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cargo charter sales manager

cargo data science manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Cargo Data Science Manager
</div></div><div><div>Ref #
</div><div>228774
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 09-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Data Analytics Team in Doha as Cargo Data Science Manager.</p><p><b>
About the role</b></p><p>
In this role, you will be required to spearhead the development and implementation of advanced cargo analytics and optimization strategies. This role is essential in fostering a data-driven decision-making culture within the organization, focusing on critical areas such as cargo pricing strategy, accurate capacity forecasting, efficient route planning, enhanced operational efficiency, and improved customer experience.</p><p>
In addition, engage in hands-on data science projects, utilizing statistical analysis and machine learning techniques, while also providing leadership to a team of data professionals.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>Lead and mentor a team of data scientists and analysts to design, develop, and implement advanced and valuable analytics solutions across the organization</li><li>Transform and Elevate the Data Culture of the organization from Descriptive Analytics to Predictive and Prescriptive Analytics through the implementation of predictive models through AI/ML</li><li>Lead the development of AI use cases across the organization through the orchestration of workshop aimed ai collecting use cases across the departments</li><li>Utilize AI/ML to improve load factor, turnaround times, and fuel efficiency</li><li>Work with cross-functional teams to understand business needs and identify opportunities to leverage data to drive business decisions</li><li>Effective Project Management by coordinating and communicating with all stakeholders involved in the usage of the visualization tool and making sure the tools developed satisfy stakeholders&rsquo; needs</li><li>Develop and maintain relationships with external data providers and partners</li><li>Monitor industry trends and best practices to ensure the team is up to date with the latest analytical and data management techniques</li><li>Look at state-of-the-art tools used in the industry and best practices in order to Innovate, Improve and Advance analytical capabilities within the organization.</li><li>Work closely with the Technical Team to ensure optimal performance of the analytical platform. Improve existing processes within the team and the organization which involves data and analytics tools</li><li>Oversee the implementation of ETL processes, data models, and data pipelines to ensure data is clean, accurate, and available.</li></ul><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>Bachelor&rsquo;s degree or equivalent with at least 4 years of job-related experience.</li><li>Programming &amp; Analytics: Proficient in Python (Pandas, NumPy, scikit-learn, XGBoost, PyTorch/TensorFlow).</li><li>Advanced SQL for querying complex relational databases. Experience in R or Scala is a plus</li><li>Machine Learning &amp; Modeling: Hands-on experience building and deploying predictive models (e.g., demand forecasting, dynamic pricing, load optimization).</li><li>Familiarity with time series analysis, Classification / regression, and unsupervised learning (e.g., clustering for shipment segmentation).</li><li>Data Engineering: Working knowledge of data pipelines using tools like Airflow, dbt, or Apache Spark. Experience managing or working with ETL processes, data lakes, and cloud data platforms (e.g., AWS Redshift, Google BigQuery, Azure Synapse).</li><li>Visualization &amp; Reporting: Strong proficiency in Power BI and Tableau for executive dashboards. Comfortable translating data insights into clear business presentations</li><li>Cloud &amp; DevOps: Experience deploying models or data apps in cloud environments (AWS/GCP/Azure). Familiarity with Docker, Kubernetes, and CI/CD pipelines for ML Ops</li><li>Experience in competitive, strategic business and/or financial assessment, trending and forecasting.</li><li>Experience in a Network Strategy, Performance or Planning Environment.</li><li>Prior experience within the Airline/Travel industry background or related field is an added advantage.</li></ul><p><b>
About Qatar Airways Group</b><br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228774</div></div></div></div></div></div></div></div>

Cargo Data Science Manager

Management Solutions International (MSI)

