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operations manager

Elite Events

Operations ManagerExceptional Projects Management &amp; Consultancy Company Riyadh, Saudi ArabiaPosition OverviewThe Operations Manager is responsible for overseeing and optimizing the operational performance of the company across three primary departments:Business Development - Digital Marketing - Administration.The role focuses on training staff, implementing operational systems, monitoring performance, and ensuring smooth coordination between departments to support the company&rsquo;s growth and client acquisition goals.The Operations Manager ensures that internal processes, staff performance, and operational standards are aligned with the strategic objectives of the company.Key Responsibilities:1. Department Operations OversightSupervise and coordinate the daily operations of the following departments:Business Development<ul><li>Oversee sales activities and client acquisition strategies</li><li>Monitor lead generation and conversion performance</li><li>Implement structured sales processes and pipelines</li><li>Ensure proper client follow-up and relationship management</li><li>Review proposals, quotations, and client engagement procedures</li><li>Develop and monitor sales targets and KPIs</li></ul>Digital Marketing<ul><li>Supervise digital marketing campaigns and strategies</li><li>Monitor performance of social media, website traffic, and lead generation campaigns</li><li>Ensure alignment between marketing activities and business development goals</li><li>Oversee content creation, advertising campaigns, and brand positioning</li><li>Review marketing analytics and adjust strategies accordingly</li></ul>Administration<ul><li>Oversee day-to-day administrative operations of the company</li><li>Ensure proper documentation, filing systems, and internal communication procedures</li><li>Coordinate office logistics and operational support functions</li><li>Ensure compliance with internal company policies and operational standards</li></ul>2. Staff Training &amp; Development<ul><li>Develop and implement training programs for employees across all departments</li><li>Create Standard Operating Procedures (SOPs) for key operational processes</li><li>Train new employees on company systems, workflows, and operational expectations</li><li>Conduct regular performance coaching and skill development sessions</li><li>Identify operational gaps and provide targeted training to improve efficiency</li></ul>3. Process Optimization<ul><li>Design and implement operational systems that improve efficiency and productivity</li><li>Establish clear workflows between departments</li><li>Identify operational bottlenecks and implement solutions</li><li>Standardize processes to ensure consistency in service delivery</li></ul>4. Performance Monitoring &amp; KPIs<ul><li>Establish and monitor departmental performance metrics</li><li>Track operational efficiency and employee productivity</li><li>Prepare operational performance reports for company management</li><li>Ensure departments meet defined targets and growth objectives</li></ul>5. Interdepartmental Coordination<ul><li>Ensure effective communication and collaboration between Business Development, Marketing, and Administrative teams</li><li>Align departmental efforts toward common business objectives</li><li>Support management in implementing strategic initiatives</li></ul>6. Reporting &amp; Strategic Support<ul><li>Report operational performance and departmental progress to senior management</li><li>Provide insights and recommendations to improve company performance</li><li>Assist in developing operational strategies to support company expansion</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, Marketing, or related field</li><li>3&ndash;7 years of experience in operations management, business development, or administrative management</li><li>Strong leadership and team management skills</li><li>Experience in developing operational processes and training programs</li><li>Strong analytical and organizational abilities</li><li>Excellent communication and problem-solving skills</li></ul>Key Skills<ul><li>Operations Management</li><li>Sales &amp; Business Development Strategy</li><li>Digital Marketing Understanding</li><li>Staff Training &amp; Development</li><li>Process Design &amp; SOP Development</li><li>Performance Monitoring &amp; KPI Management</li><li>Leadership &amp; Team Coordination</li></ul>Preferred Experience<ul><li>Experience working in consultancy, project management, interior design, fitout contracting or service-based companies</li><li>Experience in sales process development and digital marketing analytics</li><li>Experience managing multi-department operations</li></ul>Reporting LineThe Operations Manager reports directly to the Company Director / General Manager.www.exceptional-pm.comJob Type: Full-time

