sales associate

customer service agent

client service associate

Cartier

<div>
 HOW WILL YOU MAKE AN IMPACT?
 <br/>
 <br/>
 Are you passionate about luxury client service and ensuring a seamless after-sales experience? Do you have a genuine interest in delving into the world of Cartier and contributing to a team that values excellence?
 <br/>
 <br/>
 As a Client Service Associate, you will be an ambassador of the Maison, playing a vital role in delivering exceptional service and maintaining the high standards of Cartier.
 <br/>
 <br/>
 WHAT WILL BE YOUR MISSION?
 <br/>
 <br/>
 Your mission is to provide outstanding after-sales service to Cartier clients, ensuring their satisfaction and upholding the Maison's reputation for excellence. You will be the primary point of contact for clients seeking assistance with their Cartier creations, providing expert advice and guidance throughout the service process.
 <br/>
 <br/>
 Among various responsibilities, your main missions are to act as a Client Service expert, to assist the boutique team in delivering exceptional service, to support the Boutique Watchmaker in ensuring a seamless process, as well as monitoring client files and ensuring the follow-up of key after-sales service indicators.
 <br/>
 <br/>
 <ul>
  <li>
   Client Service &amp; Technical Expertise: Understand client needs, provide solutions, explain technical aspects clearly, and address service objections.
  </li>
  <li>
   File &amp; Process Management: Monitor client files, manage repair workflows, and ensure timely communication and reporting.
  </li>
  <li>
   Performance &amp; Satisfaction: Capture client data, enhance satisfaction by minimizing delays, and contribute to after-sales turnover.
  </li>
  <li>
   Sales &amp; Stock Oversight: Drive service sales, advise clients on service and product options, and manage stock and inventory.
   <br/>
   <br/>
  </li>
 </ul>
 HOW WILL YOU EXPERIENCE SUCCESS WITH US?
 <br/>
 <br/>
 <ul>
  <li>
   Experience &amp; Skills: Minimum 3 years in client service (luxury preferred), university degree, strong knowledge of Cartier products and services, sales abilities, and MS Office proficiency. Experience in watchmaking and jewelry is highly appreciated.
  </li>
  <li>
   Personal Attributes : Passionate about client service, dedicated to Cartier's legacy, excellent communication and interpersonal skills, ability to manage stress and confidentiality, adaptable to changing priorities, and a strong team player.
  </li>
  <li>
   Core Competencies: Rigorous, empathetic, confident, solution-oriented, with strong integrity, attention to detail, and organizational skills.
  </li>
  <li>
   Language Skills: Fluent in English and Arabic
  </li>
  <li>
   Technical Acumen: Experience in budget management and excellent computer skills (Word, Excel, Outlook, and PowerPoint).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Do We Offer
  <br/>
  <br/>
 </strong>
 At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
 <br/>
 <br/>
 WHO WE ARE?
 <br/>
 <br/>
 As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
 <br/>
 <br/>
 We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
 <br/>
 <br/>
 We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
 <br/>
 <br/>
 Quite simply, Cartier is a place like no other. Welcome to our Maison!
 <br/>
 <br/>
 YOUR JOURNEY WITH US
 <br/>
 <br/>
 If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet the Hiring Manager and the HR Manager.
 <br/>
 <br/>
 Take your next step with Cartier, we look forward to hearing from you!
</div>


Client Service Associate

Nestlé

<p></p><div><p><b>Location:</b> Jeddah, Saudi Arabia<br>
<b>Workplace Type:</b> On-site.</p><p>
 <b>Department:</b> Customer Service<br>
<b>Reports To:</b> Call Center Supervisor<br>
<b>Employment Type:</b> Full-Time</p><p></p><p><b><br>
Position Summary</b></p><p>
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services,</p><p>
Responsible for acting as a liaison between customers and companies.</p><p>
Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Answer incoming calls and respond to customer inquiries in a timely and professional manner in both languages (Arabic-English)</li><li>
Provide accurate information regarding products, services, and company policies.</li><li>
Resolve customer complaints and issues effectively, ensuring a positive customer experience.</li><li>
Document all customer interactions accurately in the system.</li><li>
Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.</li><li>
Participate in training and development activities to enhance skills and knowledge.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
High school diploma or equivalent; associate degree preferred.</li><li>
Previous experience in a customer service or call center role</li><li>
Proficient in using computer systems and software.</li></ul></div>