<p></p><div><div><div><div><div><div><div><div><div>Location</div></div>
<div><div>Doha, Qatar</div></div>
</div></div></div><div></div><div><div><div><div><div>Experience</div></div>
<div><div>5-8</div></div>
</div></div></div><div></div><div><div><div><div><div>Job Type</div></div>
<div><div>Recruitment</div></div></div></div></div></div></div></div></div>
<br><div><div><div>Job Description
</div></div><div><div>Marine Superintendent &mdash; Job Description</div>
<p><b>Position:</b> Marine Superintendent<br>
<b>Location:</b> Qatar<br>
<b>Experience:</b> 5&ndash;8 years of marine / sea-going and/or shore-based experience<br>
<b>Education / Certification:</b> Bachelor&rsquo;s degree in Nautical Science / Maritime Studies / related marine discipline; Certificate of Competency (e.g. Master Mariner / Class-1) or equivalent marine qualification.</p>
<div>Key Responsibilities</div>
<ul><li><p>Oversee the safe, efficient, and compliant daily operations of assigned vessels.</p>
</li><li><p>Conduct regular vessel inspections, audits, and surveys (safety, navigation, cargo operations, maintenance, statutory compliance).</p>
</li><li><p>Ensure vessels meet all relevant international and flag/port-state regulations for safety, environment, and classification.</p>
</li><li><p>Provide technical and operational guidance to shipboard staff (Masters, officers, crew) and liaise with shore-based management and other departments.</p>
</li><li><p>Coordinate maintenance, repairs, dry-dock planning, and ensure proper upkeep and readiness of vessels.</p>
</li><li><p>Manage documentation and vessel records: certificates, statutory documents, safety &amp; compliance logs, inspection and audit records.</p>
</li><li><p>Conduct and lead incident / accident investigations or near-miss analyses, implement corrective/preventive actions, and participate in emergency response when needed.</p>
</li><li><p>Support crew training, briefings, and debriefings &mdash; especially regarding safety, emergency procedures, and operational best practices.</p>
</li><li><p>Monitor and control operational costs, budgets for marine operations, maintenance, repairs, and ensure cost-effective vessel management.</p>
</li></ul><div>Required Skills &amp; Competencies</div>
<ul><li><p>Strong knowledge of shipboard operations &mdash; navigation, cargo/ballast operations, mooring, cargo handling, maintenance.</p>
</li><li><p>Thorough understanding of international maritime regulations and standards (e.g. safety, environmental, classification, statutory compliance).</p>
</li><li><p>Significant sea-going experience (preferably as a senior deck officer: Chief Officer or Master), and some shore-based or fleet-management exposure.</p>
</li><li><p>Excellent leadership, communication, and interpersonal skills; capable of liaising with multinational crews and various stakeholders.</p>
</li><li><p>Sound analytical and problem-solving abilities; capable of making decisions under pressure and managing operational issues effectively.</p>
</li><li><p>Competence in documentation, reporting, and maintaining management systems (safety, compliance, audits).</p>
</li><li><p>Flexibility and readiness to travel / conduct vessel visits, port calls, and handle variable operational demands.</p>
</li></ul><div>Reporting &amp; Coordination</div>
<ul><li><p>Reports to Fleet Manager / Head of Marine Operations / Senior Management responsible for fleet/vessel operations.</p>
</li><li><p>Works closely with technical/maintenance departments, safety/HSSE teams, crewing departments, port/terminal authorities, classification societies, and other relevant stakeholders.</p></li></ul></div></div><p></p>

