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chief concierge

Radisson Hotel Group

<div><b>Company Description</b><p><br>
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br>
<br>
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.</p><b><br>
Job Description</b><p><b><br>
Key Responsibilities of the Chief Concierge:</b></p><ul><li><p>
Oversees and leads the daily operations of the Concierge department, ensuring seamless service delivery and the highest level of guest satisfaction throughout the entire guest journey.</p></li><li><p>
Supervises, trains, and motivates the Concierge team to uphold professional standards, efficiency, and exceptional guest service at all times.</p></li><li><p>
Anticipates guest needs and ensures all requests, inquiries, and concerns are handled promptly, accurately, and with personalized attention.</p></li><li><p>
Develops and maintains strong relationships with guests, VIPs, and key partners, fostering loyalty and enhancing the hotel&rsquo;s reputation for excellence.</p></li><li><p>
Coordinates with other hotel departments to ensure smooth communication, efficient service flow, and consistent delivery of a luxury guest experience.</p></li><li><p>
Monitors departmental performance and productivity, analyzing service results and implementing improvements to meet and exceed operational goals.</p></li><li><p>
Manages budgets, expenses, and inventory, ensuring resources are used effectively while maintaining financial efficiency and quality standards.</p></li><li><p>
Keeps abreast of local attractions, events, and services, providing accurate and up-to-date information to guests and enhancing their overall stay experience.</p></li><li><p>
Ensures compliance with all company policies, brand standards, and legal requirements, maintaining thorough records for audits and operational reviews.</p></li></ul><b><br>
Qualifications</b><p><b><br>
Requirements of the Chief Concierge:</b></p><ul><li><p>
Proven experience in a <b>Concierge leadership role</b>, demonstrating strong operational and service excellence.</p></li><li><p>
Demonstrated ability to <b>lead, train, and motivate a team</b>, fostering a culture of excellence and guest-focused professionalism.</p></li><li><p>
Strong <b>guest relations and problem-solving skills</b>, with a passion for creating memorable and personalized guest experiences.</p></li><li><p>
In-depth knowledge of <b>local attractions, events, and service providers</b>, with the ability to establish and maintain key partnerships.</p></li><li><p>
Exceptional <b>organizational and multitasking abilities</b>, ensuring smooth coordination of all Concierge activities and guest requests.</p></li><li><p>
High level of <b>personal integrity, professionalism, and discretion</b>, maintaining confidentiality and brand standards.</p></li><li><p>
Proficiency in <b>hotel management systems and IT platforms</b>, with accuracy and efficiency in documentation and communication.</p></li><li><p>
Excellent <b>communication and interpersonal skills</b>, with fluency in English (additional languages are an advantage).</p></li></ul><b><br>
Additional Information</b><p><b><br>
Why Join Radisson Hotel Group?</b></p><p><b>
Live the Magic of Hospitality - </b>Be part of a team that creates <b>exceptional experiences and memorable moments</b> every day. Let your <b>Yes I Can!</b> spirit shine as you bring hospitality to life.</p><p><b>
Build a Great Career - </b>No matter your background or experience, we invest in your <b>growth, learning, and career development</b>&mdash;helping you reach your full potential.</p><p><b>
Experience the Team Spirit - </b>Join a workplace that&rsquo;s <b>inclusive, fun, and meaningful</b>. We celebrate diversity, support one another and foster a sense of belonging through our <b>Employee Resource Groups and inclusion initiatives</b>.</p><p><b>
Lead with Your Ambition - </b>Your ideas, passion and drive matter! We empower you to <b>make a difference</b>&mdash;in hospitality, your community and beyond.</p><p><b>
Enjoy Global &amp; Local Perks - </b>No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!</p><p><b>
Join us in shaping the future of hospitality!</b> If you&rsquo;re ready to <b>bring your talent, energy, and passion</b>, we&rsquo;d love to hear from you.</p><p><b>
Apply now and let&rsquo;s make every moment matter.</b></p><p>
We welcome applicants from all <b>backgrounds, abilities, and experiences</b>. If you need any adjustments during the application process, please let us know.</p></div>

