müşteri temsilcisi

customer service associate Jobs in Istanbul

customer service associate

customer service representative Jobs in Istanbul

customer service representative

customer support specialist Jobs in Istanbul

customer support specialist

account development manager Jobs in Istanbul

account development manager

client service and consulting manager

<div>
 At EY, we&rsquo;re all in to shape your future with confidence.
 <br/>
 <br/>
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 <br/>
 <br/>
 Join EY and help to build a better working world.
 <br/>
 <br/>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 EY is a global leader in Assurance, Consulting, SaT (Strategy &amp;Transactions) and Tax services.
 <br/>
 <br/>
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. Our offices around the world use the same methodology and are linked through an integrated technology platform to enable instantaneous communication and collaboration among team members, regardless of location. As a member of EY Global, in T&uuml;rkiye we operate in 6 offices located in &Idot;stanbul, Ankara, Bursa, &Idot;zmir and Adana, with more than 1800 people for over 40 years.
 <br/>
 <br/>
 At EY, we empower our 400.000 people in more than 150 countries with the right mindsets and skills to navigate what&rsquo;s next, become the transformative leaders the world needs, pursue careers as unique as they are, and build their own exceptional EY experiences. We work together across our full spectrum of services and skills so that business, people and the planet can thrive together.
 <br/>
 <br/>
 Together, all in, to build a better working world.
 <br/>
 <br/>
 We are seeking for a
 <strong>
  People Advisory Services Manager
 </strong>
 to join our
 <strong>
  People
 </strong>
 <strong>
  Consulting Team
 </strong>
 with the following qualifications;
 <br/>
 <br/>
 <strong>
  What We Look For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 5 years of experience in human capital consulting, with expertise in areas such as Organization Design, Performance, Wage &amp; Benefits, Talent Management, Culture and Employee Experience, Workforce Analysis, Human Resources Analytics.
  </li>
  <li>
   Proven track record of successfully managing project-based work, demonstrating leadership in delivering high-quality outcomes
  </li>
  <li>
   Experience in team management, with the ability to effectively lead and motivate a team of consultants
  </li>
  <li>
   Passionate about research with a strong internal drive for action and results
  </li>
  <li>
   Proficient in using Excel and PowerPoint for data analysis and presentation purposes
  </li>
  <li>
   Detail-oriented with a proactive approach to follow-up and a commitment to producing excellent work
  </li>
  <li>
   Exceptional written and verbal communication skills in English are essential
   <br/>
   <br/>
  </li>
 </ul>
 5 years proven experience mainly in the following areas:
 <br/>
 <br/>
 <ul>
  <li>
   Talent Strategy and Strategic Workforce Planning,
  </li>
  <li>
   Employee experience, HR transformation,
  </li>
  <li>
   Culture Transformation,
  </li>
  <li>
   Organization Design,
  </li>
  <li>
   Title &amp; Grading Structures,
  </li>
  <li>
   HR Analytics,
  </li>
  <li>
   Performance Management,
  </li>
  <li>
   Compensation &amp; Benefits,
  </li>
  <li>
   HR Digitalization,
  </li>
  <li>
   Change Management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrating technical proficiency in our core capabilities and adopting a business-centric approach to solve complex client challenges
  </li>
  <li>
   Leading and supporting engagement activities, from initial planning to implementation, including identifying and managing potential issues and risks throughout the project lifecycle
  </li>
  <li>
   Influencing and persuading clients and stakeholders to garner support for significant change initiatives and decisions
  </li>
  <li>
   Contributing to business development and client pursuit efforts by preparing compelling proposals and delivering persuasive presentations to prospective clients
  </li>
  <li>
   Managing and leading a team of consultants, providing mentorship, guidance, and support to ensure the successful delivery of projects
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer You
  <br/>
  <br/>
 </strong>
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 <br/>
 <br/>
 Are you ready to shape your future with confidence? Apply today.
 <br/>
 <br/>
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 <br/>
 <br/>
 <strong>
  EY
 </strong>
 | Building a better working world
 <br/>
 <br/>
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 <br/>
 <br/>
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 <br/>
 <br/>
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
</div>


