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customer experience specialist Jobs in Jeddah

customer experience specialist

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it service quality manager

customer service officer

Lumi | لومي

<div>
 
 
 About the role:
 
 
 
 
 
 
 We're searching for a candidate to be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring their satisfaction. Your role is crucial in maintaining positive relationships with the clients and enhancing the overall customer experience.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage all activities at the branch related to servicing customers and arranging the vehicles.
 </li>
 <li>
 Oversee the preparation of returned vehicles.
 </li>
 <li>
 Ensures that all customer transactions are executed in line with corporate. guidelines and any customer issues are addressed appropriately and promptly.
 </li>
 <li>
 Assist the Branch Manager, in planning, and implementing staffing schedules based on business demands and transaction levels.
 </li>
 <li>
 Performs other responsibilities and tasks as directed by the Regional Manager to meet department objectives.
 </li>
 <li>
 Coordinate with operation staff and manage to provide support.
 </li>
 <li>
 Provided reports to the management and logged all records.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Diploma or equivalent degree.
 </li>
 <li>
 1-2 years of experience in customer service, car rental field is preferred.
 </li>
 <li>
 Proficient in using Microsoft programs.
 </li>
 <li>
 Excellent interpersonal and verbal communication skills.
 </li>
 </ul>
 
 
</div>

Customer Service Officer

Azad Properties

<div>
 We are seeking a proactive and diligent individual to join our real estate organisation as a Collections Officer. This key role is responsible for managing the company&rsquo;s receivables, ensuring timely collection of outstanding accounts, and maintaining positive relationships with tenants and clients. If you are detail-oriented, possess strong negotiation skills, and are committed to delivering excellent customer service, we encourage you to apply.
 
 
 Key Responsibilities for Collections Officer in Real Estate
 
 
 <ul>
 <li>
 Monitor and manage the status of accounts receivable, ensuring accurate records of all client and tenant payments.
 </li>
 <li>
 Communicate promptly and professionally with tenants, clients, and stakeholders regarding overdue accounts through phone, email, and written correspondence.
 </li>
 <li>
 Initiate and follow up on collection processes in accordance with company policy and legal requirements.
 </li>
 <li>
 Negotiate payment arrangements, resolve disputes, and recommend solutions to outstanding receivables issues.
 </li>
 <li>
 Coordinate with internal teams, including Property Management, Finance, and Legal, to ensure effective resolution of account issues.
 </li>
 <li>
 Prepare regular reports on collections activities, outstanding debts, and performance metrics for management review.
 </li>
 <li>
 Maintain comprehensive, confidential, and up-to-date documentation of collections activities and client communications.
 </li>
 <li>
 Advise on credit control and contribute to the development of improved debt collection processes.
 </li>
 <li>
 Escalate high-risk accounts appropriately and support legal proceedings as required, ensuring compliance with all regulations.
 </li>
 <li>
 Champion a culture of accountability, integrity, and client-focused service throughout the collections process.
 
 
 </li>
 </ul>
 
 Essential Qualifications And Experience For Collections Officer Roles
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Accounting, or a related field is preferred.
 </li>
 <li>
 Minimum of 3 years&rsquo; experience in collections, credit control, or accounts management, preferably within property, real estate, or a related sector.
 </li>
 <li>
 Strong knowledge of collections legislation and regulatory requirements in the UK.
 </li>
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 Excellent verbal and written communication skills, with the ability to handle sensitive situations tactfully.
 </li>
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 Proficiency in Microsoft Office Suite (especially Excel) and experience with financial management or property management software.
 </li>
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 Strong analytical and problem-solving skills, with meticulous attention to detail and accuracy.
 </li>
 <li>
 Fluency in English is required; additional language proficiency is advantageous.
 
 
 </li>
 </ul>
 Key Skills and Attributes for Effective Debt Collection
 
 
 <ul>
 <li>
 Exceptional organisational abilities to manage competing priorities and a diverse portfolio of accounts.
 </li>
 <li>
 Excellent negotiation and conflict resolution skills, balancing assertiveness with professionalism and empathy.
 </li>
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 Customer-focused approach, aiming to preserve long-term business relationships while meeting collection targets.
 </li>
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 Capacity to work independently as well as collaboratively within a team and across departments.
 </li>
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 Demonstrates discretion, confidentiality, and ethical handling of sensitive financial information.
 </li>
 <li>
 Proactive approach to process improvement and a commitment to delivering high-quality results.
 
