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client operations associate

Copper.co

<div>
 Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services.
 
 
 Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology &ndash; the gold standard in secure custody. Copper&rsquo;s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody.
 
 
 Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital.
 
 
 In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.
 
 
 
 Department environment
 
 
 
 The Client Operations team provides 24/7 support for our full contingent of global clients. As such, the team works on a shift pattern where you will be required to work 5 out of 7 days in a rotation (including weekends). Copper operates a 24/7 model to reflect the continuous nature of the markets and industry we serve. This approach not only ensures exceptional client service but also supports the operational demands of a global, always-on financial ecosystem.
 
 
 
 Role purpose
 
 
 
 As a Client Operations Associate in our Operations Team, you will play a crucial role in ensuring the success and satisfaction of our valued institutional clients and internal stakeholders. You will serve as the first line of defence for technical inquiries, support, troubleshooting issues, providing an exceptional client experience through expert guidance.
 
 
 
 Key Responsibilities Of The Role
 
 
 
 <ul>
 <li>
 Provide technical support to institutional clients, addressing their queries, troubleshooting issues, and ensuring a smooth experience.
 </li>
 <li>
 Take ownership and accountability of all incoming queries and managing client expectations under time pressures.
 </li>
 <li>
 Work closely with clients to understand their technical requirements.
 </li>
 <li>
 Collaborate with internal stakeholders across the firm to effectively resolve client queries.
 </li>
 <li>
 Gather client feedback and insights, relaying this information to our product development teams.
 </li>
 <li>
 Stay up to date with industry trends and the latest market developments, ensuring you are well-equipped to address client inquiries and provide expert guidance.
 </li>
 <li>
 Representing the values of Copper with the firms best interests, whilst ensuring what we do is for the benefit of the client, always acting with integrity.
 
 
 </li>
 </ul>
 
 Your Experience, Skills And Knowledge
 
 
 
 <ul>
 <li>
 Proven experience in a technical account management role, ideally within the cryptocurrency or financial services industry.
 </li>
 <li>
 Understanding of cryptocurrency technology, blockchain, and digital assets.
 </li>
 <li>
 Exceptional communication and interpersonal skills, with the ability to build rapport with clients.
 </li>
 <li>
 Problem-solving mindset and the ability to troubleshoot technical issues effectively.
 </li>
 <li>
 Detail-oriented and organised, with excellent project management skills.
 </li>
 <li>
 Self-motivated and capable of working independently as well as collaboratively within a team.
 
 
 </li>
 </ul>
 
 Why Copper?
 
 
 
 At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.
 
 
 Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results&mdash;you&rsquo;ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.
 
 
 Hybrid working model &ndash; we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.
 
 
 Diversity and inclusion matter to us &ndash; they&rsquo;re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you&rsquo;ll have a network that supports you from day one. Everyone voice matters.
 
 
 If you&rsquo;re looking to ramp up your career, or keen to do something new in your field, with us, you&rsquo;ll keep moving forward.
 
 
 Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper&rsquo;s the place.
 
 
 
 The interview process at Copper
 
 
 
 Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:
 
 
 <ul>
 <li>
 Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
 </li>
 <li>
 Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
 </li>
 <li>
 In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.
 
 
 </li>
 </ul>
 Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.
 
 
 
 Benefits
 
 
 
 In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UAE benefits are highlighted below:
 
 
 <ul>
 <li>
 Paid Time Off - 25days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service.
 </li>
 <li>
 Private Medical Insurance
 </li>
 <li>
 24/7 Employee Assistance Programme (EAP)
 
 
 </li>
 </ul>
 If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.
 
 
 
 Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability.
 
 
 If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
 
</div>

Client Operations Associate

VORTEXEN DYNAMICS INDUSTRIAL SOLUTIONS - SOLE PROPRIETORSHIP L.L.C.

Key Responsibilities<ul><li>Support the sales team in day-to-day operations and client management</li><li>Prepare quotations, proposals, and sales documentation</li><li>Maintain and update customer database and sales records</li><li>Coordinate with internal teams (operations, logistics, and technical) to ensure smooth order processing</li><li>Follow up with clients for orders, delivery schedules, and after-sales support</li><li>Assist in preparing sales reports and performance tracking</li></ul>Requirements<ul><li>Mandatory: Experience in Fire &amp; Safety, Industrial Safety, or Consumable Products</li><li>Prior experience in sales administration, sales support, or associate role</li><li>Strong organizational, communication, and multitasking skills</li><li>Proficient in MS Office and CRM systems</li><li>Immediate joiners / short notice preferred</li></ul>What We Offer<ul><li>Competitive salary + performance incentives</li><li>Career growth within an expanding organization</li><li>Professional and supportive work environment</li></ul>Interested candidates can apply by sending their CV to: hr@vortexen.com Candidates currently in the UAE only.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Sales Associate / Sales Admin – Fire & Safety / Industrial Consumables