Operations Manager

Aloula Aviation | الأولى للطيران

<div>
 
 Aerodrome Operations Manager is responsible for overseeing all operations, management and coordinating the facilities maintenance of Fixed Based Operation (FBO) with aerodrome maintenance division. Manage and supervise team of aerodrome and FBO staff, including passenger handling staff, ground handling crew, ensuring the highest level of customer service, operational efficiency, safety and regulatory compliance. Responsible to attend meeting with airport authorities and stakeholders, manage day to day operations, coordinate with internal and external teams, and drive performance improvement to support the growth and success of FBO service at the airport. Ensure that all operational activities comply with GACAR 151 requirements. Work closely with aerodrome maintenance team to ensure the readiness and safety of GSE and aerodrome facilities. Conduct safety briefings and training session for staff to reinforce the importance of safety. Prepare and submit reports on operations, employee performance and financial performance. Ensure that all necessary documentation is maintained and updated as required by Airport regulatory authorities. Conduct regular performance evaluation and foster a positive, collaborative and safe work environment. Handle any special requests or needs from passengers or crew, ensuring high levels of customer satisfaction. Performs other operational, safety or management duties as directed by the Ground Services Operations Manager or higher management.
 
 
 
 
 
 Areas of Accountabilities:
 
 
 
 
 <ol>
 <li>
 Performs all managerial functions common to the organization level such as flight operational reports, personnel actions, training and development of staff members.
 </li>
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 Coordinates turnaround movement of fixed &amp; rotor wing aircraft to ensure efficient movement of passengers/cargo/mail. Ensure qualified Ground Support Equipment (GSE) &amp; personnel are available to load/unload aircraft at Airport, while assuring minimal passenger inconvenience.
 </li>
 <li>
 Directs and monitors preparation of necessary documentation: Aircraft flight release forms, weight &amp; balance forms, passenger/cargo/mail manifests, morning activity &amp; status reports, computer inputs, fuel reports etc. Directs to submit requests for buses and taxis for company&rsquo;s personnel/passengers.
 </li>
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 Responsible to maintain and coordinates all facilities maintenance activities in the airport in addition to action safety inspection deficiencies, terminal security, maintenance work orders &amp; office services requests by coordinating with internal and external entities at Airport.
 </li>
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 Reviews time sheets and contract service entry sheets for ground operations contractor staff. Manages janitorial, administrative, transportation and operational needs with external entities.
 </li>
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 Inspects condition of aerodrome facilities and vehicles to ensure all areas and equipment are maintained and company standards are met. Monitors radio operations in order to ensure compliance with GACA, IATA, ICAO radio communications regulations.
 </li>
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 Responsible to maintain stock inventories related to ground operations, passenger handling, terminal requirements, facilities and safety items in the airport.
 </li>
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 Provides information &amp; cooperation with Safety Review Board as requested. Coordinates with implementation of directives from Safety &amp; Security Division.
 </li>
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 Responsible to perform public relations activities requiring meet and assist VIP passengers, distinguished visitors or while coordinating efforts with Saudi Government officials and others.
 </li>
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 Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operations to ensure safety, security, legislative compliance and delivery of high-quality service with a responsible environmental attitude.
 </li>
 <li>
 Communicate timely with Ground Services Operations Manager on matters affecting operations and requiring attention or intervention.
 </li>
 <li>
 Performs other operational, safety or management duties as directed by the Ground Services Operations Manager or higher management.
 </li>
 </ol>
 
 
 
 
 
 
 
 Education:
 
 
 
 
 
 Bachelor&rsquo;s degree in aviation industry / hospitality or equivalent in relevant field.
 
 
 
 
 
 
 
 
 Professional Qualifications:
 
 
 
 
 <ul>
 <li>
 IATA or Airline certifications on airport handling experience.
 </li>
 <li>
 Management and Leadership Certifications
 </li>
 </ul>
 
 
 
 
 
 
 
 Experience:
 
 
 
 
 
 Minimum of 10 years of experience in airport ground operations and FBO management, with at least 5 years in a manager or supervisory role.
 
