call center agent - bahrain Jobs in International Agreements Jobs In Manama Bahrain

call center agent - bahrain

f&b supervisor Jobs in International Agreements Jobs In Manama Bahrain

f&b supervisor

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front desk shift leader (arabic speaker)

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night manager - front office - jumeirah gulf of bahrain Jobs in International Agreements Jobs In Manama Bahrain

night manager - front office - jumeirah gulf of bahrain

call center supervisor bahrain based

Braxtone Group

The Call Center Supervisor is responsible for supervising and coordinating the daily activitiesof call center agents and administrative support staff. The role ensures efficient operationof the contact center, implements successful planning activities, oversees the recruitmentand development of staff, and manages service delivery for both customer inquiries andoperational functions.&nbsp;&nbsp;Key Responsibilities:· Supervise day-to-day operations of the call center to ensure service quality andefficiency.· Provide leadership, coaching, and support to team leaders and agents tooptimize performance and succession planning· Identify skill gaps and provide monthly one-on-one soft skills coaching for teamleaders and agents· Assist team leaders in handling complex customer complaints or inquiries andescalate issues to higher management as necessary· Contribute to the design and implementation of new operational proceduresfor improved service delivery· Ensure compliance with established procedures and company regulations.· Maintain effective relationships with internal and external stakeholders to ensuresmooth delivery of services.· Stay informed of new products and services, ensuring the team is trained toaddress customer queries· Support and promote company service quality initiatives.· Coordinate with service providers regarding daily operations when applicable.· Assist in motivating, recognizing, and organizing incentives for team members.· Schedule shifts, monitor attendance, and manage leave arrangements foragents and support staff.· May occasionally require work on weekends or evenings, and local businesstrips as necessary&nbsp;Educational, Skills and Experience:· Bachelor’s degree in business administration, Marketing, Automotive, or arelated field.· Minimum 3 years of supervisory experience in call centers, customer service, orinsurance/motor service operations· Demonstrated leadership, coaching, and training abilities· Excellent communication, negotiation, and interpersonal skills.· strong customer service orientation and problem-solving skills · Strong analytical and problem-solving skills. · Goal-oriented and self-driven with a proven track record of achieving sales targets and business objectives. · Ability to work in a fast-paced, dynamic environment. · Proficiency in Microsoft Office Suite and CRM software.&nbsp;&nbsp;&nbsp;Additional Requirements:&nbsp;Willingness to travel as needed. · Valid driver’s license.&nbsp;&nbsp;Location: Bahrain (With travel flexibility)&nbsp;Typical Working Conditions· Normal Working Hours 40 hours a week· Working Timing 8:00 AM to 4:00 PM· Work may require occasional weekend and/or evening work· This job may require occasional business trips outside Bahrain

CALL CENTER SUPERVISOR ( Bahrain Based)

ANG Holdings WLL

Call Center ManagerWe are hiring an experienced Call Center Manager with a solid background in managing call center operations within the F&amp;B / Hospitality sector.Requirements:<ul><li>Must be currently in Bahrain</li><li>Minimum 5&ndash;10 years of experience in call center operations</li><li>At least 4&ndash;5 years in the same field (F&amp;B / restaurants / delivery operations)</li><li>Proven experience in handling:</li><li>Multi-branch order management</li><li>Customer complaints &amp; service recovery</li><li>Aggregators (Talabat, Jahez, Careem, etc.)</li><li>Call center KPIs, queue handling, and workforce management</li><li>Strong leadership skills and ability to manage a large team</li><li>Excellent analytical &amp; reporting skills</li><li>Ability to improve efficiency, reduce errors, and enhance service quality</li></ul>Only shortlisted candidates will be contacted. We Offer:<ul><li>Competitive salary</li><li>Career growth opportunities</li></ul>To Apply: Send your CV to: hr@pastaexpressgroup.comJob Type: Full-timeWork Location: In person

