account manager

assistance manager sales Jobs in Rawalpindi

assistance manager sales

bpo industry sales crm Jobs in Rawalpindi

bpo industry sales crm

call center csrs (freshers can apply!) Jobs in Rawalpindi

call center csrs (freshers can apply!)

call center representative (english communication + desktop support) Jobs in Rawalpindi

call center representative (english communication + desktop support)

call centre agent

Speak Viral

We are seeking a highly motivated and customer-focused Call Center Agent to join our dynamic team. In this role, you will be the voice of our company, responsible for delivering exceptional service to our customers over the phone. You will handle inquiries, resolve complaints, and provide accurate information in a timely and professional manner.Key Responsibilities:<ul><li>Customer Support: Answer inbound calls from customers, addressing their inquiries, concerns, and requests in a courteous and efficient manner.</li><li>Issue Resolution: Troubleshoot and resolve customer complaints, ensuring all issues are handled promptly and satisfactorily.</li><li>Product/Service Knowledge: Maintain a thorough understanding of company products, services, and policies to effectively assist customers.</li><li>Data Entry: Accurately input customer information, interactions, and updates into the customer database.</li><li>Follow-Up: Proactively follow up on customer issues to ensure complete satisfaction and resolution.</li><li>Performance Metrics: Meet or exceed performance goals, including call handling time, customer satisfaction, and resolution rates.</li><li>Continuous Improvement: Participate in training and development sessions to improve skills and product knowledge.</li></ul>Requirements:<ul><li>Experience: Previous call center, customer service, or sales experience is preferred but not required.</li><li>Communication Skills: Excellent verbal communication skills.</li><li>Problem-Solving: Strong ability to resolve conflicts and solve problems quickly and efficiently.</li><li>Multitasking: Ability to manage multiple tasks simultaneously while maintaining attention to detail.</li><li>Tech-Savvy: Comfort with using computer systems, customer service software, and phone systems.</li><li>Adaptability: Ability to handle a fast-paced environment and adjust to changes in procedures or technology.</li><li>Availability: Flexible to work in shifts, including evenings, weekends, and holidays, as needed.</li></ul>Preferred Skills:<ul><li>Experience with CRM software and call center technology.</li><li>Communication (in English).</li><li>Strong typing and data entry skills.</li><li>Ability to maintain a positive attitude in high-pressure situations.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Comprehensive training and ongoing professional development.</li><li>Opportunities for career advancement within the company.</li><li>A supportive, inclusive work environment.</li><li>Free Meal.</li><li>Paid Holidays.</li><li>Provident Fund.</li><li>Career Growth.</li><li>Annual, Bi-Anual Increments.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Call Centre Agent

Pentagon Food Group Ltd

Job Opportunity: CSR / Telesales Officers Location: On-site, Bahria Phase 7, Rawalpindi Industry: Food Production Employment Type: Full-timeWe are urgently hiring Customer Service Representatives / Telesales Officers to join our UK-based Food Group. Multiple positions are available in our Tele-sales department.Requirements:<ul><li>Strong communication and customer-handling skills</li><li>Proficiency in spoken English</li><li>Prior call centre experience will be considered an advantage</li><li>Knowledge of basic sales strategies (up &amp; Cross selling)</li><li>Churn management</li><li>Customer Basket managment</li></ul>Office TimingsSummer: 1:00 pm &ndash; 10:00 pm Winter: 2:00 pm &ndash; 11:00 pmWe Offer:<ul><li>Salary: PKR 55,000 &ndash; 60,000 per month</li><li>Eid Bonus</li><li>Lleave entitlement (CL/AL/SL)</li><li>Health and Life Insurance</li><li>EOBI</li><li>Attractive sales incentives</li><li>Annual increment</li><li>Professional growth opportunities</li><li>Excellent office environment</li></ul>Note: Female candidates are strongly encouraged to apply.Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support/ account officer

the heaven international private limited

NK TECH Call centerOnly Experience agent can apply Basic+Commission + bonus Night shiftMale and Female both can apply we are looking for experience candidateThey provide us professional environment and grooming workplaceONLY THAT PEOPLE APPLY FOR THIS JOB. THE ARE LIVE IN RAWALPINDJOB DESCRIPTIONWe are working final expanse insurance program we are searching for a polite , professional person to work closely with other team members to provide outstanding service to customers by answering question , handling complaint the product and troubleshooting problems with our products and services.Male &amp; Female candidate have an experience first must be consideredMinimum 1-2 years experience from verification RESPONSIBILITIES<ul><li>Answering or making calls to learn about and address their needs, complaints ,or services</li></ul>Responding efficiently and accurately to callers, explain possible solution, ensuring that supported and convince to the customer<ul><li>Good communication to team member and build your team to manage work</li><li>High level commission</li><li>SKILLS</li><li>Patience customers may be frustrated when they make contact ,so patience is certainly virtue every employee and team as needs to have closed sales</li><li>English communication</li><li>positive attitude.</li><li>Attentive listening.</li><li>Timing start 700 PM to 500 am and 45 minutes break</li></ul>Benefits :<ul><li>Basic+Commission + bonus</li><li>Generate high level income</li><li>Grooming the career</li><li>In person onsite job</li><li>Send Cv this Number 03318553044 (whatsapp)Address : D-687, Third Floor, D Block Block D Satellite Town, Rawalpindi, Punjab 46000 near Sidra parlour commercial market</li></ul>Job Type: Full-timePay: Up to Rs100,000.00 per monthExperience:<ul><li>2years: 2 years (Required)</li></ul>Work Location: In person

HIRING Verifiers (Male & Female)