Chief Concierge

AccorHotel

<p>We are seeking an exceptional Chief Concierge to lead our worldclass concierge team at our prestigious luxury hotel in Jeddah Saudi Arabia. As the head of our concierge department you will be responsible for ensuring our guests receive unparalleled service and unforgettable experiences during their stay.</p> Responsibilities <ul> <li>Oversee and manage all aspects of the concierge department including staff supervision training and performance evaluation</li> <li>Develop and implement innovative concierge services and programs to enhance guest experiences</li> <li>Provide personalized recommendations and arrange highend services for VIP guests including exclusive dining reservations luxury transportation and bespoke cultural experiences</li> <li>Foster a culture of excellence and continuous improvement within the concierge team</li> <li>Collaborate with other department heads to ensure seamless guest experiences across all touchpoints</li> <li>Manage and resolve complex guest inquiries and concerns with the utmost professionalism and empathy</li> <li>Maintain and expand a network of local and international contacts to provide exclusive experiences and services to guests</li> <li>Stay uptodate with the latest trends in luxury hospitality and implement best practices in concierge services</li> <li>Manage departmental budget and allocate resources effectively</li> <li>Ensure accurate and timely communication of guest preferences and requests across all shifts</li> <li>Act as an ambassador for the hotel representing it at industry events and maintaining relationships with key partners</li> </ul> Qualifications <ul> <li>710 years of experience in luxury hospitality with at least 3 years in a senior concierge role</li> <li>Bachelors degree in Hospitality Management or related field</li> <li>Les Clefs dOr certification strongly preferred</li> <li>Fluency in Arabic and English; additional languages are a significant advantage</li> <li>Exceptional leadership skills with a proven track record of managing and mentoring highperforming teams</li> <li>Outstanding communication and interpersonal skills with the ability to interact effectively with guests staff and partners at all levels</li> <li>Strong problemsolving abilities and meticulous attention to detail</li> <li>Advanced proficiency in hotel management software and conciergespecific tools</li> <li>Excellent organizational and time management skills with the ability to prioritize multiple tasks in a fastpaced environment</li> <li>Indepth knowledge of NAMEs attractions dining scene and cultural offerings as well as broader knowledge of luxury travel destinations worldwide</li> <li>Thorough understanding of luxury hospitality standards and practices with the commitment to exceeding guest expectations</li> <li>Proven ability to implement innovative concierge services and programs</li> <li>Experience in budget management and resource allocation</li> <li>Strong network of local and international contacts in the hospitality industry</li> <li>Ability to work flexible hours including evenings weekends and holidays</li> <li>Passion for delivering exceptional guest experiences and creating lasting memories</li> <li>Adaptability and resilience in handling highpressure situations and lastminute changes</li> </ul> Additional Information <ul> <li>Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li> </ul> <p><b>Remote Work</b>: No</p> <p><b>Employment Type</b>: Fulltime</p> <p><b>Key Skills</b></p> <p>Mold Remediation, Succession Planning, Employee Evaluation, Basic Math, Host / Hostess Experience, Restoration, Restoration Industry Experience, Water Damage Restoration, Emergency Management, Auto Restoration, Fire Restoration, Financial Report Interpretation</p> <p><b>Vacancy</b>: 1</p><img src="https://www.jobg8.com/Tracking.aspx?St%2ffOczetkYt65VZaHAwfglj3jtxjaOUt" width="0" height="0" />

