telesales executive

customer service representative Jobs in Dubai

customer service representative

sales consultant

sales officer

telesales agent

call centre agent

Gargash Hospital

<p>Job Location</p>
 
 <div>
 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
 </div>
 
 <div>
 <div>
 <p>Experience</p>
 </div>
 <div>
 <p> <span>1 to 5 years</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Qualification Level</p>
 </div>
 <div>
 <p> <span>Diploma; Graduate</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Job Function</p>
 </div>
 <div>
 <p> <span>Customer Service / Telecalling<br> </span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Skillset</p>
 </div>
 <div>
 <p> <span>call center experience</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Preferred Jobseekers</p>
 </div>
 <div>
 <p>Jobseekers from any country</p> 
 <div>
</div>
 <div>
<span>Call Centre Agent<br> <br>Job Location : Dubai, UAE<br> <br>Job Details :<br> <br>  Should be a Diploma holder or bachelor s degree with prior experience in healthcare call centre set up.<br>  Should be flexible with rotation of shift work.   Team player with work under pressure is much required.<br> </span>
 </div>
 </div>
 <div>
 <div>
</div>
 </div>
 <div>
 <div>
</div></div></div>

Call Centre Agent

Alba Corporation

<div><p>We are looking for a <b>Call Centre Agent &ndash; Arabic Speaker</b> to be the voice of Alba Cars for our inbound and outbound customer interactions. In this fast-paced role, you&rsquo;ll connect with leads, turn interest into showroom visits, and help drive our sales success from behind the scenes.</p><p>
You&rsquo;re a natural communicator who&rsquo;s fluent in Arabic and English, thrives under pressure, and enjoys speaking with customers across multiple channels. If you&rsquo;re enthusiastic, organized, and motivated by hitting targets, this is your moment to shine&mdash;read on!</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><p><b>
Core Functions</b></p><ul>
<li><p>
Make proactive outbound calls and respond to inbound leads across platforms.</p></li>
<li><p>
Convert enquiries into confirmed showroom appointments with urgency and care.</p></li>
<li><p>
Understand each customer&rsquo;s needs and match them with the right solutions.</p></li>
<li><p>
Maintain accurate call logs and notes within the CRM.</p></li>
</ul><p><b>
Collaboration &amp; Communication</b></p><ul>
<li><p>
Partner with the sales team to ensure smooth customer handovers.</p></li>
<li><p>
Use confident, clear, and positive language in every interaction.</p></li>
<li><p>
Represent Alba Cars&rsquo; strengths&mdash;large inventory, verified vehicles, flexible finance &amp; trade-ins.</p></li>
<li><p>
Build rapport and maintain a warm, professional tone across all touchpoints.</p></li>
</ul><p><b>
Performance &amp; Follow-Up</b></p><ul>
<li><p>
Follow up with leads to reduce appointment no-shows.</p></li>
<li><p>
Track daily targets and KPIs for contact rate and appointment conversion.</p></li>
<li><p>
Contribute to a high-performance, customer-first culture.</p></li>
<li><p>
Continuously improve through feedback and performance reviews.</p></li>
</ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul>
<li><p>
Fluent in Arabic and proficient in English (spoken and written).</p></li>
<li><p>
Prior experience in customer service, call centre, or automotive industry preferred.</p></li>
<li><p>
Confident communicator with strong phone and interpersonal skills.</p></li>
<li><p>
Highly organized with a proactive, target-driven attitude.</p></li>
<li><p>
Able to multitask in a fast-paced, high-volume setting.</p></li>
<li><p>
Strong follow-up and CRM management skills.</p></li>
<li><p>
UAE-based or willing to relocate.</p></li>
</ul><h3 class="jobSectionHeader"><b>
Salary &amp; Benefits</b></h3><p><b>
Competitive Salary:</b> AED 3,000 &ndash; 5,000<br>
<b>Compensation Structure:</b> Base + Commission</p><ul>
<li><p>
Target-based incentive structure with commission potential</p></li>
<li><p>
Work Visa sponsorship</p></li>
<li><p>
Medical insurance</p></li>
<li><p>
30 days of paid annual leave</p></li>
<li><p>
In-house training and a vibrant team culture</p></li>
</ul><h3 class="jobSectionHeader"><b>
Work Arrangement</b></h3><p><b>
Type:</b> Full-time, on-site position<br>
<i>Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.</i></p><h3 class="jobSectionHeader"><b>
Why Join Us?</b></h3><p>
Be part of one of the fastest-growing automotive retailers in the UAE<br>
Enjoy a supportive team environment that values energy and communication<br>
Unlock uncapped commission potential with every appointment that leads to a sale<br>
Build a long-term career with ongoing development and training opportunities</p><p><b>
If you're dependable, persuasive, and take pride in engaging with customers&mdash;apply today and jumpstart your journey with Alba Cars!</b></p></div>

