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client relations specialist

Roka Groups

Client &amp; Account Specialist Location: Istanbul | Company: Roka GroupsPortuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Description: As a Sales &amp; Client Engagement Specialist, your responsibilities will include: Managing inbound and outbound calls (conversion and retention-focused call center) Guiding clients through account opening, usage, and closure in a clear and professional manner Supporting customers during the investment process and ensuring compliance with legal regulations Building and maintaining long-term relationships with international clients Responding to inquiries via phone, email, or live chat Ensuring a high level of customer satisfaction with accurate and timely support Monitoring client accounts and keeping customer data up to dateWhat We Offer: Competitive USD-based salary + monthly performance bonuses A professional, international, and dynamic work environment Full training and continuous learning opportunities Clear career growth and advancement pathsWho can apply:fluent in Portuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Types: Full-time, CommissionPay: From 50,000.00TRY per month

Client & Account Specialist

MultiSport Türkiye

<div>
 
 Join us as a Customer Success Specialist and discover the future of employee experience!
 
 
 
 Benefit Systems is a global company based in Poland, dedicated to promoting a healthy and active lifestyle. We serve over 2 million users across six countries and have been operating in Turkey under the MultiSport brand since 2021! We provide access to a wide network of sports facilities to help employees achieve a better work-life balance.
 
 
 We believe that happy employees are more productive and have made it our mission to transform the concept of corporate well-being. Since our entry into the Turkish market in 2021, we've been helping companies motivate their teams, support personal development, and create a positive workplace culture. Thanks to our dynamic and innovative approach, we build long-term business partnerships and make healthy living accessible and enjoyable for everyone.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong communication and collaboration skills
 </li>
 <li>
 Planning, organization, and time management abilities
 </li>
 <li>
 Result-oriented approach and process follow-up skills
 </li>
 <li>
 Teamwork-oriented mindset
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Building strong and long-term relationships with clients, acting as their trusted advisor
 </li>
 <li>
 Guiding new clients through the onboarding process and ensuring successful adoption of our products/services
 </li>
 <li>
 Monitoring client usage data and proactively increasing engagement to strengthen customer loyalty
 </li>
 <li>
 Analyzing client needs and offering tailored solutions to help them achieve their goals
 </li>
 <li>
 Sharing client feedback with relevant internal teams to improve overall service quality
 </li>
 <li>
 Identifying cross-sell and upsell opportunities when appropriate, and collaborating with the sales team
 </li>
 <li>
 Responding to client inquiries in a timely and professional manner
 </li>
 <li>
 Accurately recording client interactions and updates in the CRM system
 </li>
 <li>
 Tracking key customer success metrics such as NPS (Net Promoter Score), renewal rate, and customer churn
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 MultiSport Card: Access for you and 2 loved ones to a MultiSport card!
 </li>
 <li>
 Private Health Insurance: Comprehensive and high-coverage health package
 </li>
 <li>
 Meal Card: Daily meal allowance
 </li>
 <li>
 Transportation Support: Travel expense coverage for your commute to the office
 </li>
 <li>
 Robust Bonus System: A performance-driven bonus system designed to support and reward you
 </li>
 <li>
 Hybrid Working System: The opportunity to work from home one day a week
 </li>
 <li>
 Working from home one day a month for female employees
 </li>
 <li>
 Global Work Environment: Expand your vision by working in an international team
 </li>
 <li>
 Career and Training Opportunities: Personal development and continuous learning opportunities to advance your career
 </li>
 <li>
 Dynamic and Innovative Structure: Encouragement to rise into leadership roles and progress in your career
 </li>
 <li>
 Well-being Activities: Enjoyable events that boost employee happiness and motivation
 </li>
 </ul>
</div>

