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customer success manager

client account manager

Viola Communications

<div>
 
 Viola Communications is looking for an experienced Account Manager whose core responsibility is to establish strong and lasting relationships with clients, understanding their unique business needs, and aligning our products or services accordingly. The role involves driving customer satisfaction, retention, and revenue growth, collaborating with various teams to deliver exceptional customer experiences.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist Account Director in preparing Communication Plans for Client brands at the beginning of the year and revising them quarterly.
 </li>
 <li>
 Participate in executing client briefings including Receiving client brief or in case of verbal briefs, assist clients in writing comprehensive briefs, obtain clarifications from clients on briefs if required. Write Creative briefs for assigned jobs taking inputs from Strategic Planning and other divisions if required.
 </li>
 <li>
 Participate in briefing sessions for the Creative team and participate in internal discussions on the creative ideation.
 </li>
 <li>
 Present creative deliverables to clients for approval
 </li>
 <li>
 Participate actively in the production and recording process ensuring client&rsquo;s requirements are being met.
 </li>
 <li>
 Assist Account Director in all critical jobs and launches for execution and job coordination.
 </li>
 <li>
 Manage and support Senior/Account Executives on the day-to-day operational and administrative tasks to meet their KPIs.
 </li>
 <li>
 Quality-check all client deliverables as per briefs, guidelines, and budget; inform Account Director and take required corrective action if needed.
 </li>
 <li>
 Lead all reports: status, contact, financial, business with support from account executive and referral to Account Director within the agreed timeframe.
 </li>
 <li>
 Act as the lead custodian for the daily workflow and ensure all deliverables are met as per the agreed timeframe.
 </li>
 <li>
 Prepare a draft cost estimate for the job based on rate card, inputs from Production, and supplier quotes. Obtain approval from Account Director.
 </li>
 <li>
 Provide input to Account Director for preparing a reconciliation of financial situation.
 </li>
 <li>
 Work and contribute actively to a new pitch as a part of the team.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Skills:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
 </li>
 <li>
 Proven track record as an Account Manager or in a similar client-facing role, with a demonstrated ability to achieve sales targets and drive customer satisfaction.
 </li>
 <li>
 Proficiency in data analysis, using tools such as Microsoft Excel or CRM software to derive actionable insights from customer data.
 </li>
 <li>
 Adept at handling multiple tasks, prioritizing effectively, and meeting deadlines in a fast-paced environment.
 </li>
 <li>
 Team player with strong collaboration skills, capable of working cross-functionally to achieve common goals.
 </li>
 </ul>
 
 
 
 
 At Viola Communications, we pride ourselves on serving clients from diverse backgrounds and with a vast range of experiences. We are dedicated to fostering a team of exceptional individuals who bring unique perspectives created by their different life paths. With representation from over 20 nationalities across our business units, we are an Equal Opportunity Employer that values and cultivates cultural diversity among our employees. We recognize and appreciate the exceptional strengths and experiences that each person brings, and we believe that by embracing differences, we can inspire and generate remarkable ideas collectively. Our commitment to diversity and inclusion not only aligns with our moral compass but also reinforces Viola's strength as a whole.
 
 
 
 
 
 
 
 
 
 We appreciate all applications received. Please note that only shortlisted candidates will be contacted.
 
 
</div>

Account Manager

Virtucruit

<div>
 We are seeking a proactive and client-focused
 
 Account Manager
 
 to serve as the primary point of contact for key clients. The role involves managing the full lifecycle of client accounts, building strong relationships, overseeing project execution, and driving account growth. The ideal candidate has prior
 
 agency experience
 
 , excellent communication skills, and a proven ability to manage cross-functional teams to deliver high-quality campaigns on time and within budget.
 
 
 
 Key Responsibilities:
 
 
 
 
 Client Relationship Management
 
 
 
 <ul>
 <li>
 Serve as the primary contact for key clients, building long-term relationships through high levels of service and satisfaction.
 </li>
 <li>
 Assess client needs regularly, anticipate challenges, and proactively mitigate potential issues.
 </li>
 <li>
 Facilitate clear and consistent communication between clients and internal teams, ensuring timely updates on project progress and critical developments.
 
 
 
 </li>
 </ul>
 
 Strategic Planning
 
 
 
 <ul>
 <li>
 Develop strategic account plans aligned with client goals and growth objectives.
 </li>
 <li>
 Collaborate with internal creative, media, and production teams to craft integrated campaign strategies that meet KPIs.
 </li>
 <li>
 Suggest innovative ideas and improvements based on data insights and industry trends.
 