EY Türkiye - People Consulting / People Advisory Services Manager

Concentrix

<p></p><div><p>Job Title:</p>
Almanca M&uuml;&#351;teri Dan&#305;&#351;man&#305;<p></p><p>
Job Description</p>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<p>
Concentrix Hakk&#305;nda,</p><p></p><p>
Sekt&ouml;r&uuml;n&uuml;n lider markalar&#305;ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas&#305;nda insan odakl&#305; m&uuml;&#351;teri deneyimleri tasarl&#305;yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al&#305;&#351;an&#305;yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba&#351;ta &#304;stanbul, &#304;zmir, Ankara, Van olmak &uuml;zere toplam 7 &#351;ehirde, 17 bini a&#351;k&#305;n &ccedil;al&#305;&#351;an ile m&uuml;&#351;teri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.</p><p></p><ul><li>
M&uuml;&#351;teri taleplerini ve beklentilerini g&ouml;zden ge&ccedil;irin ve ihtiya&ccedil;lar&#305;na ve durumlar&#305;na g&ouml;re yan&#305;tlay&#305;n</li><li>
&Ccedil;e&#351;itli kanallar arac&#305;l&#305;&#287;&#305;yla etkile&#351;imleri y&ouml;netin (&ouml;rne&#287;in, ses, e-posta, sosyal medya veya sohbet) ve tutarl&#305; bir m&uuml;&#351;teri deneyimi sa&#287;lay&#305;n</li><li>
&#304;nsanlar&#305;n ya&#351;am&#305;n&#305; iyile&#351;tiren yaz&#305;l&#305;m &ccedil;&ouml;z&uuml;mlerini kullanmay&#305; &ouml;&#287;renin ve becerilerinizi geli&#351;tirin</li><li>
M&uuml;&#351;terilerimiz i&ccedil;in daha iyi marka deneyimleri sunun</li></ul><p></p><p>
Concentrix, a&#351;a&#287;&#305;daki &ouml;zelliklere sahipseniz sizin i&ccedil;in harika bir uyum sa&#287;lar:</p><ul><li>
Almanca dilini ak&#305;c&#305; bir &#351;ekilde konu&#351;abiliyorsan&#305;z</li><li>
Proaktif, &ouml;z motivasyonlu ve &ccedil;&ouml;z&uuml;m odakl&#305;ysan&#305;z</li><li>
D&ouml;n&uuml;&#351;&uuml;ml&uuml; ve hafta sonu vardiyalar&#305;nda &ccedil;al&#305;&#351;abiliyorsan&#305;z</li></ul><p></p><p><br>
Location:</p>
TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG<p></p><p>
Language Requirements:</p>
German<p></p><p>
Time Type:</p>
Full time<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div>

Almanca Müşteri Danışmanı

Moncler

<div>
 <p>
  MONCLER is looking for passionate a new family member to complete our teams for
  <strong>
   our boutique in Zorlu.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Client Advisor, with impeccable presentation and natural elegance, will guide each single client across the brand&rsquo;s values and heritage, gaining strong understanding of client and their needs and building a profitable, long-lasting relationship.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Client Advisor, in partnership with the team, is responsible for reaching individual results while contributing to the team targets as well.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Responsabilitiess
  </u>
 </p>
 <p>
  &middot; Ensures an unique client experience, creating long lasting relationship, taking care of all phases of selling ceremony, aftersales and clienteling activities, providing a warm and welcoming environment which creates the desire to come back
 </p>
 <p>
  &middot; Achieving excellent selling performances and results
 </p>
 <p>
  &middot; Cooperates during preparation and execution of inventories.
 </p>
 <p>
  &middot; Supporting to receive the deliveries, perform cycle counts, check stock layout.
 </p>
 <p>
  &middot; Works with the team effectively and enthusiastically, conveying energy and motivation, being a reliable partner.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Main Qualifications
  </u>
 </p>
 <p>
  &middot; Previous significant experience in sales roles, experience in structured Fashion Luxury/Retail Companies is a plus.
 </p>
 <p>
  &middot; Passionate about Retail, client oriented, with commercial mindset
 </p>
 <p>
  &middot; Excellent understanding of the luxury sector and product sensitivity
 </p>
 <p>
  &middot; Willings to evolve in the organization and being hard working,flexible ; open to relocate is a plus.
 </p>
 <p>
  &middot; Fluency &amp; Sophistication in English, proficiency in another language is a plus.her language is a plus.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   &ldquo;Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.&rdquo;
  </em>
 </p>
</div>