</div>

Aerodrome Operations Manager

Confidential

<h2>Transportation &amp; Operations Manager</h2><h2>Job Purpose</h2>To lead, manage, and develop end-to-end transportation operations, ensuring efficient fleet utilization, cost control, regulatory compliance, and sustainable business growth. The role combines operational excellence with commercial responsibility, supporting revenue growth while maintaining high service and safety standards.<h2>Key Responsibilities</h2><h3>Transportation &amp; Fleet Operations</h3>Oversee daily transportation operations covering heavy and general cargo transportation.Manage a mixed fleet model, including company-owned and outsourced/rented vehicles.Ensure optimal utilization of transportation assets, minimizing downtime and operational costs.Supervise routing, dispatching, and scheduling to meet operational and client requirements.Coordinate maintenance, inspection, and compliance of all vehicles and equipment.Monitor fuel consumption, driver behavior, and vehicle performance through tracking systems.<h3>Equipment &amp; Asset Management</h3>Manage transportation equipment such as prime movers, flatbeds, lowbeds, and general cargo trucks.Ensure all vehicles and equipment comply with applicable safety and regulatory standards.Oversee vendor and workshop relationships related to fleet maintenance and repairs.Participate in fleet expansion, replacement planning, and cost-benefit analysis.<h3>Commercial &amp; Business Development</h3>Support and contribute to client acquisition, retention, and business growth.Participate in pricing, costing, and feasibility studies for transportation services.Negotiate contracts and service agreements with clients, transporters, and subcontractors.Identify opportunities to improve margins through operational efficiencies and cost optimization.Act as a key operational point of contact for major clients.<h3>Performance Management &amp; Reporting</h3>Establish and monitor KPIs related to fleet utilization, cost, safety, service level, and productivity.Prepare regular operational and financial reports for management review.Analyze performance data and implement continuous improvement initiatives.Utilize ERP, fleet management systems, and advanced Excel tools for reporting and analysis.<h3>People Management</h3>Lead, supervise, and develop transportation teams including drivers, dispatchers, and operations staff.Ensure effective workforce planning, shift management, and performance evaluation.Promote a culture of accountability, safety, and operational discipline.Coordinate training initiatives related to safety, operational procedures, and compliance.<h3>Compliance, Safety &amp; Governance</h3>Ensure full compliance with local transportation regulations, safety standards, and operational policies.Implement and monitor safety procedures and risk mitigation measures.Coordinate investigations of incidents, accidents, and non-compliance cases.Maintain accurate documentation related to vehicles, drivers, permits, and inspections.<h2>Qualifications &amp; Experience</h2>Bachelor’s degree in Logistics, Transportation, Operations Management, or a related field.Minimum 10–15 years of experience in transportation and logistics operations.Proven experience managing large transportation fleets and outsourced transporters.Strong exposure to heavy transportation operations.Experience in commercial operations, costing, and client interaction.Solid knowledge of fleet management systems, ERP platforms, and KPI reporting.Prior experience within KSA or GCC markets is highly preferred.<h2>Skills &amp; Competencies</h2>Strong leadership and decision-making abilities.Excellent analytical and problem-solving skills.Commercial awareness and cost-control mindset.Ability to manage multiple stakeholders and vendors.High level of operational discipline and attention to detail.Strong communication and negotiation skills.<h2>Role Summary (Internal Use)</h2>This role is not a supervisory or dispatch position. It is a senior transportation leadership role responsible for:Fleet &amp; equipmentPeople &amp; systemsCompliance &amp; safetyClients &amp; revenue support

Transportation & Operations Manager

Masar

<div>
 
 The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.&nbsp;
 
 
 &nbsp;
 
 
 Responsibilities
 
 <ul>
 <li>
 Establish and maintain business standards for accuracy, productivity and reliability
 </li>
 <li>
 Manage the daily functions of the business
 </li>
 <li>
 Prepare annual performance review and reevaluate processes
 </li>
 <li>
 Ensure regulatory, compliance and legal rules are followed
 </li>
 <li>
 Manage budget to align with goals of business
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 3+ years of experience in a similar role
 </li>
 <li>
 Proficiency with Microsoft Office
 </li>
 <li>
 Strong organizational and communication skills
 </li>
 <li>
 Strong ability to multitask
 </li>
 <li>
 Comfort working with multiple groups within business
 </li>
 </ul>
 
