customer service representative Jobs in Manama

customer service representative

security officer

admin support officer

administrative officer (female) Jobs in Manama

administrative officer (female)

client servicing

client service officer

Virtu Thinko

ObjectivesThe Client Service team will provide information and answers to customers in response to inquiries about all banking products and services (including electronic banking products), as well as assist clients with all specific needs. The team will receive, review, process, and complete all client requests, queries, and complaints. The client service team manages the workflow of all operational client contacts; comprehensive management for inward and outward communication, including any bottlenecks.Acting as a single entry point to clients where the team focuses on queries and the ability to on on-spot replies, managing process requests with speed and efficiency.The client services team aims to simplify workflow processes and build service quality for clients.Direct Responsibilities1. Manage internal &amp; external client inquiries&middot; Ensure all requests and activities of the team are logged in the HOBART tracking tool&middot; Monitor and ensure resolution of all internal &amp; external client requests, mainly related but not limited to payments and general inquiries.&middot; Escalate requests on a need basis to required departments in a precise/ neat manner.&middot; Manages client's daily requests: answering questions/queries/concerns, providing document requirements, statements, status updates, etc&middot; Reports incidents and participates in the resolution of incidents/complaints.&middot; Initiate and maintain an excellent client relationship and ensure satisfaction level.&middot; Understanding the client's business and collaborating on providing beneficial operational solutions to the clients.2. Manage client communication flow and knowledge banking related matters&middot; Contact client on need basis to obtain further information for all types of requests.&middot; Understand and be proficient on all BANKP Banking products&rsquo; functions and features&middot; Inform all impacted parties on any Banking products related issues on a timely and professional manner&middot; Be part of promotional activities of banking products, as necessary3. Participate in client service related projects on behalf of Client Service MEA4. Contribute to team KPIs for business sponsors and internal management on a regular basis5. Abide by department procedures and global/Regional/local SOP&rsquo;s6. Responsible for logging incidents and customers complaints as per standard procedures5. Competencies, Experiences, and SkillsEducation<ul><li>Bachelor's degree</li></ul>Prior Work Experience&middot; 1 to 2 Years of experience, preferably in the field of customer service or operations team with a desire for client facing roleSkills&middot; Comply with the procedures, work independently and work through to completion&middot; General knowledge of Banking products and services&middot; Excellent knowledge of payment and operational processes&middot; Knowledge of MS Office is required to operate swiftly on daily basis&middot; Strong communication skills to communicate with internal and external clients&middot; Team player, handling daily work pressure (tight deadlines, Quick TAT)&middot; Self-motivated to work independently with minimum dependence on others&middot; Highly developed sense of integrity and commitment to customer satisfaction<ul><li>Be flexible on working hours and working days</li><li>Fluent in English</li></ul>Other language(s) &ndash;Arabic, French, HindiJob Types: Full-time, Temporary, Contract Contract length: 4 monthsPay: BD500.000 - BD600.000 per monthLocation:<ul><li>Manama (Preferred)</li></ul>

Client Service Officer

Job Title: IT Officer / IT CoordinatorDepartment: Information Technology Reports to: IT ManagerJob Summary:The IT Officer will be responsible for supporting and maintaining the organization&rsquo;s information systems, ensuring smooth operation of hardware, software, and network infrastructure. The ideal candidate should have a strong background in Information Systems and experience in managing IT projects efficiently.Key Responsibilities:<ul><li>Provide technical support and troubleshooting for software, hardware, and network issues.</li><li>Manage and maintain information systems, ensuring data security and system integrity.</li><li>Assist in planning and implementing IT-related projects across departments.</li><li>Coordinate with vendors and service providers for IT procurement and support.</li><li>Maintain IT documentation, inventory, and user manuals.</li><li>Ensure compliance with IT policies and procedures.</li><li>Support system upgrades, backups, and regular maintenance.</li></ul>Qualifications and Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or Information Systems (preferred).</li><li>Professional certifications such as PMP or PMI are highly desirable.</li><li>Minimum 2&ndash;4 years of experience in IT support, systems management, or project coordination.</li><li>Strong understanding of information systems, network management, and cybersecurity principles.</li><li>Excellent problem-solving, organizational, and communication skills.</li><li>Ability to manage multiple tasks and work effectively under pressure.</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: BD500.000 - BD600.000 per month

IT Coordinator

UltraTech Cement

<div>
 
 Location : Bahrain
 
 
 Designation : Sales Officer
 
 
 Qualification : Graduate
 
 
 Experience: 2-5 Years experience preferably in GCC
 
 
 
 
 
 Key Responsibilities :
 
 <ul>
 <li>
 Identify and develop new business opportunities with contractors, wholesalers, and retailers to expand market presence.
 </li>
 <li>
 Achieve monthly cement sales targets through effective order processing, delivery coordination, and customer relationship management.
 </li>
 <li>
 Oversee
 
 weighbridge activities
 
 to ensure accurate loading, dispatch, and documentation of cement bag deliveries.
 </li>
 <li>
 Provide strong after-sales support, ensuring timely resolution of customer complaints and service issues.
 </li>
 <li>
 Conduct regular follow-ups with customers to maintain relationships and ensure business continuity.
 </li>
 <li>
 Perform market research by monitoring market trends, customer needs, and competitor activities to identify new growth opportunities.
 </li>
 <li>
 Prepare and maintain accurate daily, weekly, and monthly sales and operational reports.
 </li>
 </ul>
</div>