Client Advisors M/F - Istanbul Zorlu

FLO Group

<div>
 <p>
  <strong>
   Biz Kimiz?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Buras&inodot; FLO! Hayat&inodot;na dokundu&gbreve;umuz t&uuml;m payda&scedil;lar&inodot;m&inodot;za &ldquo;Benim Gelece&gbreve;im Burada&rsquo;&rsquo; dedirtecek olan geli&scedil;imin daima pe&scedil;inden gideriz. Bu geli&scedil;im f&inodot;rsatlar&inodot;ndan yararlanarak FLO&rsquo;yu aidiyet duygumuzu besleyecek bir ya&scedil;am alan&inodot;na d&ouml;n&uuml;&scedil;t&uuml;r&uuml;r&uuml;z. Bu ya&scedil;am alan&inodot;n&inodot; da hayatlar&inodot;m&inodot;z&inodot;n ayr&inodot;lmaz bir par&ccedil;as&inodot; olan teknoloji imkanlar&inodot;ndan ayr&inodot; d&uuml;&scedil;&uuml;nmeyiz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  3 k&inodot;tada 25'ten fazla &uuml;lkede faaliyet g&ouml;steren &scedil;irketimiz b&uuml;nyesinde;
  <strong>
   FLO, In Street, Nine West, Lumberjack ve Reebok
  </strong>
  ma&gbreve;aza zincirlerinin yan&inodot; s&inodot;ra, ma&gbreve;azalar&inodot;m&inodot;zda sat&inodot;&scedil;&inodot;n&inodot; ger&ccedil;ekle&scedil;tirdi&gbreve;imiz, toptan ve online sat&inodot;&scedil;&inodot;n&inodot; yapt&inodot;&gbreve;&inodot;m&inodot;z
  <strong>
   Kinetix, Polaris, Butigo, Dockers by Gerli, U.S. Polo ASSN,&Idot;nci, Lotto
  </strong>
  gibi her biri kendi alan&inodot;nda lider ayakkab&inodot; markalar&inodot;m&inodot;z bulunmaktad&inodot;r. 800&rsquo;e yak&inodot;n ma&gbreve;azam&inodot;zla, 14.000&rsquo;in &uuml;zerindeki &ccedil;al&inodot;&scedil;an&inodot;m&inodot;zla hizmet vermekteyiz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   FLO&rsquo;da
  </strong>
  &ldquo;
  <strong>
   M&uuml;&scedil;teri Hizmetler
  </strong>
  i
  <strong>
   Y&ouml;neticisi' hangi g&ouml;revlerden sorumludur?
  </strong>
 </p>
 <ul>
  <li>
   &Scedil;irket vizyonu do&gbreve;rultusunda belirlenen hizmet ve KPI&rsquo;lar&inodot;n&inodot;n, regulatif y&uuml;k&uuml;ml&uuml;l&uuml;klere ba&gbreve;l&inodot; ve y&uuml;ksek kalite standartlar&inodot;na ula&scedil;acak &scedil;ekilde &Ccedil;a&gbreve;r&inodot; Merkezi&rsquo;ndeki t&uuml;m operasyonlar ve lokasyonlarda kar&scedil;&inodot;lanmas&inodot;n&inodot; sa&gbreve;lamak,
  </li>
  <li>
   &Ccedil;a&gbreve;r&inodot; merkezi operasyonlar&inodot;n&inodot;n &ccedil;oklu lokasyonlarda, &scedil;irket i&ccedil;i birimlerle ileti&scedil;im ve s&uuml;re&ccedil;lerin koordineli &scedil;ekilde y&uuml;r&uuml;t&uuml;lmesini sa&gbreve;lamak; s&ouml;zle&scedil;me kapsam&inodot;ndaki performans hedeflerini lokasyon/kanal baz&inodot;nda takip etmek,
  </li>
  <li>
   &Ccedil;al&inodot;&scedil;an memnuniyetini g&ouml;zeterek maksimum verimlilik ve m&uuml;&scedil;teri memnuniyetine ula&scedil;mak amac&inodot;yla &ccedil;a&gbreve;r&inodot; merkezi s&uuml;re&ccedil;lerini ve performans &ccedil;&inodot;kt&inodot;lar&inodot; analiz etmek; gerekli iyile&scedil;tirmeler i&ccedil;in destek ekipleriyle birlikte s&uuml;re&ccedil; geli&scedil;tirme &ccedil;al&inodot;&scedil;malar&inodot;na katk&inodot; sa&gbreve;lamak,
  </li>
  <li>
   D&inodot;&scedil; kaynak operasyonlardan gelen sistem, s&uuml;re&ccedil;, uygulama ve altyap&inodot; taleplerini merkezi olarak toplayarak ilgili i&scedil; birimlerine y&ouml;nlendirmek; &ouml;nceliklendirme ve takibini yaparak sonu&ccedil;land&inodot;r&inodot;lmas&inodot;n&inodot; sa&gbreve;lamak,
  </li>
  <li>
   M&uuml;&scedil;teri hizmetlerinin anl&inodot;k takibini yapmak, ileti&scedil;im kanallar&inodot;ndan gelen konular&inodot; an&inodot;nda ilgili ki&scedil;i/ekiplere y&ouml;nlendirmek ve sonu&ccedil;land&inodot;r&inodot;lmas&inodot; i&ccedil;in takip etmek,
  </li>
  <li>