Headway Holiding Group SPC LLC

Business Development Manager | Business Development Executive | Business Development Associate<ul><li>Generate qualified leads for AMC contracts and Fit-Out projects through various tools and techniques.</li><li>Use lead-generation tools CRM, databases, online platforms,LinkedIn, social media, referrals, and online platforms to source new prospects.</li><li>Conduct market research to identify new business opportunities in commercial, residential, hospitality, and industrial sectors.</li><li>Maintain and grow a robust sales pipeline.</li><li>Achieve monthly and quarterly lead conversion targets.</li><li>Drive revenue growth through continuous business development efforts.</li><li>Prepare and deliver professional presentations and proposals to clients.</li><li>Build and maintain customer relationships to secure repeated business.</li><li>Coordinate with internal teams to ensure smooth handover of c&#8203;onfirmed projects.</li><li>Provide weekly and monthly reports on lead activity, conversion, and revenue performance.</li><li>Develop and maintain relationships with B2B corporate, developers, consultants and B2C individual property owners clients.</li><li>Schedule client meetings to understand project scope, budget, and service requirements.</li><li>Present company profiles, capabilities, and tailored solutions for Fit-Out and FM contracts.</li><li>Prepare and submit proposals, quotations, and bids in coordination with technical and estimation teams.</li><li>Maintain regular follow-up with ongoing Fit-Out and FM clients to ensure satisfaction and identify new opportunities.</li><li>Monitor project progress, client feedback, and payment milestones.</li><li>Support the renewal and extension of existing AMC or FM contracts.</li><li>Act as a point of contact between clients and internal departments for project coordination.</li><li>Contribute to the company&rsquo;s overall business development strategy by identifying untapped markets or service gaps.</li><li>Represent the company at industry events, exhibitions, and networking functions.</li><li>Work closely with management to plan promotional activities and client outreach campaigns.</li><li>Maintain accurate client information, leads, and activity reports in CRM or designated systems.</li><li>Submit regular progress reports, including pipeline status, new client additions, and forecasted revenue.</li><li>Coordinate internally with design, estimation, and operations teams for smooth handover after deal closure.</li></ul>Job requirements:<ul><li>Self-motivated, goal-oriented, and able to work independently.</li><li>Bachelor&rsquo;s Degree in Engineering, or related field.</li><li>Minimum 1&ndash;3 years of UAE experience in Fit-Out or Facility Management business development.</li><li>Proven experience in Business Development / Sales in Fit-Out, Interior Design, or Facility Management industries.</li><li>Strong understanding of AMC contracts, FM operations, and interior project workflows.</li><li>Proficiency with lead generation tools LinkedIn Sales Navigator, CRM, Google search, company databases, etc.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Strong relationship management and client engagement abilities</li></ul>Benefits:<ul><li>Competitive base salary + commission + performance incentives+ Bonus yearly.</li><li>Additional benefits as per company policy.</li></ul>Job Type: Full-timeJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>MEP/FM AMC: 3 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Business Development Officer

The Sales Associate will support Vortexen&rsquo;s Fire &amp; Safety Division by generating enquiries, preparing quotations, coordinating with suppliers, following up with clients, and supporting the sales team in closing opportunities. This position requires strong communication skills, product knowledge, and the ability to handle technical fire &amp; safety requirements across Oil &amp; Gas, Civil, Marine, and Industrial sectors.Key Responsibilities1. Sales &amp; Client Engagement<ul><li>Actively engage with clients to promote Fire &amp; Safety products and services, including extinguishers, hydrants, alarms, VESDA, suppression systems, PPE, and AMC services.</li><li>Follow up on leads, enquiries, and quotations until closure.</li><li>Maintain strong communication with existing and new customers to build long-term relationships.</li><li>Support the field sales engineer with client meetings, documentation, and technical discussions.</li><li>Help clients understand certifications, compliance, and product standards (Civil Defence, NFPA, EN, ESMA, ADNOC requirements).</li></ul>2. Quotation &amp; Documentation Support<ul><li>Prepare quotations, commercial offers, proposals, and client documents.</li><li>Update and maintain records in Zoho CRM (leads, contacts, deals, follow-ups).</li><li>Coordinate with operations to prepare AMC, service reports, and project updates.</li></ul>3. Supplier Coordination<ul><li>Send RFQs to suppliers for fire safety products and specialized items.</li><li>Follow up for pricing, stock availability, TDS, certifications, and delivery timelines.</li><li>Prepare price comparison sheets and assist in finalizing supplier selections.</li></ul>4. Delivery &amp; Project Coordination<ul><li>Follow up on purchase orders, delivery schedules, and logistics.</li><li>Coordinate service technicians for refilling, servicing, installation, or AMC work.</li><li>Ensure correct product delivery, proper documentation, and client sign-off.</li></ul>5. Reporting &amp; Administration<ul><li>Prepare daily, weekly, and monthly sales reports.</li><li>Maintain organized documentation for quotations, POs, invoicing, and delivery notes.</li><li>Assist in tender submissions and compliance documents as required.</li></ul>Required QualificationsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree or diploma in Business, Engineering, Fire &amp; Safety, or related field.</li><li>1&ndash;3 years experience in sales or sales coordination (Fire &amp; Safety industry preferred).</li><li>Experience in UAE market (Oil &amp; Gas, Civil Defense approvals, EPC clients) is an advantage.</li></ul>Skills<ul><li>Strong communication and follow-up skills.</li><li>Knowledge of Fire &amp; Safety products (extinguishers, alarms, hydrants, suppression) preferred.</li><li>Familiarity with UAE standards &amp; compliance is an advantage.</li><li>Proficiency in MS Office and Zoho CRM (or similar systems).</li><li>Ability to work under pressure and meet deadlines.</li></ul>Key Competencies<ul><li>Professional communication and presentation.</li><li>Strong customer service attitude.</li><li>Accuracy in documentation and quotation preparation.</li><li>Organized, disciplined, and proactive.</li><li>Ability to learn technical product details quickly</li></ul>Job Type: Full-time

