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banquet supervisor (female)

catering coordinator

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 About The Role
 
 
 
 The Catering Coordinator is a key member of the team, responsible for providing administrative support to the Catering department and assisting with all aspects of the catering services planning process. This role supports the execution of events ranging from corporate functions to social gatherings and works closely with hotel departments to coordinate internal Four Seasons meetings.
 
 
 We are seeking individuals with strong attention to detail, a solid work ethic, and the ability to multitask and prioritize effectively in a fast-paced environment. Ideal candidates are team players, comfortable using electronic systems, and flexible with scheduling, including early mornings, evenings, weekends, and holidays.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Answer and manage incoming calls, emails, and guest inquiries in line with Four Seasons standards; assist with overflow calls for the Commercial Division.
 </li>
 <li>
 Provide administrative support to the Catering team, including preparing proposals, contracts, payment links, reports, Banquet Event Orders (BEOs), schedules of events, menus, and other correspondence using MS Word, GS&amp;C, Power BI, and the Hotel Intranet.
 </li>
 <li>
 Create and maintain client and event records in GS&amp;C and other platforms; manage enquiries, bookings, traces, and updates to the function diary.
 </li>
 <li>
 Coordinate logistics for internal and external events, including menu planning, signage (printed and digital), floor plans, and printed materials.
 </li>
 <li>
 Support meeting room bookings, monitor availability, and assist with internal meetings under the guidance of the Catering Sales Manager.
 </li>
 <li>
 Distribute catering documentation (BEOs, resumes, amenity cards) to operational departments in a timely and accurate manner.
 </li>
 <li>
 Conduct site visits and walk-throughs with prospective clients to showcase event spaces and offerings.
 </li>
 <li>
 Maintain electronic and physical filing systems for client accounts, program evaluations, and event documentation.
 </li>
 <li>
 Monitor third-party platforms such as CVENT and Lanyon to capture and respond to business leads.
 </li>
 <li>
 Generate and distribute key reports, including daily event updates, monthly sales summaries, and tracking documents.
 </li>
 <li>
 Manage inventory and ordering of departmental supplies and marketing materials, including catering packets, menus, and promotional items.
 </li>
 <li>
 Create and process purchase orders, service requests, and internal submissions through BirchStreet, ServiceNow, and the hotel intranet.
 </li>
 <li>
 Operate office equipment including printers, copiers, paging systems, fax, and bindery machines.
 </li>
 <li>
 Provide support for front-of-house and guest-facing duties during events, including hospitality desk coverage and assisting Banquets with setup and teardown as needed.
 </li>
 <li>
 Provide client support and find solutions in the absence of a Catering Manager.
 </li>
 <li>
 Assist with onboarding, mentoring, and cross-training team members and interns; provide departmental coverage as needed.
 </li>
 <li>
 Attend departmental meetings and contribute to administrative and cross-functional projects.
 </li>
 <li>
 Maintain professional grooming and hygiene standards in accordance with Four Seasons policies.
 </li>
 <li>
 Foster a respectful and collaborative work environment through effective teamwork and communication.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Fluency in English, both verbal and written; Arabic language skills are a plus.
 </li>
 <li>
 Proficient in Microsoft Word, Excel, Outlook, Internet, Golden Sales &amp; Catering.
 </li>
 <li>
 Knowledge and ability to operate various electronic systems.
 </li>
 <li>
 Strong passion for service excellence in luxury hospitality.
 </li>
 <li>
 Excellent attention to detail and strong problem-solving skills.
 </li>
 <li>
 Ability to work well under pressure, multitask efficiently, and collaborate as a team player.
 </li>
 <li>
 Good organizational and time-management skills.
 </li>
 <li>
 Previous administrative, hotel, or related experience required.
 </li>
 <li>
 Basic understanding of AV, telecommunications, and internet technologies.
 </li>
 <li>
 Food and beverage knowledge is an asset.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Employee Discount for stays at any Four Seasons worldwide
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms
 </li>
 <li>
 Complimentary Employee Meals
 </li>
 </ul>
</div>

