customer service specialist Jobs in Istanbul

customer service specialist

customer operations executive Jobs in Istanbul

customer operations executive

customer service specialist – turkey Jobs in Istanbul

customer service specialist – turkey

customer service team lead Jobs in Istanbul

customer service team lead

customer support in arabic Jobs in Istanbul

customer support in arabic

customer support specialist

<div><div>We&rsquo;re looking for <b>Planning Specialist</b> across our business located in Maltepe, İstanbul!<br>
</div><div>
Let's be the part of our #TogetherUnstoppable team!<br>
</div><div>
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.<br>
</div><div>
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value-added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.<br>
</div><div>
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.<br>
</div><div><b>
Qualifications:</b></div><ul><li>Preferably bachelor&rsquo;s degree in Industrial Engineering, International Logistics or related fields</li><li>Having knowledge on logistics processes is strong asset</li><li>Able to work under pressure and meet deadlines</li><li>Minimum Upper Intermediate in English both verbal and writing is a must</li><li>Very good command of MS Office tools</li><li>Strong organization and planning skills</li><li>Willing to work cooperatively as a team member</li><li>High customer focus and teamwork spirit</li></ul><div><b><br>
Job Description</b></div><ul><li>Following daily open orders and make sure that about their logistical organization</li><li>Managing 3rd PL firms according to customer needs</li><li>Making a long-term critical part analysis</li><li>Providing the parts to production lines in time without any production loss</li><li>Deciding MOT (mode of transportation) in short-term and long term by optimizing budget cost.</li><li>Optimizing the route definition for under the cross-docking service.</li><li>Managing material flow during contingency or disaster periods, creating alternative flow plans to feed production according to JIT principles</li><li>Making risk and root cause analysis for all supply chain processes and establishing of precautions and emergency plans</li><li>Supporting daily, weekly and monthly reports</li></ul></div><div></div>

LLP - Planning Specialist

MPH Global Services

<div><div><div>Industry: Power Generation<br>
City/Country: Dammam, Saudi Arabia<br>
Location: Dammam</div></div><div></div><div><p><b><br>
JOB DESCRIPTION</b></p><ul><li>
Supervise the construction and shall make efforts to ensure the expeditious and economical construction thereof in accordance with the terms of the EPC Contracts.</li><li>
Monitor the EPC Contractor in order to ensure quality, safety, schedule and compliance to approved design. He will lead site inspections.</li><li>
Detect and anticipate issues/problems at site and suggest solutions in liaise with project management and EPC teams.</li><li>
Review and assess Contractor's Daily Report.</li><li>
Coordinate with relevant stakeholders to carry out commissioning activities.</li><li>
Interpret drawings, specifications and consult with contractors (if required) to ensure compliance with the program.</li><li>
Rectify any errors revealed in the detailed design or the working drawings.</li><li>
Supervise inspection, testing and commissioning,</li><li>
Oversee site safety, health, and environmental aspects regularly to ensure a safe, environmentally friendly site environment with zero man-hour loss.</li><li>
Maintain records of site activities, progress, non-conformities, remedial actions, follow-up history, near-miss cases, lessons learned, and interface cases at the site level.</li><li>
Perform site progress meetings and attend monthly meetings if required by the Project Management.</li><li>
Certify all report of materials, certify site progress reports, all inspections performed and attended by him or his team at site, joint measurement certificates to certify the progress of works and related invoicing. Acceptance tests and commissioning shall be carried out by the Contractor and shall be supervised by the substation specialist, in the presence of client representatives.</li><li>
Coordinate the required interface for outages with client's stakeholders and the contractors.</li></ul><p><b>
Qualifications</b></p><p>
The substation specialist shall be an electrical engineer with minimum 10 years' experience in 400 kV substation turnkey installations for similar project in nature and complexity. Must have proven record on working on similar projects, both on design and on construction phases. Must be able to demonstrate a strong attention to field safety. Working language will be English (spoken and written). Speaking Arabic would be appreciated (but not mandatory).</p></div></div><p></p>

