customer sales representative Jobs in Rawalpindi

customer sales representative

customer service representative Jobs in Rawalpindi

customer service representative

call center qa manager Jobs in Rawalpindi

call center qa manager

call center representative (csr) for solar campaign Jobs in Rawalpindi

call center representative (csr) for solar campaign

call center verifier

call centre agent

A.R.Brothers

We are urgently seeking a confident and well-spoken Call Centre Agent to join our customer support team. This is a remote role, requiring on-site presence . The ideal candidate must have excellent communication skills and a customer-centric approach to handling inbound and outbound calls.Key Responsibilities:<ul><li>Answer incoming calls and handle customer inquiries professionally</li><li>Make outbound calls for follow-ups, verifications, or sales purposes</li><li>Provide accurate information and resolve customer concerns efficiently</li><li>Coordinate with internal teams to ensure smooth service delivery</li><li>Meet daily/weekly performance targets</li></ul>Requirements:<ul><li>Previous call centre or customer service experience preferred</li><li>Strong verbal communication and interpersonal skills</li><li>Must be able to work in both office and remote settings</li><li>Fluent in English</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary (based on experience)</li><li>Incentives and performance bonuses</li><li>Growth and training opportunities</li></ul>Job Types: Full-time, Part-timePay: From Rs25,000.00 per monthExperience:<ul><li>Call centre: 1 year (Preferred)</li></ul>Work Location: In person

Call Centre Agent

AKY Services Pvt. Ltd

Join Leads Expert BPO as a QA Manager &ndash; Call Center (Night Shift)Location: Rawalpindi / Islamabad Schedule: Monday &ndash; Friday (Night Shift) Salary: Market CompetitiveAbout the RoleAt Leads Expert BPO, quality defines everything we do. We&rsquo;re seeking an experienced and analytical Quality Assurance (QA) Manager to lead our quality operations and uphold our commitment to excellence. In this role, you will monitor agent calls, evaluate performance, and ensure every interaction meets compliance and customer satisfaction benchmarks. If you have a passion for continuous improvement, strong leadership skills, and a sharp eye for detail &mdash; we&rsquo;d love to have you on our team.Key Responsibilities<ul><li>Monitor live and recorded calls to assess quality, compliance, and service standards.</li><li>Evaluate agent performance and ensure adherence to company policies and scripts.</li><li>Provide constructive feedback and coaching to agents and supervisors.</li><li>Identify performance gaps and collaborate with trainers to address them.</li><li>Document quality trends, compliance issues, and training needs.</li><li>Prepare and present detailed quality performance reports to management.</li><li>Recommend and implement process improvements for enhanced efficiency and customer satisfaction.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or equivalent professional experience.</li><li>Proven experience as a QA Executive, QA Analyst, or similar role in a BPO/call center environment.</li><li>Strong command of English (listening, comprehension, and communication).</li><li>Excellent analytical, problem-solving, and attention-to-detail skills.</li><li>Ability to deliver constructive feedback and motivate teams toward higher standards.</li><li>Solid understanding of call center KPIs, compliance procedures, and quality frameworks.</li></ul>What We Offer<ul><li>Competitive market-based salary.</li><li>Leadership and professional growth opportunities.</li><li>Supportive and collaborative work environment.</li><li>The opportunity to shape quality standards and elevate customer experience.</li></ul>How to ApplyHR Contact: 0333-9739861At Leads Expert BPO, we believe quality is the foundation of lasting success. Join us as a QA Manager and help us set new benchmarks in customer excellence &mdash; one call at a time.Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthExperience:<ul><li>Call Center: 1 year (Preferred)</li><li>Call Center QA: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Call Center QA Manager

Call Axis

Call Axis is looking for a skilled QA Manager to lead our Quality Assurance department and ensure the highest service standards across all customer interactions. The ideal candidate will have strong leadership, analytical, and communication skills to manage quality across voice and non-voice BPO campaigns.Key Responsibilities<ul><li>Supervise the QA team to monitor and evaluate agent performance.</li><li>Conduct regular audits on calls, chats, and emails to ensure service quality.</li><li>Identify performance gaps and provide actionable feedback to improve quality metrics.</li><li>Collaborate with the operations and training teams to enhance agent effectiveness.</li><li>Maintain quality calibration sessions with internal teams and clients.</li><li>Prepare QA performance reports and share insights with management.</li><li>Ensure adherence to company policies, client standards, and data protection rules.</li><li>Drive continuous process improvement and quality initiatives.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Communication, or related field.</li><li>4+ years of QA experience in a BPO setup (at least 2 years in a managerial role).</li><li>Strong command of QA processes, metrics, and tools.</li><li>Excellent communication, coaching, and analytical skills.</li><li>Ability to handle multiple projects and clients simultaneously.</li></ul>Key Skills<ul><li>Quality Monitoring &amp; Auditing</li><li>Data Analysis &amp; Reporting</li><li>Team Leadership &amp; Coaching</li><li>Process Improvement</li><li>Client Communication</li></ul>Company: Call Axis Location: 3rd Floor, Stone Ove Plaza, 6th Road, Satellite Town, Rawalpindi Job Type: Full-timeJob Type: Full-timePay: From Rs100,000.00 per monthApplication Question(s):<ul><li>ow many years of experience do you have in Quality Assurance within a BPO environment?</li><li>Are you comfortable working in the night shift and managing teams during U.S. or international hours?</li></ul>Work Location: In person

QA Manager (BPO)

