customer service representative Jobs in Lahore

customer service representative

accounts executive

accounts manager

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

client relationship manager

AL GHANI Medical

Job DescriptionJob Timing: 6:30 PM to 3:30 AMJob Location: Lahore DHA Phase 8Key Responsibilities:<ul><li>Serve as the main liaison for client communication via calls, emails, and video meetings</li><li>Conduct thorough onboarding sessions for new clients to set expectations and gather requirements</li><li>Collaborate closely with media buyers, outreach teams, and creatives to ensure timely campaign delivery</li><li>Monitor project timelines, milestones, and deliverables to keep campaigns on track</li><li>Prepare and deliver regular campaign performance reports to clients, highlighting key metrics and ROI</li><li>Proactively manage client expectations, handle concerns, and resolve issues efficiently</li><li>Maintain CRM records (GoHighLevel preferred) and update client progress/status</li><li>Assist in upselling or renewing contracts by identifying client needs and opportunities</li></ul>Requirements:<ul><li>Minimum 2 years experience in client/account management, preferably within digital marketing or lead generation</li><li>Excellent English communication skills (written and verbal) to interact professionally with international clients</li><li>Strong organizational skills with an eye for detail and ability to manage multiple accounts simultaneously</li><li>Familiarity with CRM systems, ideally GoHighLevel, for pipeline and client management</li><li>Ability to work independently, multitask, and thrive under pressure in a fast-paced environment</li><li>Customer-oriented mindset with problem-solving skills and a proactive attitude</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs150,000.00 per monthWork Location: In person

Account Manager Client Relationship Manager

Marham - Find a Doctor

Marham is looking for a dynamic and relationship-driven Relationship Associate to join our team. The role combines a focus on accurate and transparent billing interactions with the opportunity to build and nurture strong relationships with doctors. The ideal candidate will have a background in sales or client relationship management, with the ability to resolve billing and operational concerns while fostering trust and long-term engagement. This position requires a blend of relationship management, communication, and problem-solving skills &mdash; ensuring smooth financial processes today while contributing to stronger doctor partnerships and growth Key Responsibilities:<ul><li>Serve as the primary relationship manager for doctors, ensuring smooth, transparent, and trust-based communication.</li><li>Act as a problem-solver by addressing billing matters, payments, operational issues, and any other concerns with honesty, empathy, and professionalism.</li><li>Uphold integrity in all financial and operational dealings, ensuring complete transparency with doctors regarding payments, invoices, and processes.</li><li>Proactively maintain strong relationships by engaging with doctors, understanding their needs, and ensuring a positive, long-term partnership with Marham.</li><li>Collaborate with finance, operations, and support teams to resolve issues swiftly and accurately, without compromising trust.</li><li>Anticipate potential challenges in doctor relationships and take preventive measures to strengthen satisfaction and loyalty.</li><li>Identify and propose smart, practical solutions that enhance doctor experience and contribute to Marham&rsquo;s growth.</li><li>Maintain accurate records of interactions, follow-ups, and resolutions to ensure accountability and clarity.</li><li>Actively contribute to building a doctor-first culture centered on transparency, reliability, and growth.</li></ul>Qualifications &amp; Skills<ul><li>Graduate degree (Business, Commerce, Finance, or related field preferred).</li><li>Minimum 1 year of prior experience in sales, client services, or relationship management.</li><li>Strong communication and interpersonal skills with a customer-first approach.</li><li>Foundational understanding of billing, invoicing, or finance processes, with the ability to learn and adapt. (Training will be provided.)</li><li>Analytical and problem-solving skills with a strong sense of transparency and discretion in handling sensitive financial and relationship matters.</li><li>Proficiency in MS Office (Excel, Word) and familiarity with CRM/ERP systems is a plus.</li><li>Ability to work independently and as part of a collaborative team.</li></ul>Why Join Us?<ul><li>Opportunity to contribute to patient-centric healthcare solutions.</li><li>A supportive work culture that values kindness, integrity, and growth.</li><li>Hands-on learning in both relationship management and billing operations.</li><li>Be part of a fast-growing company making healthcare more accessible and efficient.</li></ul>Note: Female candidates are strongly encouraged to apply for this roleJob Type: Full-time

