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cargo procedures officer

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Cargo Procedures Officer
</div></div><div><div>Ref #
</div><div>227626
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 09-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team in Doha as a Cargo Procedures Officer.</p><p><b>
About the role</b></p><p>
In this role you will be responsible in shaping and enforcing operational standards across our global cargo network. This position is central to ensuring compliance, driving operational excellence, and upholding the highest levels of safety, security, and quality.</p><p><b>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</b></p><ul><li>
Create, revise, and implement cargo manuals and operational procedures in alignment with Qatar Airways policies and IATA regulations.</li><li>
Compile and edit manuals and related documentation, collaborating with stakeholders and subject matter experts to ensure alignment with safety, security, and quality standards.</li><li>
Issue notifications for operational and regulatory changes, and ensure documentation is current within the Qatar Airways Corporate Document Management System (CDMS).</li><li>
Develop and manage cargo checklists, forms, labels, and other materials to meet regulatory and operational requirements</li><li>
Provide guidance to stations and network teams on documentation related queries and ensure consistent understanding of procedures.</li><li>
Support internal and external audits by preparing and dispatching required documents and materials to relevant stations.</li><li>
Oversee procurement and distribution of cargo stationery and regulatory manuals, coordinating with suppliers and internal departments.</li><li>
Assist in operational disruptions and emergency situations, contributing to the Qatar Airways Special Assistance Program.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent with at least 5 years of job-related experience.</li><li>
Proven Knowledge of general and special cargo handling, safety management system</li><li>
Proven Knowledge for freighter aircraft handling</li><li>
Should have knowledge of IATA rules and regulations</li><li>
Should have cargo operational and compliance experience</li><li>
Must have the ability to communicate technical information to non - technical audiences</li><li>
Must be fluent in written and spoken English language</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227626</div></div></div></div></div></div></div></div>

Cargo Procedures Officer

<div><div><div><div><div><div><div><div>Job title
</div><div>Lead Cargo Officer - Interline &amp; Partnerships
</div></div><div><div>Ref #
</div><div>226657
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 04-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Global Pricing Team in Doha as a Lead Cargo Officer &ndash; Interline &amp; Partnerships.</p><p><b><br>
About the role</b></p><p>
In this role, you are accountable for developing cargo interline and strategic partnership operational framework with other partner airlines. Work alongside HUB and regional operations teams to develop most efficient process in line with regulatory framework and handling parameters.</p><p>
Also responsible to support interline and partnership operational readiness for new partnerships, start-ups in co-ordination with partner airline, QR regional and HUB teams. Work in conjunction with safety, security and quality performance standards and support smooth operation transitions, finalization of MOP&rsquo;s for interline agreements, handling across the regions</p><p><br>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>
Responsible to define framework by engaging in an operational dialogue with partner airlines, QR Cargo internal and external stakeholders, supporting the commercial arm and mutually seeking beneficial operational conditions bounded by the compliance framework of each airline and supporting QR strategic requirements.</li><li>
Identify and develop operational synergies with Cargo and Ground Handling agents between Qatar Airways and partner airlines.</li><li>
Develop joint processes that can optimize specific compliance requirements to meet standards and requirements and benefit from the efficiencies for both Qatar Airways and partner Airlines.</li><li>
Take lead and be a focal point for all operational matters that require escalation throughout the logistic chain.</li><li>
Maintain relationships with partner airlines and internal stakeholders and initiate communication by identifying potential sectors or agreements to increase network support.</li><li>
Develop Cost efficient and lean initiatives that avoid double handling of cargo.</li><li>
Lead the creation of interphase for interline related IT setups for operational visibility and messaging compliance. Be the initiator for these developments.</li><li>
Collaborate with performance reporting team for generating/upgrading performance reports, which create value to the end-user at station and regional levels.</li><li>
Act as a support interface between IT/CROAMIS, Hub (QR Cargo and GHA) teams and regional teams on system, process development and change management to drive automation improvements in the regions.</li><li>
Support and monitor the Implementation of SOPs with the GHA&rsquo;s to ensure smooth interline and partnership cargo operations in the region. This also includes streamlining policies with GHA staff in order to follow procedures in the absence of cargo staff at the respective station.</li><li>
Review operational performance of airline partnerships, report to senior management and create strategies for corrective action where required.</li><li>
Ensure discrepancies and non-conformances are minimized in order to reduce claims and penalties at the</li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>Bachelor&rsquo;s degree or equivalent with at least 4 years of job-related experience.</li><li>Experience in managing Airline partnerships</li><li>In-depth understanding of global air cargo landscape</li><li>Excellent communication, analytical &amp; negotiation skills</li><li>Excellent command of English language &ndash; verbal and in writing</li><li>Advanced MS Office skills</li></ul><p><b>
About Qatar Airways Group</b><br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=226657</div></div></div></div></div></div></div></div>

