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clinical technical specialist

customer support specialist

GoStudent

<div>
 <p>
  <strong>
   You want more than just a job? Then you&rsquo;ve come to the right place!
  </strong>
  At GoStudent, you shape the education of students and the adults of tomorrow! We are now looking for a dedicated Customer Service Specialist to support our physical learning centres in Germany.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Place of work
  </strong>
 </p>
 <p>
  Istanbul (hybrid) or Turkey (remote)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your role on our mission:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The perfect combination &ndash; you manage sales &amp; customer support &ndash; from the first conversation to long-term care:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Advise &amp; convince &ndash; You consult parents and students, recommend the right learning solutions and arrange appointments with our tutoring centres in Germany.
  </li>
  <li>
   Handle calls &ndash; You manage inbound calls from new and existing customers and perform outbound calls when required.
  </li>
  <li>
   Turn interest into action &ndash; You inform families about our offers and encourage them to book an appointment.
  </li>
  <li>
   Support customers &ndash; You provide ongoing support to existing customers with their inquiries and requests.
  </li>
  <li>
   Administration &ndash; You perform administrative tasks related to customer records, follow-ups, and ensure smooth processes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your impact will be measured by:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Conversion Rate &ndash; Turning potential new customers into appointments.
  </li>
  <li>
   Appointment Arrival Rate &ndash; Ensuring booked customers show up to the meetings you booked.
  </li>
  <li>
   Customer Care excellence &ndash; Handling inbound &amp; outbound calls effectively while meeting team targets.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you will bring:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Native-level German skills &ndash; You communicate confidently with German-speaking parents and students and get them excited about our offering.
  </li>
  <li>
   Sales mindset &amp; initiative &ndash; You love to convince people, set yourself ambitious goals, and actively contribute to team success.
  </li>
  <li>
   Communication skills &ndash; You are persuasive, empathetic, and able to build trust with families.
  </li>
  <li>
   Experience &ndash; Background in customer service, telesales, or call center roles is preferred (but not mandatory).
  </li>
  <li>
   Organizational talent &ndash; You handle multiple tasks (calls, admin, follow-ups) with attention to detail.
  </li>
  <li>
   Target Focus &ndash; You are motivated by KPIs and enjoy celebrating when you achieve them.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  💡
  <strong>
   Your future:
  </strong>
  This role is your springboard into the world of Sales &amp; Customer Success &ndash; and beyond. Your success determines your next step!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our way to develop your full potential::
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Flexible working &ndash; Based in Turkey: choose between remote or working in our Istanbul office.
  </li>
  <li>
   Career growth &ndash; Continue your career with clear development paths and our Spark! Growth &amp; Development program. Access thousands of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions.
  </li>
  <li>
   Work Smart, Play Hard &ndash; Join regular team and office events, celebrate successes, and enjoy a fun, supportive atmosphere.
  </li>
  <li>
   All-round support &ndash; Benefit from a comprehensive Employee Support Program &ndash; for you and your loved ones.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Openness Statement
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page &ldquo;who we are&rdquo;!
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 🚀
 </p>
 <p>
  <br/>
 </p>
 <p>
  Please upload your CV in PDF format, preferably in English as DOC format may not be supported.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Disclose Privacy &amp; Compliance Information
 </p>
</div>


Customer Support Specialist – Germany (based in Turkey)

VisionPlus

<p><b>Location:</b> Istanbul (Office near Vadi Istanbul AVM)<br/><b>Starting Salary:</b> 1100 USD/month<br/><b>Work Model:</b> Rotating shifts &ndash; <b>1 week office / 1 week work from home</b><br/><b>Shifts:</b> Day &amp; Night shifts</p><p><b>Position Summary:</b></p><p>We are looking for a dynamic and customer-focused <b>Customer Support Agent</b> to join our team in Istanbul. You will be the first point of contact for our customers, providing professional support and ensuring a smooth experience with our payment services.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to customer inquiries via email, chat, and phone in a timely and professional manner.</li><li>Provide accurate information regarding company products, services, and payment processes.</li><li>Assist customers with account setup, transaction issues, payment inquiries, refunds, and troubleshooting.</li><li>Investigate and resolve customer issues, escalating complex cases to the appropriate departments when needed.</li><li>Stay up to date on product knowledge, service features, and internal policies.</li><li>Log customer interactions and resolutions accurately in the system.</li><li>Collaborate with internal departments such as Compliance, Risk, Technical Support, Product, and Finance to resolve customer concerns.</li><li>Ensure compliance with company guidelines and regulatory standards.</li><li>Meet or exceed individual and team performance targets (e.g., response time, resolution rate, customer satisfaction).</li></ul><p><b>Requirements:</b></p><ul><li>Native Arabic and fluent English (both written and spoken)</li><li>1&ndash;2 years in customer support, preferably in fintech, financial services, or a payment service provider environment</li><li>Strong verbal and written communication</li><li>Excellent problem-solving and attention to detail</li><li>Customer-oriented mindset with the ability to stay calm under pressure</li></ul><p><b>Availability:</b> Willingness to work in shifts, including weekends and holidays as required</p><p>Job Type: Full-time</p>

