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Hilton

<div>Operations Manager
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &amp; Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it&rsquo;s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Operations Manager oversees and directs all aspects of the hotel&rsquo;s operational departments which include, the Front Desk Service, Food &amp; Beverage, Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant departments. The role ensures that these departments are well run by maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards of team members. He / she ensures the highest level of customer satisfaction.
What will I be doing?
As the Operations Manager, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the GM, DBD, FC and HRD.</li>
<li>In-charge of Front Office, Housekeeping, Security, Engineering, Food &amp; Beverage, Kitchen, Recreation as well as Food Safety.</li>
<li>Actively participate in the key management issues in the property such as Capital projects, refurbishments, training and customer service.</li>
<li>Train team members and implement Hilton standard and related departmental regulations.</li>
<li>Conduct routine inspections of all areas in the hotel to ensure that all hardware and software are in optimum condition.</li>
<li>Make a detailed and realistic cost control plan to control operating costs for each department to maximize operating profits without compromising Hilton standards, safety procedures and guest experience.</li>
<li>Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses including costs for outsourcing of labour or services.</li>
<li>Manage direct reports professionally to ensure effective teamwork and operations.</li>
<li>Plan or approve appropriate annual, quarterly, monthly budgets, targets and work plans for each direct report.</li>
<li>Conduct regular Operations meetings including all direct reports.</li>
<li>Supervise daily team members&rsquo; performance and grooming.</li>
<li>Ensure that duty rosters are based on the needs of the hotel and are compliant with labour laws.</li>
<li>Ensure hotel and direct reports achieve key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.</li>
<li>Work with the DBD and F&amp;B Managers to ensure that all aspects of F&amp;B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).</li>
<li>Assist the DBD in establishing (with C&amp;C Sales) an efficient and competitive C&amp;C strategy and pricing.</li>
<li>Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.</li>
<li>Evaluate competitors&rsquo; products and price policies twice a year.</li>
<li>Ensure that VIP guests receive the care and service they deserve every day.</li>
<li>Adhere to the hotel&rsquo;s security and emergency policies and procedures.</li>
<li>Assist the General Manager in all activities and functions relating to the daily operations of the hotel.</li>
<li>Complete relevant tasks assigned by the General Manager.</li>
<li>The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.</li>
<li>Carry out any other reasonable duties and responsibilities as assigned.</li>
</ul>What are we looking for?
An Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Hospitality: Passionate about delivering exceptional guest experiences.</li>
<li>Integrity: Do the right thing, all the time.</li>
<li>Leadership: Strive to be leader in our industry and in our communities.</li>
<li>Teamwork: A team player in everything you do.</li>
<li>Ownership: Take ownership of your actions and decisions.</li>
<li>Now: Operate with a sense of urgency and discipline.</li>
<li>College degree or equivalent.</li>
<li>At least 2 years of relevant operations experience.</li>
<li>Experienced in the Hospitality, Travel and Leisure industry management.</li>
<li>Proficient in English and Chinese translations to meet business needs.</li>
<li>Proficient in Microsoft Word and Excel.</li>
<li>Resourceful, creative and able to maintain flexibility.</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Operations Manager

Hire Fellows

As the Operations Manager, you will be responsible for establishing and overseeing the operations of a central kitchen in Dammam for a food tech company. In this role, you’ll be involved in recruiting and managing a local team, ensuring smooth operational processes, and maintaining the high standards of quality the client is known for.
 
Main Responsibilities: 
Pre-opening activities
 <ul>
<li>Recruit, hire, and train local kitchen staff, including pastry chefs, packing team, and drivers</li>
<li>Create a positive and efficient work environment, fostering team collaboration and high performance.</li>
<li>Ensure all legal and regulatory requirements are met</li>
<li>Work with local authorities to secure the necessary certifications for operations</li>
</ul>
Operational Efficiency: 
<ul>
<li>Develop and implement operational processes to ensure consistency</li>
<li>Monitor food safety standards, inventory, and waste management practices.</li>
<li>Oversee the production schedule, ensuring timely preparation and delivery of cakes</li>
</ul>
Quality Control: 
<ul>
<li>Maintain the quality standards set by the company in terms of quality, presentation, and customer service.</li>
<li>Regularly review and optimise processes for efficiency and cost-effectiveness</li>
</ul>
Budgeting & Cost Management: 
<ul>
<li>Assist in developing the pre-opening budget, monitoring costs, and ensuring that expenditures remain within the allocated budget.</li>
<li>Ensure the efficient allocation of resources, and identify areas where cost savings can be made without compromising quality.</li>
</ul>
Reporting & Analytics: 
<ul>
<li>Track key performance metrics and report on operational performance.</li>
<li>Work closely with the management team to identify opportunities for improvement and expansion.</li>
</ul>
Requirements: 
<ul>
<li>Proven experience in food operations, restaurant management, or similar industries.</li>
<li>Strong understanding of food safety regulations and health standards in KSA..</li>
<li>Excellent leadership, team-building, and communication skills.</li>
<li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li>
<li>Experience in cost management, budgeting, and operational planning.</li>
<li>Proficiency in MS Office or equivalent tools for reporting and analytics.</li>
</ul>

Emdad By Elm

<div>
 
 
 Job Title:
 
 Contact Center Operations Manager
 
 
 
 
 
 
 Location:
 
 AlUla, Saudi Arabia
 
 
 
 
 
 
 Job Description:
 
 
 
 Lead and manage all contact center operations to ensure the delivery of exceptional, high-quality, and professional customer service. The role focuses on achieving defined operational goals, enhancing efficiency and productivity, and maintaining a structured and effective work environment.
 