Superintendent

<div><div><div><div><div><div><div><div>Job title
</div><div>Cargo Charter Sales Manager
</div></div><div><div>Ref #
</div><div>228664
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 08-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Team in Doha as Cargo Charter Sales Manager</p><p><b>
About the role</b></p><p>
In this role, you will be responsible for the generation and execution of a sales plan of charter flights for Qatar Airways Cargo Network. Lead and coordinate activities involving effective sales strategies for new markets, development of existing markets. Actively sell and develop full and part charter worldwide.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>Customer Relations Management Increase Customer base</li><li>Proactively build relationships with charter customers and diversify the customer portfolio for Qatar Airways Cargo.</li><li>Manage accounts and key customers, organize Periodic meetings with key decision makers.</li><li>Collaborate with pricing and revenue management teams to develop competitive pricing strategies.</li><li>Proactively pursue with Cargo Corporate planning for the sourcing and maximum utilization of aircraft availability.</li><li>Prepare a business and marketing plan to maximize revenue opportunities for QR.</li><li>Effective liaison with internal and external stake holders for the charter execution</li><li>Develop internal team processes and checks</li><li>Lead strategic projects aimed at improving cargo charter sales processes, customer experience, and operational efficiency.</li><li>Prepare regular sales reports, including revenue forecasts, pipeline updates, and market analysis</li><li>Resolve any operational issues that may arise, ensuring minimal disruption to clients.</li><li>Analyze market trends, competitor activity, and customer needs to identify growth areas.</li></ul><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><ul><li>Bachelor&rsquo;s Degree with minimum 6 years of related experience</li><li>Air Cargo Pricing and sales experience</li><li>Experience within a managerial or supervisory role in airline or freighter forwarding</li><li>Strong negotiation &amp; interpersonal skills</li><li>Sales planning and customer experience knowledge</li></ul><p><b><br>
About Qatar Airways Group</b>
</p><p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228664</div></div></div></div></div></div></div></div>