Sales Officer

Middle East Traders

About the RoleWe are looking for a friendly, professional, and organized Receptionist to join our team and be the first point of contact for residents and visitors in our residential building. The ideal candidate will ensure smooth daily operations by handling front-desk duties, coordinating communication, and providing exceptional customer service to our residents.Key Responsibilities<ul><li>Greet and assist residents, guests, and visitors in a courteous and professional manner.</li><li>Answer and direct phone calls, emails, and inquiries efficiently.</li><li>Maintain visitor logs and ensure building security procedures are followed.</li><li>Coordinate with maintenance and housekeeping teams for resident requests or issues.</li><li>Receive and manage mail, packages, and deliveries.</li><li>Maintain a clean, organized, and welcoming reception area.</li><li>Support administrative tasks such as filing, data entry, and record-keeping.</li><li>Assist in scheduling appointments, move-ins/outs, and building access requests.</li><li>Communicate effectively with building management and tenants regarding notices and updates.</li></ul>Requirements<ul><li>Proven experience as a receptionist, front desk officer, or in a customer service role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Basic computer literacy (Microsoft Office, email, etc.).</li><li>Ability to handle confidential information with discretion.</li><li>High school diploma or equivalent</li></ul>Job Type: Full-time

Receptionist

SOSi

<div>
 
 
 *** This position is contingent upon contract award ***
 
 
 
 
 
 
 SOS International LLC is seeking a Site Safety and Health Officer (SSHO) for a $50 million/year operation and maintenance (O&amp;M) and life support services (LSS) contract in the Middle East.
 
 
 
 
 
 The Site Safety and Health Officer (SSHO) is responsible for implementing and managing the safety and health program across three geographically dispersed sites. The SSHO ensures compliance with U.S. Government and host nation safety regulations, contract requirements, and industry best practices. This role is critical to fostering a proactive safety culture and ensuring the well-being of all personnel involved in O&amp;M and LSS.
 
 
 
 
 
 
 Essential Job Duties
 
 
 
 
 
 <ul>
 <li>
 Develop, implement, and maintain the Site Safety and Health Plan (SSHP) in accordance with EM 385-1-1, OSHA, and host nation regulations.
 </li>
 <li>
 Ensure all safety policies and procedures are effectively communicated and enforced across all sites.
 </li>
 <li>
 Conduct regular site safety inspections, hazard assessments, and job hazard analyses (JHAs).
 </li>
 <li>
 Lead internal audits and support external audits by clients or regulatory agencies.
 </li>
 <li>
 Track and ensure timely closure of safety-related findings and corrective actions.
 </li>
 <li>
 Deliver safety orientation and ongoing training for all employees, subcontractors, and visitors.
 </li>
 <li>
 Maintain training records and ensure certifications are current and compliant.
 </li>
 <li>
 Lead incident investigations, root cause analyses, and reporting.
 </li>
 <li>
 Maintain incident logs and ensure timely submission of reports to stakeholders.
 </li>
 <li>
 Develop and implement corrective and preventive actions (CAPAs).
 </li>
 <li>
 Ensure compliance with all applicable safety regulations, contract requirements, and company policies.
 </li>
 <li>
 Maintain accurate and up-to-date safety documentation, including safety data sheets (SDS), permits, and inspection records.
 </li>
 <li>
 Develop and maintain emergency response plans and conduct regular drills.
 </li>
 <li>
 Coordinate with local emergency services and site leadership to ensure readiness.
 </li>
 <li>
 Serve as the primary point of contact for all safety-related matters.
 </li>
 <li>
 Participate in client meetings, safety briefings, and performance reviews.
 </li>
 <li>
 Provide regular safety performance reports and recommendations to leadership.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Occupational Safety, Environmental Health, Engineering, OR a related field or equivalent experience), OR equivalent experience in lieu of a formal degree.
 </li>
 <li>
 Five (5) years of continuous construction industry safety experience in supervising/ managing general construction (managing safety programs or processes or conducting hazard analyses and developing controls).
 </li>
 <li>
 Five (5) years of continuous general industry safety experience in supervising/managing general industry (managing safety programs or processes or conducting hazard analyses and developing controls).
 </li>
 <li>
 Certified Safety Professional (CSP), Occupational Health and Safety Technologist (OHST), or equivalent certification preferred.
 </li>
 <li>
 Must have completed the 30-hour OSHA Construction Safety course and be familiar with EM 385-1-1 requirements.
 </li>
 <li>
 Experience working in the Middle East or in austere environments is highly desirable.
 </li>
 <li>
 Strong communication, leadership, and problem-solving skills.
 </li>
 <li>
 Familiarity with U.S. Government contracting and safety compliance requirements is a plus.
 </li>
 </ul>
 
 
 
 
 
 Work Environment
 
 
 
 
 
 <ul>
 <li>
 Frequent travel between program operating locations.
 </li>
 <li>
 Must be able to work in austere environments and adapt to cultural and operational nuances.
 </li>
 </ul>
 
 
 
 
 
 Working at SOSi
 
 
 
 
 
 
 All interested individuals will receive consideration and will not be discriminated against for any reason.
 