Sales Associate

PLUS UAE

Kaplan

<div>Associate Director - Business Development 
Location: Abu Dhabi
Working pattern: Full Time
Contract Type: Permanent
Number of roles: 1
Salary: 30,000 - 35,000 AED per month 
We are looking for an Associate Director for Business Development to join our team. 
As a highly driven and results-oriented Associate Director, Business Development at Kaplan Professional Middle East, you will be a critical sales leader responsible for significantly growing our B2B footprint in the UAE and the wider MENA region. Your primary focus will be on the strategic acquisition of new clients and the expansion of existing accounts for Kaplan's full suite of professional development, training solutions, and services. 
 
This is an excellent opportunity for a driven sales leader who is looking to expand their skills and build their career with an industry leader. 
A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/yc2avx2k. 
What you&rsquo;ll bring to the role<ul><li>
Extensive experience of progressive Business Development experience, with a minimum of relevant experience specifically in a B2B sales/BD role within the Learning and Development (LD) or Corporate Training industry in the GCC.</li><li>
Proven track record of achieving and exceeding substantial sales quotas by selling a diversified portfolio of professional training solutions (e.g., finance, leadership, digital, qualifications).</li><li>
Demonstrated success in leveraging a pre-existing strong network of contacts to secure large-scale B2B contracts in the MENA region.</li><li>
Fluency in both Arabic and English (a must), with exceptional verbal and written communication skills.</li><li>
Bachelor&rsquo;s degree in Business, Marketing, or a related field; a Master&rsquo;s degree is preferred.</li><li>
Strong project management abilities and a data-driven mindset.</li><li>
Strategic and results-focused: Possesses a strong commercial acumen and a strategic approach to market penetration.</li><li>
Demonstrate strong leadership to inspire and influence peers and team members.</li><li>
Collaborate with a positive mindset and embrace a team-oriented approach with a proactive attitude.</li><li>
Display self-awareness and high emotional intelligence in managing high-stakes client relationships.</li><li>
Willingness to travel internationally across the MENA region to meet business needs and client expectations.</li></ul> 
What we offer<ul><li>
Competitive salary and an incentive structure that rewards high-level sales performance and success.</li><li>
Comprehensive benefits package.</li><li>
Professional development opportunities and support for further education.</li><li>
A dynamic and inclusive work environment that values innovation and growth.</li></ul> 
How to apply 
Please apply with CV and cover letter no later than 5th December 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist. 
Application Support 
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team kaplanstaff.recruitment@kaplan.com.</div>

Associate Director - Business Development

Amazon

<div>
 
 Description
 
 
 
 The Learning Associate works with their Country L&amp;D manager, Operations Managers, Area Managers, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Warehouse Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date. The Learning Associate is assigned to the Learning Department and will manage specific responsibilities to that department.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)
 </li>
 <li>
 Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
 </li>
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 Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
 </li>
 <li>
 Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content
 </li>
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 Execute plans to close gaps in the developmental needs for individuals and groups
 </li>
 <li>
 Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
 </li>
 <li>
 Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of Microsoft Office including Outlook, Word, and Excel
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Travel to different stations in the shift or during the week is required as per business needs.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience managing multiple projects, prioritizing, planning, and managing time
 </li>
 <li>
 Knowledge of Photoshop, video editing, and related tools
 </li>
 <li>
 Operations knowledge
 </li>
 <li>
 Previous experience as a trainer, prior training, teaching or presentation experience
 </li>
 <li>
 Willingness to work in different areas as required by training needs
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport - G25
 
 
 Job ID: A3128894
</div>

Learning Associate

Explore 1536+ Client operations associate in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

1536 client operations associate jobs IN Abu Dhabi

Client Operations Associate

Sales Associate / Sales Admin – Fire & Safety / Industrial Consumables

Business Development Officer

Sales Associate

Sales Associate

Associate Director - Business Development

Learning Associate