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chief technology officer (cto)- industrial manufacturing Jobs in Charge Of Housing Jobs In Muscat

chief technology officer (cto)- industrial manufacturing

chief projects technical officer cpto

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>11/17/2025
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Mining
</div></div><div><p>Work Experience</p>
<div>15+ Years
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><p></p><div><div>The Chief Projects &amp; Technical Officer (CPTO) is responsible for the planning, delivery, and assurance of COMPANY&rsquo;s major mining and processing projects. The role oversees the entire project lifecycle from feasibility through execution and handover, ensuring adherence to Stage-Gate governance, cost, schedule, quality, and safety standards. The CPTO ensures operational readiness, embeds technical excellence, and drives capital discipline across all development projects.</div><p></p><div><b><br>
Strategic &amp; Technical Leadership</b><br>
</div><ul><li>
Develop and implement COMPANY&rsquo;s project delivery strategy and technical governance framework.<br>
</li><li>
Oversee the full project lifecycle (Gates 3&ndash;5), from feasibility through engineering, execution, and handover.<br>
</li><li>
Ensure projects are delivered on time, within budget, and in compliance with safety, environmental, and quality standards.<br>
</li><li>
Provide technical assurance across engineering, design, and construction disciplines.<br>
</li><li>
Foster innovation, continuous improvement, and integration of global best practices in project management.</li></ul><p><b><br>
Project Studies &amp; Delivery</b></p><br>
<ul><li>
Lead the development and delivery of feasibility and engineering studies, ensuring technical and economic integrity.<br>
</li><li>
Coordinate EPC/EPCM contractors, engineering consultants, and project management firms.<br>
</li><li>
Manage project execution for key assets and other priority developments.<br>
</li><li>
Ensure robust risk identification, mitigation, and management across all active projects<br>
</li><li>
Oversee commissioning, handover, and operational readiness in coordination with asset owners.</li></ul><p><b><br>
Project Controls &amp; Readiness</b></p><br>
<ul><li>
Establish and maintain cost, schedule, and performance baselines for all projects.<br>
</li><li>
Implement project control systems and dashboards for transparent reporting and decision-making.<br>
</li><li>
Lead project risk and change management processes in coordination with Finance and Governance.<br>
</li><li>
Ensure compliance with COMPANY&rsquo;s Stage-Gate process and documentation standards.<br>
</li><li>
Plan and oversee operational readiness programs to enable smooth transition to operations.</li></ul><p><b><br>
Technical Governance &amp; Assurance</b></p><br>
<ul><li>
Provide oversight of engineering quality, standards, and design integrity across all projects.<br>
</li><li>
Review and validate technical studies, designs, and engineering deliverables prior to execution.<br>
</li><li>
Champion lessons learned, value engineering, and sustainability integration.<br>
</li><li>
Ensure that all projects meet regulatory, environmental, and permitting requirements.</li></ul><p><b><br>
G</b><b>overnance &amp; Compliance</b></p><br>
<ul><li>
Ensure project compliance with COMPANY, OIA, and national regulations.<br>
</li><li>
Maintain transparent reporting to the CEO and the Board on project performance and risks.<br>
</li><li>
Collaborate with CFO and CGPO on investment papers, cost validation, and Gate approvals.<br>
</li><li>
Promote a culture of safety, accountability, and ethical conduct across project teams</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div></div><p><b><br>
Minimum Qualification &amp; Experience</b></p><br>
<ul><li>
Master&rsquo;s or Bachelor&rsquo;s degree in Engineering (Mining, Mechanical, Civil, or Process Engineering preferred).<br>
</li><li><b>
15 years of experience in major mining or industrial project delivery, including at least 7 years in executive or senior leadership roles.</b><br>
</li><li><b>
Proven record in managing large-scale EPC/EPCM projects within mining, metals, or energy sectors.</b><br>
</li><li><b>
Experience implementing Stage-Gate frameworks and technical governance systems.</b><br>
</li><li>
Strong understanding of project finance, risk management, and operational readiness principles.<br>
</li><li>
Excellent leadership, stakeholder management, and communication skills.</li></ul><p><b><br>
Leadership Competencies</b></p><br>
<ul><li>
Strategic Execution &ndash; Translates corporate strategy into executable, capital-efficient projects.<br>
</li><li>
Technical Excellence &ndash; Ensures sound engineering principles and technical assurance across all projects.<br>
</li><li>
Risk Management &ndash; Proactively identifies and mitigates project and technical risks.<br>
</li><li>
Collaboration &ndash; Works seamlessly across departments, partners, and contractors.<br>
</li><li>
Safety Leadership &ndash; Embeds a culture of safety, quality, and sustainability in every project stage.</li></ul></div><div></div>

