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customer support

ZEISS Group

<div><p><b>Field Service Specialist
</b></p><p><b>Istanbul / Ankara, T&uuml;rkiye
</b></p><p><b>Permanent
</b></p><p></p><p>ZEISS is technology and innovation. Founded in Germany in 1846, we&rsquo;re an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 10.8 billion Euros in revenue with around 46,000 employees across 50 countries around the globe.
</p><p></p><p>As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&amp;D. As the pioneer of scientific optics, we continue to challenge the limits of human imagination. With our passion for excellence we create value for our customers and inspire the world to see in new ways.
</p><p></p><p>ZEISS T&uuml;rkiye is currently seeking, highly motivated Field Service Specialist to represent ZEISS Research and Microscopic Solutions (RMS) team in İstanbul and Ankara.
</p><p></p><p>ZEISS RMS provides advanced microscopy solutions for life sciences, materials research, semiconductor, and academic institutions. With a comprehensive portfolio including light, confocal, electron, and X-ray microscopy systems, ZEISS RMS empowers scientific discovery and drives innovation across research and industry worldwide.
</p><p></p><p><b>Your Role
</b><br>
The role of a Field Service Specialist will involve:
</p><ul><li>Perform equipment installation, preventive maintenance, upgrades, calibration, performance verification, acceptance testing, and troubleshooting activities at customer sites.
</li><li>Carry out installation, maintenance, upgrades, and troubleshooting activities for SEM, FE-SEM, FIB-SEM, and similar electron microscopy systems.
</li><li>Analyze customer needs and technical issues promptly and accurately and provide effective solutions.
</li><li>Serve as the primary technical expert in fault diagnosis and troubleshooting processes.
</li><li>Conduct systematic root cause analyses and develop sustainable, long-term solutions rather than temporary fixes.
</li><li>Visit customer sites to investigate and resolve technical issues on-site.
</li><li>Accurately communicate customer requirements to Sales, Application, Product Support, and Global Technical Support teams, ensuring effective coordination among all stakeholders.
</li><li>Provide remote and on-site support for service requests and equipment malfunctions.
</li><li>Manage technical escalation processes with Global Technical Support, Product Management, Application, and Engineering teams when required.
</li><li>Handle customer complaints through technical root cause analysis, clear communication, and a permanent solution-oriented approach.
</li><li>Provide technical guidance to users on equipment operation, routine checks, maintenance awareness, and best operational practices.
</li><li>Identify spare parts requirements, contribute to service planning, and ensure preventive maintenance activities are carried out in accordance with manufacturer standards.
</li><li>Prepare service reports accurately and on time in line with company standards.
</li><li>Record all technical activities accurately and completely in service reporting systems, CRM platforms, and ticketing tools.
</li><li>Communicate effectively with Sales, Management, Customer Support Center, Application Teams, Global Technical Teams, and customers.
</li><li>Build long-term customer relationships to maximize customer satisfaction and equipment performance.
</li>Comply with occupational health and safety regulations, including high-voltage systems, vacuum technology, radiation/X-ray safety requirements, and laboratory working standards.<br>
<li>
<br>
</li></ul><p><b>Your Experience
</b><br>
As a Field Service Specialist you will have:
</p><ul><li>Bachelor&rsquo;s degree in Electrical &amp; Electronics Engineering, Electronics Engineering, Mechatronics Engineering, Physics, Physics Engineering, or a related technical field.
</li><li>1&ndash;3 years of experience in a similar role within an international company. Experience in scientific instruments, electron microscopy, analytical instruments, medical devices, or other high-technology equipment is preferred.
</li><li>Knowledge of or experience with electron microscopy, vacuum technology, high-voltage electronics, precision mechanics, or scientific instruments is preferred.
</li><li>Strong troubleshooting capabilities, root cause analysis mindset, and systematic problem-solving approach.
</li><li>Ability to read and interpret electrical/electronic schematics, technical drawings, service documentation, and maintenance instructions.
</li><li>Ability to analyze mechanical, electronic, computer-related, and software-related issues collectively.
</li><li>Proficiency in using measurement instruments, service equipment, and technical testing tools.
</li><li>Ability to manage challenging customer situations and ensure customer satisfaction.
</li><li>Ability to explain technical concepts clearly to customers and provide basic user training when required.
</li><li>No restrictions on frequent travel.
</li><li>Experience using remote support tools, service reporting systems, CRM platforms, and ticketing applications.
</li><li>Good command of written and spoken English, with the ability to communicate effectively with global technical teams.
</li><li>For male candidates, completion of military service or no military obligation.
</li>Valid driver&rsquo;s license and active driving experience.<br>
<li>
<br>
</li></ul><p></p><p><i>Experience with CRM or sales tracking systems is an advantage. Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.
</i></p><p>_______________________________________________________________________________
</p><p><i>Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age or sexual orientation and identity.
</i></p><p></p><p>Problem Solving, Customer-focused Mindset, Microsoft Office applications.
</p><p></p><p>Your ZEISS Recruiting Team:
</p>Asli Yilmaz</div>

