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Elite Events

Operations ManagerExceptional Projects Management &amp; Consultancy Company Riyadh, Saudi ArabiaPosition OverviewThe Operations Manager is responsible for overseeing and optimizing the operational performance of the company across three primary departments:Business Development - Digital Marketing - Administration.The role focuses on training staff, implementing operational systems, monitoring performance, and ensuring smooth coordination between departments to support the company&rsquo;s growth and client acquisition goals.The Operations Manager ensures that internal processes, staff performance, and operational standards are aligned with the strategic objectives of the company.Key Responsibilities:1. Department Operations OversightSupervise and coordinate the daily operations of the following departments:Business Development<ul><li>Oversee sales activities and client acquisition strategies</li><li>Monitor lead generation and conversion performance</li><li>Implement structured sales processes and pipelines</li><li>Ensure proper client follow-up and relationship management</li><li>Review proposals, quotations, and client engagement procedures</li><li>Develop and monitor sales targets and KPIs</li></ul>Digital Marketing<ul><li>Supervise digital marketing campaigns and strategies</li><li>Monitor performance of social media, website traffic, and lead generation campaigns</li><li>Ensure alignment between marketing activities and business development goals</li><li>Oversee content creation, advertising campaigns, and brand positioning</li><li>Review marketing analytics and adjust strategies accordingly</li></ul>Administration<ul><li>Oversee day-to-day administrative operations of the company</li><li>Ensure proper documentation, filing systems, and internal communication procedures</li><li>Coordinate office logistics and operational support functions</li><li>Ensure compliance with internal company policies and operational standards</li></ul>2. Staff Training &amp; Development<ul><li>Develop and implement training programs for employees across all departments</li><li>Create Standard Operating Procedures (SOPs) for key operational processes</li><li>Train new employees on company systems, workflows, and operational expectations</li><li>Conduct regular performance coaching and skill development sessions</li><li>Identify operational gaps and provide targeted training to improve efficiency</li></ul>3. Process Optimization<ul><li>Design and implement operational systems that improve efficiency and productivity</li><li>Establish clear workflows between departments</li><li>Identify operational bottlenecks and implement solutions</li><li>Standardize processes to ensure consistency in service delivery</li></ul>4. Performance Monitoring &amp; KPIs<ul><li>Establish and monitor departmental performance metrics</li><li>Track operational efficiency and employee productivity</li><li>Prepare operational performance reports for company management</li><li>Ensure departments meet defined targets and growth objectives</li></ul>5. Interdepartmental Coordination<ul><li>Ensure effective communication and collaboration between Business Development, Marketing, and Administrative teams</li><li>Align departmental efforts toward common business objectives</li><li>Support management in implementing strategic initiatives</li></ul>6. Reporting &amp; Strategic Support<ul><li>Report operational performance and departmental progress to senior management</li><li>Provide insights and recommendations to improve company performance</li><li>Assist in developing operational strategies to support company expansion</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, Marketing, or related field</li><li>3&ndash;7 years of experience in operations management, business development, or administrative management</li><li>Strong leadership and team management skills</li><li>Experience in developing operational processes and training programs</li><li>Strong analytical and organizational abilities</li><li>Excellent communication and problem-solving skills</li></ul>Key Skills<ul><li>Operations Management</li><li>Sales &amp; Business Development Strategy</li><li>Digital Marketing Understanding</li><li>Staff Training &amp; Development</li><li>Process Design &amp; SOP Development</li><li>Performance Monitoring &amp; KPI Management</li><li>Leadership &amp; Team Coordination</li></ul>Preferred Experience<ul><li>Experience working in consultancy, project management, interior design, fitout contracting or service-based companies</li><li>Experience in sales process development and digital marketing analytics</li><li>Experience managing multi-department operations</li></ul>Reporting LineThe Operations Manager reports directly to the Company Director / General Manager.www.exceptional-pm.comJob Type: Full-time

Operations Manager

Confidential

<div>
 
 The Operations Manager will lead and oversee all manufacturing operations across multiple food production sites.
 
 
 You will drive performance, standardize processes, and ensure efficiency, quality, and compliance across all plants.
 