Call Centre Agent – Arabic Speaker

Dr Nasma Salah Medical Centre

<p><b>We are looking for an experienced Call Centre agent to join our aesthetic clinic in Dubai.</b></p><p><b>Requirements:</b></p><ul><li>Female candidate from <b>Sudan or Sham (Levant)</b></li><li><b>Not married</b></li><li>Minimum <b>2 years&rsquo; experience</b> in an <b>aesthetic/derma/laser clinic</b></li><li>Currently <b>living in Dubai</b></li><li>Strong <b>telesales</b> and <b>social media</b> handling skills</li><li>Fluent in <b>English and Arabic</b></li><li>Fast typing and excellent computer/software skills</li><li>Able to multitask in a fast-paced environment</li><li>Strong complaint-handling skills</li><li>Professional and pleasant phone tone</li></ul><p><b>Responsibilities:</b></p><ul><li>Handle incoming and outgoing calls</li><li>Manage appointment bookings and follow-ups</li><li>Convert inquiries into appointments</li><li>Assist with telesales and social media communication</li><li>Provide accurate service information</li><li>Maintain CRM and client records</li><li>Solve customer concerns professionally</li></ul><p><b>To apply:</b> Please submit your CV with a recent photo.</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>aesthetic : 2 years (Preferred)</li></ul><p>Language:</p><ul><li>English  (Preferred)</li><li>Arabic  (Preferred)</li></ul>

Female Arabic Tele sales Agent – Experience in Aesthetic Clinics

Padra Medical Center

<p><span style="font-size: 13px;"><b>Key Responsibilities :</b></span></p><div><div><div><span> <br>  Inbound &amp; Outbound Calls: Engage with potential patients, provide information about hair transplant procedures, and encourage consultations.<br>  Lead Follow-Up: Reconnect with potential patients, address their concerns, and convert leads into appointments.<br>  Appointment Scheduling: Book, confirm, and manage patient consultations.<br>  Customer Support: Address inquiries and escalate complaints to the appropriate department when necessary.<br>  Follow-Up Calls: Contact patients who missed appointments and maintain ongoing engagement.<br>  Database Management: Maintain and update customer records accurately.<br>  Daily Reporting: Provide reports on calls, leads, conversions, and follow-ups.<br> <br><b>Qualifications &amp; Requirements :<br></b> <br>  Education: High School Diploma required; Bachelor's degree is a plus.<br>  Experience: Minimum 1 year of experience in telemarketing, telesales, or a call centre role (preferred).<br>  Languages: Proficiency in Urdu and English is required.<br> <br><b>Skills :<br></b> <br>  Strong sales and persuasion skills.<br>  Excellent verbal communication and customer service abilities.<br>  Ability to multitask in a fast-paced environment.<br>  Proficiency in Microsoft Office and call centre software.<br>  Goal-oriented mindset with a focus on achieving targets.</span>
 </div>
 </div>
 <div>
 <div>
</div>
 </div>
 <div>
 <div>
</div></div></div>

