sales consultant

customer service agent (وظائف موسمية) Jobs in Jeddah

customer service agent (وظائف موسمية)

customer service representative Jobs in Jeddah

customer service representative

customer services

service advisor

customer service agent

Nestlé

<div>
 
 Location:
 
 Jeddah, Saudi Arabia
 
 
 
 Workplace Type:
 
 On-site.
 
 
 
 Department:
 
 Customer Service
 
 
 
 Reports To:
 
 Call Center Supervisor
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Position Summary
 
 
 
 Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services,
 
 
 Responsible for acting as a liaison between customers and companies.
 
 
 Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Answer incoming calls and respond to customer inquiries in a timely and professional manner in both languages (Arabic-English)
 </li>
 <li>
 Provide accurate information regarding products, services, and company policies.
 </li>
 <li>
 Resolve customer complaints and issues effectively, ensuring a positive customer experience.
 </li>
 <li>
 Document all customer interactions accurately in the system.
 </li>
 <li>
 Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.
 </li>
 <li>
 Participate in training and development activities to enhance skills and knowledge.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; associate degree preferred.
 </li>
 <li>
 Previous experience in a customer service or call center role
 </li>
 <li>
 Proficient in using computer systems and software.
 </li>
 </ul>
</div>

Customer Service Agent

<div>Location: Jeddah, Saudi Arabia 
Workplace Type: On-site.
 Department: Customer Service 
Reports To: Call Center Supervisor 
Employment Type: Full-Time 
Position Summary
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services,
Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. 
Key Responsibilities:<ul><li>
Answer incoming calls and respond to customer inquiries in a timely and professional manner in both languages (Arabic-English)</li><li>
Provide accurate information regarding products, services, and company policies.</li><li>
Resolve customer complaints and issues effectively, ensuring a positive customer experience.</li><li>
Document all customer interactions accurately in the system.</li><li>
Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.</li><li>
Participate in training and development activities to enhance skills and knowledge.</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent; associate degree preferred.</li><li>
Previous experience in a customer service or call center role</li><li>
Proficient in using computer systems and software.</li></ul></div>

SGS - Saudi Ground Services

<div>
 
 
 JOB DESCRIPTION
 
 
 
 ROLE PURPOSE
 
 
 To provide all necessary help and support to passengers as required by customers which may include check in, baggage processing, boarding of flights,, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints to achieve customers satisfaction.
 
 
 
 ROLES &amp; RESPONSIBILITIES
 
 
 
 Operational
 
 <ol>
 <li>
 Provide direct customer services, including check in, seat assignment, baggage checking, excess baggage collection, documentation and travel permission checks, passenger handling, re-routing and the coordination of activities in the terminal with concerned departments.
 </li>
 <li>
 Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
 </li>
 <li>
 Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
 </li>
 <li>
 Always maintain the highest standards of safety and security in alignment with SGS&rsquo;s safety and health regulations.
 </li>
 <li>
 Knowledge of customer service including assisting customers with hotel reservations, ground transportation, catering, local attractions/activities and other functions that will be helpful to the customer.
 </li>
 <li>
 Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
 </li>
 <li>
 Resolve customer requests, questions, and needs ensuring the best use of resources to accomplish these tasks in a high pace environment.
 </li>
 </ol>
 
 
 JOB REQUIREMENTS
 
 
 
 
 QUALIFICATIONS
 
 
 
 Minimum Education Required
 
 <ul>
 <li>
 Minimum of a High school diploma
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant field is a plus
 </li>
 </ul>
 
 Professional Certifications Required
 
 <ul>
 <li>
 Not Applicable
 </li>
 </ul>
 
 
 EXPERIENCE
 
 
 
 Years of experience
 
 <ul>
 <li>
 0 - 1 year of relevant experience
 </li>
 </ul>
 
 
 LANGUAGES
 
 
 
 Language
 
 
 Proficiency Level
 
 
 English: Intermediate
 
 
 Arabic: Advanced
 
</div>

Customer Service Agent (وظائف موسمية)

dubizzle

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Team Leader,&nbsp; you will be responsible for supervising real estate sales agents and building a strong sales team including buyer's agents and showing assistants. You will mentor the real estate team to success by managing the agents, motivate and train the attitudes and habits of a buyer's agent as they should be committed to putting their clients first and winning leads.&nbsp;&nbsp;
 
 
 You will be responsible to handle a wide range of tasks related to managing the sales team. This might include scheduling appointments with clients, providing feedback after meetings, and ensuring that the sales team have everything they need to do their jobs well. You would also be responsible for tracking sales performance metrics and reporting these results back to senior management
 
 
 
 
 In this Role you will :
 
