customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

accounts assistant

call center representative Jobs in Lahore

call center representative

customer support representative Jobs in Lahore

customer support representative

client service associate

Digital Penguin

Job Title: Customer Service AssociateLocation: On-site (Full UK Shift)Job Type: Full-time | FreshersKick start a Career That Pays Weekly &amp; Rewards Performance!Do you have great English communication skills, confidence, and the drive to grow? We&rsquo;re hiring Customer Service Associates to join our dynamic, UK-based outbound campaign team.It's fast-paced, goal-driven, and designed to help you learn, earn, and rise &mdash; with weekly pay, real incentives, and a clear career path.What You&rsquo;ll Be Doing:<ul><li>Speaking with UK-based customers over outbound calls</li><li>Listening carefully to their needs and concerns</li><li>Providing accurate information using pre-set scripts</li><li>Playing rebuttals to handle objections smoothly</li><li>Transferring eligible calls to the next qualified team</li><li>Meeting daily/weekly call and performance goals</li><li>Staying professional, polite, and performance-focused at all times</li></ul>What We&rsquo;re Looking For:<ul><li>Fluent English (listening + speaking)</li><li>Confident, friendly, and customer-focused attitude</li><li>Ability to work UK shift hours regularly</li><li>Basic computer skills</li><li>Sales or call center experience is a plus, not a must</li><li>Punctuality, performance mindset, and eagerness to grow</li></ul>What You&rsquo;ll Get:Weekly Salary &ndash; Get paid every week, hassle-freeBonuses &amp; Incentives &ndash; The better you perform, the more you earnCareer Growth &ndash; Promotions based on your performanceProfessional Training &ndash; Learn the skills that employers valueSupportive Work Culture &ndash; Friendly team + experienced leadsReady to Apply?Send your CV to: [ primekingdompvtltd@gmail.com ] or Apply on Indeed .Interviews ongoing &ndash; Apply now before slots fill up!Job Types: Full-time, FresherPay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Associate

Brandix Soft

Brandix Soft is a leading digital solutions company specializing in SEO, Web Development, and Digital Advertising for businesses across the UK and US. We work with high-value clients and enterprise-level accounts, delivering technical excellence and exceptional customer support.We are expanding our Client Support Team and seeking confident, articulate, and customer-focused individuals who thrive in fast-paced environments.Job Responsibilities<ul><li>Make 50&ndash;75 professional outbound and follow-up calls daily</li><li>Handle inbound client inquiries and provide service-related support</li><li>Resolve client concerns with a consultative support approach</li><li>Document all client interactions accurately in the CRM system</li><li>Maintain a minimum of 60 quality calls per day</li><li>Achieve an 85%+ first-call resolution rate</li><li>Maintain a 4.8+ customer satisfaction rating</li><li>Identify 3&ndash;5 upsell opportunities weekly (bonus-eligible)</li><li>Educate clients about additional services (SEO, PPC, Web solutions)</li><li>Ensure compliance with service protocols and communication standards</li></ul>Candidate RequirementsEssential:<ul><li>Minimum 6 months of call center experience (international preferred)</li><li>Fluent spoken and written English (neutral accent preferred)</li><li>Proficiency in CRM tools (e.g., HubSpot, Salesforce) and MS Office</li></ul>Core Skills:<ul><li>Strong active listening and problem-solving skills</li><li>Professional phone presence and emotional intelligence</li><li>Ability to meet performance targets in a fast-paced environment</li></ul>Preferred:<ul><li>1+ year of experience with UK/US-based clients</li><li>Basic knowledge of digital marketing services (SEO, PPC, Web)</li></ul>Work Schedule<ul><li>UK Shift: 1:00 PM &ndash; 10:00 PM (Mon&ndash;Fri)</li><li>US Shift: 6:00 PM &ndash; 3:00 AM (Mon&ndash;Fri)</li><li>On-site only (no remote option)</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (up to Rs. 75,000/month, based on experience)</li><li>Performance bonuses for upsells and KPIs</li><li>Career growth opportunities (Team Lead, Account Manager roles)</li><li>Exposure to global clients, including Fortune 500 companies</li><li>Modern office in Gulberg, Lahore&rsquo;s commercial hub</li></ul>How to ApplyInterested candidates can apply directly through Indeed OR Send your updated resume to: Hrsales@brandixsoft.com WhatsApp: +92 325 5599973Note:<ul><li>This is a full-time, on-site role</li><li>Only candidates based in Lahore will be considered</li><li>Only shortlisted applicants will be contacted</li></ul>Job Type: Full-timePay: Up to Rs70,000.00 per monthExperience:<ul><li>International Cold Calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Calling Agent Female US

