telesales executive

sales consultant

sales officer

guest service agent

customer service executive

call centre agent

Gargash Hospital

<p>Job Location</p>
 
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 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
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 <p>Experience</p>
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 <p> <span>1 to 5 years</span> </p>
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 <p>Qualification Level</p>
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 <p> <span>Diploma; Graduate</span> </p>
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 <p>Job Function</p>
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 <p> <span>Customer Service / Telecalling<br> </span> </p>
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 <p>Skillset</p>
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 <p> <span>call center experience</span> </p>
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 <p>Preferred Jobseekers</p>
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 <p>Jobseekers from any country</p> 
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<span>Call Centre Agent<br> <br>Job Location : Dubai, UAE<br> <br>Job Details :<br> <br>  Should be a Diploma holder or bachelor s degree with prior experience in healthcare call centre set up.<br>  Should be flexible with rotation of shift work.   Team player with work under pressure is much required.<br> </span>
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Call Centre Agent

King's College Hospital London

<p>King s College Hospital London   Dubai is seeking a professional and customer-focused <b>Call Centre Agent (Locum)</b> to support our patient services team. This temporary role is ideal for individuals with strong communication skills and a passion for delivering exceptional service in a healthcare setting.</p>
<p> <b>About King s:</b> </p>
<p>As part of the prestigious King s College Hospital London network, our Dubai facilities are committed to providing world-class healthcare with a focus on patient experience, safety, and service excellence.</p>
<p> <b>Role Overview:</b> </p>
<p>The Call Centre Agent will be responsible for handling inbound and outbound calls, assisting patients with appointment bookings, general inquiries, and ensuring a smooth and efficient communication experience.</p>
<p> <b>Key Responsibilities:</b> </p>
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 <li>Answer incoming calls promptly and professionally.</li>
 <li>Assist patients with appointment scheduling, service information, and follow-ups.</li>
 <li>Handle patient inquiries and direct calls to appropriate departments.</li>
 <li>Maintain accurate records of calls and patient interactions.</li>
 <li>Ensure confidentiality and compliance with hospital policies.</li>
 <li>Support peak periods and special campaigns as needed.</li>
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<p> <b>Requirements:</b> </p>
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 <li>Previous experience in a call centre or customer service role (healthcare experience preferred).</li>
 <li>Excellent verbal communication and listening skills.</li>
 <li>Proficiency in using call centre software and CRM systems.</li>
 <li>Ability to multitask and remain calm under pressure.</li>
 <li>Fluent in English; Arabic or other languages are a plus.</li>
 <li>Availability for flexible shifts during the locum period.</li>
</ul>

Call Centre Agent (Locum)

Net2Source (N2S)

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  <strong>
   Position:
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  Call Centre Agent-Technical Support
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  <strong>
   Work location:
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  Dubai, UAE
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   Job Responsibilities:
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   Handle inbound and outbound calls related to technical inquiries, service requests, and troubleshooting.
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   Diagnose and resolve hardware, software, network, or product-related issues using remote tools and standard procedures.
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   Escalate unresolved or complex issues to higher-level support teams when necessary.
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   Document all customer interactions, reported issues, and resolutions accurately in the ticketing/CRM system.
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   Follow up with customers to ensure issues are fully resolved etc
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  Thank You &amp; Regards,
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  N2S Recruitment Team
 </p>
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Call Centre Agent-Technical Support

redfordrecruiters

<p><b>Key Responsibilities:</b></p> <ul> <li> <p>Manage end-to-end recruitment processes including sourcing, interviewing, and onboarding.</p> </li> <li> <p>Make outbound and inbound calls to candidates and clients for recruitment coordination.</p> </li> <li> <p>Screen CVs and shortlist qualified candidates according to job requirements.</p> </li> <li> <p>Schedule and confirm interviews between candidates and clients.</p> </li> <li> <p>Maintain candidate databases and update recruitment trackers regularly.</p> </li> <li> <p>Build and maintain strong professional relationships with clients and candidates.</p> </li> <li> <p>Handle queries and provide accurate job information over the phone or email.</p> </li> <li> <p>Work closely with the HR and operations team to meet recruitment targets.</p> </li> <li> <p>Ensure a professional and courteous approach in all communications.</p> </li> </ul> <p><b>Requirements:</b></p> <ul> <li> <p>Minimum 1 year of experience in recruitment, HR, or call centre operations.</p> </li> <li> <p>Excellent communication and interpersonal skills (English proficiency preferred).</p> </li> <li> <p>Strong organizational and multitasking abilities.</p></li> <li> <p>Good computer literacy (MS Office, job portals, and email handling).</p> </li> <li> <p>Positive attitude, confidence, and ability to work under pressure.</p> </li> <li> <p>Candidates currently in the UAE are preferred.</p> </li> </ul> <p><b>Benefits:</b></p> <ul> <li> <p>Salary: AED 2,000   2,200</p> </li> <li> <p>Accommodation provided</p> </li> <li> <p>Visa provided</p> </li> <li> <p>Career growth opportunities</p> </li> </ul>