Customer Success Specialist

FineUp Clinic

Sales Specialist RoleIn the role of Sales Specialist, you will engage with potential and existing clients directly, encouraging them to explore our various treatment options. The ideal candidate should have excellent communication skills and be able to employ persuasive and patient approaches to client interactions.Other Key Responsibilities:<ul><li>Engage in conversations to understand the client&rsquo;s needs and requirements.</li><li>Transform inquiries into sales opportunities.</li><li>Address questions or concerns that clients may have.</li><li>Maintain and update client information in our CRM system.</li><li>Regularly update client records.</li><li>Provide assistance to the clients on their treatment journey.</li><li>Look for upselling opportunities during the visit.</li></ul>About You:<ul><li>Bachelor&rsquo;s Degree; preferably in Business Administration, Marketing, Public Relations, Healthcare, or any related field.</li><li>1-3 years of sales experience, preferably in the healthcare sector.</li><li>Exceptional interpersonal and communication skills.</li><li>Attention to detail and strong problem-solving abilities.</li><li>Self-motivated with a focus on personal development.</li><li>Excellent negotiation skills.</li><li>Proficiency in CRM systems.</li><li>Fluent in English (preferably professional in French and Arabic), both spoken and written.</li></ul>What We Offer:<ul><li>Competitive salary based on qualifications and experience.</li><li>Sales commission.</li></ul>Primary Work Location&Uuml;sk&uuml;dar/&#304;stanbulTurkeyJob Type: Full-timePay: 25,000.00TRY - 30,000.00TRY per month

International Sales Agent (Dental)

Property Turkey

<div>
 
 
 🏡 Real Estate Consultant &ndash; Istanbul (&Scedil;i&scedil;li)
 
 
 
 
 📍 Full-time | On-site | High-Quality Leads
 
 
 
 
 Company:
 
 Property Turkey
 
 
 Join one of Turkey&rsquo;s leading real estate investment firms. We&rsquo;re looking for a
 
 fluent English-speaking Real Estate Consultant
 
 to work from our &Scedil;i&scedil;li office in Istanbul.
 
 
 
 Role Overview
 
 
 You&rsquo;ll handle
 
 inbound leads
 
 &mdash;clients who have already reached out&mdash;and guide them to the right property for investment or lifestyle. No cold calling.
 
 
 
 What You&rsquo;ll Do
 
 <ul>
 <li>
 Call and follow up with interested clients
 </li>
 <li>
 Understand their needs and match them with the right properties
 </li>
 <li>
 Work closely with legal and after-sales teams
 </li>
 <li>
 Maintain client records in CRM
 
 </li>
 </ul>
 
 What We Offer
 
 <ul>
 <li>
 
 Fixed salary
 
 + Comission
 </li>
 <li>
 
 Verified, high-quality leads daily
 
 </li>
 <li>
 Supportive, international team environment
 </li>
 <li>
 Career growth in a fast-paced real estate firm
 </li>
 </ul>
 
 📩 Apply now and help global buyers find their dream property in Turkey!
 
</div>

Real Estate Consultant - Istanbul Şişli

ALFA Medical Investment Fund

PR Specialist Location: &#350;i&#351;li, IstanbulAbout Us DentSpa Clinic is one of Turkey&rsquo;s leading dental clinics, recognized internationally for excellence in dental care and health tourism. Since our founding, we&rsquo;ve welcomed patients from around the world and built a reputation for transforming smiles through innovation and expertise. With a diverse team and global perspective, DentSpa continues to shape the future of dental health tourism.The Opportunity We are seeking a PR Specialist to strengthen our brand voice and enhance our public image. This role is perfect for someone who is passionate about strategic communication, media relations, and creating meaningful connections with key audiences. From press campaigns to industry awards, you&rsquo;ll be at the center of how DentSpa presents itself to the world.What You&rsquo;ll Do<ul><li>Develop and implement PR strategies to raise DentSpa&rsquo;s profile in dental and health tourism.</li><li>Research and apply for industry awards, certifications, and recognitions.</li><li>Organize and support events, including press briefings, sponsorships, and partnerships.</li><li>Track media coverage, evaluate PR results, and adjust strategies accordingly.</li><li>Collaborate with marketing and digital teams to ensure consistent messaging across channels.</li><li>Act as a reliable contact for journalists and media outlets, representing the clinic with professionalism.</li></ul>What We&rsquo;re Looking For<ul><li>Experience in PR, communications, or media relations (background in healthcare, hospitality, or tourism preferred).</li><li>Strong skills in event planning, promotional activities, and media engagement.</li><li>Established media connections are an advantage.</li><li>Excellent written and spoken communication in Turkish and English.</li><li>Ability to produce compelling press releases, pitches, and PR content.</li><li>Highly organized, detail-focused, and capable of managing multiple projects.</li><li>Proactive, self-motivated, and results-oriented.</li></ul>What We Offer<ul><li>A supportive, international team environment.</li><li>Professional development and exposure to international markets.</li><li>Multinet meal benefits and birthday gift vouchers.</li><li>Staff discounts on dental services.</li><li>The opportunity to shape the image of a brand making a global impact in health tourism.</li></ul>Join us at DentSpa Clinic and play a key role in sharing our story with the world.Job Type: Full-timeApplication Question(s):<ul><li>What languages can you communicate in fluently on a professional level?</li><li>What is your salary expectation?</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li><li>Do you have residence permit and registered adress to stay in Turkey?</li></ul>