IZOC Solutions

Location: Onsite &ndash; Bahria Town Phase 4, Civic Centre, Rawalpindi Company: IZOC Solutions Job Type: Full-Time | OnsiteJob OverviewIZOC Solutions is seeking a creative and detail-oriented Junior Graphic Designer to join our in-house team. This is a fantastic opportunity for someone looking to kickstart their design career and gain hands-on experience in a dynamic marketing environment. Proficiency in Adobe Illustrator and Photoshop is a must.Key Responsibilities<ul><li>Design engaging social media posts, banners, brochures, flyers, and promotional material</li><li>Collaborate with the marketing team to develop creative visual concepts</li><li>Assist in maintaining brand consistency across all designs</li><li>Edit and revise designs based on team feedback</li><li>Ensure timely delivery of high-quality visual assets</li></ul>Requirements<ul><li>Hands-on experience with Adobe Illustrator and Adobe Photoshop</li><li>Basic understanding of design principles including layout, color, and typography</li><li>A strong creative sense and attention to detail</li><li>Good communication and time-management skills</li><li>A design portfolio (even basic or academic) will be considered a strong plus</li><li>Experience 06 Months - 1 year</li></ul>What We Offer<ul><li>Supportive and collaborative work environment</li><li>Opportunities to work on real-time marketing projects</li><li>Mentorship and growth opportunities within the company</li></ul>Job Type: Full-timeWork Location: In person

Graphic Designer Junior

Spell Engineering

Location: Murree Rd, Rawalpindi Job Type: Full-TimeJob Overview:We are looking for an experienced HR professional who has previously worked in a Cost Estimation/Construction Estimation company or a Call Center HR role. The ideal candidate will be responsible for managing the complete HR cycle including recruitment, employee relations, payroll, performance management, and compliance. Experience in handling a target-driven, fast-paced environment is essential.Key Responsibilities:<ul><li>Manage end-to-end recruitment for cost estimators, call center staff, and other positions.</li><li>Develop and implement HR policies, procedures, and compliance standards.</li><li>Conduct employee onboarding, training, and orientation programs.</li><li>Handle payroll processing, attendance, and leave management.</li><li>Maintain employee records and HR databases.</li><li>Address employee grievances and resolve conflicts to ensure a healthy work environment.</li><li>Support management with workforce planning, appraisals, and performance evaluations.</li><li>Assist in building a positive organizational culture aligned with company values.</li><li>Ensure compliance with labor laws and company standards.</li><li>Collaborate with management to improve retention, motivation, and employee engagement.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in HR, Business Administration, or related field.</li><li>Proven HR experience in a Cost Estimation / Construction Estimation company or Call Center industry.</li><li>Strong knowledge of recruitment strategies, particularly for technical and sales roles.</li><li>Familiar with HRIS systems, payroll software, and employee performance tools.</li><li>Excellent communication, interpersonal, and conflict resolution skills.</li><li>Ability to work under pressure in a target-driven, fast-paced environment.</li><li>Strong organizational and multitasking skills.</li></ul>Preferred Skills:<ul><li>Experience with construction/estimation workforce recruitment.</li><li>Experience in high-volume hiring (call center agents or sales staff).</li><li>Knowledge of US labor compliance (a plus if company works with international clients).</li><li>Proficiency in MS Office and HR tools.</li></ul>Job Type: Full-timeWork Location: In person

HR Executive with Experience in Cost Estimation / Call Center

CLOUD DATA PVT LTD

Exciting Opportunity at Cloud Data BPORawalpindi | Auto Insurance Campaign | Night ShiftHere&rsquo;s what we offer: Night Shift: 8 PM &ndash; 5 AM (5 days/week)Competitive Salary: PKR 30,000 &ndash; 45,000/monthDaily, Weekly &amp; Monthly Bonuses Fast Hiring Process &ndash; Interview in just 1 callWe&rsquo;d love to speak with you for a short interview.Send us your updated resume &amp; let us know a good time for a quick call.Location: RawalpindiContact: 0370-9345456Job Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

CSR- Auto Insurance( Night shift)

lemacon

We&rsquo;re looking for an experienced Team Leader / Manager to join our digital agency. This role is at the centre of client relationships and internal delivery, so you&rsquo;ll need to balance people management with hands-on account leadership.What you&rsquo;ll do<ul><li>Be the primary point of contact for a portfolio of clients, building trust and guiding their digital strategy</li><li>Manage the day to day workload of the team across SEO , Paid Media, Content, design, and Social campaigns</li><li>Oversee project timelines, resources, and priorities to ensure smooth delivery</li><li>Lead client meetings, reporting, and performance reviews</li><li>Support the team with problem solving, mentoring, and keeping morale high</li><li>Work closely with leadership to improve processes and identify opportunities for client growth</li></ul>What we&rsquo;re looking for<ul><li>Proven experience in a digital marketing agency (minimum 3&ndash;5 years in account management or team leadership)</li><li>Strong understanding of agency services: SEO, PPC, Social, and Content marketing</li><li>Excellent communication and relationship building skills</li><li>Experience managing both clients and internal teams</li><li>Highly organized, with the ability to juggle multiple accounts and deadlines</li></ul>What we offer<ul><li>A key leadership role with room to grow</li><li>Competitive salary and benefits package</li><li>A collaborative, supportive team environment</li><li>The chance to work with a variety of brands and industries</li></ul>If you&rsquo;re a natural organizer who knows how to keep clients happy while helping a team deliver their best work, we&rsquo;d love to hear from you.Job Type: Full-timeWork Location: In person

Team Manager Digital Marketing Agency

Explore 36+ Call centre agent in Rawalpindi this September. Find roles across top companies and apply now to boost your career.