Telesales Agent

ACCOUNTS MIDDLEEAST

<p>Require experienced candidates with a minimum of 2 years experience in any of the disciplines like Client Relation, Client Service, Sales/Service/Project coordination, Business Development etc. Those with Call Centre experience may also apply. A Bachelors Degree is must for this position and good knowledge in the usage of MS Office Applications is mandatory too especially good knowledge in MS Excel and Power Point presentations. The selected candidates should have the capability and skills to coordinate with the clients on matters relating to the project include its periodical reporting. We are based in Dubai and offer professional working environment compounded with competitive remuneration and perks. Candidates having proficiency and good command in English language only need apply. State your last/current and expected salary attaching a recent photograph and email the resumes to: amedxb2020@gmail.com</p><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>

CUSTOMER SERVICE EXECUTIVES (Female)

YUBI

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Company</p>
<div><b>Yubi</b><b>
</b></div></div><div><p>Date Opened</p>
<div><b>11/27/2025</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Industry</p>
<div><b>Financial Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Dubai</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Dubayy (Dubai)</b><b>
</b></div></div><div><p>Country</p>
<div><b>United Arab Emirates</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>337-1500</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<div><div>Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility.</div><div></div><div><br>
From being a disruptor in India&rsquo;s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products</div><div></div><div><br>
Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles.</div><br>
<div></div>
</div><p></p><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p>Collections Call Center Trainer and Quality Analyst (on a Third party Visa sponsorship and payroll)</p><div></div><p><br>
Job Summary:</p><div></div><p><br>
We are seeking an experienced and dynamic professional to join our Collections Business Unit as a Collections Call Center Trainer and Quality Analyst. In this role, you will be responsible for developing and delivering comprehensive training programs to our collections call centre staff, ensuring they possess the necessary knowledge, skills, and techniques to manage delinquent accounts effectively and achieve optimal recovery rates. Additionally, you will play a crucial role in monitoring and analysing call quality, identifying areas for improvement, and implementing strategies to enhance operational efficiency and customer experience.</p><div></div><p><br>
Key Responsibilities:</p><div></div><p><br>
Training Program Development and Delivery:</p><ul><li><p><br>
Design and implement comprehensive training curricula for collections call centre agents, covering topics such as collections strategies, communication techniques, compliance regulations, and customer service best practices.</p></li><li><p><br>
Develop engaging and interactive training materials, including presentations, case studies, role-playing scenarios, and assessments.</p></li><li><p><br>
Conduct regular training sessions, ensuring that agents are equipped with the necessary knowledge and skills to handle collections effectively.</p></li><li><p><br>
Continuously update and refine training materials to align with industry best practices, regulatory changes, and organizational policies.</p></li></ul><p><br>
Call Quality Monitoring and Analysis:</p><ul><li><p><br>
Establish robust call monitoring processes to assess the quality of collections calls, ensuring adherence to compliance standards, customer service protocols, and performance metrics.</p></li><li><p><br>
Conduct regular call calibrations and evaluations, providing constructive feedback to agents and identifying areas for improvement.</p></li><li><p><br>
Analyse call data and performance metrics to identify trends, pain points, and opportunities for process optimization.</p></li><li><p><br>
Collaborate with team leaders and managers to implement corrective actions and coaching plans for agents based on call quality assessments.</p></li></ul><p><br>
Performance Management and Coaching:</p><ul><li><p><br>
Develop and implement performance management frameworks to track and evaluate agent performance against predefined key performance indicators (KPIs).</p></li><li><p><br>
Conduct regular coaching sessions with agents, providing feedback, guidance, and support to enhance their collections skills and customer service delivery.</p></li><li><p><br>
Identify high-performing agents and leverage their expertise to develop best practices and mentorship programs.</p></li><li><p><br>
Collaborate with team leaders and managers to address performance issues and develop action plans for improvement.</p></li></ul><p><br>
Compliance and Regulatory Adherence:</p><ul><li><p><br>
Stay up-to-date with relevant laws, regulations, and industry standards related to collections practices and consumer protection.</p></li><li><p><br>
Ensure that all training materials, call scripts, and operational processes are compliant with legal and regulatory requirements.</p></li><li><p><br>
Conduct regular audits and assessments to identify potential compliance risks and implement mitigation strategies.</p></li></ul><p><br>
Continuous Improvement and Reporting:</p><ul><li><p><br>
Continuously evaluate and refine training programs, quality assurance processes, and performance management frameworks to drive operational excellence.</p></li><li><p><br>
Analyse data and metrics to identify opportunities for process optimization and cost-effective solutions.</p></li><li><p><br>
Prepare and present regular reports to management, highlighting key performance indicators, trends, and recommendations for improvement.</p></li></ul><div></div><p><br>
Qualifications and Experience:</p><div></div><ul><li><p><br>
Bachelor's degree/Master&rsquo;s Degree in a relevant field such as Business Administration, Human Resources, or related discipline.</p></li><li><p><br>
Minimum of 5 years of experience in collections, call centre operations, or customer service environments, with a strong focus on training and quality assurance.</p></li><li><p><br>
Proven track record in developing and delivering effective training programs, with excellent facilitation and presentation skills.</p></li><li><p><br>
Strong analytical and problem-solving skills, with the ability to interpret data and identify actionable insights.</p></li><li><p><br>
Excellent communication and interpersonal skills, with the ability to coach effectively and provide constructive feedback.</p></li><li><p><br>
Proficiency in using call monitoring and quality assurance tools and software.</p></li><li><p><br>
In-depth knowledge of collections practices, consumer protection laws, and industry regulations.</p></li><li><p><br>
Experience in developing and implementing performance management frameworks and coaching programs.</p></li><li><p><br>
Strong organizational and project management skills, with the ability to manage multiple tasks and priorities.</p></li></ul></div></div></div><p></p>