Catering Coordinator

Alabraaj Restaurants Group

Looking for a new job opportunity? Apply to join our growing team! &#10004;Job Title: Senior Marketing Coordinator (Brand Management)Department: MarketingReporting To: Brand Development Manager (Marketing Head)Location: BahrainApplicants must reside in Bahrain, possess the relevant skills and experience, and answer all pre-screening questions, to be considered for this role.We are seeking a dynamic and creative Senior Marketing Coordinator to join our marketing team. This role is responsible for developing, producing, and managing high-quality content across various digital platforms to enhance brand visibility and engagement. The ideal candidate will be a bilingual (Arabic and English) visual storyteller with a passion for social media, strong organizational skills, and the ability to coordinate marketing activities and content production from concept to completion.Responsibilities<ul><li>Plan, produce, and edit all visual and video content for social media platforms, ensuring alignment with brand standards and guidelines.</li><li>Develop monthly content calendars and detailed shooting schedules to guide production timelines.</li><li>Create storyboards, write scripts, and manage pre-production logistics for video shoots and photoshoots.</li><li>Collaborate closely with Chefs, Restaurant Managers, and other stakeholders to align creative content with operational needs.</li><li>Lead creative brainstorming sessions, brief team members, and oversee projects from concept through final delivery.</li><li>Utilize advanced communication skills in both Arabic and English to effectively coordinate across diverse teams and ensure clear, culturally appropriate messaging in all content.</li><li>Maintain strong attention to detail and creative vision across all content formats, including short-form video, reels, stories, and branded visuals.</li></ul>Skills &amp; Qualifications<ul><li>Proven experience in content creation.</li><li>Strong command of editing software and design tools.</li><li>Fluent in Arabic and English, both written and verbal.</li><li>Solid understanding of social media platforms (Instagram, TikTok, YouTube, Facebook) and content trends.</li><li>Excellent communication and interpersonal skills.</li><li>Highly organized with strong project coordination abilities.</li><li>Ability to multitask and work in a fast-paced, deadline-driven environment.</li><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field (preferred).</li><li>Hospitality, F&amp;B, or lifestyle industries experience (preferred).</li></ul>About UsAl Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F&amp;B sector since 1987. With over 38 years of hospitality experience, 16 brands, 36 outlets, and 1,200 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes. These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, and Camel Club, along with Al Abraaj Catering, Bakery and CPU.We thank all applicants for their interest in joining our dynamic team. Due to the high volume of applications, we shall only get in touch with those shortlisted for the role. All the best!Job Type: Full-timeApplication Question(s):<ul><li>Do you reside in Bahrain?</li><li>What is your visa/residence status?</li><li>What is your proficiency in Arabic? (speak/read/write)</li><li>What is your current salary?</li><li>Do you require a notice period?</li></ul>

Senior Marketing Coordinator

Job Title: Waiter/Cashier/Service CrewDepartment: OperationsLocation: Manama, BahrainApplicants must reside in Bahrain and possess relevant F&amp;B experience to be considered for this role.Key responsibilities include, but are not limited to, greeting and welcoming guests, following service standards as trained, taking guest orders, serving food on time, neatly setting tables, maintaining cleanliness of respective section, resolving and/or reporting customer complaints, operating POS and processing guest bills and transactions.Maintaining excellent grooming and personal hygiene is imperative, along with an attentive, polite, and helpful attitude towards all customers and colleagues.We thank you for applying! Please note that due to the high volume of applications, we shall only get in touch if you have been shortlisted for the role.Al Abraaj Restaurants GroupAl Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F&amp;B sector since 1987. With over 38 years of hospitality experience, 16 brands, 36 outlets and 1,200 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes.These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, and Camel Club, along with Al Abraaj Catering, Bakery and CPU.Job Type: Full-timeApplication Question(s):<ul><li>Are you located in Bahrain?</li><li>What is your visa status?</li><li>What is your current salary?</li><li>Do you require a notice period?</li></ul>