 
 </li>
 </ul>
 
 Desirable Competencies and Additional Attributes for Collections Professionals
 
 
 
 <ul>
 <li>
 Experience with collections in the real estate sector, including residential and commercial property portfolios.
 </li>
 <li>
 Familiarity with court processes related to debt recovery is advantageous.
 </li>
 <li>
 Previous involvement in developing or implementing credit policies and procedures.
 </li>
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 Demonstrated ability to foster positive relationships with clients and resolve complex account queries.
 </li>
 <li>
 Adaptable, resilient, and motivated to achieve collection targets in a dynamic environment.
 
 
 </li>
 </ul>
 If you are eager to contribute to the financial health of a growing real estate company and thrive in a dynamic, client-focused collections environment, we invite you to apply and become a valued member of our team.
</div>

Collections Officer

LINE Architects

LINE Architects is Hiring!We are looking for a Technical Officer/Architect to join our team!Job Title: Technical Officer/ArchitectLocation: Jeddah, Saudi ArabiaEmployment Type: Full-TimeAbout LINE Architects:LINE Architects is a contemporary architectural firm with over 10 years of experience delivering a variety of prestigious projects in architecture and interior design. We embrace cutting-edge technology and innovative solutions to create exceptional environments. We offer a collaborative and creative work environment.Job Overview:We are seeking an experienced Technical officer/Architect to join our architectural office. The Technical officer/Architect will be responsible for leading and supervising the preparation of technical drawings from schematic design through to tender documentation. This role involves managing the drafting process within the office, coordinating between different disciplines (architecture, structure, MEP), and ensuring that design intent is accurately translated into high-quality technical documentation.Key Responsibilities:<ul><li>Oversee and supervise the drafting of drawings in Revit and AutoCAD.</li><li>Translate schematic and design concepts into accurate, detailed, and buildable documentation.</li><li>Ensure that all drawings and BIM models are precise, consistent, and aligned with project requirements.</li><li>Lead and guide the drafting team in producing drawings, details, and schedules.</li><li>Conduct regular reviews of drawing sets to ensure accuracy, completeness, and adherence to standards.</li><li>Provide mentorship and technical guidance to junior staff and draftsmen.</li><li>Coordinate with structural, MEP, and other consultants to integrate their work into architectural documentation.</li><li>Resolve technical issues and ensure multi-disciplinary coordination is fully reflected in the final packages.</li><li>Communicate effectively with project managers and design leads regarding technical decisions.</li><li>Implement quality control procedures for all documentation.</li><li>Ensure compliance with local codes, authority requirements, and project specifications.</li><li>Review and check tender packages before submission.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree must be in Architecture (mandatory).</li><li>7+ years of professional experience in technical design and documentation within an architectural office.</li><li>Proven experience supervising drafting teams and overseeing project documentation.</li><li>Proficiency in Revit and AutoCAD (mandatory).</li><li>Strong understanding of BIM workflows and standards.</li><li>Knowledge of building systems (structural, MEP) and their integration with architectural design.</li><li>Knowledge of Civil design, Mechanical systems, Electrical systems, and HVAC system.</li><li>Strong technical detailing and construction knowledge.</li><li>Leadership and team supervision skills.</li><li>Strong attention to detail and problem-solving mindset.</li><li>Excellent organizational and communication skills.</li><li>Bilingual (Arabic and English).</li></ul>Preferred Skills:<ul><li>Experience with medium-to-large-scale projects (residential, commercial, or mixed-use).</li><li>Familiarity with Saudi building codes and submission requirements.</li><li>Experience reviewing shop drawings and supporting site coordination.</li></ul>Job Type: Full-time

