account manager

key account manager - b2b Jobs in Hyderabad

key account manager - b2b

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customer success analyst

virtual relationship manager Jobs in Hyderabad

virtual relationship manager

client relationship manager

Tech Mahindra

<div>
 
 Tech Mahindra is seeking an Account Manager - Hi-Tech/Hyper-scalers Vertical. He/She will be responsible for all client interfaces within the assigned account scope. He/She works together with their manager (IBG/IBU Heads) to build an account plan and is responsible for client management based on the account plan.
 
 
 
 
 
 
 Responsibilities/KRAs (but not limited to):
 
 
 
 &bull; Lead the named account penetration strategy, business development efforts and solution initiatives.
 
 
 &bull; Implementing best practices for positive customer engagement &amp; long-term relationships.
 
 
 &bull; Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client.
 
 
 &bull; Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
 
 
 &bull; Leverage (any) past relationships and references in named accounts helping in qualified lead generation.
 
 
 &bull; Take a consultative sales approach to identify customer pain points/problem areas, business objectives and create roadmap of opportunities.
 
 
 &bull; Opportunity identification based on named account market inputs, validation and qualification of opportunities with the solution teams.
 
 
 &bull; Ensure all customer touch points are handled as planned-onboarding process, monthly steering, quarterly c-sat, onsite visits, closing-the-loop on client feedback, etc.
 
 
 &bull; Handle any customer escalations from initiation through resolution.
 
 
 
 
 
 
 Qualifications:
 
 
 
 BA/BS/Master&rsquo;s degree Finance, Business Administration or other degrees with
 
 
 relevant sales background.
 
 
 
 
 
 
 Required Skills:
 
 
 
 &bull; Must have good customer focus and communication skills.
 
 
 &bull; Must have strong presentation skills, with the ability to conceive, prepare, author, and give key presentations to clients.
 
 
 &bull; 10-15 years of experience, including 6+ years of experience in managing multiple customer engagements.
 
 
 &bull; Good knowledge in Hi-Tech/ISV/Hyper-scalers domain.
 
 
 &bull; Previous experience in client relationship management, in IT consulting.
 
 
 &bull; Experience of growing small engagements into large long-term relationships.
 
 
 &bull; Good knowledge of the latest technologies.
 
 
 &bull; Exhibit strong business insight, show executive presence and outstanding judgment.
 
 
 &bull; Entrepreneurial spirit, &lsquo;get-the-job-done&rsquo; attitude, professionalism and team-player.
 
</div>

Account Manager - Hi-Tech

Cendyn

<div>
 
 Job Purpose
 
 
 
 As an Account Manager, you will work with our clients to drive retention, renewals, adoption, client satisfaction, and growth. This is a client-facing role requiring outstanding relationship management and organizational skills as well as strong technical acumen. You will work with a variety of users within our hotel and hospitality partner&rsquo;s organizations to achieve successful outcomes throughout the client lifecycle. You will plan and execute strategy for the account - leveraging internal resources to achieve desired outcomes. You will be the primary contact for all things Cendyn to your assigned client portfolio.
 
 
 
 Job Responsibilities
 
 
 
 The essential functions include, but are not limited to the following:
 
 
 <ul>
 <li>
 Client Relationship Management:
 </li>
 <ul>
 <li>
 Manage a portfolio of accounts, fostering long-term business relationships with clients to support their success and engagement.
 </li>
 <li>
 Serve as the primary contact for clients, guiding them from onboarding through renewal and beyond.
 </li>
 <li>
 Oversee the delivery of contracted scope of work for assigned accounts, where appropriate.
 </li>
 </ul>
 <li>
 Client Engagement &amp; Strategy:
 </li>
 <ul>
 <li>
 Implement proactive client engagement strategies to drive product adoption, training, renewals, and revenue growth.
 </li>
 <li>
 Develop and maintain Account Plans for each client to ensure proactive management and alignment with company goals.
 </li>
 <li>
 Demonstrate thought leadership by combining clients&rsquo; business objectives with hospitality strategy to deliver impactful, forward-thinking marketing solutions.
 </li>
 </ul>
 <li>
 Client Insights &amp; Performance Indicators Monitoring:
 </li>
 <ul>
 <li>
 Track and monitor client KPIs such as platform usage, settings, and sentiment to maintain relationship health.
 </li>
 <li>
 Conduct Business Reviews to share insights, set goals, consult on optimal product usage, and plan partnership development.
 </li>
 </ul>
 <li>
 Issue Resolution &amp; Advocacy:
 </li>
 <ul>
 <li>
 Act as an escalation point to ensure timely and proactive resolution of issues.
 </li>
 <li>
 Identify at-risk renewals and implement tailored remediation plans.
 </li>
 <li>
 Serve as a client advocate, collaborating with Sales, Product Management, Services, Support teams.
 </li>
 </ul>
 <li>
 CRM &amp; Internal Communication:
 </li>
 <ul>
 <li>
 Maintain accurate account data, log tasks and activities, and track opportunities in the CRM system, SalesForce.
 </li>
 <li>
 Communicate key account information to internal stakeholders.
 </li>
 </ul>
 <li>
 Client Education &amp; Satisfaction:
 </li>
 <ul>
 <li>
 Lead client webinars and other educational sessions to support ongoing product adoption and proficiency.
 </li>
 <li>
 Provide clients with updates and guidance on new features and product enhancements.
 </li>
 <li>
 Promote satisfaction and loyalty by understanding business needs and consulting to achieve their objectives.
 