   &Ccedil;a&gbreve;r&inodot; merkezi operasyonunun saatlik KPI verilerini takip etmek, hedeflerden sapma durumunda alarm sistemlerini devreye alarak ilgili ekipleri h&inodot;zl&inodot;ca aksiyona &ccedil;a&gbreve;&inodot;rmak ve y&ouml;netmek,
  </li>
  <li>
   Ayl&inodot;k &ccedil;a&gbreve;r&inodot; tahminlerini haz&inodot;rlamak, d&inodot;&scedil; kaynak firmalarla payla&scedil;mak ve yo&gbreve;unlu&gbreve;u etkileyebilecek kampanya gibi durumlara y&ouml;nelik ilgili birimlerle &ouml;nceden koordinasyon sa&gbreve;lamak,
  </li>
  <li>
   B&uuml;t&ccedil;e takip ve kontrol&uuml;n&uuml; sa&gbreve;lamak, al&inodot;nan aksiyonlarla b&uuml;t&ccedil;e i&ccedil;inde kal&inodot;nmas&inodot;n&inodot; temin etmek.
  </li>
  <li>
   D&inodot;&scedil; kaynak ekiplerinin ayl&inodot;k faturalar&inodot;n&inodot;n detaylar&inodot;n&inodot; incelemek, do&gbreve;rulu&gbreve;unu teyit etmek, &ouml;d&uuml;l-ceza hesaplamalar&inodot; yaparak, ayl&inodot;k fatura mutabakat&inodot; sa&gbreve;lamak.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &Idot;&scedil; tan&inodot;m&inodot;n&inodot;n senin i&ccedil;in uygun oldu&gbreve;unu d&uuml;&scedil;&uuml;n&uuml;yorsan ve;
  </strong>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin lisans veya &ouml;n lisans b&ouml;l&uuml;mlerinden mezunsan, tercihen &Idot;&scedil;letme, &Idot;ktisat, ileti&scedil;im vb.
  </li>
  <li>
   &Ccedil;a&gbreve;r&inodot; merkezi operasyonlar&inodot; alan&inodot;nda en az 3 y&inodot;l tak&inodot;m lideri, supervisor, operasyon/birim y&ouml;neticili&gbreve;i deneyim sahibiysen,
  </li>
  <li>
   Outsource s&ouml;zle&scedil;meleri, hizmet seviyesi anla&scedil;malar&inodot; (SLA) ve performans kriterleri (KPI) konular&inodot;nda bilgi sahibiysen,
  </li>
  <li>
   Farkl&inodot; lokasyonlarda y&uuml;r&uuml;t&uuml;len d&inodot;&scedil; kaynak operasyonlar&inodot;n&inodot;n koordinasyon ve y&ouml;netiminde deneyimliysen,
  </li>
  <li>
   Ekip y&ouml;netimi ve liderlik yetkinli&gbreve;ine sahip olmak; farkl&inodot; payda&scedil;larla etkin ileti&scedil;im kurabilmede kendine g&uuml;veniyorsan,
  </li>
  <li>
   H&inodot;zl&inodot; de&gbreve;i&scedil;en operasyonel ihtiya&ccedil;lara uyum sa&gbreve;layabilecek esneklik ve kriz y&ouml;netimi yetene&gbreve;i g&ouml;sterebilece&gbreve;ine inan&inodot;yorsan,
  </li>
  <li>
   Sunum becerilerin geli&scedil;mi&scedil; ve Office programlar&inodot;n&inodot;n ileri seviyede kullan&inodot;m&inodot;na h&acirc;kimsen,
  </li>
  <li>
   Tercihen iyi seviyede &Idot;ngilizce bilgisine sahipsen
  </li>
  <li>
   "Planlama, takip ve organizasyon becerilerim geli&scedil;mi&scedil;tir." diyorsan ba&scedil;vurunu sab&inodot;rs&inodot;zl&inodot;kla bekliyoruz.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   FLO&rsquo;da i&scedil;e al&inodot;m s&uuml;reci nas&inodot;l ilerler?
  </strong>
 </p>
 <p>
  Ba&scedil;vuruda bulunan t&uuml;m adaylar&inodot;m&inodot;z&inodot; dil, din, &inodot;rk, cinsiyet ayr&inodot;m&inodot; g&ouml;zetmeden e&scedil;it g&ouml;r&uuml;yoruz. &Idot;lgili pozisyondan beklenen yetenekleri &ouml;l&ccedil;&uuml;mlemek ad&inodot;na test ve envanter uyguluyor, yetkinlikleri do&gbreve;ru belirleyebilmek ad&inodot;na yap&inodot;land&inodot;r&inodot;lm&inodot;&scedil; m&uuml;lakatlarla s&uuml;re&ccedil;lerimizi y&uuml;r&uuml;t&uuml;yoruz. Her aday&inodot;m&inodot;z&inodot; s&uuml;recin her a&scedil;amas&inodot;nda mutlaka bilgilendiriyoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Flo Ma&gbreve;azac&inodot;l&inodot;k ve Pazarlama A.&Scedil;. &Ccedil;al&inodot;&scedil;an Aday&inodot; Ki&scedil;isel Verilerinin &Idot;&scedil;lenmesi Ayd&inodot;nlatma Metni&rsquo;ne https://kurumsal.flo.com.tr/calisan-adayi-aydinlatma-metni adresinden ula&scedil;abilirsiniz.
 </p>
 <p>
 </p>
</div>