Call Center Manager

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Chef de Partie is responsible for the production of all pastry Items following standard recipes production of the highest quality products, supervising the Colleagues in efficient manner, strive to keep the working hours to the most efficient. Without compromising quality, maintain hygiene and safety standards as per company guidelines. Create a departmental culture of motivation, team spirit and creativity.
General Duties<ul><li>
Produce pastries, cakes, desserts, chocolates, petit fours and ice cream and ensure that they are in compliance with the prescribed recipes and specifications.</li><li>
Assist in keeping record on stock level and store all semi-finished and finished bakery Products properly to keep spoilage to a minimum.</li><li>
Monitor the proper handling and storage of all produce to keep spoilage to a minimum.</li><li>
Responsible for the supervision of all pastry service throughout the property.</li><li>
Ensure the smooth running of this section ensuring the standards of cuisine and hygiene are maintained.</li><li>
Make sure all recipes are for the pastry are standardised and communicated to Pastry personnel.</li><li>
Make sure all goods are stored correctly and hygienically in accordance with HACCP specifications.</li><li>
Always promote a positive working atmosphere.</li><li>
Be able to work well on their own initiative and to work in a team environment.</li></ul> 

Qualifications 
<ul><li>
Minimum of 2 years of relevant experience in Pastry supervisor level</li><li>
Great Basic knowledge Skills of pastry and bakery</li><li>
Great understanding of western pastry basic</li><li>
Luxury of 5 star experience is a must</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Chef de partie - Pastry

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 The F&amp;B Supervisor plays a crucial role in supporting the F&amp;B Operations Manager and Assistant F&amp;B Manager in various administrative capacities. This position demands a high level of professionalism, attention to detail, and commitment to excellence in food and beverage service.
 
 
 <ul>
 <li>
 Provide essential administrative support to the F&amp;B Operations Manager and Assistant F&amp;B Manager.
 </li>
 <li>
 Attend and actively participate in daily Food &amp; Beverage briefings and other required meetings. Meticulously prepare and distribute minutes for various meetings, including Food &amp; Beverage Bi-weekly Meetings and Christmas Meetings.
 </li>
 <li>
 Oversee the production and quality control of all menus and food tags for the TASTE Restaurant, Bar &amp; events.
 </li>
 <li>
 Draft and disseminate professional memorandums for the Food &amp; Beverage Department to relevant departments.
 </li>
 <li>
 Respond promptly and professionally to all email inquiries from internal departments and external customers.
 </li>
 <li>
 Ensure the seamless operation of the Department and maintain a consistent, high-quality service standard as established by management.
 </li>
 <li>
 Maintain a vigilant presence during peak service hours, providing critical support and assistance to Food &amp; Beverage outlets, Banquet events &amp; Service teams as required.
 </li>
 <li>
 Immediately report any malpractice, irregularity, or discrepancy to the F&amp;B Operations Manager.
 </li>
 <li>
 Demonstrate comprehensive product knowledge about the restaurant and foster positive working relationships among supervisors and colleagues within the Department.
 </li>
 <li>
 Maintain close coordination with all supporting departments and remain acutely aware of the appearance, condition, and working environment of all areas within the Hotel.
 </li>
 <li>
 Exhibit the ability to work independently and efficiently with minimal supervision, maintaining a consistently positive and professional attitude.
 </li>
 <li>
 Obtain final approval from the F&amp;B Operations Manager for all Food &amp; Beverage Department details prior to distribution.
 </li>
 <li>
 Propose procedural recommendations and ensure strict enforcement of existing policies and procedures.
 </li>
 <li>
 Take full responsibility for the atmosphere in the Food &amp; Beverage Department, implementing necessary actions to enhance guest experience and meet their requirements.
 </li>
 <li>
 Regularly present well-researched suggestions to Management regarding improvements in general operations, cost control, and profitability.
 </li>
 <li>
 Establish and maintain professional contact with seminar and group organisers.
 </li>
 <li>
 Consistently demonstrate and implement the Accor Vision and actively embody the Accor Values in all aspects of work.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or Diploma in Hospitality Management
 </li>
 <li>
 Minimum 2 years of relevant experience in a similar capacity
 </li>
 <li>
 Additional certification(s) in Food &amp; Beverage will be an advantage
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Strong leadership and interpersonal skills
 </li>
 <li>
 Ability to work independently
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 
 