 
 
 
</div>

Site Safety and Health Officer (SSHO)

<div>Overview:
<div>
*** This position is contingent upon contract award ***</div><div></div><div> 
SOS International LLC is seeking a Site Safety and Health Officer (SSHO) for a $50 million/year operation and maintenance (O&amp;M) and life support services (LSS) contract in the Middle East.</div><div></div><div> 
The Site Safety and Health Officer (SSHO) is responsible for implementing and managing the safety and health program across three geographically dispersed sites. The SSHO ensures compliance with U.S. Government and host nation safety regulations, contract requirements, and industry best practices. This role is critical to fostering a proactive safety culture and ensuring the well-being of all personnel involved in O&amp;M and LSS.
</div>Responsibilities:
<ul><li>Develop, implement, and maintain the Site Safety and Health Plan (SSHP) in accordance with EM 385-1-1, OSHA, and host nation regulations.</li><li>
Ensure all safety policies and procedures are effectively communicated and enforced across all sites.</li><li>
Conduct regular site safety inspections, hazard assessments, and job hazard analyses (JHAs).</li><li>
Lead internal audits and support external audits by clients or regulatory agencies.</li><li>
Track and ensure timely closure of safety-related findings and corrective actions.</li><li>
Deliver safety orientation and ongoing training for all employees, subcontractors, and visitors.</li><li>
Maintain training records and ensure certifications are current and compliant.</li><li>
Lead incident investigations, root cause analyses, and reporting.</li><li>
Maintain incident logs and ensure timely submission of reports to stakeholders.</li><li>
Develop and implement corrective and preventive actions (CAPAs).</li><li>
Ensure compliance with all applicable safety regulations, contract requirements, and company policies.</li><li>
Maintain accurate and up-to-date safety documentation, including safety data sheets (SDS), permits, and inspection records.</li><li>
Develop and maintain emergency response plans and conduct regular drills.</li><li>
Coordinate with local emergency services and site leadership to ensure readiness.</li><li>
Serve as the primary point of contact for all safety-related matters.</li><li>
Participate in client meetings, safety briefings, and performance reviews.</li><li>
Provide regular safety performance reports and recommendations to leadership.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Occupational Safety, Environmental Health, Engineering, OR a related field or equivalent experience), OR equivalent experience in lieu of a formal degree.</li><li>
Five (5) years of continuous construction industry safety experience in supervising/ managing general construction (managing safety programs or processes or conducting hazard analyses and developing controls).</li><li>
Five (5) years of continuous general industry safety experience in supervising/managing general industry (managing safety programs or processes or conducting hazard analyses and developing controls).</li><li>
Certified Safety Professional (CSP), Occupational Health and Safety Technologist (OHST), or equivalent certification preferred.</li><li>
Must have completed the 30-hour OSHA Construction Safety course and be familiar with EM 385-1-1 requirements.</li><li>
Experience working in the Middle East or in austere environments is highly desirable.</li><li>
Strong communication, leadership, and problem-solving skills.</li><li>
Familiarity with U.S. Government contracting and safety compliance requirements is a plus.</li></ul>
Working Conditions:
<ul><li>Frequent travel between program operating locations.</li><li>
Must be able to work in austere environments and adapt to cultural and operational nuances.</li></ul></div>

Site Safety and Health Officer (SSHO) (OCONUS)

Era Projects

Job description:We are looking Philippine National (Female) onlyJob Summary: The Junior Admin / Administrative Officer is responsible for ensuring efficient office operations by providing administrative support, managing office procedures, and coordinating communication across departments. The role involves handling clerical tasks, maintaining records, and assisting in organizing company activities.Key Responsibilities:<ul><li>Office Administration:</li><li>Manage daily office operations and ensure smooth functioning of administrative processes.</li><li>Maintain office supplies inventory and coordinate procurement.</li><li>Organize and store documents, records, and reports efficiently.</li><li>Communication &amp; Coordination:</li><li>Handle phone calls, emails, and correspondence professionally.</li><li>Schedule meetings, appointments, and coordinate calendars.</li><li>Assist in drafting and distributing internal communications.</li><li>Maintain attendance and leave records.</li><li>Assist in organizing company events and training sessions.</li><li>General Support:</li><li>Oversee office maintenance, cleanliness, and facility management.</li><li>Liaise with vendors, service providers, and external stakeholders.</li><li>Perform any other administrative duties as assigned.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>Proven experience in administrative roles (1-3 years preferred).</li><li>Strong organizational and multitasking skills.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to maintain confidentiality and handle sensitive information</li></ul>Job Types: Full-time, Permanent

Administrative officer (Female)

Explore 370+ Client service officer in Manama this October. Find roles across top companies and apply now to boost your career.