 
 
 </li>
 </ul>
 
 Team Supervision
 
 
 
 <ul>
 <li>
 Supervise account teams, ensuring alignment on project workflows, responsibilities, and deadlines.
 </li>
 <li>
 Promote collaboration across disciplines to deliver seamless campaign execution.
 
 
 
 </li>
 </ul>
 
 Project &amp; Operational Management
 
 
 
 <ul>
 <li>
 Manage complex projects from briefing to delivery, ensuring execution on time, within budget, and to high-quality standards.
 </li>
 <li>
 Maintain quality control across all deliverables, ensuring adherence to client expectations and brand guidelines.
 </li>
 <li>
 Coordinate internal teams and suppliers to ensure synchronized project execution.
 </li>
 <li>
 Handle and maintain project documentation for accessibility and accuracy.
 
 
 
 </li>
 </ul>
 
 Business Development &amp; Financial Management
 
 
 
 <ul>
 <li>
 Identify opportunities for account growth, upselling, and cross-selling additional services.
 </li>
 <li>
 Lead or contribute to pitches for new business using industry and client insights.
 </li>
 <li>
 Oversee account budgets and financial planning to ensure projects remain within financial parameters.
 
 
 
 </li>
 </ul>
 
 Reporting &amp; Analysis
 
 
 
 <ul>
 <li>
 Analyze campaign performance, generate actionable insights, and provide detailed reports to clients and internal teams.
 </li>
 <li>
 Conduct regular client review meetings to discuss outcomes, feedback, and future planning.
 
 
 
 </li>
 </ul>
 
 Professional Development &amp; Industry Engagement
 
 
 
 <ul>
 <li>
 Stay informed on industry trends, marketing innovations, and competitor activities to keep the agency ahead of the market.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills:
 
 
 
 <ul>
 <li>
 Bachelors degree in Marketing, Business Administration, Communications, or a related field.
 </li>
 <li>
 3-5+ years of experience in account management, client services, or related roles within a marketing communications agency.
 </li>
 <li>
 Proven ability to manage multiple client accounts and build strong client relationships.
 </li>
 <li>
 Experience coordinating cross-functional teams to deliver projects on time and within budget.
 </li>
 <li>
 Strong understanding of marketing strategies, trends, and best practices.
 </li>
 <li>
 Proficiency in analytics and reporting tools (e.g., Google Analytics, social media insights).
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong analytical, problem-solving, and critical thinking abilities.
 </li>
 <li>
 Exceptional organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment.
 </li>
 <li>
 Prior agency experience is a must.
 