Field Service Specialist

CMA CGM

ID: 587564
<br><br>
<b>Location:</b><br>
Istanbul, TR
<br><br>
<b>#job-location.job-location-inline { display:</b> inline; }
<br>Customer Excellence Analyst
<br><br>
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
<br><br>
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
<br>Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
<br><br>
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
<br><br>
<b>Role & Responsibilities:</b><br>
Drive a customer-centric culture across the organization and act as the focal point for Customer Experience (CX) initiatives and projects.
<br>Map, analyze, and continuously improve customer journeys across key touchpoints.
<br>Collect, analyze, and interpret customer feedback to identify trends, pain points, and improvement opportunities.
<br>Develop and implement action plans to enhance customer satisfaction and service excellence.
<br>Collaborate with Customer Service, Service Delivery, Commercial, Operations, Digital, and IT teams to address root causes and improve customer experience.
<br>Monitor and improve customer experience metrics including NPS, CSAT (TPS & Pulse), response time, and ticket resolution performance.
<br>Support the implementation and optimization of customer communication channels to enhance accessibility and engagement.
<br>Contribute to digital transformation and process improvement initiatives aimed at improving customer experience.
<br>Monitor customer service quality standards and recommend improvement actions to increase efficiency and customer satisfaction.
<br>Prepare regular reports, dashboards, and presentations to communicate customer insights and business recommendations.
<br>Promote best practices and continuous improvement methodologies throughout the organization.
<br><br>
<b>Skills & Requirements:</b><br>
Bachelor's degree in Business Administration, Industrial Engineering, Logistics, Supply Chain, Economics, or a related field.
<br>Minimum 2 years of experience in Shipping, Logistics, Customer Service, Customer Experience, Business Process Improvement, or a related function.
<br>Experience in Process Improvement, Transformation, Digitalization, or Project Management initiatives.
<br>Strong analytical skills with the ability to transform data into actionable insights and recommendations.
<br>Knowledge of CRM platforms; Salesforce experience is preferred.
<br>Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
<br>Experience with reporting and data visualization tools such as Power BI is an advantage.
<br>Knowledge of Lean, Six Sigma, or Continuous Improvement methodologies is a plus.
<br>Strong stakeholder management, communication, presentation, and influencing skills.
<br>Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.
<br>Customer-oriented mindset with a strong focus on problem solving and continuous improvement.
<br>Fluent in English, both written and spoken.
<br><br>
<b>What we offer:</b><br>
Working in an agile, flexible, digital, and social culture
<br>Flexible working hours
<br>Working 40 hours a week
<br>Hybrid working
<br>Birthday day off
<br><b>Fruit Day:</b> every Wednesday
<br>Happy hours
<br>Yearly bonus
<br>Transportation
<br>Life insurance
<br>Meal Allowance (Cash/monthly)
<br>Employee Assistance Program
<br>Multisport Membership
<br><br>
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
<br><br>
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
<br><br>
Come along on CMA CGM’s adventure !

