client service coordinator

maison d'art

As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.Skills<ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

SOHO Group

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 The Brand Coordinator provides dedicated support to the AMIRI and ALO brand teams by managing operational, administrative, and coordination tasks to ensure seamless day-to-day execution. This role includes handling product-related requests from the Chairman, CEO, and their families ensuring exceptional service, accuracy, and confidentiality as well as supporting both Brand Managers with reporting, logistics, vendor coordination, and interdepartmental follow-ups.
 
 
 The position requires excellent communication, organization, and multitasking skills, with a high level of professionalism and attention to detail.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 1. VIP Requests &amp; Coordination
 
 
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 Handle product requests from the Chairman, CEO, and family members, ensuring prompt, accurate, and discreet service.
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 Coordinate with boutiques and stock teams to check product availability, sizes, and new arrivals.
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 Arrange packaging, collection, or home delivery in coordination with drivers, couriers, and store staff.
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 Maintain accurate tracking of VIP requests and deliveries while upholding full confidentiality.
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 </ul>
 
 
 2. Brand &amp; Operational Support
 
 
 <ul>
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 Provide day-to-day administrative and coordination support to both Brand Managers.
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 Manage and update reports related to stock transfers, non-tradable goods, and stationary consumption.
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 Request and follow up on supplier quotations and ensure documentation is properly filed and tracked.
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 Maintain a contracts calendar and send reminders for renewals or pending actions.
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 Prepare basic reports and presentations as needed by the Brand Managers.
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 </ul>
 
 
 3. Communication &amp; Liaison
 
 
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 Serve as a central point of contact between the Brand Managers, stores, logistics, operations, and finance teams.
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 Communicate clearly and professionally with internal departments and external partners.
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 Ensure timely follow-up on pending requests and escalate urgent matters when necessary.
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 </ul>
 
 
 4. Logistics &amp; Transfers
 
 
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 Coordinate transfers of merchandise, samples, or supplies between locations as required.
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 Work with drivers or logistics teams to ensure smooth and timely movement of goods.
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 Keep detailed records of all movements for accountability and transparency.
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 </ul>
 
 
 
 
 
 SKILLS &amp; ABILITIES
 
 
 
 
 
 
 
 Experience &amp; Background
 
 
 <ul>
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 1&ndash;3 years of experience in coordination, client service, or administrative support (preferably in retail or fashion).
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 Experience managing high-level or VIP client requests is an advantage.
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
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 Excellent written and verbal communication skills.
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 Highly organized, detail-oriented, and proactive in managing multiple priorities.
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 Strong sense of discretion and confidentiality.
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 Proficient in Microsoft Office (Excel, Outlook, PowerPoint).
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 Fluent in English; Arabic or French is a plus.
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 Availability and flexibility to occasionally handle weekend or after-hours requests.
 </li>
 </ul>
 
 
</div>

Brand Coordinator

Avyanco Business Consultancy

The Operations Executive will be responsible for end-to-end execution, coordination, and management of company formation, visa processing, and bank account opening for Mainland and Freezone entities. The role requires strong regulatory knowledge, authority coordination, documentation accuracy, and client handling to ensure seamless service delivery and compliance with UAE laws.Key Roles &amp; Responsibilities1. Company License Issuance (Mainland &amp; Freezone)<ul><li>Handle end-to-end company formation for Mainland and all major Freezones.</li><li>Coordinate with DED, Freezone Authorities, Economic Departments, and other government entities.</li><li>Prepare, review, and submit license applications, MOA, shareholder documents, and approvals.</li><li>Advise internal teams and clients on correct jurisdiction, activity selection, and compliance requirements.</li><li>Track license status and ensure timely issuance and renewals.</li><li>Handle amendments such as activity change, name change, shareholder changes, and branch setup.</li></ul>2. Visa &amp; Immigration Operations<ul><li>Manage Investor, Employment, Family, Golden Visa, and Visit Visa processes.</li><li>Coordinate with MOHRE, GDRFA, ICP, Tasheel, Amer, and Freezone immigration portals.</li><li>Handle entry permits, status change, medical, Emirates ID, visa stamping, and cancellations.</li><li>Ensure compliance with UAE labour and immigration laws.</li><li>Maintain visa trackers and expiry monitoring to avoid penalties.</li></ul>3. Bank Account Opening (Corporate &amp; Personal)<ul><li>Coordinate corporate and personal bank account openings with UAE banks.</li><li>Prepare and verify KYC, UBO, source of funds, and compliance documentation.</li><li>Liaise with relationship managers and compliance teams of banks.</li><li>Support clients during bank interviews and follow-ups.</li><li>Track application progress and resolve compliance queries.</li></ul>4. Client Coordination &amp; Service Delivery<ul><li>Act as a single point of contact for assigned clients post-sales.</li><li>Provide clear timelines, documentation checklists, and process explanations.</li><li>Handle client escalations professionally and ensure service satisfaction.</li><li>Maintain high service standards aligned with company SLAs.</li></ul>5. Compliance &amp; Documentation Control<ul><li>Maintain accurate digital and physical records of licenses, visas, and bank files.</li><li>Monitor changes in regulations and inform internal stakeholders proactively.</li></ul>6. Internal Coordination &amp; Reporting<ul><li>Coordinate with Sales, Finance, Compliance, and PRO teams.</li><li>Update internal CRM/ERP systems with accurate case status.</li><li>Prepare weekly and monthly operational reports for management.</li><li>Suggest process improvements to enhance turnaround time and efficiency.</li></ul>Required Experience &amp; Qualifications<ul><li>3&ndash;7 years of UAE experience in company formation, visa processing, and bank account opening.</li><li>Hands-on experience with Mainland &amp; multiple Freezones (IFZA, RAKEZ, DMCC, DAFZA, Meydan, etc.).</li><li>Strong knowledge of UAE company laws, immigration rules, and banking compliance.</li><li>Proven experience dealing with government portals and authorities.</li><li>Bachelor&rsquo;s degree in Business Administration or related field (preferred).</li></ul>Key Skills &amp; Competencies<ul><li>Strong operational and execution mindset</li><li>Excellent documentation and compliance skills</li><li>Client-focused with strong communication abilities</li><li>Ability to manage multiple cases under deadlines</li><li>Problem-solving and escalation handling skills</li><li>High attention to detail and accuracy</li><li>Proficiency in CRM systems and MS Office</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Exposure to high-value clients and complex structures</li><li>Career growth into Senior Operations / Managerial roles</li><li>Professional work environment with strong leadership support</li></ul>Job Type: Full-timePay: AED4,000.00 - AED8,000.00 per month