Public Relations Specialist

Kiwa Türkiye

<div>
 
 &Idot;&scedil; &Ouml;zeti
 
 
 
 Kiwa, Test, muayene ve Belgelendirme (TIC) alan&inodot;nda 'D&uuml;nyadaki ilk 20' &ouml;nc&uuml; &scedil;irket aras&inodot;ndad&inodot;r. Belgelendirme, muayene, test, e&gbreve;itim ve teknoloji hizmetlerimizle m&uuml;&scedil;terilerimizin &uuml;r&uuml;n, hizmet, s&uuml;re&ccedil;, (y&ouml;netim) sistemi ve &ccedil;al&inodot;&scedil;anlar&inodot;na g&uuml;ven kazand&inodot;r&inodot;yoruz. Bunu &ccedil;ok &ccedil;e&scedil;itli pazar segmentlerinde ger&ccedil;ekle&scedil;tiriyoruz. Faaliyet g&ouml;sterdi&gbreve;imiz pazarlar in&scedil;aattan enerji tedari&gbreve;ine, i&ccedil;me suyu, sa&gbreve;l&inodot;k, g&inodot;da, yem ve tar&inodot;ma kadar de&gbreve;i&scedil;kenlik g&ouml;stermektedir. Uzmanl&inodot;k alanlar&inodot;m&inodot;z, y&ouml;netim sistemleri, kurumsal sosyal sorumluluk ve laboratuvar testlerini ve &ccedil;ok daha fazlas&inodot;n&inodot; i&ccedil;erir. &Uuml;retim ve s&uuml;re&ccedil; end&uuml;strileri, (ticari) hizmetler, kamu ve &ouml;zel kurulu&scedil;lar, devletler ve uluslararas&inodot; kurulu&scedil;lardan m&uuml;&scedil;terilerimiz bulunmaktad&inodot;r. Kiwa, Avrupa , Asya , Amerika ve Okyanusya'da 40'ten fazla &uuml;lkede 10.000'den fazla ki&scedil;iyi istihdam etmektedir. 2021 y&inodot;l&inodot;ndan beri SHV &Scedil;irketler Ailesi'nin bir &uuml;yesiyiz. &Idot;stanbul Ba&scedil;ak&scedil;ehir'de bulunan ofisimize &ldquo;M&uuml;&scedil;teri Sorumlusu&rdquo; ar&inodot;yoruz.
 
 
 
 &Idot;&scedil; Tan&inodot;m&inodot;
 
 
 
 <ul>
 <li>
 M&uuml;&scedil;teri ili&scedil;kileri veya sat&inodot;&scedil; destek alan&inodot;nda en az 1 y&inodot;l deneyim,
 </li>
 <li>
 &Idot;leti&scedil;im ve ikna kabiliyeti y&uuml;ksek, problem &ccedil;&ouml;zme becerileri geli&scedil;mi&scedil;,
 </li>
 <li>
 MS Office programlar&inodot;n&inodot; etkin kullanabilen,
 </li>
 <li>
 Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n, sonu&ccedil; odakl&inodot;,
 </li>
 <li>
 Tercihen &Idot;ngilizce bilen,
 </li>
 <li>
 &Idot;stanbul Avrupa yakas&inodot;nda ikamet eden.
 
 
 </li>
 </ul>
 
 &Idot;&scedil; Gereklilikleri
 
 
 
 <ul>
 <li>
 Gelen telefonlara bak&inodot;lmas&inodot; ve gerekli ki&scedil;ilere aktar&inodot;lmas&inodot;, aktar&inodot;lamayan telefonlar&inodot;n not al&inodot;narak bu telefonlara tekrar d&ouml;n&uuml;lmesi i&ccedil;in aranan ki&scedil;ilere gerekli notu iletilmesi.
 </li>
 <li>
 Gelen maillerin gerekti&gbreve;inde ilgili b&ouml;l&uuml;mlere iletilmesi.
 </li>
 <li>
 Kargoya verilmek &uuml;zere iletilen dosya g&ouml;nderilerinin ve kargo takibinin yap&inodot;lmas&inodot;.
 </li>
 <li>
 Yurti&ccedil;i ve yurt d&inodot;&scedil;&inodot; misafir, davetli, denetim ekibi vb. i&ccedil;in otel rezervasyonlar&inodot;n&inodot;n yap&inodot;lmas&inodot;.
 </li>
 <li>
 Kalibrasyon talepleri ile ilgili bilgilerin m&uuml;&scedil;teriden temin edilmesi.
 </li>
 <li>
 Al&inodot;nan kalibrasyon talepleri i&ccedil;in teknik departman deste&gbreve;i ile gerekli &ccedil;al&inodot;&scedil;malar&inodot;n yap&inodot;larak teklif haz&inodot;rlanmas&inodot;, tekliflerin m&uuml;&scedil;teriye g&ouml;nderilmesi.
 </li>
 <li>
 Gelen m&uuml;&scedil;teri sipari&scedil;lerinin ilgili teknik departmana iletilmesi.
 </li>
 <li>
 M&uuml;&scedil;teri memnuniyeti i&ccedil;in gerekli &ccedil;al&inodot;&scedil;malara destek verilmesi
 
