administrative customer virtual entry-level admin assistant (copy)

administrative customer virtual entry-level admin assistant (copy) Jobs in Jeddah

operations manager

customer service officer

SkillersZone LLC

<div>
 We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the
 
 (MENA)
 
 region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.
 
 
 You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.
 
 
 
 Responsibilities
 
 
 
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 Customer Service (Primary)
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 Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable)
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 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
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 Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed
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 Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations
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 Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets
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 Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution
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 Administrative Support (Core)
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 Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance
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 Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports
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 Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams
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 Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems
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 Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team
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 Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs)
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 Cross-Functional Coordination
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 Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly
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 Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination
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 Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance
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 Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases
 
 
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 High school diploma required; Bachelor&rsquo;s degree or diploma
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 Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage)
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 Proficiency with common office tools (Microsoft Office/Google Workspace), especially Excel/Sheets, email management, and document formatting
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 Experience using CRM systems
 
 
 
 
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 </ul>
 
 Language Requirements (MENA-Focused)
 
 
 
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 Basic Arabic (spoken and written) is preferred for most MENA markets
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 Basic English (spoken and written)
 
 
 
 
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 </ul>
 
 Skills And Competencies
 
 
 
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 Strong customer-first mindset with the ability to remain calm and professional under pressure
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 Excellent verbal and written communication with clear, polite, and solution-oriented messaging
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 Strong attention to detail and accuracy in documentation, data entry, and record-keeping
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 Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment
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 Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed
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 High integrity and discretion when handling confidential customer and company information
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 Cultural sensitivity and awareness of customer expectations across different MENA countries
 
 
 
 
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 </ul>
 
 Working Conditions and Schedule
 
 
 
 
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 Role may be office-based, hybrid, or remote depending on business needs and country regulations
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 Typical working weeks in parts of MENA may follow , with flexibility required during peak periods.
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 Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases
 
 
 
 
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 Performance Indicators (KPIs)
 
 
 
 Success in this role is commonly measured by:
 
 
 First response time and overall resolution time
 
 
 Quality and accuracy of case documentation
 
 
 Customer satisfaction feedback (CSAT) and complaint handling quality
 
 
 Ticket backlog management and follow-up consistency
 
 
 Adherence to policies, scripts/processes, and service standards
 
 
 Administrative accuracy (data quality, report timeliness, document compliance)
 
 
 
 Career Growth Opportunities
 
 
 
 This role offers clear development pathways, depending on performance and interest, including:
 
 
 Senior Customer Service Representative / Team Lead
 
 
 Customer Experience (CX) Specialist
 
 
 Office Administrator / Operations Coordinator
 
 
 Sales Support / Account Coordinator
 
 
 Quality Assurance (QA) or Training Specialist
 
 
 
 Equal Opportunity Statement
 
 
 
 We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Administrative Customer Virtual Entry-Level Admin Assistant (copy)

Inspire Management Training Center

We are currently seeking a dynamic and motivated Assistant Manager to support the daily operations of a leading entertainment/trampoline park in Taif. This role is ideal for candidates with a passion for customer experience and strong operational management skills.Key Responsibilities:<ul><li>Support day-to-day park operations, including opening and closing procedures</li><li>Supervise and guide staff to ensure smooth operations and high performance</li><li>Maintain excellent customer service standards and handle customer inquiries</li><li>Oversee bookings, front desk activities, and guest experience</li><li>Manage cash handling and POS reconciliation</li><li>Monitor inventory levels and assist with caf&eacute; operations</li><li>Ensure compliance with health, safety, and operational standards</li></ul>Requirements:<ul><li>Saudi National (fluent in Arabic and English)</li><li>Minimum 2 years of supervisory or managerial experience</li><li>Strong leadership, communication, and organizational skills</li><li>Experience in customer-facing roles within fast-paced environments</li><li>Willingness to work flexible shifts, including evenings, weekends, and holidays</li></ul>Preferred:<ul><li>Experience in entertainment parks, trampoline parks, or leisure facilities</li><li>First Aid certification</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>supervisory: 2 years (Required)</li><li>entertainment sector: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>First Aid (Preferred)</li></ul>Location:<ul><li>Ta'if (Required)</li></ul>Work Location: In person