 
 You will directly manage Plant Managers and hold full accountability for operational results.
 
 
 
 
 
 ⸻
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Lead daily operations across all manufacturing sites
 
 
 &bull; Directly manage and develop Plant Managers
 
 
 &bull; Set clear KPIs for production, quality, cost, and efficiency
 
 
 &bull; Standardize processes and implement best practices across all plants
 
 
 &bull; Ensure compliance with food safety standards (HACCP, ISO, local regulations)
 
 
 &bull; Drive continuous improvement initiatives (Lean, Six Sigma)
 
 
 &bull; Monitor production performance and take corrective actions when needed
 
 
 &bull; Optimize resource utilization (labor, materials, machinery)
 
 
 &bull; Collaborate with Supply Chain, Quality, and Maintenance teams
 
 
 &bull; Prepare and present operational reports to senior management
 
 
 &bull; Lead cost reduction and productivity improvement initiatives
 
 
 
 
 
 ⸻
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Engineering, Food Science, or related field
 
 
 &bull; Master&rsquo;s degree is a plus (MBA or relevant field)
 
 
 &bull; 10+ years of experience in food manufacturing operations
 
 
 &bull; Proven experience managing multiple manufacturing sites
 
 
 &bull; Strong leadership experience managing Plant Managers or senior teams
 
 
 &bull; Solid knowledge of food safety standards (HACCP, ISO, local regulations)
 
 
 &bull; Experience in Lean Manufacturing / Six Sigma is preferred
 
 
 &bull; Strong analytical and problem-solving skills
 
</div>

accesso

<div>Position Overview:

Do you love tech , but have a passion for people too ? As a Project/Operations Manager, you will be responsible for overseeing and coordinating various operational and project-related activities within our organization. This role requires excellent organizational and leadership skills, as well as the ability to effectively communicate with team members and senior level stakeholders (both internal and external). The Project/Operations Manager will play a crucial role in ensuring the successful project management and execution of projects as well as the smooth operation of day-to-day activities.

Location: Riyadh, Saudi Arabia

Reports to: Director of Operations, Middle East

Travel ✈️ Requirement: Regular travel to Dubai is expected. 


What you'll be working on:
<ul>
<li>Systems implementation and configuration of the accesso systems from a business requirements driven perspective for ticketing, access control and integrated visitor services.</li>
<li>Provide consultancy to Clients on how to best use accesso technology to effectively manage business processes and procedures. This may span all departments including IT, Sales, Finance, Marketing &amp; Operations.</li>
<li>Guide and actively participate in the implementation of the project through its various phases including requirements gathering, design, development, implementation, testing and production deployment.</li>
<li>Coordinate project planning, execution, and delivery within specified timelines and budget constraints.</li>
<li>Work with Director of Operations to manage and allocate resources effectively to ensure project goals are met.</li>
<li>Conduct risk assessments and develop mitigation strategies to minimize project risks.</li>
<li>Act as a liaison between internal teams, clients, and external vendors to facilitate communication and ensure alignment of objectives.</li>
<li>Prepare and present regular progress reports and updates to stakeholders, including senior management.</li>
<li>Working with development and Quality Assurance teams to test and troubleshoot all accesso applications and integration touchpoints released by the development team and ensure that only quality software releases are provided to clients.</li>
<li>Assist with system related documentation (release notes, manuals, statement of works).</li>
<li>Post projects go live, oversee, and manage support related issues which will include hands on systems troubleshooting and client escalation management.</li>
<li>Stay informed about industry trends, technology advancements, and regulatory changes affecting the ticketing industry, and assess their impact on business operations and strategies.</li></ul> 


Technologies you may work with:
<ul>
<li>Hands on system administration experience in ticketing or FEC related platforms (e.g. VGS, VIVA, Galaxy, Embed)</li>
<li>Proficiency in project management tools and software (e.g., Microsoft Project).</li>
<li>Based on the project status, prepare well-articulated system implementation related documentation (interface design, functional requirements matrix, testing plans etc).</li></ul> 


What you bring to the role:

Note: 'years of experience' may not always be the best measure for your ability to succeed in this role. If the below bullet points feel like you, please consider applying.
<ul>
<li>Bachelor's degree in business administration, management, Information Technology, or a related field; Master's degree preferred.</li>
<li>Minimum of 8 years of experience in IT, operations management, project management, or a similar role, ideally in the ticketing industry.</li>
<li>Excellent written and verbal English is mandatory as regular interaction with senior stakeholders is expected.</li>
<li>Proven track record of managing ticketing technology projects from initiation to completion, with experience in defining project requirements, developing project plans, and managing project budgets and resources.</li>
<li>Strong leadership and interpersonal skills, with the ability to motivate and inspire team members while managing a team.</li>
<li>Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.</li>
<li>Solid understanding of budgeting, financial analysis, and resource allocation principles.</li>
<li>Ability to work holidays, nights, and weekends as needed.</li></ul> 

<ul><li>️ Bonus points if you have:</li></ul>
<ul>
<li>Arabic speaker is a plus.</li>
<li>Experience in the entertainment, sports, or events industry is a plus.</li>
<li>PMP certification or equivalent project management certification is a plus.</li>
</ul>
<ul><li>If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory.</li></ul><div><h3 class="jobSectionHeader"> 
LIFE at accesso:</h3>
<div>At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We've created a virtual environment with no shortage of connection &ndash; so share memes and high fives with teammates, or break up your day with virtual escape quests, &quot;Online Office Olympics&quot; and more! Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).</div>
<div></div>
<div>We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at careers@accesso.com so that we can set you up for success. Learn more about Diversity &amp; Inclusion at accesso. You can review our candidate privacy statement here: Candidate Privacy Statement</div>
<h3 class="jobSectionHeader">ABOUT accesso:</h3>
<div>Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure &amp; entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso&reg; employs over 500 team members around the globe , many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.</div></div></div>

Aloula Aviation | الأولى للطيران

<div>
 
 Aerodrome Operations Manager is responsible for overseeing all operations, management and coordinating the facilities maintenance of Fixed Based Operation (FBO) with aerodrome maintenance division. Manage and supervise team of aerodrome and FBO staff, including passenger handling staff, ground handling crew, ensuring the highest level of customer service, operational efficiency, safety and regulatory compliance. Responsible to attend meeting with airport authorities and stakeholders, manage day to day operations, coordinate with internal and external teams, and drive performance improvement to support the growth and success of FBO service at the airport. Ensure that all operational activities comply with GACAR 151 requirements. Work closely with aerodrome maintenance team to ensure the readiness and safety of GSE and aerodrome facilities. Conduct safety briefings and training session for staff to reinforce the importance of safety. Prepare and submit reports on operations, employee performance and financial performance. Ensure that all necessary documentation is maintained and updated as required by Airport regulatory authorities. Conduct regular performance evaluation and foster a positive, collaborative and safe work environment. Handle any special requests or needs from passengers or crew, ensuring high levels of customer satisfaction. Performs other operational, safety or management duties as directed by the Ground Services Operations Manager or higher management.
 
 
 
 
 
 Areas of Accountabilities:
 
 
 