 
 </li>
 </ul>
 
 Beklentileriniz
 
 
 
 Sizi ve kariyerinizi destekleyen academy programlar&inodot;m&inodot;za kat&inodot;larak ki&scedil;isel, mesleki ve teknik yetkinliklerinizi s&uuml;rekli geli&scedil;tirebilirsiniz.
 
 
 40'tan fazla &uuml;lkede 10.000'den fazla &ccedil;al&inodot;&scedil;an&inodot;n olan uluslararas&inodot; alanda rotasyon ve global f&inodot;rsatlar her zaman kap&inodot;n&inodot;z&inodot; &ccedil;alabilir.
 
 
 Ba&scedil;ar&inodot;lar&inodot; her zaman farkl&inodot; &ouml;d&uuml;llendirme y&ouml;ntemleri ile destekliyoruz.
</div>

Müşteri Sorumlusu/Başakşehir

Doğa İnsan Kaynakları ve Danışmanlık Hizmetleri

<div><div>Dan&#305;&#351;manl&#305;&#287;&#305;n&#305; yapt&#305;&#287;&#305;m&#305;z dijital bankac&#305;l&#305;k sekt&ouml;r&uuml;ndeki firmam&#305;z i&ccedil;in &ldquo;Almanca Bilen Dijital Finans Dan&#305;&#351;man&#305;&rdquo;aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r!
Sekt&ouml;r: Dijital Bankac&#305;l&#305;k 
Pozisyon: M&uuml;&#351;teri Hizmetleri 
Lokasyon: Home Office (&#304;stanbul&rsquo;da 3 ay e&#287;itim)
Wenn Sie &uuml;ber fortgeschrittene Deutschkenntnisse und mittlere Englischkenntnisse verf&uuml;gen, lassen Sie sich diese Karrierechance nicht entgehen!
<h3 class="jobSectionHeader">&#304;&#351; Tan&#305;m&#305;:</h3>
<ul><li>Sorun ya&#351;ayan m&uuml;&#351;terilerle telefon ve di&#287;er kanallardan ileti&#351;im kurmak</li>
<li>Uygulama ile ilgili inbound sorular&#305; h&#305;zl&#305; ve do&#287;ru &#351;ekilde yan&#305;tlamak</li>
<li>Risk alt&#305;ndaki ve kaybedilen m&uuml;&#351;terilerle proaktif ileti&#351;im kurmak</li>
<li>M&uuml;&#351;teri kayb&#305;n&#305; &ouml;nlemek ve etkin olmayan hesaplar&#305; yeniden aktif hale getirmek</li>
<li>M&uuml;&#351;teri ili&#351;kilerini g&uuml;&ccedil;lendirerek devaml&#305;l&#305;&#287;&#305; sa&#287;lamak</li>
<li>M&uuml;&#351;teri geri bildirimlerini ilgili birimlere ileterek hizmet kalitesini art&#305;rmak</li>
</ul><h3 class="jobSectionHeader">Aranan Nitelikler:</h3>
<ul><li>Ana dil seviyesinde Almanca ve en az B1 seviyesinde &#304;ngilizce (birlikte gereklidir)</li>
<li>M&uuml;&#351;teri ili&#351;kileri, &ccedil;a&#287;r&#305; merkezi veya sat&#305;&#351; sonras&#305; destek alan&#305;nda deneyimli</li>
<li>&#304;kna kabiliyeti y&uuml;ksek, &ccedil;&ouml;z&uuml;m odakl&#305; ve empati yetene&#287;ine sahip</li>
<li>G&uuml;&ccedil;l&uuml; ileti&#351;im ve problem &ccedil;&ouml;zme becerilerine sahip</li>
<li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n ve m&uuml;&#351;teri memnuniyetini &ouml;n planda tutan</li>
<li>Temel bilgisayar ve uygulama kullan&#305;m&#305; konusunda yetkin</li>
<li>Analitik d&uuml;&#351;&uuml;nebilen ve geri bildirimlere a&ccedil;&#305;k</li>
