In-Person &ndash; Lahore)CompanyBP CommunicationsLocationGarden Town, Lahore (On-site)BP Communications is hiring a Customer Service Representative to join our growing team in Lahore. This role is ideal for both experienced candidates (UK/USA customers) and fresh graduates with strong English communication skills and a customer-focused mindset.The selected candidate will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities<ul><li>Handle customer queries via calls and emails professionally</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve issues</li><li>Share customer feedback to improve service quality</li><li>Maintain product and service knowledge</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience preferred</li><li>Fluent in spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to manage multiple conversations</li><li>Positive attitude and willingness to learn</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Free daily lunch</li></ul>ScheduleMonday to Friday (Weekends off)Working Hours:<ul><li>Summer: 1:00 PM &ndash; 10:00 PM</li><li>Winter: 2:00 PM &ndash; 11:00 PM</li></ul>Work LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

Jenpharm life sciences 

WE'RE HIRING: CUSTOMER SUPPORT REPRESENTATIVE ( REMOTE)Are you a confident communicator with a professional tone and a passion for helping people?Join our dynamic Customer Service Call Center Team &ndash; remotely!<ul><li>Position: Customer Support Representative</li><li>Work Setup: Remote</li><li>For candidates based in Lahore only</li></ul>Shifts Available:<ul><li>Morning Shift: 10:00 AM &ndash; 6:00 PM</li><li>Evening Shift: 6:00 PM &ndash; 2:00 AM</li></ul>Experience Required:<ul><li>Fresher to 1 year in Customer Support / Call Handling</li></ul>What We&rsquo;re Looking For:<ul><li>Ability to handle customer queries and resolve complaints efficiently</li><li>Confident, polite, and professional attitude</li><li>Strong communication and problem-solving skills</li><li>Capability to manage customer interactions with patience and professionalism</li></ul>Location Requirement: Lahore (Remote work)If you believe you have the ability to handle customers effectively through calls and chats, we encourage you to apply and become part of a growing team where you can build and advance your career.Job Type: Full-timePay: From Rs30,000.00 per monthApplication Question(s):<ul><li>Can you come to office from time to time for meetings and trainings?</li><li>Are you based in Lahore?</li></ul>Work Location: In person

Customer service Representative

Web Applications & Data Integration Company

Job Title: Customer Service Representative Location: College Road, Lahore Employment Type: Full-Time Shift: Night Shift (9:00 PM &ndash; 6:00 AM PKT)Position OverviewWe are looking for a proactive and customer-focused Customer Service Representative to join our team. In this role, you will act as the primary contact for customers, ensuring high-quality service, addressing inquiries, resolving issues effectively, and delivering a positive customer experience.Key Responsibilities<ul><li>Respond to customer inquiries promptly via phone, email, chat, or face-to-face interactions</li><li>Investigate customer concerns, determine root causes, and provide appropriate solutions with follow-up when required</li><li>Update and maintain accurate customer records within the CRM system</li><li>Process orders, applications, forms, and service requests accurately and efficiently</li><li>Follow company policies, service standards, and communication guidelines</li><li>Escalate complex or unresolved issues to the relevant departments when necessary</li><li>Recommend improvements to enhance customer service processes and efficiency</li><li>Handle returns and exchanges according to company policies</li><li>Maintain a professional, respectful, and empathetic attitude in all customer interactions</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>Prior experience in customer service or client support is an advantage</li><li>Strong verbal and written communication skills with excellent phone etiquette</li><li>Experience with CRM software is a plus</li><li>Ability to multitask, prioritize responsibilities, and manage time effectively</li><li>Strong analytical and problem-solving skills with keen attention to detail</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>This role requires working on-site from 9:00 PM to 6:00 AM. Are you willing to work during these hours?</li></ul>Work Location: In person

Explore 257+ Customer support representative in Lahore Pakistan this April. Find roles across top companies and apply now to boost your career.

257 customer support representative jobs In Lahore Pakistan

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Sales Support Representative

Customer Service Representative

Customer service Representative

Customer Service Representative