Chief Projects & Technical Officer (CPTO)

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>06/16/2025
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Energy and Utilities
</div></div><div><p>Work Experience</p>
<div>15+
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><div>This is a full-time on-site role as a Chief Technology Officer (CTO) located in Muscat. The CTO will be responsible for defining and implementing the company&rsquo;s technology and industrial strategy, leading the technical setup of the factory, and ensuring the integration of engineering processes across mechanical, electrical, hydraulic, and composite manufacturing. The role includes overseeing technology transfer from OEM partners, ensuring compliance with international standards (IEC, ISO), and managing the technical roadmap from initial production ramp-up to mass manufacturing. Daily responsibilities include cross-functional coordination with engineering, quality assurance, and operations teams, as well as direct engagement in factory layout, equipment commissioning, and certification processes.</div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
Proven experience in industrial manufacturing or engineering leadership, ideally in wind energy, aerospace, or heavy equipment sectors<br>
</li><li>
Deep understanding of nacelle, hub, blade, or tower production processes, including composite manufacturing and mechanical assembly<br>
</li><li>
Expertise in factory setup, process design, and industrial technology implementation<br>
</li><li>
Familiarity with IEC 61400 standards and quality systems (ISO 9001, ISO 45001)<br>
</li><li>
Strong leadership and communication skills, capable of managing multidisciplinary engineering teams<br>
</li><li>
Proficiency in technology licensing, product industrialization, and scaling of production<br>
</li><li>
Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field; a Master&rsquo;s degree or MBA is an advantage<br>
</li><li>
Experience working with international OEMs and knowledge of technology transfer protocols is a plus<br>
</li><li>
Fluency in English; knowledge of Arabic or Chinese is an asset</li></ul></div><div></div>

Chief Technology Officer (CTO)- Industrial manufacturing

Al Jisr Foundation

<div>
 <p>
  <strong>
   Position: Senior Project Officer
  </strong>
 </p>
 <p>
  <strong>
   Al Jisr Foundation
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Al Jisr Foundation is a Muscat-based non-profit established in 2010 and registered with the Ministry of Social Development. We focus on sustainable impact across health, education, and social welfare.
 </p>
 <p>
  Our mission is to empower communities and ensure equitable access to opportunities across our focus areas, as we strive to become a trusted catalyst for positive and lasting change.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Foundation is currently seeking a motivated individual with strong analytical and problem-solving skills, the ability to communicate effectively with others, and strong written and oral communication skills to fill the position of
  <strong>
   Senior Project Officer.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Senior Project Officer will support the Projects Department Team in coordinating, implementing, and monitoring projects under Al Jisr Foundation&rsquo;s focus areas in Health, Education, and Economic Empowerment. The role requires strong organizational and follow-up skills to ensure smooth execution, accurate documentation, and timely reporting. The Senior Project Officer will work closely with internal teams and partners to maintain efficient communication and contribute to effective project delivery.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Project Planning &amp; Management
  </strong>
 </p>
 <p>
  &bull; Support in generating project ideas and developing initial concepts.
 </p>
 <p>
  &bull; Assist in preparing project plans, timelines, and budgets.
 </p>
 <p>
  &bull; Coordinate activities with the Head and follow up to keep deliverables on schedule.
 </p>
 <p>
  &bull; Engage with partners and beneficiaries to support effective implementation.
 </p>
 <p>
  &bull; Contribute to needs assessments and feasibility inputs for new initiatives.
 </p>
 <p>
  &bull; Maintain accurate and organized project documentation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Monitoring, Evaluation &amp; Reporting
  </strong>
 </p>
 <p>
  &bull; Compile project data for monitoring and evaluation.
 </p>
 <p>
  &bull; Track performance indicators under the Head&rsquo;s guidance.
 </p>
 <p>
  &bull; Draft monthly and quarterly progress reports and success stories.
 </p>
 <p>
  &bull; Flag implementation issues and suggest practical solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Stakeholder Coordination
  </strong>
 </p>
 <p>
  &bull; Follow up with partner organizations, government entities, and NGOs.
 </p>
 <p>
  &bull; Support in organizing meetings, workshops, and field visits.
 </p>
 <p>
  &bull; Prepare minutes, correspondence, and coordination notes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Financial &amp; Administrative Oversight
  </strong>
 </p>
 <p>
  &bull; Assist in preparing project budgets and financial requests.
 </p>
 <p>
  &bull; Coordinate with Finance and Procurement to process payments and maintain records.
 </p>
 <p>
  &bull; Monitor expenditures to ensure alignment with approved budgets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Innovation &amp; Knowledge Development
  </strong>
 </p>
 <p>
  &bull; Document lessons learned, success stories, and field observations.
 </p>
 <p>
  &bull; Assist in preparing donor updates, presentations, and partnership briefs.
 </p>
 <p>
  &bull; Contribute ideas to improve project design and operational efficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements
  </strong>
 </p>
 <p>
  o Bachelor&rsquo;s degree in Project Management, Development Studies, International Relations, Social Work, Business Administration, or a related field.
 </p>
 <p>
  o Minimum of 2&ndash;4 years of experience in project coordination or implementation, preferably in the non-profit or development sector.
 </p>
 <p>
  o Strong organizational, follow-up, and multitasking skills.
 </p>
 <p>
  o Excellent written and verbal communication skills in Arabic and English. (Arabic is a must)
 </p>
 <p>
  o Strong interpersonal skills and ability to work collaboratively under supervision.
 </p>
 <p>
  o High attention to detail, professionalism, and commitment to deadlines.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Supervision
  </strong>
 </p>
 <p>
  This position operates under the supervision and guidance of the Head of Charity Initiatives &amp; Projects and contributes to the overall success of the department&rsquo;s programs.
 </p>
</div>