Assistant Manager – Trampoline Park

apm monaco

<div>Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
We are looking for a passionate and dedicated individual to join our Saudi Arabia Jeddah team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. 
Requirements 
<ul><li>
You love APM Monaco</li><li>
Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position</li><li>
Track record of outstanding sales performance and CRM</li><li>
Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management</li><li>
Fluency in English, Arabic &amp; other languages would be a plus</li><li>
Approachable personality and customer-service oriented</li><li>
Attractive and competitive package is offered</li><li>
Working location: Westfield Jeddah</li></ul><ul><li>Candidate with less experience may be considered as Store Supervisor</li></ul> 
Benefits 
Why Join APM?<ul><li>
Global, Dynamic Team: Diverse and energetic workforce</li><li>
Growth Opportunities: We support your professional development</li><li>
Collaborative Culture: Teamwork and open communication</li><li>
Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts</li></ul>
Don't wait to join APM Monaco team. Apply now!</div>

Assistant Store Manager / Store Supervisor (Westfield Jeddah)

APM Monaco

<div>
 
 
 Who are we?
 
 
 
 Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
 
 
 
 We are looking for a passionate and dedicated individual to join our Saudi Arabia Jeddah team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients.
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 You love APM Monaco
 </li>
 <li>
 Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position
 </li>
 <li>
 Track record of outstanding sales performance and CRM
 </li>
 <li>
 Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management
 </li>
 <li>
 Fluency in English, Arabic &amp; other languages would be a plus
 </li>
 <li>
 Approachable personality and customer-service oriented
 </li>
 <li>
 Attractive and competitive package is offered
 </li>
 <li>
 Working location: Westfield Jeddah
 
 </li>
 </ul>
 
 
 *Candidate with less experience may be considered as Store Supervisor
 
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join APM?
 
 
 <ul>
 <li>
 Global, Dynamic Team: Diverse and energetic workforce
 </li>
 <li>
 Growth Opportunities: We support your professional development
 </li>
 <li>
 Collaborative Culture: Teamwork and open communication
 </li>
 <li>
 Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts
 
 </li>
 </ul>
 
 
 Don't wait to join APM Monaco team. Apply now!
 
 
</div>

Hexagon

<div><div><div><h2 class="jobSectionHeader">Summary</h2></div><div>
Hexagon Manufacturing Intelligence is seeking a proactive, autonomous, and technically skilled Applications Engineer to support the deployment and customer adoption of PRESTO, our fully automated robotic solution for 3D metrology and dimensional inspection.
This is a hands‑on, customer‑facing position involving metrology, robotics, automated systems, and advanced software tools. Most work will take place on customer sites across the GCC, with occasional international travel depending on project needs.</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2></div><div><ul><li>
Demonstrations &amp; Technical Engagement<ul><li>
Deliver engaging on‑site and virtual demonstrations of PRESTO.</li><li>
Prepare and execute PoCs tailored to customer workflows and requirements.</li><li>
Support the sales team by providing technical insight during opportunity development.</li></ul></li><li>
System Deployment &amp; Configuration<ul><li>
Install, configure, and validate PRESTO robotic metrology cells.</li><li>
Develop automated inspection routines and optimize system performance.</li><li>
Integrate PRESTO with metrology tools (e.g., PC‑DMIS) and customer‑specific systems.</li></ul></li><li>
Customer Training &amp; Support<ul><li>
Conduct structured user training sessions covering system operation, best practices, and workflow optimization.</li><li>
Provide on‑site and remote support, troubleshooting, and application expertise.</li><li>
Ensure strong customer satisfaction and long‑term technical engagement.</li></ul></li><li>
Measurement Services &amp; Documentation<ul><li>
Perform dimensional analyses, correlation studies, GR&amp;R, and reporting.</li><li>
Produce clear technical documentation and reference material.</li></ul></li><li>
Internal Collaboration<ul><li>
Communicate field insights to engineering, R&amp;D, and product teams.</li><li>
Participate in internal documentation and knowledge‑sharing initiatives.</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div><ul><li>
Bachelor&rsquo;s degree in Mechanical, Industrial, Mechatronics, Automation, or related engineering fields.</li><li>
2+ years experience in metrology, robotics, or industrial automation.</li><li>
Strong understanding of 3D measurement, GD&amp;T, and CMM principles.</li><li>
Experience with metrology software (PC‑DMIS, Inspire, PolyWorks, Spatial Analyzer) is a plus.</li><li>
Knowledge of automated systems or robotics is highly valued (not mandatory).</li><li>
Strong analytical and troubleshooting skills.</li><li>
Fluent English and Arabic (spoken and written).</li><li>
Proactive, self‑driven, and comfortable working independently.</li><li>
Strong communication and customer‑facing skills.</li><li>
Ability to manage multiple tasks in a dynamic environment.</li><li>
High availability for travel within GCC + occasional global travel.</li></ul> 
What we offer:<ul><li>
Flexible working conditions supporting work‑life balance.</li><li>
Continuous training and development programs in metrology, automation, robotics, and Hexagon technologies.</li><li>
Opportunities for career advancement in a global multinational environment.</li><li>
Exposure to cutting‑edge automated metrology systems and high‑impact industrial projects.</li><li>
A collaborative workplace where autonomy, initiative, and innovation are appreciated.</li></ul></div></div></div>