Customer Excellence Analyst

Virtuozzo

<div><p><b>Senior Product Manager &mdash; Virtualization &amp; Cloud Infrastructure</b></p><p></p><p><br>
Location: Remote in Europe / EMEA<br>
Department: Product Management<br>
Employment type: Contractor or full-time, depending on your location and preferences</p><p></p><p><b><br>
Virtuozzo</b> is a leader in infrastructure system software for AI. We offer an optimized operating system, orchestration, and management to service providers, SaaS companies, and the enterprise. Virtuozzo provides mainframe-like performance, reliability, and security while dramatically lowering overall cost and complexity.</p><p></p><p><br>
Our technology helps customers build, monetize, and operate cloud services on their own infrastructure, under their own brand, and on their own terms. Across virtualization, cloud management, storage, Kubernetes, automation, and infrastructure services, Virtuozzo enables cloud providers and businesses to launch modern IaaS, PaaS, XaaS, and multi-cloud services with greater control, efficiency, and commercial flexibility.</p><p></p><p><b><br>
The Role:</b></p>
<p>
We are looking for a<b> Senior Product Manager </b>to help shape the future of the Virtuozzo product suite, including virtualization, cloud management platforms, and infrastructure solutions for CSP, MSP, and SME markets. This is a high-impact role for someone who combines strong product judgment, technical depth, market awareness, and customer empathy. You will work closely with engineering, sales, marketing, support, and customer-facing teams to define what we build, why we build it, how we position it, and how it creates measurable value for customers.</p>
<p>
This is not a pure backlog-management role. We are looking for someone who can think strategically, engage deeply with technical customers, understand infrastructure markets, make clear prioritization decisions, and turn product direction into execution.</p><p></p><p><b><br>
What You&rsquo;ll Be Doing</b></p><br>
<p></p><ul>
<li>
Drive product strategy for the Virtuozzo product suite, including virtualization, cloud management platforms, and infrastructure solutions for CSP, MSP, and SME markets.</li>
<li>Develop a comprehensive product roadmap that aligns with company business objectives, customer needs, market opportunities, and Virtuozzo&rsquo;s broader platform direction.</li>
<li>Engage with key customers and stakeholders to gather insights, validate product hypotheses, and refine strategies to address market demands.</li>
<li>Collaborate closely with engineering, marketing, sales, and support teams to ensure successful execution of product launches, feature iterations, and market positioning.</li>
<li>Lead market analysis to identify trends, opportunities, and competitive threats, ensuring Virtuozzo is positioned to capitalize on new technologies and shifts in the market.</li>
<li>Define and implement pricing models and value propositions that drive customer adoption and revenue growth while maintaining a competitive edge in the market.</li>
<li>Work on cross-product initiatives to create a seamless experience across the Virtuozzo ecosystem, including integrations with third-party tools and emerging technologies.</li>
<li>You will also help connect product strategy to real customer outcomes: faster cloud service launches, lower infrastructure cost, better operational efficiency, improved monetization for service providers, and a simpler experience across the Virtuozzo platform.</li></ul><br>
<p><br>
<b>What You Bring</b></p><br>
<p></p><ul>
<li>
5+ years of product management experience in cloud infrastructure, virtualization, cloud management platforms, infrastructure software, hosting, telco cloud, MSP/CSP platforms, or adjacent technical domains.</li>
<li>Strong understanding of cloud infrastructure technologies such as virtualization, KVM, OpenStack, Kubernetes, software-defined storage, networking, orchestration, automation, or cloud management platforms.</li>
<li>Experience building product strategy and roadmaps for technical B2B products used by infrastructure teams, service providers, managed service providers, enterprises, or SaaS companies.</li>
<li>Ability to work closely with engineering teams and engage in technical discussions with architects, developers, solution architects, support engineers, and customer operations teams.</li>
<li>Strong customer-discovery skills, with the ability to translate technical and commercial pain points into clear product priorities.</li>
<li>Experience with market analysis, competitor research, pricing, packaging, value propositions, and product positioning.</li>
<li>Strong written and verbal communication skills, including the ability to create clear product narratives, roadmap updates, business cases, and launch materials.</li>
<li>A structured, analytical approach to prioritization, with comfort using customer input, market data, usage data, commercial impact, and technical feasibility to make product decisions.</li>
<li>Confidence working across distributed, international teams.</li></ul><p></p><p><b><br>
Nice to Have</b></p>
<ul>
<li>CSP, MSP, hosting, telco, or cloud service provider environments. VMware alternatives, OpenStack-based platforms, KVM-based virtualization, Kubernetes orchestration, or infrastructure automation.</li>
<li>Product ownership for cloud control panels, cloud management platforms, portals, billing integrations, self-service platforms, or infrastructure operations tooling.</li>
<li>Pricing and packaging for infrastructure software, subscription models, usage-based models, or service-provider commercial models.</li>
<li>Familiarity with AI infrastructure, GPU infrastructure, edge infrastructure, hybrid cloud, or multi-cloud management.</li></ul><br>
<p><br>
<b>What We Offer</b></p>
<ul>
<li>Remote work from Europe / EMEA.</li>
<li>Flexible working hours and a distributed international team.</li>
<li>High ownership and visibility within the Product organization.</li>
<li>The opportunity to influence product and R&amp;D direction from day one.</li>
<li>A technical, engineering-driven culture with practical decision-making and minimal bureaucracy.</li>
<li>Work on meaningful infrastructure products used by cloud providers, MSPs, SaaS companies, and enterprises.</li>
<li>Private medical insurance support, depending on location and employment setup.</li>
<li>Additional benefits depending on country, location, and preferred employment method.</li></ul></div>