</div>

Yousef Al-Rajhi Group

Job Title: Operations Manager – Food &amp; BeverageLocation: Riyadh, Saudi Arabia Employment Type: Full-Time About the RoleWe are seeking an experienced and highly driven Operations Manager to oversee multi-outlet operations within a fast-growing Food &amp; Beverage (F&amp;B) casual dining and quick service restaurant (QSR) environment. The role will be responsible for ensuring operational excellence, driving sales performance, maintaining brand standards, and delivering exceptional customer experiences across all outlets.The ideal candidate will have strong experience in managing burger, pizza, or multi-brand restaurant operations within a high-volume F&amp;B setup. Key Responsibilities<ul><li>Oversee daily operations of multiple restaurant outlets, ensuring smooth execution of all operational activities. </li><li>Drive sales growth, profitability, and operational efficiency across all branches. </li><li>Ensure consistent implementation of brand standards, service quality, and food safety regulations. </li><li>Lead, mentor, and develop Store Managers and outlet teams to achieve performance targets. </li><li>Monitor KPIs including sales, labor cost, food cost, waste control, and customer satisfaction. </li><li>Conduct regular site visits and audits to ensure compliance and operational excellence. </li><li>Collaborate with supply chain, marketing, and HR teams for smooth operations and workforce planning. </li><li>Manage new outlet openings, including setup, staffing, and launch execution. </li><li>Handle customer escalations and ensure timely resolution of operational issues. </li><li>Identify opportunities for process improvement and operational efficiency. </li><li>Prepare and present regular performance reports to senior management. </li></ul> Qualifications &amp; Experience<ul><li>Bachelor’s degree in Business Administration, Hospitality Management, or related field. </li><li>6–10 years of experience in F&amp;B operations management, preferably in QSR or casual dining brands (burgers, pizzas, fast food chains, multi-unit restaurants). </li><li>Proven experience managing multiple outlets simultaneously. </li><li>Strong knowledge of restaurant operations, KPIs, cost control, and P&amp;L management. </li><li>Excellent leadership, communication, and team management skills. </li><li>Ability to work in a fast-paced, high-pressure environment. </li><li>Strong problem-solving and decision-making abilities. </li><li>Fluency in English (Arabic is an advantage). </li><li>Must be currently based in Saudi Arabia or have relevant GCC experience. </li></ul> What We Offer<ul><li>Competitive salary package. </li><li>Performance-based incentives. </li><li>Opportunity to work with a fast-growing and dynamic F&amp;B group. </li><li>Career growth into senior leadership roles.</li></ul>

Operations Manager - Food & Beverage

Job Overview Our Group is seeking a dynamic and experienced Operations Manager (Specialty Coffee) to join our team in Riyadh, Saudi Arabia. This is a full-time position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world-class global leader, is committed to hiring and developing the most efficient and dynamic people.&nbsp; The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends. Responsibilities * Oversee and manage all day-to-day operations of the specialty coffee business, including retail outlets and potential roastery functions. * Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations. * Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development. * Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment. * Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee. * Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&amp;L analysis, and cost control. * Guarantee compliance with all health, safety, and sanitation regulations. * Analyse performance metrics and sales data to identify areas for improvement and drive business growth. * Build and maintain strong relationships with suppliers, vendors, and partners. Qualifications * Proven experience in an operations management role, specifically within the specialty coffee industry. * In-depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance. * Strong leadership skills with a track record of successfully managing and developing teams. * Excellent financial acumen with demonstrable experience in budgeting and financial reporting. * Exceptional organisational, problem-solving, and decision-making abilities. * Superb communication and interpersonal skills, with fluency in English required. * A degree in Business Administration, Hospitality Management, or a related field is highly desirable. * Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage. Benefits * A competitive salary and benefits package commensurate with experience. * The opportunity to be part of a forward-thinking, world-class organisation. * A dynamic work environment with significant opportunities for professional growth and development.

Operations Manager (Specialty Coffee)

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as an Area Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyse performance and suggest process improvements to optimise work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardise shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent
 </li>
 <li>
 Experience in analyzing data to drive decisions
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Advanced proficiency in written and verbal English and local language
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working with multiple groups of stakeholders
 </li>
 <li>
 Experience in warehouse operations and logistics or equivalent
 </li>
 <li>
 Experience with MS Office (Word, Excel, PowerPoint, and Outlook)
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3111843
</div>

Area Manager, FC Operations

Explore 276+ Operations manager in Saudi Arabia this May. Find roles across top companies and apply now to boost your career.

276 operations manager jobs In Saudi Arabia

Operations Manager

Aerodrome Operations Manager

Transportation & Operations Manager

Operations Manager

Operations Manager - Food & Beverage

Operations Manager (Specialty Coffee)

Area Manager, FC Operations