Substation specialist

Envista Holdings

<div><div><div>TUR - Istanbul - Nobel Biocare</div>
<div>R5026732</div>
<div>T&uuml;rkiye</div>
<div>Supply Chain &amp; Logistics</div></div></div><div></div>
<br><div><div><div><p><b>Job description</b></p>
</div><div><p>As a Stock and Warehouse Specialist at Nobel Biocare TR, you will oversee the inbound and outbound flow of materials and equipment. Your responsibilities include organizing daily shipments, processing product returns, fulfilling customer orders, and maintaining accurate inventory records. This role plays a key part in ensuring smooth warehouse operations, timely deliveries, and full compliance with internal procedures and external regulatory requirements.</p>
<ul><li>Receive, inspect, and record all incoming products and materials.</li>
<li>Prepare, package, and document outgoing products for shipment.</li>
<li>Ensure all stock movements are accurately reflected in the system.</li>
<li>Prepare and complete customer orders based on stock availability.</li>
<li>Ensure all deliveries are dispatched on time and in correct condition.</li>
<li>Communicate with courier companies and track shipment progress.</li>
<li>Ensure accurate picking, packing, and documentation of each order.</li>
<li>Create and follow up on international order requests based on stock needs.</li>
<li>Receive and check incoming international shipments for quantity and accuracy.</li>
<li>Conduct all warehouse operations in compliance with internal procedures and legal regulations.</li>
<li>Coordinate with internal teams to resolve operational issues promptly.</li>
</ul></div><div><div><p><b>Job requirements</b></p>
</div><div><ul><li>Bachelor's or master's degree (preferably logistics, or warehouse management).</li>
<li>Experience in warehouse or inventory management, preferably in the healthcare sector or a similar field.</li>
<li>Proficiency in warehouse management software.</li>
<li>Analytical thinking ability and result-oriented approach.</li>
<li>Attention to detail and ability to focus.</li>
<li>Ability to generate accurate and timely operational reports.</li>
<li>Familiarity with regulations and compliance requirements.</li>
</ul></div></div><div><div><div><p><b>Target Market Salary Range:</b></p>
</div><div><p>Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.</p>
</div><ul><li></li></ul>
</div></div><div><div><p><b>Operating Company:</b></p>
</div><div>Nobel Biocare</div>
</div><div><p>Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.</p>
</div><div><div><p>Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The &ldquo;EEO is the Law&rdquo; poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf</p>
</div></div></div><div>Read more</div></div>
<br><div></div><div><div><div>Nobel Biocare</div>
</div><div><div><p>Operating Company:</p>
</div><div>Nobel Biocare</div>
</div><div><div><p>Location:</p>
</div><div>TUR - Istanbul - Nobel Biocare</div>
</div><div><div><p>Date Posted:</p>
</div><div>July 5 , 2026</div>
</div><div><div><p>Req Number:</p>
</div><div>R5026732</div></div></div>
<br><div><div><p>Benefits</p>
</div><div><div><div><h2 class="jobSectionHeader"><b>Caring for our employees and their families</b></h2>
</div></div><div><div><div><div><div><div><p><b>Health &amp; Wellbeing</b></p>
</div><div><p>We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.</p>
</div></div></div><div><div><div><p><b>Retirement &amp; Financial Benefits</b></p>
</div><div><p>We are committed to supporting our employees&rsquo; financial wellbeing&mdash;today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.</p>
</div></div></div><div><div><div><p><b>Life &amp; Disability Insurance</b></p>
</div><div><p>We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.</p>
</div></div></div><div><div><div><p><b>Paid Time Off</b></p>
</div><div><p>We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.</p>
</div></div></div><div><div><div><p><b>Learning &amp; Career Development</b></p>
</div><div><p>We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.</p></div></div></div></div></div></div></div></div><p></p>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Our hiring process</b></h2>
</div><div><p>At Envista, we&rsquo;re committed to helping you feel conﬁdent and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.</p>
</div></div><div><div><div><div><p><b>1. Application Review</b></p>
</div></div><div><div><p>After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.</p>
</div></div></div><div><div><div><p><b>2. Interviews</b></p>
</div></div><div><div><p>You&rsquo;ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.</p>
</div></div></div><div><div><div><p><b>3. Offer Decision</b></p>
</div></div><div><div><p>If selected, you&rsquo;ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.</p>
</div></div></div><div><div><div><p><b>4. Onboarding</b></p>
</div></div><div><div><p>Once you join, we&rsquo;ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.</p></div></div></div></div></div></div>