Customer Support Agent (Arabic Speaker) – Rotating Shifts (Office & Remote)

<div><p>At <b>ABB</b>, we help industries run leaner and cleaner&mdash;and every person here makes that happen. You&rsquo;ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.</p><p></p><p><b>
This position reports to:</b></p>
Service Sales Support Manager<p></p><p>
__</p><div><br>
The work model for the role is: {hybrid}
<br>
<br>
<b>Your role and responsibilities
</b><ul><li>Processes customer orders in coordination with Sales, Supply Chain, Logistics and Finance to ensure accurate and timely order booking and delivery.</li><li>
Handles customer requests related to order status, changes and documentation, coordinating with relevant teams to ensure complete and efficient resolution.</li><li>
Maintains accurate documentation and ensures that all relevant information is properly recorded in the applicable systems in line with company standards.</li><li>
Monitors backlog and order-related data to support on-time delivery performance and continuous process improvement.</li><li>
Ensures effective handling of post-order activities in collaboration with internal teams.</li><li>
Identifies opportunities to improve order management processes and supports efficiency initiatives.</li></ul></div><div><br>
<b>
Qualifications for the role
</b><ul><li>Bachelor&rsquo;s Degree in related fields</li><li>
Demonstrates good command of English and is fluent in Turkish.</li><li>
A team-oriented and customer-focused profile with effective communication skills.</li><li>
Experience working with SAP is preferred.</li></ul></div><p></p><p>
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.</p><p>
</p><p>Ready to make an impact?
</p><p></p><p>Apply today or visit <b>https://www.abb.com</b> to learn more about the impact of our solutions across the globe.</p></div>

Service Sales Support Specialist - Temporary

<div>
 At
 <strong>
  ABB
 </strong>
 , we help industries run leaner and cleaner&mdash;and every person here makes that happen. You&rsquo;ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
 <br/>
 <br/>
 <strong>
  This position reports to:
  <br/>
  <br/>
 </strong>
 Service Sales Support Manager
 <br/>
 <br/>
 __
 <br/>
 <br/>
 The work model for the role is: {hybrid}
 <br/>
 <br/>
 <br/>
 <strong>
  Your Role And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Processes customer orders in coordination with Sales, Supply Chain, Logistics and Finance to ensure accurate and timely order booking and delivery.
  </li>
  <li>
   Handles customer requests related to order status, changes and documentation, coordinating with relevant teams to ensure complete and efficient resolution.
  </li>
  <li>
   Maintains accurate documentation and ensures that all relevant information is properly recorded in the applicable systems in line with company standards.
  </li>
  <li>
   Monitors backlog and order-related data to support on-time delivery performance and continuous process improvement.
  </li>
  <li>
   Ensures effective handling of post-order activities in collaboration with internal teams.
  </li>
  <li>
   Identifies opportunities to improve order management processes and supports efficiency initiatives.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications For The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in related fields
  </li>
  <li>
   Demonstrates good command of English and is fluent in Turkish.
  </li>
  <li>
   A team-oriented and customer-focused profile with effective communication skills.
  </li>
  <li>
   Experience working with SAP is preferred.
   <br/>
   <br/>
  </li>
 </ul>
 Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
 <br/>
 <br/>
 Ready to make an impact?
 <br/>
 <br/>
 Apply today or visit
 <strong>
  https://www.abb.com
 </strong>
 to learn more about the impact of our solutions across the globe.
</div>