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25171179<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests&rsquo; needs and information prior to arrival that will lead to a unique, memorable and personal stay.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Maintaining Concierge Goals</b></p>
<ul><li>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul>
<ul><li>Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.</li></ul>
<ul><li>Establishes relationships with local attractions, restaurants and other businesses to enhance guests&rsquo; experiences.</li></ul>
<ul><li>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).</li></ul>
<ul><li>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.</li></ul>
<ul><li>Provides check-in and check-out services and handles reservations when needed.</li></ul>
<ul><li>Maintains knowledge of rooms and their locations, services and facilities of the hotel.</li></ul>
<ul><li>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.</li></ul>
<ul><li>Responds to emergency situations using appropriate procedures.</li></ul>
<ul><li>Maintains awareness of daily operations and events at the hotel.</li></ul>
<ul><li>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements</li></ul>
<ul><li>Provides warm welcome and anticipation of guest needs throughout their stay.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Supports employees understanding of customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives and the peers on relevant information in a timely manner.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Head Concierge ( Saudi National )

<div><b>Additional Information</b><br>
<b>Job Number</b>25171179<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<div><p><br>
</p><div>
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Concierge-Chief

Grand Hyatt

Overview <p>As the primary point of contact for our hotel guests and members, you will curate exceptional wellness experiences by providing tailored recommendations for services and experiences within the hotel. You will manage bookings, handle membership inquiries, and proactively address guest or member needs to ensure a positive and memorable experience.</p> Responsibilities <ul><li>Curate exceptional wellness experiences by providing tailored recommendations for services and experiences within the hotel.</li><li>Manage bookings, handle membership inquiries, and proactively address guest or member needs to ensure a positive and memorable experience.</li></ul> Qualifications <ul><li>Diploma/qualification in Hospitality or Tourism Management</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul> Industries <ul><li>Hospitality</li></ul><p>Referrals increase your chances of interviewing at Grand Hyatt by 2x</p><p>Get notified about new Concierge jobs in <strong>Saudi Arabia</strong>.</p><img src="https://www.jobg8.com/Tracking.aspx?m1MhrCgiSOj%2b5snyw6XraEp%2fIAbptBo%2fc" width="0" height="0" />

Concierge (Saudi National Only)

Rixos

<div><b>Company Description</b><p><br>
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><b><br>
Job Description</b><ul><li><p><br>
Organization and monitoring of all affairs concerned to the position.</p></li><li><p>
Manages all aspects of procurement of goods and services for the hotel. Works with key internal and external contacts to efficiently utilize high quality materials that best achieve value for money not exceeding the hotel&rsquo;s budget.</p></li><li><p>
To work in subordination of purchasing chief</p></li><li><p>
To control the goods received from suppliers (quality, price, accordance to the contract)</p></li><li><p>
To inform storekeeper if the delivered goods do not match the standards and the contract</p></li><li><p>
To organize the schedule (day and time) for goods receiving with storekeeper</p></li><li><p>
The goods should be taken by a person in charge from a department to which the goods have been delivered.</p></li><li><p>
Purchasing order form should be attached to the invoice; make necessary operation according to the goods receiving procedure.</p></li><li><p>
To assist purchasing chief; make market and price research; fax the price research form to suppliers and apply purchasing procedure.</p></li><li><p>
To visit and control the factories and storages of the supplying companies together with purchasing chief when necessary.</p></li><li><p>
To assist cost controller in stock counting monthly or bi weekly; prepare cost count report</p></li><li><p>
To return the goods which do not match Rixos Hotels standards</p></li><li><p>
To direct purchasing driver (or together) for purchasing of the goods in small quantities or for urgent purchasing</p></li><li><p>
To protect interests of the company and choose goods only of best quality suitable to Rixos standards.</p></li><li><p>
Follows Rixos Hotels&rsquo; procedures when making purchasing.</p></li><li><p>
To be competent and good at job, to establish and maintain cooperative working relationships with staff members</p></li></ul><b><br>
Qualifications</b><p><br>
Diploma or degree in vocational hospitality, 1-2 years experience in 4-5 star Hotel.</p></div>

