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client advisor

The Closet General Trading LLC

Job Title: Client Advisor 
Location: Town Centre Jumierah Dubai
Industry: Retail / Luxury Fashion
Employment Type: Full-Time
 
 Job Summary: 
We are currently looking for a dedicated and dynamic Client Advisor to join our team. The ideal candidate will be responsible for delivering exceptional customer service, building lasting client relationships, and ensuring seamless client experience.
 
 Key Responsibilities: 
 Greet and assist clients with a warm, professional, and personalized approach
 Understand client needs and recommend appropriate products or services
 Build and maintain strong, long-term relationships with clients
 Follow up with clients to ensure satisfaction and encourage repeat business
 Maintain a deep knowledge of the company s offerings, services, and promotions
 Achieve individual and team sales targets
 Handle client complaints and resolve issues efficiently
 Collaborate with internal teams to ensure client satisfaction
 
 Qualifications &amp; Requirements: 
 Fluency in Arabic is mandatory
 Good command of English is also required.
 Syrian and Lebanese nationalities are preferred
 Proven experience in a customer-facing or sales role
 Excellent communication and interpersonal skills
 Presentable, professional, and customer-focused attitude
 Ability to multitask and work in a fast-paced environment
 Team player with a positive, proactive mindset
 High level of integrity and confidentiality

Client Advisor

CELINE

<div>
 CELINE, founded in 1945 by C&eacute;line Vipiana, is an iconic French Leather-Goods, Fashion &amp; Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
 
 
 
 Location
 
 :
 
 Saadiyat Grove Mall, Abu Dhabi.
 
 
 
 
 YOUR WORK ENVIRONMENT
 
 
 
 As a Client Advisor at CELINE, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison. Collaborating with your team, you will contribute to upholding CELINE&rsquo;s prestigious brand image in every interaction.
 
 
 
 Job Responsibilities
 
 
 
 
 YOUR IMPACT
 
 
 
 
 Business Development
 
 
 
 <ul>
 <li>
 Contribute to the store&rsquo;s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge.
 </li>
 <li>
 Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with CELINE. Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of CELINE&rsquo;s offerings.
 
 
 </li>
 </ul>
 
 Team and People
 
 
 
 <ul>
 <li>
 Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
 </li>
 <li>
 Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
 
 
 </li>
 </ul>
 
 Client Development
 
 
 
 <ul>
 <li>
 Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey with CELINE is memorable.
 </li>
 <li>
 Build and nurture lasting relationships with clients through personalized clienteling, cultivating loyalty and long-term connections. Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
 
 
 </li>
 </ul>
 
 Operations Excellence
 
 
 
 <ul>
 <li>
 Uphold CELINE&rsquo;s standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
 </li>
 <li>
 Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
 
 
 </li>
 </ul>
 
 Image &amp; Brand
 
 
 
 <ul>
 <li>
 Serve as a CELINE ambassador, embodying the Maison&rsquo;s values and excellence in every client interaction.
 </li>
 <li>
 Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
 </li>
 <li>
 Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of CELINE.
 
 
 </li>
 </ul>
 
 Profile
 
 
 
 KEY FOR SUCCESS  Experience:  You bring at least 1 year of professional experience in sales, within the fashion or luxury industry. Competencies:   Passion for luxury fashion and a deep understanding of CELINE's products, heritage, and brand identity. Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships. A passion for challenges and a collective drive to achieve set objectives. Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at CELINE. Adaptability and flexibility to meet the demands of a dynamic retail environment. Strong ethical compass and commitment to compliance and corporate social responsibility. Languages:  English, proficiency of other language(s) will be an advantage.
 
 
 
 Additional Information
 
 
 
 
 OUR COMMITMENT
 
 
 