Trainer & Quality Analyst - Collections

Emirates

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 <br/>
 <br/>
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 <br/>
 <br/>
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 <br/>
 <br/>
 <strong>
  During The Hiring Process, You Can Expect
  <br/>
  <br/>
 </strong>
 <strong>
  Step 1 &ndash; Apply
  <br/>
  <br/>
 </strong>
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 <br/>
 <br/>
 <strong>
  Step 2 &ndash; Review
  <br/>
  <br/>
 </strong>
 Our Recruitment Team will review your application.
 <br/>
 <br/>
 <strong>
  Step 3 &ndash; Video Interview and Assessment
  <br/>
  <br/>
 </strong>
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 <br/>
 <br/>
 <strong>
  Step 4 &ndash; Offer
  <br/>
  <br/>
 </strong>
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 <br/>
 <br/>
 We have outlined below the specific job details for each of our roles:
 <br/>
 <br/>
 <strong>
  I. Customer-facing Roles
  <br/>
  <br/>
 </strong>
 <strong>
  Airport Services Agent (EK/dnata) &amp; Marhaba Services Agent
  <br/>
  <br/>
 </strong>
 As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish.
 <br/>
 <br/>
 Our Marhaba Service Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, the Marhaba Service Agents are dedicated to ensuring that the customers receive the highest level of care and attention throughout their journey.
 <br/>
 <br/>
 <strong>
  II. Back-office Role
  <br/>
  <br/>
 </strong>
 <strong>
  Contact Centre Agent
  <br/>
  <br/>
 </strong>
 As a Contact Centre Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.
 <br/>
 <br/>
 Qualification
 <br/>
 <br/>
 <strong>
  To be considered for Customer Service roles, you must meet the following requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in both spoken and written English
  </li>
  <li>
   Fluency in any other language is a plus
  </li>
  <li>
   A levels/High School certificate
  </li>
  <li>
   Excellent interpersonal and customer service skills
  </li>
  <li>
   Willing to work in a shift environment
  </li>
  <li>
   PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
  </li>
  <li>
   Willing to wear uniform (Front-line customer facing roles)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  In addition to the above, the job specific requirements for the Contact Centre role are:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
  </li>
  <li>
   Customer and sales focus to provide excellent service and close any sales opportunity.
  </li>
  <li>
   The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
   <br/>
   <br/>
  </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 <br/>
 <br/>
 Salary &amp; benefits
 <br/>
 <br/>
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 <br/>
 <br/>
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>


Customer Service Roles

Explore 794+ Call centre agent in Dubai this December. Find roles across top companies and apply now to boost your career.