Waiter & Cashier (New Restaurant Opening)

Job Title: BaristaDepartment: OperationsLocation: BahrainApplicants must possess in-depth knowledge of tea, coffee, latte art, juice, and smoothie preparation, as well as current beverage trends. They are also expected to participate in all required training sessions.Key responsibilities include, but not limited to, following service standards as trained, carefully preparing all beverages following set recipes, presentation and guidelines, inventory and cost control, maintaining cleanliness and food quality standards, recording wastage, and highlighting any stock or maintenance issues.Maintaining excellent grooming and personal hygiene is imperative, along with an attentive, polite and helpful attitude towards all customers and colleagues.Al Abraaj Restaurants GroupAl Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F&amp;B sector since 1987. With over 38 years of hospitality experience, 16 brands, 36 outlets and 1,200 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes.These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, and Camel Club, along with Al Abraaj Catering, Bakery and CPU.We thank all applicants for their interest in joining our dynamic team. Due to the high volume of applications, we shall only get in touch with those shortlisted for the role. All the best!Job Type: Full-timeApplication Question(s):<ul><li>Are you located in Bahrain?</li><li>What is your visa status?</li><li>What is your current salary?</li><li>Do you require a notice period?</li></ul>

Barista (New Café/Restaurant)

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25145675
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Job Summary
 
 
 
 The position is accountable for proactively soliciting all business segments (Transient, Group, and Catering) and handling sales &amp; catering opportunities both locally and internationally. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Proactively soliciting all local business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Ensure compliance with Ritz-Carlton Standard Operating Procedures to maintain brand integrity.
 
 
 
 CANDIDATE PROFILE
 
 
 
 Education and Experience
 
 
 Required:
 
 
 High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
 
 
 OR
 
 
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
 
 
 Preferred:
 
 
 Previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.
 
 
 
 Previous Experience Selling Luxury Brands And Experiential Services Preferred.
 
 
 
 
 CORE WORK ACTIVITIES
 
 
 
 Managing Sales Activities
 
 
 Solicits new business from non-deployed small local business accounts, and leads sent through internal referral mechanisms.
 
 
 Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales &amp; Marketing Planning and Support or other third-party data sources to generate leads.
 
 
 Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
 
 
 Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, Sales Blitz, etc.).
 
 
 Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
 
 
 Conducts site inspections for customer accounts as appropriate.
 
 
 Designs, develops and sells creative catered events.
 
 
 Maximizes revenue by up-selling packages and creative food and beverage.
 
 
 Develops menus that drive sales.
 
 
 Assists with selling, implementation and follow-through of catering promotions.
 
 
 Maintains complete and up-to-date lead information on each account in Opera System to verify accurate reporting and customer base information.
 
 
 Attend BEO meeting to ensure operational alignment of all attending departments for next events. Attend weekly Customer Engagement Meeting.
 
 
 Qualifies and maintains customer&rsquo;s long-term business potential and refers customers to market, field, hotel or national sales office, as required.
 
 
 Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into Opera System.
 
 
 Leverages MI Leads for Out of Org, Non-Deployed Accounts.
 
 
 Presents stakeholder hotel benefits and features based on customer needs.
 
 
 Understands and utilizes all business processes written in support of the sales organization.
 
 
 Utilizes negotiation skills and creative selling abilities to uncover new business.
 
 
 Uses all information systems (e.g., Opera, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotel.
 
 
 Understands the overall market (e.g., competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.
 
 
 Communicates trends, opportunities, and market changes to appropriate parties, as needed.
 
 
 Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.
 
 
 Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.
 
 
 Tracks weekly activities and relationship to revenue and room night production.
 
 
 Sets day-today priorities to complete assigned responsibilities
 
 
 Actively participates and contributes to Sales Strategy Meetings as appropriate.
 
 
 Adjusts to significant variation in daily workload through independent prioritization.
 
