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care coordinator primary care services uaen

NMC Health plc

<div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div>College Diploma - Any discipline or related fields.</div>

Care Coordinator - Primary Care Services - UAEN

The National Insurance Company – Daman

<div>
 
 
 Role Overview
 
 
 
 We are looking for a
 
 UAEN Doctor of Medicine
 
 to join our Health Insurance Medical Team. The role focuses on
 
 medical review, clinical assessment, and decision-making
 
 related to health insurance claims, pre-authorizations, and medical policies. The physician will ensure medical necessity, quality of care, and compliance with regulatory and payer guidelines.
 
 
 This is a
 
 non-clinical, office-based medical role
 
 requiring strong analytical and decision-making skills.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Review medical claims and pre-authorization requests for medical necessity and appropriateness
 </li>
 <li>
 Assess treatment plans, diagnostic tests, and procedures against clinical guidelines
 </li>
 <li>
 Provide medical opinions on complex or high-cost cases
 </li>
 <li>
 Ensure compliance with DOH/DHA/MOH and insurance policy regulations
 </li>
 <li>
 Support fraud, waste, and abuse detection through medical review
 </li>
 <li>
 Liaise with healthcare providers to clarify medical information when required
 </li>
 <li>
 Contribute to medical policy development and updates
 </li>
 <li>
 Participate in audits, case discussions, and quality assurance initiatives
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 UAEN
 </li>
 <li>
 MBBS or equivalent medical degree
 </li>
 <li>
 Understanding of clinical guidelines and evidence-based medicine
 </li>
 <li>
 Strong analytical and documentation skills
 </li>
 <li>
 Proficiency in medical terminology and insurance concepts
 </li>
 </ul>
 
 
</div>

Doctor of Medicine (UAEN)

Tadbeer Leadership Domestic Workers Services

Customer Happiness Consultant (UAEn)<ul><li>Location: Abu Dhabi</li><li>Employment Type: Full-Time</li><li>Eligibility: UAE Nationals (Family Book Required)</li><li>Experience: With or without prior work experience</li></ul>Key Responsibilities<ul><li>Accurately enter data provided by customers or internal departments into company systems.</li><li>Verify and validate information by comparing it with original source documents.</li><li>Update and maintain existing records to ensure all information is current and accurate.</li><li>Retrieve customer, account, or service details upon request.</li><li>Review source documents for completeness and resolve discrepancies before data entry.</li><li>Use keyboards, scanners, and internal software systems efficiently to input data.</li><li>Follow established internal procedures, policies, and quality standards.</li><li>Identify opportunities for process improvements and recommend enhancements.</li><li>Maintain strict confidentiality and handle sensitive information with professionalism and care.</li><li>Provide friendly, solution-oriented support to customers and ensure a positive service experience.</li></ul>Qualifications &amp; Skills<ul><li>UAE National with a valid Family Book (required).</li><li>High school diploma or bachelor&rsquo;s degree.</li><li>Strong attention to detail and high level of accuracy.</li><li>Good communication skills in Arabic and/or English.</li><li>Basic computer skills and familiarity with data entry systems.</li><li>Ability to work in a fast-paced environment.</li><li>Flexible, proactive, and eager to learn.</li><li>Strong sense of responsibility and professionalism.</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant (UAEn)

Amana Healthcare

<div>
 
 Overview
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region&rsquo;s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.
 
 
 The Dialysis Nurse is responsible for assessing, planning, implementing, and evaluating holistic care for dialysis patients. This role ensures safe and effective dialysis treatment, collaborates with interdisciplinary teams, and upholds high standards of patient safety, advocacy, and education within the organization.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 The Dialysis Nurse I demonstrates professionalism, accountability, and respect in caring for dialysis patients, families, and colleagues, ensuring safe, holistic, and patient-centered care.
 </li>
 <li>
 They collaborate within a multidisciplinary team, apply critical thinking, and effectively manage conflicts and clinical challenges.
 </li>
 <li>
 The nurse actively contributes to quality improvement, professional development, and supports organizational change while mentoring junior staff and new joiners.
 </li>
 <li>
 They are responsible for all phases of dialysis care&mdash;pre, intra, and post&mdash;adhering to evidence-based practices, scope of practice, and organizational policies.
 </li>
 <li>
 With a strong commitment to safety, the nurse administers medications accurately, responds to emergencies, and ensures equipment is properly maintained and functioning.
 </li>
 <li>
 Cultural competence and respect for patient dignity are emphasized, with family involvement encouraged throughout the continuum of care.
 </li>
 <li>
 Through ongoing education, accurate documentation, and adherence to infection control and safety protocols, the nurse upholds the highest standards of care in the dialysis unit.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Nursing
 </li>
 <li>
 Current nursing license in home country and in the UAE.
 </li>
 <li>
 Minimum 2 years experience as a Dialysis Nurse.
 </li>
 <li>
 Preferably current dialysis experience and with long term care ventilated patient bedside experience.
 </li>
 </ul>
</div>