<li>Esnek &ccedil;al&#305;&#351;ma saatlerine uyum sa&#287;layabilecek</li>
</ul><h3 class="jobSectionHeader">Firman&#305;n Sa&#287;lad&#305;&#287;&#305; &#304;mkanlar:</h3>
<ul><li>53.600 TL Toplam Net &Uuml;cret</li>
<li>Home Office &ccedil;al&#305;&#351;ma imkan&#305;</li>
<li>Haftada 2 g&uuml;n tatil</li>
<li>Profesyonel e&#287;itim ve kariyer geli&#351;imi f&#305;rsatlar&#305;</li>
</ul>
Kariyerinize dijital finans sekt&ouml;r&uuml;nde y&ouml;n vermek i&ccedil;in hemen ba&#351;vurun!
Telefon/Whatsapp: 
0 532 412 98 03 
0 533 351 75 68 
0 533 598 51 89
Mail: info@dogahr.com
G&uuml;ncel ilanlar&#305;m&#305;z&#305; Instagram sayfam&#305;zdan takip etmeyi unutma!
Facebook sayfam&#305;zdan Almanca ilanlar&#305;m&#305;z&#305; ke&#351;fet!
LinkedIn &uuml;zerinden i&#351; f&#305;rsatlar&#305;m&#305;z&#305; ke&#351;fet!
www.dogahr.com
<h2 class="jobSectionHeader">Do&#287;aHR Global HR Center</h2>
Do&#287;aHR Global HR Center, insan kaynaklar&#305; ve bili&#351;im bilgi birikimi ve deneyimleri ile 2017 y&#305;l&#305;nda; Do&#287;a &#304;nsan Kaynaklar&#305; Y&ouml;netim ve Bili&#351;im Hizmetleri Ltd. &#350;ti. unvan&#305; ile kurulmu&#351;tur.
Merkez ofisi &#304;zmir&rsquo;de olmak &uuml;zere, &#304;stanbul , Almanya D&uuml;sseldorf ve USA Florida ofisleri ile hem T&uuml;rkiye&rsquo;de hem de Avrupa&rsquo;da d&uuml;nyan&#305;n en b&uuml;y&uuml;k markalar&#305;na; Almanca, Flemenk&ccedil;e, Frans&#305;zca, &#304;talyanca, &#304;spanyolca, Danca, &#304;sve&ccedil;&ccedil;e, &#304;ngilizce vb t&uuml;m d&uuml;nya dillerinde istihdam sa&#287;lamaktad&#305;r.
&Ouml;nemli i&#351; birlikteliklerine her ge&ccedil;en g&uuml;n yenilerini ekleyen Do&#287;a HR, kalite, etik ve profesyonellik de&#287;erleri &#305;&#351;&#305;&#287;&#305;nda hem i&#351; ortaklar&#305;na hem de adaylar&#305;na hizmet vermeye devam etmektedir. 
Sadece T&uuml;rkiye ve Avrupa&rsquo;da de&#287;il d&uuml;nya &ccedil;ap&#305;nda insan do&#287;as&#305;na uygun &#304;K &ccedil;&ouml;z&uuml;mlerimizle istihdam sa&#287;lamak Do&#287;a HR&rsquo;&#305;n en b&uuml;y&uuml;k hedeflerinden biridir.
Do&#287;a HR; deneyimli, g&uuml;&ccedil;l&uuml; ve her ge&ccedil;en g&uuml;n b&uuml;y&uuml;yen i&#351;e al&#305;m kadrosuyla bir&ccedil;ok sekt&ouml;rdeki kurumsal m&uuml;&#351;terisine en iyi i&#351;e al&#305;m deneyimini ya&#351;atmaktad&#305;r.
</div><div><h3 class="jobSectionHeader">&Ouml;zellikler</h3>
<div><div><div><h4 class="jobSectionHeader">Job Category</h4>
Finans</div></div></div></div></div><div></div>

Almanca Bilen Dijital Finans Danışmanı

Explore 308+ Client relations specialist in Istanbul this September. Find roles across top companies and apply now to boost your career.