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associate, client service (2025 start) Jobs in Dubai

associate, client service (2025 start)

cid associate

The First Group

<div>Job Description:

Job Description: 
The CID Associate will be responsible for maintaining all guests passport &amp; ID database and transfer on timely manner to Database ,assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner. 
Key Responsibilities: 
<ul><li>
Greet, check-in, respond to requests and settle accounts while providing exceptional service.</li><li>
Take initiative to add a personalized experience.</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling.</li><li>
Check in and check out all the guests in the CID system, respecting the local government requirements, in order to avoid any penalties.</li><li>
Monitor and correct any discrepancy shown by the PMS and CID system reconciliation.</li><li>
Maintain a structured filing system, as per CID and audit procedures requirements.</li></ul> 
<div></div>
Desired Skill &amp; Expertise:

Qualifications: 
<ul><li>
At least 1 year of experience as a front desk agent in a 5*property.</li><li>
Service focused personality is essential.</li><li>
Front Office computer literacy (e.g., OPERA, VICAS, etc.)</li><li>
Fluency in Arabic and English is a must; additional languages are a plus.</li><li>
Excellent organizational skills and attention to detail.</li></ul></div>

CID Associate

The First Collection

Cityland Mall

Key Responsibilities<ul><li>Design, plan, and implement irrigation systems for landscaping, agricultural, and infrastructure projects.</li><li>Conduct site inspections, surveys, and assessments to determine irrigation needs.</li><li>Prepare detailed drawings, BOQs (Bill of Quantities), and technical specifications.</li><li>Supervise installation, commissioning, and testing of irrigation systems.</li><li>Monitor and maintain irrigation systems to ensure efficient performance and water conservation.</li><li>Diagnose and resolve irrigation system malfunctions, leaks, or inefficiencies.</li><li>Coordinate with consultants, contractors, and clients to ensure project requirements are met.</li><li>Ensure compliance with local regulations, safety standards, and environmental guidelines.</li><li>Prepare progress reports, technical documentation, and as-built drawings.</li><li>Provide technical support and training to staff and workers on irrigation operation and maintenance.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Agricultural Engineering, Civil Engineering, Irrigation Engineering, or related field.</li><li>Minimum 2 years of experience in irrigation design and implementation (landscaping/agriculture projects preferred).</li><li>Strong knowledge of irrigation systems (drip, sprinkler, automated, and pumping systems).</li><li>Proficiency in CAD software, hydraulic calculations, and irrigation design software.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Strong project management and leadership abilities.</li><li>Ability to work under pressure and handle multiple projects simultaneously.</li><li>Good communication and coordination skills.</li></ul>Preferred Certifications (Optional)<ul><li>Certified Irrigation Designer (CID)</li><li>Certified Irrigation Contractor (CIC)</li><li>PMP or equivalent project management certification</li></ul>Job Type: Full-timeExperience:<ul><li>Irrigation engineer: 2 years (Required)</li></ul>License/Certification:<ul><li>Cerification (Required)</li></ul>

Irrigation Engineer

<div>Job Description:
<ul><li>Ensure brand standards, policies and procedures are adhered to at all times.</li><li>
Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability status for any given day.</li><li>
Maintain cleanliness throughout the areas.</li><li>
Organize and implement all special needs, personal preferences and amenity distribution in accordance to the department&rsquo;s standards and procedures.</li><li>
Answer and direct all external incoming telephone calls following the standard telephone etiquettes.</li><li>
Takes In Room Dining orders from the guests over the telephone. Enters order into MICROS system.</li><li>
Communicates special instructions to the kitchen and expediters.</li><li>
Handles guests&rsquo; complaints and takes action to resolve problems.</li><li>
Accepts and relays guests messages, either manually, written or through voice mail system.</li><li>
Maintain and update Opera telephone Directory.</li><li>
Prepare any admin related tasks delegated by the line manager.</li><li>
Takes request for wake up calls and follows through to ensure guests receive their wake up call at the requested time.</li><li>
Greets guests with a cheerful and pleasant voice during the conversation.</li><li>
Responds to emergency situations calmly, effectively, according to hotel guidelines.</li><li>
Actively participate in sending and distributing all incoming and outgoing faxes and messages.</li><li>
Understand and know all SOPs for fire evacuation, your role and what is required in Emergency situation.</li><li>
Successful completion of the training / certification process.</li><li>
Develop and maintain positive and productive working relationships with other employees and departments. Support all co-workers and treat them with dignity and respect.</li><li>
Follow, comply and ensure that all guests are checked-in and out from the DTCM e-service portal and CID systems.</li><li>
Follow, comply and ensure that all service requests and incidents either requested by a guest and/or associates are logged into FCS/e-connect software in a timely manner.</li><li>
Perform any other works as and when assigned by the supervisor and/or management.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>At least 1+ years experience working at the reception or as a telephone operator in a 4* property with 250+ inventory.</li><li>
1 year experience Front Office computer literacy</li><li>
Excellent communications skills with Proficiency in speaking and writing English.</li><li>
Team player with excellent planning, organizing skills and excellent problem-solving skills.</li><li>
Able to work flexible working hours with rotating shifts.</li><li>
Pleasant personality and good grooming.</li></ul></div>