Senior Product Manager — Virtualization & Cloud Infrastructure

Apple

<div>
 <strong>
  Summary
  <br/>
 </strong>
 Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
 <br/>
 <br/>
 As a Store Leader, you build and lead a team to engage and support customers in a dynamic environment. You foster an environment where the team delivers excellence in their performance, is energized by executing Apple&rsquo;s goals and priorities, and excels in creating quality experiences for our customers.
 <br/>
 <br/>
 The Store Leader models Apple&rsquo;s values. You demonstrate deep care for your teams and customers by being present and available.
 <br/>
 <br/>
 <strong>
  Description
  <br/>
 </strong>
 Lead and coach a team that identifies customers&rsquo; needs, provide exceptional customer interactions, and deliver on Apple&rsquo;s business priorities.
 <br/>
 <br/>
 Coach and develop leaders to create high-performing teams that deliver exceptional results.
 <br/>
 <br/>
 Be responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team.
 <br/>
 <br/>
 Consistently and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance.
 <br/>
 <br/>
 Be responsible for developing the store&rsquo;s operational strategy to drive Apple&rsquo;s business priorities and achieve store performance goals.
 <br/>
 <br/>
 Determine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs, and achieving scheduling guidance.
 <br/>
 <br/>
 Analyze and use the business information required to support and execute the Apple Retail vision.
 <br/>
 <br/>
 Regularly assess team and customer sentiment through formal and informal channels, address any areas of opportunity, and celebrate and recognize successes.
 <br/>
 <br/>
 Maintain and uphold Apple&rsquo;s policies and procedures, and protect all company assets including confidential business, customer, team member, and financial information.
 <br/>
 <br/>
 Perform other tasks as needed.
 <br/>
 <br/>
 Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn.
 <br/>
 <br/>
 Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities.
 <br/>
 <br/>
 Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
 <br/>
 <br/>
 Take action to create a safe, respectful, and inclusive environment for all team members.
 <br/>
 <br/>
 <strong>
  Minimum Qualifications
  <br/>
 </strong>
 <ul>
  <li>
   You should:
  </li>
  <li>
   Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  </li>
  <li>
   Be proficient in English and the local language, both written and spoken.
  </li>
  <li>
   Have 5+ years of leadership experience in retail, sales, or a related field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
 </strong>
 <ul>
  <li>
   You can:
  </li>
  <li>
   Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks.
  </li>
  <li>
   Follow through on commitments and establish mechanisms to encourage others to do the same.
  </li>
  <li>
   Instill trust within the team and operate with a high level of integrity.
  </li>
  <li>
   Make timely and sound decisions by asking questions and using analytics, experience, and judgment.
  </li>
  <li>
   Communicate with excellence, and tailor your communication style to different audiences.
  </li>
  <li>
   Coach, train, and develop the store team to drive positive customer experiences that build loyalty and deliver measurable results.
  </li>
  <li>
   Lead, build, and manage multiple business groups within a fast-paced, complex, and constantly changing retail environment.
  </li>
  <li>
   Manage multiple strategic priorities through effective organization, planning, and prioritization.
   <br/>
   <br/>
  </li>
 </ul>
 At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.
 <br/>
 <br/>
 At Apple, we believe accessibility is a fundamental human right. You&rsquo;ll find that idea reflected in everything here &mdash; in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
 <br/>
 <br/>
 Learn about accessibility in Apple&rsquo;s workplace
 <br/>
 <br/>
 Role Number: 200671077-3175
 <br/>
 <br/>
</div>


