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client relations executive - ksa

client relations executive ksa

Upbeatz Investments

Position: Client Relations Executive Location: KSA Employment Type: Full-timeAbout the RoleAbout the RoleWe are seeking a motivated and client-focused Client Relations Executive to join our growing consultancy team in KSA. The ideal candidate will play a key role in managing client relationships, ensuring a smooth service experience, and supporting the delivery of business setup and corporate services. This position requires excellent communication, coordination, and organizational skills to maintain long-term client satisfaction and trust.Key Responsibilities<ul><li>Serve as the primary point of contact for clients and ensure their needs are met promptly and professionally.</li><li>Coordinate with internal departments to facilitate seamless service delivery.</li><li>Maintain and strengthen client relationships through regular communication and follow-up.</li><li>Prepare proposals, reports, and necessary documentation for client engagements.</li><li>Assist in processing company formation and related business documentation.</li><li>Identify opportunities to enhance client experience and streamline internal processes.</li><li>Maintain accurate records of client interactions, projects, and progress updates.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in client relations, business support, or consultancy services.</li><li>Strong interpersonal and communication skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in MS Office applications.</li><li>Willingness to work onsite in KSA.</li></ul>What We Offer<ul><li>Competitive salary and benefits package</li><li>Supportive and collaborative team environment</li><li>Opportunities for growth within a leading business consultancy</li></ul>Job Type: Full-time

Client Relations Executive - KSA

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Sales Executive support the Sales Manager Sales Executive with driving revenue by identifying new business opportunities, promoting the hotel&rsquo;s services and managing relationships with corporate client in the KSA market. The role focuses on proactive sales, account development, and delivering a seamless client experience aligned with the hotel&rsquo;s standards.
 
 
 The Sales Executive is key to supporting the overall sales strategy, facilitating seamless communication between clients and the hotel.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist the Sales Manager with generating proposals, contracts, and agreements for clients.
 </li>
 <li>
 Prepare and organize sales kits, presentations, and marketing materials for client meetings and events.
 </li>
 <li>
 Maintain accurate records of sales activities, leads, and bookings in the CRM or hotel sales system.
 </li>
 <li>
 Serve as the first point of contact for incoming client inquiries, providing information about the hotel&rsquo;s services, room rates, and event spaces.
 </li>
 <li>
 Coordinate communication between the sales team and clients, ensuring prompt responses to inquiries, changes, and requests.
 </li>
 <li>
 Assist with group reservations and room blocks, ensuring client needs and preferences are met.
 </li>
 <li>
 Collaborate with event planners, catering, and operations teams to ensure smooth execution of group bookings, meetings, and special events.
 </li>
 <li>
 Confirm and update room blocks, meeting space bookings, and event details with clients and internal teams.
 </li>
 <li>
 Coordinate rooming lists, group arrivals, and VIP requests with the front desk and housekeeping departments.
 </li>
 <li>
 Maintain accurate and up-to-date records of sales activities, client interactions, and bookings.
 </li>
 <li>
 Generate regular sales reports for the sales team and management, providing insights into occupancy, revenue, and client activity.
 </li>
 <li>
 Monitor sales performance against targets and assist with preparing performance analysis for senior management.
 </li>
 <li>
 Assist with the organization and promotion of special events, site tours, and client presentations.
 </li>
 <li>
 Support the sales and marketing teams with collateral creation, including brochures, promotional materials, and email campaigns.
 </li>
 <li>
 Help coordinate hotel participation in trade shows, sales missions, and networking events.
 </li>
 <li>
 Liaise with various hotel departments (e.g., front office, housekeeping, catering, and operations) to ensure the smooth delivery of services for sales clients.
 </li>
 <li>
 Ensure that all departments are aware of client requirements, including room setups, catering needs, and special guest requests.
 </li>
 <li>
 Communicate special promotions, packages, or events to all relevant hotel teams.
 </li>
 <li>
 Follow up with clients post-event or booking to ensure satisfaction and gather feedback.
 </li>
 <li>
 Assist in resolving client issues or concerns, ensuring timely and effective solutions.
 </li>
 <li>
 Maintain relationships with existing clients to encourage repeat business and referrals.
 