 
 Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.
 
 
 Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.
 
 
 Performs other duties as appropriate.
 
 
 
 Building Successful Relationships
 
 
 
 Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.
 
 
 Participates in community and hotel networking events (e.g., Rotary Clubs, Social Hours, Chamber of Commerce, etc).
 
 
 Visits neighborhood target and local small business accounts and coordinate follow up efforts.
 
 
 Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.
 
 
 Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.
 
 
 Handles customer care issues and as necessary, refers them to the appropriate owner.
 
 
 Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 
 
 Services customers to obtain and grow share of the account.
 
 
 Executes and supports the company&rsquo;s customer service standards.
 
 
 Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception etc.).
 
 
 Performs other duties, as assigned, to meet business needs.
 
 
 
 MANAGEMENT COMPETENCIES
 
 
 
 Leadership
 
 
 Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
 
 
 Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
 
 
 Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
 
 
 Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
 
 
 Managing Execution
 
 
 Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
 
 
 Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
 
 
 Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
 
 
 Building Relationships
 
 
 Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
 
 
 Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company&rsquo;s service standards.
 
 
 Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
 
 
 Generating Talent and Organizational Capability
 
 
 Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
 
 
 Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
 
 
 Learning and Applying Professional Expertise
 
 
 Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
 
 
 Business Acumen - Understands and utilizes business information to manage everyday operations.
 
 
 Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
 
 
 General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales &amp; Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
 
 
 Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
 
 
 Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
 
 
 Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
 
 
 Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
 
 
 Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
 
 
 Writing - Communicates effectively in writing as appropriate for the needs of the audience.
 
 
 
 Skills And Knowledge
 
 
 
 Fluent in Arabic language, an advantage.
 
 
 Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
 
 
 Possesses software knowledge (Microsoft Office, etc).
 
 
 Possesses systems knowledge (OPERA Sales &amp; Catering, Meeting Matrix) and building business blocks.
 
 
 Must be able to &ldquo;Knock on doors&rdquo; to get the business
 
 
 Knows how to conduct research on the Internet.
 
 
 Weekly prospecting and soliciting goals
 
 
 Uncovering new customers (Local and Social)
 
 
 Effective sales skills to up-sell products and services
 
 
 Ability to manage guest room and meeting space inventories
 
 
 Broad understanding of facility management (sanitation, maintenance, operations)
 
 
 Strong customer development and relationship management skills
 
 
 Knowledge of overall hotel operations as they affect department
 
 
 Knowledge of Event Technology products and services
 
 
 Knowledge of contract management and legalities
 
 
 Strong communication skills (verbal, listening, writing)
 
 
 Strong problem-solving skills
 
 
 Strong customer and associate relation skills
 
 
 Strong presentation and platform skills
 
 
 Strong organization skills
 
 
 Strong &ldquo;Closing skills&rdquo;
 
 
 Strong &ldquo;persuasion&rdquo; skills
 
 
 Effective decision making skills
 
 
 Valid Driving License (Preferably in GCC)
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Sales & Events Executive