 
 Key responsibilities include direct supervision of teams, developing their skills, and motivating them to achieve optimal performance. The role also involves continuously reviewing processes to improve customer experience and implementing best practices.
 
 
 Additionally, the position is responsible for developing operational policies and procedures, ensuring compliance with approved standards, monitoring key performance indicators (KPIs), and analyzing operational data to support strategic decision-making aimed at improving service quality and reducing operational costs.
 
 
 The role requires effective coordination across departments, efficient management of human and technical resources, and the preparation of regular reports for senior management regarding
 
 
 performance, challenges, and improvement opportunities.
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Minimum of 7 years of experience in customer service and contact center management
 </li>
 <li>
 At least 2 years of proven leadership experience in a managerial role
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related field
 </li>
 </ul>
 
 
 
</div>

Nokia

<div>The Operations Manager ensures seamless delivery of Managed Services by leading teams, optimizing network performance, and enhancing customer experience. This role requires deep expertise in telecom operations, vendor management, commercial optimization and cross-functional leadership.</div>
 <div><ul><li>Drive operational strategy aligned with business goals and Nokia MS contracts.
</li><li>Lead governance models with Nokia for performance reviews, contract compliance, and continuous service improvement and act as escalation point for major operational incidents and executive-level interactions.
</li><li>E2E operational services for network domains (RAN/Core/Transport including 4G RAN, IP Core Routers, Core CNF, Cloud Infra, IP RAN &amp; OSS, Data Centres.
</li><li>Oversee network uptime, outage reporting, follow-up actions, and SLA performance through structured reviews and dashboards, including KPIs like Customer Satisfaction Index, fault/incident resolution SLAs, work order SLAs, and remote fix rates. Ensure network/service security and lead network transformation initiatives.
</li><li>Oversee Nokia and third-party vendor contracts and enforce performance KPIs.
</li><li>Lead cost optimization, automation, and lifecycle management initiatives.
</li><li>Enhance end-user QoE experience and ensure high availability of premium leased lines and FTTx services
</li><li>Apply automation, analytics, and AI for proactive network operations.
</li><li>Manage NOC (Local/Remote), Field Ops (Active) including Toolset &ndash; Canopy + SMIA
 
and service teams with focus on service assurance and O&amp;M excellence.
</li><li>Promote a high-performance, accountable team culture through coaching and mentoring.
</li><li>Contract Execution: Deliver on SLA/KPI commitments and take corrective actions as needed.
</li><li>Control operational costs, optimize headcount, and identify upselling opportunities.
</li><li>Ensure adherence to local regulations, safety standards, and delivery processes.
</li><li>Benchmark network/service KPIs and implement best practices. Prepare and deliver operational reports (daily, weekly and monthly for Operations Director).
</li><li>Engage with senior customers on escalations, risks, and major improvement initiatives. Strengthen customer perception of Nokia&rsquo;s Managed Services through executive engagement and operational excellence. Collaborate across MS functions, Nokia service groups, and partners to shape and monitor long-term operational strategies. Lead cross-functional teams to resolve challenges and enhance end-to-end service delivery and product performance.</li></ul></div>
 <div>You Have
<ul><li>Bachelors in Telecom or Electronics, or IT (MBA preferred)
</li><li>12+ years in telecom operations with at least 5 years in a Lead role within managed services, ideally with exposure to Nokia environment.
</li><li>Deep understanding of mobile technologies (RAN 4G Cloud and CS/PS Core, VoLTE) and enterprise networks
</li><li>Familiar with Nokia OSS/BSS systems, IP/MPLS, transport domains.
</li><li>Strong command over SLA frameworks, contract management, and vendor scorecards
</li><li>Strategic thinker with operational agility
</li><li>Proven stakeholder management across all levels, regulators, and partners
</li><li>Excellent negotiation, communication, and conflict resolution skills 
</li></ul> 
It would be nice if you also had
<ul><li>ITIL v4 / PMP
</li></ul><ul><li>Technical Certifications in areas such as, LTE, Cloud, Core ,IP Routing etc. (with a preference for certifications demonstrating expertise in Nokia Technologies &amp; Solutions)</li></ul></div>
 <div>Come create the technology that helps the world act together
 
 
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people&rsquo;s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
 
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
 
 
What we offer
 
 
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
 
 
Nokia is committed to inclusion and is an equal opportunity employer
 
 
Nokia has received the following recognitions for its commitment to inclusion &amp; equality: 
 
<ul><li>One of the World&rsquo;s Most Ethical Companies by Ethisphere
</li><li>Gender-Equality Index by Bloomberg
</li>Workplace Pride Global Benchmark 
<li>
</li></ul><div></div> 
At Nokia, we act inclusively and respect the uniqueness of people. Nokia&rsquo;s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
 
We are committed to a culture of inclusion built upon our core value of respect. 
 