<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Order Management Specialist - Commercial Vehicle (m/f/d)
</b></h1></div></div></div></div><div><div><div><div>Country/Region: TR
</div></div></div></div><div><div><div><div>Location:
Istanbul, Istanbul, TR, 34920
</div></div></div></div><p></p><div><div><div><div><p>Req ID 84883 | Istanbul &ndash; Aftermarket, T&uuml;rkiye, ZF Services T&uuml;rk San. ve Tic. A.Ş.</p><p><br>
</p><div><div><div><h2 class="jobSectionHeader"><b>About the Team:</b></h2>
</div><div><p>
We are looking for a new candidate for the position of <b>Customer Order Management Specialist (m/f/d) </b>within <b>Aftermarket Division</b> in our <b>Istanbul, Sultanbeyli</b> location.</p><br>
<p></p>
<p><b>
What you can look forward to as</b> <b>Customer Order Management Specialist</b> <b>(m/f/d):</b></p>
<ul>
<li>To ensure that the material shipments of all product groups ordered by the sales teams are shipped at the right time, right quantity and right price in accordance with the procedures,</li>
<li>Respond to customer inquiries regarding their orders in the system, provide up‑to‑date status information, and resolve all requests received through communication channels in line with defined KPIs,</li>
<li>To carry out and follow up the transfer processes in export and customs,</li>
<li>To make all entry and exit registration procedures for all product group operations on ERP system,</li>
<li>To support monthly and weekly sales reports.</li></ul><br>
<p></p>
<p><b>
Your profile as</b><b> </b><b>Customer Order Management Specialist</b> <b>(m/f/d):</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, International Trade, Logistics, Supply Chain Management, or a related field,</li>
<li><b>Minimum 4 years of experience in sales support or customer order management</b> <b>positions,</b> <b>preferably in the automotive spare parts sector,</b></li>
<li>Experience in ERP systems (preferably SAP), proficient in MS Office programs, nice to have: PowerBI skills,</li>
<li>Strong communication and customer‑orientation skills,</li>
<li>At least intermediate level of English and fluent Turkish (written and spoken).</li></ul><br>
<p></p>
<p><b>
Why you should choose ZF in Istanbul:</b></p>
<ul>
<li>An employment contract in a stable, global company,</li>
<li>Private health insurance and employee package,</li>
<li>Good working atmosphere; international cooperation, interesting projects, and tasks.</li></ul><br>
<p></p>
<p><b>
Please submit your CV in English</b></p></div></div></div><br>
<p></p>
<p>Be part of our ZF team as Customer Order Management Specialist - Commercial Vehicle (m/f/d) and apply now!</p>
<p>Contact</p>
<p>Joanna Becher</p>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Logistics, Supply Chain Manager, Supply Chain, ERP, Operations, Technology, Automotive</p></div>

Customer Order Management Specialist - Commercial Vehicle (m/f/d)

Philips

<div><h3 class="jobSectionHeader"><b>Job Title
</b></h3>Services &amp; Solutions Delivery Specialist - Contract Admin
<p></p><h3 class="jobSectionHeader"><b>Job Description
</b></h3><p><b>Services &amp; Solutions Delivery Specialist - Contract Admin
</b></p><p>Manage and optimize complex service contracts, ensuring accurate registration, compliance, and seamless integration across systems.
</p><p></p><p><b>Your role:
</b></p><ul><li>As a Services and Solutions Delivery Contract Admin, you&rsquo;ll play a key role in ensuring that Philips&rsquo; high-value service contracts are accurately implemented, monitored, and optimized to support seamless service delivery and customer satisfaction.
</li><li>You&rsquo;ll collaborate with internal teams including sales, legal, finance, and customer service to manage contract lifecycles, resolve escalations, and support negotiations.
</li><li>You will determine the appropriate contract registration and cost settlement models based on the service plans included in agreements.
</li><li>You&rsquo;ll be responsible for creating and maintaining standard Customer Service legal agreements in Servicemax and SAP, including contract materials, pricing, discounts, payment terms, and Installed Base coverage both for G&amp;L region and DX.
</li><li>You will create and maintain Healthcare Informatics Service Contracts, will maintain the installbase creation and execute billing.
</li><li>This role offers opportunities to develop expertise in contract law, stakeholder management, and process optimization, while gaining exposure to cross-functional collaboration in a global organization.
</li><li>From flexible working models to career development programs, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.
</li></ul><p>-
</p><p><b>You're the right fit if:
</b></p><p>1. You have experience as a contracts administrator, or in order intake and/or billing; experience in customer service or supply chain is a plus.
</p><p>2. You demonstrate strong customer service, problem-solving, and conflict resolution skills, with a proactive and team-oriented mindset.
</p><p>3. You hold a university degree in business administration, logistics, or a related field (preferred).
</p><p>4. You are fluent in <b>English </b>(spoken and written).
</p><p>5. You have working knowledge of <b>SAP, </b>ServiceMax <b>, </b>or <b>Salesforce </b>(strong advantage).
</p><p>6. You possess excellent time management, organizational skills, and attention to detail.
</p><p>7. You bring a problem-solving mindset and are eager to identify and implement process improvements.
</p><p></p><p><b>How we work together
</b><br>
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
<br>
<br>
Indicate if this role is an office role in the office in Istanbul.<br>
</p><div><br>
<b>About Philips
</b><br>
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
<br>
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div><p></p><p>#LI-EU
</p><p>#LI-HYBRID</p></div>