Stock and Warehouse Specialist

CHEP

<div><p>CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world&rsquo;s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
<br>
<br>
What does that mean for you? You&rsquo;ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You&rsquo;ll help change how goods get to market and contribute to global sustainability. You&rsquo;ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .
</p><p></p><h1 class="jobSectionHeader"><b>Job Description
</b></h1><p></p><p><b>Key Responsibilities May Include:
</b></p><p></p><ul><li>Analyze customer data to monitor key metrics such as asset usage, stock levels, and transaction discrepancies, delivering actionable insights that optimize operations and enhance client relationships.
</li><li>Work closely with customers and Account Managers to resolve audit discrepancies, improve asset management practices, and address any transactional challenges.
</li><li>Coordinate administrative functions, including contract management, billing accuracy, and audit resolution, ensuring seamless account operations.
</li><li>Foster strong client relationships by providing timely support and tailored solutions that drive operational efficiency and improve supply chain management.
</li><li>Prepare and analyze KPI reports, offering insights on performance against targets and identifying areas for improvement to support customer growth.
</li><li>Collaborate with cross-functional teams (e.g., Finance, Logistics, IT) to streamline data flows and improve processes that enhance customer satisfaction and service delivery.
</li><li>Effectively prioritize and manage multiple tasks to ensure all customer needs are addressed, balancing day-to-day account management with time-sensitive demands.
</li><li>Contribute to process improvement initiatives, supporting the development of tools and systems that drive operational efficiency and enhance the overall customer experience.
</li></ul><p></p><h1 class="jobSectionHeader"><b>Account Coordinator
</b></h1><p>6-month maternity cover based in Istanbul
</p><p></p><p><b><i>&ldquo;Because great customer partnerships start with strong support.&rdquo;
</i></b></p><p></p><h2 class="jobSectionHeader"><b>Purpose of the Role
</b></h2><ul><li>The main responsibility of the role is to support execution of a local Commercial team to expand CHEP&rsquo;s market penetration in line with the commercial policy.
</li><li>Responsible for managing and supporting CRM team and CHEP&rsquo;s portfolio of mid-tier customers across all relevant sectors.
</li></ul><p></p><p><b><i>Key Accountabilities
</i></b></p><ul><li>Support for the Sales and Account Executive team
</li><li>Prepare presentations, offers, reports and contract drafts for the Sales Field team
</li><li>Coordinate new business opportunities &ndash; Contact prospects from the office via e-mail or phone. Populate the sales pipeline via the calls program. Talk with potential customers to clarify equipment needs. Evaluate the size, value and timing of the opportunity.
</li><li>Prepare client contracts
</li><li>Manage Credit Check and new account creation process management
</li><li>Collaboration and handover to customer service team
</li><li>Manage Client Database, set up of client accounts