 
 <ol>
 <li>
 Performs all managerial functions common to the organization level such as flight operational reports, personnel actions, training and development of staff members.
 </li>
 <li>
 Coordinates turnaround movement of fixed &amp; rotor wing aircraft to ensure efficient movement of passengers/cargo/mail. Ensure qualified Ground Support Equipment (GSE) &amp; personnel are available to load/unload aircraft at Airport, while assuring minimal passenger inconvenience.
 </li>
 <li>
 Directs and monitors preparation of necessary documentation: Aircraft flight release forms, weight &amp; balance forms, passenger/cargo/mail manifests, morning activity &amp; status reports, computer inputs, fuel reports etc. Directs to submit requests for buses and taxis for company&rsquo;s personnel/passengers.
 </li>
 <li>
 Responsible to maintain and coordinates all facilities maintenance activities in the airport in addition to action safety inspection deficiencies, terminal security, maintenance work orders &amp; office services requests by coordinating with internal and external entities at Airport.
 </li>
 <li>
 Reviews time sheets and contract service entry sheets for ground operations contractor staff. Manages janitorial, administrative, transportation and operational needs with external entities.
 </li>
 <li>
 Inspects condition of aerodrome facilities and vehicles to ensure all areas and equipment are maintained and company standards are met. Monitors radio operations in order to ensure compliance with GACA, IATA, ICAO radio communications regulations.
 </li>
 <li>
 Responsible to maintain stock inventories related to ground operations, passenger handling, terminal requirements, facilities and safety items in the airport.
 </li>
 <li>
 Provides information &amp; cooperation with Safety Review Board as requested. Coordinates with implementation of directives from Safety &amp; Security Division.
 </li>
 <li>
 Responsible to perform public relations activities requiring meet and assist VIP passengers, distinguished visitors or while coordinating efforts with Saudi Government officials and others.
 </li>
 <li>
 Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operations to ensure safety, security, legislative compliance and delivery of high-quality service with a responsible environmental attitude.
 </li>
 <li>
 Communicate timely with Ground Services Operations Manager on matters affecting operations and requiring attention or intervention.
 </li>
 <li>
 Performs other operational, safety or management duties as directed by the Ground Services Operations Manager or higher management.
 </li>
 </ol>
 
 
 
 
 
 
 
 Education:
 
 
 
 
 
 Bachelor&rsquo;s degree in aviation industry / hospitality or equivalent in relevant field.
 
 
 
 
 
 
 
 
 Professional Qualifications:
 
 
 
 
 <ul>
 <li>
 IATA or Airline certifications on airport handling experience.
 </li>
 <li>
 Management and Leadership Certifications
 </li>
 </ul>
 
 
 
 
 
 
 
 Experience:
 
 
 
 
 
 Minimum of 10 years of experience in airport ground operations and FBO management, with at least 5 years in a manager or supervisory role.
 
</div>

Aerodrome Operations Manager

<h2>Transportation &amp; Operations Manager</h2><h2>Job Purpose</h2>To lead, manage, and develop end-to-end transportation operations, ensuring efficient fleet utilization, cost control, regulatory compliance, and sustainable business growth. The role combines operational excellence with commercial responsibility, supporting revenue growth while maintaining high service and safety standards.<h2>Key Responsibilities</h2><h3>Transportation &amp; Fleet Operations</h3>Oversee daily transportation operations covering heavy and general cargo transportation.Manage a mixed fleet model, including company-owned and outsourced/rented vehicles.Ensure optimal utilization of transportation assets, minimizing downtime and operational costs.Supervise routing, dispatching, and scheduling to meet operational and client requirements.Coordinate maintenance, inspection, and compliance of all vehicles and equipment.Monitor fuel consumption, driver behavior, and vehicle performance through tracking systems.<h3>Equipment &amp; Asset Management</h3>Manage transportation equipment such as prime movers, flatbeds, lowbeds, and general cargo trucks.Ensure all vehicles and equipment comply with applicable safety and regulatory standards.Oversee vendor and workshop relationships related to fleet maintenance and repairs.Participate in fleet expansion, replacement planning, and cost-benefit analysis.<h3>Commercial &amp; Business Development</h3>Support and contribute to client acquisition, retention, and business growth.Participate in pricing, costing, and feasibility studies for transportation services.Negotiate contracts and service agreements with clients, transporters, and subcontractors.Identify opportunities to improve margins through operational efficiencies and cost optimization.Act as a key operational point of contact for major clients.<h3>Performance Management &amp; Reporting</h3>Establish and monitor KPIs related to fleet utilization, cost, safety, service level, and productivity.Prepare regular operational and financial reports for management review.Analyze performance data and implement continuous improvement initiatives.Utilize ERP, fleet management systems, and advanced Excel tools for reporting and analysis.<h3>People Management</h3>Lead, supervise, and develop transportation teams including drivers, dispatchers, and operations staff.Ensure effective workforce planning, shift management, and performance evaluation.Promote a culture of accountability, safety, and operational discipline.Coordinate training initiatives related to safety, operational procedures, and compliance.<h3>Compliance, Safety &amp; Governance</h3>Ensure full compliance with local transportation regulations, safety standards, and operational policies.Implement and monitor safety procedures and risk mitigation measures.Coordinate investigations of incidents, accidents, and non-compliance cases.Maintain accurate documentation related to vehicles, drivers, permits, and inspections.<h2>Qualifications &amp; Experience</h2>Bachelor’s degree in Logistics, Transportation, Operations Management, or a related field.Minimum 10–15 years of experience in transportation and logistics operations.Proven experience managing large transportation fleets and outsourced transporters.Strong exposure to heavy transportation operations.Experience in commercial operations, costing, and client interaction.Solid knowledge of fleet management systems, ERP platforms, and KPI reporting.Prior experience within KSA or GCC markets is highly preferred.<h2>Skills &amp; Competencies</h2>Strong leadership and decision-making abilities.Excellent analytical and problem-solving skills.Commercial awareness and cost-control mindset.Ability to manage multiple stakeholders and vendors.High level of operational discipline and attention to detail.Strong communication and negotiation skills.<h2>Role Summary (Internal Use)</h2>This role is not a supervisory or dispatch position. It is a senior transportation leadership role responsible for:Fleet &amp; equipmentPeople &amp; systemsCompliance &amp; safetyClients &amp; revenue support