Cargo Charter Sales Manager

Nakilat

<p></p><div><div><div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Summary and Purpose</b></h2>
</div><div><p>
Ensure the safe, efficient and cost-effective operation of vessels and that all operational practices meet Flag State regulatory, company and customer requirements.</p>
<p>Ensure the effective implementation of Navigation, seamanship and cargo handling policies on board.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Accountabilities</b></h2>
</div><div><p><b>
Key Accountabilities:</b></p>
<p><b>Cargo Management and compliance:</b><br>
1. Ensure that the vessels are operated in a manner which is safe, reliable and economical and meets the highest industry standards. This shall ensure efficiency in cargo management.<br>
2. Drive compliance with international, Flag State, legal requirements and all company policies related to shipping operations, safety of navigation and Marine personnel at all times. The Marine Operations Superintendent shall also ensure complete compliance with, port / terminals requirements, oil / gas majors and ship vetting systems.<br>
3. Ensure that the trading certification of vessels is valid and avoid failure due to non-compliance.<br>
4. Act as owner&rsquo;s / operator&rsquo;s representative for all commercial STS and ESTS.</p>
<p><b>Vetting of Vessels:</b><br>
5. Ensure that vessels in the fleet are vetted successfully by arranging timely SIRE / CDI inspections, giving prompt responses to any observations raised, initiate remedial actions and identify and mitigate gaps in policies and procedures.<br>
6. Manage the entry of details from the VPQ into the SIRE system as well as maintain the relevant vessels particulars data not limited to TMSA and Q88 records.</p>
<p><b>Audits and Ship Inspections:</b><br>
7. Conduct ship inspections on a regular basis, as per safety management system SMS / ISM to ensure effective ship management during calls to Ras Laffan or sailing visit. In these visits, he/she shall carry out internal audits not limited to navigational, galley and cargo audits.<br>
8. Conduct safety / security / environmental and other SHEQ internal audits as applicable.<br>
9. Supervise the close-out of audits and inspections of ships in coordination with the HSSEQ / technical functions.</p>
<p><b>Safety Management System:</b><br>
10. Maintain the Safety Management System (SMS) of the organization and consistently focus on improving the quality, efficiency of procedures and accuracy, jointly with the Fleet HSSEQ function<br>
11. Brief new senior officers before they join the vessels with regards to the Safety Management System, company policies, vessel operations and specific charterers&rsquo; requirements.</p>
<p><b>Monitor Communication:</b><br>
12. Confirm owned vessels managed by third party is operated efficiently in line with Master Service agreement, Owners instructions, charterer&rsquo;s instruction and TCP.<br>
13. Ensure that managed vessels are operated as per TCP obligations.</p>
<p><b>Voyage Planning:</b><br>
14. Supervise the voyage planning and performance process for the vessels managed by NSQL to ensure compliance with statutory requirements and the requirements of the charterer. Help the organization to avoid performance related claims and provide support in challenging the claims in case they are raised. As well as comply with Ship Energy Efficiency Management Plan.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Accountabilities - 2</b></h2>
</div><div><p><b>
Terminal Approval:</b><br>
15. Participate actively. ship shore interface and compatibly studies Liaise with all related parties such as agents, charterers and terminals and provide all relevant information for the Master to assess the suitability / compatibility of the berth.<br>
16. Carry out in-house mooring analysis Studies.</p>
<p><b>Incident investigations and Risk Assessment:</b><br>
17. Lead investigations into any incidents that may occur as per safety management system SMS / ISM, and ensure that incidents are successfully closed out in a timely manner in coordination with the HSSEQ function.<br>
18. Conduct safety risk assessment and environmental impact assessment for vessel operations in line with Maritime standard / best industry practice.</p>
<p><b>Emergency Response Plan:</b><br>
19. Perform duties and functions as per the Emergency Response Plan and as directed by the Incident Commander.<br>
<br>
<b>Staff Related Functions:</b><br>
20. Works with Fleet &ndash; Head Of Operations and/or Marine Personnel Manager on matters concerning suitability of personnel for promotion, possible secondment or career development and undertake assessments of candidates for promotion.<br>
21. Supervises ship staff conduct, performance and development and works with Marine Personnel Manager.<br>
22. Assist MPD in recruiting process for the sea going staff by participating in new entry staff interviews</p>
<p><b>Interface:</b><br>
23. Provides an effective working link on a day-to-day basis between NSQL Management and ship&rsquo;s staff. Also provides the necessary marine supervision and improvements on all shipping matter as required. Ensures the effective implementation of quality improvement projects and enhance business processes associated with operational issues on board and ashore. Undertakes ships&rsquo; visits as determined by Fleet &ndash; Head Of Operations.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Accountabilities - 3</b></h2>
</div><div><p><b>
Generic Accountabilities:</b></p>
<p><b>Quality, Health, Safety, &amp; Environment (QHSE):</b><br>
24. Adhere to all relevant HSSEQ / SHEQ policies, procedures, instructions and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers and the public.</p><br>
<p><br>
<b>Policies, Systems, Processes &amp; Procedures:</b><br>
25. Implement approved policies, processes and procedures, and provide instructions vessels to ensure their proper implementation.</p><br>
<p><br>
<b>Others:</b><br>
26. Act as an intermediary between the charterers and STASCO when there is a need to protect the interests of the organization and optimize costs wherever necessary.<br>
27. Ensure that the reputation of the organization is safeguarded. The person in this position shall take responsibility to ensure that the organization faces minimum amount of exposure to environmental pollution.<br>
28. Recognizes Sub-standard operation performance and initiate an investigation to evaluate alternative system, equipment, contractors and methods for beneficial use in place of obsolete unreliable or less efficient systems or equipment on equipment or company operated ships<br>
29. Act as a representative of the organization in industry specific meetings.<br>
30. Perform any other related duties as instructed by the Fleet &ndash; Head Of Operations.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Key Result Areas</b></h2>
</div><div><ul><li>Degree of compliance and number of issues of related to compliance</li><li>Vetting of vessels</li><li>Audits conducted and successful implementation of suggestions</li><li>Successful incident investigations conducted and number of similar future incidents prevented</li><li>Charterers / customer satisfactions</li></ul>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications, Experience and Job Skills</b></h2>
</div><div><div><b>
Qualifications:</b><br>
<ul><li>Degree in Nautical Science or any other related field and / or;</li><li>Master Mariner Certificate of competence and all associated courses with this competence certification.</li></ul></div>
<div><b>Experience:</b><br>
<ul><li>8 to 12 years&rsquo; experience including 3 years&rsquo; as Master on LNG/LPG or crude/oil carriers and favored at least 2 years&rsquo; in a head office management position of a large gas/oil shipping company</li></ul>
Experience of working with personnel from different cultures (ship owners and ship crews)</div>
<div><b>Job Specific Skills:</b><br>
<ul><li>Fully conversant with international and national statutory requirements of the Maritime industry (SOLAS, ISM, MARPOL, ISPS, SOPEP, ISOs)</li><li>Training and knowledge of emergency response procedures, ship vetting, ship inspection is essential</li><li>Auditing skills- Lead ISO, ISM, ISPS auditor</li><li>Computer literate- Microsoft suite of products</li></ul></div>
</div></div></div>
</div></div></div></div><div></div><div><div><div><div><h1 class="jobSectionHeader"><b>NR: Marine Operations Superintendent
</b></h1></div></div></div></div><div></div><div><div><div><div>Department:
</div></div></div></div><div><div><div><div>City:<br>
</div></div></div></div><div></div><p><br>
<b>Job Segment: </b>Operations Manager, QA, Quality Assurance, Inspector, Operations, Quality, Technology
</p></div><div></div><div><div><p>Apply now</p></div></div></div></div></div><p></p>

