sales manager

account manager

human resources manager Jobs in Saudi Arabia

human resources manager

marketing manager

administrative assistant Jobs in Saudi Arabia

administrative assistant

front office manager

Hilton

<div><p>Front Office Manager</p><p>
A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Oversee the entire Front Office operation to maintain high standards</li>
<li>Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Set departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings and produce minutes</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Front Office team</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul><b>What are we looking for?</b><p><br>
Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Experience of managing people and developing people</li>
<li>Previous experience of managing a department and Profit and Loss account</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Familiar with Property Management Systems</li>
<li>A degree or diploma in Hotel Management or equivalent</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Front Office Manager

Hyatt Place Al Ula

<div><div><p>Summary</p><div><div><div><p><b>
We are looking for an experienced Front Office Manager to lead the opening of Hyatt Place AlUla.</b></p><p>
Hyatt Place AlUla represents a significant milestone in Hyatt&rsquo;s expansion across the region and will feature 214 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.</p><p><b>
Your Role</b></p><p>
As the <b>Front Office Manager,</b> you&rsquo;ll play a key role in the pre-opening and successful launch of Hyatt Place AlUla, delivering exceptional guest experiences and a welcoming environment for both guests and colleagues.</p><p>
This role is ideal for a leader who leads with care, inspires teams, and consistently achieves outstanding customer service scores and upselling results, while maintaining operational efficiency.</p><p><b>
Key Responsibilities</b></p><ul><li>
Lead pre-opening front office setup, systems, and brand standards</li><li>
Deliver consistently high guest satisfaction and service quality scores</li><li>
Drive upselling initiatives to maximize room revenue and ancillary income</li><li>
Manage productivity, staffing, and cost controls effectively</li><li>
Coach, develop, and motivate front office teams to perform at their best</li><li>
Partner closely with Rooms, Housekeeping, and Revenue teams for seamless operations</li></ul></div></div></div></div><p></p><div><p><br>
Qualifications</p><div><div><p><b>
Qualifications &amp; Experience</b></p><ul><li>
University degree or diploma in Hospitality or a related field</li><li>
Minimum 2 years&rsquo; experience in a Front Office leadership role (pre-opening experience optional)</li><li>
Proven track record of achieving excellent customer service scores</li><li>
Strong commercial acumen with experience in cost and productivity management</li><li>
Excellent problem-solving, administrative, and interpersonal skills</li><li>
Demonstrated success in upselling and revenue-driving initiatives</li><li><p>
Strong communication skills and the ability to lead in a dynamic environment</p><p></p><p><b><br>
Other</b></p></li><li><div><p>
Candidates must currently reside in Saudi Arabia and be legally eligible to work in the Kingdom.</p></div></li></ul><p></p><p><b><br>
Care Connects us at Hyatt - we open doors, we welcome you and we care.</b></p><p>
 And we offer a great range of benefits, including:</p><ul><li><p>
Long term career growth opportunities</p></li><li><p>
A motivated and connected team</p></li><li><p>
12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts</p></li><p></p><li><p><br>
And a company that truly cares</p></li></ul><p></p><p><b><br>
Discover what&rsquo;s next. We look forward to hearing and learning from you.</b></p></div></div></div></div><p></p>

FRONT OFFICE MANAGER

<div><p>Assistant Front Office Manager</p><p>
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul><b>
What are we looking for?</b><p><br>
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Assistant Front Office Manager

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><p>Description of Duties:</p><ul><li>Responsible for the smooth operation of the Front Office, the Concierge, and the health club.</li><li>Determines own schedule, sets objectives for the staff, and leads the team in an exemplary manner</li><li>Ensures that all the staff follows the personal hygiene, freshness, and well-groomed and always maintains cleanliness, especially by using deodorant and mouthwash at the beginning and during the duty.</li><li>Develops and implements realistic action plans aiming at introducing and/or improving services. Ensures proper functioning of the Front Office</li><li>Acts promptly and professionally on guest needs.</li><li>Enforces operational procedures related to front office operation.</li><li>Ensures the privacy of our guests.</li><li>Maintains an excellent reputation in the eyes of the guests and the staff.</li><li>Maintains the Maximum Operating Standards and the Rosewood Standards.</li></ul></div><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</p></div></div></div></div></div></div><div></div>