Senior Project Officer

Rikaz Real Estate Development

<p><b>Company Description</b></p><p>RIKAZ Real Estate Development focuses on creating exceptional residential experiences and investment opportunities. With a proven track record of developing diverse residential projects, RIKAZ continues to innovate and deliver modern homes designed to align with market trends. The company is committed to meeting the evolving needs of its customers by offering distinctive and contemporary living solutions. RIKAZ aims to provide both quality and value through its new generation of projects.</p><p><b>Role Description</b></p><p>This is a full-time, on-site role located in Muscat for a <b>Marketing Executive/Officer (Agency Experience - Omanization)</b>. Day-to-day responsibilities include planning and executing marketing strategies, conducting market research to identify trends and opportunities, and managing communication channels effectively. The role also involves supporting sales activities and working closely with teams to enhance market presence and brand visibility.</p><p><b>Qualifications</b></p><ul><li>Strong skills in Market Planning and Market Research</li><li>Excellent Communication skills, both verbal and written</li><li>Experience in Marketing and Sales activities</li><li>Ability to work collaboratively in a team-oriented environment</li><li>Proficiency in digital marketing tools and methods is an advantage</li><li>A bachelor&rsquo;s degree in Marketing, Business Administration, or a related field or <b>Event plus campaign</b></li><li>Prior experience in a <b>marketing agency is highly preferred or 2 years exp minimum</b></li></ul><p>APPLY BY THIS LINK -</p><p>https://docs.google.com/forms/d/e/1FAIpQLSeD9EodeJpVqEhQP8pdjmBbyqit_Q9LbuL8bILEq0ySQh3sgw/viewform?usp=sf_link</p><p><b>talha@rikaz.om</b></p><p>Job Type: Full-time</p>