Dialysis Nurse I

Danat Al Emarat Hospital for Women & Children

<div>
 
 Overview
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine,we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 Danat Al Emarat is a world-class specialty women&rsquo;s and children&rsquo;s hospital in the Emirate of Abu Dhabi.It offers advanced medical services across specialties including Neonatology, Pediatrics, Obstetrics &amp; Gynecology, and Women&rsquo;s Health. The hospital is one of the very few to encompass a dedicated Fetal Medicine Department along with a full-fledged Neonatal Intensive Care Unit (NICU) in the UAE. This has established Danat Al Emarat as a regional referral center for women with high-risk pregnancies,supported by its Level III NICU providing care for the most fragile newborns.
 
 
 The
 
 Registered Nurse for our Antenata
 
 l Department is responsible for providing safe, evidence based nursing care to pregnant women throughout their antenatal journey. The role supports obstetric consultants and midwives in delivering high-quality maternal care, ensuring patient safety, comfort, and education within a multidisciplinary team environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct antenatal assessments (vitals, fetal heart monitoring, CTG as required)
 </li>
 <li>
 Support obstetricians and midwives during clinic visits
 </li>
 <li>
 Provide patient education on pregnancy care, nutrition, and birth preparation
 </li>
 <li>
 Monitor maternal and fetal wellbeing and escalate concerns appropriately
 </li>
 <li>
 Maintain accurate clinical documentation
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Nursing
 </li>
 <li>
 Minimum 2 years of antenatal nursing expereince
 </li>
 <li>
 Valid DOH License or eligibility to obtain one
 </li>
 <li>
 Fluency in English (Arabic is an advantage)
 </li>
 <li>
 Conduct antenatal assessments (vitals, fetal heart monitoring, CTG as required)
 </li>
 </ul>
</div>

Registered Nurse (Antenatal)

Confidential

<div>
 
 
 Executive Assistant - UAEN - Abu Dhabi
 
 
 
 
 
 
 Provide day-to-day administrative support to the department Director to ensure a smooth execution of all daily activities. Provide administrative and logistical support, follow up on relevant reports, effectively manage administrative tasks, manage schedules and office documents, and other tasks related to facilitating the administrative component of the Director&rsquo;s activities.
 
 
 
 
 
 
 Administrative support
 
 
 
 <ul>
 <li>
 Ensure smooth and effective execution of all daily activities relating to the Director by managing time and tasks effectively, coordinating meetings, following up on incomplete tasks and aligning key deliverables.
 </li>
 <li>
 Provide administrative and logistical support by proactively ordering and categorizing digital and physical paperwork.
 </li>
 <li>
 Continuously follow-up on relevant reports and projects in the pipeline.
 </li>
 <li>
 Effectively manage a diverse range of administrative tasks (e.g. correspondences, agendas, logistics etc.,) to provide a smooth schedule and enhance the office work efficiency.
 </li>
 <li>
 Manage schedules and organize meetings according to the Director&rsquo;s request and proactively follow-up on re-scheduling and other minor irregularities.
 </li>
 <li>
 Assist in coordinating communications and thus nurturing the relationship with key stakeholders, delegations, and visitors by arranging meetings and organizing business trips.
 </li>
 <li>
 Methodically manage office documents and records and ensure that all documents are securely stored and protected.
 </li>
 <li>
 Draft letters and official correspondences as per the direction of the Director.
 </li>
 <li>
 Greet and receive visitors of the Director, inform the Director and ensure that required attention and hospitality are provided to the visitors.
 </li>
 <li>
 Work collaboratively with other Executive Assistants, ensuring up-to-date knowledge on processes and policies relating to all necessary administrative drafts.
 </li>
 <li>
 Other duties as applicable to the role.
 </li>
 </ul>
</div>