Transportation & Operations Manager

Masar

<div>
 
 The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.&nbsp;
 
 
 &nbsp;
 
 
 Responsibilities
 
 <ul>
 <li>
 Establish and maintain business standards for accuracy, productivity and reliability
 </li>
 <li>
 Manage the daily functions of the business
 </li>
 <li>
 Prepare annual performance review and reevaluate processes
 </li>
 <li>
 Ensure regulatory, compliance and legal rules are followed
 </li>
 <li>
 Manage budget to align with goals of business
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 3+ years of experience in a similar role
 </li>
 <li>
 Proficiency with Microsoft Office
 </li>
 <li>
 Strong organizational and communication skills
 </li>
 <li>
 Strong ability to multitask
 </li>
 <li>
 Comfort working with multiple groups within business
 </li>
 </ul>
 
</div>

Panda Retail Company – Savola Group

<div>
 
 
 Job Description:
 
 
 
 
 
 
 Accountable for the direction and co-ordination of their people and the Fulfilment Operations in various stores they manage, along with full P&amp;L responsibility
 
 
 
 
 
 As the area leader, you will lead the operations for multiple fulfilment operations in your designated region or area ensuring that our customers receive the best service and the business constantly improves and is on the path to profitability.
 
 
 
 
 
 This is a strategic &amp; operational role, motivating your teams, leading and developing on the floor and supporting the team with the longer-term strategy as well as best practice sharing.
 
 
 
 
 
 Responsibility for inbound operations, outbound operations, Returns operations and a functional process responsibility within the designated fulfilments.
 
 
 
 
 
 
 
 
 
 Skills:
 
 
 
 
 
 
 1- Training
 
 
 2-Monitor talent spotting
 
 
 3-Delivering audits and fulfilment standards, creating centers of excellence and implementing best practice
 
 
 4-Build, optimize, and help with delivery routes with last mile
 
 
 5-Communicate with and respond to Panda App customer care
 
 
 6- Troubleshoot problems through to resolution, escalating as necessary
 
 
 7-Developing performance goal
 
 
 8- Review daily, weekly , and monthly targets
 
 
 9- Communicating policies to the team
 
 
 10- Maintain compliance and consistency and taking corrective action when needed
 
 
 11- Ensuring SOP&rsquo;s are followed for building security and product loss prevention.
 
 
 12-Lead the launch of various fulfilment operations as per strategic plans
 
 
 13- Effective planning for peak seasons to ensure sufficient resources are available.
 
 
 14- Ensure Last Mile/Freelancers providers are onboarded according to Panda Fulfilment Operations standards, performance are tracked and managed and escalated whenever is required.
 
 
 
</div>

Area Operations Manager

Explore 1159+ Operations manager in Saudi Arabia this April. Find roles across top companies and apply now to boost your career.

1159 operations manager jobs In Saudi Arabia

Operations Manager

Operations Manager

Operations Manager

Aerodrome Operations Manager

Transportation & Operations Manager

Operations Manager

Area Operations Manager