Marketing Executive / Officer ( Preferred Agency Exp ) - Omanization

Arab Center for Engineering Studies

<p></p><div><div><div>Job Description and Requirements</div>
<div><div><div><b>
About the Arab Center of Engineering Studies (ACES):</b></div>
<div>ACES is a Leading Specialized Engineering Company in the Middle East. At ACES we offer a wide range of specialized engineering services including site and geotechnical investigation, materials technology and testing, quality control of projects, special studies, land and marine surveying, and chemical and environment testing.</div>
<div>With our wealth of experience, strong relationships, technical knowledge, and focus, we help our clients with fast, reliable, cost-effective, and quality engineering solutions that meet their expectations.</div><br>
<div></div>
<div><b>What ACES is Looking For?</b></div>
<div>ACES is looking for an experienced <b>Senior Geotechnical Engineer</b> to become part of our team in Muscat, Oman.</div><br>
<div></div>
<div><b>Job Summary:</b></div>
<div>Supports the Department/Section Manager in planning, controlling and organizing the department activities. Review of site investigation reports, personnel supervision, project acquisition, and technical support. Direct and conduct work survey to analyze the likely behavior of soil and rock, direct supervision of ongoing project, reporting, preparation and writing technical and financial offers, and lead the team under direct supervision and motivate them to maintain team efficiency.</div><br>
<div></div>
<div><b>Duties and Responsibilities:</b></div>
<div><b>Managerial Duties:</b></div>
<ul><li>Implement Department&rsquo;s policies, goals, objectives, and procedures and support in their development as needed.</li>
<li>Oversee the implementation of operations plans, policies, procedures, and transition/migration plans.</li>
<li>Support Department Manager in management of resources, cost control and budgeting.</li></ul><br>
<div>
</div><div><b>Technical Duties:</b></div>
<ul><li>Oversee and implement department policies, goals, objectives, and procedures and support in their development as needed.</li>
<li>Ensure that the implementation of operations plans, policies, procedures and transition/migration plans.</li>
<li>Monitor the progress of the project as per prescribed schedule and prepare contingency plan.</li>
<li>Oversee the field and lab testing schedule as per project requirement in conjunction with client / consultant.</li>
<li>Develop departmental business plans that are in line with ACES strategies and objectives</li>
<li>Oversee all the worksheets of field and lab testing.</li>
<li>Obtain approval for invoices prepared according to project invoicing milestones.</li>
<li>Follow up the department invoices and help in the collection</li>
<li>Analyze the field and lab data for preparing the geotechnical report as per client&rsquo;s requirement.</li>
<li>Prepare daily drilling work program and issue work orders to drillers in accordance with project specifications and contractual agreements.</li>
<li>Ensure all customers&rsquo; requirements are carried out in accordance with contract specification, international and approved in house policies and procedures.</li>
<li>Conduct off site inspection visits and prepare site inspection reports.</li>
<li>Collect data by utilizing various types of field instrumentation such as inclinometers, piezometers and settlement monitoring devices.</li>
<li>Conduct visual description of obtained soil and rock samples.</li>
<li>Prepare laboratory testing program for geotechnical investigation.</li>
<li>Prepare geotechnical reports in conformance with related standard test methods and customer requirements.</li>
<li>Organize records and files for plans and ongoing projects, including incoming &amp; out going correspondences, project specifications and drawings, lab tests forms and all related ISO forms.</li>
<li>Prepare and write both technical and financial proposals.</li>
<li>Perform laboratory analysis and field-testing results and finding using computer programs.</li>
<li>Oversee the implementation of safety regulations and protection measures in the field.</li>
<li>Oversee the implementation of field and laboratory plans and programs.</li>
<li>Oversee the site investigation projects by carrying out site visits, attend meetings and review documentation</li>
<li>Design &amp; oversee and analyze various shallow and deep foundation systems for structures, including conducting calculations.</li>
<li>Design and analyze various permanent and temporary earth retaining systems such as concrete gravity, soldier beam and lagging and sheet pile walls, along with associated slope stability analysis utilizing several computerized solution techniques.</li>