Executive Assistant

Cleveland Clinic Abu Dhabi

<div>
 
 
 Cleveland Clinic Abu Dhabi is inviting Nursing professionals with recent two years' experience in Interventional Radiology to work in Abu Dhabi, UAE.
 
 
 
 
 
 
 
 JOB SUMMARY
 
 
 
 This position is responsible for providing general and specialized direct and indirect patient care through the application of evidence based nursing procedures and practices to patients of all ages on assigned nursing unit. This position is also responsible for demonstrating competency in the behavioral, growth, development and psychosocial needs of patients being treated.
 
 
 
 
 
 
 PRIMARY JOB DUTIES AND RESPONSIBILITIES
 
 
 <ul>
 <li>
 Completes timely patient admission and ongoing assessments, plans and updates plan of care based on individual patient needs
 </li>
 <li>
 Provides direct care and evaluates outcomes, incorporating principles of family centered care
 </li>
 <li>
 Monitors and documents patients&rsquo; condition and effectiveness of care and interventions
 </li>
 <li>
 Assesses educational needs of patients and significant others considering cultural needs and other special concerns
 </li>
 <li>
 Provides teaching and educational material to the patient and/or significant as appropriate
 </li>
 <li>
 Validates and documents patient and family understand of teaching
 </li>
 <li>
 Administers prescribed medications in accordance with approved policies and protocols, utilizing barcode scanning
 </li>
 <li>
 Carries out prescribed treatments in accordance with approved policies, protocols and educational material procedures
 </li>
 <li>
 Use the knowledge of one&rsquo;s own role and the roles of other professions to appropriately assess and address the health care needs of the patients and populations served
 </li>
 <li>
 Demonstrates commitment to providing evidence based practice care by: adhering to protocols for the care of patient populations in which assigned, reporting needed changes in practice supported by evidence, and participating in evaluating patient outcomes utilizing evidence
 </li>
 <li>
 Delegates appropriate components of the nursing care plan to other members of the nursing team
 </li>
 <li>
 Maintains confidentiality regarding patient and family information by promoting professional interdisciplinary communication
 </li>
 <li>
 Respects Patient Rights and demonstrates behaviors of a Patients&rsquo; First Philosophy
 </li>
 <li>
 Incorporates the CCAD Professional Practice model and patient safety principles into clinical practice
 </li>
 <li>
 Reports errors and near-misses
 </li>
 <li>
 Responsible for completing charge capture education and in-service training for their Institute within CCAD. When charges are not captured automatically the nurse will complete within Epic in real time, Perioperative Services within 24 business hours
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION &amp; EXPERIENCE REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Nursing or equivalent qualification is required
 </li>
 <li>
 Minimum three (3) year curriculum in Nursing from an accredited program is required
 </li>
 <li>
 Associate Degree Nurses from North America with evidence of passing the National exam is required (USA: NCLEX &ndash; RN &amp; Canada: Licensing Exam)
 </li>
 <li>
 Minimum of two (2) years post-graduate experience in an Intervention Radiology setting is required
 </li>
 <li>
 Valid and current national license is required
 </li>
 <li>
 BLS is required from AHA or an equivalent organization, or must be obtained within 3 months of employment
 </li>
 <li>
 ACLS relevant to area of specialty is required, from AHA or an equivalent organization; or must obtain within 6 months of employment
 </li>
 <li>
 Strong oral and written communication skills
 </li>
 <li>
 Proficiency with Microsoft Office suite
 </li>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Ability to effectively manage multiple
 </li>
 <li>
 Fluency in written and spoken English
 </li>
 <li>
 Experience with electronic medical record is strongly preferred
 </li>
 <li>
 Ability to speak and write in Arabic is preferred
 </li>
 </ul>
</div>

Staff Nurse, Interventional Radiology

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