 
 <ul>
 <li>
 Manage a sales team and provide leadership, training, and coach team members on sales technique, product, upsell and cross-sell
 </li>
 <li>
 Plan and direct sales team training
 </li>
 <li>
 Develop a sales strategy to achieve organisational sales goals and revenues
 </li>
 <li>
 Set individual and monthly&nbsp; sales targets for the sales teams (for new and existing business and hunters - for new business)&nbsp;
 </li>
 <li>
 Work on sales scripts with agents
 </li>
 <li>
 Achieve the monthly sales targets by delivering sales from both personal and group accounts
 </li>
 <li>
 Generate leads and prospects to meet the parameters for quarterly sales production review
 </li>
 <li>
 Assist the Sales Manager with recruiting, developing, and training new sellers
 </li>
 <li>
 Conduct site viewing/tripping on a regular basis
 </li>
 <li>
 Track, collate and interpret sales figures and reporting
 </li>
 <li>
 Ensure members of the sales team have the necessary resources to perform properly
 </li>
 <li>
 Control expenses and monitor budgets
 </li>
 <li>
 Monitor team performance and motivate them to achieve team and individual targets
 </li>
 <li>
 Track and maintain records of team sales, payments, and account reviews
 </li>
 <li>
 Source feedback to marketing, operations, and tech team for enhancing product effectiveness, client issues and concerns&nbsp;
 </li>
 <li>
 Collect customer feedback and market research and channelize it internally for effective measures and follow-ups&nbsp;
 </li>
 <li>
 Verification of agency data/ numbers in the respective area to analyse growth opportunities and determine recruiting needs &ZeroWidthSpace;
 </li>
 <li>
 Establish, maintain, and expand the&ZeroWidthSpace; customer base through effective team management and allocate new agencies to the existing team&nbsp;
 </li>
 <li>
 Keep track of agency pools and verify agency data in their area.&nbsp;
 </li>
 <li>
 Source feedback to and from operations and the sales team for effective planning and execution
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in sales, business administration, or related field
 </li>
 <li>
 Requires a minimum of 5 years sales experience in the real estate field
 </li>
 <li>
 Valid KSA licence required
 </li>
 <li>
 Strong knowledge of the local market
 </li>
 <li>
 Strong Knowledge of different sales techniques and pipeline management
 </li>
 <li>
 Excellent presentation, negotiation, and closing skills
 </li>
 <li>
 Strong Decision-making skills
 </li>
 <li>
 Strong Problem-solving skills
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Team player with a strong ability to influence and interact at all levels, using both written and verbal communication
 </li>
 <li>
 Ability to work in and lead a project team with a wide variety of individuals
 </li>
 <li>
 Approachability and friendly personality
 </li>
 <li>
 Able to motivate others
 </li>
 <li>
 Ability to deal with ambiguity
 </li>
 <li>
 Compassion, Composure and empathy
 </li>
 <li>
 Ability to reflect and self learn
 </li>
 <li>
 Flexible
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 #BayutKSA
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Sales Team Lead - Integrated Services

Transmed

<div>
 
 The role is for Transmed Food Service
 
 
 
 
 
 
 Job purpose
 
 
 
 
 
 
 
 As Sales Executive at Transmed, you will be responsible for developing the Foodservice business with new and existing accounts. You will be responsible for your own customer base and you ensure high customer satisfaction through your product know-how, relationship building skills and perseverance in delivering the highest service.
 
 
 
 
 
 
 Key accountabilities
 
 
 
 
 
 
 Customer consultancy
 
 <ul>
 <li>
 Advise existing and new customers about the company's product portfolio and provide culinary solution to customers
 </li>
 <li>
 Attend demonstrations and seek customer feedback about products
 </li>
 <li>
 Understand customer's buying motives and provide appropriate solutions for customers
 </li>
 </ul>
 
 
 
 
 Relationship building and Business Development
 
 <ul>
 <li>
 Build and maintain strong relationships with new and existing customers
 </li>
 <li>
 Seek new customers across the assigned geography and develop business with new customers
 </li>
 <li>
 Grow sales of existing customers through strong relationships and technical consultancy
 </li>
 <li>
 Collaborate with Logistics and Customer Service to ensure high service levels after the order process
 </li>
 <li>
 Product know-how
 </li>
 <li>
 Develop and maintain a strong up to date product knowledge to advise customer through technical product details and product applications
 </li>
 </ul>
 
 
 
 
 Receivables and collection
 
 <ul>
 <li>
 Ensure that all receivables and collections are within the agreed payment / credit terms
 </li>
 <li>
 Collect payments from customers (in case of cheque payments)
 </li>
 </ul>
 
 
 
 
 Job requirements:
 
 <ul>
 <li>
 Degree in Hospitality Management, Business Administration, or similar fields
 </li>
 <li>
 At least 1-3 years of related experience
 </li>
 <li>
 Passionate about selling Food items
 </li>
 </ul>
 
 
</div>

Sales Executive

Marriott International

<div>Additional Information 
Job Number25191898 
Job CategorySales &amp; Marketing 
LocationFour Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required</li></ul> 
CORE WORK ACTIVITIES 
Building Successful Relationships that Generate Sales Opportunities
<ul><li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li></ul>
<ul><li>Assists with managing and developing relationships with key internal and external stakeholders.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management.</li></ul> 
Managing Sales Activities
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
<ul><li>Identifies new business to achieve personal and location revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Assists in closing the best opportunities for the location based on market conditions and location needs.</li></ul>
<ul><li>Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Executes and supports the company&rsquo;s customer service standards.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the company.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

AsstMgr-Sales I

<div>Additional Information 
Job Number25191988 
Job CategorySales &amp; Marketing 
LocationThe Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. 
CANDIDATE PROFILE 
Education and Experience 
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Building Successful Relationships that Generate Sales Opportunities
<ul><li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management.</li></ul> 
Managing Sales Activities
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
<ul><li>Identifies new business to achieve personal and location revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the location based on market conditions and location needs.</li></ul>
<ul><li>Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Executes and supports the company&rsquo;s customer service standards.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the company.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Sales Manager

Explore 237+ Customer service agent in Jeddah this December. Find roles across top companies and apply now to boost your career.

237 customer service agent jobs IN Jeddah

Customer Service Agent

Customer Service Agent

Customer Service Agent (وظائف موسمية)

Sales Team Lead - Integrated Services

Sales Executive

AsstMgr-Sales I

Sales Manager