Pacific Pharmaceuticals

Responsibilities:<ul><li>Respond to customer inquiries promptly and professionally via phone, email, and chat</li><li>Resolve service issues by clarifying customer concerns, determining the cause, and offering solutions</li><li>Provide accurate information about services, policies, and procedures</li><li>Maintain customer records by updating account information</li><li>Collaborate with internal teams to escalate and resolve more complex issues</li><li>Identify opportunities to improve customer satisfaction and process efficiency</li><li>Meet or exceed individual performance goals and customer satisfaction metrics</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree</li><li>Minimum 3 years previous customer service experience</li><li>Excellent verbal and written communication skills</li><li>Problem-solving and critical-thinking abilities</li><li>Ability to work well independently and in a team environment</li><li>Comfortable using CRM software, live chat systems, and other support tools</li><li>Patience, empathy, and a genuine desire to help others</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative

Asian Competitiveness Institute

We are looking for a dedicated and friendly Female Customer Service Representative to manage and follow up with leads via phone calls and WhatsApp messages. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to handle inquiries professionally.Responsibilities:Follow up with leads through calls and WhatsApp.Provide information about our products/services.Maintain a positive and helpful tone in all interactions.Update lead status and feedback in the system.Coordinate with the sales team if needed.Build and maintain good customer relationships.Requirements:Good spoken and written communication skills in [Urdu/English].Prior experience in customer service or telemarketing is a plus.Confident, polite, and well-mannered.Ability to work independently and manage time effectively.Basic knowledge of WhatsApp Business and call handling.Working Hours: [10 am to 6pm]Salary: [15,000 to 45,000]Job Type: Full-timePay: Rs15,000.00 - Rs40,000.00 per monthWork Location: In person

Sale Representative (Female)

Compass Training and Consultancy Pvt. Ltd.

Role and Responsibilities<ul><li>As a Customer Service &amp; Sales Representative, you'll be the first point of contact for our valued clients.</li><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 1 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timePay: Up to Rs90,000.00 per monthApplication Question(s):<ul><li>Experience Working with CRM System </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Service : 3 years (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Customer Service Agent

Attornea Private Limited

About Us:Attornea is Pakistan&rsquo;s premier digital legal platform, offering a wide range of legal services through our innovative marketplace model. We are dedicated to connecting clients with top-notch legal professionals and providing comprehensive in-house legal services.Job Description:We are looking for a dynamic and motivated Legal Associate to join our team in Lahore. The ideal candidate will possess strong legal expertise and the ability to manage client relationships effectively. This role involves providing legal consultations, drafting and reviewing legal documents, and representing clients in various legal matters. The Legal Associate will also play a key role in ensuring compliance with legal standards and advising clients on their legal rights and obligations.Key Responsibilities:<ul><li>Provide legal consultations and advice to clients on various legal matters.</li><li>Draft, review, and negotiate contracts, agreements, and other legal documents.</li><li>Represent clients in court, arbitration, or mediation proceedings.</li><li>Conduct legal research and analysis to support case preparation and decision-making.</li><li>Ensure compliance with all relevant laws and regulations.</li><li>Maintain accurate records of legal cases, correspondence, and related documents.</li><li>Assist in the development of legal strategies and solutions for clients.</li><li>Collaborate with other legal professionals and departments to deliver comprehensive legal services.</li></ul>Required Skills:<ul><li>Legal Expertise: Strong understanding of legal principles, procedures, and regulations.</li><li>Communication Skills: Excellent verbal and written communication skills in both English and Urdu.</li><li>Client Service: Ability to build and maintain strong client relationships.</li><li>Problem-Solving: Skilled in identifying and resolving legal issues.</li><li>Organization: Strong organizational skills and attention to detail.</li><li>Research: Proficient in conducting legal research and analysis.</li><li>Representation: Experience in representing clients in legal proceedings.</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s degree in Law (LLB) or a related field.</li><li>Experience in a legal environment or working with legal services.</li><li>Fluency in English and Urdu.</li></ul>Why Join Us:<ul><li>Be part of an innovative and growing legal tech company.</li><li>Opportunity to work in a dynamic and supportive team environment.</li><li>Competitive salary and commission structure.</li><li>Professional development and growth opportunities.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Legal Associate: 1 year (Required)</li></ul>Work Location: In person