 
 </li>
 </ul>
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Organisation
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Service excellence
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Accountability
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality, Business Administration, Sales, or a related field (preferred but not required).
 </li>
 <li>
 Previous experience working in sales, event coordination, or administrative support will be an advantage.
 </li>
 <li>
 Language requirement: English &amp; Arabic
 </li>
 </ul>
</div>

Sales Executive - KSA market

Ramada by Wyndham Bahrain

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Sales Executive support the Sales Manager Sales Executive with driving revenue by identifying new business opportunities, promoting the hotel&rsquo;s services and managing relationships with corporate client in the KSA market. The role focuses on proactive sales, account development, and delivering a seamless client experience aligned with the hotel&rsquo;s standards.
The Sales Executive is key to supporting the overall sales strategy, facilitating seamless communication between clients and the hotel.
KEY RESPONSIBILITIES<ul><li>
Assist the Sales Manager with generating proposals, contracts, and agreements for clients.</li><li>
Prepare and organize sales kits, presentations, and marketing materials for client meetings and events.</li><li>
Maintain accurate records of sales activities, leads, and bookings in the CRM or hotel sales system.</li><li>
Serve as the first point of contact for incoming client inquiries, providing information about the hotel&rsquo;s services, room rates, and event spaces.</li><li>
Coordinate communication between the sales team and clients, ensuring prompt responses to inquiries, changes, and requests.</li><li>
Assist with group reservations and room blocks, ensuring client needs and preferences are met.</li><li>
Collaborate with event planners, catering, and operations teams to ensure smooth execution of group bookings, meetings, and special events.</li><li>
Confirm and update room blocks, meeting space bookings, and event details with clients and internal teams.</li><li>
Coordinate rooming lists, group arrivals, and VIP requests with the front desk and housekeeping departments.</li><li>
Maintain accurate and up-to-date records of sales activities, client interactions, and bookings.</li><li>
Generate regular sales reports for the sales team and management, providing insights into occupancy, revenue, and client activity.</li><li>
Monitor sales performance against targets and assist with preparing performance analysis for senior management.</li><li>
Assist with the organization and promotion of special events, site tours, and client presentations.</li><li>
Support the sales and marketing teams with collateral creation, including brochures, promotional materials, and email campaigns.</li><li>
Help coordinate hotel participation in trade shows, sales missions, and networking events.</li><li>
Liaise with various hotel departments (e.g., front office, housekeeping, catering, and operations) to ensure the smooth delivery of services for sales clients.</li><li>
Ensure that all departments are aware of client requirements, including room setups, catering needs, and special guest requests.</li><li>
Communicate special promotions, packages, or events to all relevant hotel teams.</li><li>
Follow up with clients post-event or booking to ensure satisfaction and gather feedback.</li><li>
Assist in resolving client issues or concerns, ensuring timely and effective solutions.</li><li>
Maintain relationships with existing clients to encourage repeat business and referrals.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Communication</li><li>
Attention to detail</li><li>
Organisation</li><li>
Interpersonal skills</li><li>
Teamwork</li><li>
Service excellence</li><li>
Flexibility</li><li>
Accountability</li><li>
&ldquo;Can do&rdquo; attitude</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Bachelor&rsquo;s degree in Hospitality, Business Administration, Sales, or a related field (preferred but not required).</li><li>
Previous experience working in sales, event coordination, or administrative support will be an advantage.</li><li>
Language requirement: English &amp; Arabic</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Customer service</h3>
Customer Relationship Management<h3 class="jobSectionHeader">
Sales Skills</h3>
Sales<h3 class="jobSectionHeader">
General skills</h3>
Attention to Detail</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Leadership, Fun, Continuous learning</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Incentive plans, Learning &amp; development programmes, Career development</div></div>

Computer World S.P.C.

We are seeking a dedicated Customer Support Associate to provide on-site technical support and customer assistance for Computer Hardware, Software, and Network systems. The role involves regular travel to Saudi Arabia (KSA) to support client locations.&#9726; Requirements:- Education: Graduate in Science or Bachelor&rsquo;s/Diploma in Engineering (ICT or related field) with relevant technical certifications.&#9726;Skills:- Strong communication and interpersonal skills; effective team player.- Customer-centric mindset with a passion for delivering technology services.- In-depth knowledge of IT infrastructure with hands-on experience in hardware repair and troubleshooting.- Ability and willingness to travel frequently to KSA for on-site assignments.Job Type: Full-timePay: BD450.000 - BD500.000 per month

Customer Support Associate

Hilton

<div>Guest Relations Manager
A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. 
 
What will I be doing? 
As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Meet, greet and direct Guests who enter the lobby area</li>
<li>Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li>
<li>Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li>
<li>Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li>
<li>Manage, record and resolve promptly Guest or customer complaints</li>
<li>Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge</li>
<li>Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li>
<li>Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li>
<li>Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li>
<li>Maintain good communication and work relationships in all hotel areas</li>
<li>Maintain staffing levels to meet business demands</li>
<li>Attend all Reception meetings and Executive Lounge Meetings</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul>What are we looking for? 
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous managerial experience in a customer service function</li>
<li>An ability to listen and respond to demanding Guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a variety of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a customer service function or a similar role</li>
<li>A passion for delivering an exceptional level of Guest service</li>
<li>High level of IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Relations Manager

Grnata Group

<div>
 
 The
 
 Public Relations (PR) Manager
 
 is responsible for developing, executing, and overseeing the organization's comprehensive communication strategy, managing external image, and building strong, positive relationships with media, stakeholders, and the public. This strategic leadership role requires a proactive approach to brand defense, crisis communication, and utilizing market research to inform all public-facing activities.
 