Relationship Associate

Prepac Engineering Pvt Ltd

Job Description - Business Development ManagerCompany:Prepac EngineeringLocation:Lahore, Pakistan (with travel as required)Employment Type:Full-timeJob SummaryPrepac Engineering is seeking an experienced and results-driven Business Development Manager (BDM) to lead growth initiatives for our Vertical Form Fill Seal (VFFS) packaging machines and related industrial equipment. The ideal candidate will have a strong background in business development or sales management within the industrial machinery or packaging sector, with proven ability to identify new opportunities, expand market presence, and build long-term client relationships.Key Responsibilities&middot; Business Growth &amp; Market Development:&middot; Identify and pursue new business opportunities in domestic and international markets.&middot; Conduct market research to understand industry trends, customer needs, and competitor strategies.&middot; Develop and implement sales and growth strategies for VFFS machines.&middot; Expand client base in industries such as food, beverage, pharmaceuticals, and FMCG.&middot; Client Relationship Management:&middot; Build and maintain strong relationships with key clients, distributors, and partners.&middot; Conduct client meetings, presentations, and negotiations to secure contracts.&middot; Provide tailored business proposals in collaboration with technical and sales teams.&middot; Strategic Planning &amp; Reporting:&middot; Develop annual and quarterly business development plans aligned with company goals.&middot; Monitor sales performance, pipeline development, and prepare regular progress reports.&middot; Represent Prepac Engineering at exhibitions, trade fairs, and industry events.&middot; Team &amp; Cross-Functional Collaboration:&middot; Work closely with sales engineers, service engineers, and production teams to ensure client requirements are met.&middot; Provide insights to management on new product opportunities and service improvements.&middot; Mentor and support junior sales and business development staff.Qualifications &amp; Experience&middot; Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or related field.&middot; Minimum 5&ndash;7 years of proven experience in business development, preferably in packaging machinery, industrial equipment, or manufacturing.&middot; Familiarity with packaging machinery (VFFS) or industrial automation is a strong advantage.&middot; Proficiency in MS Office; knowledge of SAP Business One is a plus.&middot; Strong command of English and Urdu (Punjabi is an advantage).Key Skills &amp; Competencies&middot; Strong business acumen with the ability to identify and convert opportunities.&middot; Excellent negotiation and contract management skills.&middot; Strong communication and interpersonal abilities.&middot; Strategic thinking with a results-driven mindset.&middot; Ability to lead client discussions at senior levels.&middot; Willingness to travel for business development activities.Work Environment&middot; Based in Lahore head office and factory.&middot; Regular domestic travel; potential for international travel for trade shows and client meetings.Benefits&middot; Competitive salary with performance-based incentives.&middot; Travel allowances.&middot; Opportunity to lead business growth in a rapidly expanding industrial sector.&middot; Career development and leadership opportunities.Apply Now: hr@prepac.com.pkJob Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Business Development Manager

Keune Cosmetics Pakistan

The Business Development Manager is responsible for overseeing the implementation of business objectives among their company&rsquo;s sales, marketing and business development professionals.Job description:<ul><li>Contacting potential clients to establish a business relationship and meet with them</li><li>Develop new sales areas and improve sales through various methods</li><li>Research the latest in the business industry and creating new opportunities to expand business</li><li>Collaborate with sales and design teams to ensure requirements are met, such as sales numbers and profit goals.</li><li>Strong understanding of company products or services as well as business position and competition, to keep business competitive.</li></ul>Qualifications and skillsTo succeed as a business development manager, candidates should possess the following qualifications and abilities:<ul><li>Education. A bachelor&rsquo;s degree in business administration, marketing, or a related field is required; a master&rsquo;s degree is preferred.</li><li>Work experience. At least 8&ndash;10 years of experience in lead generation, client relationships, or strategic partnerships.</li><li>Communication skills. Strong written and verbal abilities for presenting business plans and collaborating with team members.</li><li>Problem-solving skills. Ability to analyze challenges, propose solutions, and implement them effectively.</li></ul>Job Type: Full-timePay: From Rs200,000.00 per monthWork Location: In person

Business Development Manager / International Recruiter (USA Based)