Legal Associate

AlphaBOLD

<div>
 
 
 About the Role:
 
 
 
 
 
 
 We are seeking a dynamic and experienced Techno-Functional Consultant specializing in Microsoft Dynamics 365 Customer Engagement. This role bridges the gap between business needs and technical solutions, involving both hands-on system configuration and client-facing functional consulting. The ideal candidate will have strong business acumen, excellent communication skills, and the technical know-how to deliver tailored CRM solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Serve as a techno-functional expert on Microsoft Dynamics 365 CRM projects, providing consultation, implementation, customization, integration, and support services.
 </li>
 <li>
 Lead solution architecture and development of end-to-end CRM systems using C#, .NET, JavaScript, SQL Server, and Power Platform technologies including Power Apps, Power Automate, Power Pages, Copilot and Power BI.
 </li>
 <li>
 Design and configure business workflows, process automation, and data integrations using Dynamics 365 Customer Engagement, Field Service, and Sales modules.
 </li>
 <li>
 Develop and maintain reusable components, plugins, custom workflow activities, PCF controls, custom connectors, and SSRS/Power BI reports.
 </li>
 <li>
 Collaborate with clients and cross-functional teams to gather business requirements and deliver tailored CRM solutions aligned with business needs.
 </li>
 <li>
 Lead testing and deployment processes, and ensure solution scalability, performance, and security across environments.
 </li>
 <li>
 Provide leadership in application lifecycle management, support change management, and mentor junior consultants and developers.
 </li>
 <li>
 Ensure smooth integration with third-party tools, e-procurement systems, SharePoint, Azure services, and external APIs.
 </li>
 <li>
 Support CRM administration, user training, documentation, and version upgrades.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 6&ndash;8
 
 years of professional experience in Microsoft Dynamics 365/CRM implementation and solution development.
 </li>
 <li>
 Hands-on expertise with:
 </li>
 <li>
 Microsoft Power Platform (Power Apps, Power Automate, Power Pages)
 </li>
 <li>
 C#, .NET Framework, SQL Server, SSRS, Web APIs, XML, JavaScript, AJAX, HTML5, CSS, React, AngularJS
 </li>
 <li>
 Azure Cloud, Solution Architecture, Dependency Injection, Design Patterns
 </li>
 <li>
 Proven experience in developing custom CRM components and integrations.
 </li>
 <li>
 Strong functional knowledge of Sales Lifecycle, Field Service, Customer Engagement, Business Process Flows, and CRM Configuration &amp; Administration.
 </li>
 <li>
 Proficient in Requirement Analysis, Project Management, and working within Agile/Scrum environments.
 </li>
 <li>
 Demonstrated experience with user experience design and unified interface development.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 
 
 
 <ul>
 <li>
 Deep understanding of Microsoft Dynamics 365 CE architecture, extensibility models, and plugin/service development.
 </li>
 <li>
 Strong analytical, communication, and client-facing skills.
 </li>
 <li>
 Ability to bridge the gap between business requirements and technical execution.
 </li>
 <li>
 Experience leading teams, managing projects, and engaging with stakeholders at various levels.
 </li>
 <li>
 Knowledge of DevOps, source control systems (TFS, Git), and CI/CD pipelines.
 </li>
 <li>
 Microsoft Certifications such as:
 </li>
 <li>
 Microsoft Certified: Dynamics 365 Functional Consultant Associate
 </li>
 <li>
 Microsoft Power Platform Developer Associate
 </li>
 <li>
 Experience with third-party UI components like Kendo UI, Telerik, and DevExpress.
 </li>
 <li>
 Experience with SugarCRM, DNS/Hosting Services, and legacy CRM integrations is a plus.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary and benefits
 </li>
 <li>
 Dollar Pegging
 </li>
 <li>
 Internet and Gym Reimbursements.
 </li>
 <li>
 Company Sponsored Subsidized Lunch
 </li>
 <li>
 Paid holidays and vacations.
 </li>
 <li>
 Medical outpatient reimbursement and inpatient facility.
 </li>
 <li>
 Opportunities to make a difference in a small, yet highly productive environment.
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Employee Centric Benefits and Policies
 </li>
 <li>
 Company sponsored certifications
 </li>
 <li>
 5 Year service reward
 </li>
 <li>
 US-H1 Visa Offering
 </li>
 </ul>
</div>

D365 CRM Techno-Functional Principal Consultant

Explore 984+ Client service associate in Lahore this September. Find roles across top companies and apply now to boost your career.