Receiving Officer

Johns Hopkins Aramco Healthcare

<div></div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Basic Function</b></h2>
</div><div><p>
Cardiac Surgeon is a sub-specialist providing attending and consulting services to this patient sub-group needing cardiac surgical care, both preventive and curative.</p><br>
<p></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Scope</b></h2>
</div><div><p>
Will provide attending and consultative services to in-patients and out-patients of any age group which are within his competence and expertise.</p>
<p>Shall report to, and will be under the administrative supervision of the Chief of the Surgical Division. Clinical privileges approved by the Credentials and Privileges Committee shall determine the limits of the surgeon's clinical practice.</p>
<p>Shall inform the Chief of Surgery about any unusual problems regarding actions taken within their clinical privileges.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Principal Contacts</b></h2>
</div><div><p>
Daily contact with the patients and their families. Also to interact routinely with other medical and para-medical staff in performance of duties.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Principal Duties</b></h2>
</div><div><div><ul><li>Performs professional duties of a Cardiac Surgeon at the attending and consultant level.</li></ul>
<ul><li>Provides consultancy services to other medical specialties and Intensive Care unit.</li></ul>
<ul><li>Assumes after-hours responsibilities of managing hospitalized patients, and also provides consultant cover of cardiac surgical patients reporting to the Emergency Room.</li></ul>
<ul><li>Adheres to the JHAH rules and regulations and performs work within the established standards of the Joint Commission of Accreditation of Hospital standards.</li></ul>
<ul><li>Participates in all in-service activities, i.e. lectures and conferences, and keeps current on latest techniques and procedures being developed in Cardiac Surgery.</li></ul>
<ul><li>Participates in Quality Improvement activities.</li></ul>
<ul><li>Supervises the work of junior medical staff in Cardiac Surgery and passes the evaluation to the Chief of the Division of Cardiology.</li></ul>
<ul><li>Participates in hospital committee meetings as determined by his Supervisor.</li></ul>
<ul><li>Shall take active part in the teaching activities of the junior medical and nursing staff.</li></ul>
<ul><li>Shall complete yearly CME hours as per requirement of the Saudi National Health Council.</li></ul>
<ul><li>Shall strive to carry out relevant research projects in his specialty and try to publish research papers and interesting case reports in recognized medical journals.</li></ul>
<ul><li>Cardiac Surgeon will work at Dhahran Health Center and shall provide 1:2 or 1:3 on-call cover for emergency care of his patients. In exceptional circumstances, as determined by the organizational needs of these on-call commitments may vary from the stated over short periods of time.</li></ul>
<ul><li>Shall provide full-time surgical cover to the invasive cardiological procedures at Dhahran Health Center.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Education</b></h2>
</div><div><ul><li>Graduation from a recognized medical school followed by one year internship.</li>
<li>American Board or Royal Colleges of United Kingdom/Canada with Board sub-specialty or eligibility; or equivalent certification or eligibility.</li>
<li>Must have undergone full residency program in surgery and/or certified by the American Board or Royal Colleges of United Kingdom/Canada.</li>
<li>Any other equivalent educational or professional qualification has to be acceptable to the Chief of Staff, JHAH.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience</b></h2>
</div><div><ul><li>At least three years of sub-specialty training in Cardiac Surgery programs recognized by the American Board or Royal Colleges of United Kingdom/Canada with Board sub-specialty or eligibility; or equivalent certification or eligibility.</li>
 <li>Must have worked for at least 5-10 years, after completion of sub-specialty residency, as a Consultant Cardiac Surgeon.</li></ul><br>
<p>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Certifications/Other requirements as applicable</b></h2>
</div><div><ul><li>Good command of oral and written English.</li>
<li>Ability to adapt to group practice</li></ul></div></div></div></div></div></div></div></div><p></p>

Cardiac Surgeon

Explore 76+ Chief concierge in Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

76 chief concierge jobs IN Saudi Arabia

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Chief Concierge

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Cardiac Surgeon