catering sales executive

Marriott International

Additional InformationJob Number 25167070Job Category Sales &amp; MarketingLocation The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type ManagementJob SummaryHandles social and local corporate catering opportunities that are above sales office parameters. Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILE Education And ExperienceRequired: High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.Preferred: Catering sales experience.CORE WORK ACTIVITIESManaging Sales Activities Manages the sales efforts for the property including local corporate and social catering. Responds to incoming catering opportunities for the property. Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive, as applicable. Understands the overall market - competitors  strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Works with the management team to create and implement a catering sales plan addressing revenue, customers and market. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus that drive sales. Assists with selling, implementation and follow-through of catering promotions. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brands Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Handles social and local corporate catering opportunities that are above sales office parameters. Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. Performs other duties, as assigned, to meet business needs.Building Successful Relationships Works collaboratively with off-property sales channels (e.g., Sales Office, Market Sales) to establish coordinated sales efforts that are complementary and not duplicative. Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to execute strategies at the property level.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the  Gold Standards  of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Conference and Catering Sales Executive

IHG Hotels & Resorts

<div>What's your passion? Whether you're into tennis, painting or gardening, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

As the world&rsquo;s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you&rsquo;d like to embrace a wider world of experiences and opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.

Your day to day

Reporting to the Director of Events, in this role you will develop catering business through direct sales solicitation; secure new accounts, maintain existing accounts and execute tactical sales plans strategy to maximize the profitability of the hotel while maintaining guest satisfaction. Oversee client functions to ensure customer satisfaction. You will be responsible for booking and servicing myriad events in the medium to large range.

DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that catering revenue goals are met or exceeded. Actively prospect and qualify new business.</li>
<li>Negotiate meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts and/or banquet/catering event orders.</li>
<li>Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.</li>
<li>Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.</li>
<li>Check function room set ups prior to guest arrival, ensuring all details are in agreement with client&rsquo;s requirements and hotels standards. Ensure deficiencies are corrected by appropriate personnel.</li>
<li>Welcome group contact upon arrival at function and ensure guest satisfaction.</li>
<li>Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures</li>
<li>Follow up with guests regularly during and after departure to ensure satisfaction and secure future bookings.</li>
<li>Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures.</li>
<li>Perform other duties as assigned.</li>
<li>Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.</li>
<li>Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.</li>
<li>Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.</li>
<li>May assist in developing and implement sales actions plan as assigned. May also participate in the annual budgeting and planning process.</li>
<li>May assist client in menu planning. May coordinate food, beverage, table arrangements and decorations with Banquet Department.</li>
</ul>
What We Need From You

QUALIFICATIONS:
<ul>
<li>A degree in a related field is preferred.
</li><li>A minimum of 1-2 years sales, catering or event related experience in a luxury environment is required, or equivalent combination of education and experience.</li>
<li>Knowledge of hotel and food &amp; beverage operations preferred.
</li><li>Must speak fluent English. Other languages preferred.</li>
</ul>
Other:
<ul>
<li>Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.</li>
<li>Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training</li>
<li>Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.</li>
<li>Problem solving, reasoning, motivating, organizational and training abilities are used often.</li>
<li>Ability to travel to attend workshops, tradeshows, conventions, etc.</li>
<li>May be required to work nights, weekends, and/or holidays.</li>
</ul>
What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Cluster Catering Sales Executive - IHG Cairo Citystars Hotels

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25201782
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).
 
 
 Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Multi-Property Catering Sales Executive (Social Events)

<div>Additional Information 
Job Number25201782 
Job CategorySales &amp; Marketing 
LocationMarriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). 
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Booker Group

What's in it for you <ul> <li> 10% off all Booker purchases, with double discount events up to three times a year </li><li> Access to a Tesco Colleague Clubcard after three months, offering additional discounts and perks across the Tesco Group </li><li> Up to 30% off insurance products such as Pet, Home & Car </li><li> Save As You Earn Scheme </li><li> Health and Wellbeing support for you and your family via our Virtual GP and Employee Assistance Programme, accessible 24/7, plus many more benefits! </li><li> A company-wide performance related bonus scheme up to 6%. </li><li> A car allowance is available, where applicable. </li><li> Training & development and opportunities to progress </li><li>Catering sales incentive scheme for additional earning opportunity </li></ul> About the role Job Type: Full time, part time and flexible working will be considered- our hours aren't 9am-5pm, so yours don't need to be either! Let's explore at interview how we can accommodate a great work/life balance for you! At Booker, we pride ourselves on delivering a diverse range of high-quality food and drink products to caterers, restaurants, pubs, and other food service businesses. We believe that a diverse and inclusive environment establishes a sense of belonging among our employees, making them feel welcome, and more connected and productive. Our dedication to excellence and customer satisfaction distinguishes us in the industry, and we aim to build on this success! To support our continued growth in catering sales, we are seeking a talented Catering Sales Manager to elevate our sales and foster long-lasting relationships with our customers. In return, we offer the potential to earn additional fixed payments for achieving stretch growth in your designated areas, find out more at interview Curious about what sets us apart? Here are some key features and benefits of our business: <ul> <li> UK's Largest Food and Drink Wholesaler - we are the biggest and fastest-growing supplier to the independent catering market </li><li> Leading Catering Butcher - with over 20% of the UK's master butchers working for us, we offer expert advice to enhance dishes and increase our customers' menu options and profits </li><li> Award-Winning Own Label Brands - our brands are recognised for their quality and value </li><li> Experienced Team - we have a network of over 100 Catering Sales Managers who excel in building great customer relationships </li><li> Excellent Delivery Service - we offer delivery, click & collect and in-person shopping experiences in our nationwide branch network with a muti temp offering, ensuring we cater to all our catering customer needs. </li><li> A Place To Get On - Our commitment extends beyond sales; we're dedicated to supporting your career development every step of the way. Here, you'll find opportunities for bitesize upskilling, mentorship, and professional growth, ensuring that you can reach your full potential and achieve your career goals </li><li> Every Voice Matters - At the heart of our cultural transformation is a commitment to our colleagues, where we encourage you to share your insights and ideas on how we can shape our business together, fostering an environment where everyone's contributions are valued. </li></ul> Interested? We look forward to reading your application! You will be responsible for <ul> <li> Identifying and developing new and existing business opportunities within your targeted area </li><li> Build and maintain strong relationships with existing and prospective customers </li><li> Collaborate with internal teams to ensure we meet customer needs and drive sustainable profits </li><li> Staying up to date on market trends and share this knowledge with customer and the business </li><li> Represent the company at industry events and trade shows </li><li> Following our Business Code of Conduct and always acting with integrity and due diligence championing diversity and inclusion </li></ul> You will need <ul> <li> Proven track record in sales, account management, or business development, ideally within the food/catering sector (other sectors considered) </li><li> Solid understanding of the catering/food service market or willingness to learn </li><li> Excellent verbal and written communication skills, with active listening to understand customer needs and provide appropriate solutions </li><li> Ability to quickly build rapport and adapt your style to meet customer needs </li><li> Willingness to learn and quickly understand our products, club cards, and rewards </li><li> Ability to handle objections and maintain a positive attitude in challenging situations </li><li> Self-motivated, goal-oriented, and able to work autonomously as well as part of a team </li><li> Good commercial awareness to support profitable decisions </li></ul> About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working bef

