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manager partner operations - logistics

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career opportunities: master technician, heavy equipment mechanical (12879)

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career opportunities: officer, quality control (12636)

career opportunities team leader rental fleet operations 14418

Al Sayer Group

<div><div><div>Job Summary/Purpose: 
Monitor vehicle replacements and movements for RAC customers to achieve specified objectives and ensure exceptional customer satisfaction.</div><div> 
 
 Responsibilities: 
&#61607; Strategic: 
NA 
&#61607; Operational: 
1. Receive customers for scheduled services, initiate job cards, and address customer inquiries and concerns in an efficient and courteous manner. 
2. Notify customers about periodic maintenance when rental vehicles need scheduled maintenance. 
3. Process vehicle replacement requests, verify supporting documentation, and initiate vehicle movements within the RAC system, ensuring full compliance with RAC policies and procedures. 
4. Collaborate with the Fleet Team to ensure replacement vehicles are available and maintain appropriate vehicle stock levels and records. 
5. Receive returned vehicles from customers, inspect vehicles' condition, report issues, and/or collect payments for damages/misuse. 
6. Collaborate with the maintenance team to ensure that replacement vehicles are regularly serviced, repaired, clean, and maintained in good condition for immediate use. 
7. Coordinate the transfer of vehicles between RAC locations in line with sales requirements. 
8. Maintain up-to-date records of vehicle status, rental agreements, fuel usage and mileage. 
9. Deliver the vehicle to the customer on completion of periodic maintenance, inform customers promptly when their vehicles are ready for collection or notify them of any delays. 
10. Provide replacement vehicles for service customers if the service period is more than 2 hours. 
11. Prepare daily report of vehicles movement and fleet utilization, submit to Line Manager and escalate any issues of defaulted customers.</div>
<div>
&#61607; People Management: 
1. Assign duties and examine work for accuracy, neatness, and compliance to policies and procedures. 
2. Check employee attendance and report absence and attendance exceptions, prepare annual leave plan for employees and overtime sheets on SAP HCM for management approval. 
3. Explain and advise staff on Group policy and quality standards and ensure adherence to health and safety standards. 
4. Provide on the job training and coaching to staff and provide information and necessary material to staff to carry out the jobs. 
5. Receive grievances raised by subordinates and promptly escalate such grievances to management 
&#61607; Prepare periodic and ad hoc reports and presentations. 
&#61607; Document and maintain records of activities and process workflows on internal communication portals. 
&#61607; Adhere to Al-Sayer Group policies and health and safety regulations. 
&#61607; Perform other duties as requested by management.</div></div></div>

Career Opportunities: Team Leader, Rental Fleet Operations (14418)

Ajal Group

We are seeking an Operations Manager to oversee and coordinate all operational activities in a heavy equipment rental and oilfield logistics environment. This role is responsible for managing fleets, leading teams, and ensuring operational excellence in alignment with strategic goals.Key Responsibilities:Lead day-to-day transport &amp; logistics operations, ensuring efficiency and service quality.Oversee fleet management, maintenance, and compliance with QHSE standards (ISO 9001, ISO 14001, OHSAS 18001).Manage budgets, control costs, and identify process improvements.Build and maintain strong relationships with oil &amp; gas sector clients.Lead, train, and develop operations teams to meet KPIs.Monitor market trends, competitor activities, and identify growth opportunities.Requirements:&middot; Bachelor&rsquo;s degree in, Mechanical Engineering, or related field (MBA added bonus).&middot; 5+ years of experience as operations manager in heavy transport/heavy equipment leasing oil &amp; gas&middot; Strong leadership, analytical, and problem-solving skills.&middot; Proficiency in English (Arabic is an advantage).&middot; Knowledge of Kuwait&rsquo;s labor, traffic, and industry regulations.Job Type: Full-timePay: KD1.000 - KD1,111,111.000 per month

Operations Manager – Heavy Equipment - Oil & Gas

<div><div><div>Job Summary/Purpose: 
Supervise short term rental car sales in the local market, achieve sales targets, and customer satisfaction index.</div><div> 
 