TR-Store Leader

Demir Döküm Industrial

<div></div><div><div><div>Job Description</div>
<div></div><div><div><p>Leadership that empowers people to grow. And building dialogues that strengthens every step we take. Both count. Both are us.</p>
</div></div><div></div><div><div><div><div>Get job alerts</div>
</div></div></div><div><div><p>Apply now
</p></div></div><div></div><div><div><div><div>Supply Chain Director
</div></div></div></div><div></div><div><div><div><div><div><div><p><b>Company</b>: Demir D&ouml;k&uuml;m Industrial <b>Location</b>: Istanbul-TUR <b>Country</b>: T&uuml;rkiye (TR) <b>Brand</b>: DemirD&ouml;k&uuml;m</p>
<p><b>Contract type</b>: Permanent <b>Working time</b>: Full-time</p>
</div></div></div></div></div></div><div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>What we achieve together</b></h3>
</div><div><ul><li>With your strategic vision and leadership, you will play a key role in shaping the future of Supply Chain T&uuml;rkiye while ensuring alignment with Vaillant Group strategy. By fostering operational excellence, digitalization, and a customer-centric mindset, you will contribute to sustainable business growth and strengthen our &ldquo;We make it happen&rdquo; culture.</li>
<li>Leading all Supply Chain functions, including planning, logistics, warehousing, foreign trade, demand planning, sales support, and performance management to ensure operational excellence across the organization.</li>
<li>Driving end-to-end Supply Chain performance by optimizing S&amp;OP, inventory, logistics, cost, budget, and risk management processes while enhancing customer experience and business performance.</li>
<li>Building resilient Supply Chain capabilities by developing strategic supplier partnerships, strengthening business continuity, and ensuring compliant import and export operations.</li>
<li>Driving Supply Chain transformation by accelerating digitalization initiatives, embedding continuous improvement practices, and fostering a high-performance culture that enables sustainable business growth.</li>
<li>Collaborating with local and global stakeholders to support strategic decision-making, governance, and the continuous development of Supply Chain processes in line with Vaillant Group standards.</li></ul></div></div><p></p><div><div><h3 class="jobSectionHeader"><b><br>
What makes us successful together</b></h3>
</div><div><ul><li><b>Qualification:</b> A bachelor&rsquo;s degree in Engineering is required. A master&rsquo;s degree is considered an advantage.</li>
<li><b>Experience:</b> At least 15 years of professional experience in Supply Chain and a minimum of 10 years of leadership experience will prepare you for this strategic role.</li>
<li><b>Know-how and Skills:</b> Strong expertise in Supply Chain Management, S&amp;OP, logistics, inventory management, foreign trade operations, risk management, SAP, and performance management is essential to drive business success.</li>
<li><b>Language Skills:</b> Full professional proficiency in English is required to work effectively in an international business environment.</li>
<li><b>Personality:</b> Proven leadership, coaching, mentoring, stakeholder management, strategic thinking, analytical thinking, and decision-making capabilities will enable you to inspire teams and achieve sustainable business results.</li></ul></div></div><p></p><div><div><h3 class="jobSectionHeader"><b><br>
What you can count on</b></h3>
</div><div><ul><li><b>Work-life balance</b> is important to us. We offer the opportunity to work in a hybrid model, supporting flexibility while maintaining close collaboration with your colleagues.</li>
<li>We provide you with a <b>company car</b> in line with the responsibilities of your role, ensuring comfortable and flexible business travel.</li>
<li>We support the wellbeing of you and your family through <b>company-sponsored private health insurance</b>.</li>
<li>We offer a competitive remuneration and benefits package, which may include a <b>performance-based annual bonus</b>, subject to the applicable company policies and eligibility criteria.</li></ul></div></div></div><br>
<p></p>
</div></div></div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>What makes us special</b></h3>
<p>
We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.</p>
<p>
You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.</p>
<p>
Become part of the Vaillant Group and help us shape the future of heating!</p><p><br>
</p>
<p><b>We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.</b></p>
<p></p>
<p><b>Your Contact:</b></p>
</div>
<p>Selin Ge&ccedil;er<br>
+90 228 317 70 00 7033</p>
</div>
</div></div></div></div><div><div><p>Apply now
</p></div></div><div></div><div><div><p><b>We rely on digital application processes &ndash; not only to work more efficiently, but also to help conserve resources. Therefore, we kindly ask you to apply online only.</b></p></div></div></div></div><p></p>