 </li>
 </ul>
</div>

Carrier

<div><h2 class="jobSectionHeader">Why Carrier?</h2>
Carrier is the global leader in intelligent climate and energy solutions. As the inventor of modern air conditioning, Carrier continues to shape healthier, more sustainable, and more efficient environments. Our technologies serve residential, commercial, and industrial sectors worldwide.
At Carrier, innovation thrives through diversity, collaboration, and a shared commitment to excellence. Our people are the foundation of our success, working together to deliver industry-leading solutions to customers and communities. Join us as we build the future of smart, sustainable living.<h1 class="jobSectionHeader">
Role: Account Manager (30192526)</h1>
As an Account Manager, you will play a key role in driving sales performance, strengthening client and contractor relationships, and expanding Carrier&rsquo;s presence in the Abu Dhabi and Al Ain markets. You will be responsible for managing the full sales cycle&mdash;from lead generation to deal closure&mdash;while demonstrating strong technical knowledge of HVAC solutions, particularly air-cooled and water-cooled chillers.<h1 class="jobSectionHeader">
Role Responsibilities</h1><h2 class="jobSectionHeader">
Sales Growth &amp; Pipeline Management</h2><ul><li>
Meet or exceed individual sales targets by effectively managing a sales pipeline and closing deals.</li><li>
Develop new customer contacts to support business development activities and expand Carrier&rsquo;s client base.</li><li>
Schedule customer appointments, deliver initial technical/commercial presentations, and gather account requirements.</li><li>
Support the sales team during key negotiations to secure strategic opportunities.</li></ul><h2 class="jobSectionHeader">
Client &amp; Contractor Relationship Management</h2><ul><li>
Build and maintain strong relationships with clients, contractors, and consultants by understanding their needs and providing tailored HVAC solutions.</li><li>
Ensure consistent and professional follow-up with customers, addressing any issues or concerns promptly.</li></ul><h2 class="jobSectionHeader">
Product Expertise &amp; Negotiation Strength</h2><ul><li>
Maintain excellent product knowledge&mdash;especially in air-cooled and water-cooled chillers&mdash;to support effective solution selling and strong negotiation positioning.</li><li>
Communicate Carrier&rsquo;s technical and commercial value proposition clearly and confidently during customer engagements.</li></ul><h2 class="jobSectionHeader">
Market Analysis &amp; Development</h2><ul><li>
Conduct detailed analysis of the Abu Dhabi and Al Ain markets to identify new business opportunities and enhance market coverage.</li><li>
Monitor competitive activity and market trends to support strategic decision-making and positioning.</li></ul><h2 class="jobSectionHeader">
Collaboration &amp; Leadership Potential</h2><ul><li>
Demonstrate leadership qualities that reflect potential for future team management roles.</li><li>
Collaborate cross-functionally with internal teams to deliver exceptional customer satisfaction and business results.</li><li>
Maintain a self-motivated, goal-oriented approach to work, thriving both independently and as part of a team.</li></ul><h1 class="jobSectionHeader">
Minimum Requirements</h1><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Bachelor&rsquo;s degree in Mechanical Engineering or related discipline preferred.</li><li>
Additional certifications in sales or business development are a plus.</li></ul><h2 class="jobSectionHeader">
Knowledge</h2><ul><li>
Strong understanding of HVAC systems, particularly chillers.</li><li>
Solid knowledge of the Abu Dhabi and Al Ain market landscape.</li><li>
Proficiency with CRM and sales analytics tools.</li></ul><h2 class="jobSectionHeader">
Experience</h2><ul><li>
Proven experience in HVAC sales, account management, or business development.</li><li>
Track record of meeting sales targets and developing long-term client relationships.</li><li>
UAE Driving License required.</li><li>
Strong communication, negotiation, and presentation skills.</li></ul><h1 class="jobSectionHeader">
Key Competencies</h1><ul><li>
Customer-Centric Relationship Management</li><li>
Strong Communication &amp; Negotiation</li><li>
Market Analysis &amp; Business Development</li><li>
Technical Sales &amp; Solution Selling</li><li>
Leadership Potential</li><li>
Cross-Functional Collaboration</li></ul><h1 class="jobSectionHeader">
What We Offer</h1><ul><li>
Competitive compensation and performance-based rewards</li><li>
Collaborative and inclusive work environment</li><li>
Opportunities for career growth and future leadership roles</li><li>
Comprehensive wellness and support programs</li></ul><h1 class="jobSectionHeader">
Your Journey with Carrier</h1>
If selected, your recruitment journey will include:<ul><li>
Initial discussion with our Talent Acquisition team</li><li>
Technical &amp; behavioral interview with leadership</li><li>
Final evaluation and offer</li></ul><h1 class="jobSectionHeader">
Our Commitment to You</h1>
Carrier is dedicated to building a workplace where employees thrive, innovate, and make meaningful contributions. Our values&mdash;Respect, Integrity, Inclusion, Innovation, and Excellence&mdash;guide how we work, collaborate, and serve our customers.
Join Carrier and play a key role in shaping our success across the UAE market.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice</div>

Carrier Climate Solutions Transportation

<div>
 
 Why Carrier?
 
 
 
 Carrier is the global leader in intelligent climate and energy solutions. As the inventor of modern air conditioning, Carrier continues to shape healthier, more sustainable, and more efficient environments. Our technologies serve residential, commercial, and industrial sectors worldwide.
 
 
 At Carrier, innovation thrives through diversity, collaboration, and a shared commitment to excellence. Our people are the foundation of our success, working together to deliver industry-leading solutions to customers and communities. Join us as we build the future of smart, sustainable living.
 
 
 
 Role: Account Manager (30192526)
 
 
 
 As an Account Manager, you will play a key role in driving sales performance, strengthening client and contractor relationships, and expanding Carrier&rsquo;s presence in the Abu Dhabi and Al Ain markets. You will be responsible for managing the full sales cycle&mdash;from lead generation to deal closure&mdash;while demonstrating strong technical knowledge of HVAC solutions, particularly air-cooled and water-cooled chillers.
 