 </li>
 </ul>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree-Field of Study: Business Administration, Hospitality or general Bachelor&rsquo;s degree and 2-3 years of experience, or a commensurate combination of education and experience.
 </li>
 <li>
 2-3 years of experience in Client Success or Account Management within a global SaaS or enterprise software environment, with a preference for experience handling large, strategic clients.
 </li>
 <li>
 Proven ability to establish and nurture relationships with stakeholders at all organizational levels, including influential individuals, managers, and business development teams.
 </li>
 <li>
 Demonstrated expertise in change management and driving business optimization initiative
 </li>
 <li>
 Excellent organizational skills, strong attention to detail.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Strong analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.
 </li>
 <li>
 Experience in Microsoft Suite (Outlook, Teams, Excel, Powerpoint) is preferred.
 </li>
 <li>
 Proficiency in SalesForce, Planhat, ZenDesk, JIRA preferred.
 </li>
 <li>
 Willing to travel based on client and business needs.
 
 
 </li>
 </ul>
 
 Work Timings
 
 
 
 Monday through Friday from 1 PM to 10 PM IST to provide healthy overlap between India, Europe and US teams and supporting all to ensure adequate collaboration. This role will be working in Hybrid Mode and will require at least 2 days&rsquo; work from office at Gurugram. Occasional evening and weekend work may be expected in case of job-related emergencies or client needs.
 
 
 
 EEO Statement
 
 
 
 Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn&rsquo;s employees to perform their job duties may result in discipline up to and including discharge.
 
 
 
 Other Duties
 
 
 
 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
</div>

Account Manager

Kotak Mahindra Bank

<div>
 
 
 Company Name: -
 
 Kotak Mahindra Bank (It's Direct on roll)
 
 
 
 Profile: -
 
 Virtual Relationship Manager
 
 
 
 Location:
 
 -Hyderabad
 
 
 
 
 
 
 Key responsibilities:
 
 
 
 1.Manage and grow a portfolio of customers through regular virtual interaction on calls.
 
 
 
 
 
 2.Understand customer banking needs and recommend suitable Kotak products such as savings accounts, investments, insurance, loans, and digital solutions.
 
 
 
 
 
 3.Ensure high standards of customer service, relationship deepening, and cross-selling.
 
 
 
 
 
 4.Achieve monthly sales and revenue targets while maintaining compliance and quality parameters.
 
 
 
 
 
 5.Provide quick resolution to customer queries and ensure seamless digital banking experience.
 
 
 
 
 
 6.Work closely with internal teams to ensure smooth customer onboarding and issue resolution.
 
 
 
 
 
 
 How to Apply:
 
 
 
 To schedule an interview, please send your CV via WhatsApp to
 
 HR Sayali: 9158043197
 
 
</div>

Virtual Relationship Manager

Power Bridge

<div>
 
 The Sales Account Manager is responsible for managing and growing key client accounts, driving sales revenue, and ensuring customer satisfaction. The role involves building strong relationships with clients, understanding their business needs, and proposing solutions to achieve mutual success.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and maintain relationships with existing clients, understanding their goals and challenges.
 
 </li>
 <li>
 Meet and exceed sales targets by upselling and cross-selling products/services.
 
 </li>
 <li>
 Identify new business opportunities and collaborate with the sales team to expand the customer base.
 
 </li>
 <li>
 Provide product knowledge and demonstrations to clients, addressing inquiries and concerns.
 
 </li>
 <li>
 Prepare and deliver sales presentations and proposals to prospective clients.
 
 </li>
 <li>
 Collaborate with internal teams to ensure timely delivery of products/services and resolve customer issues.
 
 </li>
 <li>
 Monitor market trends, competitor activities, and industry developments to identify opportunities for growth.
 
 </li>
 <li>
 Prepare regular reports on sales activities, achievements, and client feedback.
 
 </li>
 <li>
 Attend industry events and conferences to network and stay updated on market trends.
 
 </li>
 </ul>
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree in business, Marketing, or a related field.
 
 </li>
 <li>
 Proven experience as a Sales Account Manager or relevant role (2-4 years).
 
 </li>
 <li>
 Strong communication and interpersonal skills.
 
 </li>
 <li>
 Demonstrated ability to meet and exceed sales targets.
 
 </li>
 <li>
 Knowledge of the industry and market trends.
 