Supply Chain Director

LaLaMove

<div><div><div>Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at home, at work, or on the go.</div>
<div></div>
<div>Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With 1600+ employees spread across SEA and LATAM, our 13-year-old company reached unicorn status in 2018, is well-funded by prominent VCs, and has kept growing at tremendous speed since.</div>
<div></div>
<div>Our strength lies in our internal values:<b> Passion</b> in serving local communities, empowering SMEs, and our driver partners; <b>Execution and Grit</b> because that is how we differentiate ourselves by never giving up and striving for excellence; and <b>Humility &ndash; awareness</b> in ourselves to learn from others and never stop improving.</div>
<div></div>
<div><div>We're looking for an experienced <b>Senior Digital Marketing Executive</b> to join our growing team in T&uuml;rkiye. This role is ideal for a hands-on, data-driven marketer who is passionate about driving sustainable growth through performance marketing.</div>
</div>
<div></div><div>Join us and be part of Lalamove&rsquo;s exciting journey in Turkey!
</div></div><div><div><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><div><div><div>
<div><ul><li><div>Plan, execute and optimise paid acquisition campaigns across Google Ads, Meta, TikTok and other digital platforms.</div>
</li><li><div>Manage campaign budgets while achieving KPIs such as Leads, Customer Acquisition, CPL and CPA.</div>
</li><li><div>Analyse campaign and customer data to identify growth opportunities and make data-driven decisions.</div>
</li><li><div>Prepare performance reports with actionable insights for internal stakeholders.</div>
</li><li><div>Continuously optimise campaigns through performance monitoring, A/B testing and experimentation.</div>
</li><li><div>Explore new acquisition channels, marketing opportunities and growth initiatives.</div>
</li><li><div>Build customer-focused acquisition journeys and improve conversion performance.</div>
</li><li><div>Manage influencer agencies and UGC/KOL campaigns aligned with acquisition objectives.</div>
</li><li><div>Collaborate closely with creative, product and cross-functional teams to deliver effective campaigns.</div>
</li><li><div>Take ownership of projects while contributing to a full-funnel marketing approach across paid media, SEO, content and CRM.</div>
</li></ul></div></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div><div><div>
<div><ul><li><div>5+ years of experience in Performance Marketing.</div>
</li><li><div>Professional proficiency in English.</div>
</li><li><div>Experience in app marketing and Mobile Measurement Partners (MMPs).</div>
</li><li><div>Strong hands-on experience with Google Ads, Meta Ads, Apple Search Ads and other paid advertising platforms.</div>
</li><li><div>Knowledge of SEM, PPC, remarketing, conversion optimisation and digital marketing funnels.</div>
</li><li><div>Experience using AI tools to improve campaign performance, reporting and automation.</div>
</li><li><div>Experience managing agencies and external partners.</div>
</li><li><div>Familiarity with SEO, keyword research, content marketing and A/B testing</div>
</li><li><div>Strong analytical skills with experience in data analysis, reporting and turning insights into actions.</div>
</li><li><div>Self-motivated, proactive and collaborative, with the ability to learn quickly and thrive in a fast-paced environment.</div>
</li></ul></div></div></div></div></div></div><div><div>To all candidates: Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights, and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:https://www.lalamove.com/en-hk/candidate-privacy-notice</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Senior Digital Marketing Executive