 
 
 Role Responsibilities
 
 
 
 
 Sales Growth &amp; Pipeline Management
 
 
 
 <ul>
 <li>
 Meet or exceed individual sales targets by effectively managing a sales pipeline and closing deals.
 </li>
 <li>
 Develop new customer contacts to support business development activities and expand Carrier&rsquo;s client base.
 </li>
 <li>
 Schedule customer appointments, deliver initial technical/commercial presentations, and gather account requirements.
 </li>
 <li>
 Support the sales team during key negotiations to secure strategic opportunities.
 
 
 </li>
 </ul>
 
 Client &amp; Contractor Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with clients, contractors, and consultants by understanding their needs and providing tailored HVAC solutions.
 </li>
 <li>
 Ensure consistent and professional follow-up with customers, addressing any issues or concerns promptly.
 
 
 </li>
 </ul>
 
 Product Expertise &amp; Negotiation Strength
 
 
 
 <ul>
 <li>
 Maintain excellent product knowledge&mdash;especially in air-cooled and water-cooled chillers&mdash;to support effective solution selling and strong negotiation positioning.
 </li>
 <li>
 Communicate Carrier&rsquo;s technical and commercial value proposition clearly and confidently during customer engagements.
 
 
 </li>
 </ul>
 
 Market Analysis &amp; Development
 
 
 
 <ul>
 <li>
 Conduct detailed analysis of the Abu Dhabi and Al Ain markets to identify new business opportunities and enhance market coverage.
 </li>
 <li>
 Monitor competitive activity and market trends to support strategic decision-making and positioning.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Leadership Potential
 
 
 
 <ul>
 <li>
 Demonstrate leadership qualities that reflect potential for future team management roles.
 </li>
 <li>
 Collaborate cross-functionally with internal teams to deliver exceptional customer satisfaction and business results.
 </li>
 <li>
 Maintain a self-motivated, goal-oriented approach to work, thriving both independently and as part of a team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical Engineering or related discipline preferred.
 </li>
 <li>
 Additional certifications in sales or business development are a plus.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Strong understanding of HVAC systems, particularly chillers.
 </li>
 <li>
 Solid knowledge of the Abu Dhabi and Al Ain market landscape.
 </li>
 <li>
 Proficiency with CRM and sales analytics tools.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Proven experience in HVAC sales, account management, or business development.
 </li>
 <li>
 Track record of meeting sales targets and developing long-term client relationships.
 </li>
 <li>
 UAE Driving License required.
 </li>
 <li>
 Strong communication, negotiation, and presentation skills.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Customer-Centric Relationship Management
 </li>
 <li>
 Strong Communication &amp; Negotiation
 </li>
 <li>
 Market Analysis &amp; Business Development
 </li>
 <li>
 Technical Sales &amp; Solution Selling
 </li>
 <li>
 Leadership Potential
 </li>
 <li>
 Cross-Functional Collaboration
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive compensation and performance-based rewards
 </li>
 <li>
 Collaborative and inclusive work environment
 </li>
 <li>
 Opportunities for career growth and future leadership roles
 </li>
 <li>
 Comprehensive wellness and support programs
 
 
 </li>
 </ul>
 
 Your Journey with Carrier
 
 
 
 
 If Selected, Your Recruitment Journey Will Include
 
 
 
 <ul>
 <li>
 Initial discussion with our Talent Acquisition team
 </li>
 <li>
 Technical &amp; behavioral interview with leadership
 </li>
 <li>
 Final evaluation and offer
 
 
 </li>
 </ul>
 
 Our Commitment to You
 
 
 
 Carrier is dedicated to building a workplace where employees thrive, innovate, and make meaningful contributions. Our values&mdash;Respect, Integrity, Inclusion, Innovation, and Excellence&mdash;guide how we work, collaborate, and serve our customers.
 
 
 Join Carrier and play a key role in shaping our success across the UAE market.
 