<div>Additional Information 
Job Number25145675 
Job CategorySales &amp; Marketing 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
JOB SUMMARY
The position is accountable for proactively soliciting all business segments (Transient, Group, and Catering) and handling sales &amp; catering opportunities both locally and internationally. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Proactively soliciting all local business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Ensure compliance with Ritz-Carlton Standard Operating Procedures to maintain brand integrity. 
CANDIDATE PROFILE
Education and Experience
Required:
High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. 
Preferred:
Previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.
Previous experience selling luxury brands and experiential services preferred. 
CORE WORK ACTIVITIES
Managing Sales Activities
Solicits new business from non-deployed small local business accounts, and leads sent through internal referral mechanisms.
Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales &amp; Marketing Planning and Support or other third-party data sources to generate leads.
Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, Sales Blitz, etc.).
Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
Conducts site inspections for customer accounts as appropriate.
Designs, develops and sells creative catered events.
Maximizes revenue by up-selling packages and creative food and beverage.
Develops menus that drive sales.
Assists with selling, implementation and follow-through of catering promotions.
Maintains complete and up-to-date lead information on each account in Opera System to verify accurate reporting and customer base information.
Attend BEO meeting to ensure operational alignment of all attending departments for next events. Attend weekly Customer Engagement Meeting.
Qualifies and maintains customer&rsquo;s long-term business potential and refers customers to market, field, hotel or national sales office, as required.
Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into Opera System.
Leverages MI Leads for Out of Org, Non-Deployed Accounts.
Presents stakeholder hotel benefits and features based on customer needs.
Understands and utilizes all business processes written in support of the sales organization.
Utilizes negotiation skills and creative selling abilities to uncover new business.
Uses all information systems (e.g., Opera, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotel.
Understands the overall market (e.g., competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.
Communicates trends, opportunities, and market changes to appropriate parties, as needed.
Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.
Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.
Tracks weekly activities and relationship to revenue and room night production.
Sets day-today priorities to complete assigned responsibilities
Actively participates and contributes to Sales Strategy Meetings as appropriate.
Adjusts to significant variation in daily workload through independent prioritization.
Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.
Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.
Performs other duties as appropriate. 
Building Successful Relationships
Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.
Participates in community and hotel networking events (e.g., Rotary Clubs, Social Hours, Chamber of Commerce, etc).
Visits neighborhood target and local small business accounts and coordinate follow up efforts.
Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.
Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.
Handles customer care issues and as necessary, refers them to the appropriate owner.
Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Services customers to obtain and grow share of the account.
Executes and supports the company&rsquo;s customer service standards.
Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception etc.).
Performs other duties, as assigned, to meet business needs. 
MANAGEMENT COMPETENCIES
Leadership
Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company&rsquo;s service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales &amp; Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club). 
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience. 
Skills and Knowledge
Fluent in Arabic language, an advantage.
Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
Possesses software knowledge (Microsoft Office, etc).
Possesses systems knowledge (OPERA Sales &amp; Catering, Meeting Matrix) and building business blocks.
Must be able to &ldquo;Knock on doors&rdquo; to get the business
Knows how to conduct research on the Internet.
Weekly prospecting and soliciting goals
Uncovering new customers (Local and Social)
Effective sales skills to up-sell products and services
Ability to manage guest room and meeting space inventories
Broad understanding of facility management (sanitation, maintenance, operations)
Strong customer development and relationship management skills
Knowledge of overall hotel operations as they affect department
Knowledge of Event Technology products and services
Knowledge of contract management and legalities
Strong communication skills (verbal, listening, writing)
Strong problem-solving skills
Strong customer and associate relation skills
Strong presentation and platform skills
Strong organization skills
Strong &ldquo;Closing skills&rdquo;
Strong &ldquo;persuasion&rdquo; skills
Effective decision making skills
Valid Driving License (Preferably in GCC) 
#LI-NS1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Bukhowa Group of Companies

Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Management or related field</li><li>Minimum 2 years of experience as an Area Manager in QSR/food service</li><li>Strong English communication skills</li><li>Physically fit for indoor/outdoor work</li><li>Proven leadership and operational management skills</li></ul>Core Competencies:<ul><li>Results-driven with ownership mindset</li><li>Strong leadership and team collaboration</li><li>High integrity and professionalism</li><li>Customer-focused with passion for service excellence</li><li>Committed to continuous improvement</li></ul>Key Responsibilities:<ul><li>Conduct daily inspections for food safety, service, and cleanliness</li><li>Support store operations during peak hours</li><li>Lead and coach teams through daily briefings and feedback</li><li>Monitor daily sales, cost control, and key metrics</li><li>Oversee alternative sales channels (e.g., Grab &amp; Go, catering)</li><li>Perform spot checks, cash audits, and resolve issues</li><li>Coordinate with HR, Marketing, and Inventory teams to meet business goals</li></ul>Job Type: Full-timePay: Up to BD900.000 per month

Area Manager/Store Manager

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