Catering Sales Manager

<div>Additional Information 
Job Number25203818 
Job CategorySales &amp; Marketing 
LocationLe Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Understanding Market Opportunities &amp; Driving Revenue
<ul><li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li></ul>
<ul><li>Partners with group/catering counterpart to effectively manage the business opportunity.</li></ul>
<ul><li>Responds to incoming group/catering opportunities for the property that are outside parameters of the .</li></ul>
<ul><li>Handles all opportunities if property does not participate in an EBC.</li></ul>
<ul><li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property&rsquo;s revenue goals.</li></ul>
<ul><li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li></ul>
<ul><li>Develops effective group/catering sales plans and actions.</li></ul>
<ul><li>Designs, develops and sells creative catered events.</li></ul>
<ul><li>Maximizes revenue by upselling packages and creative food and beverage.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for each property based on market conditions and individual property needs.</li></ul>
<ul><li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Handles complex business with significant revenue potential as well as significant customer expectations.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li></ul>
<ul><li>Supports brand&rsquo;s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Provides excellent customer service in order to grow share of the account.</li></ul>
<ul><li>Executes brand&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the business Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Building Successful Relationships
<ul><li>Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Uses sales resources and administrative/support staff.</li></ul> 
Additional Responsibilities
<ul><li>Utilizes intranet for resources and information.</li></ul>
<ul><li>Conducts site inspections.</li></ul>
<ul><li>Creates contracts as required.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Senior Sales Manager - Government

<div>What's your passion? Whether you're into tennis, painting or gardening, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
As the world&rsquo;s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you&rsquo;d like to embrace a wider world of experiences and opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Your day to day
Reporting to the Director of Events, in this role you will develop catering business through direct sales solicitation; secure new accounts, maintain existing accounts and execute tactical sales plans strategy to maximize the profitability of the hotel while maintaining guest satisfaction. Oversee client functions to ensure customer satisfaction. You will be responsible for booking and servicing myriad events in the medium to large range.
DUTIES &amp; RESPONSIBILITIES:<ul><li>
Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that catering revenue goals are met or exceeded. Actively prospect and qualify new business.</li><li>
Negotiate meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts and/or banquet/catering event orders.</li><li>
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.</li><li>
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.</li><li>
Check function room set ups prior to guest arrival, ensuring all details are in agreement with client&rsquo;s requirements and hotels standards. Ensure deficiencies are corrected by appropriate personnel.</li><li>
Welcome group contact upon arrival at function and ensure guest satisfaction.</li><li>
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures</li><li>
Follow up with guests regularly during and after departure to ensure satisfaction and secure future bookings.</li><li>
Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures.</li><li>
Perform other duties as assigned.</li><li>
Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.</li><li>
Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.</li><li>
Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.</li><li>
May assist in developing and implement sales actions plan as assigned. May also participate in the annual budgeting and planning process.</li><li>
May assist client in menu planning. May coordinate food, beverage, table arrangements and decorations with Banquet Department.</li></ul>
What We Need From You
QUALIFICATIONS:<ul><li>
A degree in a related field is preferred.
</li><li>A minimum of 1-2 years sales, catering or event related experience in a luxury environment is required, or equivalent combination of education and experience.</li><li>
Knowledge of hotel and food &amp; beverage operations preferred.
</li><li>Must speak fluent English. Other languages preferred.</li></ul>
Other:<ul><li>
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.</li><li>
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training</li><li>
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.</li><li>
Problem solving, reasoning, motivating, organizational and training abilities are used often.</li><li>
Ability to travel to attend workshops, tradeshows, conventions, etc.</li><li>
May be required to work nights, weekends, and/or holidays.</li></ul>
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

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