Join Leads Expert BPO as a Call Center Training ManagerLocation: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday) Salary: PKR 50,000 (Fixed)Why This Role?At Leads Expert BPO, we don&rsquo;t just make calls &mdash; we create conversations that deliver results. Behind every high-performing agent stands a trainer who builds confidence, skill, and excellence &mdash; and that&rsquo;s where you come in.We&rsquo;re looking for a driven and passionate Call Center Training Manager to lead from the front &mdash; turning fresh recruits into confident closers and helping experienced agents reach their full potential. If you&rsquo;re energetic, communicative, and have the leadership to inspire performance on the sales floor, this is your opportunity to make a lasting impact.Your Responsibilities<ul><li>Design and deliver interactive, performance-focused training sessions.</li><li>Build sales, communication, and compliance skills through engaging programs.</li><li>Monitor post-training performance and provide personalized coaching.</li><li>Develop impactful training materials, roleplays, and practical activities.</li><li>Collaborate with QA and team leads to identify and close skill gaps.</li><li>Keep sessions lively, goal-oriented, and effective.</li></ul>What We&rsquo;re Looking For<ul><li>Proven experience as a Call Center Trainer (required).</li><li>Excellent English communication skills &mdash; spoken and written.</li><li>Strong understanding of sales processes, customer service, and compliance.</li><li>Ability to motivate, coach, and engage trainees.</li><li>Creative and hands-on approach to delivering impactful training.</li></ul>What You&rsquo;ll Get<ul><li>Fixed salary: PKR 50,000 or more depending on experience</li><li>A platform to shape the next generation of Leads Expert agents.</li><li>Professional growth and leadership development opportunities.</li><li>The chance to be the driving force behind our success.</li></ul>How to ApplyHR Contact: 0333-9739861At Leads Expert BPO, you don&rsquo;t just train teams &mdash; you build winners. Join us and turn potential into performance that truly stands out.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Call Center : 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Training Manager BPO

Call Axis is seeking an energetic and motivated Trainee Sales Trainer to support the training and performance improvement of our real estate sales agents. This is a great opportunity for individuals with experience in real estate campaigns within a BPO environment who want to grow into a professional training and leadership role.Key Responsibilities<ul><li>Assist in training and coaching sales agents for real estate campaigns (cold calling &amp; lead generation).</li><li>Conduct mock calls, role plays, and sales pitch sessions.</li><li>Monitor agent performance and provide constructive feedback.</li><li>Support the development of training materials and sales scripts.</li><li>Collaborate with QA and Operations teams to improve conversion rates.</li><li>Help new hires understand campaign goals, CRM usage, and client requirements.</li></ul>Requirements<ul><li>Previous experience working in a real estate campaign (U.S. or international) in a BPO/call center.</li><li>Excellent communication and interpersonal skills.</li><li>Strong understanding of telesales, lead generation, and follow-up processes.</li><li>Willingness to work night shifts.</li><li>Passion for coaching, learning, and professional development.</li><li>Bachelor&rsquo;s degree preferred but not mandatory.</li></ul>Key Skills<ul><li>Sales Coaching &amp; Motivation</li><li>Communication &amp; Presentation</li><li>Cold Calling Techniques</li><li>CRM &amp; Lead Management</li><li>Team Collaboration</li></ul>Company: Call Axis Location: 3rd Floor, Stone Ove Plaza, 6th Road, Satellite Town, Rawalpindi Contact: 0322-4926676 Job Type: Full-time | Night ShiftJob Type: Full-timePay: From Rs70,000.00 per monthApplication Question(s):<ul><li>Have you worked in a real estate campaign before? If yes, please mention the company and duration.</li><li>Are you comfortable working in a night shift (U.S. timing)?</li><li>What motivates you to train and coach sales agents?</li></ul>Work Location: In person

Trainder - Sales Agents (Real Estate Campaign | BPO)

HIVNOX PVT LTD

We&rsquo;re Hiring: Compliance Manager Location: Islamabad / Rawalpindi Shift: Night (US Campaigns) Company: HIVNOX At HIVNOX, we believe that success and integrity go hand in hand.We&rsquo;re looking for a Compliance Manager to uphold quality standards, ensure ethical sales practices, and guide our teams toward consistent performance excellence.Responsibilities: -Monitor calls to ensure full compliance with company and client policies. -Evaluate agent performance and share improvement feedback. -Conduct compliance trainings and refreshers. -Enforce internal policies and maintain compliance reports. -Collaborate with HR to ensure hiring standards are met.Requirements: -Strong understanding of call center compliance and QA. -Excellent analytical and communication skills. -Detail-oriented with a proactive approach. -Experience in compliance or QA (BPO preferred).Why Join HIVNOX? -Competitive salary &amp; growth opportunities. -Supportive, integrity-driven work culture. -Opportunity to make a real impact.Apply now: Send your CV to hr@hivnox.comJob Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Compliance Manager

Campus 92

Campus92 Teaching Academy is looking for a Math Teacher who could teach students up to A-levels.<ul><li>Teachers must be able to communicate fluently in English.</li><li>Fluency in English and sound knowledge of the relevant subject is compulsory for this job.</li><li>A firm grip on the subject and basic computer knowledge is a must.</li><li>We offer a competitive salary package and other bonuses.</li><li>This is a Night Shift Job and Office based</li></ul>Apply only if you are a resident of Rawalpindi/Islamabad.Location: Top floor Bank Alfalah building, Shakeel Centre near Faizabad Murre Road Rawalpindi.Contact through whats app :0335-0199479Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Maths Teacher - Night Shift

Explore 59+ Call centre agent in Rawalpindi this November. Find roles across top companies and apply now to boost your career.