Müşteri Hizmetleri Yöneticisi

Doğa İnsan Kaynakları Yönetim ve Bilişim Danışmanlık Hizmetleri Ltd. Şti.

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
Dan&#305;&#351;manl&#305;&#287;&#305;n&#305; yapt&#305;&#287;&#305;m&#305;z sa&#287;l&#305;k sekt&ouml;r&uuml;ndeki kurumsal firmam&#305;z i&ccedil;in &quot;Almanca Inbound M&uuml;&#351;teri Dan&#305;&#351;man&#305;&quot; aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r.<br>
<br>
Lokasyon: &#304;stanbul (Hibrit)<br>
<br>
Sa&#287;l&#305;k sekt&ouml;r&uuml; ilgini &ccedil;ekiyorsa, Inbound Almanca kariyer f&#305;rsat&#305; seni bekliyor!<br>
<br>
<b>&#304;&#351; Tan&#305;m&#305;:</b><br>
<ul><li>Sa&#287;l&#305;k sekt&ouml;r&uuml; alan&#305;nda Inbound talepleri kar&#351;&#305;lamak ve m&uuml;&#351;terilere destek olmak</li>
</ul></div><h2 class="jobSectionHeader"><b>Aranan Nitelikler</b></h2><div>
<b>Firman&#305;n Sa&#287;lad&#305;&#287;&#305; &#304;mkanlar:</b><br>
<ul><li>43.000 TL toplam &uuml;cret!</li>
<li>En ge&ccedil; 19:00'da biten &ccedil;al&#305;&#351;ma!</li>
<li>Yol &amp; Yemek deste&#287;i!</li>
<li>Hafta sonu tatil!</li>
<li>Sadece Inbound &ccedil;a&#287;r&#305;lar!</li>
<li>Hibrit &ccedil;al&#305;&#351;ma modeli!</li>
</ul>Hadi sen de Almanca Inbound i&#351; f&#305;rsat&#305;n&#305; ka&ccedil;&#305;rma ve sa&#287;l&#305;k sekt&ouml;r&uuml;nde profesyonelli&#287;e ad&#305;m&#305;n&#305; at!<br>
<br>
T&uuml;m i&#351; ilanlar&#305;m&#305;z i&ccedil;in;https://www.dogahr.com/<br>
<br>
Do&#287;a HR Ayd&#305;nlatma Metni:https://dogahr.com/kvkk<br>
<br>
Do&#287;aHR, Great Place to Work&reg; taraf&#305;ndan T&uuml;rkiye'nin En &#304;yi &#304;&#351;verenler Listesi'nde yer alan ve T&uuml;rkiye&rsquo;nin en iyi i&#351;e al&#305;m firmas&#305;d&#305;r.<br>
<br>
Do&#287;a HR; T&uuml;rkiye &#304;&#351; Kurumu'nun 04.05.2018 tarih 970 numaral&#305; izin belgesi ile faaliyet g&ouml;steren &ouml;zel istihdam b&uuml;rosudur.</div><b>
&quot;DO&#286;A &#304;NSAN KAYNAKLARI Y&Ouml;NET&#304;M VE B&#304;L&#304;&#350;&#304;M DANI&#350;MANLIK H&#304;ZMETLER&#304; LTD. &#350;T&#304;.&quot;</b> T&uuml;rkiye &#304;&#351; Kurumu' nun <b>970</b> numaral&#305; izin belgesi ile faaliyetlerini s&uuml;rd&uuml;rmektedir.</div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>M&uuml;&#351;teri Dan&#305;&#351;man&#305;
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Sa&#287;l&#305;k-T&#305;p
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>M&uuml;&#351;teri Hizmetleri
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>Hibrit
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; , &#304;stanbul Anadolu Yakas&#305;
</div></div><div><p><b>&#304;lk Yay&#305;nlama Tarihi</b></p>
<div>:</div>
<div>2.09.2025