 </li>
 </ul>
 Additional Information
 
 
 Opportunity to join the first Raffles in Bahrain
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

F&B Supervisor - Ninive Restaurant

Prism International Solutions

Sales Executive &ndash; Prism International Solutions W.L.L.About Prism International SolutionsPrism International Solutions W.L.L. is a leading value-added technology distributor in Bahrain, specializing in data and telecommunication products, networking solutions, and ICT infrastructure. The company supplies a wide range of hardware and services including active networking, server/storage, cyber-security systems, data center solutions, cable management, fiber-optic and copper products, and more. prismwll.com+2signalhire.com+2Role SummaryAs a Sales Executive at Prism International Solutions, you will be responsible for driving the sale of our ICT and networking products and solutions to businesses and institutional clients. You will act as the frontline representative for Prism &mdash; generating leads, managing customer accounts, closing sales, and contributing to the growth of our market presence in Bahrain.Key Responsibilities<ul><li>Identify, generate, and qualify new business leads and opportunities within the ICT, networking and telecom sectors.</li><li>Develop and maintain strong relationships with new and existing clients (e.g. IT departments, system integrators, network infrastructure buyers, resellers).</li><li>Present and demonstrate Prism&rsquo;s product and solution portfolio &mdash; including networking hardware, data center solutions, cyber-security, cabling and related ICT equipment &mdash; to clients, understanding their technical needs and providing tailored proposals.</li><li>Prepare and send accurate quotations and proposals, negotiate pricing, terms and contracts.</li><li>Achieve and exceed individual and team sales targets and KPIs (e.g. sales volume, revenue growth, margin).</li><li>Coordinate with internal teams (product sourcing, logistics, customer support) to ensure timely delivery, installation or fulfillment, and maintain after-sales support where required.</li><li>Keep up to date with the latest technology trends, competitive products, and market demand in the ICT and networking domain.</li><li>Maintain CRM / sales records and regularly report on sales pipeline, opportunities and market feedback.</li></ul>Required Qualifications &amp; Skills<ul><li>Proven experience in B2B sales, ideally within ICT, networking, telecom, or technology products distribution.</li><li>Strong technical understanding of networking, data-center solutions, cabling (fiber/copper), IT hardware &mdash; ability to understand client infrastructure needs.</li><li>Excellent interpersonal, communication, and negotiation skills; ability to engage with technical and non-technical stakeholders.</li><li>Results-oriented with a proven track record of meeting or exceeding sales targets.</li><li>Self-motivated, proactive, and able to manage multiple leads/accounts independently.</li><li>Good organizational and time-management skills.</li><li>Ideally, based in (or willing to travel across) Bahrain; familiar with local business environment and clients.</li><li>Proficiency in English; additional languages such as Arabic will be a plus.</li></ul>Preferred (but not mandatory)<ul><li>Existing network or contacts in IT / telecom / enterprise / corporate sectors in Bahrain or GCC.</li><li>Understanding of post-sales support and customer service expectations in technology distribution.</li><li>Familiarity with CRM tools / sales tracking software.</li></ul>What Prism Offers<ul><li>Opportunity to work with a leading ICT solutions distributor with a broad and modern product portfolio.</li><li>Exposure to cutting-edge networking, data center, and security technologies &mdash; with ability to influence customer infrastructure decisions.</li><li>Performance-based incentives and a sales-driven compensation model.</li><li>Professional growth and development in technical sales domain within the Bahraini market.</li></ul>Job Type: Full-time