Applications Engineer - PRESTO (Metrology Automation)

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a dynamic and experienced Sales Manager to join our team in Novotel Madinah, Saudi Arabia. As a key member of our organization, you will lead and inspire our sales team to achieve and exceed targets while fostering strong customer relationships in this unique and culturally significant market.<ul><li>
Develop and implement effective sales strategies to drive revenue growth and market share</li><li>
Lead, motivate, and mentor a team of sales professionals to meet and exceed sales targets</li><li>
Analyze market trends and competitor activities to identify new business opportunities</li><li>
Establish and maintain strong relationships with key clients and partners</li><li>
Collaborate with cross-functional teams to ensure customer satisfaction and retention</li><li>
Create and present sales reports, forecasts, and performance metrics to senior management</li><li>
Oversee the sales pipeline and manage the sales process from lead generation to closure</li><li>
Ensure compliance with company policies, industry regulations, and ethical standards</li><li>
Contribute to product development and pricing strategies based on market insights</li><li>
Represent the company at industry events, trade shows, and networking opportunities</li></ul> 

Qualifications<ul><li> 
Saudi National, preferably with a background or strong familiarity with the Holy Cities (Makkah and Madinah).</li><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality Management, or a related field.</li><li>
3&ndash;5 years of proven experience in sales or marketing roles within the hospitality or hotel industry.</li><li>
Proven track record of achieving and exceeding sales targets and driving revenue growth.</li><li>
Strong leadership skills with the ability to motivate, coach, and develop high-performing teams.</li><li>
Excellent communication, presentation, and interpersonal skills with the ability to build strong client relationships.</li><li>
Proficiency in Customer Relationship Management (CRM) systems and Microsoft Office applications.</li><li>
Advanced negotiation, problem-solving, and decision-making abilities.</li><li>
Demonstrated expertise in sales forecasting, market analysis, and performance reporting.</li><li>
In-depth knowledge of the Saudi Arabian market, customer behavior, and business culture.</li><li>
Strong understanding of the hospitality market in the Holy Cities, including seasonal demand during Hajj and Umrah periods.</li><li>
Experience working with corporate accounts, travel agencies, and key partners in the hospitality sector.</li><li>
Fluency in Arabic and English (both written and spoken).</li><li>
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.</li><li>
Willingness to travel within the region when required.</li></ul></div>

Assistant Sales Manager (Saudi only)

Marriott International

<div>Additional Information 
Job Number26026713 
Job CategoryEngineering &amp; Facilities 
LocationJabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Clean up and store paint and painting tools and equipment in appropriate areas. Coordinate with vendor in order to modify colors of paint, stain, or varnish. 
Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Painter

Explore 8+ Customer service officer in Jeddah this April. Find roles across top companies and apply now to boost your career.

8 customer service officer jobs In Jeddah

Administrative Customer Virtual Entry-Level Admin Assistant (copy)

Assistant Manager – Trampoline Park

Assistant Store Manager / Store Supervisor (Westfield Jeddah)

Assistant Store Manager / Store Supervisor (Westfield Jeddah)

Applications Engineer - PRESTO (Metrology Automation)

Assistant Sales Manager (Saudi only)

Painter