Faena

<div><b>Company Description</b><p><b><br>
About Faena</b></p><p>
Faena creates cultural epicenters&mdash;living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to <b>seek the extraordinary</b>, shaping worlds that feel profoundly personal, welcoming, and alive.</p><p>
&ldquo;At Wadi Safar, we are shaping a new world where art, architecture, and nature live in harmony. Guided by a shared respect for culture and craft, this collaboration with Diriyah Company reflects our belief that beauty can elevate everyday life and inspire a new way of living.&rdquo;</p><p>
&mdash; Alan Faena</p><b><br>
Job Description</b><p><b><br>
The Role</b></p><p>
As <b>Front Office Manager</b>, you are the first voice and final memory of the Faena Wadi Safar experience. You set the emotional tone of the house&mdash;where every arrival feels intentional, every farewell sincere, and every interaction grounded in grace.</p><p>
Leading the Front Office, Guest Services, and Arrival Experience, you will transform operational excellence into lived hospitality&mdash;balancing precision with warmth, and structure with soul. As a Saudi National, you embody the spirit of place, welcoming guests with cultural fluency and authentic generosity.</p><p><b>
What You Will Create</b></p><p><b>
The Art of Arrival</b></p><ul><li>
Design and deliver arrival and departure rituals that feel seamless, personal, and unhurried&mdash;where guests are received not as transactions, but as invited participants in the Faena world.</li></ul><p><b>
Pre-Opening with Purpose</b></p><ul><li>
Support the pre-opening journey by shaping Front Office systems, workflows, and teams&mdash;ensuring readiness that feels composed rather than rehearsed.</li></ul><p><b>
Presence-Led Service</b></p><ul><li>
Lead from the floor with calm confidence&mdash;anticipating needs, resolving moments with discretion, and ensuring service feels intuitive rather than procedural.</li></ul><p><b>
A House of Hosts</b></p><ul><li>
Build, coach, and inspire a Front Office team that embodies elegance, emotional intelligence, and cultural pride&mdash;developing Saudi talent through mentorship and example.</li></ul><p><b>
Precision Behind the Poetry</b></p><ul><li>
Ensure flawless execution of systems, billing integrity, guest profiles, and service recovery&mdash;protecting the trust that underpins luxury hospitality.</li></ul><p><b>
Collaboration &amp; Rhythm</b></p><ul><li>
Partner closely with Housekeeping, Butler Services, Security, and Guest Experience teams to ensure the hotel moves as one&mdash;graceful, aligned, and alive.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Who You Are</b></p><ul><li><p>
A <b>Saudi National</b> with Front Office leadership experience in luxury or ultra-luxury hospitality.</p></li><li><p>
A natural host with a composed presence, refined communication, and emotional intelligence.</p></li><li><p>
Ideally experienced in pre-opening or high-touch environments.</p></li><li><p>
Fluent in Arabic and English, with the ability to connect effortlessly with guests, colleagues, and stakeholders.</p></li><li><p>
Detail-oriented yet people-first&mdash;comfortable balancing systems, service, and storytelling.</p></li></ul><b><br>
Additional Information</b><p><b><br>
What&rsquo;s in it for you...</b></p><ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Front Office Manager (Saudi National)