 
 
 
 
 
 <ul>
 <li>
 
 
 Communication Strategy:
 
 Develop and lead the execution of strategic PR and corporate communication plans aligned with the company&rsquo;s business objectives and brand identity.
 
 
 </li>
 <li>
 
 
 Media and Stakeholder Relations:
 
 Cultivate and maintain strong relationships with key media outlets, industry influencers, government entities, and the local community.
 
 
 </li>
 <li>
 
 
 Content and Crisis Management:
 
 Oversee the creation of all public relations materials (press releases, media kits, public statements) and lead effective
 
 crisis communication
 
 responses to protect and preserve the brand reputation.
 
 
 </li>
 <li>
 
 
 Market Analysis &amp; Research:
 
 
 Experienced in preparing feasibility studies, conducting research, and analyzing results
 
 to measure public sentiment, media coverage impact, and overall campaign effectiveness.
 
 
 </li>
 <li>
 
 
 Team Leadership:
 
 Provide high-level guidance, mentorship, and direction to the PR/Communications team, fostering innovation and professional excellence.
 
 
 </li>
 <li>
 
 
 Reporting:
 
 
 Proficiency in writing detailed analytical reports
 
 on PR performance, market perception, and budget utilization for executive management,
 
 in both Arabic and English
 
 .
 
 
 </li>
 <li>
 
 
 Budget and Planning:
 
 Manage the PR budget, resources, and logistics, demonstrating
 
 high-level skills in planning, organization, and leadership
 
 to execute complex campaigns under pressure.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 
 
 Education:
 
 
 University qualification of at least a Bachelor&rsquo;s degree
 
 in Public Relations, Communications, Journalism, or a related field, along with
 
 specialized certifications in the field
 
 (e.g., CIPR, PRSA, or digital communication/social media strategy).
 
 
 </li>
 <li>
 
 
 Professional Experience:
 
 
 
 <ul>
 <li>
 
 
 A minimum of 10 years of experience in management and leadership.
 
 
 
 </li>
 <li>
 
 
 A minimum of 5 years of experience within the Public Relations and Corporate Communications sector itself.
 
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Technical Skills:
 
 
 Full knowledge of all Microsoft Office programs
 
 (Word, Excel, PowerPoint) for reporting and presentations, in addition to experience with
 
 CRM
 
 systems for managing stakeholder relationships and media databases.
 
 
 </li>
 <li>
 
 
 Core Competencies:
 
 Demonstrated ability to exhibit strong
 
 problem-solving
 
 capabilities and the
 
 ability to withstand work pressure
 
 in fast-moving and high-stakes communication environments.
 
 
 </li>
 <li>
 
 
 Strategic Acumen:
 
 Proven capability to link PR activity directly to business goals and utilize research for strategic decision-making.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 
 Competitive salary package.
 
 
 </li>
 <li>
 
 Annual leave and public holidays.
 
 
 </li>
 <li>
 
 Professional development and training opportunities.
 
 
 </li>
 <li>
 
 Career growth within a dynamic and expanding company.
 
 
 </li>
 <li>
 
 Collaborative work environment with a supportive team.
 
 
 </li>
 <li>
 
 Opportunities to work on high-value real estate projects.
 
 
 
 
 
 </li>
 </ul>
</div>

Public Relations Manager

Bahrain Jobs

<ul><li>Oversee all operational activities across multiple project sites in the KSA.</li><li>Develop and implement strategic initiatives to enhance efficiency and profitability.</li><li>Drive business development, tendering, and project acquisition strategies.</li><li>Lead, mentor, and evaluate department heads and project managers.</li><li>Ensure compliance with regulatory, safety, and quality frameworks.</li><li>Report directly to the board and lead organizational transformation initiatives.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in civil / or mechanical Engineering or related field.</li><li>Minimum 18 -20+ years in the construction/infrastructure/contracting sector in KSA, with at least 5-10 years in senior management.</li><li>Proven success in managing P&amp;L, operations, and multi-site project delivery.</li><li>Strong strategic planning, communication, and stakeholder management skills.</li></ul>Job Type: Full-timePay: BD1,500.000 - BD2,500.000 per month

Chief Operating Officer - COO (Construction & Contracting)

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