Services & Solutions Delivery Specialist - Contract Admin

BUNQ

<div><div><div><div><h2 class="jobSectionHeader"><b>Ready to get shit done?</b></h2></div><div><div>
As a Support Experience Guide, you're the human expert who steps in when our AI agent Finn needs a helping hand. You don't just fix problems; you make our users feel heard and build trust that lasts. Every interaction isn't just a closed ticket, it's a lesson that makes Finn smarter for next time. Finn is smart, but you're the genius behind the curtain   ✨</div><p></p><h4 class="jobSectionHeader"><b><br>
Take Ownership:</b></h4><ul><li><div>
Ensure our users feel supported, understood, and never left behind.</div></li><li><div>
Drive radical solutions for the underlying issues that push our users to reach out to support.</div></li><li><div>
Guide our AI in every interaction into becoming smarter.</div></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This challenge is perfect for you if</b></h2></div><div><ul><li><div>
You&rsquo;re naturally curious and always looking to improve how things work.</div></li><li><div>
You stay calm when things get hectic, and bring a positive, solution-driven mindset.</div></li><li><div>
You&rsquo;re the kind of person others rely on, steady, thoughtful, and proactive.</div></li><li><div>
You are fully comfortable working in English.</div></li><li><div>
You're available to cover morning and evening shifts during weekdays and weekends (occasionally)</div></li></ul><p></p><p><b><br>
Your space to perform</b></p><p>
We give you the space and the tools you need to succeed     </p><p>
   Great, international colleagues who share your mindset</p><p>
  &zwj;   Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.</p><p>
   Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration</p><p>
   We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office</p><p>
﻿   We support growth with bunq Academy and &euro;1500 annual learning budget</p><ul><li>️ A Multisport gym card for your health and wellbeing</li></ul><p>
  ﻿ Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices   )</p><p>
﻿   A MacBook so you can Get Shit Done with us</p><div>
   Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options<br>
<ul><li>️ Private health insurance, just in case</li></ul></div><p>
   Friday drinks and other celebrations - bunq style﻿</p><p></p><p><i><br>
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.</i></p></div></div></div><p></p><div><div><div><div><div><div><br>
Hybrid</div></div></div><div></div><div><div><div><div><div>
Istanbul</div></div></div></div></div><div></div><div><div><div>
Support &amp; Operations</div></div></div><div></div><div><div><div><div>
32</div></div><div><div><ul><li></li></ul></div><div><div>
40</div></div></div><div><div>
hours per week</div></div></div></div></div></div></div></div><div></div>

Support Experience Guide

Explore 222+ Customer support specialist in Istanbul this March. Find roles across top companies and apply now to boost your career.

222 customer support specialist jobs In Istanbul

Customer Support Specialist – Germany (based in Turkey)

Customer Support Agent (Arabic Speaker) – Rotating Shifts (Office & Remote)

Service Sales Support Specialist - Temporary

Service Sales Support Specialist - Temporary

Customer Order Management Specialist - Commercial Vehicle (m/f/d)

Services & Solutions Delivery Specialist - Contract Admin

Support Experience Guide