</li><li>Regular reporting of the field activity for management
</li><li>Ensure the use of Salesforce in an adequate way
</li><li>Supports field team in the reception &amp; treatment of customer data
</li><li>Supports and manages the field workflow to the appropriated area, via Salesforce &amp; SAP
</li><li>improving the sales effectiveness of the field teams by analyzing the field activity and creating reports out of the mass information
</li><li>Customer Visits with Account Executive and support in Audit process
</li></ul><p>Ensure the Field sales team is fully equipped with sales materials like brochures, presentations, promotional items.
</p><ul><li>Build and maintain strong relationships with stakeholders at all levels within customer organizations.
</li><li>Collaborate with local business teams where required to ensure seamless communication.
</li></ul><p></p><p><b>Qualifications
</b></p><ul><li><i>Recent University Graduate ( </i><i>bachelor&rsquo;s degree in business, Economics, Engineering, or a related field) or minimum 3rd year completed University.
</i></li><li><i>Min. 0-1 years office experience in administrative role
</i></li><li><i>Proactive and good team player for support
</i></li><li><i>Open to build new relationship and feedback
</i></li><li><i>Proven track record in </i><b><i>commercial negotiation, customer communications, and project management
</i></b></li></ul><p></p><p><b>Experience
</b></p><ul><li><i>Eager to work and learn with these sectors
</i></li><li><i>Who wants to promote yourself Sales and Account customer management
</i></li></ul><p></p><p><b>Skills and Knowledge
</b></p><ul><li>Strong networking, relationship building, and interpersonal skills with the ability to engage stakeholders at multiple levels.
</li><li>Proficiency in MS Office applications.
</li><li>Strong analytical skills, attention to detail, and ability to interpret business data.
</li><li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
</li><li>Creative problem-solving capabilities with a proactive approach to customer needs.
</li><li>Knowledge of supply chain and logistics processes (CHEP experience advantageous).
</li><li>Willingness and ability to travel.
</li><li>Personal Competencies: analytical, good attention to detail, organization skills, good listener, relationship builder, team player, excellent written and verbal communication skills
</li><li>Experienced in the application of MS Office, Excel, PowerPoint etc.
</li></ul><p></p><p><b><i>&ldquo;From coordination to customer connection &mdash; you help keep our commercial team moving.&rdquo;
</i></b></p><p></p><p>#LI-RM1
</p><p></p><h1 class="jobSectionHeader"><b>Remote Type
</b></h1><p></p>Hybrid Remote
<p></p><h1 class="jobSectionHeader"><b>Skills to succeed in the role
</b></h1><p></p>Account Management, Adaptability, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Analytics, Data Integrity, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Our Business, Problem Resolution, Root Cause Analysis (RCA), Taking Ownership, Teamwork, Understand Customers, Value Propositions
<p></p><p><b>We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
</b></p><p></p><p><b>Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at </b><b>recruitment@brambles.com.</b></p></div><p></p>