NR: Marine Operations Superintendent

<div><div><div><div><div><div><div><div>Job title
</div><div>Head of Global Cargo Operations
</div></div><div><div>Ref #
</div><div>228837
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 21-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry.<br>
<br>
If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.<br>
<br>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Operations team in Doha as a Head of Global Cargo Operations</p><p><b>
About the role</b></p><p>
In this role, you will oversee, standardize and continuously improve global cargo operations, in close collaboration with the Regional Managers Cargo Operations assigned to each region, by centrally controlling and driving overall global performance management.</p><p>
As part of your role, your additional responsibilities will include the following:</p><p>
Strategic:</p><ul><li>
Develop and implement the current Operations strategy required to fulfil and align the vision for the Operations department provided by VP Cargo Operations.</li><li>
Ensure overall cost of the global operation meets budget expectations.</li><li>
Lead the efforts to break regional silos and standardize the operation across the globe.</li><li>
Ensure operational readiness to meet service promise associated to commercial requirements.</li><li>
Centralize control and oversight of operational performance, tactical steering and continuous improvement.</li><li>
Defines standards and performance management framework required to manage current Operations globally.</li></ul><p>
Operational</p><ul><li>
Acts as the final point of escalation for global operations prior to engaging senior/executive leadership.</li><li>
Accountable for the operational performance of all regions within the network.</li><li>
Define and control the pipeline of regional initiatives involved in the continuous improvement of the global operation.</li><li>
Responsible for achieving the global C/ATK targets, as deemed by management.</li><li>
Responsible for cost control framework that enables global cost oversight, deviation management and budget compliance.</li><li><p>
Ensure all audits, audit findings and AQDs are correctly addressed and corrective actions are implemented, monitored and executed as per plan.</p></li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications<br>
</b></h3></div></div><div><div><div><div><p><br>
<b>About you</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent with minimum 10 years of job-related experience</li><li>
Global Cargo Operations Management experience, managing large teams across multiple geographical regions</li><li>
Working knowledge of Operations Performance Management and Ground handling/Ramp/Cargo Warehouse Operations</li><li>
Strong verbal and written English communication skills</li><li>
Excellent relationship building, negotiation and influencing skills</li><li>
Experience in working extensively with cross- functional teams, in a faced- paced working environment, managing multiple, time- sensitive deliverables and competing priorities</li><li>
Ability and dedication to work with data, drive digitization and innovation and promote change management</li></ul><p><b><br>
About Qatar Airways Group
</b></p><p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p></p><p><b><br>
How to apply</b><br>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228837</div></div></div></div></div></div></div></div>