Paklogics

Location: Faisalabad or Lahore OfficeTimings: 5:00 PM to 2:00 AM (Pakistan Standard Time)Experience Required: Minimum 3 YearsEmployment Type: Full-Time, On-Site (Night Shift)About Paklogics:Paklogics is a global technology company delivering innovative software solutions, AI/ML products, SaaS platforms, mobile and web development, and IT staff augmentation. With clients across the US, Europe, and the Middle East, we pride ourselves on our people-driven culture, performance-based growth, and focus on excellence in execution.Role Overview:We are looking for a skilled and experienced Business Development Manager to join our growing team at our Faisalabad or Lahore office. The ideal candidate will be responsible for driving business growth by generating qualified leads, converting opportunities, and managing client communications &mdash; especially on international platforms.Key Responsibilities:<ul><li>Lead Generation:</li><li>Proactively generate leads through platforms like Upwork, LinkedIn, Freelancer, Fiverr, Clutch, etc.</li><li>Identify high-quality leads in the domains of mobile apps, web development, and AI/ML solutions.</li><li>Client Communication:</li><li>Take and conduct discovery calls with potential clients to understand project requirements.</li><li>Communicate effectively in fluent, professional English via calls, messages, and emails.</li><li>Proposal Development:</li><li>Prepare detailed project proposals, quotes, and timelines for custom software, websites, mobile apps, and AI/ML systems.</li><li>Coordinate with the technical team to gather insights and estimates for proposal creation.</li><li>Relationship Management:</li><li>Build and maintain strong relationships with potential and existing international clients.</li><li>Ensure timely follow-ups and consistent communication throughout the sales funnel.</li><li>Collaboration:</li><li>Work closely with the design, development, and project management teams to deliver quality proposals and successful project onboarding.</li></ul>Required Skills &amp; Qualifications:<ul><li>Minimum 3 years of experience in business development or sales within the IT industry.</li><li>Proven expertise in Upwork bidding and other freelancing platforms.</li><li>Strong understanding of IT services, especially in:</li><li>Web &amp; mobile app development</li><li>SaaS solutions</li><li>Artificial Intelligence &amp; Machine Learning</li><li>Excellent command of English (spoken &amp; written) &mdash; must be comfortable in client-facing video calls.</li><li>Ability to gather requirements, ask the right questions, and translate needs into structured proposals.</li><li>Confident personality with problem-solving and negotiation skills.</li></ul>What We Offer<ul><li>Growth-based increments and performance bonuses</li><li>Opportunity to work with international clients</li><li>Collaborative work environment with leadership support</li><li>Access to in-house tech and design teams for smoother project handover</li></ul>How to Apply:Send your updated resume and a short cover letter highlighting your Upwork experience and past client wins to: hr@paklogics.comJob Type: Full-timeWork Location: In person

Business Development Manager (BDM)

NKU Technologies Pvt.Ltd.

We are looking for a Business Development Executive.<ul><li>Acquiring business through Upwork</li><li>Quality project selection and bidding.</li><li>Writing proposals and customizing each proposal based on the nature of the project.</li><li>Project price estimation, quote, proposal creation, talking with client and closure.</li><li>Gather client requirements, communicate the requirements with the team and deliver the project to the client. Talking on phone, chatting applications and Skype depending on the requirement from the client</li><li>Maintain high rating on all platforms</li><li>Maintain a healthy relationship with the client(s)</li><li>Experience with interacting with clients in US/ UK / Canada / Australia</li><li>Lead generation (B2B)</li><li>Analyzing client mindset</li><li>Generating effective marketing strategies</li><li>Preparing progress reports</li><li>Targeting potential clients</li><li>2- 3 years of experience</li></ul>Package &amp; Benefits<ul><li>Excellent Salary Package</li><li>Health Insurance for employee &amp; his/her immediate family members</li><li>EOBI</li><li>Commission on top of salary</li><li>Performance Bonuses</li><li>Excellent chances for growth</li><li>International travel for client project deployments</li></ul>Job Type: Full-timePay: From Rs110,000.00 per monthWork Location: In person

Business Development Executive

IQVIA

<div>
 
 Job Location: Lahore
 
 
 
 
 Job Description Summary
 
 
 
 
 Job Overview:
 
 
 
 Provides the client relationship to clients through relationships with executives and leaders in the client organization in a part of mid-sized market or part of a large region. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.
 
 
 
 Essential Functions:
 
 
 
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 Under direct supervision, assists the sales team in selling IQVIA products and services within assigned accounts or territory to achieve assigned revenue goal.
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 Participate in sales/proposal presentations in face-to-face meetings with potential clients.
 </li>
 <li>
 Identifies contract expansion opportunities within assigned account(s) and elevates for qualification and decision to pursue.
 </li>
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 May interfaces with marketing, market research and/or IT at the user level in existing and prospective client(s).
 </li>
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 Represents the company to the client and the client to the company in all sales related activities. Monitors client satisfaction with contracted deliverables and provides feedback to Account team members on level of customer satisfaction.
 </li>
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 Effectively manage renewals and subscriptions.
 </li>
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 As required, may participate in contract renewal efforts on large multi-year contracts.
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in science, marketing, or a related field from an accredited university.
 </li>
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 At least 4+ years of proven experience in sales, marketing, business development, or relationship management.
 </li>
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 Experience in Pharma industry will be an added advantage.
 </li>
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 Strong communication, interpersonal and analytical skills.
 </li>
 <li>
 Proficiency in sales, business development and marketing
 </li>
 <li>
 Proven ability to write impactful proposals and reports. Good command on MS office and other analytical software.
 
 
 </li>
 </ul>
 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
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Account Manager (Pharma, Solutions Sales)

Explore 901+ Client relationship manager in Lahore this September. Find roles across top companies and apply now to boost your career.