Account Coordinator ( 6 month Maternity cover)

M.B Marketing

<p><b>Responsibilities</b></p><ul><li>Provide outstanding customer support to clients via phone, email, and live chat.</li><li>Guide clients through technical processes, such as account setup and platform navigation.</li><li>Investigate and resolve customer issues in a timely and efficient manner.</li><li>Collaborate with other departments to address complex inquiries and escalate issues as needed.</li></ul><p><b>Qualifications</b></p><ul><li>Advanced speaking level of Arabic+ English language</li><li>Strong analytical and decision-making skills.</li><li>Excellent communication and interpersonal skills.</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary. (USD Based)</li><li>Performance based bonuses</li></ul><p><b>Schedule: </b>Monday-Friday, (Working hours are 7-19 now and it can be 9 hour shift within this time frame( (including lunch and two 15-minute breaks) + some weekends we have overtime on saturday or sunday (we are paying overtime on weekends)</p><p>-1 week online training from home provided-</p><p>İş T&uuml;r&uuml;: Tam zamanlı</p><p>Maaş: 40.000,00TRY - 44.000,00TRY aylık</p><p>Dil:</p><ul><li>German (Zorunlu)</li></ul><p>Work Location: İş yeri</p>

Customer Support in Arabic

Timken

<div><p><b>What Timken makes possible begins with you.</b><br>
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.</p><br>
<p></p>
<p>A career at Timken means you can have an immediate impact doing Work That Matters to the world&mdash; improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.</p><br>
<p></p>
<p><b>
Role Summary:</b></p>
<p>
We are looking for a high-energy, results-driven <b>Sales Engineer</b> to drive business growth in Turkey - Ankara-Konya and Eskisehir region. The successful candidate will be responsible for achieving sales targets, building strong customer relationships, and identifying opportunities for Timken&rsquo;s innovative product solutions.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3>
<ul>
<li><p>Meet or exceed sales targets in line with regional strategies and management direction.</p>
</li>
<li><p>Collaborate with Sales Manager to develop and implement customer-specific sales plans, including pricing strategies, business development, and demand planning.</p>
</li>
<li><p>Spend at least 80% of working time on direct, face-to-face customer engagement&mdash;both new and existing.</p>
</li>
<li><p>Identify market opportunities and assess potential for Timken&rsquo;s products .</p>
</li>
<li><p>Strengthen relationships across all customer levels, coordinating with internal functions like Marketing, Engineering, Customer Service, Manufacturing, and Supply Chain.</p>
</li>
<li><p>Develop and support a robust channel partner network through joint visits, technical guidance, and marketing activities.</p>
</li>
<li><p>Understand customer drivers and market trends to influence buying decisions and promote new solutions or products.</p>
</li>
<li><p>Create focused tactics and account plans to effectively target high-potential customers and segments.</p>
</li>
<li><p>Provide internal and external technical training on Timken products and applications.</p>
</li>
<li><p>Maintain a healthy CRM pipeline by logging quality opportunities and visit records; ensure pipeline aligns with sales targets.</p>
</li>
<li><p>Monitor competitor activities and develop counter-strategies using Timken&rsquo;s value proposition. Participate in pricing strategy development and customer negotiations.</p>
</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Qualifications:</b></h3>
<ul>
<li><p>Bachelor&rsquo;s degree in Engineering (Mechanical preferred).</p>
</li>
<li><p>Minimum 6 years of sales experience in industrial sectors such as bearings, metals, mining, or cement.</p>
</li>
<li><p>Extensive experience in working with setting up and working with distrbution networks</p>
</li>
<li><p>Fluent in English and local language.</p>
</li>
<li><p>High-energy, self-motivated &quot;hunter&quot; mindset.</p>
</li>
<li><p>Valid, unendorsed driver&rsquo;s license.</p>
</li>
<li><p>Must be based in Ankara region.</p>
</li>
<li><p>Must be a Turkish citizen.</p>
</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Technical Skills:</b></h3>
<ul>
<li><p>Strong understanding of mechanical engineering principles and rotating equipment.</p>
</li>
<li><p>Ability to read and interpret technical mechanical drawings and specifications.</p>
</li>
<li><p>Proficient in industrial product application and troubleshooting.</p>
</li>
<li><p>CRM software proficiency (e.g., Salesforce).</p>
</li>
<li><p>Familiarity with pricing models, sales forecasting, and reporting tools.</p>
</li>
<li><p>Ability to conduct technical presentations and product demos.</p>
</li>
<li><p>Good command of MS Office, especially Excel and PowerPoint.</p>
</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Soft Skills:</b></h3>
<ul>
<li><p>Excellent communication and interpersonal skills.</p>
</li>
<li><p>Strong negotiation and influencing abilities.</p>
</li>
<li><p>Problem-solving mindset with customer-first thinking.</p>
</li>
<li><p>Ability to work independently and manage time effectively.</p>
</li>
<li><p>Strategic thinking with a proactive approach to business development.</p>
</li>
<li><p>Team player who can collaborate cross-functionally.</p>
</li>
<li><p>Adaptable and resilient in a dynamic market environment.</p></li></ul><br>
<p>
</p><p><b>Interested?</b><br>
Please discuss your interest with your manager and submit your application via MySuccess - Careers.</p><br>
<p></p>
<p>
Let&rsquo;s grow together&mdash;your next step could be right here!</p><br>
<p></p>
<p>All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.</p></div><p></p>