PEOPLECERT

<div><p>Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to <b>apply now!
</b></p><p><b>PeopleCert</b> is looking for a <b>Senior-Level Dynamics 365 CRM Developer</b> to join our team and support the development and enhancement of our Microsoft Dynamics 365 Customer Engagement platform.</p><p>
In this role, you will work closely with senior developers and solution architects to design, develop, and maintain customisations, integrations, and extensions for Microsoft Dynamics 365 CRM. This is an excellent opportunity for a developer with a strong foundation in Dynamics 365 CRM who is eager to expand their expertise across the Microsoft Power Platform and Azure ecosystem while contributing to the delivery of scalable, high-quality business solutions.</p><p></p><p><b>
As a Senior Dynamics 365 CRM Developer, your tasks will be the following:</b></p><ul><li>
Design, develop, and maintain custom plugins, workflows, and business logic within Dynamics 365 CE.</li><li>
Build and maintain Custom APIs and custom service endpoints to support integration scenarios.</li><li>
Develop and support integrations between Dynamics 365 CRM and external systems using Azure services (Azure Functions, Logic Apps, Service Bus).</li><li>
Implement solutions across Power Platform, including Power Apps (model-driven and canvas), Power Automate, and Dataverse.</li><li>
Collaborate with solution architects and functional consultants to translate functional designs into technical specifications.</li><li>
Perform unit testing, debugging, and troubleshooting of custom code and integrations.</li><li>
Support data migration activities.</li><li>
Participate in code reviews and ensure adherence to Microsoft best practices and coding standards.</li><li>
Support UAT, deployment, and post-go-live stabilisation activities.</li><li>
Maintain technical documentation for custom components and integrations.</li><li>
Stay current with Microsoft Dynamics 365, Power Platform, and Azure developments and recommend improvements.</li></ul><p></p><p><b>
What we look for:</b></p><ul><li>
5+ years of hands-on development experience with Microsoft Dynamics 365 CRM / CE and Power Platform.</li><li>
Experience with the D365 Customer Service module is considered a strong plus.</li><li>
Proven experience developing Custom APIs and custom service endpoints within Dynamics 365.</li><li>
Strong knowledge of the Dynamics 365 CE SDK, plugin development, and custom workflow activities.</li><li>
Solid understanding of the Dataverse data model, security model, and solution architecture.</li><li>
Hands-on experience with Power Platform: Power Apps, Power Automate, and Dataverse.</li><li>
Experience with Azure services used for CRM integrations (Azure Functions, Logic Apps, Service Bus, API Management).</li><li>
Strong C#, .NET, and JavaScript development skills.</li><li>
Familiarity with Azure DevOps and Application Lifecycle Management (ALM) for Dynamics 365.</li><li>
Good understanding of Dynamics 365 security roles, business units, and access management.</li><li>
Strong analytical thinking, debugging, and problem-solving skills.</li><li>
Good communication skills and ability to work closely with functional and architecture teams.</li><li>
Experience working in Agile delivery teams.</li></ul><p></p><p><b>
Nice to have:</b></p><ul><li>
Experience with D365 Sales Hub module.</li><li>
Experience with Power Apps Component Framework (PCF)</li><li>
Experience with Copilot Studio, AI Builder, or Azure AI Services.</li><li>
Microsoft certifications such as PL-400, MB-230, MB-210, or related certifications.</li></ul><p></p><p><b>
What we Offer:</b></p><ul><li>
Competitive remuneration package.</li><li>
The opportunity to work in an international, dynamic, and collaborative environment.</li><li>
Two complimentary vouchers per year for certifications from the PeopleCert portfolio.</li><li>
Continuous learning opportunities and exposure to enterprise-scale Microsoft technologies and best practices.</li><li>
Ongoing personal and professional development within a global organisation.</li></ul><p><b><br>
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!</b></p><p><b><br>
About PeopleCert</b></p><p><b>
PeopleCert</b> is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development &amp; delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.</p><p><b>
Quality, Innovation, Passion, Integrity, Clarity and Velocity </b>are the core values which guide everything we do.</p><p>
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.</p><p><b><br>
Working on Home Office (HO) Secure English Language Tests (SELTs)</b></p><p>
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.</p><p>
If working on the SELT service in the UK, background checks will include:</p><ul><li>
A basic or enhanced Disclosure Barring Service (DBS) check</li><li>
Right to Work in the UK check (including nationality, identity and place of residence)</li><li>
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)</li><li>
Financial background check</li><li>
Employment reference check.</li><li>
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.</li></ul><p>
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.</p><p><br>
All applications will be treated with strict confidentiality</p></div>

Dynamics 365 CRM Developer (Senior)

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