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
 
 
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 
 
 CELINE recruits and recognizes all types of talents and singularities.
</div>

Loewe

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
Location : Saadiyat Grove Mall, Abu Dhabi.
As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Your role will be:
<ul><li>Achieve individual and store objectives.
</li><li>Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
</li><li>Engage with all clients and develop long lasting relationships.
</li><li>Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
</li><li>Master and transmit our brand history and heritage.
</li><li>Highlight our product categories through your product knowledge and storytelling.
</li><li>Develop and grow your client book, updating client information on the relevant company tools.
</li><li>Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
</li><li>Actively participate in visual merchandising in accordance with LOEWE&rsquo;s visual standards.
</li><li>Maintain products in an efficient, clean, secure, and organized manner, front and back of house.
</li><li>Support with inventory management and ad hoc back of house tasks.
</li><li>Follow the company&rsquo;s policies and procedures including LOEWE&rsquo;s standards in terms of grooming and behaviour.
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3>What is important for the role:
<ul><li>Proven experience in achieving individual goals and contributing to team results.
</li><li>Experience within a similar customer centric role.
</li><li>Deep interest in Fashion, Art, and Culture.
</li><li>Be naturally inclusive and open minded.
</li><li>Confident, service orientated, adaptable and empathetic in style and approach.
</li><li>Effective communication skills with the sensitivities to build and maintain a client portfolio.
</li><li>Results driven with a commercial mindset without compromising on the Team Player attitude.
</li><li>Fluent in English and Arabic
</li></ul></div><div><h3 class="jobSectionHeader">Additional information
</h3>About LOEWE
Created in Spain in 1846, LOEWE approaches 180 years as one of the world&rsquo;s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand&rsquo;s belief in the importance of craft in today&rsquo;s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.
At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">LOEWE
 
MAISON
 
</h2><div>Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison&rsquo;s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
 
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts &amp; Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection &ndash; and the House is committed to supporting the artists and creators informing its work.
 
Today, Loewe&rsquo;s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe&rsquo;s ideals and vision.
 
Radical and ever-evolving: here&rsquo;s to another 200 years of Loewe history
 
Since 2013, Jonathan Anderson, Loewe&rsquo;s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
 
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women&rsquo;s and Men&rsquo;s collections, Loewe has been further elevated as an influential and global cultural force.
 
At the intersection of fashion, craft and culture, Loewe&rsquo;s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension &ndash; involving fine arts, film, dance, etc. &ndash;, Loewe has become a vibrant force for creativity and innovation, ensuring the brand&rsquo;s durability for another 200 years&hellip; and more.</div></div></div></div></div></div></div>

Fendi

<div>
 
 As a FENDI Ambassador in our Store you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals.
 
 
 
 
 
 
 Location
 
 :
 
 Saadiyat Grove Mall, Abu Dhabi.
 
 
 
 
 
 
 
 
 
 
 Main Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead individual sales and achieve performance targets and KPIs
 </li>
 <li>
 Engage in upselling, cross selling and multiple selling for all product categories
 </li>
 <li>
 Grant an outstanding service to the clients in compliance with the company guidelines
 </li>
 <li>
 Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
 </li>
 <li>
 Manage customer service quality, to meet customer expectations by offering professionalism and human touch
 </li>
 <li>
 Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
 </li>
 <li>
 Support the store operations activities.
 </li>
 </ul>
 
 
 
 
 
 Profile
 
 
 
 
 
 <ul>
 <li>
 2+ years&rsquo; experience in Fashion/Luxury sales
 </li>
 <li>
 Bachelor&rsquo;s Degree or equivalent is preferred
 </li>
 <li>
 Passion for retail and fashion trends
 </li>
 <li>
 Excellent communication skills, self-reliant, friendly and patient
 </li>
 <li>
 Organization, professionalism, self-confidence
 </li>
 <li>
 Fluent English, additional languages will be a plus.
 </li>
 </ul>
 
 
 
</div>

Technogym

We are looking for an energetic and results-oriented ARABIC / HINDI /RUSSIAN SPEAKING- Online client advisor , who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience.
In this role, you will play a crucial part in selling Technogym products and services, providing a premium customer experience, understanding the customer s needs and offering the best solution for their desires.
You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating a strong interaction (via call/email/ chat)