 Responsibilities: 
&#61607; Strategic: 
NA 
&#61607; Operational: 
1. Check and ensure vehicles availability for rent are cleaned, have valid registration, insurance coverage, number plates, next service date sticker and in good conditions with Al Sayer sticker. 
2. Ensure vehicle regular service is done on due date and be aware of the next service date, Kilometers of the vehicle. 
3. Verify that the documents submitted by customers in case of repairs, accidents, breakdowns etc... meet the documentation requirements (Police report , Copy of driving license etc) and coordinate with Insurance Companies for recovery of claims. 
4. Prepare and update daily report of vehicles movement and service details on VMS. 
5. Follow up with Fleet Controller for the availability and delivery of vehicles at all RAC locations and customers. 
6. Set sales call plan on day to day basis and submit the monthly turnover report to the Senior Manager, RAC Sales for review and further action. 
7. Review and prepare Daily Call Sheets and monthly sales details. 
8. Prepare and submit sales forecast report on a periodical basis to ensure availability of stock to meet customer demands. Keep up to date on availability of models with group Sales. 
9. Coordinate with the Customers and Sales Executives in order to obtain orders and maintain up to date records and database of existing and prospective customers for business expansion. 
10. Check and ensure vehicles are rented out in accordance with the terms and conditions of the Rental agreement and in compliance with company policy. 
11. Check and ensure the return of the vehicle as per the Rental Agreement is followed by the customers at the return date. Obtain prior agreement of the return location for extension of rentals and receive appropriate deposit from the customer. 
12. Follow up with delayed or defaulted customers for payments, review status and transfer their case to RAC Management for legal action. 
13. Receive payment from the customer for missing parts and damage in case it is not covered by Insurance on return the vehicle, ensure documents are prepared and sent to accounts department. 
14. Prepare, validate and submit quotations and offer car rental packages to prospects, prepare rental invoices with due dates charges. 
15. Validate customers selection in line with customer qualifying policy, keep up to date of blacklisted customers and companies and inform sales team. 
16. Ensure that necessary deposits/ bank guarantees are received from the customer prior to the delivery of the vehicles.</div>
<div>
&#61607; People Management: 
1. Assign duties and examine work for accuracy, neatness, and compliance to policies and procedures. 
2. Check employee attendance and report absence and attendance exceptions, prepare annual leave plan for employees and overtime sheets on SAP for management approval. 
3. Explain and advise staff on Group policy and quality standards and ensure adherence to health and safety standards. 
4. Provide on the job training and coaching to staff and provide information and necessary material to staff to carry out the jobs. 
5. Receive grievances raised by subordinates and promptly escalate such grievances to management.</div></div></div>

Career Opportunities: Supervisor, Rental Sales (14414)

ALSAYER Group

<div>
 
 Job Summary/Purpose:
 
 
 Supervise short term rental car sales in the local market, achieve sales targets, and customer satisfaction index.
 
 
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
  Strategic:
 
 
 NA
 
 
  Operational:
 
 
 1. Check and ensure vehicles availability for rent are cleaned, have valid registration, insurance coverage, number plates, next service date sticker and in good conditions with Al Sayer sticker.
 
 
 2. Ensure vehicle regular service is done on due date and be aware of the next service date, Kilometers of the vehicle.
 
 
 3. Verify that the documents submitted by customers in case of repairs, accidents, breakdowns etc... meet the documentation requirements (Police report , Copy of driving license etc) and coordinate with Insurance Companies for recovery of claims.
 
 
 4. Prepare and update daily report of vehicles movement and service details on VMS.
 
 
 5. Follow up with Fleet Controller for the availability and delivery of vehicles at all RAC locations and customers.
 
 
 6. Set sales call plan on day to day basis and submit the monthly turnover report to the Senior Manager, RAC Sales for review and further action.
 
 
 7. Review and prepare Daily Call Sheets and monthly sales details.
 
 
 8. Prepare and submit sales forecast report on a periodical basis to ensure availability of stock to meet customer demands. Keep up to date on availability of models with group Sales.
 
 
 9. Coordinate with the Customers and Sales Executives in order to obtain orders and maintain up to date records and database of existing and prospective customers for business expansion.
 
 
 10. Check and ensure vehicles are rented out in accordance with the terms and conditions of the Rental agreement and in compliance with company policy.
 
 
 11. Check and ensure the return of the vehicle as per the Rental Agreement is followed by the customers at the return date. Obtain prior agreement of the return location for extension of rentals and receive appropriate deposit from the customer.
 
 
 12. Follow up with delayed or defaulted customers for payments, review status and transfer their case to RAC Management for legal action.
 
 
 13. Receive payment from the customer for missing parts and damage in case it is not covered by Insurance on return the vehicle, ensure documents are prepared and sent to accounts department.
 
 
 14. Prepare, validate and submit quotations and offer car rental packages to prospects, prepare rental invoices with due dates charges.
 
 
 15. Validate customers selection in line with customer qualifying policy, keep up to date of blacklisted customers and companies and inform sales team.
 
 
 16. Ensure that necessary deposits/ bank guarantees are received from the customer prior to the delivery of the vehicles.
 
 
 
 
 
  People Management:
 
 
 1. Assign duties and examine work for accuracy, neatness, and compliance to policies and procedures.
 
 
 2. Check employee attendance and report absence and attendance exceptions, prepare annual leave plan for employees and overtime sheets on SAP for management approval.
 
 
 3. Explain and advise staff on Group policy and quality standards and ensure adherence to health and safety standards.
 
 
 4. Provide on the job training and coaching to staff and provide information and necessary material to staff to carry out the jobs.
 