Experienced Telemarketing Executive / Call Centre Agent (CCA)

Padra Medical Center

<p><span style="font-size: 13px;"><b>Key Responsibilities :</b></span></p><div><div><div><span> <br>  Inbound &amp; Outbound Calls: Engage with potential patients, provide information about hair transplant procedures, and encourage consultations.<br>  Lead Follow-Up: Reconnect with potential patients, address their concerns, and convert leads into appointments.<br>  Appointment Scheduling: Book, confirm, and manage patient consultations.<br>  Customer Support: Address inquiries and escalate complaints to the appropriate department when necessary.<br>  Follow-Up Calls: Contact patients who missed appointments and maintain ongoing engagement.<br>  Database Management: Maintain and update customer records accurately.<br>  Daily Reporting: Provide reports on calls, leads, conversions, and follow-ups.<br> <br><b>Qualifications &amp; Requirements :<br></b> <br>  Education: High School Diploma required; Bachelor's degree is a plus.<br>  Experience: Minimum 1 year of experience in telemarketing, telesales, or a call centre role (preferred).<br>  Languages: Proficiency in Urdu and English is required.<br> <br><b>Skills :<br></b> <br>  Strong sales and persuasion skills.<br>  Excellent verbal communication and customer service abilities.<br>  Ability to multitask in a fast-paced environment.<br>  Proficiency in Microsoft Office and call centre software.<br>  Goal-oriented mindset with a focus on achieving targets.</span>
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Telesales Agent

Barraquer Eye Hospital Dubai

<p>Email your CV at behhr@barraquer.ae and careers@barraquer.ae</p><p>Please mention the subject line: Call Centre</p><p>Primary Job Responsibilities will be: -</p><ul><li>Manage inbound and outbound calls efficiently and professionally.</li><li>Coordinate with doctors to manage clinic schedules, including walk-ins and emergency slots.</li><li>Follow communication scripts and hospital protocols for different scenarios.</li><li>Ensure calls are answered promptly&mdash;typically within three rings&mdash;with clear voice modulation and polite tone.</li><li>Book, confirm, reschedule, or cancel patient appointments according to hospital guidelines.</li><li>Remind patients of upcoming appointments and follow up on no-shows.</li><li>Provide accurate information about hospital services, doctors, insurance coverage, and packages.</li><li>Perform all related duties as assigned by Team Leader - Call Centre.</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Hospital: 2 years (Required)</li><li>Call Centre: 2 years (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Call Centre Coordinator (Only arabic candidates)

The Emirates Group

<b>Job Purpose </b><p>Direct, monitor and control shift and daily operational productivity in order to maintain contact centre revenue targets and service and quality levels. Be first point of contact for agents and management for the shift and work closely with the contact centre team to ensure all targets are met and exceeded.</p> <p> </p> <p> <strong> <span>Job Outline:</span></strong>  </p> <ul> <li>Proactively address shift and daily operational productivity to maintain agreed service levels.</li> <li>Provide point of contact, on shift support to agents and supervisors by offering sales advice, managing customer escalations and answering agent queries.</li> <li>Manage and troubleshoot immediate operational issues in order to maintain contact centre service and quality levels and to ensure impact on customer service is kept to a minimum.</li> <li>Interpret information received from Emirates Group and senior management and communicate to the operation, thereby ensuring that up to date information on products and services is always available.</li> <li>Ensure sufficient staffing levels are in place, that rosters are planned and prepared to cover the office operation bearing in mind the language requirements and peak periods. (Not required if Resource Planning Officer role present in contact centre</li> <li>Ensure that the highest standard of customer service is provided so as to develop/increase sales by assisting agents with product and process queries.</li> <li>Identify, initiate and develop procedures that will increase service standards and ensure that the contact centre stays ahead of changing needs, satisfies customer expectations and keeps pace with overall expansion, growth and development of Emirates Group.</li> <li>Promote and implement initiatives such as destination days, product and process quizzes and cross contact centre knowledge sharing to motivate and stimulate agent knowledge and attitude</li> <li>Provide feedback to line and co-management regarding training needs, product issues, call patterns and employee satisfaction.</li> <li>Deputise for Contact Centre Operations Manager/Contact Centre Manager in their absence.</li> </ul> Qualification <p> <strong>Experience</strong> </p> <p>Minimum 3 years airline sales and contact centre experience.</p> <p>People management, coaching and people development.</p> <p> <br> </p> <p> <strong>Knowledge/skills</strong> </p> <p>Working knowledge of contact centre and airline industry procedures and methodology.</p> <p>Excellent knowledge of fares and ticketing, Skywards and MARS reservations systems and Emirates products and services.</p> <p>Excellent interpersonal, telephone and customer service skills.</p> <p>Ability to work in a busy sales team environment.</p> <p>Selection skills training.</p> <p>PC based skills to operate Windows package such as Microsoft Word/Excel/E-mail.</p>

Contact Centre Operations Officer

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