 
<div>Join us and be part of a company where you will feel included and empowered to succeed.</div></div>

Get AI-powered advice on this job and more exclusive features.Job Title: Contact Center Operations ManagerJob Description:Lead and manage all contact center operations to ensure the delivery of exceptional, high-quality, and professional customer service. The role focuses on achieving defined operational goals, enhancing efficiency and productivity, and maintaining a structured and effective work environment.Key responsibilities include direct supervision of teams, developing their skills, and motivating them to achieve optimal performance. The role also involves continuously reviewing processes to improve customer experience and implementing best practices.Additionally, the position is responsible for developing operational policies and procedures, ensuring compliance with approved standards, monitoring key performance indicators (KPIs), and analyzing operational data to support strategic decision-making aimed at improving service quality and reducing operational costs.The role requires effective coordination across departments, efficient management of human and technical resources, and the preparation of regular reports for senior management regarding performance, challenges, and improvement opportunities.Qualifications:<ul><li>Minimum of 7 years of experience in customer service and contact center management</li><li>At least 2 years of proven leadership experience in a managerial role</li><li>Bachelor's degree in Business Administration, Information Technology, or a related field</li></ul> Seniority level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Customer Service</li><li>Management</li><li>Human Resources</li></ul> Industries <ul><li>Telephone Call Centers</li><li>Telecommunications</li><li>Human Resources Services</li></ul><img src="https://www.jobg8.com/Tracking.aspx?vBomb1%2bz1olDssg00ScGrdZYfZpj1g%2bWu" width="0" height="0" />

Dkhoon Emirates

Get AI-powered advice on this job and more exclusive features.The Operations Manager will oversee and optimize operations across Warehouse Management, Inventory Control, Production, and Fleet Management to ensure efficiency, cost-effectiveness, and high-quality standards. Overview Overview information has been retained from the original description and presented with clear sections for responsibilities and qualifications. Key Responsibilities Warehouse & Inventory Management <ul><li>Plan warehouse layouts, product flows, and handling systems to maximize space utilization and operational efficiency.</li><li>Supervise all distribution, warehousing, and shipping activities.</li><li>Forecast warehouse needs, prepare budgets, and manage expenditures.</li><li>Develop and implement inventory management and stock control processes.</li><li>Conduct regular stock counts and reconciliations to ensure accurate inventory levels.</li><li>Coordinate with purchasing to maintain optimal stock levels and prevent shortages or overstock.</li><li>Analyze sales trends and customer demand to forecast inventory requirements.</li><li>Enforce inventory control procedures, including FIFO and proper storage practices.</li></ul> Production Management <ul><li>Optimize production operations by developing and implementing process improvements.</li><li>Collaborate with Quality Control to ensure products meet company standards.</li><li>Oversee factory equipment and machinery efficiency.</li><li>Analyze production data, troubleshoot issues, and submit detailed reports to management.</li><li>Motivate production teams to achieve operational targets.</li></ul> Fleet Management <ul><li>Develop and manage efficient, cost-effective fleet management strategies.</li><li>Monitor fleet tracking systems and ensure compliance with company policies and national regulations.</li><li>Utilize KPIs to optimize supply chain ROI and operational performance.</li></ul> Required Skills & Qualifications <ul><li>Bachelor's or Postgraduate Degree in a relevant field.</li><li>12-15 years of experience in operations, warehouse, production, or supply chain management.</li><li>Strong organizational, leadership, and communication skills.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>High attention to detail and accuracy in inventory and production management.</li><li>Fluent in Arabic and English (both written and spoken).</li></ul> Seniority level <ul><li>Executive</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Management</li><li>Industries: Retail</li></ul><img src="https://www.jobg8.com/Tracking.aspx?n1PNOJzrynEESap5SZR8Tj92DG2k4FlGd" width="0" height="0" />

<ul><li>Supervise daily operations to ensure efficient and effective workflow across various departments.</li><li>Analyze operational performance, identify areas for improvement, and develop strategic plans to enhance efficiency.</li><li>Coordinate between departments to ensure operational integration and achievement of company objectives.</li><li>Monitor the implementation of operational policies and procedures, ensuring compliance with regulations and standards.</li><li>Manage operational budgets and control costs to ensure optimal use of resources.</li><li>Lead and develop teams through guidance, training, and performance evaluation.</li><li>Analyze operational data to prepare regular reports for senior management decision-making.</li><li>Manage operational risks and develop contingency plans to maintain business continuity.</li><li>Enhance customer experience by improving service or product quality and monitoring customer satisfaction.</li><li>Collaborate with senior management to establish and implement the company&rsquo;s goals and overall vision.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: &#65020;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

Explore 3016+ Operations manager in Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

3016 operations manager jobs IN Saudi Arabia

Operations Manager

Operations Manager

Operations Manager

Operations Manager

Operations Manager

Operations Manager

Operations Manager