 
 
 
 Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
 
 
 
 
 
 Job Applicant's Privacy Notice
 
 
 
 Click on this link to read the Job Applicant's Privacy Notice
</div>

Terracotta medical services

Client Relationship &amp; Account Management<ul><li>Manage day-to-day interactions with key clients to maintain strong and long-lasting relationships.</li><li>Serve as the primary point of contact for key accounts, ensuring timely communication and efficient service delivery.</li><li>Understand client needs, business goals, and challenges to provide tailored solutions.</li><li>Build trust with clients by proactively addressing concerns and ensuring client satisfaction.</li><li>Maintain accurate records and documentation for all client requests.</li><li>Uphold high service standards through effective communication, strong organizational skills, and proactive follow-up.</li></ul>Qualifications and Skills<ul><li>Any Graduate with relevant work experience are preferred.</li><li>0&ndash;1 year of experience in corporate services, administration, or any client-facing role.</li><li>Basic knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Strong interpersonal and communication skills.</li><li>Ability to multitask, prioritize, and deliver results under minimal supervision.</li></ul>Job Type: Full-timePay: From AED4,500.00 per monthApplication Question(s):<ul><li>What is your salary expectation?</li><li>We are looking for immediate joiners . What is your notice period?</li></ul>Experience:<ul><li>Client Handling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>

Corporate Service Executive

Careem

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div>

About the team

You will get to be part of a dynamic and autonomous team from Careem veterans to new tigers who joined on a mission to build Careem Food all aligned on the same values of ownership, shooting to the moon and being of service to customers, partners, colleagues and captains.

What you'll do
<ul>
<li>Business Growth and Account Strategy: Drive proactive joint business planning to create value and continuous growth with top-tier brands and local accounts. Identify new opportunities to increase revenue, profitability, and market share, while regularly conducting business reviews to ensure performance alignment and strategic growth.</li>
<li>Partner Relationships: Build and maintain long-term relationships with restaurant partners, acting as the primary point of contact. Provide exceptional support, resolve operational issues, and optimize partner content to maximize performance.</li>
<li>Commercial Optimization: Renegotiate commission rates, manage contracts, and drive advertising sales. Create and manage promotions to boost order volume and enhance partner visibility &amp; increase partner value.</li>
<li>Data-Driven Decisions: Analyze account performance, make data-backed decisions, and maintain accurate sales records, follow-up activities, and performance reports.</li>
<li>Operational Excellence: Quickly resolve technical and operational issues to ensure partners remain live and optimized on the platform.</li>
</ul>
What you'll need
<ul>
<li>Bachelor&rsquo;s Degree in Business Administration or any other related field</li>
<li>Minimum of 1-2 years experience in Sales/Account Management</li>
</ul><ul><li>Excellent attention to detail, people skills and organization skills</li>
</ul><ul><li>Negotiation Skills</li>
<li>Ability to meet deadlines and be flexible in working</li>
<li>Strong Communication skills (Written and Verbal)</li>
<li>Excel Skills.</li>
<li>Residency in or relocation to Abu Dhabi is a must</li>
</ul>
What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

Account Manager I

Cellsave Arabia

We are seeking a motivated and results-driven Female Key Accounts Manager to join our team. The ideal candidate will manage and grow strategic client relationships, ensuring exceptional service, client satisfaction, and business growth.Key Responsibilities:<ul><li>Build and maintain strong relationships with hospitals, clinics, fertility centers, and other strategic partners.</li><li>Drive business growth through new and existing accounts while meeting revenue targets.</li><li>Coordinate with internal teams (lab, operations, marketing) to ensure smooth service delivery.</li><li>Monitor account performance, analyze trends, and provide actionable insights.</li><li>Identify opportunities for up-selling and cross-selling stem cell banking services.</li><li>Prepare reports and presentations for management on key accounts and business performance.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Life Sciences, Healthcare Management, or related field.</li><li>Must possess relevant experience in obstetrics and gynecology (OB/Gyne).</li><li>Proven experience in account management, sales, or client relationship management in healthcare, biotechnology, or related sectors.</li><li>Strong negotiation, communication, and presentation skills.</li><li>Knowledge of healthcare regulations and clinical processes is a plus.</li><li>Highly organized, proactive, and results-oriented.</li><li>Experience managing strategic or key accounts is preferred.</li><li>Immediate joiner preferred</li><li>Fluent in Arabic and English</li><li>Minimum 4-5 years of experience in account management or sales (healthcare/biotech preferred)</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Healthcare/Biotech/OB-Gyne: 4 years (Required)</li></ul>

Female Key Accounts Manager (for Abu Dhabi and Al Ain)

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Account Manager I

Female Key Accounts Manager (for Abu Dhabi and Al Ain)