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>2.09.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>10.11.2025</div></div></ul></div>

Sağlık Sektöründe Almanca Inbound Müşteri Danışmanı

Değişim Dinamikleri Yönetim Merkezi

<p>Dan&#305;&#351;manl&#305;&#287;&#305;n&#305; yapmakta oldu&#287;umuz, insani yard&#305;m alan&#305;nda faaliyet g&ouml;steren derne&#287;imizin &ccedil;a&#287;r&#305; merkezinde g&ouml;revlendirilmek &uuml;zere <b>&ldquo;M&uuml;&#351;teri Hizmetleri Temsilcileri&rdquo;</b> ar&#305;yoruz.</p><p>Konum: &#304;sto&ccedil;, Ba&#287;c&#305;lar / &#304;stanbul</p><p><b>&#304;&#351; Tan&#305;m&#305;</b></p><ul><li>Ba&#287;&#305;&#351;&ccedil;&#305;larla etkili ve nazik ileti&#351;im kurarak g&uuml;ncel projeler hakk&#305;nda bilgilendirmek, ili&#351;ki geli&#351;tirmek ve s&uuml;reci takip etmek,</li><li>Gelen yard&#305;m taleplerini alarak ilgili birimlere aktarmak,</li><li>&Ouml;neri, te&#351;ekk&uuml;r ve &#351;ikayetleri kay&#305;t alt&#305;na alarak &ccedil;&ouml;z&uuml;m s&uuml;re&ccedil;lerini takip etmek,</li><li>T&uuml;m ileti&#351;im s&uuml;re&ccedil;lerini derne&#287;in vizyon ve de&#287;erleri do&#287;rultusunda toplumsal fayday&#305; &ouml;nceleyerek y&uuml;r&uuml;tmek,</li><li>Y&uuml;r&uuml;tt&uuml;&#287;&uuml; t&uuml;m s&uuml;re&ccedil;leri kay&#305;t alt&#305;na alarak raporlamak.</li></ul><p><b>Aranan Nitelikler</b></p><ul><li>Tercihen &ccedil;a&#287;r&#305; merkezi / m&uuml;&#351;teri hizmetleri alan&#305;nda 1-2 deneyimli ve / veya bu alanda kariyer hedefleyen,</li><li>&#304;leti&#351;im, ikna ve m&uuml;zakere becerileri geli&#351;mi&#351;,</li><li>Diksiyonu d&uuml;zg&uuml;n ve ak&#305;c&#305;,</li><li>Dinamik, &ouml;zg&uuml;veni ve motivasyonu y&uuml;ksek, tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n</li><li>Sorumluluk sahibi, i&#351;ini takip edip sonu&ccedil; alabilen, kalite ve hizmet odakl&#305;,</li><li>&#304;stanbul &#304;sto&ccedil; (Ba&#287;c&#305;lar)&rsquo;da bulunan genel merkezimize kolay ula&#351;&#305;m sa&#287;layabilecek.(Yerinde &ccedil;al&#305;&#351;ma yap&#305;lmaktad&#305;r.)</li></ul><p>&#304;&#351;in tan&#305;m&#305; ilginizi &ccedil;ekiyor ve yukar&#305;da belirtilen tecr&uuml;be, yetenek &amp; uzmanl&#305;klara sahip oldu&#287;unuzu d&uuml;&#351;&uuml;n&uuml;yorsan&#305;z ba&#351;vurular&#305;n&#305;z&#305; bekliyoruz.</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Maa&#351;: ayl&#305;k 22.000,00TRY veya &uuml;zeri</p><p>Ula&#351;&#305;m/Ta&#351;&#305;nma &#304;mkan&#305;:</p><ul><li>istanbul'da: &#304;&#351;e ula&#351;&#305;m imkan&#305; olmas&#305; veya &ccedil;al&#305;&#351;maya ba&#351;lamadan &ouml;nce ta&#351;&#305;nmay&#305; planl&#305;yor olmas&#305; gerekir (Tercih edilir)</li></ul>