Sales Executive

Aryco Group

Roles and ResponsibilitiesA renowned specialized Eye Center in Bahrain is looking for a Chief Optometrist to join its professional team. The ideal candidate will be required to:&middot; Conduct accurate and detailed eye examinations.&middot; Provide correct diagnoses and prescribe suitable lenses or treatment plans.&middot; Supervise and guide the optometry team in daily clinical operations.&middot; Ensure all optometric equipment is properly maintained and calibrated.&middot; Work closely with ophthalmologists and other clinical staff for patient care.&middot; Support quality assurance and patient safety programs.&middot; Participate in training and staff development activities.Desired Candidate Profile&middot; Bachelor&rsquo;s Degree in Optometry (Master&rsquo;s preferred).&middot; Valid Optometrist License.&middot; Valid Dataflow Verification Report.&middot; Minimum 5 years of experience as an Optometrist in a clinical setup.&middot; Strong communication, teamwork, and leadership skills.Only shortlisted candidates will be contacted.Job Type: Full-timeApplication Question(s):<ul><li>Are you based in Bahrain? (Yes or No)</li><li>Are you a licensed optometrist by NHRA Bahrain? (Yes or No)</li><li>Do you have a valid Dataflow Report? (Yes or No)</li><li>What is your expected salary? (Unanswered applications will be skipped)</li></ul>

Chief Optometrist

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
The Laundry Supervisor will oversee the daily operations of laundry department. He/She will ensure that all linens, uniforms, and guest laundry are cleaned, maintained, and delivered efficiently while upholding the highest standards of hygiene and quality.<ul><li>
To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.</li><li>
To ensure a correct and economical use of all the chemicals and that the formulas are respected.</li><li>
To ensure a proper storage of the chemicals, respecting the environmental procedures.</li><li>
To maintain the linen and laundry par stocks.</li><li>
To ensure laundry staff has a full knowledge of all the textiles and their proper care.</li><li>
To constantly check the linen, uniform for cleanliness and defects and to recommend replacement if necessary.</li><li>
To maintain constant linen flow to the floors and the outlets.</li><li>
To ensure proper distribution of all articles and efficient handling of guests, managers and employees uniforms.</li><li>
To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.</li><li>
To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.</li><li>
To ensure uncompromising levels of cleanliness and maintenance through each employee&rsquo;s responsibility.</li><li>
To continuously study and evaluate the operations and procedures to increase revenue and productivity.</li><li>
To ensure proper handling of lost and found items.</li><li>
To participate in monthly inventories.</li><li>
To follow up daily check lists.</li><li>
To work closely and enthusiastically with other departments to ensure teamwork and the smooth efficient operation of the hotel.</li><li>
To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</li><li>
To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.</li><li>
To conduct / attend a daily line up briefing with the Laundry team to recapitulate tasks and activity.</li><li>
To ensure trainings and regular &ldquo;refresher&rdquo; courses are conducted and attended as scheduled.</li></ul> 

Qualifications 
<ul><li>
Preferred: Certifications in laundry operations, housekeeping management, or workplace safety.</li><li>
Prior experience in a supervisory role within hotel or commercial laundry settings</li><li>
Knowledge of laundry processes, including sorting, washing, drying, and quality control.</li><li>
Familiarity with commercial laundry machines and maintenance procedures.</li><li>
Understanding of cleaning chemicals and proper handling for safety compliance.</li><li>
Ability to supervise, train, and motivate laundry staff for efficient workflow</li><li>
Strong problem-solving and communication skills to manage operations smoothly</li><li>
Ensuring linens, uniforms, and guest laundry meet cleanliness and presentation standards</li><li>
Enforcing health and safety regulations to maintain a safe and organized work environment.</li></ul> 

Additional Information 
Opportunity to join the first Raffles in Bahrain<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Laundry Supervisor

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