Lead Cargo Officer - Interline & Partnerships

QatarEnergy

<div>Primary Purpose of the Job:
<p>
To coordinate, plan and schedule all helicopters (total of 40 operating daily) in support of Offshore Drilling, Production Stations and Halul with personnel and urgent cargo, and coordination of other aviation activity (e.g. rig move) for all oil companies operating offshore in the State of Qatar, considering the daily operational priories of each company and to monitor helicopter in order to maximise efficiency whilst ensuring at all times a safe operation.</p>
Required Experience and Skills:
<ul><li>5 years&rsquo; experience in programming of supply vessels or helicopters or similar operation within the oil and gas industry.</li><li>Fluent (level 6) in English both Verbal and Written</li><li>Strong demonstrated understanding of safety risk associated with personnel and cargo movement</li><li>Team player showing individual initiative, responsibility and integrity.</li><li>Well organized with specific planning skills.</li><li>Strong analytical skills.</li><li>A knowledge of Helicopter and Support vessel operations and procedures</li><li>To be competent with Windows MSword and Excel programs.</li></ul>
Educational Qualifications:
<ul><li>Batchelor&rsquo;s Degree in a related field of study.</li></ul></div>

FLIGHT COORDINATOR

<div><div><div><div><div><div><div><div>Job title
</div><div>Digital Product Specialist
</div></div><div><div>Ref #
</div><div>227582
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 31-Oct-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Customer Experience Team in Doha as a Digital Product Specialist.</p><p><br>
Join the QR Cargo family and leave a mark as part of the Customer Experience Team.</p><p><b>
About the role</b></p><p><br>
In this exciting role, you will be responsible to help envision, develop, deliver and manage key Salesforce based digital product(s). You will work closely with all departments and service delivery units to identify business objectives, process improvements for respective digital product requirements across the entire cargo journey &ndash; specifically on the Salesforce platform</p><p>
Responsible for the measurement of key processes and to enhance the quality of digital service being delivered to the customer.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>Analyze and report on trends realized from the feedback that pertain to Cargo products, content, competitors and provide feedback internally to management.</li><li>Supporting the Line Manager for roadmap planning and phased implementation of the various digital products within Cargo.</li><li>Identify gaps from user feedback by liaising with relevant departments such as Sales, operations, network planning and RM to fill these gaps through process improvement techniques for Customer Experience programs.</li><li>Support the customer centric business units in cross utilization of customer information, to identify use cases such as standardized booking that will improve the overall customer experience.</li><li>Conduct business workshops to review process, and to formulate business process improvement for business units using information across cargo life cycle.</li><li>Prepare business requirements for future digital product phases covering use cases with process flow/functional requirements for utilization within the various Cargo departments.</li><li>Conduct business requirements workshops to help document current processes, user stories, as well as define new required enhancements for the various digital products.</li><li>Identify and envision how Salesforce capabilities can be utilized to help solve the business challenges. Champion part of full solution to deliver &ndash; from requirements to go live and support.</li><li>Develop solutions in Salesforce through configuration</li><li>Review digital solutions proposed by delivery teams and ensure scalable &amp; agile solutions as part of signoff.</li><li>Lead the User Acceptance Testing and ensure quality releases into production.</li><li>Play the role of Product Owner for specific digital solutions built on the Salesforce platform</li></ul><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>Bachelor&rsquo;s degree or equivalent with at least 5 years of job-related experience.</li><li>Logistics and Transportation background/previous work experience</li><li>Expert understanding of the enterprise digital products and the resulting impacts on system and procedural requirements with regards to Customer Experience</li><li>Proven knowledge of Salesforce platform and its capabilities</li><li>Proven skills for business analysis and process reverse engineering skills in Cargo Industry</li><li>Possesses solid skills in creating reports, presentations that communicate and track the progress of Customer Experience projects to Management level</li><li>Project management essentials</li></ul><p></p><p><b><br>
About Qatar Airways Group</b><br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b><br>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227582</div></div></div></div></div></div></div></div>