Technical Officer/Architect

مؤسسة محمد فايز الشهري

Purchasing Officer / Purchasing AssistantLocation: JeddahJob ObjectiveTo support the procurement department in carrying out daily operations related to material and service requests, ensuring that all documentation and records are accurate and available on time.Key Duties and ResponsibilitiesPreparing purchase orders and following up on approvals.Working on the SABER platform for product registration and certificate issuance.Communicating with suppliers to obtain quotations and tracking order status.Entering purchasing data into the system/Excel and maintaining organized records.Following up on shipments to ensure timely delivery and compliance with required specifications.Coordinating with the finance department regarding invoices and payments.Assisting in preparing periodic reports on purchasing activities.Performing any other tasks assigned by the General Manager.Required QualificationsDiploma or Bachelor&rsquo;s degree, preferably in Business Administration, Accounting, or a related field.2&ndash;3 years of experience in procurement within Saudi Arabia &ndash; mandatory.Hands-on experience with the SABER platform &ndash; mandatory.Proficiency in computer skills and MS Office applications, especially Excel.Strong organizational skills with attention to detail.Fluency in Arabic and English (written, spoken, and reading) &ndash; mandatory.BenefitsOne-year renewable contract.Medical insurance.21 days of annual leave.Salary between 3,500&ndash;4,000 SAR (including housing and transportation).Valid Iqama with at least 3 months validity and transferable &ndash; mandatory.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: &#65020;&#1635;&#1644;&#1637;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

Purchasing Officer / Purchasing Assistant

DARCO | داركو

<div>
 
 
 About the Role:
 
 
 
 We are seeking a dynamic and results driven Sales Officer to join our real estate team specializing in residential buildings. The Sales Officer will be responsible for achieving sales targets through both direct and indirect sales channels, leveraging strong relationships with brokers, agents, and individual collaborators in the market.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and execute sales strategies to meet and exceed targets.
 </li>
 <li>
 Manage and grow a portfolio of brokers, agents, and individual partners.
 </li>
 <li>
 Conduct direct sales activities, including client meetings, property tours, and contract negotiations.
 </li>
 <li>
 Identify and build relationships with new potential clients and partners.
 </li>
 <li>
 Collaborate with internal teams to ensure a smooth sales process from initial contact to closing.
 </li>
 <li>
 Maintain an updated market knowledge, competitor analysis, and sales pipeline reports.
 </li>
 <li>
 Represent the company professionally in both office-based and fieldwork activities.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field.
 </li>
 <li>
 2to 5 years of proven experience in residential unit sales or real estate financing.
 </li>
 <li>
 Strong existing network of brokers, agents, or collaborators in the real estate sector.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to work independently and as part of a team, with high self-motivation.
 </li>
 <li>
 Flexibility to manage both office and field sales activities.
 </li>
 </ul>
 