Telephone Operator

Marriott International

<div>Additional Information 
Job Number25146710 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Maha a Luxury Collection Desert Resort &amp; Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION PURPOSE 
 
Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. 
Takes and distributes messages for guests, provides information on guest services, and answers inquiries about public hotel events. Provides a paging service for hotel guests and employees. Process guest wake-up calls. 
DUTIES AND RESPONSIBILITIES: 
<ul><li>Answers incoming calls.</li>
<li>Directs call to guest rooms, staff, or departments through the switchboard or PBX system.</li>
<li>Places outgoing calls.</li>
<li>Receives messages and deliver the same in timely and efficient manner.</li>
<li>Logs all service requests, defects, incidents in GXP</li>
<li>Provides information about hotel services to guests.</li>
<li>Understand the telephone operator board or PBX switchboard operations.</li>
<li>Knows what action to take when an emergency call is required.</li>
<li>Monitors automated systems including CCTV when engineering and maintenance department is closed.</li>
<li>Ensure room service orders are taken efficiently and accurately to be delivered as requested on time.</li>
<li>Assists in reporting telephone equipment or service complaints and problems.</li>
<li>Trains or assists with training new telephone operators in performance of job duties.</li>
<li>To be fully aware of and adhere of health and safety, fire and bomb threat procedures.</li>
<li>Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.</li>
<li>Must be polite and courteous while answering the phone.</li>
<li>Keep records of calls placed and received by all departments and recording the call charges.</li>
<li>Update all necessary information on the PMS /Opera.</li>
<li>Upload all registered guests in house in CID (Criminal Investigation Department) system.</li>
</ul>MINIMUM KNOWLEDGE/EXPERIENCE/TRAINING/QUALIFICATIONS 
 
Qualifications: High school diploma or higher 
 
Specialized Knowledge: Hotel Property Management System (Opera)/ Starguest and MS 
 Office 
 
Experience: At least 2 years working experience in a position 
 relevant to the Front Office procedures from 5* hotels 
 and resorts. Experience in working in remote locations is 
 a strong asset. 
 
Individual Experience: The candidates should have one or more of the following 
 abilities/experiences/traits. 
 1. Fluency in English plus one additional language. 
 2. Energetic and takes initiative. Is pro-active and persistent in
Pursuing and completing tasks. Strives to exceed expectations and goals. 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

At Your Service (Arabic Speaking)

Mirage

<div>
 
 
 Job Title: Senior Associate
 
 
 
 
 Line of Reporting: Director or Assistant Director
 
 
 
 
 
 
 
 Role Definition
 
 
 
 A Senior Associate leads and mentors a design group and is responsible for the management of large-scale projects from bidding to delivery. Reporting directly to the Design Director or Associate Director, this team member contributes to the development of the company by supporting Associate Directors and Directors in the progressive evolution of MLD design philosophy, research activities and technical development.
 
 
 Responsible for running a large project or multiple smaller project teams. Largely client facing role and responsible for overall quality and culture of the team.
 
 
 
 
 
 
 Duties and Responsibilities
 
 
 <ul>
 <li>
 All duties and responsibilities of Associate
 </li>
 <li>
 Support Directors with operational responsibilities
 </li>
 <li>
 Contribute to preparation of bids
 </li>
 <li>
 Responsible for key design input at early design phases and for design leadership during the course of the project
 </li>
 <li>
 Contribute, from the onset of a project to the design of innovative and progressive design solutions that reconcile MLD and
 </li>
 <li>
 client&rsquo;s goals and priorities while fostering opportunities for design excellence.
 </li>
 <li>
 Make appropriate value judgments with respect to corrective work that supports the design concept and performance goals of the project
 </li>
 <li>
 To perform and/ or direct material and building systems research and participate in the coordination and preparation of project specifications
 </li>
 <li>
 Set an example of leadership among team leaders
 </li>
 <li>
 Participate in marketing and business development
 </li>
 </ul>
 