Müşteri Hizmetleri Temsilcisi

PwC Türkiye

<div>
 <p>
  <strong>
   At PwC, our purpose is to build trust in society and solve important problems
  </strong>
 </p>
 <p>
  We&rsquo;re a network of firms in 149 countries with more than 370,000 people who are committed to delivering quality in assurance, advisory and tax services. PwC has been providing services to the Turkish business world since 1981, with a professional staff of more than 2.000 in &Idot;stanbul, Ankara, Bursa, &Idot;zmir and Eski&scedil;ehir.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At PwC, we are a group of employees with a rich variety of knowledge, skills and competencies. PwC&rsquo;s problem-solving teams come together in unusual, untraditional new ways from various disciplines to create The New Equation strategy. The New Equation is our global strategy with a human-centered and tech-powered approach, that focuses on our clients and all stakeholders, and helps them build trust and drive sustainable results.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operations Consulting: Manager/Senior Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for new members of our
  <strong>
   Operations Consulting
  </strong>
  for Manager and Senior Manager levels. Members of our team are expected to contribute to project work as well as business &amp; practice development activities conducted as part of the Operations Consulting team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Deep supply chain expertise, primarily planning, sourcing &amp; procurement, and logistics areas at managerial / leadership roles from an industry and/or management consulting perspective
  </li>
  <li>
   Automotive, Manufacturing, FMCG, Consumer Goods Industry experience is a plus
  </li>
  <li>
   Undergraduate Degree in Engineering (preferably Industrial Engineering)/Business Administration from a reputable university in Turkey or abroad
  </li>
  <li>
   MA, MSc. and/or Ph.D. degree from a leading school is a plus
  </li>
  <li>
   Excellent verbal and written command of English and Turkish
  </li>
  <li>
   Strong critical thinking, analytical modeling, optimization and problem-solving skills
  </li>
  <li>
   Energetic, self-motivated, dedicated, detail and results-oriented
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Ability to work in a fast-paced environment and flexibility to work to tight deadlines
  </li>
  <li>
   Flexible to travel within Turkey and/or abroad
  </li>
  <li>
   Knowledge of Supply Chain related Enterprise Application solutions (APS, SRM, WMS, TMS, etc.) and/or Optimization &amp; Simulation Tools, and/or emerging technologies (RPA, AI, D&amp;A, etc.) is a plus
  </li>
  <li>
   Good command of MS Office programs (especially Word, Excel and PowerPoint)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role &amp; Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Help clients to shape their management decisions or redesign &amp; optimize operations from strategy to execution by using consulting and industry expertise
  </li>
  <li>
   Lead on specific programme or project management disciplines scoping and planning, business case development, benefit and milestone tracking, issue/risk management
  </li>
  <li>