Head of Global Cargo Operations

People Dynamics

<p><b>1. JOB PURPOSE:</b></p><p>This role will be involved in providing customer service functions in liaison with relevant stakeholders while contributing towards meeting and exceeding the set targets. Ensure the smooth operation flow of cargo through acceptance and management of bookings. Identify the needs and improve customer service performance for the local station.</p><p><b>2. ACCOUNTABILITIES:</b></p><p><b>Operational</b></p><ul><li>Ensure full compliance at all times with safety and security regulations and procedures as per host state and company requirements.</li><li>Maintain close coordination between departments, customers and third parties to ensure shipments are transferred, delivered on time and correct priority is given to shipments.</li><li>Identify needs and improve cargo sales and operational performance for local station.</li><li>Distribute official notifications to concerned parties, both internal and external.</li><li>Create awareness of Cargo products and services among existing and potential customers, as well as internal stakeholders.</li><li>Perform other department duties related to his/her position as directed by the Head of the Department.</li></ul><p><b>Customer Service</b></p><ul><li>Coordinate service recovery measures and implement corrective actions, when required, ensuring appropriate communication to relevant stakeholders.</li><li>Record updates on backlog/critical situations to avoid complaints from customers.</li><li>Coordinate between cargo handling teams and outstations on shipments requiring special handling/attention to ensure smooth movement of cargo, when required.</li><li>Provide booking list to Ground Handling Agent (GHA) within the agreed time frame, to effect on-time departure of flights.</li><li>Contribute in maximizing revenue through efficient allocations in relation to reservations with Revenue Management.</li><li>Attend to all customer queries with regard to cargo shipments.</li><li>Assist in facilitating coordination between IATA / CASS and cargo offices within the station / region to ensure efficiency in billing and settlement processes.</li><li>Assist station in-charge in handling CAMS violation/Finance reconciliation queries and shipment verification.</li></ul><p><b>Reservations</b></p><ul><li>Accept bookings for cargo sales and ensure they are properly fed into the cargo IT system according to airline instructions as per Cargo Services Manual (CSM).</li><li>Liaise between sales team members and Revenue Management to ensure each reservation is properly allocated per flight.</li><li>Make booking with other airlines/trucking companies and make use of SPA contracts to ensure satisfactory service to offline destinations, whenever required.</li></ul><p><b>Sales</b></p><ul><li>Interact via telephone with freight forwarders, direct shippers and/or consignees, typical telesales functions, assist customer queries, rate quotations, optimizing the commercial functions related to export booking/forwarding/delivery while setting a high standard of service.</li><li>Flight planning with maximum utilization of the flight capacity, control and operation export &amp; import.</li><li>Generate services reports including preparation system accounting updates on every flight departure.</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 4 months</p><p>Work Location: In person</p>

Cargo Operations/ Logistics Officer (French Speaker)

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Process Excellence Officer
</div></div><div><div>Ref #
</div><div>228956
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 16-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry.</p><p>
If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p><br>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of <b>Qatar Airways Cargo&rsquo;s Operations team</b> in Doha as a <b>Senior Process Excellence Officer.</b></p><p><b><br>
About the role</b></p><p>
In this role, you will be responsible for driving continuous improvement and business process re-engineering across QR Cargo operations. You will focus on optimizing operational workflows to enhance efficiency, strengthen internal controls, and ensure compliance. You will also be collaborating with cross-functional teams to standardize and automate processes, enabling cost-effective and scalable operations. You will be a key enabler in aligning operational performance with strategic goals through data-driven insights and robust governance frameworks.<br>
<br>
As part of your role, your additional responsibilities will include the following:</p><ul><li>
Identify opportunities for continuous improvement by analyzing operational performance data.</li><li>
Monitor and report cost-saving initiatives, ensuring measurable impact and alignment with budgetary goals.</li><li>
Drive innovation by leveraging market trends and emerging technologies to improve operational effectiveness.</li><li>
Develop and track operational and financial KPIs, ensuring visibility and accountability across all regions.</li><li>
Lead cross-functional projects and reviews to identify gaps, propose solutions, and ensure effective adoption of new processes</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Bachelor&rsquo;s degree with minimum of 4 years of job-related experience in process improvement projects, stakeholder management and time management</li><li>
Strong data analytical skills with proficiency in data visualization tools (PowerBI, Tableau, Excel)</li><li>
Proficiency in using MS Visio and skilled in building business cases and executive presentations</li><li>
Strong relationship building, negotiation and influencing skills</li><li>
Excellent spoken and written English skills</li><li>
Ability to work independently and manage multiple, time- sensitive deliverables and competing priorities</li><li><p>
Ability to work extensively with cross- functional teams, in a faced- paced working environment</p></li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b><br>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228956</div></div></div></div></div></div></div></div>

Senior Process Excellence Officer

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