Sales Engineer - Ankara

Oredata Yazılım Anonim Şirketi

<div><p>OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.</p><p>
Read more: https://medium.com/@oredata-engineering</p><p><b>
Responsibilities</b></p><ul><li>
Managing a portfolio of high-value clients with a consultative, partnership-oriented approach</li><li>
Building trust-based relationships and acting as the strategic advisor to stakeholders</li><li>
Manage the sales cycle from opportunity to proposal creation to negotiation and closing.</li><li>
Understand client requirements, propose suitable solutions, and build long-term relationships.</li><li>
Understanding client goals and aligning solutions to support their success</li><li>
Coordinating with internal teams to deliver service excellence and resolve issues proactively.</li><li>
Work closely with Business Development Representatives (BDRs) and Customer Success Managers (CSMs) for best of breed customer experience.</li><li>
Stay up-to-date with Cloud and Licensing market trends and incorporate them into sales strategies.</li><li>
Leading quarterly business reviews, performance reports, and upsell/renewal conversations</li><li>
Identifying and executing account growth opportunities</li></ul><p></p><p>
Requirements</p><ul><li>
Minimum 10 years of experience in Cloud (AWS, Azure, Google Cloud) and Licensing solutions.</li><li>
Proven expertise in enterprise sales with strong B2B experience.</li><li>
Prior experience in customer segmentation within the retail, FMCG, or e-commerce industries is highly preferred.</li><li>
Experience working with holding structures, logistics companies, or manufacturing-focused organizations.</li><li>
Excellent communication and negotiation skills, with a strong ability to acquire new clients.</li><li>
Experience in evaluating sales opportunities, preparing proposals, and managing contract processes.</li><li>
Excellent communication and negotiation skills, with a strong ability to acquire new clients.</li><li>
Ability to analyze market dynamics and develop strategic sales approaches.</li><li>
Results-driven and goal-oriented mindset.</li><li>
Problem-solving mindset and ability to adapt to a fast-paced environment.</li><li>
Advanced in English</li></ul><p></p><p><b>
Required Technical Skills and Experience</b></p><p>
Technical competence is essential not for coding, but for translating technical challenges into quantifiable business outcomes for C-level buyers.</p><p>
Strategic Solution Competence: The ability to articulate the business value and competitive advantage of Data, Artificial Intelligence (AI), and Cloud (GCP) solutions to C-level executives. Critical competence includes understanding core architectural concepts and transforming a customer's technical challenges into a clear quantification of the financial return on investment (ROI) delivered by Oredata Services.</p><p>
Qualification Framework Expertise: Proven, hands-on experience utilizing the MEDDIC methodology for sales qualification and accurate revenue forecasting.</p><p>
CRM and Pipeline Discipline: Meticulous maintenance of pipeline data within the CRM (Salesforce prefarably) , ensuring that all deal stages are backed by verified buyer evidence (e.g., defined Metrics, confirmed Economic Buyer) .</p><p>
Competitive Intelligence: Proficiency in utilizing competitive analysis and internal battle cards to differentiate Oredata's Services against competing solutions or internal customer initiatives.</p><p>
Required Soft Skills and Behavioral Traits</p><p>
Consultative Selling Mastery: Exceptional ability to conduct comprehensive discovery (leveraging SPIN techniques) to identify and amplify the customer&rsquo;s core business pain points .</p><p>
Executive Presence: Confidence and credibility to engage with and challenge senior executives (CFOs, CTOs) to drive high-impact, strategic decisions.</p><p>
Goal Orientation: Innate drive, optimism, and resilience required to navigate long B2B sales cycles and consistently achieve new logo revenue quotas.</p><p>
Team Collaboration: Proven ability to work seamlessly with BDRs (for pipeline quality) and CSMs (for post-sale value realization).</p><p><b>
Get to know us</b></p><p>
If you want to know more about us and what we do, then visit our website: www.oredata.com</p><p><b>
Why Oredata?</b></p><ul><li>
Remote working and flexible time off</li><li>
Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)</li><li>
Access to Online Training Platforms (Udemy, Praktika ,Pluralsight, A Cloud Guru, Coursera, etc.)</li><li>
Opportunity to work on international projects</li><li>
Private Health Insurance</li><li>
Birthday Leave Policy</li><li>
Dynamic work ecosystem where you can take initiative and responsibility</li><li>
Open communication, flexibility and start-up spirit</li><li>
Learning &amp; Development opportunities for both personal and professional growth</li></ul><p></p><p><b>
Kişisel verileriniz işe alım s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amacıyla veri sorumlusu sıfatıyla şirketimiz Oredata Yazılım A.Ş. tarafından işlenecektir.</b> Kişisel verilerinizin işlenmesi ve haklarınızla ilgili detaylı bilgiye https://oredata.com/personal-data-protection-policy/ bağlantısı &uuml;zerinden ulaşabilirsiniz.</p></div>

Sales Manager

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