   Lead teams and client deliverables during projects as one of your core responsibilities including overseeing of cross-functional teams
  </li>
  <li>
   Identify, assess and solve complex problems, where analysis requires an in-depth evaluation of variable factors to create value for the clients&rsquo; requirements
  </li>
  <li>
   Develop strong long-term client relationships and become recognized as a trusted business advisor
  </li>
  <li>
   Carry out collaborations with other competencies (i.e Finance, Supply Chain, Human Resources, Operations, Technology) and go-to-market teams (e.g. Consumer Markets, Industrial Markets, Automotive, Financial Services, Health &amp; Life Sciences)
  </li>
  <li>
   Based on supply chain priorities, develop supply chain, sourcing and/or logistics management strategies, help design end-to-end supply chain operations
  </li>
  <li>
   Leading stakeholder &amp; communication management with senior management levels at a client and/or within PwC
  </li>
  <li>
   Contribute to practice management including thought leadership produced for internal and external marketing purposes
  </li>
  <li>
   Leading business development activities, including client proposals and RFP responses
  </li>
  <li>
   Undertake research in various sectors related to supply chain and producing detailed analysis reports
  </li>
  <li>
   Coaching, developing, and mentoring staff
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  --
 </p>
 <p>
  <em>
   PwC T&uuml;rkiye &scedil;irketleri* olarak elektronik ortamda toplanan kimlik, ileti&scedil;im, &ouml;zge&ccedil;mi&scedil; ve CV&rsquo;niz&rsquo;de yer alan ki&scedil;isel verilerinizi i&scedil; ba&scedil;vurusu s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla KVKK m. 5/2 (f) uyar&inodot;nca, hukuki ihtilaf olu&scedil;mas&inodot; halinde yasal s&uuml;re&ccedil;lerin y&uuml;r&uuml;t&uuml;lebilmesi amac&inodot;yla KVKK m. 5/2 (e) uyar&inodot;nca i&scedil;leyece&gbreve;iz. Ki&scedil;isel verilerinizi mevzuattan dolay&inodot; ki&scedil;isel verilerinizin payla&scedil;&inodot;lmas&inodot;n&inodot;n zorunlu oldu&gbreve;u hallerde, ilgili ve yetkili kamu kurum ve kurulu&scedil;lar&inodot;yla KVKK m. 5/2 (&ccedil;) uyar&inodot;nca payla&scedil;abiliriz. Ki&scedil;isel verilerinin KVKK m. 9 uyar&inodot;nca merkezi yurt d&inodot;&scedil;&inodot;nda bulunan Google sistemleri &uuml;zerinden i&scedil;lenecektir. KVKK&rsquo;n&inodot;n 11. Maddesi kapsam&inodot;ndaki haklar&inodot;n&inodot;z&inodot; https://www.pwc.com.tr/tr/hakkimizda/pwc-turkiye-kvk-basvuru-formu.pdf linkinde bulunan Ba&scedil;vuru Formu ile veya pwc.turkiye@hs03.kep.tr adresine, veya tr.dpo@tr.pwc.com adresine iletebilirsiniz.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   *PwC T&uuml;rkiye &scedil;irketleri; PwC Dan&inodot;&scedil;manl&inodot;k Hizmetleri A.&Scedil;. &amp; PwC Ba&gbreve;&inodot;ms&inodot;z Denetim ve Serbest Muhasebeci Mali M&uuml;&scedil;avirlik A.&Scedil;. &amp; PwC Yeminli Mali M&uuml;&scedil;avirlik A.&Scedil;. &amp; PwC Y&ouml;netim Dan&inodot;&scedil;manl&inodot;&gbreve;&inodot; A.&Scedil;., PwC Serbest Muhasebeci Mali M&uuml;&scedil;avirlik Ltd. &Scedil;ti., Gago T&uuml;rkmen Avukatl&inodot;k Ortakl&inodot;&gbreve;&inodot;
  </em>
 </p>
 <p>
 </p>
</div>


Operations Consulting: Manager/Senior Manager (JP00337)

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