 
 5. Receive grievances raised by subordinates and promptly escalate such grievances to management.
 
</div>

Supervisor, Rental Sales(14414)

Alghanim INDUSTRIES

Date: 21 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Call Center Team Leader shall oversee activities of call center agents to ensure that all customer queries are handled effectively and professionally, whilst strengthening and maintaining excellent relations with customers. Call Center Team Leader shall be responsible to take initiative to resolve customer complaints effectively by understanding their complaint and routing to the concerned department head timely.
 Job Responsibilities
 Ensures that all calls are answered within predetermined time scales and are dealt with in a professional manner by the call agents.
 Manages all service requests and change requests for the client.
 Builds and maintains excellent customer relationships.
 Investigates and resolves customer problems with services rendered.
 Responds promptly to customer needs.
 Follows up with the customers by telephone and e-mail and ensures that their needs are met satisfactorily.
 Compiles customers requirements based on information received from meetings, calls, direct mail responses and other sources.
 Solicits customer feedback & analyze to rate level of customer satisfaction.
 Builds customer’s interest in the business offered by the company.
 Ensures the maintenance and updating of customer databases with changes and status of customers.
 Ensures the follow up of calls of the client including clerical duties which includes faxing, filling up paperwork as well as liaising with other departments.
 Achieves the highest level of customer satisfaction as well as grow company sales.
 
Candidate Requirements
 Excellent oral & written communication skills both in English & Arabic.
 Knowledge of Car Rental business functions and operating procedures. Customer service oriented.
 Pleasant with friendly manners. Strong interpersonal skills.
 High level of self-control. Excellent team player.
 Ability to make evaluative judgments.
 Effectively deal with job stress, angry callers and upset customers. Ability to write routine reports and correspondence.
 Excellent Computer skills and proficiency in MS Office Applications.
 Excellent oral & written communication skills both in English & Arabic.
 Knowledge of Car Rental business functions and operating procedures. Customer service oriented.
 Pleasant with friendly manners. Strong interpersonal skills.
 High level of self-control. Excellent team player.
 Ability to make evaluative judgments.
 Effectively deal with job stress, angry callers and upset customers. Ability to write routine reports and correspondence.
 Excellent Computer skills and proficiency in MS Office Applications.
 5-7 Years experience in similar position in a well known company.
 Flexibility on working hours.
 
Education Bachelor’s Degree

Team Leader - Call Center

<div><div><div>Job Summary/Purpose: 
Promote Al Sayer's personal vehicle rental and leasing services, achieve sales targets, and grow customer portfolios.</div><div> 
 Responsibilities: 
&#61607; Strategic: 
NA 
&#61607; Operational: 
1. Assess customer needs and recommend appropriate personal leasing options. 
2. Prepare leasing quotations and agreements in line with company policies and facilitate a seamless contract signing process for the customers. 
3. Identify and follow up on potential personal leasing opportunities. 
4. Ensure timely and efficient vehicle handover. 
5. Coordinate with Invoicing and Credit Department for issuance of invoices and timely approvals. 
6. Stay updated on leasing options, models, prices, and promotions. 
7. Adress customer queries and resolve issues quickly; escalate unresolved cases to the Line Manager. 
8. Record all customer interactions, transactions, and follow-ups accurately in the CRM system. 
9. Achieve assigned sales targets and individual KPIs and provide support to the Leasing Team.</div>
<div>
&#61607; People Management: 
1. NA 
&#61607; Prepare periodic and ad hoc reports and presentations. 
&#61607; Document and maintain records of activities and process workflows on internal communication portals. 
&#61607; Adhere to Al-Sayer Group policies and health and safety regulations. 
&#61607; Perform other duties as requested by management.</div></div></div>

Career Opportunities: Sales Associate Trainee, Vehicle Personal Leasing (14440)

Jereh Group

<div>
 
 
 Position Summary:
 
 
 
 
 
 
 This position is responsible for directing the actual distribution or movement of Nature Gas Compressor, Power Generation, oilfield equipment, including fracturing fleet, cementing unit, coiled tubing unit, nitrogen pumper, flowline products, etc. to the customer in oil &amp; gas industry.
 
 
 
 
 
 Position is focused on focused sales objectives by developing market penetration plans, planning sales strategies, and take efforts to close orders. Analyze market information, competition and sales statistics to determine sales potential and inventory requirements and monitor the preferences of customers.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Responsible for exploring and developing business opportunities, building strong relationships with appropriate client contacts and executing strategic and tactical business plans.
 </li>
 <li>
 Following-up the market dynamics in the industry.
 </li>
 <li>
 Conducts sales activities such as volume and margin analysis, supporting tender activity, resolving customer operational issues and monitoring pricing performance integrity to enhance customer perception of value.
 </li>
 <li>
 Maintain and promote relationships with customer contacts who may be determining potential opportunities and deal with existing business challenges
 </li>
 <li>
 Develop market research, main competitor analysis report to support management decision-making.
 </li>
 <li>
 Accomplished the detached duty and supported supervisor. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ol>
 <li>
 At least 2 years sales experience in oil &amp; gas industry.
 </li>
 <li>
 Familiar with Kuwait oil and gas industry, relevant experience is preferred
 </li>
 <li>
 Experience of Oil &amp; Gas industry-related standards, regulations, market operation and business type in Kuwait.
 </li>
 </ol>
 
 Strong connections with National Oil Companies and Oil Service Companies in Kuwait
 
 <ul>
 <li>
 
 Work Location:
 
 Ahmadi, Kuwait
 </li>
 </ul>
 
 
</div>

Sales Manager (Kuwait)

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