 
</div>

Sales Officer

Raytheon

<div>Date Posted:
2025-09-18
Country:
United States of America
Location:
TX001: El Paso 7201 Montana Avenue , El Paso, TX, 79925 USA
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling &ndash; to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today&rsquo;s mission and stay ahead of tomorrow&rsquo;s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
What You Will Do:
Master Gunner Instructor will instruct students at the Air Defense Forces Institute (ADFI) in the design and implementation defense architecture that will enable them to employ Air Defense weapon systems using the strategies of the Contemporary Operating Environment (COE) in airspace management, operations, planning and evaluation. The instructor will teach RSADF officers how to both employ and properly fire the Patriot Weapons System. In addition to Master Gunner instructions, the instructor will also train RSADF soldiers in the operation and maintenance of the patriot system. Evaluates test results and submits attendance and grade records of students. Reviews progress of assigned class or students and makes recommendations to improve the quality of patriot training at the Air Defense Forces institute. Participates in all other functions of the training department as directed. The individual will also provide Technical Instruction and Training at the Air Defense Forces Institute (ADFI) using conference and practical exercise teaching methods. Topics would include Patriot System operations and maintenance. Performs other related duties as directed by the section officer. Participates in on-the-job training programs, and assists the section officer in enforcing safety policies, procedures, and standards. Identifies faulty work practices and demonstrates proper maintenance and troubleshooting techniques. Prepares and submits maintenance reports and Patriot Failure Reports (SPRs). Performs other duties as required or directed by the section officer Provides technical assistance in maintaining the Patriot power generation equipment, communications equipment and assists in missile handling operations as required. This position is in Saudi Arabia.
Qualifications You Must Have :
Patriot Master Gunner certification from the US Army Air Defense School.
Certified Instructor and Trainer.
Ability to develop training programs for certifying Soldiers in Air Defense systems and posture.
Demonstrated experience in the technical support and operations of the ICC, ECS, RS, CRG, BMC, IFF, AMG, GMT, LRPT AND LS.
Experienced in using ECS troubleshooting software aids such as Status Monitor.
Knowledge and experience in the utilization of common industry external test equipment, such as multi-meters, oscilloscopes, power meters, frequency counters, spectrum and digital analyzers.
Demonstrated experience providing Technical Instruction and Training in a classroom environment.
Experience in the frequent use and general knowledge of industry practices, techniques, and standards.
Minimum of 4 years of direct experience with organizational level maintenance on Patriot Missile Systems.
Must have successfully completed the following Courses: U.S. Army Patriot Operator and System Mechanic Course for MOS; 24T/14E, 140E or an equivalent course of instruction conducted under the auspices of the U.S. Army Air Defense School or the Patriot Missile System Contractor.
Active and transferable U.S. government issued SECRET security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer :
Ability to develop defense designs based for various locations and threats, as well as created a Battalion level Tactical Seminar (TACSEM).
Knowledge in Patriot Engagement Control Station Operations.
Perform the duties and responsibilities in the role of a Tactical Control Officer (TCO).
Experienced field engineer with military training in Patriot Configuration II/III Air Defense systems at the organizational level.
Knowledge and experience in the operation and maintenance of Remote Launch Communication Upgrade (RLCEU).
Fiber Optic/ RF cable troubleshooting and repair. Understanding and knowledge of military communications systems and encryption devices.
US military Instructor training and experience in Patriot Missile Systems.
Experienced working and communicating with an OCONUS customer.
Required Education:
Bachelor&rsquo;s Degree with 4 years of related experience, or Associates Degree with 8 years&rsquo; experience or HS Diploma/GED with 12 years of related experience
US Army Master Gunner&rsquo;s Course
What We Offer:
Whether you&rsquo;re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
Additional Information:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products
#Patriot
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate&rsquo;s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company&rsquo;s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms</div>

Patriot Master Gunner/Operator Instructor-KSA

Naffco

<div></div><div>Experience: 7 - 10 yrs. | Opening: 1
 
Education:Bachelor of Technology/Engineering(Automobile, Mechanical) 
Nationality: Any Nationality 
Industry Type:Automotive / Automobile / Auto Accessories 
Functional Area:Installation / Maintenance / Operations / Repair Oct 2,2025 
<div><div>
</div></div><div></div><h3 class="jobSectionHeader">Job Description</h3>
<div>The Automotive &amp; Aftersales Manager will be responsible for overseeing all aftersales operations including service, maintenance, spare parts, warranty, and customer service. This role ensures high-quality service delivery, maximizes customer satisfaction, improves retention, and drives profitability of the aftersales division while maintaining compliance with company and manufacturer standards.<h3 class="jobSectionHeader"> 
Key Responsibilities:</h3><ul><li>
Manage service center, spare parts, and warranty operations.</li><li>
Drive customer satisfaction, retention, and service quality.</li><li>
Lead, train, and motivate the aftersales team.</li><li>
Monitor KPIs and achieve revenue &amp; profit targets.</li><li>
Ensure compliance with OEM standards and company policies.</li></ul><h3 class="jobSectionHeader"> 
Requirements:</h3><ul><li>
Bachelor&rsquo;s in Mechanical/Automotive Engineering or Business.</li><li>
7&ndash;10 years&rsquo; experience in automotive aftersales management.</li><li>
Strong knowledge of service operations &amp; spare parts.</li><li>
Proven leadership and customer service skills.</li><li>
Experience in managing budgets &amp; P&amp;L.</li></ul>
</div><div>Keyword: Automotive Aftersales Manager,Aftermarket Manager,ASD Incharge,Aftersales manager,Automotive Manager,Technical Services Manager,Aftersales,AfterSales Service</div></div>

Automotive Aftersales Manager

Explore 223+ Customer service officer in Jeddah this October. Find roles across top companies and apply now to boost your career.