Digital Product Specialist

<div><div><div><div><div><div><div><div>Job title
</div><div>Customer Experience Web Specialist - Qatari National
</div></div><div><div>Ref #
</div><div>227797
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 06-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Customer Experience Team in Doha as a Customer Experience Web Specialist.<br>
<br>
<b>About the role</b></p><p>
In this role, you will be responsible for helping deliver and manage success of the key digital web product(s). You will work closely with all departments and service delivery units to identify business objectives, digital product requirements across the entire cargo journey, and champion the strategy for on-going success of these digital web products.</p><p>
Responsible for the measurement of key processes to enhance the quality of digital service being delivered to the customer.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>Championing the onboarding, change management, demos and training of customers or users on the various digital platforms</li><li>Develop communications and other training content for the various digital platforms for internal and external audiences &ndash; in collaboration with marketing and product team leadership</li><li>Analyze and report on trends realized from the feedback that pertain to Cargo products, content, competitors and provide feedback internally to management.</li><li>Identify gaps from user feedback by liaising with relevant departments such as Sales, operations, network planning and RM to fill these gaps through process improvement techniques for Customer Experience programs.</li><li>Support the customer centric business units in cross utilization of customer information, to identify use cases such as standardized booking that will improve the overall customer experience.</li><li>Conduct business workshops to review process, and to formulate business process improvement for business units using information across cargo life cycle.</li><li>Prepare business requirements for future digital product phases covering use cases with process flow/functional requirements for utilization within the various Cargo departments.</li><li>Conduct business requirements workshops to help document current processes, user stories, as well as define new required enhancements for the various digital products.</li><li>Lead the User Acceptance Testing and ensure quality releases into production.</li><li>Review digital solutions proposed by delivery teams and ensure scalable &amp; agile solutions as part of signoff.</li><li>Play the role of Product Owner for specific digital web solutions &ndash; manage its day-to-day delivery and roadmap updates</li></ul><p><b><br>
Be part of an extraordinary story</b><br>
<br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>Bachelor&rsquo;s degree or equivalent</li><li>Logistics and Transportation background/previous work experience</li><li>Expert understanding of the enterprise digital products and the resulting impacts on system and procedural requirements with regards to Customer Experience</li><li>Proven knowledge of web technologies</li><li>Experience with handling onboarding, training, demos with different audiences</li><li>Proven skills for business analysis and process reverse engineering skills in Cargo Industry</li><li>Excellent skills in creating reports, presentations that communicate and track the progress of Customer Experience projects to management level</li><li>Project management essentials</li></ul><p><b><br>
About Qatar Airways Group</b><br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227797</div></div></div></div></div></div></div></div>

Customer Experience Web Specialist - Qatari National

NAKILAT

<div>
 <p>
  <strong>
   Job Summary and Purpose
  </strong>
 </p>
 <ul>
  <li>
   Ensure that the Fleet is managed safely, efficiently, in a professional manner to standards and costs that are in line with the industry best practices.
  </li>
  <li>
   Oversee and monitor the overall operational management being provided by third parties.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Management
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Establish and continuously monitor operational standards of ships to ensure delivery of continuous, efficient and safe service to the customer
  </li>
  <li>
   Provide marine operational expertise and advice with regards to operational matters. Assist with the assessment of operational risks and mitigations
  </li>
  <li>
   Provide guidance and conduct port and terminal due diligence to ensure safe and efficient operations
  </li>
  <li>
   Monitors / Ensure high standard day to day marine operational activities of LNG, LPG, FSRU and any chartered in vessels
  </li>
  <li>
   Identify sub-standard operational performance and evaluate alternative methods, systems and contractors to use in place of the obsolete systems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cargo Management and compliance
  </strong>
 </p>
 <ul>
  <li>
   Ensure that the vessels are operated in a manner which is safe, reliable and economical meeting the highest industry standards. This shall ensure efficiency in cargo management
  </li>
  <li>
   Drive compliance with international, Flag State, legal requirements and all company policies related to shipping operations, safety of navigation and Marine personnel at all times. Oversee/ensure complete compliance with port / terminals requirements, oil / gas majors and ship vetting systems
  </li>
  <li>
   Ensure that the trading certification of vessels are valid and avoid failure due to non-compliance
  </li>
  <li>
   Monitor performance of the vessels against charter parties to ensure commercial interests of owners are protected. Prepare defense for performance and off hire claims
  </li>
  <li>
   Monitor LNG bespoke developed emergency STS transfer with the third-party service provider in conjunction with the charterers to be able to deploy promptly if required
  </li>
  <li>
   Visit ships as required and instructed by the Operations Manager. Develop reports on the upkeep, operational standards, and effective management of vessels
  </li>
  <li>
   Monitors and ensure ship-shore loading efficiency, passage performance, ship performance, and cargo management are done efficiently
  </li>
  <li>
   Ensure terminal compatibility and assurance process completed safely and timely. Ensure compliance with port / terminals requirements, ship vetting systems (oil / gas majors) at all times
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Vetting of Vessels
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ensure that vessels in the fleet are vetted successfully by arranging timely SIRE inspections, giving prompt responses to any observations raised, initiate remedial actions and identify and mitigate gaps in policies and procedures
  </li>
  <li>
   Manage the entry of details from the VPQ into the SIRE system as well as maintain the relevant vessels particulars data not limited to TMSA and Q88 records
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Audits and Ship Inspections
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Conduct ship inspections on a regular basis to ensure effective ship management during calls to Ras Laffan or sailing visit. In these visits, he/she shall carry out internal audits not limited to navigational, galley and cargo audits
  </li>
  <li>
   Conduct safety / security / environmental and other SHEQ internal audits as applicable
  </li>
  <li>
   Supervise the close-out of audits and inspections of ships in coordination with the SHEQ Division
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Safety Management System
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Maintain the Safety Management System (SMS) of the organization and consistently focus on improving the quality, efficiency of procedures and accuracy
  </li>
  <li>
   Brief new senior officers before they join the vessels with regards to the Safety Management System, company policies, vessel operations and specific charterers&rsquo; requirements
  </li>
  <li>
   Supervise and carry out security duties as per ISPS code if requested by management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Monitor Communication:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Confirm owned vessels managed by third party is operated efficiently in line with Master Service agreement, Owners instructions, charterer&rsquo;s instruction and TCP
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Voyage Planning
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Supervise the voyage planning and performance process for the vessels managed by NSQL to ensure compliance with the requirements of the charterer. Help the organization to avoid performance related claims and provide support in challenging the claims in case they are raised
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Terminal Approval
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Participate actively. ship shore interface and compatibly studies Liaise with all related parties such as agents, charterers and terminals and provide all relevant information for the Master to assess the suitability of the berth
  </li>
  <li>
   Carry out in-house mooring analysis Studies
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Incident investigations and Risk Assessment
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead investigations into incidents that occurred and ensure that incidents are successfully closed out in a timely manner in coordination with the SHEQ Division
  </li>
  <li>
   Conduct safety risk assessment and environmental impact assessment for vessel operations in line with Maritime standard / best industry practice
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Emergency Response Plan:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Perform duties and functions as per the Emergency Response Plan and as directed by the Incident Commander
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications, Experience and Job
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Degree in Nautical Science or any other related field
  </li>
  <li>
   Master Mariner Certificate of competence and all associated courses with this competence certification.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   A minimum of 12 years&rsquo; experience including 3 years&rsquo; as Master on LNG/LPG. At least 4 years&rsquo; in a head office management position of a large gas/oil shipping company.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Prior shore base experience in similar role for at least 2 years or Marine Operational Supt experience for at least 8 year managing LNG/LPG vessels.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Experience of working with personnel from different cultures (ship owners and ship crews)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Specific Skills:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Fully conversant with international and national statutory requirements of the Maritime industry (SOLAS, ISM, MARPOL, ISPS, SOPEP, ISOs)
  </li>
  <li>
   Training and knowledge of emergency response procedures, ship vetting, ship inspection is essential.
  </li>
  <li>
   Auditing skills- Lead ISO, ISM, ISPS auditor
  </li>
  <li>
   Computer literate- Microsoft suite of products
  </li>
 </ul>
</div>