Operation Executive

KEITOKU MIDDLE EAST LLC

Keitoku Middle East LLC is a leading provider of marine equipment and engineering services, specializing in the repair and maintenance of marine engines and machinery located in Al Quoz Industrial, Area 2, Dubai. The company offers comprehensive solutions to the maritime industry, including the supply of spare parts and technical support.We are looking for an experienced Service Coordinator to join our skilled production team and help us meet our growing demand for high-quality services.Requirements:Must hold Bachelor&rsquo;s degree in any major. 2 &ndash; 3 years of relevant experience in a similar role. Able to work with minimal supervision. Capable of dealing with high level confidentiality. Undertake initiatives. Must have strong organizational skills and an eye for details. Excellent customer services skills. A good understanding of Sales Process. Strong computer literacy. Ideally, we are looking for a female.Job Description:Responsible with tools inventory and machinery inside the workshop, keeping them in good order.Responsible with consumables inventory and preparation of required form for replenishment if required.Responsible in keeping documents of the Department in order, making sure that correct work flow is being followed.Responsible for preparation of estimation and cost review.Responsible for preparation of invoice.Responsible in generating Purchase Request of materials needed for the job prepared by the engineers.Responsible in writing Minutes of Meeting.Updating and submitting manpower movement every week.Monitor and control tools (log-out and log-in of tools). To make sure that engineers/technicians return all tools after each job. Report to accounts in case of damage and loss.Responsible in updating and monitoring the expiration of equipment calibration.Responsible in preparing KAIZEN sheet every monthResponsible in forecasting annual visitation schedule according to the assigned market.Responsible in getting an appointment to meet customers, arrangement of air-ticket, hotel, transportation, etc. to execute the visitation plan.Responsible in understanding customer&rsquo;s requirement and recommending spare parts, repair scope or machinery and report to the management for generation of proposals.Visit customer, generate and submit visitation reports, update customer profiles and vessel list details, follow up inquiry and record status in the register.Generate sales quotations using the PASO application.Issue order acknowledgements through PASO application.Update inquiry register and visitation plan on a weekly basis.Perform related duties as assigned from time to time.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthLicense/Certification:<ul><li>UAE License (Preferred)</li></ul>