 </li>
 <li>
 Ability to build and maintain strong client relationships.
 
 </li>
 <li>
 Excellent negotiation and presentation skills.
 
 </li>
 <li>
 Proficient in MS Office and CRM software.
 
 </li>
 </ul>
 
 
 
 Benefits
 
 
 &bull; Health insurance coverage for employees and their families.
 
 &bull; Retirement savings plan with employer matching contributions.
 
 &bull; Opportunities for professional development and advancement within the organization.
 
</div>

Sales Account Manager

Instamart

<div>
 
 About The Team
 
 
 
 
 Swiggy Dineout
 
 is building India&rsquo;s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!
 
 
 Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save upto 40% on their dining bills when they pay their restaurant bills using the dineout feature on the Swiggy app Using the Dineout feature on the Swiggy app, users can discover and avail the best deals and discounts at restaurants, cafes, bars, and pubs in their city. Users can search for their favourite restaurants based on various parameters such as cuisine, location, price range, and availability.
 
 
 For customers, our vision is to become their default app for all their dining-out occasions. We intend to do so by building a full stack solution for them to discover restaurants they might like, make a table reservation, make payment, and avail the best discounts/value across restaurants.For restaurants, our vision is to become their de facto platform of choice to grow their dine-in business. We aspire to do so by becoming the most cost-efficient marketing channel for them to build their brand, drive demand and acquire &amp; engage customers.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Sign Contracts with restaurants and handle inquiries from existing and new clients
 </li>
 <li>
 Gather sales lead from the market and approach restaurants actively for conversion
 </li>
 <li>
 Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same (such as discounting constructs, adding images &amp; descriptions in the menu, reducing cancellation etc)
 </li>
 <li>
 Grow revenue for Swiggy Dineout through upselling, cross-selling, Ads investment, and other channels as may be applicable
 </li>
 <li>
 A person has to complete sales reporting activities for Swiggy, including competition intelligence, keeping track of partner visits, and recent trends in the city which he or she manages
 </li>
 <li>
 Should be able to handle potential clients when on the field as the first in command
 </li>
 <li>
 The individual will be responsible for their hired City and will be required to move and set base in the City.
 
 
 </li>
 </ul>
 
 Desired Skills
 
 
 
 <ul>
 <li>
 Knowledge of e-commerce activities or how the food delivery industry works (Not mandatory)
 </li>
 <li>
 Confident, Pleasing, and a go-getter personality
 </li>
 <li>
 Decent communication skills in English &amp; Effective local language skills are mandatory
 </li>
 <li>
 Should have basic numerical skills (Eg. growth degrowth)
 </li>
 <li>
 Good Negotiation and influencing skills
 </li>
 <li>
 Self-motivated and driven by targets.
 </li>
 <li>
 Knowledge of MS Office or a similar suite is a plus
 
 
 </li>
 </ul>
 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law
</div>

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

NxtWave

<div>
 
 
 Role Overview:
 
 
 
 
 
 
 The Regional Relationship Manager (Affiliate Admissions) will be responsible for expanding, managing, and driving admissions through the affiliate and channel partner network. The role requires strong networking ability, relationship management, and strategic planning to establish and strengthen affiliate ecosystems across regions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Drive admissions (enrollments) through the affiliate and channel partner ecosystem.
 </li>
 <li>
 Identify, onboard, and nurture high-performing affiliates and consultants.
 </li>
 <li>
 Strengthen and manage relationships with existing affiliates to ensure sustained results.
 </li>
 <li>
 Build and expand networks in new territories through market research and outreach.
 </li>
 <li>
 Conduct regular reviews, performance tracking, and enablement programs for affiliates.
 </li>
 <li>
 Collaborate with marketing and CRM teams for regional campaigns and lead flow optimization.
 </li>
 <li>
 Ensure compliance with defined admission processes and maintain accurate reporting metrics.
 </li>
 <li>
 Act as the regional point of contact for affiliate communication, payouts, and performance analysis.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (MBA or equivalent preferred).
 </li>
 <li>
 1&ndash;5 years of experience in business development, affiliate/channel partnerships, or education sector sales.
 </li>
 <li>
 Strong understanding of regional language and market dynamics.
 </li>
 <li>
 Excellent communication, negotiation, and relationship management skills.
 </li>
 <li>
 Process-oriented approach with strong organizational and reporting discipline.
 </li>
 <li>
 Long-term commitment and passion for growth within the education and admissions ecosystem.
 </li>
 <li>
 Proven ability to work independently while driving measurable results.
 </li>
 <li>
 Willingness to travel extensively across assigned regions.
 </li>
 </ul>
 
 
</div>

Regional Operations Manager

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115 client relationship manager jobs IN Hyderabad

Account Manager - Hi-Tech

Account Manager

Virtual Relationship Manager

Sales Account Manager

Account Manager

Associate Manager-Acquisition (Current Account)

Regional Operations Manager