Customer Service Agent

Prada

<div><div><div><div><div><i>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</i></div><div></div><div><b><br>
BUSINESS</b></div>
<ul>
<li>Drive and maximize sales performances.
</li><li>Propose and develop business plans.
</li><li>Drive the store team to exceed their KPIs.
</li><li>Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.</li>
<li>Be present on the sales floor, ensuring a proper approach and service to the Clients.</li>
<li>Foster the Omni Channel development through the team.</li>
<li>Meet the store-operating budget, controlling store expenses.</li></ul><br>
<div></div>
<div><b>
CUSTOMER
</b></div><ul><li>Foster a Client centric mindset by developing and maintaining solid Client relationships.</li>
<li>Guarantee an excellent Client satisfaction and the highest level of Client service.
</li><li>Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.</li>
<li>Foster a strong private appointment culture.</li></ul><br>
<div></div>
<div><b>
TEAM
</b></div><ul><li>Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.</li>
<li>Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
</li><li>The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.</li></ul><br>
<div></div>
<div><b>
RETAIL</b></div>
<ul>
<li>Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.</li>
<li>Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
</li><li>Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.</li>
<li>Ensure synergy and cooperation between front and back of house.</li>
<li>Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.</li></ul><br>
<div></div>
<div><b>
EVENTS</b></div>
<ul>
<li>Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.</li></ul><br>
<div></div>
<div><b>
KNOWLEDGE AND SKILLS</b></div><br>
<div></div>
<div>
Business driven
</div><div>Leadership and team management</div>
<div>
Ability to motivate and persuade people</div>
<div>
Strong customer service mindset
</div><div>Natural ability to welcome our client
</div><div>Confident, enthusiastic and positive
</div><div>Mature and assertive</div>
<div>
Organized and detail oriented</div>
<div>
Market and product knowledge/passion
</div><div>Business/Retail Management degree or equivalent is a plus</div>
<div>
Interest in luxury/fashion, art and design</div><br>
<div></div>
<div><i>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</i><br>
<i>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</i></div></div></div></div></div>

MIU MIU

Majid Al Futtaim

<div>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  Sales Associate | Majid Al Futtaim Lifestyle | Operations
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE PROFILE:
  </strong>
 </p>
 <ul>
  <li>
   Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
  </li>
  <li>
   Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
  </li>
  <li>
   Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
  </li>
  <li>
   Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
  </li>
  <li>
   Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
  </li>
  <li>
   Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
  </li>
  <li>
   Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
  </li>
  <li>
   Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS:
  </strong>
 </p>
 <ul>
  <li>
   High School Certificate
  </li>
  <li>
   1-2 Years Industry Experience
  </li>
  <li>
   Good Communication Skills
  </li>
  <li>
   Excellent Customer Service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
</div>


Sales Associate - Fashion

<div>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  Sales Associate | Majid Al Futtaim Lifestyle | Operations
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE PROFILE:
  </strong>
 </p>
 <ul>
  <li>
   Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
  </li>
  <li>
   Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
  </li>
  <li>
   Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
  </li>
  <li>
   Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
  </li>
  <li>
   Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
  </li>
  <li>
   Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
  </li>
  <li>
   Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
  </li>
  <li>
   Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS:
  </strong>
 </p>
 <ul>
  <li>
   High School Certificate
  </li>
  <li>
   1-2 Years Industry Experience
  </li>
  <li>
   Good Communication Skills
  </li>
  <li>
   Excellent Customer Service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
 <p>
 </p>
</div>


Sales Associate

<div>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sales Associate | Majid Al Futtaim Lifestyle | Operations
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE PROFILE:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
  </li>
  <li>
   Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
  </li>
  <li>
   Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
  </li>
  <li>
   Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
  </li>
  <li>
   Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
  </li>
  <li>
   Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
  </li>
  <li>
   Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
  </li>
  <li>
   Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   High School Certificate
  </li>
  <li>
   1-2 Years Industry Experience
  </li>
  <li>
   Good Communication Skills
  </li>
  <li>
   Excellent Customer Service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
 <p>
 </p>
</div>


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210 client service associate jobs IN Jeddah

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