 
 
 
 
 Qualities and skills required
 
 
 <ul>
 <li>
 Ability to fulfill all the above duties and responsibilities
 </li>
 <li>
 Outstanding architectural design and/or delivery skills
 </li>
 <li>
 Extensive project experience
 </li>
 <li>
 Outstanding leadership and team management skills
 </li>
 <li>
 Outstanding communication skills
 </li>
 <li>
 Ability to make critical decisions
 </li>
 <li>
 Alignment to company objectives
 </li>
 <li>
 Cordial relationships with clients and stakeholders
 </li>
 <li>
 Full understanding of MLD commercial management of projects and ability to transmit the same to others
 </li>
 <li>
 Full understanding of risk management and ability to transmit the same to others
 </li>
 <li>
 Commitment to innovation and design excellence
 </li>
 <li>
 Good presentation skills
 </li>
 <li>
 Full knowledge of MLD standards, policies, codes and procedures and ability to transmit the same to others
 </li>
 <li>
 Full knowledge of Statutory Authorities requirements, knowledge of codes, regulations and submission requirements
 </li>
 <li>
 Ability and intent to mentor and provide support to junior staff members and help spread knowledge across the wider architectural community
 </li>
 <li>
 Self-learning and self-motivated individual
 </li>
 <li>
 Excellent command of English (written and spoken). Knowledge of other languages is an added value
 </li>
 </ul>
 
 
 
 
 
 Qualifications required
 
 
 <ul>
 <li>
 Completion of five or six-year architectural degree program.
 </li>
 <li>
 B.Arch or B.Sc in Architecture
 </li>
 <li>
 Minimum 15 years post graduate experience
 </li>
 <li>
 UAE Society of Engineers membership
 </li>
 <li>
 International Accreditation (RIBA, AIA or equivalent)
 </li>
 <li>
 Sustainability Certification (LEED, PQP or equivalent)
 </li>
 </ul>
 
 
 
 
 Only shortlisted candidates will be contacted.
 
</div>

Senior Associate (Architecture)

House of Anita Dongre Limited

<div>
 
 Greetings for the day!
 
 
 
 
 
 We are hiring for the position of Sales Associate at House of Anita Dongre at our Dubai Store.
 
 
 
 
 
 Job Title: Sales Associate
 
 
 Brand: Anita Dongre
 
 
 Location: Dubai Mall &amp; Mirdif City Centre, Dubai, UAE
 
 
 
 
 
 
 Job Summary
 
 : The Sales Associate will be responsible for outfitting and accessorizing customers and suggestive selling as per the occasion and event. Will be more involved in off the rack selling.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ol>
 <li>
 Develop and provide consultancy to customers for sales.
 </li>
 <li>
 Coordinate and help customers in the classification of outfits as per the event/occasion.
 </li>
 <li>
 Assisting them during trials.
 </li>
 <li>
 Involvement in visual merchandising of the store.
 </li>
 <li>
 Achieve individual/ store sales targets.
 </li>
 <li>
 Adherence to policies, systems and procedures.
 </li>
 <li>
 Maximizing sales and profitability through excellent customer service.
 </li>
 </ol>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Experience: 1- 4 years, Preferably from Premium / Luxury Fashion or Lifestyle brand
 </li>
 <li>
 Education: Any Graduate
 </li>
 <li>
 Should be well-versed with English and Arabic language, excellent written and verbal communication skills.
 </li>
 <li>
 Knowledge of fashion trends, color schemes, fabrics, and designer labels.
 </li>
 <li>
 Understanding of different face and body shapes.
 </li>
 <li>
 Effective communication skills to work with clients.
 </li>
 <li>
 Creativity and innovation.
 </li>
 <li>
 Eye for detail.
 </li>
 <li>
 Well organized.
 </li>
 <li>
 Ability to work under tight deadlines.
 </li>
 <li>
 Ability to influence the decisions of customers.
 </li>
 <li>
 Female Candidates Preferred
 </li>
 </ul>
 
 
 
 
 Interested candidates can share their profiles on simran.gokhale@houseofanitadongre.com.
 
</div>

Sales Associate

Explore 216+ Cid associate in Dubai this September. Find roles across top companies and apply now to boost your career.

216 cid associate jobs IN Dubai

CID Associate

CID Associate

Irrigation Engineer

Telephone Operator

At Your Service (Arabic Speaking)

Senior Associate (Architecture)

Sales Associate