<li>Oversee the Plan and program site investigation work taking into consideration any related obstacles such as accessibility and existing structure.</li>
<li>Oversee project quality plan (PQP) for large scale projects and follow up on project expenses.</li>
<li>Market the department in coordination with the marketing officer and the department manager.</li>
<li>Take decision for type of foundation types, necessity for Soil improvement required or not, technical justifications for recommendations provided in the interpretative report.</li>
<li>Perform any duties or responsibilities assigned by the management.</li></ul><br>
<div>
</div><div><b>Reporting To:</b></div>
<div>This position will directly report to the Geotechnical Department Manager.</div><br>
<div></div>
<div><b>Job Requirements:</b></div>
<div><b>Education &amp; Experience:</b></div>
<ul><li>Bachelor&rsquo;s degree in civil engineering.</li>
<li>6-10 years of experience in the field of Civil Engineering</li></ul><br>
<div>
</div><div><b>Knowledge, skills, and abilities:</b></div>
<ul><li><b>On-Site Testing &amp; Investigations:</b> SPT, Coring, CPT, Soil Permeability, Packer Test, HPD Test, and other related tests.</li>
<li><b>Soil &amp; Rock Analysis:</b> Soil analysis techniques, rock analysis, and ground investigations.</li>
<li><b>Stress &amp; Stability Assessment:</b> Stress states in natural &amp; man-made situations, soil-structure interaction problems.</li>
<li><b>Geotechnical Engineering:</b> Foundations, earth retaining structures, foundation engineering, retaining structures, slope and shoring design.</li>
<li><b>Geotechnical Investigation &amp; Testing:</b> Subsurface exploration, laboratory testing, and field assessments.</li>
<li><b>Environmental Engineering:</b> Environmental site assessment and remediation.</li>
<li><b>Geotechnical Software:</b> Specialized tools for geotechnical analysis and design.</li>
<li><b>Design &amp; Drafting:</b> AutoCAD.</li>
<li><b>Project Management:</b> Planning, execution, and monitoring of geotechnical and construction projects.</li>
<li><b>Occupational Safety:</b> Compliance with safety regulations and best practices in engineering environments.</li>
<li><b>Mathematical &amp; Statistical Analysis:</b> Fundamentals of mathematics, calculations, statistics, and data analysis.</li>
<li><b>Engineering Geological Models:</b> Creating simple geological models in plan and cross-section.</li>
<li><b>Technical Writing:</b> Documentation, reporting, and research in geotechnical and environmental engineering.</li>
<li><b>General Applications:</b> Microsoft Word, Excel, Outlook, Microsoft Project.</li></ul><br>
<div>
</div><div><b>Why work for ACES?</b></div>
<div>At ACES, we believe in potential. We strive to create a work environment that is professionally stimulating, intellectually challenging, and personally rewarding.</div>
<div>ACES is committed to recruiting and retaining qualified, motivated staff who can support our clients effectively on projects throughout the Middle East. We are involved in a wide array of projects, large and small, in various markets. Our extensive portfolio provides numerous opportunities for our staff to improve their skills and to meet new challenges.</div>
<div>ACES has a diverse employee base, made up of individuals with widely varying backgrounds who are at different stages of their professional careers. They share a common goal: serving our clients according to the highest standards of excellence.</div><br>
<div></div>
<div><b>Our Commitment to Sustainability</b></div>
<div>At ACES, sustainability is integrated into our daily operations and strategic direction, guided by the ISO 14001 Environmental Management Standard. We maintain a fully digitized, paperless environment to reduce our ecological footprint, while our Board and executive management have embedded environmental sustainability into our governance framework. We actively seek environmentally conscious talent and provide ongoing training and awareness programs to empower employees, along with opportunities to contribute to sustainability initiatives and projects.</div>
</div></div>
</div><p></p><div><div>Company:</div>
<div>Arab Center for Engineering Studies (ACES)
</div><p></p><div>Industry:</div>
<div>Consultancy</div>
<p></p><div>Job Location:</div>
<div>Muscat, Oman</div>
<p></p><div>Career Level:</div>
<div>Intermediate (Experienced non manager)</div>
<p></p><div>Date Posted:</div>
<div>24-11-2025</div>
<p></p><div>Ref. Number:</div>
<div>165919</div></div></div><p></p>