Online Client Advisor

Christie’s International Real Estate

Private Client Advisor Dubai
 Full-time / On-site
 
 <div>
 The Role <div> We are looking for agents of all backgrounds with a successful track record to join the region s leading authority in luxury real estate, and the sole affiliate of the global Christie s International Real Estate Network in the Middle East. Become part of a network with a truly international exposure across 50+ countries, and a 250-years heritage affiliated with the Christie s auction house. </div>
 </div>
 <div>
 Responsabilities <div> Achieve sales targets/KPIs set by the Managing Partners Sell, for a fee, real estate owned by others Present purchase offers to sellers for consideration Advise sellers on how to make their properties more appealing to potential buyers Contact property owners and advertise services to solicit property sales listings Arrange for title searches to determine whether clients have clear property titles Obtain agreements from property owners to place properties for sale Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales Interview buyers to determine what kinds of properties they are seeking Coordinate appointments to show homes to prospective buyers Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting Advise clients on market conditions, prices, mortgages and legal requirements Answer clients questions regarding construction work, financing, maintenance, repairs and appraisals Prepare documents such as the listing form, Form A, passport copy, title deed, marketing addendum, price check and submit to the Sales Administrator Ensure due diligence of above listing documents to comply with Dubai s Land Department and Real Estate Regulatory Agency (RERA) standards Coordinate property closings, overseeing signing of documents and disbursement of funds Monitor fulfilment of purchase contract terms to ensure that they are handled in a timely manner Generate lists of properties for sale, their locations, descriptions, and available financing options Compare a property with similar properties that have recently sold to determine its competitive market price Promote sales of properties through advertisements, open houses and participation in multiple listing services Maintain knowledge of UAE real estate law, local economies, types of available mortgages, and financing options Review property listings, trade journals, and relevant literature, and attend conventions, seminars and staff and association meetings to remain knowledgeable about real estate markets Represent the company in a professional manner at all times Assist the management team with other various tasks as required </div>
 </div>
 <div>
 Requirements <div> Minimum 1 year real estate experience in the UAE as a broker Driving license </div>
 </div>
 <div>
 Benefits <div> Unparalleled UHNWI access via our international real estate affiliate network and Christie s auction house Industry-leading commission structure Regular training and professional development opportunities Unmatched brand recognition Comprehensive marketing and lead generation support Commissions available via referrals from our global affiliates and Christie s auction house</div></div>

Private Client Advisor

Hermès

<div>
 
 Main Responsibilities
 
 
 
 
 Sales and Service:
 
 
 
 <ul>
 <li>
 To welcome the client warmly with a smile, making eye contact, and acknowledge him/her as soon as he/she has entered the store.
 </li>
 <li>
 To engage with the client with sincerity.
 </li>
 <li>
 To make the client feel comfortable by creating a bond through conversation.
 </li>
 <li>
 To present the relevant product features and benefits, based on the client needs identified during the conversation. Always take the time to share the stories behind each product.
 
 
 </li>
 </ul>
 
 Customer Relationship Management:
 
 
 
 <ul>
 <li>
 Call on current &amp; potential clients to establish &amp; maintain client relationship and to inform about new products &amp; services.
 </li>
 <li>
 Invite the customer to share his/her details to continue to establish &amp; maintain client relationship and to inform about new products &amp; services.
 
 
 </li>
 </ul>
 
 Administrative and Visual Merchandising:
 
 
 
 To oversee, under the Store Manager/ Floor Manager's supervision, that:
 
 
 <ul>
 <li>
 The store is always merchandised correctly, and that the products are returned to their place after having been shown to a customer.
 </li>
 <li>
 The departments are always well stocked.
 </li>
 <li>
 The products are well stored or folded in order to prevent any damage.
 
 
 </li>
 </ul>
 
 Operations:
 
 
 
 <ul>
 <li>
 To partake in management tasks associated with sales.
 </li>
 <li>
 Adhere to the administrative procedures concerning exchanges, returns and repairs.
 </li>
 <li>
 Be accountable and responsible for ad hoc mission entrusted by the store management.
 </li>
 <li>
 To share clients feedback on products.
 </li>
 <li>
 To propose ideas for improving the daily running of the store and the service deliver.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven track record in a sales position in luxury retail.
 </li>
 <li>
 Empathy &amp; sincerity when serving customers.
 </li>
 <li>
 Professionalism in services provided to the customer.
 </li>
 <li>
 Individual contribution to the turnover in the sector.
 </li>
 <li>
 Positive attitude within the sales team.
 </li>
 <li>
 Familiarity with the products.
 </li>
 <li>
 Punctuality, flexibility, reactivity.
 
 
 </li>
 </ul>
 "Cr&eacute;ateur, artisan et marchand d&rsquo;objets de haute qualit&eacute;, Herm&egrave;s est, depuis 1837, une maison fran&ccedil;aise, familiale et ind&eacute;pendante qui emploie pr&egrave;s de 25 185 collaborateurs dans le monde. Anim&eacute; par un esprit d&rsquo;entreprendre continu et une exigence constante, Herm&egrave;s cultive la libert&eacute; et l&rsquo;autonomie de chacun gr&acirc;ce &agrave; un management responsable. L&rsquo;entreprise perp&eacute;tue la transmission de savoir-faire d&rsquo;exception par un ancrage territorial fort dans le respect des hommes et de la nature &ndash; source de mati&egrave;res d&rsquo;exception. Seize m&eacute;tiers artisanaux irriguent la cr&eacute;ativit&eacute; de la maison dont les collections rayonnent dans pr&egrave;s 300 magasins dans le monde."
</div>

Client Advisor - Dubai Mall

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Client Advisor - Dubai Mall