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Steps from the Prophet&rsquo;s Mosque, our Hotel will offer luxury accommodation for the city&rsquo;s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet&rsquo;s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.
<p></p><p><b>About the Role
</b></p><p></p><p>We are seeking an experienced and dynamic <b>Front Office Manager </b>to oversee the daily operations of the Front Office and ensure the highest standards of guest service. Reporting directly to the Assistant Director of Rooms, you will be responsible for managing the team, ensuring smooth check-in/check-out processes, handling guest concerns, and maintaining operational efficiency. You will play a key role in delivering exceptional guest experiences while maintaining the operational standards of the Front Office.
</p><p></p><p><b>What You Will Do
</b></p><p></p><ul><li><p>Oversee and manage daily Front Office operations, ensuring smooth check-in/check-out processes and exceptional guest satisfaction.
</p></li><li><p>Supervise, train, and mentor Front Office team members, ensuring high performance, service consistency, and adherence to Four Seasons standards.
</p></li><li><p>Handle guest complaints and concerns promptly and professionally, ensuring effective service recovery and corrective actions.
</p></li><li><p>Develop and implement strategies to enhance guest satisfaction, improve operational efficiency, and drive incremental revenue through effective upselling and personalized offerings.
</p></li><li><p>Collaborate with other hotel departments, including Housekeeping, Engineering, and F&amp;B, to ensure seamless guest service and operational coordination.
</p></li><li><p>Manage the Front Office budget, including forecasting, labor costs, operational expenses, and monitoring upselling performance against revenue targets.
</p></li><li><p>Monitor key performance indicators (KPIs) and operational metrics, including guest satisfaction scores, productivity, and upselling conversion rates, to identify areas for improvement.
</p></li><li><p>Ensure compliance with hotel policies and procedures, as well as health, safety, security, and hygiene standards.
</p></li><li><p>Prepare and present regular operational and performance reports to senior management, including guest feedback, revenue insights, and service trends.
</p></li><li><p>Assist in the recruitment, training, and development of Front Office staff, with a strong focus on service excellence, upselling techniques, and guest engagement.
</p></li></ul><p></p><p><b>What You Bring
</b></p><p></p><ul><li><p>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field preferred; high school diploma or equivalent required
</p></li><li><p>Proven experience in Front Office or guest services management, ideally within a luxury hotel or large-scale hospitality environment.
</p></li><li><p>Strong leadership and management skills with the ability to motivate and guide a team.
</p></li><li><p>In-depth knowledge of Front Office operations, including check-in/check-out procedures, guest services, and hotel systems.
</p></li><li><p>Excellent organizational, communication, and problem-solving skills.
</p></li><li><p>Financial acumen, with experience in managing budgets and controlling costs.
</p></li><li><p>Ability to work under pressure while maintaining a high standard of guest service.
</p></li><li><p>Proficiency in hotel management software and Microsoft Office Suite (Excel, Word, PowerPoint).
</p></li></ul><p></p><p><b>What We Offer
</b></p><p></p><ul><li><p>Competitive salary.
</p></li><li><p>Housing and transportation allowances.
</p></li><li><p>30 days of vacation plus public holidays.
</p></li><li><p>Complimentary meals and uniform cleaning.
</p></li><li><p>Medical and life insurance.
</p></li><li><p>Employee Assistance Program and worldwide complimentary room nights.
</p></li><li><p>Opportunities for growth and development.
</p></li></ul><p></p><p><b>Schedule &amp; Hours
</b></p><p>This is a full-time role.
</p><p></p><p><b>Localization
</b></p><p>As part of our commitment to Saudization, we actively welcome applications from Saudi nationals. Join us in shaping the future of luxury hospitality in Madinah.</p></div><p></p>

Front Office Manager - Four Seasons Hotel Madinah (Saudi National)

<div><p>Front Office Coordinator</p><p>
A Front Office Coordinator assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As Front Office Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Assist the Front Office Manager with daily Front Office operations</li>
<li>Provide prompt service and actively seek opportunities to drive Guest satisfaction</li>
<li>Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments</li>
<li>Manage, resolve or escalate any and all Guest complaints quickly</li>
<li>Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events</li>
<li>Advise team of any special events or VIP Guests in the hotel for events or for general accommodations</li>
<li>Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule</li>
<li>Attend all Front Office meetings</li>
<li>Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li>
<li>Serve your role and Team in an environmentally-conscience manner</li>
</ul><b>What are we looking for?</b><p><br>
Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Previous customer service experience within the hotel/leisure/retail sector</li>
<li>Excellent interpersonal and communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>High level of IT proficiency</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Front Office Coordinator

Explore 1888+ Front office manager in Saudi Arabia this February. Find roles across top companies and apply now to boost your career.

1888 front office manager jobs In Saudi Arabia

Front Office Manager

FRONT OFFICE MANAGER

Assistant Front Office Manager

Front Office Manager

Front Office Manager (Saudi National)

Front Office Manager - Four Seasons Hotel Madinah (Saudi National)

Front Office Coordinator