Senior Geotechnical Engineer - Muscat, Oman

Future Pioneers School

<p>Sila Schools is seeking a proactive and persuasive <b>Sales Officer</b> to drive the expansion of our school management and digital solutions across Oman. The candidate will be responsible for identifying potential schools, presenting the product, and closing deals to help schools adopt Sila&rsquo;s technology-driven services.</p><p>Job Types: Full-time, Temporary<br/>Contract length: 6 months</p><p>Pay: From RO350.000 per month</p>

Sales Man B2B

Ooredoo Fintech

<div>
 <p>
  <strong>
   Role Title Officer Fintech Operations -Card
  </strong>
 </p>
 <p>
  <strong>
   Reporting to Head of Operations
  </strong>
 </p>
 <p>
  <strong>
   Division Operation
  </strong>
 </p>
 <p>
  <strong>
   Department / Section Operation
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Purpose
  </strong>
 </p>
 <p>
  <strong>
   Context
  </strong>
 </p>
 <p>
  As the Card Operations Officer at OFTI, you will play a key role in managing card-related operational activities and ensuring the seamless execution of card services. Reporting directly to the Head of Operations, your primary responsibility will be to oversee day-to-day card operations, including card issuance, transaction processing, reconciliation, dispute resolution, and coordination with third-party service providers. Your contributions will be essential in maintaining operational efficiency, compliance, and delivering a superior customer experience across card products.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Context
  </strong>
 </p>
 <p>
  OFT Oman is an innovative and dynamic start-up fintech company. We offer the heritage and stability of a hugely successful founding group combined with the unlimited ambition and passion of a talented team building intuitive, secure and convenient money management and payment tools for everyday people. Working with us presents a unique and exciting opportunity to make a difference and be part of a revolution where we are leveraging financial technology to provide accessible, empowering tools.
 </p>
 <p>
  The role works as part of a small high performing hands-on team.
 </p>
 <ol>
  <li>
   <strong>
    ROLE ACCOUNTABILITIES
   </strong>
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <p>
  As the Card Operations Officer in our fintech company, you will be responsible for managing the day-to-day card operations, including card issuance, transaction processing, reconciliation, and dispute resolution. Reporting to the Head of Operation, your role involves collaborating with cross-functional teams to ensure smooth card-related transactions and adherence to compliance standards. Your ability to proactively identify process improvements and implement solutions will enhance operational efficiency. As a key contributor to operational integrity and customer satisfaction, your efforts will be critical to the success of our card products and services.
 </p>
 <ul>
  <li>
   Oversee and manage card operations, including issuance, activation, maintenance, and replacements for physical and digital cards.
  </li>
  <li>
   Monitor card transactions and ensure timely processing, settlement, and reconciliation with third-party processors and schemes.
  </li>
  <li>
   Handle customer disputes and chargebacks in accordance with scheme rules and internal policies.
  </li>
  <li>
   Collaborate with product, tech, and customer support teams to ensure seamless card operations and service delivery.
  </li>
  <li>
   Identify and resolve operational issues, discrepancies, and exceptions in card transactions.
  </li>
  <li>
   Support compliance with regulatory standards and card scheme requirements.
  </li>
  <li>
   Maintain strong relationships with card processors, vendors, and scheme partners.
  </li>
  <li>
   Assist in audits and provide documentation and operational insights as required.
  </li>
  <li>
   Contribute to the development and implementation of card operations policies, procedures, and SOPs.
  </li>
  <li>
   Proactively identify areas for process improvement and propose solutions to enhance card operations workflows.
  </li>
  <li>
   Have a track record of building and scaling the people, process and technology for card operations
  </li>
 </ul>
 <ol>
  <li>
   <strong>
    KEY PERFORMANCE INDICATORS (KPIs)
   </strong>
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <ul>
  <li>
   Accuracy of card transaction processing and reporting.
  </li>
  <li>
   Timeliness of reconciliation and settlement with third-party processors and card schemes.
  </li>
  <li>
   Efficiency in card operations and issue resolution.
  </li>
  <li>
   Successful collaboration with cross-functional teams.
  </li>
  <li>
   Positive feedback from third-party partners and vendors.
  </li>
  <li>
   Implementation of process improvements leading to enhanced operational efficiency
  </li>
 </ul>
 <ol>
  <li>
   <strong>
    EXPERIENCE AND QUALIFICATIONS
   </strong>
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum 2 years of experience in card operations or related roles.
  </li>
  <li>
   Strong understanding of card schemes (Visa, ONS), payment processors, and transaction flows.
  </li>
  <li>
   Hands-on experience with card management, transaction processing, reconciliation, and financial reporting.
  </li>
  <li>
   Understanding of compliance and regulatory requirements within the fintech sector.
  </li>
  <li>
   Strong attention to detail and ability to maintain accurate financial records.
  </li>
  <li>
   Proven ability to collaborate with cross-functional teams to achieve common goals.
  </li>
 </ul>
 <p>
  <strong>
   Minimum Entry Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Finance, Accounting, Business, or related field.
  </li>
  <li>
   Familiarity with financial systems, software, and tools.
  </li>
  <li>
   Knowledge of financial regulations and compliance standards.
  </li>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Excellent communication and interpersonal abilities.
  </li>
  <li>
   Ability to work in a fast-paced, agile environment with a focus on continuous improvement.
  </li>
 </ul>
 <p>
 </p>
</div>


Operational Specialist

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