Service Coordinator

The Operations Executive will be responsible for end-to-end execution, coordination, and management of company formation, visa processing, and bank account opening for Mainland and Freezone entities. The role requires strong regulatory knowledge, authority coordination, documentation accuracy, and client handling and engagement to ensure seamless service delivery and compliance with UAE laws.Key Roles &amp; Responsibilities<ul><li>Company License Issuance (Mainland &amp; Freezone)</li><li>Handle end-to-end company formation for Mainland and all major Freezones.</li><li>Coordinate with DED, Freezone Authorities, Economic Departments, and other government entities.</li><li>Prepare, review, and submit license applications, MOA, shareholder documents, and approvals.</li><li>Advise internal teams and clients on correct jurisdiction, activity selection, and compliance requirements.</li><li>Track license status and ensure timely issuance and renewals.</li><li>Handle amendments such as activity change, name change, shareholder changes, and branch setup.</li></ul>2. Visa &amp; Immigration Operations<ul><li>Manage Investor, Employment, Family, Golden Visa, and Visit Visa processes.</li><li>Coordinate with MOHRE, GDRFA, ICP, Tasheel, Amer, and Freezone immigration portals.</li><li>Handle entry permits, status change, medical, Emirates ID, visa stamping, and cancellations.</li><li>Ensure compliance with UAE labour and immigration laws.</li><li>Maintain visa trackers and expiry monitoring to avoid penalties.</li></ul>3. Bank Account Opening (Corporate &amp; Personal)<ul><li>Coordinate corporate and personal bank account openings with UAE banks.</li><li>Prepare and verify KYC, UBO, source of funds, and compliance documentation.</li><li>Liaise with relationship managers and compliance teams of banks.</li><li>Support clients during bank interviews and follow-ups.</li><li>Track application progress and resolve compliance queries.</li></ul>4. Client Coordination &amp; Service Delivery<ul><li>Act as a single point of contact for assigned clients post-sales.</li><li>Provide clear timelines, documentation checklists, and process explanations.</li><li>Handle client escalations professionally and ensure service satisfaction.</li><li>Maintain high service standards aligned with company SLAs.</li></ul>5. Compliance &amp; Documentation Control<ul><li>Ensure all files are audit-ready and compliant with UAE regulations.</li><li>Maintain accurate digital and physical records of licenses, visas, and bank files.</li><li>Monitor changes in regulations and inform internal stakeholders proactively.</li></ul>6. Internal Coordination &amp; Reporting<ul><li>Coordinate with Sales, Finance, Compliance, and PRO teams.</li><li>Update internal CRM/ERP systems with accurate case status.</li><li>Prepare weekly and monthly operational reports for management.</li><li>Suggest process improvements to enhance turnaround time and efficiency.</li></ul>Required Experience &amp; Qualifications<ul><li>3&ndash;7 years of UAE experience in company formation, visa processing, and bank account opening or in a business setup firms.</li><li>Hands-on experience with Mainland &amp; multiple Freezones (IFZA, RAKEZ, DMCC, DAFZA, Meydan, etc.).</li><li>Strong knowledge of UAE company laws, immigration rules, and banking compliance.</li><li>Proven experience dealing with government portals and authorities.</li><li>Bachelor&rsquo;s degree in Business Administration or related field (preferred).</li></ul>Key Skills &amp; Competencies<ul><li>Strong operational and execution mindset</li><li>Leadership &amp; team collaboration</li><li>Excellent documentation and compliance skills</li><li>Client-focused with strong communication abilities</li><li>Ability to manage multiple cases under deadlines</li><li>Problem-solving and escalation handling skills</li><li>High attention to detail and accuracy</li><li>Proficiency in CRM systems and MS Office</li></ul>*Please review the job description carefully and ensure your qualifications align with the listed requirements before applying. CVs can be sent to hr@avyanco.com.Job Type: Full-timeApplication Question(s):<ul><li>Do you experience in a business setup?</li><li>Do you have experience in the CRM tools?</li><li>Have you managed working under tight deadlines and handled multiple tasks?</li><li>Can you join immediately?</li></ul>

Operations Executive - Business Set up Advisory

RECOVERY REHAB RESISTANCE FITNESS FZCO

<ul><li>Welcome and assist members and visitors in a professional and friendly manner. </li><li>Manage front desk operations, including client onboarding and daily inquiries. </li><li>Maintain accurate records of memberships, renewals, and payments. </li><li>Schedule and coordinate group classes and personal training sessions. </li><li>Support marketing activities, client communication, and internal coordination. </li><li>Prepare and maintain administrative reports, attendance logs, and lead trackers. </li><li>Coordinate between trainers, physiotherapists, and management for smooth operations. </li><li>Ensure the reception and lobby areas are organized and maintained to company standards.</li></ul>

Gym Admin Executive – Dubai CommerCity

Al Maha Catering LLC

The F&amp;B Coordinator supports catering operations by coordinating food and beverage services for events, ensuring smooth communication between clients, kitchen, service staff, and logistics teamsKey Responsibilities<ul><li>Coordinate food and beverage requirements for catering events</li><li>Act as the main point of contact between clients, kitchen, service, and logistics teams</li><li>Prepare and update event orders, menus, and service details</li><li>Ensure event setups match client requirements and company standards</li><li>Monitor event execution to ensure service quality and timing</li><li>Assist with staff scheduling and service coordination</li><li>Handle client requests, changes, and feedback professionally</li><li>Maintain event records, reports, and documentation</li></ul>Requirements<ul><li>Experience in food &amp; beverage, catering, or hospitality operations</li><li>Strong coordination, communication, and organizational skills</li><li>Ability to work under pressure and manage multiple events</li><li>Computer and reporting skills</li><li>Flexible to work evenings, weekends, and holidays</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per month

F&B Coordinator

Explore 3474+ Client service coordinator in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.