Head of Operations

<div><div><div><div><div><div><div><div>Job title
</div><div>Digital Product Manager
</div></div><div><div>Ref #
</div><div>227619
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 03-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Digital Team in Doha as Digital Product Manager.</p><p><b>
About the role</b></p><p>
As a Digital Product Manager, you will be responsible to manage the overall cargo system development and support activities to ensure the customer experience on the site is high and as per required standards. Interact and coordinate with stakeholders for system maintenance and development requests. Manage process improvements and change management strategies to ensure high adoption with end users.</p><p>
As part of your daily responsibilities, you will also:</p><ul><li>Provide strong leadership for the Cargo system team, to deliver high-quality customer experiences on strategic platforms connected internally and externally to improve customer satisfaction, efficiency and usability.</li><li>Manage the implementation of the product Vision and Strategy based on business objectives and product roadmap.</li><li>Design a development proposal based on the market trends and new initiatives pertaining to the cargo system.</li><li>Participate on current technology advancements relevant to supporting efficient business processes and making recommendations that drive organizational growth and innovation.</li><li>Liaise with internal and external stakeholders to ensure smooth change management and implementation of products and services.</li><li>Responsible for managing the implementation of an omni channel services strategy including mobile apps etc. to be provided for the customer.</li><li>Responsible for delivering against defined departmental KPIs. Track and report on all site metrics (user analytics) and forthcoming developments on a monthly basis to senior management.</li><li>Manage the cargo system project deliveries to achieve target deadline and budget expectation. Define usage monitoring and improvement plans of portals services by implementing performance metrics.</li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
We are looking for a professional who possesses the following skills and experience:</p><ul><li>
Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience</li><li>
Experience in managing process improvements and change strategies.</li><li>
Project management, planning and execution skills required.</li><li>
Managing digital project deliveries and defining usage monitoring and improvement plans of portals</li><li>
Strong communication and stakeholder management skills</li><li>
Proven managerial skills and ability to train and develop subordinate&rsquo;s skills</li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227619</div></div></div></div></div></div></div></div>

Digital Product Manager

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